36 of the
361 complaints filed about the Infiniti JX35
are about the electrical system —
10% of everything owners reported.
The worst model year for it is 2013.
Odometer Fraud. The contact purchased a 2013 Infiniti JX35. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. The vehicle was purchased on August 16, 2025, and the vehicle mileage was 172,000. On November 26, 2025, the vehicle was repossessed, and upon further investigation, it was discovered that that vehicle's mileage was 151,289. The contact found out that the vehicle was a salvage vehicle, but the dealer did not inform the contact that the vehicle had a salvaged title. The contact stated that the dealer refused payment, and the contact had difficulty registering the vehicle.
NHTSA complaint #11701752 — an unverified report by a vehicle owner.
Transmission failed at 101000 miles. Going 70 miles a hour on interstate.it slowed down to15 miles a hour, for the love of something no one hit me, but it could of been a deadly combo. I'm also on a fb group and everyone complains of their trans going out. Also before then alternator and radiator fan, maf throttle and purge valve at 90000 miles, which none is covered. I did pay $3000 for a extended warranty up to 116000 miles. But this transmission is a Worldwide Nissan problem and should of been recalled. Also my BCI continues malfunctioning. I've only had the vehicle since February 2022.
NHTSA complaint #11531037 — an unverified report by a vehicle owner.
while driving the vehicle randomly looses power to the engine and all electrical power goes off. The dash is completely without power. Engine will not accelerate and looses power steering like the engine is off. After a few moments all power is returned and engine comes back on to normal operation.
NHTSA complaint #11472155 — an unverified report by a vehicle owner.
Airbag light flashing in dashboard; passenger front seat sensor not working- showing unoccupied when occupied with adult. VIN # not showing as part of recall, yet this is a known issue with the model/year. Interesting a common trend with certain VIN #s like mine shown on NHTSA complaints page. Another recall campaign needed to include these VIN numbers. Have reported several times to the dealership. I've now paid $1000 to repair the airbag sensors, and problem is not resolved. Nissan is responsible and this is a safety issue. NTSHA needs to do another recall campaign.
NHTSA complaint #11446300 — an unverified report by a vehicle owner.
There are several complaints regarding the headlights that the headlights continue to get moisture in them and it requires a new headlight assembly. There were 16 cases regarding the JX35 model and several for the QX60 model that replaced it.
NHTSA complaint #11442501 — an unverified report by a vehicle owner.
When I purchased the car no warning lights or problems were wrong with it it drove fine. The same day I got it home which is an hour away, the check engine light came on so i called them back. I took car back to shop and told them the code said it was the converter they said that was not right and it was just bad gas put in it so they reset engine light. As soon as i got back home the engine light came back on and then all the power locks on the doors stopped working. I took it to meinieke in greenville in which they said my converter went bad and that is why the engine light was on. Then they said it must have been in water because it was severe rust underneath the hood. and it effected electrical system. However, none of this information was on the car fax report. no flood damage, no repairs etc. Also none of this was occurring
NHTSA complaint #11433957 — an unverified report by a vehicle owner.
I HAVE REPLACED THE BATTERY IN MY 2013 INFINITI JX35 3-4 TIMES. DEALERSHIP CONTINUES TO SAY THIS IS NORMAL. RECENTLY, MULTIPLE EXTERIOR LIGHT BULBS HAVE GONE OUT AND THE 'INSTRUMENT CLUSTER' SUDDENLY WENT DARK WHILE I WAS DRIVING. I CANNOT SEE METERS LIKE GAS, SPEED, ETC. I CANNOT HEAR OR SEE MY BLINKER OR HEADLIGHT INDICATORS. ADDITIONALLY, ALL THE POWER CONTROLS INCLUDING SPEED CONTROL NO LONGER WORK. I AM CONCERNED THERE IS A SIGNIFICANT ELECTRICAL SAFETY HAZARD. I NO LONGER FEEL SAFE DRIVING THIS CAR WITH MY CHILDREN. THERE ARE MANY REPORTS OF SIMILAR CLAIMS FOR THE 2013 INFINITI JX35 ELECTRICAL SYSTEM ONLINE. I WOULD LIKE INFINITI TO TAKE RESPONSIBILITY FOR KNOWINGLY PUTTING PEOPLE IN DANGER BY REFUSING TO ACKNOWLEDGE AND FIX A KNOWN PROBLEM WITH THIS CAR.
NHTSA complaint #11389507 — an unverified report by a vehicle owner.
I CHANGED THE BATTERY AND REPLACED THE BATTERY POSTS ALSO AND MY BATTERY KEEPS DYING UNFORTUNATELY I DON'T HAVE THE MONEY TO PAY INFINITI JUST TO CHECK AND SEE IF IT'S SOMETHING ELECTRICAL. THE PLACE WHERE I BOUGHT MY BATTERY FROM TESTED MY BATTERY AFTER ALL I DID BUY IT NEW AND IT'S GOOD SO THE GUY SAID IT HAS TO BE SOMETHING ELECTRICAL
NHTSA complaint #11251893 — an unverified report by a vehicle owner.
WHILE DRIVING THE CAR (AFTER FEW MINUTES AFTER ENGINE START), THE ENTIRE INSTRUMENT PANEL CLUSTER (DASHBOARD) WENT DEAD - NO PANEL LIGHTS, NONE OF THE GAUGES - TEMPERATURE, FUEL, RPM, SPEEDOMETER, ETC. ON THE INSTRUMENT CLUSTER WERE WORKING. THE CAR RAN NORMALLY - ACCELERATION, BRAKING, WITH ALL THE LIGHTS (HEADLIGHT, TURNING LIGHTS, ETC.) WORKING - BUT THERE WAS NO INDICATION TO THE DRIVER OF THESE COMMANDS, FROM THE INSTRUMENT DASHBOARD / CLUSTER PANEL.
NHTSA complaint #11055173 — an unverified report by a vehicle owner.
WHILE DRIVING DOWN THE STREET I LIVE ON, ALL DASH INSTRUMENT PANEL SHUT DOWN. I HAVE NO GAS, SPEEDOMETER, MILEAGE, DIRECTIONAL FEEDBACK OR ANY INFORMATION THAT IS ON THE DASHBOARD AVAILABLE. I AM NOW UNABLE TO DRIVE MY VEHICLE AS IT IS UNSAFE TO DRIVE WITHOUT KNOWING HOW FAST YOU ARE GOING OR HOW MUCH GAS IS IN YOUR CAR.
NHTSA complaint #11004323 — an unverified report by a vehicle owner.
MY CAR WAS UNDER MY CARPORT. GOT IN MY CAR PRESSED THE START BUTTON AND MY DASH PANEL BLINKED ON AND OFF. I SAW THE PROBLEM TURN THE CAR OFF AND THE NEXT TIME THE PANEL WAS FINE. RAN MY ERRANDS GOT BACK IN THE CAR AND THE DASH PANEL WENT COMPLETELY OUT. I HAVE NO SPEEDOMETER, NO GAS GUAGE, NO MAINTENANCE NOTICES, NO TIRE PRESSURE WARNINGS, NOTHING. ALSO NONE OF THE CONTROLS ON MY STEERING WHEEL WORK. MY JX35 IS A 2013. JUST HAPPENED ALL OF A SUDDEN. NOW THE MILEAGE COMES UP WHEN THE DOOR OPENS AND SOME TIMES THE TWO CIRCLES IN THE DASH LIGHT UP, BUT THE LIGHTS SHUT OFF WHEN THE DOOR IS CLOSED. THE COMPONENTS DO NOT WORK, JUST LIGHT UP.
NHTSA complaint #10957749 — an unverified report by a vehicle owner.
I HAVE THREE ISSUES THAT I HAVE HAD WITHIN 3 DAYS OF BUYING THIS CERTIFIED PRE-OWNED JX35. (1) THE VEHICLE INFORMATION DISPLAY (I.E., DASHBOARD PANEL) STOPPED WORKING WHILE DRIVING ON A MAJOR CITY ROUTE LEAVING ME WITHOUT TURN SIGNAL CAPABILITIES, SPEEDOMETER, FUEL GAUGE AND ANY VEHICLE INFORMATION SUCH AS TIRE PRESSURE, MAINTENANCE, ETC. THE DISPLAY CAME BACK ON LATER AND SO DID THE MALFUNCTION INDICATOR LIGHT. THE LOCAL INFINITI DEALERSHIP REPAIRED THE PROBLEM UNDER WARRANTY BY REPLACING A "COMBINATION METER." (2) I RECEIVED A CALL FROM A PARTS REPRESENTATIVE AT THE LOCAL INFINITI DEALERSHIP WHO STATED THAT A PART ASSOCIATED WITH THE OCCUPANT CLASSIFICATION SYSTEM (OCS) RECALL WOULD BE IN SOON AND I SHOULD MAKE AN APPOINTMENT TO GET THE OCS REPAIRED. I WAS A LITTLE SHOCKED BECAUSE DURING THE SALES PROCESS I SPECIFICALLY ASKED THE SALES REP ABOUT THE RECALL AND WAS TOLD THAT THE RECALL ISSUE HAD BEEN TAKEN CARE OF. BASED ON WHAT THE INFINITI SALES REP TOLD ME, I WAS OPERATING THE CAR UNDER THE FALSE ASSUMPTION THAT MY PASSENGERS WOULD BE SAFE. UNTIL THE OCS IS REPAIRED (AND NOBODY SEEMS TO KNOW WHEN THE OCS PARTS WILL ACTUALLY BE IN), I HAVE NO CHOICE BUT TO PUT PASSENGERS IN THE BACK SEATS AS IT IS A POTENTIAL DANGER TO DRIVE WITH A PASSENGER IN THE FRONT WITH A DEACTIVATED PASSENGER AIRBAG. (3) THE ILLUMINATED KICK PLACE ON THE DRIVER'S SIDE WAS REPLACED UNDER WARRANTY.
NHTSA complaint #10920117 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE MAKING A TURN, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT STATED THAT ON ANOTHER OCCASION, THE FAILURE OCCURRED AFTER THE VEHICLE WAS STOPPED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT ALSO STATED THAT REAR PASSENGER SIDE WINDOW MOTOR, BOTH MASTER SWITCHES ON THE FRONT AND REAR DRIVER AND PASSENGER SIDES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
NHTSA complaint #10817613 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENTIRE INSTRUMENT PANEL FAILED TO FUNCTION. IN ADDITION, THE ODOMETER, THE FUEL GAUGE, AND THE TACHOMETER BECAME INOPERATIVE. THE FAILURE OCCURRED AT ANY SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10782289 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING AT 40 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIRED THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
NHTSA complaint #10748077 — an unverified report by a vehicle owner.
MY 2013 JX35 AUTOMATIC TRUNK RELEASE IS NOT WORKING PROPERLY. WHEN I INITIATE THE BUTTON TO OPEN THE TRUNK IT OPENS COMPLETELY AND IMMEDIATELY STARTS TO CLOSE EVEN IF SOMEONE IS IN THE TRUNK AREA WHICH ITS SUPPOSE TO REBOUND. I HAVE TO PHYSICALLY STOP THE TRUNK FROM CLOSING ON ME AND THIS IS NOT AN EASY TASK SINCE THE HYDRAULICS AND WEIGHT OF THE TRUNK IS HEAVY.
NHTSA complaint #10717239 — an unverified report by a vehicle owner.
VEHICLE DIED WHILE DRIVING IN PARKING LOT AND ALL INTERIOR LIGHTS BEGAN TO STROBE WITH AN AWD FAILURE LIGHT. THE VEHICLE WOULD NOT RESTART AND THE FRONT SEATS STARTED MOVING. VEHICLE BATTERY DIED WHILE VEHICLE WAS IN TOW AND HAS BEEN AT DEALERSHIP FOR ALMOST 2 WEEKS. PREVIOUS PROBLEMS (WITHIN DAYS) INCLUDE SEAT MEMORY NOT PAIRING WITH KEY, KEY NOT WORKING TO UNLOCK HATCH.
NHTSA complaint #10683513 — an unverified report by a vehicle owner.