80 of the
361 complaints filed about the Infiniti JX35
are about the transmission —
22% of everything owners reported.
The worst model year for it is 2013.
80
Complaints
22%
Share of all complaints
1
Crashes
0
Fires
Transmission & Drivetrain complaints by model year
The contact owns a 2013 Infiniti JX35. The contact stated that while pulling into a parking space, the vehicle hesitated while driving forward. After parking the vehicle, the contact later returned and started the vehicle; however, while driving a short distance, the vehicle suddenly lost automotive power and failed to properly accelerate. The check engine warning light was illuminated. The vehicle was parked at a nearby parking lot and later towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not yet contacted. The failure mileage was 182,000.
NHTSA complaint #11753436 — an unverified report by a vehicle owner.
Lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on others why isnt it on mine being a common issue
NHTSA complaint #11700005 — an unverified report by a vehicle owner.
The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle started vibrating violently. The vehicle resumed normal functionality, but the failure became a regular occurrence while accelerating. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: ITB15-012D. The manufacturer was not notified of the failure. The failure mileage was 147,000
NHTSA complaint #11699470 — an unverified report by a vehicle owner.
My transmission has been going in and out while on the highway and main roads, jumps when taking off at lights and sounds like it’s not shifting gears causing a safety risk to me and my family and other on the road. I service my transmission fluid as recommend in the handbook and online reporting. infinity has a factory warranty on my vehicle but when I check the recall list it doesn’t show any recalls. I’ve been experiencing this with several jx35 infinity’s due to the cvt transmissions and would really like to have this as a recall because it’s such a common issue with these vehicles. I’ve had the same vehicle prior to this one and paid to have the transmission replaced but it still had the same issues down the road.
NHTSA complaint #11677240 — an unverified report by a vehicle owner.
While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but the vehicle accelerated very slowly. I could only maintain a speed of around 50–60 mph. It felt like the transmission was stuck in one gear and the power was not being properly delivered to the wheels. This limited acceleration and loss of responsiveness created a significant safety concern on the freeway. The following day, the check engine light turned on. I took the vehicle to AutoZone for a diagnostic scan, which returned multiple fault codes: P0840 (Transmission Fluid Pressure Sensor/Switch A Circuit), P0715 (Input/Turbine Speed Sensor A), and P0746 (Pressure Control Solenoid A Performance or Stuck Off). After researching the issue, I found that many other Infiniti JX35 owners have reported similar failures involving the CVT transmission. This appears to be a recurring defect that significantly affects drivability and safety. The repair estimate I received is over $4,000, and the vehicle remains in a compromised condition. I am reporting this as a safety concern involving powertrain failure, elevated engine stress, and loss of acceleration control.
NHTSA complaint #11654820 — an unverified report by a vehicle owner.
I was stopped at a stop sign. When I tried to make my turn/proceed my vehicle putted through the turn. It wouldn’t go over 5 mph it seemed. Luckily I made it out of the way before the oncoming traffic got to me. I pulled over turned the car off and then back on & it worked good enough to get me home. I took it to a mechanic and was informed it was the transmission. I did some research and found this is a common issue with this vehicle. For some reason my vehicle is not listed on the recall list, though it is exhibiting all the same issues others reported. Car is currently sitting until I can afford a new transmission. Sadly I’m still making payments on it.
NHTSA complaint #11572568 — an unverified report by a vehicle owner.
The contact owns a 2013 Infiniti JX35. The contact stated that while at a stop light and attempting to accelerate, the vehicle shuddered and stalled. There were no warning lights illuminated. The contact shifted to neutral, and the vehicle seized and failed to move. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to Roadside Assistance and the NHTSA Hotline. The contact stated that the failure was related to TSB No. ITB15-012d. (Power Train). The failure mileage was approximately 190,000.
NHTSA complaint #11566064 — an unverified report by a vehicle owner.
The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was depressed to the floorboard. The contact was able to pull over. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 13V445000 (Service Brakes, Hydraulic, Electrical System). The failure mileage was approximately 161,000.
NHTSA complaint #11555429 — an unverified report by a vehicle owner.
The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The contact stated that her husband used an OBD reader and retrieved DTC Code: P17F0, which indicated a CVT transmission failure. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to TSB Number: ITB15-012E. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 156,000.
NHTSA complaint #11550503 — an unverified report by a vehicle owner.
The contact owns a 2013 Infiniti JX35. The contact stated that the engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the transmission fluttered and needed to be replaced. The vehicle was then taken to an independent mechanic, who informed the contact that the transmission fluttered and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSa Hotline. The failure mileage was approximately 163,000.
NHTSA complaint #11549116 — an unverified report by a vehicle owner.
The contact owns a 2013 Infiniti JX35. The contact while reversing, there was a delay in the transmission shifting. The vehicle was taken to an independent mechanic and the vehicle received a tune up. On another occasion, while driving 60 MPH, the traction control warning light illuminated, and the vehicle lost motive power. The contact pulled over on the side of the road and after several attempts the vehicle restarted; however, the vehicle was not operating properly. The vehicle was taken to the dealer and the contact was informed that the failure might be related to the transmission however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 146,000.
NHTSA complaint #11543392 — an unverified report by a vehicle owner.
The transmission failed without warning. The vehicle was perfectly fine. I've found articles recalling the JX 35 for transmission issues. The car is available for inspection. Our safety was put at risk when the vehicle would not accelerate as I was going through a main intersection while vehicles were coming towards me. This issue came out of no where. No check engine light warning came on to warn me of the issue. The check engine light came on the next day when I started the vehicle. The Infiniti dealership confirmed that the transmission failed and needs to be replaced. The issue first appeared on Sunday, July 9, 2023. Again there was no check engine warning light when the issue started. The next day on July 10, 2023 the check engine light appeared and the vehicle was towed to the Infiniti dealership.
NHTSA complaint #11533558 — an unverified report by a vehicle owner.
Transmission failed at 101000 miles. Going 70 miles a hour on interstate.it slowed down to15 miles a hour, for the love of something no one hit me, but it could of been a deadly combo. I'm also on a fb group and everyone complains of their trans going out. Also before then alternator and radiator fan, maf throttle and purge valve at 90000 miles, which none is covered. I did pay $3000 for a extended warranty up to 116000 miles. But this transmission is a Worldwide Nissan problem and should of been recalled. Also my BCI continues malfunctioning. I've only had the vehicle since February 2022.
NHTSA complaint #11531037 — an unverified report by a vehicle owner.
The contact owns a 2013 Infiniti JX35. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle was stalling. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The mechanic made the contact aware of TSB Number: ITB15-012D (CVT Judder); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 120,320.
NHTSA complaint #11522280 — an unverified report by a vehicle owner.
The contact owns a 2013 Infiniti JX35. The contact stated while driving approximately 20 MPH, the vehicle was jerking as the intelligent brake assist and blind spot intervention malfunction warning lights illuminated. The contact also stated that she was unable to drive at faster speeds because the RPM would increase and remain at 5,000 RPM. Additionally, the contact stated that while she was coming to a stop at a traffic light, the vehicle stalled and then lost motive power. The vehicle was able to be restarted. The vehicle had not yet been taken to a local dealer or independent mechanic for diagnosis or repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 103,000.
NHTSA complaint #11491802 — an unverified report by a vehicle owner.
The contact owns a 2013 Infiniti JX35. The contact stated while driving at 40 MPH, she felt the vehicle vibrate. The contact then attempted to accelerate however the vehicle failed to increase in speed. The vehicle was shut off and then restarted but the failure persisted. The contact was able to shift into reverse and exit out the highway. She pulled over and waited for the vehicle to cool down, and the contact started up the vehicle, and the vehicle was operating normally. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was 135,000.
NHTSA complaint #11478878 — an unverified report by a vehicle owner.
I own a 2013 Infiniti JX35 and the transmission failed on 1 July 2022. It was replaced by AAMCO in Irondale Alabama on the 8th of July. The transmission promptly failed on the way back to SC. during the failure, the FCW and BCI malfunction warning lights came on and the vehicle shuddered and loss power while I was on the highway. the check engine light also came on. I am now hearing that this is a common problem with the 2013 JX35 and the 2014-15 QX60 SUVs. Had I known about this issue, I never would have purchased this death trap. I have made a subsequent trip to the AAMCO here in Columbia, SC and they reset or cleared the codes and as soon as I got on the road to head home, they came right back and I loss power and the vehicle began to shudder again.
NHTSA complaint #11474291 — an unverified report by a vehicle owner.
The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds, the vehicle hesitated and shuttered while in ECO-Mode while depressing the accelerator pedal. The contact also stated that there was no warning light illuminated. The manufacturer was notified of the failure but offered no assistance. The contact had taken the vehicle to several independent mechanics who informed the contact that the failure was related to the defective CVT transmission. The vehicle was not repaired. The failure mileage was approximately 46,000.
NHTSA complaint #11473704 — an unverified report by a vehicle owner.
No warning lights etc prior to the issue. The vehicle slowed down and sped up on its own. The vehicle would randomly slow down when you were trying to speed up and speed up when you were trying to slow down. The vehicle would change out of gears. The vehicle changed gears in traffic - Transmission Failure and Catalytic Converter Failure Safety - The vehicle slowed and sped up on its own in traffic- Transmission Catalytic Converter -Could have received carbon monoxide poisoning The issue first appeared in April -May 2022 The vehicle has been inspected by Nalley Infiniti. The dealership confirmed that this is a well-known issue with this model vehicle but no official recall has been issued. They There were no warning signs of the vehicle having issues. The vehicle had just been in for service and has only been serviced by this Infiniti dealership during my ownership of the vehicle.
NHTSA complaint #11467886 — an unverified report by a vehicle owner.