2013 Hyundai Veloster window and wiper problems

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

The contact owns a 2013 Hyundai Veloster. The contact stated that the highest dial setting of the A/C unit had failed to operate as needed. Upon repairing the dial setting on his own, the contact discovered that the dial had burned out. The contact stated that after the repair, the failure recurred nearly a week later. The contact discovered that the dial had burned out again. The dealer was notified of the failure, and the contact was given an estimate for a diagnostic test. The contact stated that failure had caused the defrost system to function poorly, which reduced the road's visibility while driving. The vehicle was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 123,000.

NHTSA complaint #11707608 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

No lamp messages, however the front and rear windshield wipers will not stop when put in the off position. Windshield sprayers will not activate. I've had to pull the fuses to the wipers, though now the wipers work when turned on, but will not seat themselves nor does the sprayer mechanism work still. In neither situation of fuses in or not, I have no intermittent on options for either front or back windshield wipers. When driving, if I get spashed with snow/slush, I lose all visibility; and can only blindly pull over use a spray bottle and hand towel to clean my windows. I have been finding that this is a problem with not just my vehicle, but that it is a repeat problem for multiple people with the same car make and model. I hope nobody is ran over because a driver can't see due to faulty windshield wiper controls.

NHTSA complaint #11494980 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2013 Hyundai Veloster. The contact stated that the clips that held the moon roof into place fractured and detached from the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 112,588.

NHTSA complaint #11425166 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

MOST OF NOT ALL OWNERS OF HYUNDAI/KIA VEHICLES EXPERIENCE A SHORT IN THE CLIMATE CONTROL UNIT. THIS FAULT NOT ONLY CREATES A VISIBILITY ISSUE WHILE DRIVING THE CAR IN ADVERSE WEATHER. BUT MAY ALSO CAUSE SPARK FIRE ASSOCIATED WITH THE CLIMATE CONTROL KNOB.

NHTSA complaint #11375747 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT APPROXIMATELY 35 MPH, THE SUNROOF SHATTERED WITHOUT IMPACT. THE CONTACT CLEANED OUT THE SHATTERED GLASS AND DROVE HOME AFTER EXPERIENCING THE FAILURE. THE CONTACT SPOKE WITH WILSON PREMIER HYUNDAI LOCATED AT (450 STEED RD, RIDGELAND, MS 39157) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE DEALER OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 126,128.

NHTSA complaint #11320429 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE SUN ROOF SHATTERED AFTER OPENING AND CLOSING THE DOOR. THE SUN ROOF WAS NOT STRUCK BY A FOREIGN OBJECT. THERE WERE NO INJURIES. DELANEY HYUNDAI (125A LENZ RD, INDIANA, PA 15701, (724) 465-9193) WAS CALLED AND NOTIFIED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO GET A COST ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,105.

NHTSA complaint #11265925 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT PULLED OVER AT A REST AREA AND THEN DROVE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,325.

NHTSA complaint #11246643 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE CLIMATE CONTROL FAN SWITCH MELTED, WHICH AFFECTED THE FAN SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DUELL'S EVANSVILLE HYUNDAI (LOCATED AT 4400 E DIVISION ST, EVANSVILLE, IN 47715, (812) 473-4400) WHERE IT WAS DIAGNOSED THAT THE CONTROL FAN SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,618.

NHTSA complaint #11244035 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

MY WIFE HAS A 2013 HYUNDAI VELOSTER TURBO AND THE HVAC SYSTEM HAS STOPPED FUNCTIONING. AFTER INVESTIGATING THE MATTER I DISCOVERED A MANUFACTURER DEFECT WITH THE VEHICLE. THE POWER WIRE LEADING TO THE CLIMATE CONTROL MODULE OVERHEATED AND MELTED THE PLASTIC CONNECTOR AND DESTROYED THE CLIMATE CONTROL MODULE. THIS COULD HAVE STARTED A FIRE. I CONTACTED HYUNDAI CONSUMER AFFAIRS AND HYUNDAI CUSTOMER CARE IMMEDIATELY TO NOTIFY THEM OF THE ISSUE AND SO THAT THEY WOULD COVER THE REPAIR COSTS FULLY. I ALSO INFORMED THEM OF TWO OTHER ISSUES, ONE, THE STEERING WHEEL CONTROLS ARE MALFUNCTIONING AND TWO, ONE OF THE LED LIGHTS IN THE PASSENGER TAIL LIGHT IS OUT. I RECEIVED A CASE NUMBER FROM THEM, #15272744. I MADE AN APPOINTMENT AT LANCASTER HYUNDAI LOCATED ON MAIN STREET IN EAST PETERSBURG PA AND DROPPED THE CAR OFF. I ALSO INFORMED THEM OF ALL THE ISSUES AND MY FINDINGS (THIS WAS YESTERDAY 1/18/19). THIS MORNING (1/19/19) I RECEIVED A CALL BACK FROM SERVICE ADVISOR DAVID COREY WHO LEFT ME A VOICEMAIL STATING THAT HYUNDAI HAS DECLINED TO COVER THE REPAIRS AND TELLING ME TO COME PICK UP THE CAR. SINCE THEN I HAVE CONTACTED HYUNDAI CONSUMER AFFAIRS AND HYUNDAI CUSTOMER CARE TO NO AVAIL. THIS ISSUE WITH THE CLIMATE CONTROL MODULE IS WELL DOCUMENTED ONLINE AND THERE HAS EVEN BEEN A RECALL FOR IT ISSUED BY HYUNDAI BUT FOR SOME REASON MY WIFE'S VEHICLE IS NOT INCLUDED IN THE RECALL. I HAVE UPLOADED PHOTOS OF THE DAMAGED CONNECTOR AND WIRING HARNESS AS WELL AS A PHOTO FROM ANOTHER HYUNDAI VELOSTER OWNER WHICH SHOWS THE RECALL FOR THE CLIMATE CONTROL MODULE. I AM THANKFUL TO GOD THAT THE VEHICLE DID NOT CATCH FIRE SINCE MY WIFE AND TWO YEAR OLD SON TRAVEL IN IT EVERY DAY. I JUST WANT HYUNDAI TO DO THE RIGHT THING AND COVER THE COSTS TO REPAIR THIS FACTORY DEFECT.

NHTSA complaint #11170939 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

DRIVING ON 60 FREEWAY WEST BOUND IN CHINO CA APPROXIMATELY 62 MPH AND SUNROOF JUST EXPLODED. SOUNDED LIKE A GUNSHOT. GLASS IMMEDIATELY FELL ON MY LAP AND PASSENGER SEAT AND REAR SEATS.

NHTSA complaint #11128240 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE SUN ROOF HAD SHATTERED. NAPLETON HYUNDAI (649 DUNN RD, HAZELWOOD, MO 63042, (314) 548-0956) WAS CALLED, BUT THE CONTACT HAD NOT RECEIVED A RESPONSE YET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

NHTSA complaint #11092706 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

MY SON'S 2013 HYUNDAI VELOSTER'S SUNROOF EXPLODED VIOLENTLY WHILE PARKED IN OUR HOUSE DRIVE WAY. THE INSURANCE COMPANY WAS CONTACTED, BUT BECAUSE OF OUR INSURANCE DEDUCTIBLE THE EXPENSE WILL NOT BE COVERED BY THEM. THE CAR WAS TAKEN TO THE HYUNDAI DEALER AND THEY WOULD NOT TAKE RESPONSIBILITY FOR THE DAMAGE, DESPITE THEY HAD DONE SOME RECALLS ON THIS ISSUE, BUT WERE NEVER NOTIFY OF THIS RECALL OR OF THE POSSIBILITIES THAT THIS COULD HAPPEN.. I FIND IT UNFAIR THAT WE HAVE TO PAY FOR A DAMAGE THAT HAS TO DO WITH MANUFACTURING OF SUCH SUNROOFS BY HYUNDAI. IT IS CLEAR TO US NOW THAT THIS IS A VERY TERRIBLE ,DANGEROUS AND COMMON ISSUE WITH THIS TYPE OF VEHICLES SUNROOFS BECAUSE OF ITS SIZE. I AM FILLING THIS COMPLAIN BECAUSE I WANT TO KNOW WHAT MEASURES HAS THE GOVERNMENT TAKEN TO MAKE SURE THAT THE AUTOMOBILE INDUSTRY, IN OUR CASE THE HYUNDAI , IS MANUFACTURING SAFE CARS. FROM MY READING RELATED TO THIS ISSUE I AM NOW AWARE THAT THE AUTO INDUSTRY AND GOVERNMENT SAFETY REGULATORS ARE WELL AWARE OF THE PRESENT SAFETY HAZARDS, THAT CAN VERY WELL END UP BEEN DEADLY. PLEASE ADVISE ME ON HOW I CAN APPROACH THIS ISSUE WITH HYUNDAI. TO CLARIFY THE VEHICLE WAS STATIONARY AND THE TEMPERATURE WAS APPROXIMATELY 70%, WE DO LIVE IN SOUTH, FLORIDA AND THE TEMPERATURES CAN GO VERY HIGH, SO I AM VERY AFRAID THAT THIS CAN HAPPEN AGAIN AND I DO FEAR FOR MY SON'S SAFETY. AS OF NOW WE ARE GOING TO HAVE TO PAY $720.00 FOR THIS REPAIR THAT WE HAVE NOTHING TO DO WITH IT. SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11084758 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE THE CONTACT WAS SEATED IN THE VEHICLE AND SLIDING BACK THE INSIDE LINER TO THE SUN ROOF, THE SUN ROOF GLASS EXPLODED. THE CONTACT STATED THAT THERE WAS GLASS THREE FEET FROM THE VEHICLE AS WELL AS INSIDE THE VEHICLE. THERE WERE NO INJURIES. THE CONTACT CALLED JIM CLICK HYUNDAI (6420 E 22ND ST, TUCSON, AZ 85710) AND WAS INFORMED THAT SINCE THE RECALL WAS FOR THE PREVIOUS YEAR, THERE WOULD BE AN OUT OF POCKET COST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

NHTSA complaint #11079201 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WITHOUT WARNING, THE CONTACT STATED THAT THE PANORAMIC SUN ROOF FRACTURED. THERE WERE NO INJURIES. THE DEALER (ETTLESON HYUNDAI, 5631 SOUTH LA GRANGE ROAD, COUNTRYSIDE, IL 60525, (708) 491-0200) INSPECTED THE VEHICLE AND SUGGESTED THAT THE CONTACT CHECK WITH THE INSURANCE COMPANY. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE12027 (VISIBILITY) AND NHTSA CAMPAIGN NUMBERS: 13V051000 (VISIBILITY) AND 12V568000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA complaint #11078882 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF EXPLODED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESUMED DRIVING WITH GLASS INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER IN AUSTIN, TX WHERE THE BROKEN GLASS WAS VACUUMED OUT. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO WHERE IT WAS PURCHASED. THE CONTACT TOOK THE VEHICLE TO WIESNER HYUNDAI LOCATED IN CONROE, TX WHO STATED THAT THE CONTACT WAS BEHIND ON HER WARRANTY AND THE VEHICLE COULD NOT BE SERVICED. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND WARRANTY FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AGREED WITH THE DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #11012669 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 45 MPH, THE SUN ROOF SUDDENLY EXPLODED AND GLASS FELL ONTO THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER (BILL MARSH HYUNDAI IN TRAVERSE MI), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.

NHTSA complaint #10994964 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

WHEN DRIVING AT HIGHWAY SPEED THE SUNROOF EXPLODED AND SENT GLASS FLYING INTO AND AROUND CAR. THERE WAS NOTHING NEARBY THAT COULD HAVE HIT AND DAMAGED THE SUNROOF SO VIOLENTLY, AND THE INCIDENT SEEMS TO BE CAUSED BY THE SAME MANUFACTURER DEFECT AS 2012 HYUNDAI MODELS COVERED IN THE RECALL. THE CAR IS A 2013 TURBO MODEL THOUGH, SO IT IS NOT COVERED BY THE RECALL. THIS COULD HAVE EASILY HAVE CAUSED AN ACCIDENT IF I WASN'T AWARE OF THE PROBLEM IN ADVANCE SO I COULD UNDERSTAND WHAT WAS HAPPENING AND REACT ACCORDINGLY. HYUNDAI WILL NOT ACKNOWLEDGE THE PROBLEM SINCE ITS OUTSIDE OF THE INITIAL WARRANTY DESPITE THE FACT THAT ITS CONSISTENT WITH THE OTHER SUNROOF RECALL. OTHER PROBLEMS INCLUDE HAVING TO HAVE A CLUTCH REPLACED AT 45000 DUE TO ANOTHER MANUFACTURER DEFECT (CAR WOULDNT ACCELERATE IN 1ST OR 2ND GEAR), AND NEEDING AN ENGINE REPLACED AT 60000 FOR AN UNKNOWN REASON. I BOUGHT THE CAR BRAND NEW (DROVE OFF THE LOT WITH 12 MILES ON ODOMETER) AND HAVE HAD ALL MAINTENANCE, INCLUDING OIL CHANGES, DONE BY THE HYUNDAI DEALERSHIP. SO FAR THE CAR IS GIVING ME MORE PROBLEMS THE LONGER I OWN IT.

NHTSA complaint #10903142 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING AT 15 MPH AND OPENING THE SUN ROOF, THE GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

NHTSA complaint #10855276 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

SUNROOF SHATTERED WHILE DRIVING AND FELL INTO THE DRIVER COMPARTMENT. THE 2012 MODEL YEAR OF THIS VEHICLE HAD A RECALL ISSUED FOR THIS PROBLEM, BUT NOT THE 2013 MODEL YEAR. THE ISSUE SEEMS TO HAVE CROSSED THE MODEL YEARS.

NHTSA complaint #10779080 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

WHILE TRAVELING ON A HIGHWAY AT 70 MPH THE SUNROOF VIOLENTLY EXPLODE AND THE COVER STARTED JUMPING UP AND DOWN DROPPING GLASS ALL OVER THE INTERIOR. IT SOUNDED LIKE A SHOTGUN GOING OFF INSIDE THE CAR. I REALLY STARTLED AND LUCKILY GOT THE CAR SLOWED DOWN AND OFF THE ROAD WITHOUT INCIDENT. GOT IT TO THE DEALERSHIP AND LIKE MOST I HAVE READ THEY SAID THEY HAVE NEVER HEARD OF THIS HAPPENING. WITH SUCH HIGH MILAGE OF COURSE THE WARRANTY IS OUT ON IT. SO I WILL BE STUCK OUT OF POCKET FOR FIXING IT

NHTSA complaint #10716772 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUNROOF SHATTERED WITHOUT WARNING CAUSING GLASS TO FALL INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V568000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 35,000....UPDATED 05-26-15 *BF UPDATED 6/30/2015

NHTSA complaint #10701172 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 45 MPH, THE PANORAMIC SUN ROOF GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

NHTSA complaint #10694039 — an unverified report by a vehicle owner.

VISIBILITY

DRIVING TO WORK AT 45MPH AND THE REAR HATCH WINDOW SHATTERED. NOTHING HIT IT, NO PREVIOUS CRACKS, ETC. BACK GLASS JUST SHATTERED, THE ONLY THING HOLDING THE GLASS FROM FALLING INTO THE BACK SEAT WAS MY TINTING.

NHTSA complaint #10670943 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

WHILE DRIVING WESTBOUND ON I-26 (NO OTHER PASSENGERS) TRAVELING AT AROUND 4:15 PM FROM WORK TO HOME, THERE WAS A LOUD CRACK OR POP SOUND AND MY PANORAMIC ROOF EXPLODED AND SHARDS AND CHUNKS OF GLASS FLEW INSIDE AND OUT OF THE VEHICLE.

NHTSA complaint #10649629 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

SUNROOF SHATTERED SPONTANEOUSLY. THERE WAS A RECALL FOR THE SUNROOFS ON THESE VELOSTERS. I FOLLOWED UP WITH HYUNDAI AND THEY SAID THAT MY PARTICULAR CAR WAS NOT SUBJECT TO THE RECALL, THOUGH IT IS THE SAME EXACT SUNROOF ON THE CARS THAT WERE EFFECTED.

NHTSA complaint #10625993 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

I WAS DRIVING TO WORK AT AROUND 7:10 IN THE MORNING TRAVELING AT 60MPH WHEN ALL OF THE SUDDEN THE PANORAMIC SUNROOF EXPLODED FOR NO APPARENT REASON. A SHOWER OF GLASS FELL ON ME AND ALL OVER MY CAR DAMAGING THE SEATS AND CUTTING MY RIGHT ARM AND FOREHEAD. I MANAGED TO GET TO WORK WITH A BLOODY ARM AND FRONT HEAD AND THANK GOD I HAD NO OTHER CARS CLOSE TO ME WHEN IT HAPPENED.

NHTSA complaint #10595344 — an unverified report by a vehicle owner.