2013 Hyundai Sonata other reported problems

UNKNOWN OR OTHER

. The horn on steering wheel only works when steering wheel is turned completely right, and it is available for inspection upon request. . My safety and others put at risk, when needing to use horn to warn pedestrian or another driver of near miss incidents. . Problem been reproduced and confirmed by independent service center. . Component been inspected by authorized mechanic shop. . There are no warning lames, messages or other symptoms of the problem prior to the failure in this vehicle, and problem started on 6/02/2026 on my way home from work when I tried to use horn to warn another vehicle and it didn't work.

NHTSA complaint #11745672 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My car has a severely cracked dashboard which could cause reduced structural integrity and an increased risk of debris and shrapnel being deployed in the event of an accident. The dashboard is a structural component designed to help absorb and distribute some of the forces in a collision. Cracks can compromise this ability to perform this function potentially increasing the force experienced by the occupants and the other parts of the vehicle. It can also cause increased risk of debris and shrapnel. During a collision the cracked dashboard may break apart more easily causing sharp or jagged pieces to become projectiles inside of the cabin these fragments can pose a serious injury risk to occupants. It can also result in impaired airbag deployment. Many vehicles have airbags in the dashboard a severely cracked dashboard could obstruct or improperly deploy airbags for example the airbag may not fully deploy reducing its effectiveness and the dashboard may puncture or otherwise interfere with the airbag as it inflates creating additional safety hazards. Cracks may expose sharp edges or materials under the dashboard which could harm occupants during a collision, especially in areas where passengers may come into contact with the dashboard. A cracked dashboard could also cause a compromised electrical system dashboards house numerous electrical systems, sensors, and controls cracks could indicate underlying damage to these components. In a collision, these systems may fail or behave unpredictably which could further reduce safety features. Cracked dashboards present a significant risk during a collision and should be addressed by the manufacturer promptly to ensure its customer safety.

NHTSA complaint #11705142 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

New Battery keeps dying, car not starting and when it does start it shuts off when I brake. Oil light on after I already put oil in the car

NHTSA complaint #11703431 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear View camera stopped working about 6 weeks ago. Mechanic says need new camera which would cost about $500 labor and parts. Contacted dealer and Hyundai corporate to report and complain. Many other Hyundai vehicles have same problem with rear view camera but they are included in a recall campaign. Mine is not. Mechanic said the repair requires new camera and wireing harness. Hyundai case number is 41861577.

NHTSA complaint #11702301 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

With no warning light indication the Sonata lost all power on I-75 South near Dayton Ohio. After tow & vehicle I inspiration the engine was said to be dead. There is a recall for the 2015 for the SAME issue.

NHTSA complaint #11680716 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

There are 2 cracks on the dashboard directly over the passenger airbag that were there when I bought the car and there is another crack that happened some time between yesterday and today. The Crack is almost the width of the dashboard. If there is an accident I'm worried about get hit by pieces of plastic dashboard.

NHTSA complaint #11677058 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Vehicle DASHBAORD has been facing UV related reactive damages by small line cracks and now it's progressing to larger lines. Similar damages in other manufacturers like Toyota and Lexus are covered by manufacturer as recalls .

NHTSA complaint #11668410 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I have a 2013 Hyundai Sonata 4 door sedan. I am unable to open the driver's left hand door to exit the car after turning off my vehicle. Only way I can open door to exit is to lower the window while motor still running, reach outside and grasp door handle from outside to open and Push/pull handle which doesn't allow me control over the door. Then I have to raise window with door standing open before I am able to turn off the ignition and exit my car. In Case of an emergency this is unsafe for driver and passengers. In this instance, I was trapped inside a hot car in Texas summer heat. In another instance, I could have had an accident and would have been unable to exit to safety. I searched for recall to this model which is covered for Hyundai Sonata manufactured in other years but my vehicle 2013 make is not included in same recall for exact same issue. There was no warning lamp, messages prior to failure. I have googled this "condition" and learned that this is a common problem for Hyundai Sonatas.

NHTSA complaint #11667463 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Halogen headlight bubls H7 melting the casing socket. Making my headlight assembly smoke.

NHTSA complaint #11665753 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

submitting a formal complaint to NHTSA regarding unresolved safety defects in my 2013 Hyundai Sonata Hybrid. Despite Safety Recall 251 issued in December 2023 for an ABS fire hazard, my vehicle continues to experience sudden loss of acceleration, engine shutdowns, and persistent dashboard warnings. Failed Recall Repairs & Lack of Transparency Since receiving the recall notice, my vehicle has been serviced multiple times at Thompson Hyundai in Dundalk, MD, yet the defects persist. When I requested service records to verify recall repairs, I was told that Thompson Hyundai’s acquisition by Heritage prevents them from providing full documentation—only three edited records missing key details. This raises concerns about: 1.Whether recall repairs are actually resolving safety defects. 2.Hyundai’s failure to maintain proper repair documentation. 3.The risk that other Hyundai vehicles remain unsafe due to incomplete recall fixes. Life-Threatening Breakdowns & Financial Hardship Since Hyundai’s supposed “fix,” my vehicle has broken down at least eight times, including major highways and intersections. On [XXX], on [XXX], my car suddenly lost power in heavy traffic, nearly causing a multi-vehicle accident. As a result: •I lost my job due to missed work from repeated breakdowns. •I suffered severe emotional distress, including PTSD-like symptoms and asthma attacks requiring medical attention. •I am facing financial instability from lost income and costly rental vehicles. Request for NHTSA Investigation Given Hyundai’s failure to resolve these defects, I urge NHTSA to: 1.Investigate whether Hyundai’s recall repairs fully resolve the defect. 2.Review dealerships’ recall documentation practices. 3.Determine if further regulatory action is needed to protect consumers. I am pursuing direct resolution with Hyundai but am bringing this to NHTSA in the interest of public safety. I appreciate your review and look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

NHTSA complaint #11646895 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving the vehicle under normal conditions, the vehicle lost power. Eps, and oil lights came on engine completely shut off. I changed belt, alternator and starter. It rolled over 3 times and seized. There doesnt appear to be a rod slung, or cracks in the block, but ive spent almost 2000 dollars trying to get it running and have another 1300 in parts waiting to rebuild the motor.I know there is a recall on the motors, but never received mail or any attempt at engine replacement.

NHTSA complaint #11645860 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When my heat is on there is a burning smell when the heat on and my right side passages door will not allow me to open the door from the inside or out sides

NHTSA complaint #11637091 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The back doors will no longer open when unlocked. This poses a safety risk. I was unable to get my child out of his car seat when the locks or locking mechanism went out. I had to climb into the back seat from the front. The door do not open either from the interior or exterior of the vehicle. A mechanic stated that this could be from faulty solenoids. I was unable to get a print out of a quote at the time of writing this

NHTSA complaint #11634770 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My car suddenly stopped while in drive, with a forceful jerk like someone hit me from behind. This nearly caused a 3 car crash. It grinds when you put it in park but the car doesn't move in drive nor reverse.

NHTSA complaint #11628118 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear driver side door cannot be opened from the inside or the outside of the vehicle.

NHTSA complaint #11627826 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The driver’s door and back door stopped opening inside and out. The back door on the driver’s side stopped opening first about 2 years ago, then the driver’s door stopped opening a few days ago. I am fearful of being trapped inside the car in the event of an emergency.

NHTSA complaint #11619708 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The dashboard is cracking I have been online and I've seen other Hyundai owners experiencing the same thing. Multiple concerns 1. cracks in the dashboard effecting defroster for windshield and not being to see already having issues 2. airbags no deploying correctly for driver or passenger in the front seats. 3. I've owned several cars, including two (2) KIA's and NEVER had this happen (1989 Ford, Festiva aka KIA in other parts of the world, and a 2000 Kia Sephia, both vehicles had over 200k in mileage and dashboard NEVER cracked the split like this.

NHTSA complaint #11601242 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

On 04/19/24 I was driving my car like I normally do. There was no indication of a problem whatsoever. No lights were on, no malfunctioning, no nothing. Suddenly an alarm sounded while I was travelling about 60 mph in normal, dry weather conditions. The digital dashboard said "Hybrid System Warning! Safely Stop and Do Not Drive" and suddenly every single light on the dashboard lit in sync with each other. I pulled my car over on the side of the road and thought maybe I could reboot it. Nothing worked so I had to have the car towed to my house because the service center was closed. I performed research to learn that my car was on the recall list and needed to be serviced. I spoke to the dealership on 04/20/24 and told them it was a recall and needed service. A man asked me to have it towed there on 04/22/24 and that was the last time I have seen my car as of today 05/26/24! I have been calling to very kindly get some kind of status on the repair and when my car will be available for pickup. Every time I call they tell me they will give me my car back "tomorrow," but tomorrow never comes. I have reached out to Hyundai to ask them for reimbursement of my expenses and to be compensated for such an inconvenience and they are telling me they have a limit on reimbursements that only covers a certain amount of the expense I have had to pay for ride sharing. I would like to be compensated for the hardships this has caused me, the pain and suffering, work stoppage, and reduced quality of life since I do not have the car I paid cash for. The time I have had to wait for the repairs is beyond unreasonable and should result in compensation.

NHTSA complaint #11590805 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

For over a year had to replace right brake light 3 times. Got an extended warranty letter, took to dealership they checked and ordered part needed,its on national backorder. Now my left brake light went out. So now I have no taillights,brake lights or turn signals. It is due to wire melting. I have almost been rear-ended numerous times now. No other transportation so I'm in need of this being taken care of asap.

NHTSA complaint #11589223 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

ABS speed Sensor failure - my speedometer to cease registering in rare situations. If the ABS isn't working correctly, the brakes still work but the wheels may lock up and you'll slide in a straight line. The delarship was not able to reproduce cuz you have to speed up to 45 miles to be able to reproduce the issue. (brought it in couple times) Not inspected by manufacture cuz it would cause me $600 to diagnose the issue at dealer ship. I would get a beeping noise and a light would come up. Once I let go the gas pedal the car go back to normal.

NHTSA complaint #11581673 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When I returned to my car on [XXX] after shopping I noticed that a crack had suddenly appeared in the passenger side of the dashboard above where the passenger side airbag is located. When I searched the internet to find repair options I discovered that Hyundai issued a recall in 2020 for 2011-2014 due to dashboard cracking and that the recall affected over 580,000 vehicles. I have searched the NHTSA website, but my vehicle is not included in this recall. I am contacting you to make you aware that there are other vehicles with the same problem that have not been included in the original recall. I am asking that you expand the recall to include all affected vehicles. Below is a link to the article I am citing. [XXX] Thank you for your time and attention to this matter. Please contact me for any questions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11567610 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My dash board has deep cracks that go all the way through dash board. A lady I work with has exact make and model as me and has same issue. Open research this seems to be a wide spread problem with these specific models and can cause electrical and air bag issues.

NHTSA complaint #11561609 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When activating gas pedal, there is a rattling and grinding when in motion and then it subsides. When stopped at light or intersection, when giving gas again, the rattling and grinding resumes. Car seemed to be running a little louder than it's ever been since purchasing a few years ago. At no time has there been any dashboard lights or warnings prompting any problems with engine, low oil or anything else which is what the dealer service center is now telling me is an issue with engine needing to be replaced. Current issues have not been occuring very long which causes me to give the service center a call for an appointment in the first place. Vehicle was dropped off a week ago today, Friday, 9/22/2023, waiting for parts. Currently no work has been done to my vehicle and is sitting on the service center's lot. Was told it will take quite a while to get parts. I've had a rental since Monday of this week and I'm scheduled to return it this evening. Rental is and was expensive and I don't have a spare vehicle to get back and forth to work. Service center hasn't offered a loaner vehicle or suggested a rental company that will provide reasonable rates and collaboration with them. I just want my vehicle fixed and not have to repair cost that would be equal to me just getting another vehicle which is what the quoted cost to repair my vehicle is equivalent to.

NHTSA complaint #11547312 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This vehicle consumes/burns oil at an alarming rate (1-2 quarts each month). I have taken it to both an independent mechanic and Hyundai, and nothing has been found to be failed. However, this is common enough with Sonatas that I was told that this is "common with Sonatas". This has been going on for well over a year. My concern is if/when the engine locks up while driving.

NHTSA complaint #11546759 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I keep getting a hybrid system failure in the car loses power, and occasionally will stop running. Most the time when I shut off the car, it resets itself.

NHTSA complaint #11546684 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This incident singled happen in a 20 or so miles on my way home commute, no freeway drive. I was driving pulling out of a parking street when I notice the vehicle tendency to pull me forward, even though I was preparing to stop. It continue to have this issue at a stop sign and traffic light. at first it was mild pull as if you are being towed. Sporadic pushing forward, but when I turned to the left I notice that the engine pick up speed on its own and the issue was exacerbated on turns to left and right. The issue continue to the point I stayed at a safety distance from other cars and the pull began to be more aggressive. I was driving slow at that point. With hazards lights on. On arrival to my home driveway and upon putting the car on park the engine RMP jump so high that scared me! The car sounded as if it would take off by its self. I had the foot on my brake and did not pump at that point. I took car to the dealership the next day and it continue to pull at sporadic times I drove slow and cautiously . Noticing that the pull got worse driving on a straight street versus the day before only on turns having more aggressive forward acceleration pulls. The dealer has check the car and has not been able to detect the problem with computer codes and apparently have not been able to reproduce the issue after driving the car. The mechanic, told me to take pictures of engine light if when I drive it has issues, and the light comes up. But not other solution was given.

NHTSA complaint #11541395 — an unverified report by a vehicle owner.