2013 Hyundai Veloster steering problems

STEERING

The contact owns a 2013 Hyundai Veloster. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal clicking sound emanating from the front of the vehicle, after which she became aware that there was excessive left and right play in the steering wheel. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 67,000.

NHTSA complaint #11620566 — an unverified report by a vehicle owner.

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On going issue since 2016 with the failure of the rubber coupling in the motor driven power steering (MDPS) assembly. Loose steering, knocking noise, worsening overtime. Known issue with the Hyundai Elantra and recall issued for the same part and issue on the Elantra. But not for the Veloster, service department acknowledged identical part usage in Veloster and MDPS assembly is failing in the Veloster with same safety issues. But since no recall have been issued full cost of replacement passed to consumer. $5 dollar rubber coupler, +$500 labor.

NHTSA complaint #11613338 — an unverified report by a vehicle owner.

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Unknown but it threw the abs light on and off and then the oil change light come on and it stared ticking after it shut off and then I turned it on and the ticking got worse and louder and steering was cliking so I parked it and it would not go over 20 mph or pull a hill so It’s been parked ever since

NHTSA complaint #11581834 — an unverified report by a vehicle owner.

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The steering coupler for the MDPS (Motor Driven Power Steering) was disentegrated mostly. There are 8 cutouts on the coupler. 4 catch the motor and 4 catch the steering box. Its original and made of soft rubber. The steering always seemed vague for a sports car. The new coupler Dorman 926-990 looks like a urethane, some type of firmer material. The car steers perfectly now. The danger is from the chance that the coupler wouldn't catch when turning the steering wheel which supplies input to the MPDS and the steering wheel would turn and the front wheels wouldn't or maybe only sort of follow the intended direction.

NHTSA complaint #11541178 — an unverified report by a vehicle owner.

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When I took my car to the Hyundai dealer for recalls in April 2023 after they completed the service my steering coupler broke and I was told it would cost me 292.00 to repair. I went this morning to get tires at flynn's and they gave me a technical service bulletin 14-st-002-1 re: the steering coupler and told me to call Hyundai because it should be replaced for free. I phoned Hyundai dealer and they stated this does not apply to my particular vin #. It is definitely broken and should be applied to this vehicle.

NHTSA complaint #11538089 — an unverified report by a vehicle owner.

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Steering wheel is clicking with the slightest movement. After diagnostic at Hyundai they stated its a known issue , yet no recall for this model has been put out yet. Only on other Hyundai's. The diagnostic result given was the coupling was going bad. If this effects your ability to steer your vehicle I feel like this should be a safety recall. I have located several complaints about this same issue. On the veloster forum there are multiple people experiencing this same issue.

NHTSA complaint #11535589 — an unverified report by a vehicle owner.

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Steering coupler went out at 23,000 miles. Not covered under warranty according to Hyundai leading to repairs in excess of $500. Many Hyundai’s have this problem and if it goes out completely the vehicle no longer has electric steering assist, the steering wheel makes a clunking sound, and the car drifts all over the road.

NHTSA complaint #11499595 — an unverified report by a vehicle owner.

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The contact owns a 2013 Hyundai Veloster. The contact stated that while attempting to make a left or right turn, he felt a clicking sensation in the steering wheel. No warning light was illuminated. The dealer and the manufacturer were notified of the failure and the contact was informed that the steering coupling needed to be replaced. The contact stated that an appointment was scheduled for the following month. The vehicle was not yet repaired. The failure mileage was approximately 53,000.

NHTSA complaint #11498369 — an unverified report by a vehicle owner.

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The contact owns a 2013 Hyundai Veloster. The contact stated while driving approximately at 65 MPH, the steering wheel was loose, and she was unable to have control of the steering. The vehicle was to a local independent mechanic. There was a steering wheel failure diagnosis. The mechanic stated there was a recall with a different model. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number 16V190000 (Steering). The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

NHTSA complaint #11479770 — an unverified report by a vehicle owner.

STEERING: STEERING WHEEL/HANDLE BAR

A LOT OF LOOSE MOTION AND CLICKING IN STERRING WHEEL MECHANIC SAID SAFETY HAZARD NEEDS FIXING I NOTICED A LOT OF COMPLAINTS FOR THIS INCIDENT BUT NOTHING DONE ABOUT IT PLEASE HELP NOW

NHTSA complaint #11473986 — an unverified report by a vehicle owner.

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A few months ago, my ABS and Traction Control lights began to come on and off randomly. Then, new lights would pop up, such as Check Engine and the Brake light. These lights would come on, and then go off very sporadically. In the last week, it had gotten much worse. My tire pressure light and EPS light had came on as well, totaling about 6 or 7 lights that are on and won't go off. Then, my steering wheel became increasingly hard to turn, I' m guessing because the EPS was off. Then, my speedometer completely stopped working, and my gas gauge was jumping up and down after I had filled it to a full tank. I pulled the code, and got code for a wheel speed sensor. I replaced the wheel speed sensor, and no lights went off. I then inspected the fuses, noticed that the ABS fuse was blown, and decided to replace it. I replaced it, and the ABS module (or pump) started to smoke badly. The car had a heavy electrical smoke smell and I didn't think it was safe to drive for a while. Hyundais have had recalls for ABS modules smoking before, but never for a 2013 Hyundai Veloster, and I believe that is something that should be investigated because I believe I could have been injured.

NHTSA complaint #11471113 — an unverified report by a vehicle owner.

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Steering wheel clunks while turning. Most likely the rubber steering wheel coupler. Found a bunch of other complaints for the same thing with this make and model.

NHTSA complaint #11459288 — an unverified report by a vehicle owner.

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My 2013 Hyundai Veloster Turbo steering recently developed a loose range with clunking at either end of the range. Appx mileage is 70K. Research indicates it could be caused by a rubber coupler in the steering column. Other Veloster owners stated online that this seems to be a common problem and should be investigated by NHTSA for a possible recall.

NHTSA complaint #11454916 — an unverified report by a vehicle owner.

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-Steering motor coupler -Interrupted my turning at highway speeds, posed danger against myself and every other driver on the road. -It has been confirmed as the problem, and is a well known problem in the Veloster community. A recall is needed to prevent car accidents. Please help us. -No, it was not inspected outside of repair. -No warning lights at all are triggered by this problem. Symptoms are steering wheel clunking, sticking, vibrating. As it gets worse, steering wheel can become stuck in place, making it very difficult to turn the wheel. https://youtu.be/-2ximJ3KM3Q Here is a link to someone opening up the motor to see the coupler torn to ribbons. It is the same piece as I replaced. The veloster forum has hundreds if not thousands of reports of this problem.

NHTSA complaint #11435624 — an unverified report by a vehicle owner.

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The MDPS Flexible Coupler failed and causes loose steering and clicking noise coming from the steering column.

NHTSA complaint #11426555 — an unverified report by a vehicle owner.

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I was experiencing loss of power steering/loose steering wheel in my Hyundai Veloster, which compromised my ability to control my car's steering direction and so could have resulted in an accident. There were no warning lights. I had my car inspected and the serviceman identified a worn steering coupler. I am aware that the Elantra and Sonata of like years have been issued a recall on the same part due to the poor material quality, but found my model did not yet have this same part recalled.

NHTSA complaint #11426367 — an unverified report by a vehicle owner.

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Steering column clicking because of worn steering wheel coupler. This could cause steering wheel to lock. Hyundai had agreed to cover the Elantra and sonata for up to 10 years but not other models. This is same problem for other models. They should fix as steering column could be harmed and accidents could occur.

NHTSA complaint #11424252 — an unverified report by a vehicle owner.

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FORWARD COLLISION WARNING DON'T WORK AT ALL, AND CLICKING SOUND COME FROM THE FRONT WHEN PRESS THE GAS PEDAL WHEN I PRESS THE BRAKE, WHEN I TURN LEFT OR RIGHT, THAT'S SOUND IS CONSTANTLY ALL TIME, I SEE A LOT OF POST AND SAME CAR WITH THIS PROBLEM AND HYUNDAI DON'T DO NOTHING ABOUT THIS, I SEND THE CAR TO REPLACE THE CV AXLES AND SAME PROBLEM SOUND.

NHTSA complaint #11408002 — an unverified report by a vehicle owner.

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THE STEERING WHEEL IS LOSE WITH LOUD CLICKING SOUND WHEN THE WHEEL IS TURNED. THE CRUISE CONTROL WHEN TURN ON WILL NOT TURN OFF. THE CLICKING LOSE STEERING HAPPENS WHEN STATIONARY OR DRIVING. CRUISE CONTROL STOCKS WHEN DRIVING. THIS STARTED 3 YEARS AGO. STOPPED USING CRUISE CONTROL. TOOK CAR TO HYUNDAI FOR BOTH. CLICKING/LOOSE STEERING IS A FAULTY PART THAT IS KNOW BY HYUNDAI AND HAS BEEN RECALLED ON SEVETAL OTHER HYUNDAI. BUT NO RECALL HAS BEEN DONE FOR THE VELOSTER

NHTSA complaint #11376923 — an unverified report by a vehicle owner.

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MOTOR DRIVEN POWER STREERING COUPLING REPLACEMENT AT 50 THOUSAND MILES, KNOWN PROBLEM WITH HYUNDAIS AND VELOSTER IS NOT COVERED. CLUNKING SOUND IN THE WHEEL AND LOOSE.

NHTSA complaint #11350102 — an unverified report by a vehicle owner.

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THE MDPS (MOTOR DRIVEN POWER STEERING) ASSEMBLY CONTAINS A FLEXIBLE RUBBER COUPLING WHICH MAY WEAR OVER TIME RESULTING IN A SLIGHT 'CLICKING' OR 'THUD' TYPE NOISE WHEN TURNING THE STEERING WHEEL. THIS TOGETHER WITH THE HUGE AMOUNT OF DEAD PLAY MAKES THE VEHICLE UNSAFE. THERE'S A RECALL/EXTENDED WARRANTY FROM HYUNDAI USA FOR THIS SAME EXACT ISSUE FOR OTHER MODELS WITH THE EXACT SAME ISSUE, BUT NOT FOR THIS ONE.

NHTSA complaint #11349733 — an unverified report by a vehicle owner.

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STEERING WHEEL VIBRATE IN MOTION AND CLICKING WHEN IS STATIONARY WHEN YOU TRY TO TURN THE WHEEL

NHTSA complaint #11342144 — an unverified report by a vehicle owner.

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THE RUBBER STEERING COUPLER THAT CONNECTS THE ELECTRIC STEERING MOTOR TO THE STEERING COLUMN HAS FAILED. WHEN TURNING THE STEERING WHEEL THE FRONT TIRES DO NOT INITIALLY START TO TURN UNTIL YOU HEAR A METALLIC CLUCK AND THEN THE TIRES START TO TURN. THIS OCCURS WHETHER THE CAR IS STOPPED OR MOVING. ALSO, BUMPY ROADS CAUSES ERRATIC SHAKING OF THE STEERING WHEEL. THAT DID NOT START TO OCCUR UNTIL THE RUBBER STEERING COUPLER FAILED. THIS PART FAILED WHEN THE CAR HAD ONLY 55,000 MILES ON IT. THE COST TO REPAIR IT WAS AROUND $250.

NHTSA complaint #11325603 — an unverified report by a vehicle owner.

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STEERING WHEEL CLICKS WHEN GOES SIDE TO SIDE. SHAKING IN STEERING WHEN SLOWING DOWN.

NHTSA complaint #11325343 — an unverified report by a vehicle owner.

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THE MOTOR DRIVEN POWER STEERING (MDPS) RUBBER COUPLER HAS FAILED WHICH IS A VERY COMMON ISSUE WITH THIS MANUFACTURE. THIS SPECIFIC ISSUE FOR THE VELOSTER WAS LEFT OUT OF THE LATEST SERVICE BULLETIN BUT OTHER MODELS WITH THE SAME ISSUE ARE INCLUDED.

NHTSA complaint #11316060 — an unverified report by a vehicle owner.

STEERING

THE STEERING COUPLER ON MY VEHICLE IS FAILING. THIS IS A KNOWN PROBLEM WITH HYUNDAI AND KIA VEHICLES AND THERE HAVE BEEN RECALLS FOR OTHER MODELS, WHY HAS THERE NOT BEEN FOR MY VELOSTER?

NHTSA complaint #11311667 — an unverified report by a vehicle owner.

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2013 HYUNDAI VELOSTER WITH 40,000 MILES. I AM THE ORIGINAL OWNER. I BOUGHT THE CAR IN APRIL 2013 AND JUST NOTICED THIS PROBLEM IN JANUARY 2020. THE STEERING WHEEL FEELS LIKE IT HAS A FLAT SPOT AND STICKS WHEN I TURN THE WHEEL TO THE LEFT OR RIGHT. THIS HAPPENS REGARDLESS OF BEING STATIONARY OR DRIVING. THE STICKING ONLY HAPPENS WHEN I INITIALLY TURN THE WHEEL. AND, WHEN I REVERSE THE WHEEL TO DRIVE STRAIGHT - IT HAS THAT MOMENTARY FLAT SPOT FEEL.

NHTSA complaint #11309807 — an unverified report by a vehicle owner.

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CONTINUAL PLAY AND CLUNKING NOISE IN STEERING WHEEL WHEN TURNING. COUPLER DAMAGED IN STEERING MOTOR.

NHTSA complaint #11302927 — an unverified report by a vehicle owner.

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1) STEERING WHEEL REMOTE CONTROLS FOR RADIO & PHONE HAVE BEEN INTERMITTENT SINCE ORIGINAL PURCHASE; 2) AIR CONDITIONING SYSTEM DOES NOT COMPLETELY RESTRICT OUTSIDE/ENGINE WARM AIR COMING INTO CABIN WHEN NOT USING A/C, FOR INSTANCE WHEN WINDOWS DOWN; 3) CLOCK DOES NOT WORK CONSISTENTLY (IT ONLY RECENTLY JUST STARTED WORKING ALL BY ITSELF.

NHTSA complaint #11270671 — an unverified report by a vehicle owner.

STEERING

THE PLASTIC STEERING COUPLER HAS BROKEN AND IS CAUSING A CLUNKING NOISE IN THE STEERING COLUMN. THIS IS THE SAME PART THAT WAS RECALLED ON THE SONATA AND ELANTRA BUT IT IS NOT COVERED UNDER WARRANTY BECAUSE IT IS A VELOSTER. THE VEHICLE HAD JUST 50,000 MILES AND THE PART HAS FAILED. THE DEALER KNEW EXACTLY WHAT THE PROBLEM WAS AND SAID THIS WAS A COMMON ISSUE

NHTSA complaint #11270695 — an unverified report by a vehicle owner.