Owners have filed 578 complaints
about the 2013 Hyundai Veloster with NHTSA between 2012 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 3 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Hyundai Veloster. 50 means typical for this
model; 100 means roughly double.
Severity — 55
10.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 41
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2013 compares with every other Hyundai Veloster
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Sun/Moon Roof Assembly
2047.6%
Body
1638.1%
SUN Visor
12.4%
Switches/Knobs/Buttons
12.4%
Driver Clockspring/Spiral Cassette
12.4%
Adaptive Cruise Control
12.4%
Warnings
12.4%
Software
12.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
153.9%
1,000 – 9,999 miles
307.9%
10,000 – 24,999 miles
246.3%
25,000 – 49,999 miles
5614.7%
50,000 – 74,999 miles
8522.4%
75,000 – 99,999 miles
9725.5%
100,000 – 149,999 miles
6416.8%
150,000+ miles
92.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2012peak 18Aug 2026
NHTSA investigations into the 2013 Hyundai Veloster
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...
Recalls on the 2013 Hyundai Veloster
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V651000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Risk: An engine compartment fire while parked or driving can increase the risk of injury.
23V132000
ELECTRICAL SYSTEM
Hyundai Motor America (Hyundai) is recalling certain 2012-2014 Veloster vehicles. High conductive liquid may leak into the Reverse Park Aid Sensor (RPAS), which can result in an electrical short circuit.
Risk: An electrical short circuit increases the risk of a fire.
19V204000
ELECTRICAL SYSTEM:SOFTWARE
Hyundai Motor America (Hyundai) is recalling certain 2013 Veloster vehicles that are equipped with 1.6 liter turbo engines. The engine management software may cause premature ignition (pre-ignition) of the air/fuel mixture in the engine. The resulting excessive cylinder pressure may damage the engine.
Risk: Engine damage can increase the risk of a fire or cause an engine stall, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024080353,849 units in Canada
Brakes
Issue: On certain vehicles, brake fluid could leak into the control module for the antilock brake system (ABS) and cause it to short circuit. Note: This recall replaces recall R0246 (Transport Canada recall number 2023-527). For the Sonata model, only the Sonata Hybrid model is affected by this recall. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuse for the ABS module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.
Recall 2023125404,543 units in Canada
Brakes
Issue: Hyundai is conducting a special service campaign that provides anti-corrosion treatment to certain underbody components. Over time, components under the vehicle, including brake lines could corrode. If this happens, a brake line could fail and leak. A brake fluid leak can result in reduced braking. Safety Risk: Reduced braking can cause an extended stopping distance and increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to inspect the underbody, including the brake lines. The dealer will apply an anti-corrosion treatment to certain parts, and replace the brake lines if necessary.
Recall 20231028,476 units in Canada
Electrical
Issue: On certain vehicles, the rear parking assist sensors (mounted in the rear bumper) could short circuit. Safety Risk: A short circuit could create a fire risk. Corrective Actions: Hyundai will notify owners by mail and instruct you to bring your vehicle to a dealership to replace the rear parking assist sensor fuse and any defective sensors. Hyundai recommends that if the instrument cluster does not work, the transmission shifter is stuck in park, or if you see melted plastic on the rear bumper, you should park the vehicle outside and contact a Hyundai dealer.
Recall 202167432,431 units in Canada
Engine
Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This only affects Santa Fe models equipped with a 2.4 L MPI engine, and Veloster models with a 1.6 L GDI engine. Safety Risk: A sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Hyundai advises you to immediately visit a Hyundai dealership to have your vehicle diagnosed.
Recall 20191523,061 units in Canada
Engine
Issue: On certain cars, a problem with the engine computer software could cause engine damage or an engine failure. An engine failure would cause a sudden loss of power with an inability to restart. Note: This problem only affects cars equipped with a 1.6 L turbocharged engine. Safety Risk: A sudden loss of engine power could increase the risk of a crash. In some cases, an engine failure may also result in a fire. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the engine management software.
Reports where the owner recorded a crash, a fire, an injury or a death.
Port Saint Lucie, FLFire
SERVICE BRAKES, HYDRAULIC
The contact's daughter owns a 2013 Hyundai Veloster. The contact stated that while the vehicle was parked, it caught on fire. The vehicle became engulfed in flames, and the authorities were called to the scene. The Fire Department extinguished the fire. The vehicle was later towed to an impound lot where it was deemed a total loss. No injuries were reported. A police report was filed. A nearby roadside electrical box was damaged due to the heat from the fire. Prior to the fire, the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 23V132000 (Electrical System). The contact was informed by the dealer that the vehicle did not have a parking sensor, and the recall repair would not apply to the vehicle. Upon investigation, the contact later discovered that the vehicle was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the owner was not made aware of the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11754371 — an unverified report by a vehicle owner.
Winston-Salem, NCFire
UNKNOWN OR OTHER
On or about May 1, 2025, I was operating my 2013 Hyundai Veloster when flames were observed emanating from under the hood. I immediately pulled into the median and, upon opening the hood, observed an active fire beneath the plastic engine cover. I contacted 911. Before the fire department arrived, a passerby extinguished the flames with a fire extinguisher. Firefighters from a nearby station arrived shortly thereafter and fully doused the engine compartment. The vehicle was subsequently towed to a Hyundai dealership. At that time, I was aware of an active recall related to potential brake line issues that could result in an engine compartment fire. After the vehicle remained at the dealership for an extended period, I was informed that Hyundai Motor America (“HMA”) would send an inspector. Approximately 30 days later, I was contacted by HMA’s corporate office and asked to provide documentation, including a copy of the title and insurance information. During this call, I was advised that while repair or replacement of the vehicle was unlikely, HMA would “make me whole.” Shortly thereafter, I received written correspondence from HMA stating that, following its review of the inspection results, documents, and other information, no product defect was identified as the cause of the incident. The letter concluded that HMA would not accept responsibility and denied my request for assistance or compensation.
NHTSA complaint #11684545 — an unverified report by a vehicle owner.
Winston-Salem, NCFire
ELECTRICAL SYSTEM
On or about May 1, 2025, I was operating my 2013 Hyundai Veloster when flames were observed emanating from under the hood. I immediately pulled into the median and, upon opening the hood, observed an active fire beneath the plastic engine cover. I contacted 911. Before the fire department arrived, a passerby extinguished the flames with a fire extinguisher. Firefighters from a nearby station arrived shortly thereafter and fully doused the engine compartment. The vehicle was subsequently towed to a Hyundai dealership. At that time, I was aware of an active recall related to potential brake line issues that could result in an engine compartment fire. After the vehicle remained at the dealership for an extended period, I was informed that Hyundai Motor America (“HMA”) would send an inspector. Approximately 30 days later, I was contacted by HMA’s corporate office and asked to provide documentation, including a copy of the title and insurance information. During this call, I was advised that while repair or replacement of the vehicle was unlikely, HMA would “make me whole.” Shortly thereafter, I received written correspondence from HMA stating that, following its review of the inspection results, documents, and other information, no product defect was identified as the cause of the incident. The letter concluded that HMA would not accept responsibility and denied my request for assistance or compensation.
NHTSA complaint #11684545 — an unverified report by a vehicle owner.
Winston-Salem, NCFire
ENGINE
On or about May 1, 2025, I was operating my 2013 Hyundai Veloster when flames were observed emanating from under the hood. I immediately pulled into the median and, upon opening the hood, observed an active fire beneath the plastic engine cover. I contacted 911. Before the fire department arrived, a passerby extinguished the flames with a fire extinguisher. Firefighters from a nearby station arrived shortly thereafter and fully doused the engine compartment. The vehicle was subsequently towed to a Hyundai dealership. At that time, I was aware of an active recall related to potential brake line issues that could result in an engine compartment fire. After the vehicle remained at the dealership for an extended period, I was informed that Hyundai Motor America (“HMA”) would send an inspector. Approximately 30 days later, I was contacted by HMA’s corporate office and asked to provide documentation, including a copy of the title and insurance information. During this call, I was advised that while repair or replacement of the vehicle was unlikely, HMA would “make me whole.” Shortly thereafter, I received written correspondence from HMA stating that, following its review of the inspection results, documents, and other information, no product defect was identified as the cause of the incident. The letter concluded that HMA would not accept responsibility and denied my request for assistance or compensation.
NHTSA complaint #11684545 — an unverified report by a vehicle owner.
Corpus Christi, TXFire
ELECTRICAL SYSTEM
Smoke, burning smell came from ac control unit. Ac wiring unit, knob completely burned/melted. Reported to Hyundai local and corporate office no resolution other then I just have to replace the unit. Please note this happened in 2022 (40,000 miles today vehicle had 58,000miles) and I paid in full for the replacement the 1st time.
NHTSA complaint #11681071 — an unverified report by a vehicle owner.
Humacao, PRFire
ELECTRICAL SYSTEM
Car started smoking on cabin while driving. Risk of hazard dueto bad A/C control switch. Wiring harness and plug melted too. Several Hyundai Veloster are suffering same issue. Started to think blower wiring is to small for load too. Pleaae see attached pictures. Time and miles provided is an approximate. Do not remember when exactly happened but was reported previously. In the pictures you are going to be able to see the faulty part P/N for your review.
NHTSA complaint #11657074 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Port Saint Lucie, FLFire
SERVICE BRAKES, HYDRAULIC
The contact's daughter owns a 2013 Hyundai Veloster. The contact stated that while the vehicle was parked, it caught on fire. The vehicle became engulfed in flames, and the authorities were called to the scene. The Fire Department extinguished the fire. The vehicle was later towed to an impound lot where it was deemed a total loss. No injuries were reported. A police report was filed. A nearby roadside electrical box was damaged due to the heat from the fire. Prior to the fire, the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 23V132000 (Electrical System). The contact was informed by the dealer that the vehicle did not have a parking sensor, and the recall repair would not apply to the vehicle. Upon investigation, the contact later discovered that the vehicle was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the owner was not made aware of the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11754371 — an unverified report by a vehicle owner.
Tucson, AZ
ELECTRICAL SYSTEM
Ac selector switch burnt up
NHTSA complaint #11745380 — an unverified report by a vehicle owner.
Lincoln, NE
ENGINE
The car goes into limp mode in the middle of driving on the interstate or usually at higher speeds and loses speed quickly. This has put me at high risk for accidents when traveling between cities and has left me stranded on dangerous parts of the interstate at times. I have taken it to my Hyundai dealer I bought the car from and they said there is a knock in the engine and the whole engine would need replaced and I cannot afford that ($12k) but the car only has 125k miles on it and I want to keep it for as long as possible because it’s my baby. I do not think it has been inspected by anyone but my dealer yet but I am willing to let anyone look at it in order to get it fixed without paying an arm and a leg. The car did have some issues prior to this issue that were recalled and fixed, but this happened out of nowhere and when it does happen the engine light flashes and it goes into limp mode. The light currently stays on because of the O2 Sensor though, but that is not a big issue. I have to use a OBD2 Scanner to clear the engine knock code every time it goes into limp mode in order to drive it properly and even then it will go back into limp mode eventually. My car started having issues probably a year or two ago. I also want to note I know a girl who used to have the exact same year, make and model of car as me and had the exact same issues of going into limp mode and such so it is not just a random issue of mine.
NHTSA complaint #11733080 — an unverified report by a vehicle owner.
Hampstead, NC
ENGINE
As my [XXX] son was driving, his car, out of nowhere, stopped working and the steering wheel became incredibly hard to turn. It put him and other vehicles around him at risk as he was doing 50mph and his car suddenly stalled. No warning. No dash lights. It was hard for him to pull over to safety. We replaced the battery and tried to restart the car, then the engine started smoking. We immediately called for a tow. Our local shop said his engine seized. We then towed it to Hyundai and they confirmed the same thing, "it definitely locked right up." The car has been well taken care of, no warning signs prior to engine failure, no warning lights, etc. His car is also under 100k miles. There is literally no reason for an engine failure. In 2019 there was a NHTSA Recall 19V204, Hyundai Recall #182 ECU Software update; this was supposed to fix the issue but here we are... the engine STILL BLEW. Hyundai is refusing to help. They won't do anything. There's known issues with Hyundai's 1.6 GDI turbo engine. They should be held responsible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11725147 — an unverified report by a vehicle owner.
Arcanum, OH
ELECTRICAL SYSTEM
I am writing regarding a serious safety issue with my 2013 Hyundai Veloster, purchased new. Over the life of the vehicle, I have replaced the manual AC/heat control head three times due to repeated failure. During the most recent installation, I left the trim panel off to monitor the wiring harness and found it becomes extremely hot while operating. A local repair technician examined it and immediately advised me not to use the heating system due to potential fire risk. Research specific to my vehicle shows documented issues including blower control overheating, burning smell/smoke, burned internal contacts, wiring harness heat damage, and repeat control failure. These match exactly what is occurring with my car. I previously spoke with my dealership’s parts department and was told there may be known concerns involving the wiring harness and blower resistor. I also contacted Hyundai Motor America Consumer Affairs but did not receive assistance. After inspection, the dealership informed me the wiring harness and resistor must be replaced at a cost of approximately $2,450. Given the repeated failures and overheating electrical components, I do not believe I should be responsible for this expense, especially considering the potential safety hazard. The vehicle has been carefully maintained, stored properly, and rarely driven in winter. I had planned to use it for travel after retirement but now feel unsafe operating it. I respectfully request a formal safety review and goodwill repair assistance, as this appears to be a defect rather than normal wear. I am also filing a complaint with the National Highway Traffic Safety Administration due to the documented fire risk. I appreciate your prompt attention to this matter. I am respectfully requesting: A formal safety review of this issue. Goodwill repair assistance or full coverage of the repair costs. Clarification as to whether this issue has been evaluated for recall consideration. [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
NHTSA complaint #11720871 — an unverified report by a vehicle owner.
Chula Vista, CA
ELECTRICAL SYSTEM
"CATASTROPHIC ENGINE FAILURE & INEFFECTIVE RECALL REMEDY (NHTSA 19V-204): While traveling at highway speeds, with my two children and boyfriend, the vehicle went completely black. Car loss complete power, going into a limp mode( 'Loss of Motive Power') The Check Engine Light began flashing before going solid. When I was able to pull to the shoulder, I tried to start the car and noticed the radio screen was black and stayed black(before this time, the screen would some times go blank or completely black and then turn back on). Car would start and shake really hard with noise coming from engine, and then car would die. Since then I have been going back and forth with Hyundai Motors and Hyundai dealer, telling them that this is not a warranty issue, but a safety issue and they both have ignored and didn't enology this at all. This happened October 4th, 2025 Recall of 182 was completed but it failed. The vehicle is at the Dalton Hyundai dealer in Nation City. Dealer confirmed zero compression in engine and want $5000 to tare engine to see if it would be under warranty but I keep telling them this is a safety issue that is still accruing and under the 573 Recall/19v-204 I tried to get help throw the BBB and got denied because of age and being the second owner and they told me to contact NHTSA I am a single mother of two young kids, I bought car on 01/26/25 and still owe money on car. Since 10/4/25 I have had to pay out of pocket for a car rental just get to work. My car is up for repo due to me not able to pay for a rental and my monthly car payment. I am lost and don't know what else I can do to get this matter seen. When buying this car the sale person said it is a good car, it will save money on gas, and it has been a nightmare.
NHTSA complaint #11720265 — an unverified report by a vehicle owner.
Chula Vista, CA
ENGINE
"CATASTROPHIC ENGINE FAILURE & INEFFECTIVE RECALL REMEDY (NHTSA 19V-204): While traveling at highway speeds, with my two children and boyfriend, the vehicle went completely black. Car loss complete power, going into a limp mode( 'Loss of Motive Power') The Check Engine Light began flashing before going solid. When I was able to pull to the shoulder, I tried to start the car and noticed the radio screen was black and stayed black(before this time, the screen would some times go blank or completely black and then turn back on). Car would start and shake really hard with noise coming from engine, and then car would die. Since then I have been going back and forth with Hyundai Motors and Hyundai dealer, telling them that this is not a warranty issue, but a safety issue and they both have ignored and didn't enology this at all. This happened October 4th, 2025 Recall of 182 was completed but it failed. The vehicle is at the Dalton Hyundai dealer in Nation City. Dealer confirmed zero compression in engine and want $5000 to tare engine to see if it would be under warranty but I keep telling them this is a safety issue that is still accruing and under the 573 Recall/19v-204 I tried to get help throw the BBB and got denied because of age and being the second owner and they told me to contact NHTSA I am a single mother of two young kids, I bought car on 01/26/25 and still owe money on car. Since 10/4/25 I have had to pay out of pocket for a car rental just get to work. My car is up for repo due to me not able to pay for a rental and my monthly car payment. I am lost and don't know what else I can do to get this matter seen. When buying this car the sale person said it is a good car, it will save money on gas, and it has been a nightmare.
NHTSA complaint #11720265 — an unverified report by a vehicle owner.
Chula Vista, CA
FUEL/PROPULSION SYSTEM
"CATASTROPHIC ENGINE FAILURE & INEFFECTIVE RECALL REMEDY (NHTSA 19V-204): While traveling at highway speeds, with my two children and boyfriend, the vehicle went completely black. Car loss complete power, going into a limp mode( 'Loss of Motive Power') The Check Engine Light began flashing before going solid. When I was able to pull to the shoulder, I tried to start the car and noticed the radio screen was black and stayed black(before this time, the screen would some times go blank or completely black and then turn back on). Car would start and shake really hard with noise coming from engine, and then car would die. Since then I have been going back and forth with Hyundai Motors and Hyundai dealer, telling them that this is not a warranty issue, but a safety issue and they both have ignored and didn't enology this at all. This happened October 4th, 2025 Recall of 182 was completed but it failed. The vehicle is at the Dalton Hyundai dealer in Nation City. Dealer confirmed zero compression in engine and want $5000 to tare engine to see if it would be under warranty but I keep telling them this is a safety issue that is still accruing and under the 573 Recall/19v-204 I tried to get help throw the BBB and got denied because of age and being the second owner and they told me to contact NHTSA I am a single mother of two young kids, I bought car on 01/26/25 and still owe money on car. Since 10/4/25 I have had to pay out of pocket for a car rental just get to work. My car is up for repo due to me not able to pay for a rental and my monthly car payment. I am lost and don't know what else I can do to get this matter seen. When buying this car the sale person said it is a good car, it will save money on gas, and it has been a nightmare.
NHTSA complaint #11720265 — an unverified report by a vehicle owner.
Sedalia, MO
ENGINE
2013 Hyundai Veloster 2013 turbo had 69000 miles when the engine stalled on the highway and promptly slowed to 40 mph. Midas stated engine blew due to a recall so I had it towed to the closest dealership in Oct 2022. They denied the repair and sent it to corporate for authorization and it was denied. Dealership attempted to charge 150 for checking the recall. They then told me to talk to Corporate hyundai. I have went back and forth with them trying to get an explanation for the denial to fix the recall. They wouldn't send the explanation. I refiled the claim again sending them recall laws as well. Recently I received a call from the dealership stating they had the car towed and destroyed. Help
NHTSA complaint #11719258 — an unverified report by a vehicle owner.
Arcanum, OH
ELECTRICAL SYSTEM
Electrical wiring harness and connector melting and blower transistor overheating with know Hyundai internal documentation, all causing a smoke smell and fire hazard. I'm on my 3rd manual Heater / HVAC Control Unit. Fire risk acknowledged by Hyundai dealership and customer affairs. Forced to pay diagnostics fees despite know safety issues, Cost for repairs out the door around 2,450 out the door. Car sitting at the Hyundai dealership waiting for me to repair or not. I cant be driving a fire hazard vehical.
NHTSA complaint #11714229 — an unverified report by a vehicle owner.
Sedalia, MO
ENGINE
Purchased car from Premier Auto in Kansas City, KS in January of 2023. The car had 70,000 miles on it. In July of 2023 I was driving on a 4 lane HWY with a speedlimit of 65. The car suddenly jerked to and slowed to 35 MPH. The car behind me nearly hit me. I had it towed to Midas to have it checked out. They informed me the engine had failed and it was because of a manufacturer recall. I then had it towed to a Hyundai dealership in October 2023. They stated to me that it was engine failure due to a recall but they would not fix it. They stated not under recall. The dealership then sent me a notice saying that I owed them 150 dollars and they would keep the car. I filed a claim with Hyundai corporate and they denied repairs stating not under warranty. I appealed that which was a denied response with the reason as not under warranty. I then filed a claim with BBB warranty department and their response was "we only assist with new car warranty issues. I then filed another claim with Hyundai corporate and the dealership and both denied it because of the warrant expiration. While that was happening I lost my spouse of 23 years. The car has been at the dealership for 2.5 years now and I continue to submit requests that are continuously denied.
NHTSA complaint #11708201 — an unverified report by a vehicle owner.
at 123,000 milesSchenectady, NY
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2013 Hyundai Veloster. The contact stated that the highest dial setting of the A/C unit had failed to operate as needed. Upon repairing the dial setting on his own, the contact discovered that the dial had burned out. The contact stated that after the repair, the failure recurred nearly a week later. The contact discovered that the dial had burned out again. The dealer was notified of the failure, and the contact was given an estimate for a diagnostic test. The contact stated that failure had caused the defrost system to function poorly, which reduced the road's visibility while driving. The vehicle was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 123,000.
NHTSA complaint #11707608 — an unverified report by a vehicle owner.
at 100,000 milesWentzville, MO
ENGINE
The contact owns a 2013 Hyundai Veloster. The contact stated that while driving at 70 MPH, the vehicle stopped and failed to accelerate. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The dealer informed the contact that there was no special warranty coverage on the vehicle for the repair. The manufacturer was not contacted. The failure mileage was approximately 100,000.
NHTSA complaint #11690624 — an unverified report by a vehicle owner.
Winston-Salem, NCFire
UNKNOWN OR OTHER
On or about May 1, 2025, I was operating my 2013 Hyundai Veloster when flames were observed emanating from under the hood. I immediately pulled into the median and, upon opening the hood, observed an active fire beneath the plastic engine cover. I contacted 911. Before the fire department arrived, a passerby extinguished the flames with a fire extinguisher. Firefighters from a nearby station arrived shortly thereafter and fully doused the engine compartment. The vehicle was subsequently towed to a Hyundai dealership. At that time, I was aware of an active recall related to potential brake line issues that could result in an engine compartment fire. After the vehicle remained at the dealership for an extended period, I was informed that Hyundai Motor America (“HMA”) would send an inspector. Approximately 30 days later, I was contacted by HMA’s corporate office and asked to provide documentation, including a copy of the title and insurance information. During this call, I was advised that while repair or replacement of the vehicle was unlikely, HMA would “make me whole.” Shortly thereafter, I received written correspondence from HMA stating that, following its review of the inspection results, documents, and other information, no product defect was identified as the cause of the incident. The letter concluded that HMA would not accept responsibility and denied my request for assistance or compensation.
NHTSA complaint #11684545 — an unverified report by a vehicle owner.
Winston-Salem, NCFire
ELECTRICAL SYSTEM
On or about May 1, 2025, I was operating my 2013 Hyundai Veloster when flames were observed emanating from under the hood. I immediately pulled into the median and, upon opening the hood, observed an active fire beneath the plastic engine cover. I contacted 911. Before the fire department arrived, a passerby extinguished the flames with a fire extinguisher. Firefighters from a nearby station arrived shortly thereafter and fully doused the engine compartment. The vehicle was subsequently towed to a Hyundai dealership. At that time, I was aware of an active recall related to potential brake line issues that could result in an engine compartment fire. After the vehicle remained at the dealership for an extended period, I was informed that Hyundai Motor America (“HMA”) would send an inspector. Approximately 30 days later, I was contacted by HMA’s corporate office and asked to provide documentation, including a copy of the title and insurance information. During this call, I was advised that while repair or replacement of the vehicle was unlikely, HMA would “make me whole.” Shortly thereafter, I received written correspondence from HMA stating that, following its review of the inspection results, documents, and other information, no product defect was identified as the cause of the incident. The letter concluded that HMA would not accept responsibility and denied my request for assistance or compensation.
NHTSA complaint #11684545 — an unverified report by a vehicle owner.
Winston-Salem, NCFire
ENGINE
On or about May 1, 2025, I was operating my 2013 Hyundai Veloster when flames were observed emanating from under the hood. I immediately pulled into the median and, upon opening the hood, observed an active fire beneath the plastic engine cover. I contacted 911. Before the fire department arrived, a passerby extinguished the flames with a fire extinguisher. Firefighters from a nearby station arrived shortly thereafter and fully doused the engine compartment. The vehicle was subsequently towed to a Hyundai dealership. At that time, I was aware of an active recall related to potential brake line issues that could result in an engine compartment fire. After the vehicle remained at the dealership for an extended period, I was informed that Hyundai Motor America (“HMA”) would send an inspector. Approximately 30 days later, I was contacted by HMA’s corporate office and asked to provide documentation, including a copy of the title and insurance information. During this call, I was advised that while repair or replacement of the vehicle was unlikely, HMA would “make me whole.” Shortly thereafter, I received written correspondence from HMA stating that, following its review of the inspection results, documents, and other information, no product defect was identified as the cause of the incident. The letter concluded that HMA would not accept responsibility and denied my request for assistance or compensation.
NHTSA complaint #11684545 — an unverified report by a vehicle owner.
Corpus Christi, TXFire
ELECTRICAL SYSTEM
Smoke, burning smell came from ac control unit. Ac wiring unit, knob completely burned/melted. Reported to Hyundai local and corporate office no resolution other then I just have to replace the unit. Please note this happened in 2022 (40,000 miles today vehicle had 58,000miles) and I paid in full for the replacement the 1st time.
NHTSA complaint #11681071 — an unverified report by a vehicle owner.
Miami, FL
ENGINE
While driving under normal conditions at approximately 65 mph, the engine emitted a sudden “bang” and severe knock. Over the following week, the vehicle stalled several times. Inspection revealed one piston crown was chipped, which then scored the cylinder wall and caused an oil leak. No other pistons or bearings showed wear. This failure pattern is consistent with low‐speed pre-ignition events documented in numerous online owner reports—many describing identical piston or rod breakage in 2013–2015 Veloster Turbos under Recall 19V204000, which addresses exactly this defect. The vehicle was partially disassembled for inspection, and Hyundai dealers have refused to perform the federally mandated Recall 19V204000 remedy. Instead, they deceptively insist on treating this as a warranty work request—despite me having told them more than five times (on multiple recorded calls), in two portal updates, and via certified letters, that this is a safety recall issue, not a warranty claim. Their refusal has forced me to incur several thousand dollars worth of expenses and spend dozens of hours pursuing a remedy. Hyundai representatives have repeatedly argued that this engine malfunction may stem from previous accident damage. However, the vehicle’s only collisions occurred in June 2014, when it sustained moderate to severe front-end damage at approximately 1,000 miles and was subsequently repaired at a certified dealer, and in 2019, when it incurred rear-end damage under 30,000 miles. The piston-crown failure I experienced in 2024—at 90,000–95,000 miles—cannot be attributed to either of those incidents. Its nature and timing are fully consistent with low-speed pre-ignition, the exact defect addressed by Recall 19V204000. An 11-page CARFAX report and full call‐recordings are available upon request.
NHTSA complaint #11674532 — an unverified report by a vehicle owner.
Manchester, NH
ENGINE
Vehicle Info: 2013 Hyundai Veloster VIN: [XXX] Odometer: 75,000 miles Problem Description: My check engine light began flashing and the vehicle entered limp mode. Diagnostic codes showed P1326 and U1103, which are linked to a known Theta II engine defect involving rod bearing failure. Hyundai issued a 15-year / 150,000-mile warranty extension and settled a class-action lawsuit to cover these failures. However, my request for coverage was denied due to “time in service” despite being well below the mileage limit (only 75k miles). This is a serious safety concern that may result in sudden engine failure. I am requesting that NHTSA investigate Hyundai's denial and handling of such cases INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11669133 — an unverified report by a vehicle owner.
Manchester, NH
ENGINE
My 2013 Hyundai Veloster (VIN: [XXX] ) has the known P1326 fault related to the Theta II engine defect. Despite a rod bearing test that passed, the engine now requires replacement, confirmed by the dealer, who quoted me $8,494. Hyundai refuses to assist, even though I am under the 150,000-mile extended warranty. This is a safety risk and fits the class-action defect criteria. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11669270 — an unverified report by a vehicle owner.
Heavener, OK
SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
NHTSA complaint #11665861 — an unverified report by a vehicle owner.
Harrisburg, PA
ELECTRICAL SYSTEM
The knob for the A/C can not handle the amperage when in the 4 position, it gets too hot, melts, and shuts off the system. It is available for inspection. Hyundai is acutely aware of this problem and recalled it in other years, the same as their junk engines, but once again the owners of the 2013 are left out in the dark. This is a fire hazard that the manufacturer is trying to sweep under the rug, there are service bulletins out on it for other years.
NHTSA complaint #11664794 — an unverified report by a vehicle owner.
at 73,000 milesGlenolden, PA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Veloster. The contact stated that after starting the vehicle, the braking system malfunctioned, and the brake pedal extended to the floorboard while being depressed. The contact stated that upon inspection, it was discovered that brake fluid was leaking from the vehicle. The vehicle was taken to the local dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC); which was linked to the failure. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 73,000.
NHTSA complaint #11663363 — an unverified report by a vehicle owner.
Heavener, OK
ELECTRICAL SYSTEM
See attached document for complaint.
NHTSA complaint #11659695 — an unverified report by a vehicle owner.
Brookfield, WI
ENGINE
I was driving my vehicle and it began severely misfiring and stalled on me. I took it to the dealer and found there was damage to cylinder number 2 engine balance. After research I found there are many claims and complaints due to this type of issue. The likely cause is preignition caused by what Hyundai calls bad software. I recently purchase the vehicle and they say it was updated in July of 2024 and will not repair my vehicle as they say because of its age and mileage. That being said I’m at 120k mileage and work in the auto industry…. They is nothing that could cause valve burn outside of the known ignition issue with these cars. I have no problem paying for repairs due to my cause issues or normal wear and tear but a melted valve is caused by the know issues on these cars. I am looking for help working with Hyundai to get this issue fixed.
NHTSA complaint #11657673 — an unverified report by a vehicle owner.