Owners have filed 2,168 complaints
about the 2016 Hyundai Tucson with NHTSA between 2015 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 3 of 22 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Hyundai Tucson. 50 means typical for this
model; 100 means roughly double.
Severity — 17
3.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 95
56% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
22156.2%
Latch
12632.1%
Power Window Devices AND Controls
215.3%
Lock
92.3%
Door
51.3%
Catalytic Convertor
41.0%
Glass, Side/Rear
41.0%
Automatic Transmission
30.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1039.1%
1,000 – 9,999 miles
29926.5%
10,000 – 24,999 miles
14212.6%
25,000 – 49,999 miles
18116.1%
50,000 – 74,999 miles
20117.8%
75,000 – 99,999 miles
11610.3%
100,000 – 149,999 miles
776.8%
150,000+ miles
80.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2016 Hyundai Tucson SUV AWD
16.2% risk
2016 Hyundai Tucson SUV FWD
15.5% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2015peak 95Aug 2026
NHTSA investigations into the 2016 Hyundai Tucson
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22003Opened 12 Sep 2022Closed 12 Dec 2023ENGINE
Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...
Recalls on the 2016 Hyundai Tucson
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V543000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Risk: An engine compartment fire can increase the risk of injury or crash.
16V842000
ELECTRICAL SYSTEM:WIRING
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Risk: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
16V628000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Risk: Inability to move the vehicle while in traffic may increase the risk of a crash.
16V348000
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Risk: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
16V147000
EXTERIOR LIGHTING:TAIL LIGHTS
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Risk: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024552824,695 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the compliance label for all new vehicles.
Recall 2022244178,064 units in Canada
Engine
Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This only affects certain vehicles equipped with a 2.0 L Nu GDI engine. For the Sonata model, only the Sonata Hybrid and Plug-In Hybrid (PHEV) models are affected by this campaign. This is an expansion of R0180 (Transport Canada #2021-575). Any vehicle that received a software update under campaign R0180 does not require this update. Safety Risk: A sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Hyundai advises you to immediately visit a Hyundai dealership to have your vehicle diagnosed.
Recall 2021575152,924 units in Canada
Engine
This recall was replaced by Transport Canada Recall No. 2022-244. Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This only affects certain vehicles equipped with a 2.0 L Nu GDI engine. For the Sonata model, only the Sonata Hybrid and Plug-In Hybrid (PHEV) models are affected by this campaign. All vehicles previously included in TC # 2021-034 are now part of this new campaign. Safety Risk: A sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Hyundai advises you to immediately visit a Hyundai dealership to have your vehicle diagnosed.
Recall 2021034100,927 units in Canada
Engine
This campaign was replaced by Transport Canada No. 2021-575. Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This only affects vehicles equipped with a 2.0 L Nu engine. For the Sonata model, only the Sonata Hybrid is affected by this campaign. Safety Risk: A sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Hyundai advises you to immediately visit a Hyundai dealership to have your vehicle diagnosed.
Recall 2020648144,700 units in Canada
Brakes
Issue: On certain vehicles, a problem in the control module for the antilock brake system (ABS) could cause it to short circuit. Note: This is an expansion of recall 2020-431. This recall does not affect vehicles equipped with Smart Cruise Control(SCC). Safety Risk: A short circuit could create a fire risk. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to revise the ABS fuse wiring and update the ABS control module, if necessary. Hyundai recommends that you should park your vehicle outdoors, and away from other vehicles or structures until the recall repairs have been completed.
Recall 20164364,214 units in Canada
Powertrain
On certain vehicles equipped with a 7-Speed Dual-Clutch Transmission (DCT), in higher ambient temperatures, the transmission clutch could have delayed engagement when accelerating from a stop. If the accelerator pedal is steadily depressed for approximately 1.5 to 2 seconds, the vehicle will begin to accelerate and normal driving is resumed. However, if the accelerator pedal is repeatedly cycled, the vehicle will not accelerate. A loss of motive power may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the Transmission Control Module.
Recall 201626318,078 units in Canada
Structure
On certain vehicles, the secondary hood latch can potentially disengage due to a tolerance build-up between the latch and catch mechanisms. If the vehicle were to be driven with the primary hood latch disengaged, there is a potential that the secondary hood latch may not hold the hood closed as designed while the vehicle is in motion. If this were to occur, it could compromise the driver’s ability to see the road and its users, as well as cause damage to the windshield. These issues could result in a crash causing injury and/or property damage. Correction: Dealers will replace the secondary hood latch catch with a revised component. Note: There would be a visual warning in the instrument cluster to indicate that the primary latch would be disengaged, and for “Limited” and “Ultimate” trim models, there would be an additional audible warning.
Recall 2016125392 units in Canada
Accessories
Certain vehicles outfitted with a tow hitch accessory may not comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting System and Retroreflective Devices. Due to an incompatibility between the tow hitch harness control module and the vehicle’s power supply circuitry, when the vehicle’s engine is running and the brake lights are illuminated, if the turn signal is activated the trailer’s turn signal lamp may either: a) Remain continuously illuminated (not flash), or b) Turn off. As a result, drivers may not be able to clearly signal their intentions to turn, change lanes, which could increase the risk of a crash. Correction: Dealers will update the tow hitch harness.
Reports where the owner recorded a crash, a fire, an injury or a death.
Slidell, LAFire
UNKNOWN OR OTHER
No check engine lights came on! The entire car caught fire and was engulfed in flames!!! Driver could have been killed!
NHTSA complaint #11722495 — an unverified report by a vehicle owner.
Sunrise, FLCrash
VEHICLE SPEED CONTROL
Drove into a parking space, with the foot pressing on the brake pedal, the car suddenly and without warning rapidly accelerated uncontrolled causing the vehicle to accelerate past the end of the parking space causing property damage.
NHTSA complaint #11705267 — an unverified report by a vehicle owner.
Sunrise, FLCrash
UNKNOWN OR OTHER
Drove into a parking space, with the foot pressing on the brake pedal, the car suddenly and without warning rapidly accelerated uncontrolled causing the vehicle to accelerate past the end of the parking space causing property damage.
NHTSA complaint #11705267 — an unverified report by a vehicle owner.
Raleigh NC, NCFire1 injured
ELECTRICAL SYSTEM
As I was driving I was stopped & told my car was on fire. I immediately stopped & hopped out & less than 30 seconds later half of the hood caught heat/fire & flew into the windshield breaking it. At least half The car is burnt to ashes
NHTSA complaint #11695722 — an unverified report by a vehicle owner.
Raleigh NC, NCFire1 injured
ENGINE
As I was driving I was stopped & told my car was on fire. I immediately stopped & hopped out & less than 30 seconds later half of the hood caught heat/fire & flew into the windshield breaking it. At least half The car is burnt to ashes
NHTSA complaint #11695722 — an unverified report by a vehicle owner.
Raleigh NC, NCFire1 injured
FUEL/PROPULSION SYSTEM
As I was driving I was stopped & told my car was on fire. I immediately stopped & hopped out & less than 30 seconds later half of the hood caught heat/fire & flew into the windshield breaking it. At least half The car is burnt to ashes
NHTSA complaint #11695722 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Newport, RI
EXTERIOR LIGHTING
This problem was observed about 1 month ago: While driving and headlights set on AUTO, during the day, and the light switch NOT on, the dashboard would indicate the lights were ON, for just a second or two, and would go off. At night with the headlights set on AUTO and the headlights ON, while driving, the headlights go OFF and ON briefly (1-3 seconds) causing a dangerous situation as visibility of road is lost. This condition was initially observed at night, after using the turn signals (left/right), but is now happening with greater frequency while driving without using turn signals. I Will schedule a visit with dealership to report/confirm problem.
NHTSA complaint #11757119 — an unverified report by a vehicle owner.
Newport, RI
ELECTRICAL SYSTEM
This problem was observed about 1 month ago: While driving and headlights set on AUTO, during the day, and the light switch NOT on, the dashboard would indicate the lights were ON, for just a second or two, and would go off. At night with the headlights set on AUTO and the headlights ON, while driving, the headlights go OFF and ON briefly (1-3 seconds) causing a dangerous situation as visibility of road is lost. This condition was initially observed at night, after using the turn signals (left/right), but is now happening with greater frequency while driving without using turn signals. I Will schedule a visit with dealership to report/confirm problem.
NHTSA complaint #11757119 — an unverified report by a vehicle owner.
Mount Juliet, TN
STRUCTURE:BODY
Door latch issue. Driver's side door has to be pulled multiple times after unlocking to open from the exterior. Passenger side door latch has become completely inoperable and does not open from the interior or exterior now. To have multiple doors fail at the same time seems like a true design failure / flaw and an inoperable door a true safety hazard.
NHTSA complaint #11754445 — an unverified report by a vehicle owner.
Lehigh Acres, FL
POWER TRAIN
While stopped at a traffic light, the engine began producing a loud metallic clattering and clanking sound, consistent with connecting rod bearing failure (rod knock). There was no prior warning light or indication of this specific failure. When the light changed, the vehicle would not accelerate normally, leaving me stalled in a lane of moving traffic. I was forced to make an emergency turn to get the vehicle out of the way of oncoming and crossing traffic. The engine would not hold an idle afterward and has not run since. The vehicle was towed to a Hyundai dealership, where a service department employee stated by phone that this 1.6L turbocharged engine family has a known, documented history of severe factory defects affecting the connecting rod bearings.
NHTSA complaint #11753197 — an unverified report by a vehicle owner.
Lehigh Acres, FL
ENGINE
While stopped at a traffic light, the engine began producing a loud metallic clattering and clanking sound, consistent with connecting rod bearing failure (rod knock). There was no prior warning light or indication of this specific failure. When the light changed, the vehicle would not accelerate normally, leaving me stalled in a lane of moving traffic. I was forced to make an emergency turn to get the vehicle out of the way of oncoming and crossing traffic. The engine would not hold an idle afterward and has not run since. The vehicle was towed to a Hyundai dealership, where a service department employee stated by phone that this 1.6L turbocharged engine family has a known, documented history of severe factory defects affecting the connecting rod bearings.
NHTSA complaint #11753197 — an unverified report by a vehicle owner.
Winfield, WV
ELECTRICAL SYSTEM
All the warning lights in the day lit up. Brake, LDWS, AEB, outside air temperature won’t read and the a/c blows hot. $486 to diagnose at dealer and they state that it’s an electrical issue due to a bad vacuum pump. I can’t get an answer as to whether the vacuum pump safety campaign was completed or not. Dealer wants $1500 to replace.
NHTSA complaint #11752545 — an unverified report by a vehicle owner.
Winfield, WV
FORWARD COLLISION AVOIDANCE: WARNINGS
All the warning lights in the day lit up. Brake, LDWS, AEB, outside air temperature won’t read and the a/c blows hot. $486 to diagnose at dealer and they state that it’s an electrical issue due to a bad vacuum pump. I can’t get an answer as to whether the vacuum pump safety campaign was completed or not. Dealer wants $1500 to replace.
NHTSA complaint #11752545 — an unverified report by a vehicle owner.
Winfield, WV
LANE DEPARTURE: WARNING
All the warning lights in the day lit up. Brake, LDWS, AEB, outside air temperature won’t read and the a/c blows hot. $486 to diagnose at dealer and they state that it’s an electrical issue due to a bad vacuum pump. I can’t get an answer as to whether the vacuum pump safety campaign was completed or not. Dealer wants $1500 to replace.
NHTSA complaint #11752545 — an unverified report by a vehicle owner.
Indian Trail, NC
ENGINE
The engine is failing at 128,000 miles. The car is burning so much oil that it is impossible to drive more than 500 miles without the oil running dry. The problem has been inspected by the Hyundai dealership nearest me. The vehicle notified me of the oil issue by illuminating the oil light. The issue started after the turbo failed at 127,000 miles. The turbo was replaced at a cost $3,500 and immediately afterwards the vehicle which previously did not burn oil now does. It doesn't just burn oil it consumes it like a black hole.
NHTSA complaint #11749884 — an unverified report by a vehicle owner.
Pottstown, PA
POWER TRAIN
While driving, the vehicle experienced a sudden and severe loss of motive power accompanied by a loud, catastrophic internal knocking sound from the engine compartment. The vehicle was towed to an authorized Hyundai dealership (Piazza Hyundai of Limerick), where a certified diagnostic technician confirmed a severe internal connecting rod bearing failure (rod knock). This sudden engine failure creates a significant highway safety hazard due to the immediate loss of acceleration and power steering/brake assistance if the engine completely seizes while operational. Hyundai has issued widespread safety recalls and a 15-year/150,000-mile extended warranty (TXXM) for this exact failure mode in other engine displacements (such as the 2.0L Nu GDI), yet they have excluded the 1.6L Turbo engine from identical coverage despite it suffering from the exact same manufacturing defect and presenting the same public safety risk.
NHTSA complaint #11747780 — an unverified report by a vehicle owner.
Pottstown, PA
ENGINE
While driving, the vehicle experienced a sudden and severe loss of motive power accompanied by a loud, catastrophic internal knocking sound from the engine compartment. The vehicle was towed to an authorized Hyundai dealership (Piazza Hyundai of Limerick), where a certified diagnostic technician confirmed a severe internal connecting rod bearing failure (rod knock). This sudden engine failure creates a significant highway safety hazard due to the immediate loss of acceleration and power steering/brake assistance if the engine completely seizes while operational. Hyundai has issued widespread safety recalls and a 15-year/150,000-mile extended warranty (TXXM) for this exact failure mode in other engine displacements (such as the 2.0L Nu GDI), yet they have excluded the 1.6L Turbo engine from identical coverage despite it suffering from the exact same manufacturing defect and presenting the same public safety risk.
NHTSA complaint #11747780 — an unverified report by a vehicle owner.
Charlotte, NC
STRUCTURE:BODY
All the door locks and actuators/latches are failing. Hyundai claims there is no recall for it, and the price for one door repair is $1384... This is a safety issue since the passenger in the rear seat could not get out in an emergency!
NHTSA complaint #11747224 — an unverified report by a vehicle owner.
at 52,000 milesIndian Trail, NC
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Hyundai Tucson. The contact stated that while the vehicle was parked, the front passenger’s side door failed to unlatch as needed. The front passenger's side window failed to roll up or roll down. The driver's side rear door failed to unlatch or latch as needed. Additionally, the trunk switch failed to operate as needed. The dealer was made aware of the failures but provided no assistance. The contact was informed that the repairs were not covered under recall or warranty. The contact stated that the vehicle was unsafe to operate. The contact feared being locked inside the vehicle and being unable to exit the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
NHTSA complaint #11747133 — an unverified report by a vehicle owner.
at 52,000 milesIndian Trail, NC
VISIBILITY
The contact owns a 2016 Hyundai Tucson. The contact stated that while the vehicle was parked, the front passenger’s side door failed to unlatch as needed. The front passenger's side window failed to roll up or roll down. The driver's side rear door failed to unlatch or latch as needed. Additionally, the trunk switch failed to operate as needed. The dealer was made aware of the failures but provided no assistance. The contact was informed that the repairs were not covered under recall or warranty. The contact stated that the vehicle was unsafe to operate. The contact feared being locked inside the vehicle and being unable to exit the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
NHTSA complaint #11747133 — an unverified report by a vehicle owner.
at 119,479 milesLiberty Hill, TX
ENGINE
The contact owns a 2016 Hyundai Tucson. While the contact’s daughter was driving approximately 55 MPH, the vehicle started to lose motive power. The vehicle failed to restart immediately. The vehicle was started after a while; however, the check engine warning light was illuminated. The vehicle was taken to a Goodyear Service Center to be diagnosed. The contact was informed that the engine had seized and needed to be repaired. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,479.
NHTSA complaint #11746702 — an unverified report by a vehicle owner.
Somerset, KY
STRUCTURE:BODY
Within the last month, the passenger side front door will no longer open from the outside even if the door is unlocked. The driver must lean over to open the passenger door from the inside. Then approximately one week ago, the passenger rear door began to have issues in that it would not open from the outside nor would it open from the inside. This is a known safety issue which puts passengers at risk. A Technical Service Bulletin 21-bd-006h extends the warranty coverage to 10 years/unlimited mileage, however my 2016 Hyundai Tuscon is six (6) months outside of this window. The local Hyundai dealership will not fix under this door latch warranty extension and quoted a cost of $885.00 to remove and replace both latches. I currently have a case opened with Hyundai USA Customer Affairs and am waiting to see if Hyundai will cover the cost of repairs and fix the two door latches. If they do not, I will consider legal remedies.
NHTSA complaint #11745908 — an unverified report by a vehicle owner.
Charlotte, NC
POWER TRAIN
The vehicle severely shudders, jerks, and hesitates from a stop and while making a turn, during both acceleration and deceleration, making it entirely unsafe to drive. The vehicle has been completely un-driveable for the past 6 days. The check engine light illuminated, and on 4/9/26, the dealer documented a failed transmission judder test and kept the car, issuing a loaner. A temporary software patch failed after two weeks. Upon return, the dealer reported they were unable to recreate the problem, recommended returning when the vehicle demonstrates the problem more frequently, and refused to mechanically repair the dual-clutch transmission under my active original-owner 100,000-mile powertrain warranty, basically instructing me to continue to drive a seriously un-safe vehicle. Most recently, a yellow dashboard warning light illuminated, and the vehicle entered a dangerous 'limp mode,' severely restricting power and struggling to move before the light cleared after cooling down. The vehicle is completely un-driveable and parked.
NHTSA complaint #11743723 — an unverified report by a vehicle owner.
Charlotte, NC
VEHICLE SPEED CONTROL
The vehicle severely shudders, jerks, and hesitates from a stop and while making a turn, during both acceleration and deceleration, making it entirely unsafe to drive. The vehicle has been completely un-driveable for the past 6 days. The check engine light illuminated, and on 4/9/26, the dealer documented a failed transmission judder test and kept the car, issuing a loaner. A temporary software patch failed after two weeks. Upon return, the dealer reported they were unable to recreate the problem, recommended returning when the vehicle demonstrates the problem more frequently, and refused to mechanically repair the dual-clutch transmission under my active original-owner 100,000-mile powertrain warranty, basically instructing me to continue to drive a seriously un-safe vehicle. Most recently, a yellow dashboard warning light illuminated, and the vehicle entered a dangerous 'limp mode,' severely restricting power and struggling to move before the light cleared after cooling down. The vehicle is completely un-driveable and parked.
NHTSA complaint #11743723 — an unverified report by a vehicle owner.
Charlotte, NC
ENGINE
The vehicle severely shudders, jerks, and hesitates from a stop and while making a turn, during both acceleration and deceleration, making it entirely unsafe to drive. The vehicle has been completely un-driveable for the past 6 days. The check engine light illuminated, and on 4/9/26, the dealer documented a failed transmission judder test and kept the car, issuing a loaner. A temporary software patch failed after two weeks. Upon return, the dealer reported they were unable to recreate the problem, recommended returning when the vehicle demonstrates the problem more frequently, and refused to mechanically repair the dual-clutch transmission under my active original-owner 100,000-mile powertrain warranty, basically instructing me to continue to drive a seriously un-safe vehicle. Most recently, a yellow dashboard warning light illuminated, and the vehicle entered a dangerous 'limp mode,' severely restricting power and struggling to move before the light cleared after cooling down. The vehicle is completely un-driveable and parked.
NHTSA complaint #11743723 — an unverified report by a vehicle owner.
Gaston, SC
ENGINE
Oil consumption engine ticking hesitate to change gears poor acceleration.
NHTSA complaint #11742112 — an unverified report by a vehicle owner.
at 125,000 milesClarksville, TN
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 50 MPH, the vehicle failed to accelerate as intended and stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road, where the contact restarted the vehicle. The contact drove to his workplace and parted the vehicle. However, the vehicle later failed to start. The vehicle was towed to the dealer it was purchased from, and the contact was informed that the engine had failed. The vehicle was not repaired. The vehicle was then towed to Affordable Towing and Repair, where it was diagnosed that the engine had failed and needed to be replaced. The manufacturer was not contacted. The vehicle was towed to 125,000.
NHTSA complaint #11741794 — an unverified report by a vehicle owner.
Stockton, CA
STRUCTURE:BODY
Driver door does not open from the outside. Rear passenger door does not open at all.
NHTSA complaint #11741203 — an unverified report by a vehicle owner.
Lafayette, CO
POWER TRAIN
Transmission previously replaced after failed Judder test. Transmission is failing again: Last few days the car will accelerate to 15 then it attempts to shift and power drops and pressing the pedal has no response or very little then it changes into what feels like 4th or 5th gear at 20 mph and acceleration is very sluggish and also switching into manual gear control is completely unresponsive. Power drop at 15 mph, the transmission jumping into what feels like 4th or 5th gear at 20 mph, and sluggish acceleration — is consistent with the clutch pack slipping and the TCM essentially giving up on lower gears and defaulting to a higher gear to protect itself. Manual mode being completely unresponsive is a significant red flag — it means the TCM may have entered a limp or failsafe mode where it’s overriding driver input entirely.
NHTSA complaint #11740054 — an unverified report by a vehicle owner.
Cantrall, IL
UNKNOWN OR OTHER
The power window motor and regulator on the drivers side failed to roll up the window. It was raining and made it stessful driving home . The window was stuck down and the rain was soaking the inside of the car. Very distracting while driving.
NHTSA complaint #11739666 — an unverified report by a vehicle owner.
Skokie, IL
POWER TRAIN
delayed response when accelerating from a stop
NHTSA complaint #11737752 — an unverified report by a vehicle owner.
