10 of the
1,456 complaints about the 2017 Hyundai Tucson are about the
airbag system — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
22,000 miles.
The controls (buttons) on the right side of my steering wheel progressed from slow to respond to completely unresponsive, and then the driver airbag light started coming on. At first it was intermittent, then constant. I didn't expect those two issues to be related but did come to learn it was the clock switch. According to my Hyundai dealer, this is a known issue in several other years/models of Hyundais and they have extended those warranties, "but it hasn't reached the Tucson yet". I was told that either 1 - my airbag wouldn't deploy or 2 - it would deploy randomly when I was driving the vehicle. I spent nearly $1000 in diagnostics and repairs.
NHTSA complaint #11675080 — an unverified report by a vehicle owner.
Whitman, MACrash1 injured
AIR BAGS
AIRBAGS FAILED TO DEPLOY AT UTILITY POLE COLLISION.
NHTSA complaint #11561692 — an unverified report by a vehicle owner.
Middletown, PA
AIR BAGS
When the car is started the airbag light on the dashboard lights up. It will eventually turn off anywhere from 5-30 minutes. I scheduled an appointment with the dealer and was informed , after 10 hours, that they do not have the equipment required to conduct a diagnostic test and they don't know how long it would take to obtain equipment once they requested it. I was told it would cost me a minimum of $850.00 to have test conducted once the equipment arrived since my car was over the 50,000 mile warranty. This cost is just for the diagnostic test. Since this is an ongoing airbag issue on numerous vehicles; I assumed this is a safety issue and would trump the warranty time frame. Please provide any type of assistance on this matter.
NHTSA complaint #11509153 — an unverified report by a vehicle owner.
at 69,000 milesPortsmouth, VA
AIR BAGS
The contact owns a 2017 Hyundai Tucson. The contact stated that upon starting the vehicle, the front passenger’s side air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the front passenger’s side air bag was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
NHTSA complaint #11499007 — an unverified report by a vehicle owner.
at 72,000 milesOxnard, CA
AIR BAGS
The contact owns a 2017 Hyundai Tucson. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the dealer who stated that the air bag failed and in the event of a crash the air bag would not deploy. The vehicle had not been repaired. The manufacturer was made aware of the issue who referred the contact back to the dealer. The approximate failure mileage was 72,000.
NHTSA complaint #11439497 — an unverified report by a vehicle owner.
at 22,000 milesTrujillo Alto, PRCrash
AIR BAGS
FRONTAL SIDE WAS BADLY HIT BY OTHER PASSING CAR .IN A CROSSROADM..THE VEHICULE WAS WRECKED BUT THE AIRBAGS DID NOT DEPLYED. I CONTACTED HYUNDAI USA AND THEY TOLD ME TO CONTACT HYUNDAI PR. CREATED A CASE #3830 BUT THE INVESTIGATRO CLOSED THE CASE WITHOUT NOTICE OR INSPECTING THE DAMAGED OR CLAIM
NHTSA complaint #11338948 — an unverified report by a vehicle owner.
at 22,500 milesClifton Park, NY
AIR BAGS
PASSENGER AIR BAG WARNING LIGHT IS BLINKING, WHILE DRIVING
NHTSA complaint #11194630 — an unverified report by a vehicle owner.
at 2,000 milesHowel, NJCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED VIOLENTLY SOMETIMES. ON ONE OCCASION, IN A SHOPPING PLAZA PARKING LOT, THE VEHICLE JERKED VIOLENTLY, THE STEERING WHEEL SEIZED, AND THE VEHICLE ACCELERATED ON ITS OWN. THE BRAKES FAILED TO OPERATE AND THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE TWICE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TAKEN TO AN INSURANCE BODY SHOP TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE LOCATED. THE BODY DAMAGE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,000.
NHTSA complaint #11181808 — an unverified report by a vehicle owner.
at 7,000 milesArlington, TX
AIR BAGS
AIRBAG INDICATOR ICON STAYED LIT RATHER THAN GOING OUT AFTER A FEW SECONDS WHEN CAR WAS STARTED. PROBLEM IDENTIFIED BY DEALERSHIP AS AIR BAG NEEDS TO BE REPLACED. THE DEALERSHIP WILL HAVE HAD MY CAR MORE THAN 2 MONTHS BECAUSE THERE ARE NO AIRBAG MECHANISMS IN THE US AND WE ARE WAITING FOR MORE TO BE PRODUCED. THE LIKELY REASON FOR THIS DELAY IS THAT MORE HAVE BEEN USED THAN PLANNED, AND THIS SHOULD BE A RECALL ISSUE IF SO MANY NEEDED REPLACEMENT.
NHTSA complaint #11040702 — an unverified report by a vehicle owner.
at 4,000 milesTemple City, CA
AIR BAGS
PASSENGER AIR BAG OFF LIGHT REMAINS ON WHENEVER AN ADULT WEIGHING MORE THA 120 LBS ARE SITTING IN THE PASSENGER SEAT WITH A SMALL PILLOW OR SEAT CUSHION ON THE SEAT. PILLOW IS NEEDED TO ENHANCE SEATING COMFORT, ESPECIALLY ON LONG ROAD TRIPS. LIGHT DOES WORK WHEN PILLOW IS NOT USED. UNFORTUNATELY, SEAT IS POORLY DESIGNED THAT REQUIRES ADDITIONAL AFTER MARKET SUPPORT TO MAKE IT USABLE ON LONG TRIPS. SENSOR NEED TO DETECT PASSENGER WEIGHT WITH OR WITHOUT ADDITIONAL CUSHIONS OR ACTIVATE THE AIRBAG 100% OF THE TIME. I HAVE ALREADY REPORTED THIS TO HYUNDAI, CASE NUMBER 10626629. THEY CLAIMED THE LIGHT IS WORKING AS DESIGNED, ONLY WHEN USED WITHOUT AFTER MARKET CUSHION. MY RESPONSE IS THAT IT IS A MAJOR SAFETY DEFECT IN DESIGN, IT OBVIOUSLY FAILED IN DETECTING THE TOTAL WEIGHT ON THE PASSENGER SEAT. I BELIEVE THAT HYUNDAI WOULD BE AT FAULT SHOULD THE AIRBAG FAILED TO DEPLOY DURING AN ACCIDENT AND THE PASSENGER IS SERIOUSLY INJURED OR KILLED. THERE ARE ADDITIONAL REASONS TO USE CUSHIONS FOR HEALTH OR HANDICAPPED PERSON, FOR EXAMPLE. HOW HARD IS IT TO DETECT TOTAL WEIGHT OF MORE THAN 90 LBS ON TOP OF THAT SEST? THE LIGHT REMAINS OFF WHEN CAR IS MOVING OR STOPPED. IN ADDITION, I HAVE ALSO EXPERIENCED NO ACCELERATION ON A LEFT TURN WHEN STEPPED ON GAS, AS PREVIOUSLY REPORTED BY OTHER'S. ENGINE WOULD REV TO OVER 2000 RPM BUT THE CAR US NOT MOVING FOR ABOUT 30+ SECONDS. THIS IS A VERY SERIOUS SAFETY ISSUE WHEN YOU'RE STUCK ON A LEFT TURN.
NHTSA complaint #11032201 — an unverified report by a vehicle owner.