FaultScore

FaultScore report

2009 Infiniti G37 problems

Owners have filed 215 complaints about the 2009 Infiniti G37 with NHTSA between 2009 and 2026. The largest single group is the airbags. Across this model's run it ranks 2 of 6 worst.

C

FaultScore 60/100

Higher is worse. Measured against the other years of the Infiniti G37.

How this is worked out

The numbers

215

Complaints

7

Crashes reported

0

Fires reported

1

Injuries reported

68,000 mi

Median mileage at failure

Half of reported failures happened before this

28%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 90 vs 50 Severity 19 vs 50 Early failure 48 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 90
Against the median year of the Infiniti G37. 50 means typical for this model; 100 means roughly double.
Severity — 19
3.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 48
28% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Infiniti G37

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Infiniti G37

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 88 40.9%

2 crashes, 0 fires · median 74,500 mi

Engine & Cooling 23 10.7%

1 crashes, 0 fires · median 65,861 mi

Median failure at 82,003 miles

2 crashes, 0 fires · median 20,876 mi

Median failure at 25,761 miles

Seats 13 6.0%

Median failure at 65,750 miles

Acceleration & Cruise Control 9 4.2%

1 crashes, 0 fires · median 52,806 mi

Windows, Mirrors & Wipers 7 3.3%

Median failure at 74,000 miles

Brakes 7 3.3%

1 crashes, 0 fires · median 15,686 mi

Body & Structure 5 2.3%

Median failure at 77,794 miles

Steering 4 1.9%

Median failure at 79,000 miles

Suspension 3 1.4%

Median failure at 82,500 miles

Wheels 1 0.5%
Fuel & Propulsion 1 0.5%

Median failure at 120,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 6 3.7%
1,000 – 9,999 miles 9 5.6%
10,000 – 24,999 miles 21 13.0%
25,000 – 49,999 miles 16 9.9%
50,000 – 74,999 miles 43 26.7%
75,000 – 99,999 miles 26 16.1%
100,000 – 149,999 miles 31 19.3%
150,000+ miles 9 5.6%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2009 Infiniti G37 4-DR w/SAB

Frontal crash test

Side barrier crash test of a 2009 Infiniti G37 4-DR w/SAB

Side barrier crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2009 Infiniti G37 Convertible w/SAB
2009 Infiniti G37 2-DR w/SAB
2009 Infiniti G37 4-DR w/SAB
10.1% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2009 peak 9 Mar 2026

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Edgewood, MD Crash

POWER TRAIN

MY CAR WAS SLOWING DOWN AND JERKED IN AND OUT OF FIRST GEAR IVE BEEN HAVING THIS PROBLEM FOR MOTNTHS I LOOKED ON INFINITI FORUM AND SEEN ITB12-027D AND INFINITI WILL NOT FIX MY CAR I ALMOST HIT SOMEONE CAR DUE TO THE CAR DRIVING REALLY WEIRD ! AND SWERVED AND HIT A CURB INSTEAD THIS IS RIDICULOUS IM ALSO REPORTING THIS TO THE BBB AS WELL BECAUSE PLENTY OF PEOPLE ARE REPORTING THIS AS AN ISSUE WITH THIS YEARS TRANSMISSION AND ENGINE AND THEY ARENT DOING ANYTHING TO FIX IT BUT THROW PRICES AT THEIR CUSTOMERS FOR THE TO FIX TEHE PROBLEM THEMSELVES

NHTSA complaint #11438502 — an unverified report by a vehicle owner.

Edgewood, MD Crash

ENGINE

MY CAR WAS SLOWING DOWN AND JERKED IN AND OUT OF FIRST GEAR IVE BEEN HAVING THIS PROBLEM FOR MOTNTHS I LOOKED ON INFINITI FORUM AND SEEN ITB12-027D AND INFINITI WILL NOT FIX MY CAR I ALMOST HIT SOMEONE CAR DUE TO THE CAR DRIVING REALLY WEIRD ! AND SWERVED AND HIT A CURB INSTEAD THIS IS RIDICULOUS IM ALSO REPORTING THIS TO THE BBB AS WELL BECAUSE PLENTY OF PEOPLE ARE REPORTING THIS AS AN ISSUE WITH THIS YEARS TRANSMISSION AND ENGINE AND THEY ARENT DOING ANYTHING TO FIX IT BUT THROW PRICES AT THEIR CUSTOMERS FOR THE TO FIX TEHE PROBLEM THEMSELVES

NHTSA complaint #11438502 — an unverified report by a vehicle owner.

at 132,000 miles Orlando, FL Crash

AIR BAGS

TAKATA RECALL: FLASHING AIRBAG SIGNAL ON THE DASH AFTER MINOR COLLISION WHILE STANDING IN TRAFFIC. COLLISION CENTER STATES IT'S NOT DUE TO THE COLLISION AS THE FRONT OF THE CAR AIR BAG SENSORS ARE FUNCTIONAL AND NOT DAMAGED. THEY STATE THE PASSENGER SEAT SENSOR FOR THE AIRBAG HAS MALFUNCTIONED. SOUNDS LIKE THIS HAS HAPPENED TO SEVERAL OTHER G37'S. HOPEFULLY IS ENOUGH PEOPLE VOICE THEIR COMPLAINTS THEN A RECALL WILL BE INITIATED. I CAN'T BEAR THE THOUGHT OF A LOVED ONE GETTING HURT BECAUSE THE SENSOR IS NOT WORKING AND PEOPLE CAN'T AFFORD TO FIX IT.

NHTSA complaint #11096868 — an unverified report by a vehicle owner.

at 70,000 miles Lakewood Ranch, FL Crash

AIR BAGS

JUST LIKE THE 2008, MY 2009 G7 COUPE PASSENGER SIDE AIRBAG SENSOR IS DEFECTIVE AND NO LONGER WORKS. I CALLED INFINITI BUT WAS TOLD THAT MY 2009 DID NOT QUALIFY. THEY WANT OVER $4000 TO REPLACE THE BOTTOM CUSHION (WITHOUT LABOR). $4000!!!! 2008 INFINITI G37 AIR BAGS RECALL 08V521000. OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).

NHTSA complaint #10919366 — an unverified report by a vehicle owner.

at 45,000 miles SAN Leandro, CA Crash

POWER TRAIN:AUTOMATIC TRANSMISSION

PULLING INTO PARKING STALL (BRAKES APPLIED / TRAVELING 5-10 MPH) THE CAR LURCHED FORWARD TWICE AND STUCK A PARKED FULL SIZE TRUCK. THE CAR BOUNCED BACKWARDS AND LURCHED FORWARD AGAIN AND STUCK THE TRUCK A SECOND TIME AND BOUNCED BACKWARDS AGAIN. THE ( OFF BUTTON) WAS ABLE TO BE PUSHED AT THAT TIME. THE BRAKE WAS FULLY APPLIED THE ENTIRE TIME. THIS HAS BEEN THE ONLY OCCURRENCE. INFINITY HAS NOT BEEN ABLE TO DUPLICATE PROBLEM AND HAS DOWNLOADED THE DATA BASE. THE FORMAL REPORT WILL TAKE APPROX. 4 WEEKS TO COMPLETE. NO PARTS HAVE BEEN REPLACED. INFINITIES CONSUMER'S AFFAIR HAS TOLD US TO PICKUP THE VEHICLE AND DRIVE THE VEHICLE DESPITE NO EXPLANATION OR WRITTEN PROOF THE VEHICLE IS SAFE TO DRIVE. THE PROBLEM IS RELATED TO EITHER BRAKING, ACCELERATION OR BOTH.

NHTSA complaint #10359346 — an unverified report by a vehicle owner.

at 45,000 miles SAN Leandro, CA Crash

SERVICE BRAKES, HYDRAULIC

PULLING INTO PARKING STALL (BRAKES APPLIED / TRAVELING 5-10 MPH) THE CAR LURCHED FORWARD TWICE AND STUCK A PARKED FULL SIZE TRUCK. THE CAR BOUNCED BACKWARDS AND LURCHED FORWARD AGAIN AND STUCK THE TRUCK A SECOND TIME AND BOUNCED BACKWARDS AGAIN. THE ( OFF BUTTON) WAS ABLE TO BE PUSHED AT THAT TIME. THE BRAKE WAS FULLY APPLIED THE ENTIRE TIME. THIS HAS BEEN THE ONLY OCCURRENCE. INFINITY HAS NOT BEEN ABLE TO DUPLICATE PROBLEM AND HAS DOWNLOADED THE DATA BASE. THE FORMAL REPORT WILL TAKE APPROX. 4 WEEKS TO COMPLETE. NO PARTS HAVE BEEN REPLACED. INFINITIES CONSUMER'S AFFAIR HAS TOLD US TO PICKUP THE VEHICLE AND DRIVE THE VEHICLE DESPITE NO EXPLANATION OR WRITTEN PROOF THE VEHICLE IS SAFE TO DRIVE. THE PROBLEM IS RELATED TO EITHER BRAKING, ACCELERATION OR BOTH.

NHTSA complaint #10359346 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 82,000 miles Washington, DC

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

The contact owns a 2009 Infiniti G37. The contact stated that the air bag warning light was flashing, with the message "Passenger Air Bag Off 2” displayed on the instrument panel. The vehicle was taken to the dealer to be diagnosed; however, there was no electrical failure found with the POD sensors. The dealer stated that the air bag needed to be replaced. The contact researched and found information on the failure of the air bags. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

NHTSA complaint #11722225 — an unverified report by a vehicle owner.

Oxford, OH

UNKNOWN OR OTHER

Our 2009 Infiniti G37x has developed the dreaded sticky dash issue. The materials in the dashboard have broken down, as a result the dashboard has become VERY reflective. It creates a heavy glare on the windshield both day and night which affects our ability to see out of the windshield. The glare makes it very difficult to see a night when street lights and headlights reflect off of the dash. Thankfully there has been no accidents caused by this issue, but this greatly increases the risk of accident when driving this vehicle. This is a common issue among all vehicles from 2009. I had a similar issue with my 2009 Toyota Camry, the dashboard on that vehicle was replaced under recall. Infiniti should be forced to replace the dashboards in these vehicles due to the safety risk they pose. There was a class action lawsuit for owners in Florida to remedy this issue. I attached several pictures of the glare in both day and night conditions. This problem can be easily seen when sitting in the vehicle.

NHTSA complaint #11699467 — an unverified report by a vehicle owner.

Oxford, OH

VISIBILITY/WIPER

Our 2009 Infiniti G37x has developed the dreaded sticky dash issue. The materials in the dashboard have broken down, as a result the dashboard has become VERY reflective. It creates a heavy glare on the windshield both day and night which affects our ability to see out of the windshield. The glare makes it very difficult to see a night when street lights and headlights reflect off of the dash. Thankfully there has been no accidents caused by this issue, but this greatly increases the risk of accident when driving this vehicle. This is a common issue among all vehicles from 2009. I had a similar issue with my 2009 Toyota Camry, the dashboard on that vehicle was replaced under recall. Infiniti should be forced to replace the dashboards in these vehicles due to the safety risk they pose. There was a class action lawsuit for owners in Florida to remedy this issue. I attached several pictures of the glare in both day and night conditions. This problem can be easily seen when sitting in the vehicle.

NHTSA complaint #11699467 — an unverified report by a vehicle owner.

Strasburg, VA

SUSPENSION

The dealership sold me a car with a rusted subframe without disclosing the condition of the subframe. The car will not pass inspection because of the subframe. I have had two independent inspection stations tell me this car is unsafe to drive. When I contacted the dealership about this, they said it was my problem, not theirs.

NHTSA complaint #11646959 — an unverified report by a vehicle owner.

Guyton, GA

AIR BAGS

Light blinks for (no airbag on passenger side) working. Light also blinks on dashboard showing no airbags. My car has just over 76,000 miles with meticulous maintenance and no crashes, accidents or even bumps. There are countless complaints, inquiries and threads on the internet regarding the above mentioned problem. I don't know if anyone has taken the time to make an official inquiry but it requires your scrutiny. The fix is a new seat and or an old one that the components still work. There are countless people drivng this vehicle without airbags. We need a fix that won't cost $10,000 (estimate from dealership). Also, where can one find a seat??? Inifinity needs to provide a fix that allows the airbags to function properly without the consumer having to find a new/used seat (and none are available nationwide). The modules are a mere $200 but integrating them into a seat is impossible, so the "fix" is a new seat. This problem exists as the cars age. I project that all inifinities with this style seat have, or are going to have, the same problem as they age. If not, what remedy did Infinity offer in its newer models, leaving the rest of us driving death traps, with no means or opportunity for safely find a "fix". Attached is a copy of the scan from an auto body delearship regarding the lights.

NHTSA complaint #11611754 — an unverified report by a vehicle owner.

Katonah, NY

SEATS

Front passenger air bag occupancy sensor failure. Sensor is located on front passages seat and activates or deactivates passenger air bags based on occupancy and or weight. The vehicle has less than 90,000 miles. Passenger airbag/seat belt warning lamp on. Passenger airbag off indicator light remain on even when passenger seated. Repair cost estimated over $5,000. Vehicle will not pass inspection.

NHTSA complaint #11576327 — an unverified report by a vehicle owner.

Katonah, NY

AIR BAGS

Front passenger air bag occupancy sensor failure. Sensor is located on front passages seat and activates or deactivates passenger air bags based on occupancy and or weight. The vehicle has less than 90,000 miles. Passenger airbag/seat belt warning lamp on. Passenger airbag off indicator light remain on even when passenger seated. Repair cost estimated over $5,000. Vehicle will not pass inspection.

NHTSA complaint #11576327 — an unverified report by a vehicle owner.

Katonah, NY

ELECTRICAL SYSTEM

Front passenger air bag occupancy sensor failure. Sensor is located on front passages seat and activates or deactivates passenger air bags based on occupancy and or weight. The vehicle has less than 90,000 miles. Passenger airbag/seat belt warning lamp on. Passenger airbag off indicator light remain on even when passenger seated. Repair cost estimated over $5,000. Vehicle will not pass inspection.

NHTSA complaint #11576327 — an unverified report by a vehicle owner.

Mckinney, TX

SEATS

I am the original owner of this 2009 G37 sedan with only 12K miles. This car has never been in an accident. It is perfectly maintained and sits in a garage 99% of the time. Last week the airbag light flashed on. The dealer said the error code was B1018 (Occupant Classification Sensor malfunction). The cost of the passenger seat cushion alone is $7,500. This problem was also found on the 2007 & 2008 G37 models and part of a NHTSA recall (#08V521000). I found this problem all over the internet and this NHTSA site for this model year G37. PLEASE INVESTIGATE THIS PROBLEM. Why isn't this part of the 2007/2008 recall when the sensor is bad in both instances?

NHTSA complaint #11562407 — an unverified report by a vehicle owner.

Mckinney, TX

AIR BAGS

I am the original owner of this 2009 G37 sedan with only 12K miles. This car has never been in an accident. It is perfectly maintained and sits in a garage 99% of the time. Last week the airbag light flashed on. The dealer said the error code was B1018 (Occupant Classification Sensor malfunction). The cost of the passenger seat cushion alone is $7,500. This problem was also found on the 2007 & 2008 G37 models and part of a NHTSA recall (#08V521000). I found this problem all over the internet and this NHTSA site for this model year G37. PLEASE INVESTIGATE THIS PROBLEM. Why isn't this part of the 2007/2008 recall when the sensor is bad in both instances?

NHTSA complaint #11562407 — an unverified report by a vehicle owner.

Mckinney, TX

ELECTRICAL SYSTEM

I am the original owner of this 2009 G37 sedan with only 12K miles. This car has never been in an accident. It is perfectly maintained and sits in a garage 99% of the time. Last week the airbag light flashed on. The dealer said the error code was B1018 (Occupant Classification Sensor malfunction). The cost of the passenger seat cushion alone is $7,500. This problem was also found on the 2007 & 2008 G37 models and part of a NHTSA recall (#08V521000). I found this problem all over the internet and this NHTSA site for this model year G37. PLEASE INVESTIGATE THIS PROBLEM. Why isn't this part of the 2007/2008 recall when the sensor is bad in both instances?

NHTSA complaint #11562407 — an unverified report by a vehicle owner.

El Dorado Hills, CA

AIR BAGS

The passenger airbag does not work. The light on the dashboard indicated it needed service. When I took it into the dealer, they said it was $7,000 to fix. (More than the car is worth for resale.) After some research, I’ve come across complaints about this on multiple sites & comment boards. This is a serious safety issue. I can no longer have passengers in my car (such as my children). Something has to be done.

NHTSA complaint #11557418 — an unverified report by a vehicle owner.

Philadelphia, PA

STRUCTURE:BODY:ROOF AND PILLARS

Car is parked in open space. Rain occurs throughout the morning and rain water is in the passenger front floor dripping from the A Pillar.

NHTSA complaint #11544179 — an unverified report by a vehicle owner.

Atlanta, GA

UNKNOWN OR OTHER

WHEN IT RAINS HEAVY WATER GETS INSIDE THE CAR ON BOTH THE DRIVERS SIDE AND PASSENGERS SIDE LEAVING THE FLOOR EXTREMELY WET. IT IS GETTING THE WIRES WET. MANY INFINITI OWNERS ARE EXPERIENCING THE SAME THING AND BELIEVE INIFINITI NEEDS TO MAKE A RECALL.

NHTSA complaint #11533859 — an unverified report by a vehicle owner.

Atlanta, GA

ELECTRICAL SYSTEM

WHEN IT RAINS HEAVY WATER GETS INSIDE THE CAR ON BOTH THE DRIVERS SIDE AND PASSENGERS SIDE LEAVING THE FLOOR EXTREMELY WET. IT IS GETTING THE WIRES WET. MANY INFINITI OWNERS ARE EXPERIENCING THE SAME THING AND BELIEVE INIFINITI NEEDS TO MAKE A RECALL.

NHTSA complaint #11533859 — an unverified report by a vehicle owner.

New Symrna Beach, FL

AIR BAGS

At only 35,500 miles on my 2009 G37 the Passenger Safety Air Bag sensor light continues to blink. Forums are filled with same 2009 passenger safety air bag sensor problems. Infiniti will not cover. Suggested repair is $6,050.00

NHTSA complaint #11527025 — an unverified report by a vehicle owner.

Lenoir City, TN

AIR BAGS

This vehicle has been in our ownership since July 2011, making us the second owner. Currently there is approximately 92,219 miles on the car. The airbag light began blinking without any incident or accident. We took it to the local dealership this week. We were told the occupant sensor failure code B1018 was the issue. Per their words on our invoice "cannot get sensor from Infiniti. Will need seat bottom to correct the issue." The estimated price for this repair is $6,400. I noticed the same problem was reported in the 2007 and 2008 models, and these models were recalled. So now I have no airbag protection which makes this a safety issue. I have spoke with Infiniti corporate office regarding this issue without any assistance in resolving the problem. In my opinion this is a manufacturing defect just as it was in the 2007 and 2008 models, and should be recalled.

NHTSA complaint #11515842 — an unverified report by a vehicle owner.

Matthews, NC

AIR BAGS

Single owner G37 sedan diagnosed with error code B1018 after reporting a flashing passenger air bag light that suddenly came on. Service provider unbolted seat, disconnected occupant sensor component, cleaned all connections, reconnected and secured so that connector couldn't move. Tried to erase code but unable to do do. Was told I would need a new bottom seat cushion and frame at a cost of approx $3-4k (not including labor). Advised to look at NHSTA for recall information for myself as technician indicated there is no recall for my vehicle. My prior car was a G37 sedan which did have a recall for the exact same issue and it's illogical that this one does not. In reviewing this site, more than 50% of the complaints for this vehicle are tied to the air bags and I stopped reading other complaints when the first five I read all had the exact same issue. Namely, that the light came on suddenly without cause and the only way to correct it, was to replace the seat and sensor. Personally, there is rarely a passenger in my car and the only logical conclusion is that this part is faulty and the original G37 issue was not corrected. Subjecting consumers to the significant repair expense and more importantly, the inherent safety issue a faulty air bag can create, the manufacturer ought to bear the responsibility to correct.

NHTSA complaint #11500015 — an unverified report by a vehicle owner.

Menlo Park, CA

POWER TRAIN

I was driving at about 65 mph on the tail end of a roughly 2 hour trip. The car shut off on me completely. Fortunately there weren't many cars on the road, so I was able to force the steering wheel - since power steering went out as well, I needed to turn the wheel forcefully - to the shoulder. The brakes worked ok, but not well, again because the engine shut off, so I was forcing the brakes and they took a lot longer to work than normally. Had there been normal to heavy traffic, I'd definitely have been in a very bad crash. The vehicle is available for inspection if needed. This is the second time this situation has occurred to me in this vehicle. There was no warning lamp, message, or symptom prior to or after the incident. A dealer, manufacturer, police, insurance, nor anyone else has inspected or reproduced the problem. Various Infiniti online forums reference the same issue.

NHTSA complaint #11496986 — an unverified report by a vehicle owner.

Menlo Park, CA

ELECTRICAL SYSTEM

I was driving at about 65 mph on the tail end of a roughly 2 hour trip. The car shut off on me completely. Fortunately there weren't many cars on the road, so I was able to force the steering wheel - since power steering went out as well, I needed to turn the wheel forcefully - to the shoulder. The brakes worked ok, but not well, again because the engine shut off, so I was forcing the brakes and they took a lot longer to work than normally. Had there been normal to heavy traffic, I'd definitely have been in a very bad crash. The vehicle is available for inspection if needed. This is the second time this situation has occurred to me in this vehicle. There was no warning lamp, message, or symptom prior to or after the incident. A dealer, manufacturer, police, insurance, nor anyone else has inspected or reproduced the problem. Various Infiniti online forums reference the same issue.

NHTSA complaint #11496986 — an unverified report by a vehicle owner.

Menlo Park, CA

ENGINE

I was driving at about 65 mph on the tail end of a roughly 2 hour trip. The car shut off on me completely. Fortunately there weren't many cars on the road, so I was able to force the steering wheel - since power steering went out as well, I needed to turn the wheel forcefully - to the shoulder. The brakes worked ok, but not well, again because the engine shut off, so I was forcing the brakes and they took a lot longer to work than normally. Had there been normal to heavy traffic, I'd definitely have been in a very bad crash. The vehicle is available for inspection if needed. This is the second time this situation has occurred to me in this vehicle. There was no warning lamp, message, or symptom prior to or after the incident. A dealer, manufacturer, police, insurance, nor anyone else has inspected or reproduced the problem. Various Infiniti online forums reference the same issue.

NHTSA complaint #11496986 — an unverified report by a vehicle owner.

Poway, CA

AIR BAGS

My dad gifted his 2009 infinity G37, which he purchased new, to my daughter. it has ~50,000 miles. One week into driving the car the air bag sign started flashing. Diagnosis indicated a B1018 error. Infinity of Escondido confirmed a failed OCS sensor for front passenger seat. Replacement cost: part $4100 bottom cushion with frame + $650 labor. Since the car has been hardly driven since originally purchased by my dad, it is clearly a case of a defective sensor, also considering that infinity G37 2007 & 2008 model years have been recalled for the same issue (recall # 08V521000). The entire airbag system in the car has been disabled due to this faulty sensor - this should fall under federal safety mandate and Infinity is refusing to assist. Called their consumer affairs department with case elevated to regional manager (case # [XXX]) making a request to at least meet me halfway through cost of parts - Their answer is sorry "NO". such complaints are prevalent across the internet with stories similar to mine and Infinity is not taking responsibility. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11493616 — an unverified report by a vehicle owner.

at 125,000 miles Huntersville, NC

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2009 Infiniti G37. The contact stated that the sunroof drain was clogged, allowing water to enter the vehicle causing electrical system failure. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 125,000.

NHTSA complaint #11474896 — an unverified report by a vehicle owner.

Palm Bay, FL

AIR BAGS

On my 2009 Infiniti g37, the supplemental airbag warning light keeps flashing. I was told by the dealer that the problem is the sensors in the seat cushion and the cost of fixing it is $7,050.00. I asked if that was a common problem and they said yes. This light just start flashing one day without any apparent cause. My issue is that there should be a recall on this since this affects so many of the Infiniti g series. This is a problem that so many owners face and it is not caused by wear and tear or accident or any disturbance whatsoever. In my case, my right front seat is seldom used. I searched the internet and visited the infiniti forums and well as facebook and other platforms and the number of infiniti owners with this woe are many. I honestly think this happens due to some manufacturers defect and if there is an accident, the appropriate airbags may not deploy so this is a potentially dangerous situation. Infiniti needs to issue a recall for this item.

NHTSA complaint #11462250 — an unverified report by a vehicle owner.

Charlotte, NC

AIR BAGS

A recall was issued for a faulty passenger side airbag sensor on the Infinity G37 model year 2007 -2008 (08V521000). I own a 2009 G37 and it would appear this car is experiencing the same safety issue. The airbag off light for the front passenger seat remains illuminated even with a 200 pound adult seated in it. I also have a constantly flashing airbag warning that is displayed on the dashboard. I am extremely concerned that should my vehicle be involved in a crash, passenger side airbag will not deploy even though there is someone seated in that seat. Infiniti has stated that to repair this issue will cost over $5000 which is nearly the entire value of the car. This recall should be extended to additional model years of the G37.

NHTSA complaint #11456490 — an unverified report by a vehicle owner.