2009 Infiniti G37 airbag problems

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

The contact owns a 2009 Infiniti G37. The contact stated that the air bag warning light was flashing, with the message "Passenger Air Bag Off 2” displayed on the instrument panel. The vehicle was taken to the dealer to be diagnosed; however, there was no electrical failure found with the POD sensors. The dealer stated that the air bag needed to be replaced. The contact researched and found information on the failure of the air bags. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

NHTSA complaint #11722225 — an unverified report by a vehicle owner.

AIR BAGS

Light blinks for (no airbag on passenger side) working. Light also blinks on dashboard showing no airbags. My car has just over 76,000 miles with meticulous maintenance and no crashes, accidents or even bumps. There are countless complaints, inquiries and threads on the internet regarding the above mentioned problem. I don't know if anyone has taken the time to make an official inquiry but it requires your scrutiny. The fix is a new seat and or an old one that the components still work. There are countless people drivng this vehicle without airbags. We need a fix that won't cost $10,000 (estimate from dealership). Also, where can one find a seat??? Inifinity needs to provide a fix that allows the airbags to function properly without the consumer having to find a new/used seat (and none are available nationwide). The modules are a mere $200 but integrating them into a seat is impossible, so the "fix" is a new seat. This problem exists as the cars age. I project that all inifinities with this style seat have, or are going to have, the same problem as they age. If not, what remedy did Infinity offer in its newer models, leaving the rest of us driving death traps, with no means or opportunity for safely find a "fix". Attached is a copy of the scan from an auto body delearship regarding the lights.

NHTSA complaint #11611754 — an unverified report by a vehicle owner.

AIR BAGS

Front passenger air bag occupancy sensor failure. Sensor is located on front passages seat and activates or deactivates passenger air bags based on occupancy and or weight. The vehicle has less than 90,000 miles. Passenger airbag/seat belt warning lamp on. Passenger airbag off indicator light remain on even when passenger seated. Repair cost estimated over $5,000. Vehicle will not pass inspection.

NHTSA complaint #11576327 — an unverified report by a vehicle owner.

AIR BAGS

I am the original owner of this 2009 G37 sedan with only 12K miles. This car has never been in an accident. It is perfectly maintained and sits in a garage 99% of the time. Last week the airbag light flashed on. The dealer said the error code was B1018 (Occupant Classification Sensor malfunction). The cost of the passenger seat cushion alone is $7,500. This problem was also found on the 2007 & 2008 G37 models and part of a NHTSA recall (#08V521000). I found this problem all over the internet and this NHTSA site for this model year G37. PLEASE INVESTIGATE THIS PROBLEM. Why isn't this part of the 2007/2008 recall when the sensor is bad in both instances?

NHTSA complaint #11562407 — an unverified report by a vehicle owner.

AIR BAGS

The passenger airbag does not work. The light on the dashboard indicated it needed service. When I took it into the dealer, they said it was $7,000 to fix. (More than the car is worth for resale.) After some research, I’ve come across complaints about this on multiple sites & comment boards. This is a serious safety issue. I can no longer have passengers in my car (such as my children). Something has to be done.

NHTSA complaint #11557418 — an unverified report by a vehicle owner.

AIR BAGS

At only 35,500 miles on my 2009 G37 the Passenger Safety Air Bag sensor light continues to blink. Forums are filled with same 2009 passenger safety air bag sensor problems. Infiniti will not cover. Suggested repair is $6,050.00

NHTSA complaint #11527025 — an unverified report by a vehicle owner.

AIR BAGS

This vehicle has been in our ownership since July 2011, making us the second owner. Currently there is approximately 92,219 miles on the car. The airbag light began blinking without any incident or accident. We took it to the local dealership this week. We were told the occupant sensor failure code B1018 was the issue. Per their words on our invoice "cannot get sensor from Infiniti. Will need seat bottom to correct the issue." The estimated price for this repair is $6,400. I noticed the same problem was reported in the 2007 and 2008 models, and these models were recalled. So now I have no airbag protection which makes this a safety issue. I have spoke with Infiniti corporate office regarding this issue without any assistance in resolving the problem. In my opinion this is a manufacturing defect just as it was in the 2007 and 2008 models, and should be recalled.

NHTSA complaint #11515842 — an unverified report by a vehicle owner.

AIR BAGS

Single owner G37 sedan diagnosed with error code B1018 after reporting a flashing passenger air bag light that suddenly came on. Service provider unbolted seat, disconnected occupant sensor component, cleaned all connections, reconnected and secured so that connector couldn't move. Tried to erase code but unable to do do. Was told I would need a new bottom seat cushion and frame at a cost of approx $3-4k (not including labor). Advised to look at NHSTA for recall information for myself as technician indicated there is no recall for my vehicle. My prior car was a G37 sedan which did have a recall for the exact same issue and it's illogical that this one does not. In reviewing this site, more than 50% of the complaints for this vehicle are tied to the air bags and I stopped reading other complaints when the first five I read all had the exact same issue. Namely, that the light came on suddenly without cause and the only way to correct it, was to replace the seat and sensor. Personally, there is rarely a passenger in my car and the only logical conclusion is that this part is faulty and the original G37 issue was not corrected. Subjecting consumers to the significant repair expense and more importantly, the inherent safety issue a faulty air bag can create, the manufacturer ought to bear the responsibility to correct.

NHTSA complaint #11500015 — an unverified report by a vehicle owner.

AIR BAGS

My dad gifted his 2009 infinity G37, which he purchased new, to my daughter. it has ~50,000 miles. One week into driving the car the air bag sign started flashing. Diagnosis indicated a B1018 error. Infinity of Escondido confirmed a failed OCS sensor for front passenger seat. Replacement cost: part $4100 bottom cushion with frame + $650 labor. Since the car has been hardly driven since originally purchased by my dad, it is clearly a case of a defective sensor, also considering that infinity G37 2007 & 2008 model years have been recalled for the same issue (recall # 08V521000). The entire airbag system in the car has been disabled due to this faulty sensor - this should fall under federal safety mandate and Infinity is refusing to assist. Called their consumer affairs department with case elevated to regional manager (case # [XXX]) making a request to at least meet me halfway through cost of parts - Their answer is sorry "NO". such complaints are prevalent across the internet with stories similar to mine and Infinity is not taking responsibility. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11493616 — an unverified report by a vehicle owner.

AIR BAGS

On my 2009 Infiniti g37, the supplemental airbag warning light keeps flashing. I was told by the dealer that the problem is the sensors in the seat cushion and the cost of fixing it is $7,050.00. I asked if that was a common problem and they said yes. This light just start flashing one day without any apparent cause. My issue is that there should be a recall on this since this affects so many of the Infiniti g series. This is a problem that so many owners face and it is not caused by wear and tear or accident or any disturbance whatsoever. In my case, my right front seat is seldom used. I searched the internet and visited the infiniti forums and well as facebook and other platforms and the number of infiniti owners with this woe are many. I honestly think this happens due to some manufacturers defect and if there is an accident, the appropriate airbags may not deploy so this is a potentially dangerous situation. Infiniti needs to issue a recall for this item.

NHTSA complaint #11462250 — an unverified report by a vehicle owner.

AIR BAGS

A recall was issued for a faulty passenger side airbag sensor on the Infinity G37 model year 2007 -2008 (08V521000). I own a 2009 G37 and it would appear this car is experiencing the same safety issue. The airbag off light for the front passenger seat remains illuminated even with a 200 pound adult seated in it. I also have a constantly flashing airbag warning that is displayed on the dashboard. I am extremely concerned that should my vehicle be involved in a crash, passenger side airbag will not deploy even though there is someone seated in that seat. Infiniti has stated that to repair this issue will cost over $5000 which is nearly the entire value of the car. This recall should be extended to additional model years of the G37.

NHTSA complaint #11456490 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2009 Infiniti G37. The contact stated that the passenger’s side air bag warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the seat needed to be replaced. The passenger’s side seat wiring and sensor were faulty. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 53,000. The consumer stated he has taken is vehicle to the dealer and filed a complaint with Infiniti and both parties are stating there is nothing that they can do.

NHTSA complaint #11456110 — an unverified report by a vehicle owner.

AIR BAGS

Car got a flashing airbag light after battery replacement. Reset multiple times just for light to come back. Took to Mears Nissan dealership for diagnosis. Diagnosed with bad occupant detection sensor. Dealership quoted me $4,500 for part without labor. Perfectly good car no longer has operating airbags, my personal safety is now at risk because the cost of repair is greater than the cars value, and the part is on back order for an extended unknown period of time. Vehicle is available for inspection. No other lights at time of incident.

NHTSA complaint #11450446 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2009 Infiniti G37. The contact stated while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the passenger’s side airbag sensor was damaged and needed to be replaced. The contact was informed that the part to fix the vehicle was no longer being manufactured. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage is approximately 100,000.

NHTSA complaint #11440544 — an unverified report by a vehicle owner.

AIR BAGS

In 2018 dash and passenger airbag light illuminated. Took it to dealer and was told that occupancy sensor in passenger seat needed to be replaced. In 2021 dash airbag light flashing and passenger airbag light off illuminated. Code determined occupancy sensor. Cost to repair basic car safety feature $7000.00 which is prohibitive.

NHTSA complaint #11435116 — an unverified report by a vehicle owner.

AIR BAGS

THE AIRBAG WARNING LIGHT IS FLASHING ON MY - I TOOK IT TO THE DEALER AND ASK THEM TO INVESTIGATE OR IF THERE WAS A RECALL I'M CONCERNED THAT THE AIRBAG IS IN DEFAULT THEY CLAIMED THERE WAS NO RECALL AND THAT IT WOULD COST ME LOT OF MONEY FOR THEM TO FIX IT .ITS STILL FLASHING AND THAT WAS ABOUT A YR AGO DEALER SHOULD HAVE RECORD KERNEY MESA INF SAN DIEGO

NHTSA complaint #11408668 — an unverified report by a vehicle owner.

AIR BAGS

THE PASSENGER SEAT OCCUPANT SENSOR IS NOT WORKING

NHTSA complaint #11408587 — an unverified report by a vehicle owner.

AIR BAGS

UPON STARTING THE 2009 G37 WITH JUST OVER 73K MILES ON IT, THE AIRBAG LIGHT BEGAN FLASHING.THE FOLLOWING WEEK, ON DECEMBER 28, 2020, I TOOK THE CAR TO SEWELL INFINITI OF FT. WORTH TO HAVE THE PROBLEM DIAGNOSED. THE FAULT CODE "B1018 OCCUPANT SENSOR UNIT FAIL" WAS FOUND. THE ONLY REMEDY IS TO REPLACE THE PASSENGER SEAT LOWER CUSHION ASSEMBLY FOR $6575.89. THE UPSHOT IS THE CAR IS UNSAFE TO DRIVE WITH A PERSON IN THE PASSENGER SEAT BECAUSE THE AIRBAGS WILL NOT DEPLOY.

NHTSA complaint #11385800 — an unverified report by a vehicle owner.

AIR BAGS

THE PASSENGER AIRBAG LIGHT IS BLINKING DUE TO A FAULTY SENSOR CONTAINED IN THE PASSENGER SEAT. IF THIS LIGHT DOES NOT TURN OFF, NO AIRBAGS WILL DEPLOY IN THE EVENT OF AN ACCIDENT, WHICH IS A HUGE SAFETY ISSUE. INFINITI CHARGES MORE THAN $7000 TO REPLACE THE SENSOR AND THE SEAT TO FIX THIS OUT OF WARRANTY. INFINITI REFUSES TO DO A RECALL FOR THIS ISSUE WHICH HAS BEEN FOUND TO BE VERY COMMON IN NISSAN AND INFINITI VEHICLES.

NHTSA complaint #11385502 — an unverified report by a vehicle owner.

AIR BAGS

I TURNED ON MY CAR IN MY DRIVEWAY ONE DAY AND THE AIRBAG LIGHT WAS ON. IT TURNS OUT THAT THE PASSENGER SEAT SENSOR HAS GONE BAD IN MY CAR. THE CAR HAS BEEN TAKEN CARE OF AND HAS 50,000 MILES. THIS SEEMS TO BE A VERY COMMON AND EXPENSIVE ISSUE AND SHOULD BE A RECALL. NOT TO MENTION THAT IF YOU'RE IN AN ACCIDENT AND HAVE A PASSENGER SITTING IN YOUR CAR, THEIR AIRBAGS WILL NOT DEPLOY RESULTING IN SERIOUS INJURY.

NHTSA complaint #11364795 — an unverified report by a vehicle owner.

AIR BAGS

FRONT PASSENGER SEAT AIRBAG WEIGHT SENSOR FAILURE. AIRBAG WILL NOT DEPLOY DUE TO SENSOR FAILURE. REPLACEMENT PART IS AN ENTIRE SEAT AND WORTH APPROXIMATELY THE VALUE OF THE CAR. 67K MILES ON THE VEHICLE, STARTED WHILE PARKED. THIS SHOULD BE A RECALL.

NHTSA complaint #11353187 — an unverified report by a vehicle owner.

AIR BAGS

THE AIRBAG SENSOR LOCATED IN BASE OF PASSENGER SEAT IS FAULTY RENDERING THE AIRBAG NOT FUNCTIONAL. THE SENSOR IS NOT AVAILABLE FOR REPLACEMENT AND THE BOTTOM SEAT UNIT MUST BE REPLACED AT THE COST OF $7,000. AFTER RESEARCHING THE ISSUE, IT APPEARS TO BE WIDESPREAD TO THE MODEL AND YEAR. THE AIRBAG LIGHT BLINKS ON THE DASHBOARD INDICATING AN ISSUE. THE ISSUE WAS CONFIRMED AT HE INFINITI DEALER AND ALSO AN INDEPENDENT MECHANIC.

NHTSA complaint #11348949 — an unverified report by a vehicle owner.

AIR BAGS

THE AIRBAG LIGHT STARTED BLINKING, I GOT IT CHECKED AND I WAS TOLD THE INFANT SEAT SENSOR WAS BAD AND ALL THE SEAT HAS TO BE CHANGED $6000. I CHECKED A COUPLE OF ONLINE FORUMS AND IT SEEMS LIKE IN THE PAST 2 YEARS PEOPLE WITH THE SAME CAR MODEL HAVE BEEN COMPLAINING ABOUT THE SAME PROBLEM. BASICALLY THE PASSENGER SEAT SENSOR IS NOT WORKING SO IT SHUTS OFF THE AIRBAG SYSTEM FOR THE PASSENGER.

NHTSA complaint #11319734 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG SENSOR WAS BLINKING ON MY DASH AFTER STARTING IT IN MY DRIVEWAY TO DRIVE TO WORK. I TOOK IT IN TO AN INFINITY DEALERSHIP AND ONLY TO FIND OUT IT WAS A SEAT SENSOR TO BE REPLACE WITH ONLY 40K MILES ON THE VEHICLE. THE PART ALONE COST $6340.00 WHICH ISN'T WORTH FIXING. I WASN'T TOLD OF ANY OTHER OPTION AND SEEMS TO HAVE HAPPENED A LOT WITH OTHER OWNERS AND NO RECALL OF ANY SORT IS TO BE ISSUED.

NHTSA complaint #11316606 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG LIGHT FLASHING. PASSENGER AIRBAG OFF LIGHT ILLUMINATED.DIAGNOSIS CODE B1018 OCCUPANT SENS. DEALER RESET THE AIRBAG LIGHT HOWEVER THE NEXT DAY IT WAS FLASHING AGAIN.

NHTSA complaint #11312254 — an unverified report by a vehicle owner.

AIR BAGS

NEED TO REPLACE EITHER OCCUPANT CLASSIFICATION SYSTEM CONTROL UNIT WHICH IS PART OF THE LOWER SEAT ASSEMBLY. COST APPROX. 4000 TO 5000 THOUSAND DOLLARS OR REPLACE AIR BAG DIAGNOSIS SENSOR UNIT WHICH IS UNDER CENTER CONSOLE. COST APPROX. 1700 DOLLARS. CANNOT TELL ME WHICH ONE TO REPLACE. CAR HAS 34000 MILES ON IT. INTERNET TELLS ME THAT THIS A COMMON PROBLEM WITH THIS VEHICLE.

NHTSA complaint #11299053 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG LIGHT IS BLINKING SO TOOK TO DEALERSHIP CHARGED $149.00 AND SAID THEY CLEARED CODES...SERVICE MAN SAID THAT SOMETHING ABOUT PASSENGER SEAT NEEDED TO BE REPLACED FOR AROUND $7000.00...LIGHT HAS COME BACK ON😬

NHTSA complaint #11287950 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG LIGHT RECENTLY CAME ON. I TOOK TO THE DEALER AND AFTER PAYING A DIAGNOSTIC FEE OF $170 THEY SAID "THE SEAT CUSHION NEEDS TO BE REPLACED, OCCUPANT SENSOR IS PART OF IT AND IT WOULD COST ABOUT $7,000+. WITH SO MANY SIMILAR COMPLAINTS, THIS SHOULD BE A RECALL.

NHTSA complaint #11279756 — an unverified report by a vehicle owner.

AIR BAGS

THE PASSENGER AIRBAG SENSOR REMAINS OFF EVEN WHEN AN ADULT IS SITTING IN THE SEAT. INFINITE DOESN'T CONSIDER IT A SAFETY ISSUE EVEN THOUGH MANY OF THEIR G37 MODELS HAVE THIS ISSUE SO NO RECALL. THE ONLY FIX IS TO REPLACE THE SEAT FOR$6,000 OR MORE ON A CAR WORTH $8,000 NOW.

NHTSA complaint #11279411 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG LIGHT CAME ON & BLINKING FOR ABOUT A MONTH. 2009 INFINITI G37. TOOK CAR FOR REPAIR & WAS ADVISED OVER 5K TO REPAIR SENSOR UNDER PASSENGER SEAT. CAR HAS ONLY 35,000 MILES & HADN'T EVEN BEEN DRIVEN ALL SUMMER AND NO ONE EVER SITS IN PASSENGER SEAT! THIS IS DEFINITELY A DEFECT THAT WARRANTS A RECALL BECAUSE THERE ARE MANY, MANY OTHER COMPLAINTS ABOUT THIS SAME PROBLEM ALL OVER INTERNET. INFINITI NEEDS TO TAKE RESPONSIBILITY FOR THIS DEFECT.

NHTSA complaint #11278309 — an unverified report by a vehicle owner.