Owners have filed 46 complaints
about the 2021 Hyundai Venue with NHTSA between 2020 and 2025.
The largest single group is the other & unspecified.
Across this model's run it ranks 3 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 54
Against the median year of the Hyundai Venue. 50 means typical for this
model; 100 means roughly double.
Severity — 11
2.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
571.4%
10,000 – 24,999 miles
114.3%
25,000 – 49,999 miles
114.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2020peak 6Nov 2025
NHTSA investigations into the 2021 Hyundai Venue
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ22003Opened 8 Aug 2022Closed 26 May 2023SEAT BELTS:FRONT
Seat Belt Pretensioners May Rupture
On August 8, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) based on 3 incidents alleging front seat belt pretensioners that may rupture during deployment, on model year (MY) 2020-2022 of various Hyundai and Kia Models, resulting in 3 injuries (note: one incident occurred outside the U.S. and its territories).Between October 2021 and March 2023, Hyundai and Kia have filed the following 11 safety recalls for pretensioner rupture: NHTSA Recall No. 21V-796, 22V-069, 22V-123, 22V-127, 22V-218, 22V-354, 22V-447, 22V-458, 22V-816, 23V-094, and 23V-210.Hyundai/Kia have...
Recalls on the 2021 Hyundai Venue
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
22V458000
SEAT BELTS:FRONT
Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
21V796000
SEAT BELTS:FRONT
Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra, Elantra HEV, Venue, Genesis GV80 and 2022 Genesis GV70 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Risk: An exploding seat belt pretensioner could project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2025636332,486 units in Canada
Other
Issue : Hyundai Auto Canada is conducting an extended warranty campaign for certain vehicles as water could enter the horn assembly and cause the horn's electrical contacts to corrode. As a result, the horn may not work properly or at all. Safety risk: A horn that doesn't work properly could prevent a driver from warning others of a danger and create an unsafe situation. Corrective Actions: To reduce the safety risk, Hyundai advises you to test the horn regularly. Hyundai will notify owners in writing and advise you to contact a dealership if your horn doesn't work properly. Hyundai will provide an extended warranty of 10 years/200 000 km to replace the horn for free if it fails.
Recall 2024552824,695 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the compliance label for all new vehicles.
Recall 202234227,379 units in Canada
Seats And Restraints
Issue: On certain vehicles, there may be a problem with the driver and front passenger seat belt pretensioners. As a result, the seat belt pretensioners could explode in a crash. If this happens, small pieces of metal could hit people in the vehicle. Note: This recall replaces recall R0200 (Transport Canada Recall No. 2021-627) for Venue models. Vehicles that were repaired under that recall also require this repair. Safety Risk: A seat belt pretensioner that explodes could create a risk of injury. Corrective Actions: Hyundai will notify owners by mail and instruct you to bring your vehicle to a dealership to install protective caps over the driver and front passenger's seat belt pretensioners.
Reports where the owner recorded a crash, a fire, an injury or a death.
Perkasie, PACrash
UNKNOWN OR OTHER
My daughter was driving the car and about to go around a turn when she says her steering locked up and she ran over a curb on the opposite side of the road, popping two tires. She was going slow enough at the time that there were no injuries, only damage to the car. We told the dealership about the incident and had it towed to the dealership. The dealership did not thoroughly address the problem. When I took the car from the dealership I tried to jiggle the keys as I was driving. I had this problem with a Chrysler years ago. If the key was bumped while driving the power would shut off and the power steering would fail. In this case the power to the car did shut off when I slightly turn the key towards me. I was in drive road going about 40 miles per hour at the time. I did not lose steering but I did lose all acceleration. The car acted like in had been parked. I put the car in neutral and restarted the car with the key and everything returned to normal operation. I repeated this process several more times that night with the same results. Total loss of power to the car and the engine turned off. I can only imagine what could happen to an inexperienced driver when they lose all acceleration at a high rate of speed due to a simple 1/4 inch or so twist of the key.
NHTSA complaint #11439004 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Vallejo, CA
SEAT BELTS
My vehicle is experiencing engine challenges. My check engine light has been on for more that half of this year. I took my car to get a diagnostic , and it was returned reported as normal however the check engine light re-appeared. My car make a noise and does not accelerate properly. My driver door is missing a handle, there was never a handle, the screws to show a handle was placed originally, and one of my seat belts is not attached properly causing my back seats which can go down engage in frequent friction in order to realize seats down. My car is well under 100,000, and it would be completely unfair for me to stay in this faulty contract.
NHTSA complaint #11698372 — an unverified report by a vehicle owner.
Vallejo, CA
UNKNOWN OR OTHER
My vehicle is experiencing engine challenges. My check engine light has been on for more that half of this year. I took my car to get a diagnostic , and it was returned reported as normal however the check engine light re-appeared. My car make a noise and does not accelerate properly. My driver door is missing a handle, there was never a handle, the screws to show a handle was placed originally, and one of my seat belts is not attached properly causing my back seats which can go down engage in frequent friction in order to realize seats down. My car is well under 100,000, and it would be completely unfair for me to stay in this faulty contract.
NHTSA complaint #11698372 — an unverified report by a vehicle owner.
Vallejo, CA
ENGINE
My vehicle is experiencing engine challenges. My check engine light has been on for more that half of this year. I took my car to get a diagnostic , and it was returned reported as normal however the check engine light re-appeared. My car make a noise and does not accelerate properly. My driver door is missing a handle, there was never a handle, the screws to show a handle was placed originally, and one of my seat belts is not attached properly causing my back seats which can go down engage in frequent friction in order to realize seats down. My car is well under 100,000, and it would be completely unfair for me to stay in this faulty contract.
NHTSA complaint #11698372 — an unverified report by a vehicle owner.
San Marcos, CA
SERVICE BRAKES
Last week I was driving my daughter’s Venue and the brakes became hard. Crunching noises. I suspected I had dropped my water bottle and perhaps it rolled under the brake pedal. It was hard to depress I heard the same crunching noises as I tried to use the brakes. Drove home 1.5 miles slowly and it continued to occur all the way. I had it towed to the dealer. Been there a week and they cannot replicate it. I mentioned I had an oil change 48 hours earlier. They said the oil had been over filled which they corrected. I contacted Jiffy Lube and they took exception to this. Idk what to do. I am nervous to drive it or return it to my daughter. Dealer wants me to pick it up. We are at an impasse.
NHTSA complaint #11672906 — an unverified report by a vehicle owner.
La Porte, TX
UNKNOWN OR OTHER
Horn doesn’t work majority of the time and the stereo works some day and I have already took this problem with the radio .
NHTSA complaint #11631743 — an unverified report by a vehicle owner.
La Porte, TX
ELECTRICAL SYSTEM
Horn doesn’t work majority of the time and the stereo works some day and I have already took this problem with the radio .
NHTSA complaint #11631743 — an unverified report by a vehicle owner.
Villas, NJ
VEHICLE SPEED CONTROL
Loss of drive power and rough idle. Intermittent no start due to voltage drop. Suspected shorted egr valve causing multiple parts on the same circut to go bad. Brought the car to dealer for the 6th time due to loss of power while driving and rough idle. Asked for a diagnostic of the egr valve due to matching symptoms to the egr recall of the 2024 venue which is the same part number installed in my vehicle. Was informed they can't get it covered under warranty without a code present even if it was faulty. Was sent on my way with a dangerously running car. The egr valve is actuating when not commanded and getting stuck in the opposite position as commanded throwing crankshaft position codes due to being on the same circut and has bèen happeneing since new. My children and my self have almost been in two separate crashes already and if the 2024 hyundai venue egr valve recall is not expanded to include the 2021 there will be fatalities from this issue. Please contact me asap
NHTSA complaint #11616030 — an unverified report by a vehicle owner.
Villas, NJ
ENGINE
Loss of drive power and rough idle. Intermittent no start due to voltage drop. Suspected shorted egr valve causing multiple parts on the same circut to go bad. Brought the car to dealer for the 6th time due to loss of power while driving and rough idle. Asked for a diagnostic of the egr valve due to matching symptoms to the egr recall of the 2024 venue which is the same part number installed in my vehicle. Was informed they can't get it covered under warranty without a code present even if it was faulty. Was sent on my way with a dangerously running car. The egr valve is actuating when not commanded and getting stuck in the opposite position as commanded throwing crankshaft position codes due to being on the same circut and has bèen happeneing since new. My children and my self have almost been in two separate crashes already and if the 2024 hyundai venue egr valve recall is not expanded to include the 2021 there will be fatalities from this issue. Please contact me asap
NHTSA complaint #11616030 — an unverified report by a vehicle owner.
Villas, NJ
FUEL/PROPULSION SYSTEM
Loss of drive power and rough idle. Intermittent no start due to voltage drop. Suspected shorted egr valve causing multiple parts on the same circut to go bad. Brought the car to dealer for the 6th time due to loss of power while driving and rough idle. Asked for a diagnostic of the egr valve due to matching symptoms to the egr recall of the 2024 venue which is the same part number installed in my vehicle. Was informed they can't get it covered under warranty without a code present even if it was faulty. Was sent on my way with a dangerously running car. The egr valve is actuating when not commanded and getting stuck in the opposite position as commanded throwing crankshaft position codes due to being on the same circut and has bèen happeneing since new. My children and my self have almost been in two separate crashes already and if the 2024 hyundai venue egr valve recall is not expanded to include the 2021 there will be fatalities from this issue. Please contact me asap
NHTSA complaint #11616030 — an unverified report by a vehicle owner.
Brownsboro, AL
POWER TRAIN
My 2021 Hyundai venue at or around 43,000 miles, certified pre owned, and bought January 2024 while at a gas station parking lot. Started my vehicle and put it in reverse to leave gas station began smoking, as I put it back in drive to get out of traffic was a loud noise and I immediately stopped turned off the car. Found two parts from my engine on the ground in the parking lot. Was towed to Bentley Hyundai dealership in Huntsville, Al. This happened on [XXX]. On or about 7/29/2024 Bentley Hyundai did a diagnostic and I was told I need an engine replacement, Hyundai approved the engine replacement, and they ordered parts. On or about 8/7/2024 I asked Hyundai for the repair order and on the paper they gave me said the harmonic balancer/crank shaft broke. I spoke to one of the mechanics at Hyundai as I needed to get some personal items out of my car and the gentleman I spoke with said he doesn’t know how this happened that a bolt broke but that bolt was not supposed to break like it did. Said “it was pretty cool to see” . My vehicle still currently sits at Bentley Hyundai until parts come in. My vehicle was purchased at Tameron Hyundai in Hoover, Al. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11607815 — an unverified report by a vehicle owner.
Brownsboro, AL
ENGINE
My 2021 Hyundai venue at or around 43,000 miles, certified pre owned, and bought January 2024 while at a gas station parking lot. Started my vehicle and put it in reverse to leave gas station began smoking, as I put it back in drive to get out of traffic was a loud noise and I immediately stopped turned off the car. Found two parts from my engine on the ground in the parking lot. Was towed to Bentley Hyundai dealership in Huntsville, Al. This happened on [XXX]. On or about 7/29/2024 Bentley Hyundai did a diagnostic and I was told I need an engine replacement, Hyundai approved the engine replacement, and they ordered parts. On or about 8/7/2024 I asked Hyundai for the repair order and on the paper they gave me said the harmonic balancer/crank shaft broke. I spoke to one of the mechanics at Hyundai as I needed to get some personal items out of my car and the gentleman I spoke with said he doesn’t know how this happened that a bolt broke but that bolt was not supposed to break like it did. Said “it was pretty cool to see” . My vehicle still currently sits at Bentley Hyundai until parts come in. My vehicle was purchased at Tameron Hyundai in Hoover, Al. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11607815 — an unverified report by a vehicle owner.
Biloxi, MS
UNKNOWN OR OTHER
MY 2021 venue had less than 24,000 miles when this problem occurred. i am the original owner and until recently, worked from home. i started having issues when i put the key in the ignition to start my vehicle. none of the dash lights or A/C control would come on. i had to re-try two to three times to get it to work. when i took my vehicle in for regular maintenance and informed my dealership of the issue they did a diagnostic and called me with the results. i was informed there was a problem with the tumbler in the ignition switch and that it would be covered under my warranty; however, the warranty did not cover the re-keying of my entire vehicle. i would have to continue to use my key fob to unlock my doors but would have an additional key to turn on my vehicle. now i have basically two keys to my car. i do not understand why the warranty would not cover the entire re-keying of my vehicle so that the key fob would work on everything. i am the original owner of the vehicle, which i leased in january 2021 (and subsequently purchased in april 2024 when the lease expired). i find this unacceptable.
NHTSA complaint #11607155 — an unverified report by a vehicle owner.
Villas, NJ
POWER TRAIN
Lost all acceleration and car started bucking while making a a left through oncoming traffic narrowly avoiding getting t boned on passenger side of vehicle with my child on that side of vehicle. No check engine light or codes during or after incident. Even though the car was now not idling correctly. had car towed to dealer for the fifth time and they reprogrammed the transmission for the third time. They called to tell me it was ready for pick up. I refused and asked that they diagnose the issue since it has become dangerous to drive the vehicle. They drove the car looking at live data and discovered the transmission was slipping. And replaced the transmission. Someone is going to get seriously injured in these vehicles if the vehicles computer is unable to warn the driver about a catastrophic power train failure. I have had this car towed five times due to issues which assumably were all due to the failing transmission but were non repeatable at the dealer putting me in danger every time I picked it up.
NHTSA complaint #11598743 — an unverified report by a vehicle owner.
Jamaica, NY
SEATS
My car honk is constantly. Not working since.i.puchase the vehicle my passenger seat belt.lighr is always ringing even when seat is empty. My lane assist while on cause wheel to shift while driving. My gas tank used to hold up.to 420 Gallo s for a fill up. Now only hold up to 350miles.for fillup.fill up. While Turing on highway vechile wants to crash into wall by itself.
NHTSA complaint #11587645 — an unverified report by a vehicle owner.
Jamaica, NY
SEAT BELTS
My car honk is constantly. Not working since.i.puchase the vehicle my passenger seat belt.lighr is always ringing even when seat is empty. My lane assist while on cause wheel to shift while driving. My gas tank used to hold up.to 420 Gallo s for a fill up. Now only hold up to 350miles.for fillup.fill up. While Turing on highway vechile wants to crash into wall by itself.
NHTSA complaint #11587645 — an unverified report by a vehicle owner.
Jamaica, NY
FUEL/PROPULSION SYSTEM
My car honk is constantly. Not working since.i.puchase the vehicle my passenger seat belt.lighr is always ringing even when seat is empty. My lane assist while on cause wheel to shift while driving. My gas tank used to hold up.to 420 Gallo s for a fill up. Now only hold up to 350miles.for fillup.fill up. While Turing on highway vechile wants to crash into wall by itself.
NHTSA complaint #11587645 — an unverified report by a vehicle owner.
San Luis Obispo, CA
UNKNOWN OR OTHER
This is a follow up to # 11560029, submitted 12/13/2023. On 12/14/2023, dealership updated the display software that I also previously updated on my own. Dealership unable to update navigation software because my car doesn't have navigation installed. Back up camera issue still persists with camera remaining on in neutral and drive as software update did nothing to correct the issue.
NHTSA complaint #11560797 — an unverified report by a vehicle owner.
San Luis Obispo, CA
ELECTRICAL SYSTEM
This is a follow up to # 11560029, submitted 12/13/2023. On 12/14/2023, dealership updated the display software that I also previously updated on my own. Dealership unable to update navigation software because my car doesn't have navigation installed. Back up camera issue still persists with camera remaining on in neutral and drive as software update did nothing to correct the issue.
NHTSA complaint #11560797 — an unverified report by a vehicle owner.
San Luis Obispo, CA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
This is a follow up to # 11560029, submitted 12/13/2023. On 12/14/2023, dealership updated the display software that I also previously updated on my own. Dealership unable to update navigation software because my car doesn't have navigation installed. Back up camera issue still persists with camera remaining on in neutral and drive as software update did nothing to correct the issue.
NHTSA complaint #11560797 — an unverified report by a vehicle owner.
San Luis Obispo, CA
UNKNOWN OR OTHER
The backup camera stays on even in neutral and drive mode. In reverse the guide lines are present, however they are not present when in drive or neutral but the camera remains on. This is a safety hazard because it is very distracting to drive forward with live video on the 8" screen. I believe this is also illegal in my state when my teen is driving the car as state law does not permit drivers age 16-18 to use any hands-free devices when driving. I'm sure this includes live video being displayed even if it is the backup camera. Dealership reproduced the problem. I also have video of backup camera on while driving forward. Dealership service writer told me it "might" be that the navigation system needs updating. I told him I already updated the navigation. He told me to try again and acknowledged that the "process isn't easy". He says this is not covered by Hyundai. Apparently customers are responsible to update navigation/display software, even though my car was purchased brand new at the dealership in May 2021, is less than 3 year old (still under warranty) and has less than 25,000 miles on. The estimate to update the navigation, even though they aren't certain this is the problem is over $585. In Nov. 2021 (3,140 miles) the car was not turning over & starting. The dealership couldn't reproduce the problem, but discovered the horn wasn't working. They stated on the paperwork that I said it was not working, but I didn't not know that was the case. The dealership "energized horn and dislodged coil in horn assembly" and now horn works and coincidentally the problem with the engine not starting went away. The steering also makes a noise on occasion when turning which I suspect is also an electrical issue. All these electrical-like problems pose a safety risk and I am starting to believe they are all connected. I also feel it poses an additional risk to leave software updates to the customers when it involves safety features like the backup camera and display.
NHTSA complaint #11560029 — an unverified report by a vehicle owner.
San Luis Obispo, CA
ELECTRICAL SYSTEM
The backup camera stays on even in neutral and drive mode. In reverse the guide lines are present, however they are not present when in drive or neutral but the camera remains on. This is a safety hazard because it is very distracting to drive forward with live video on the 8" screen. I believe this is also illegal in my state when my teen is driving the car as state law does not permit drivers age 16-18 to use any hands-free devices when driving. I'm sure this includes live video being displayed even if it is the backup camera. Dealership reproduced the problem. I also have video of backup camera on while driving forward. Dealership service writer told me it "might" be that the navigation system needs updating. I told him I already updated the navigation. He told me to try again and acknowledged that the "process isn't easy". He says this is not covered by Hyundai. Apparently customers are responsible to update navigation/display software, even though my car was purchased brand new at the dealership in May 2021, is less than 3 year old (still under warranty) and has less than 25,000 miles on. The estimate to update the navigation, even though they aren't certain this is the problem is over $585. In Nov. 2021 (3,140 miles) the car was not turning over & starting. The dealership couldn't reproduce the problem, but discovered the horn wasn't working. They stated on the paperwork that I said it was not working, but I didn't not know that was the case. The dealership "energized horn and dislodged coil in horn assembly" and now horn works and coincidentally the problem with the engine not starting went away. The steering also makes a noise on occasion when turning which I suspect is also an electrical issue. All these electrical-like problems pose a safety risk and I am starting to believe they are all connected. I also feel it poses an additional risk to leave software updates to the customers when it involves safety features like the backup camera and display.
NHTSA complaint #11560029 — an unverified report by a vehicle owner.
San Luis Obispo, CA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The backup camera stays on even in neutral and drive mode. In reverse the guide lines are present, however they are not present when in drive or neutral but the camera remains on. This is a safety hazard because it is very distracting to drive forward with live video on the 8" screen. I believe this is also illegal in my state when my teen is driving the car as state law does not permit drivers age 16-18 to use any hands-free devices when driving. I'm sure this includes live video being displayed even if it is the backup camera. Dealership reproduced the problem. I also have video of backup camera on while driving forward. Dealership service writer told me it "might" be that the navigation system needs updating. I told him I already updated the navigation. He told me to try again and acknowledged that the "process isn't easy". He says this is not covered by Hyundai. Apparently customers are responsible to update navigation/display software, even though my car was purchased brand new at the dealership in May 2021, is less than 3 year old (still under warranty) and has less than 25,000 miles on. The estimate to update the navigation, even though they aren't certain this is the problem is over $585. In Nov. 2021 (3,140 miles) the car was not turning over & starting. The dealership couldn't reproduce the problem, but discovered the horn wasn't working. They stated on the paperwork that I said it was not working, but I didn't not know that was the case. The dealership "energized horn and dislodged coil in horn assembly" and now horn works and coincidentally the problem with the engine not starting went away. The steering also makes a noise on occasion when turning which I suspect is also an electrical issue. All these electrical-like problems pose a safety risk and I am starting to believe they are all connected. I also feel it poses an additional risk to leave software updates to the customers when it involves safety features like the backup camera and display.
NHTSA complaint #11560029 — an unverified report by a vehicle owner.
at 7,000 milesPhelphs, NY
ELECTRICAL SYSTEM:HORN
The contact owns a 2021 Hyundai Venue. The contact stated that the horn had become inoperable. The contact also stated that the horn had been replaced on three previous occasions for the same failure. The local dealer and manufacturer were notified of the failure. The failure mileage was 7,000.
NHTSA complaint #11536540 — an unverified report by a vehicle owner.
at 32,000 milesLas Vegas, NV
STEERING
The contact owns a 2021 Hyundai Venue. The contact stated that while driving at an undisclosed speed, he made a left turn, and the steering wheel became firm and difficult to maneuver. The contact then stated that the electronic power steering warning light and the safety and steering features warning lights illuminated. The contact was able to navigate the vehicle off the road safely. The vehicle was then towed to the dealer where it was diagnosed that the ECU (Electronic Control Module) failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 32,000.
NHTSA complaint #11528474 — an unverified report by a vehicle owner.
Fuquay Varina, NC
ELECTRICAL SYSTEM:HORN
Horn will periodically quit working for days at a time. Will randomly start working again. Safety issue as horn is not always available to alert other drivers when needed.
NHTSA complaint #11519945 — an unverified report by a vehicle owner.