2016 Hyundai Tucson body problems

STRUCTURE:BODY

Door latch issue. Driver's side door has to be pulled multiple times after unlocking to open from the exterior. Passenger side door latch has become completely inoperable and does not open from the interior or exterior now. To have multiple doors fail at the same time seems like a true design failure / flaw and an inoperable door a true safety hazard.

NHTSA complaint #11754445 — an unverified report by a vehicle owner.

STRUCTURE:BODY

All the door locks and actuators/latches are failing. Hyundai claims there is no recall for it, and the price for one door repair is $1384... This is a safety issue since the passenger in the rear seat could not get out in an emergency!

NHTSA complaint #11747224 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Within the last month, the passenger side front door will no longer open from the outside even if the door is unlocked. The driver must lean over to open the passenger door from the inside. Then approximately one week ago, the passenger rear door began to have issues in that it would not open from the outside nor would it open from the inside. This is a known safety issue which puts passengers at risk. A Technical Service Bulletin 21-bd-006h extends the warranty coverage to 10 years/unlimited mileage, however my 2016 Hyundai Tuscon is six (6) months outside of this window. The local Hyundai dealership will not fix under this door latch warranty extension and quoted a cost of $885.00 to remove and replace both latches. I currently have a case opened with Hyundai USA Customer Affairs and am waiting to see if Hyundai will cover the cost of repairs and fix the two door latches. If they do not, I will consider legal remedies.

NHTSA complaint #11745908 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Driver door does not open from the outside. Rear passenger door does not open at all.

NHTSA complaint #11741203 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I had ANOTHER door latch lock assembly fail on my 2016 Hyundai Tucson. There was a TSB for this issue that the dealership said expired for my vehicle three months ago. They wanted a $200 diagnostic fee for a total repair of close to $1000. They confirmed it was another door latch lock assembly, although I’m not sure how because the door would not open from the inside OR the outside. When the rear passenger side assembly failed a week ago, my kids were stuck in the back of the vehicle. This is a potentially dangerous issue that Hyundai seems to be aware of. If the front driver’s side goes at the wrong time, and I am not able to open my door, it could have disastrous consequences. I could become trapped in my car in the event of an accident, fire, etc. Hyundai needs to recall all door latch assemblies and just replace them all free of charge. It’s ridiculous that it’s a guessing game of when they might stop functioning properly and potentially trap you inside the vehicle.

NHTSA complaint #11726847 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Window regulator and motor have failed due to plastic gears stripping out. I have replaced my two front windows in 2024 at $1063 a window. This week I had both rear windows fail allowing the windows to drop down unexpectedly. I was able to manually pull the windows up and tape them. I was supposed to receive a call from Hyundai twice this week about getting these covered under a recall since all four has failed, but they have failed to contact me.

NHTSA complaint #11715692 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Have had to replace all four window regulators. From searching online, it appears there are quite a few other people who have had the same issue. Raising this issue in case others have to to create a recall. Thank you

NHTSA complaint #11697119 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The back passenger door will not open from inside or outside. The front passenger door will not open from outside or inside. The warranty will not cover this as they are saying it it wear and tear. Hyundai has confirmed they know there is an issue with the doors but refuse a recall to fix this.

NHTSA complaint #11686521 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Window is stuck down. Window does not roll up. The Hyundai Tucson doors are notorious for having problems from not unlocking, opening, to the windows not working. These are all safety hazards. The doors not unlocking or opening are covered under an extended warranty but the window issues, which are equally as problematic, have not been addressed and the dealership is price gouging customers for the fix.

NHTSA complaint #11645504 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The door latch mechanisms are all faulty. I have read in many forums where this is a common issue with Hyundai models. The door latch on the back passenger door will not operate from inside or outside. The other three doors must be pulled on repeatedly in order to gain access. This creates a very dangerous situation of entrapment if there car were to catch fire or be in an accident. It’s almost impossible to get into the car from any door. The issue isn’t a locking issue either, doors will eventually open after repeated attempts.

NHTSA complaint #11645516 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Rear passenger door won’t open from inside or outside. Safety concern

NHTSA complaint #11634273 — an unverified report by a vehicle owner.

STRUCTURE:BODY

All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.

NHTSA complaint #11630710 — an unverified report by a vehicle owner.

STRUCTURE:BODY

In December 2023 I purchased my first car, a 2016 Hyundai Tucsan Limited Edition. The car had approx. 70k miles. After only 9 months, I noticed I was unable to gain access into the rear passenger side door. I quickly ruled out child locks, faulty fuses, and any other issues as directed in the owners manual. The window is still functional. As of today, 10/10/24 Ive had no luck being able to open the door. The mechanic stated it was an issue with the locking mechanism and quoted us for over $1400/$4000. He stated this is a common occurrence with this model. I find this issue with my newly purchased car, that I keep serviced and in perfect condition to be unacceptable. It is a major safety issue for me and my family. I am in school and work full time and I can not afford this type of repair. This type of issue should be recalled.

NHTSA complaint #11619232 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Have had to replace the regulator in all four windows. Seems to be a pretty common problem online. Reporting this so hopefully enough people say something that Hyundai has a recall and reimburses us for the repairs. Thanks

NHTSA complaint #11605430 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I have a 2016 Hyundai Tucson Limited. I have had both front windows Regulators break within the past year. I had the drivers side repaired but, was hoping there would be a recall before I spent $800 to repair the other one. But Hyundai should own up to this issue and have a recall, If they want return customers. Time to step up Hyundai

NHTSA complaint #11603662 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The driver's side back door will not open from the inside or outside. There was no warning or damage down to cause this, just one day it would not open. From research on the internet this is a common problem with a 2016 Tucson and is due from the lock actuator and is not being recalled. This is a huge safety risk if someone needed to exit the backseat quickly.

NHTSA complaint #11602312 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I own a 2016 Hyundai Tucson and have noticed that NONE of the doors other than the driver door will open either from the inside or outside. I have small children that I drive to and from school, activities. If we were to get into a wreck or were to run off rode into a body of water my children could drown or die due to doors not opening. This seems to be a very common issue with Hyundai and needs to be addressed and recalled and fixed by dealership immediately!

NHTSA complaint #11601027 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Both rear doors will not open from inside or outside. This began 3 years ago, with intermittent opening issues. For the last six months, neither rear door will open from inside, or outside. With the THOUSANDS of complaints I have seen online, one would THINK our GOVERNMENT would DO SOMETHING!!!

NHTSA complaint #11590562 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I have three doors on my Tucson affected. Back passenger door will not open at all from the inside or outside. The driver’s will open if I lock and unlock three or four times and pull the handle three or four times. The back drivers door is now doing the same thing as the drivers door. I have looked into the cost of having it repaired and Hyundai wants over $1500 per door to fix the issue. If I pay the close to $5000 to fix these doors, which I most definitely don’t have and don’t know anybody who does, I will have paid more than half the value of the car just to fix the doors. I’ve looked online and there are hundreds and thousands of people having the same problem - multiple years of Tucson models and other Hyundai models such as the ELANTRA. My car only has 62,000 miles on it. It has only had two owners. In the six years that I have owned the car I have only had people in the backseat three or four times. This is definitely not a wear problem. It is most definitely a safety issue. If I am in an accident and unconscious and the emergency workers can’t get the door open to get to me, it’s a safety issue. If I’m in an accident and can’t get the door open to escape the car, it is a safety issue. If I am going to my car late at night by myself and can’t get into the car it’s a safety issue. I am divorced and live alone, and drive across country occasionally. If I’m stopped at a rest stop or gas station and can’t get into my car this is a safety issue. If there are children in the backseat of the car and the door can’t be opened to get to the children this is a safety issue. The back passenger door stopped working entirely about 6 to 8 months ago - it can’t be opened from the inside or outside at all. The driver’s door started having issues about 3 to 4 months ago. The back drivers door just started having the issue three days ago. I do not understand why a safety recall has not yet been issued for this problem considering the huge number of affected cars out there.

NHTSA complaint #11589555 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The driver side door fails to open from the outside. I'm not sure if it is available for inspection, as I've tried to contact the Hyundai dealership I got it from, and they haven't gotten back to me. This is a safety issue because it causes me to have to walk around to the passenger side door and either climb over, or reach over and partially open the driver door then get back out and walk over to the other side again. I live in a big city and as a woman I don't always feel safe having to take extra time to get into my vehicle. It's also a safety issue because if something goes wrong, someone can't open the door to get to me. A dealer friend of a friend looked at the door and confirmed something is wrong with the latch cable, and also said that it would cost up to $1500 to repair. This is the only person who has inspected it so far. It looks like I'm not the only person who has had door issues with Tuscons which is why I'm here. There was no warning at all. I drove the vehicle to work with no incident and then when I left work I found I could not open the door anymore even after locking and unlocking a few times. This was back at the beginning of March 2024.

NHTSA complaint #11581464 — an unverified report by a vehicle owner.

STRUCTURE:BODY

My car randomly will not reverse; it's happened a few times, I was alone or with my 5 year old the first time, and next couple of times I've had witnesses (husband and a friend) and this last time I was alone but I took a video. Sometimes my car feels like it has no power or like it's in the first gear struggling to make it past that (it's an automatic but that's the best way I can describe it). Three out of my four doors stick and I have to pull multiple times to get the door opened, even though it's unlocked. I find these issues, while not outright dangerous, can be a hassle especially when I'm in a parking lot trying to reverse into a spot or out of a spot. It's hard for my 8 year old to get in or out of the car cause her door sticks. I feel like when my car is driving sluggish, that I am going to get hit by another car.

NHTSA complaint #11580599 — an unverified report by a vehicle owner.

STRUCTURE:BODY

This make an model has issues with the doors not opening, when they are unlocked and from time to time the windows will not open. These are both huge safety concerns. I have reported this to Hyundai and have a case number 2104500 which nothing has been done and I have heard nothing in over a year. This make and model need to be recalled for the door and window issues which are all over the internet when a search is done.

NHTSA complaint #11577870 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Door locks no longer work. Passenger side failed and now (3 months later) drivers side failed. This prevents entry and exit in case of emergency. Rear doors function appropriately. When locking and unlocking the doors, the front two make a mechanical sound. When unlocked, they do not open.

NHTSA complaint #11575347 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The drivers back door won't open from the inside or outside. The drivers door is sticking and starting to do the same thing. Very hazardous in case of fire, accident or attempted car jacking.

NHTSA complaint #11560867 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Back driver side door does not open at all and the passenger door only opens from the inside. If in an accident they may not be able to access me or my passengers in the vehicle. I am unaware of the cause of this issue and have not gotten it looked at by a professional.

NHTSA complaint #11554705 — an unverified report by a vehicle owner.

STRUCTURE:BODY

1. My car will randomly not accelerate when the gas is being pressed. This has almost got me killed when making a left hand turn on more than 1 occasion now. The car also struggles with random shifting and power issues while going up steep hills at high speeds. 2. The front passenger side door and the rear drivers side passenger door just randomly stopped working with a week of each other. The rear wont open from the inside or outside. The front passenger side opens if you shake the handle back and forth multiple times (essentially trying to open it multiple times till it opens)

NHTSA complaint #11554729 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Three out of four window regulators failed in my vehicle over the span of 3 months. The windows could not go down nor stay up. This became a safety hazard as I was unable to retain cool air in my vehicle during the summer months and driving at higher speeds on the highway was difficult due to the outside air siphoning into the vehicle from a small window opening. It also would have prevented me from utilizing my two front windows during an emergency situation. The failure of three regulators was unusual as my vehicle has less than 50K miles, was bought brand new in 2016, and has never been involved in an accident. It appears the regulators are faulty/defective.

NHTSA complaint #11550429 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Body: my vehicle has experienced a malfunction in the front passenger side door. This door does not open from the outside, regardless of it being unlocked. The failure occurs 99% of attempts to open said door. A repair was made by the dealer I purchased it from, yet the issue returned within a month. First incident: February 2022. Electrical: My vehicle has also experienced malfunctions in all four windows. The initial malfunction occurred in July 2023, when the front driver side window would not go down. Within a week of having the window regulator and motor replaced professionally, the window regulator failed again (would not go back up after being let down)-- with an additional failure in the front passenger side window regulator. The part was replaced for the second time by a different independent service provider. This time, the failure occurred when I inspected the service providers work. The part was reordered and replaced yet again. However; the service provider made me aware that the issue had occured again, shortly after they repaired it and began testing it. The window was blocked off to keep it from sliding down. The issue is now present in all four windows. Each time it is repaired, the window regulator drum gears are stripped within 3-4 uses. - Vehicle is available for inspection upon request. - failure/malfunction was inspected and confirmed by two different independent service providers. - there were no warning lights or signals aside from the initial failure leading to a failure in all four windows.

NHTSA complaint #11548885 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The right driver side door does not open from the outside after the car has been locked then unlocked using the key fob. Removing the key manually from the fob does not get the door to open. The only way to open the door from the outside is to leave the vehicle unlocked or to open it from the inside after going through another door.

NHTSA complaint #11539926 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The passenger rear door won't open and hasn't done so an unknown period of time. 1. In July, 2023 I brought it to Shaker Hyundai in Watertown, CT when there was a recall to update the electrical system in this vehicle. I requested they try to fix the door after the recall was complete. When I left the dealership, the door opened. I stopped approximately five miles down the road on the way back home; I was unable to open it then and it hasn't opened since. The car hasn't been inspected by the police or the insurance company, but it has been inspected by the Watertown, CT dealership. Yes, it's available for inspection. No lights. No messages, other than oil change light. Others have registered this issue here, and I want to add my voice to theirs. Clearly your organization knows how VERY dangerous it is for passengers to lack egress from the car. If this happens randomly, is it possible the remaining three of my doors will latch permanently, and what then? Please do something! In the past, I owned a DIFFERENT car whose axle broke at an odd angle because of a defective part; the mandatory recall didn't take place for an additional two years. Please don't make me and others wait. Finally, I want my the dealership from whom I purchased to take a stab at fixing it properly and permanently. Unfortunately, Danbury won't look at it since Watertown tried/failed. HELP!

NHTSA complaint #11539211 — an unverified report by a vehicle owner.