Owners have filed 54 complaints
about the 2008 Infiniti EX35 with NHTSA between 2010 and 2021.
The largest single group is the airbags.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 94
Against the median year of the Infiniti EX35. 50 means typical for this
model; 100 means roughly double.
Severity — 96
18.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 7
4% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
12.1%
25,000 – 49,999 miles
714.9%
50,000 – 74,999 miles
1225.5%
75,000 – 99,999 miles
1327.7%
100,000 – 149,999 miles
1123.4%
150,000+ miles
36.4%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2008 Infiniti EX35 w/SAB
—
—
—
13% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2010peak 4Apr 2021
NHTSA investigations into the 2008 Infiniti EX35
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE14034Opened 4 Nov 2014Closed 27 Feb 2015STEERING:COLUMN
Steering column separation
In a January 28, 2015 letter to NHTSA, Nissan identified a safety defect in the steering column assemblies used in certain model year (MY) 2008 and 2009 Infiniti EX35, Infiniti FX35/45 and Nissan GT-R vehicles equipped with power tilt/telescope steering columns supplied by Fuji Kiko Co., Ltd (NHTSA Recall No. 15V-054, Nissan R1501/R1502).The recall covers a total of 16,973 vehicles, including 15,647 MY 2008 Infiniti EX35 vehicles manufactured from June 29, 2007 (SOP) to April 25, 2008; 1,100 MY 2009 Infiniti FX35/45 vehicles manufactured from October 31, 2007 (SOP) to April 16, 2008; and 226 M...
Recalls on the 2008 Infiniti EX35
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15V054000
STEERING:COLUMN
Nissan North America, Inc. (Nissan) is recalling certain model year 2008 Infiniti EX35 vehicles equipped with the power tilt/telescope option included in the premium package, manufactured June 29, 2007, to April 25, 2008, 2009 Infiniti FX35 and FX45 vehicles manufactured October 31, 2007, to April 16, 2008, and 2009 Nissan GT-R vehicles manufactured March 14, 2007, to April 25, 2008. The steering column outer tube may not be round, resulting in extra stress being applied to the upper steering bearing. This stress may cause the bearing retainer to fracture, creating extra play in the steering wheel or a possible loss of steering.
Risk: Extra play in the steering wheel or a loss of steering may increase the risk of a crash.
09E050000
EQUIPMENT
CURT IS RECALLING CERTAIN CLASS 1 RECEIVER HITCHES, P/N 11500, MANUFACTURED BETWEEN MARCH 26, 2008 AND MARCH 12, 2009, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON MODEL YEAR 2008 THROUGH 2010 NISSAN INFINITI EX35 VEHICLES. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE BUMPER STRUCTURE OF THE VEHICLE MAY PULL AWAY FROM THE VEHICLE FRAME.
Risk: A VEHICLE CRASH CAN OCCUR SHOULD THE TOWED VEHICLE SEPARATE FROM THE TOWING VEHICLE WHILE IN OPERATION.
08V521000
AIR BAGS
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Risk: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
08V066000
AIR BAGS
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Risk: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20150601,702 units in Canada
Steering
On certain vehicles, the steering column upper bearing retainer may fail due to a manufacturing defect. if this occurs, the upper bearing may experience additional stress causing excessive play in the steering wheel. This could result in vehicle instability and increase the risk of injury and/or damage to property. Correction: Dealers will replace steering shaft on EX35/FX35/45 and replace steering column assembly on GT-R.
Recall 201038319,565 units in Canada
Lights And Instruments
On certain vehicles, the filament in the bulb of the Daytime Running Lamps (DRL) may burn out due to a shorter lifespan than expected. A loss of DRL illumination could render the vehicle less visible to other motorists and to pedestrians during daylight hours, possibly resulting in a crash causing property damage and/or personal injury. Correction: Dealers will replace the Daytime Running Lamp bulbs with a longer life type bulb.
Recall 200836312,880 units in Canada
Other
On certain vehicles, a varistor in the Occupant Classification System (OCS) control unit located in the passenger seat cushion may have been manufactured incorrectly. Under certain conditions, this could cause an interruption of signal between the OCS and the Airbag control unit (ACU). This could result in the passenger airbag being suppressed. The (red) supplemental airbag warning light would flash & the (amber) front passenger airbag status light would illuminate to alert the vehicle operator, however in case of a crash a suppressed airbag could result in personal injury or death. Correction: Dealers will test the signal between the OCS & ACU and if necessary will replace the seat cushion containing OCS hardware.
Recall 20080501,838 units in Canada
Airbag
If the vehicle battery becomes significantly discharged and the voltage in the electrical system drops (because, for example, the ignition is left in the "ON" position for a significant length of time without the engine running), the Airbag Control unit (ACU) is designed to suppress the passenger airbag and illuminate the passenger airbag status light. When the battery recharges and correct voltage is restored, the ACU is designed to reactivate the passenger airbag system. On certain vehicles, incorrect software programming may not allow the ACU to reactivate the airbag as intended. This can result in the passenger airbag being suppressed without lighting the warning indicator and the airbag status light. Failure of the airbag to inflate during a crash could increase the passenger seat occupant's risk of injury. Correction: Dealers will reprogram the ACU.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 115,000 milesMarshville, NCCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2008 INFINITI EX35. WHILE DRIVING AT APPROXIMATELY 15 MPH AND TURNING LEFT, ANOTHER VEHICLE FAILED TO STOP AT A RED TRAFFIC LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTAIN SUSTAINED AN INJURY, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 10/19/15
NHTSA complaint #10775398 — an unverified report by a vehicle owner.
at 108,000 milesMiami, FLCrash
UNKNOWN OR OTHER
WHILE DRIVING, THE CAR CUTS OFF, I HAVE TO PUT THE CAR IN PARK AND CUT IT BACK ON. I WAS HIT FROM THE BACK DUE TO THIS BECAUSE I WAS IN THE MIDDLE OF A INTERSECTION WHEN THE CAR CUT OFF WITH MY 11 YEAR OLD SON IN THE CAR. LUCKILY WE ARE OKAY AND THE DAMAGE WAS NOT BAD BECAUSE THE OTHER DRIVER WAS NOT GOING FAST BUT WHAT IF THEY WERE MY SON AND I COULD HAVE LOST OUR LIVES DUE TO THIS, AND THIS HAS HAPPENED ON MORE THEN ONE OCCASION. THE DEALERSHIP DON'T KNOW WHATS GOING ON! I AM HIGHLY FRUSTRATED WITH THIS ISSUE I JUST PURCHASED THIS VEHICLE ON APRIL 30TH 2015.
NHTSA complaint #10758729 — an unverified report by a vehicle owner.
at 88,000 milesArvada, CO1 injured
AIR BAGS
HAD JUST PAID FOR PARKING GARAGE AT BOOTH- GATE OPENED AND AS I BEGAN TO MOVE FORWARD HIT CURB WITH FRONT DRIVERS SIDE WHEEL- AIRBAG DEPLOYED AND HIT ME WITH STUNNING FORCE (LACERATIONS ON FOREHEAD- HAND AND FOREHEAD BLEEDING - BLACK AND BLUE EYES LATER). THE OVERALL LENGTH OF CURB STARTING FROM GATE WAS ONLY 4 FEET( I WENT BACK AND MEASURED LATER) AT THE END OF CURB WAS A 2 FT HIGH CONCRETE BLOCK. THERE WAS ZERO DAMAGE TO MY BUMPER AND OBVIOUSLY HAD NOT ACCELERATED SINCE I HAD LESS THAN 4 FT TO DO SO AND WAS PULLING OUT FROM A STOPPED POSITION. CALLED INFINITI WHERE I GOT MY CAR- SAID THEY HAD NEVER HEARD OF SUCH A THING- NEVER GOT ANY ANSWERS AND THE AIRBAG RECALL DOESN'T APPLY TO MY VIN ACCORDING TO MY RESEARCH. FILED A CLAIM WITH MY INSURANCE AS AIRBAG REPLACEMENT VERY EXPENSIVE AND IT FRIED MY ELECTRICAL.
NHTSA complaint #10705953 — an unverified report by a vehicle owner.
at 62,000 milesPearland, TXCrash
FUEL/PROPULSION SYSTEM
WHILE DRIVING IN A PARKING GARAGE LOOKING FOR A PARKING SPACE, MY CAR JUST STOPPED. I WAS HIT IN THE REAR AND THERE WAS NO REASON FOR MY CAR TO STOP. IT JUST STOPS WHILE I'M DRIVING. I CALLED INFINITI AND THEY SAID ONCE THEY REPLACE THE FUEL PUMP IN A PREVIOUS RECALL THEY ARE NOT REQUIRED TO REPLACE ANOTHER ONE. EVEN IF THEY ARE AT FAULT IT'S MY BURDEN TO FIX THE ISSUE.
NHTSA complaint #10681293 — an unverified report by a vehicle owner.
at 45,000 milesManassas, VAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR 5 HOURS WHEN IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND ADVISED THE CONTACT THAT THE FIRE INITIATED FROM THE REAR DRIVER'S SIDE TIRE AREA. A POLICE/FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 02/10/15*LJ UPDATED 9/18/2017
NHTSA complaint #10672939 — an unverified report by a vehicle owner.
at 44,000 milesManassas, VAFire
SEATS
TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE DRIVER REAR SEAT CAUGHT FIRE WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE CONTACT ALSO STATED THAT THE DRIVER REAR TIRE EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE MANUFACTURER INVESTIGATED AND CONCLUDED THAT THE FIRE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE CONTACT'S INSURANCE COMPANY BELIEVES THAT THE FIRE INITIATED AT A DEFECTIVE WIRING HARNESS LOCATED IN THE MOTOR AREA. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.
NHTSA complaint #10498111 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 80,000 milesSarasota, FL
STRUCTURE:INTERIOR PANELS:DASHBOARD
TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND WAS CAUSING A GLARE THAT WAS IMPAIRING HIS VISION WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO INFINITI OF SARASOTA 4950 CLARK RD, SARASOTA, FL 34233, (941) 924-1211) AND INQUIRED IF THE VEHICLE WAS UNDER RECALL. HE WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #11413045 — an unverified report by a vehicle owner.
at 98,000 milesStone Mountain, GA
POWER TRAIN
WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CONTACTED THE DEALERSHIP AND I'M WAITING ON A RESPONSE.
NHTSA complaint #11385297 — an unverified report by a vehicle owner.
at 98,000 milesStone Mountain, GA
SUSPENSION
WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CONTACTED THE DEALERSHIP AND I'M WAITING ON A RESPONSE.
NHTSA complaint #11385297 — an unverified report by a vehicle owner.
at 98,000 milesStone Mountain, GA
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CONTACTED THE DEALERSHIP AND I'M WAITING ON A RESPONSE.
NHTSA complaint #11385297 — an unverified report by a vehicle owner.
at 119,000 milesViroqua, WI
ENGINE
VEHICLE STALLS WHILE DRIVING SOMETIMES AT 3/4 FULL AND SOMETIMES AT 1/2 TANK FULL OF GAS AND SOMETIMES IN BETWEEN THE TWO MAKING IT UNPREDICTABLE AND UNSAFE.
NHTSA complaint #11265289 — an unverified report by a vehicle owner.
at 119,000 milesViroqua, WI
FUEL/PROPULSION SYSTEM
VEHICLE STALLS WHILE DRIVING SOMETIMES AT 3/4 FULL AND SOMETIMES AT 1/2 TANK FULL OF GAS AND SOMETIMES IN BETWEEN THE TWO MAKING IT UNPREDICTABLE AND UNSAFE.
NHTSA complaint #11265289 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
TAKATA RECALL
NHTSA complaint #11256238 — an unverified report by a vehicle owner.
at 35,000 milesCumming, GA
AIR BAGS
THE PASSENGER AIRBAG LIGHT STAYS ON CONSTANTLY. WE HAD THE DEALERSHIP DO A DIAGNOSTIC ON IT AND CAME BACK THAT THE OCCUPANT CONTROL SENSOR UNIT IN THE PASSENGER SEAT IS BAD AND THEY WANT 6400.00 TO FIX IT!! IRONICALLY, OTHER 2007-2008 INFINITY EX35 MODELS WERE RECALLED FOR THE SAME ISSUE, EXCEPT MINE DUE TO MY VIN! WHY WERE 200,00+ OTHER CARS FROM SAME YEAR AND MODEL RECALLED BUT NOT MINE? EVEN IF NEW PART WAS USED, IT STILL HAS THE SAME ERROR AND SHOULD BE RECALLED. THIS IS A SAFETY ISSUE AND TOTALLY UNRESPONSIBLE OF THESE AUTO MANUFACTURERS TO NOT TAKE RESPONSIBILITY OF THIS!
NHTSA complaint #11255298 — an unverified report by a vehicle owner.
at 68,000 milesSAN Francisco, CA
STEERING
TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL ELECTRONIC TILT MALFUNCTIONED AND THE DRIVER WAS UNABLE TO PROPERLY RE-POSITION THE STEERING WHEEL. IN ADDITION, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, THE STEERING WHEEL EXHIBITED EXCESSIVE PLAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TILT MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 68,000.
NHTSA complaint #11185867 — an unverified report by a vehicle owner.
at 100,000 milesGilbert, AZ
ENGINE
THE ENGINE REPEATEDLY STALLS DRIVING AT LOW SPEEDS OR WHILE BRAKING. THIS HAS HAPPENED DOZENS OF TIMES, INCLUDING WHILE DRIVING THROUGH PARKING LOTS, BRAKING DURING RUSH HOUR TRAFFIC ON CITY STREETS AND FREEWAY OFF RAMPS AS WELL AS BRAKING ON A LEFT TURN THROUGH A TRAFFIC LIGHT ON A HIGHWAY, ALMOST CAUSING ME TO GET REAR ENDED MULTIPLE TIMES. THIS PROBLEM IS IDENTICAL TO PROBLEMS THAT PRECIPITATED A RECALL OF OTHER INIFINITI MODELS, SAME MODEL YEAR, HOWEVER THE EX35 WAS NOT INCLUDED IN THE RECALL. CAR HAS BEEN TAKEN TO THE DEALER WHO CANNOT IDENTIFY THE PROBLEM.
NHTSA complaint #11164798 — an unverified report by a vehicle owner.
at 77,000 milesKeene, NH
SUSPENSION
FRONT CROSS MEMBER ROTTED OUT IN 77000 MILES. POSSIBLE SAFETY CONCERN BECAUSE THE FRONT A-ARM BOLTS TO THIS MEMBER. CALLED INFINITI DEALER AND THEY SAID THERE IS NO RECALL.
NHTSA complaint #11150060 — an unverified report by a vehicle owner.
Tampa, FL
STEERING
TOOK THE CAR TO DEALER FOR FIXING THE BELOW RECALL NOTICE. MANUFACTURER RECALL NUMBERR1501 NHTSA RECALL NUMBER15V-054 HOWEVER, THE DEALERSHIP IS SAYING SOMETHING ELSE IN THE STEERING NEED TO BE FIXED BEFORE APPLYING THE FIX AND REFUSING TO DO THE RECALL. I BELIEVE THE PART WAS DAMAGED, BECAUSE OF THE FAULTY STEERING COLUMN COMPONENT.
NHTSA complaint #11141965 — an unverified report by a vehicle owner.
Saginaw, MI
STEERING
TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL BECAME DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO RE-ATTACH THE STEERING WHEEL TO THE STEERING COLUMN TEMPORARILY AND DROVE THE VEHICLE TO THE DEALER. NALLEY INFINITI OF MARIETTA, GEORGIA (2020 COBB PARKWAY SE, 30060) STATED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO THE CONTACT'S FAILURE TO RESPOND TO THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE SHOULD HAVE BEEN REPAIRED PER THE RECALL AND CONFIRMED THE DEALER'S STATEMENT. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11030398 — an unverified report by a vehicle owner.
at 150,000 milesHendersonville, TN
STEERING
UNDER RECALL NUMBER 15V054000, MY INITIAL STEERING COLUMN RECALL WAS REPAIRED ON 04/06/2015. THE REPAIRED FAILED ON 05/08/2017. I EXPERIENCED EXCESSIVE PLAY IN MY STEERING WHEEL AS A RESULT OF A BROKEN STEERING COLUMN WHILE DRIVING ON THE HIGHWAY.
NHTSA complaint #10993827 — an unverified report by a vehicle owner.
at 106,230 milesCarriere, MS
ENGINE
AUTO STALLS AT LOW SPEED MOTION EITHER WHILE SLOWING DOWN OR STARTING TO MOVE. STALLS OUT IN TRAFFIC AND ALMOST CAUSED SEVERAL WRECKS ON A CITY STREET WHEN STALLED TRYING TO GET THROUGH TRAFFIC.
NHTSA complaint #10939686 — an unverified report by a vehicle owner.
at 99,000 milesCincinnati, OH
POWER TRAIN
WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES.
NHTSA complaint #10936768 — an unverified report by a vehicle owner.
at 99,000 milesCincinnati, OH
ELECTRICAL SYSTEM
WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES.
NHTSA complaint #10936768 — an unverified report by a vehicle owner.
at 99,000 milesCincinnati, OH
ENGINE
WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES.
NHTSA complaint #10936768 — an unverified report by a vehicle owner.
at 167,214 milesChicago, IL
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE THE VEHICLE WAS PARKED, AFTER BEING DRIVEN APPROXIMATELY 45 MINUTES EARLIER THE CONTACT NOTICED A BURNING ODOR IN THE CABIN. A CLOUD OF SMOKE ALSO APPEARED. THE CONTACT TOOK THE VEHICLE TO TWO MECHANICS AND THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT DUE TO NO RECALL AND WARRANTY EXPIRATION, THEY WERE UNABLE TO PROVIDE A REPAIR. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 167,214. UPDATED 04/19/17 *LJ UPDATED 7/6/18*JB
NHTSA complaint #10926459 — an unverified report by a vehicle owner.
at 167,214 milesChicago, IL
ENGINE
TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE THE VEHICLE WAS PARKED, AFTER BEING DRIVEN APPROXIMATELY 45 MINUTES EARLIER THE CONTACT NOTICED A BURNING ODOR IN THE CABIN. A CLOUD OF SMOKE ALSO APPEARED. THE CONTACT TOOK THE VEHICLE TO TWO MECHANICS AND THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT DUE TO NO RECALL AND WARRANTY EXPIRATION, THEY WERE UNABLE TO PROVIDE A REPAIR. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 167,214. UPDATED 04/19/17 *LJ UPDATED 7/6/18*JB
NHTSA complaint #10926459 — an unverified report by a vehicle owner.
Dublin, OH
AIR BAGS
THE OCCUPANT CLASSIFICATION SENSOR DOES NOT ALWAYS FUNCTION PROPERLY. EVEN WITH AN ADULT PASSENGER IN THE FRONT PASSENGER SEAT, USING THE SEAT BELT, THE PASSENGER AIR BAG STATUS LIGHT OCCASIONALLY IS ILLUMINATED (INDICATING AIR BAG IS OFF). THIS APPEARS TO OCCUR RANDOMLY. I CANNOT FIND A PATTERN ON WHAT CAUSES THIS TO HAPPEN. WE FIRST NOTICED IT MORE THAN 2 YEARS AGO, BUT DIDN'T THINK MUCH OF IT UNTIL NOW, WITH ANOTHER RECALL ON OUR QX60.
NHTSA complaint #10892224 — an unverified report by a vehicle owner.
at 115,000 milesCentreville, VA
UNKNOWN OR OTHER
VARIOUS CRACKS HAVE FORMED IN THE LEATHER DASHBOARD. ONE NEAR THE ODOMETER READINGS EXTENDING TOWARDS THE DRIVER SIDE WINDOW. A SECOND TO THE LEFT OF THE CENTER DASH EXTENDING FROM TOP TO BOTTOM. CONTACT INFINITI CONSUMER AFFAIRS BECAUSE THEY REPLACED FX35 DASHBOARDS WITH THE SAME ISSUE. THEY SAID THEY WOULD NOT REPLACE MY VEHICLE DASH. I FIRST NOTICED THE CRACKS ON JUNE 26, 2016. CALLED INFINITI ON JULY 1, 2016.
NHTSA complaint #10882090 — an unverified report by a vehicle owner.
Jackson, MO
STEERING
TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING) HOWEVER THE LOCAL NISSAN DEALER REFUSED TO PERFORM THE REPAIR DUE TO NOT BEING COMPENSATED TO PERFORM THE REPAIR. THE CONTACT ALSO STATED THAT THE NEAREST INFINITI DEALER WAS 118 MILES AWAY AND IT WAS INFORMED THAT THE TOWING SERVICE WOULD BE OUT OF THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.KH
NHTSA complaint #10852454 — an unverified report by a vehicle owner.
at 50,000 milesBoca Raton, FL
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE TOP OF THE DASHBOARD BECAME STICKY WHICH CAUSED A GLARE TO THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10845965 — an unverified report by a vehicle owner.
at 90,000 milesHouston, TX
AIR BAGS
AIRBAG SENSOR IN PASSENGER SIDE SEAT IS NOT WORKING , OTHER 2008 EX35 RECALLED FOR THIS, BUT NOT MINE!!!??? DEALER WANTS 4600 DOLLARS TO REPAIR IT!!
NHTSA complaint #10780074 — an unverified report by a vehicle owner.
