FaultScore report
Owners have filed 44 complaints about the 2012 Infiniti M37 with NHTSA between 2012 and 2026. The largest single group is the steering. Across this model's run it ranks 2 of 3 worst.
FaultScore 44/100
Higher is worse. Measured against the other years of the Infiniti M37.
How this is worked out44
Complaints
1
Crashes reported
1
Fires reported
0
Injuries reported
53,000 mi
Median mileage at failure
Half of reported failures happened before this
27%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
NHTSA overall crash rating
From the agency's own crash tests
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 68,000 miles
Median failure at 53,000 miles
Median failure at 18,000 miles
Median failure at 45,000 miles
Median failure at 53,000 miles
Median failure at 45,000 miles
Median failure at 28,150 miles
Median failure at 11,650 miles
0 crashes, 1 fires · median 33,000 mi
Median failure at 75,000 miles
Odometer readings owners gave when they filed. About half of all complaints include one.
The agency crash-tested this model year itself. These are its own photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
| Configuration | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2012 Infiniti M37 4 DR AWD |
11.3% risk
|
|||
| 2012 Infiniti M37 4 DR FWD |
11.3% risk
|
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Reports where the owner recorded a crash, a fire, an injury or a death.
STEERING
When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right.
NHTSA complaint #11421979 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE DRIVING APPROXIMATELY 55 MPH, BLACK SMOKE EMITTED FROM THE HOOD OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND A BALL OF FLAMES IMMEDIATELY SHOT OUT FROM UNDERNEATH THE FRONT END OF THE VEHICLE. THE CONTACT DIALED 911. THE FIRE DEPARTMENT ARRIVED APPROXIMATELY 20 TO 30 MINUTES LATER AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. BOTH A FIRE AND A POLICE REPORT WERE FILED. THERE WERE NO INJURIES. THE REMNANTS OF THE VEHICLE WERE TOWED AWAY BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
NHTSA complaint #10818391 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
AIR BAGS
The front passenger airbag warning light came on with a dash warning flashing light. I isolated the fault to the passenger seat weight sensor, which prevents the airbag from deploying when a passenger of less than 90 pounds is sensed in the front seat. The time from the onset of the warning light to discovery of the actual fault was less than a week and this was facilitated by a mechanic with a sophisticated enough OBD reader to flesh out Infiniti codes. I called my local Infiniti dealer in Tacoma, WA and they were able to supply a part number but it has been discontinued for the 2011-2013 Infiniti M37 models. Without this sensor working, the passenger airbag may not deploy in the event of a collision, and that is unsatisfactory/downright unacceptable. These cars will operate for 20 plus years and are otherwise engineered to last 200/000 miles. I have 90,000 miles on the odometer and the car is otherwise in great shape, but I may be forced to scrap it if I can't resolve the weight sensor malfunction.
NHTSA complaint #11711442 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2012 Infiniti M37. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was quoted a diagnostic fee and declined to pay the fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.
NHTSA complaint #11593625 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
The contact owns a 2012 Infiniti M37. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, she was informed that the radiator pressure O-ring was leaking coolant. The independent mechanic diagnosed that the radiator needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was 96,294.
NHTSA complaint #11499969 — an unverified report by a vehicle owner.
SEATS
Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety issue. Infiniti says repairs would be the owner responsibility and cost in excess of $8,000. This is a critical safety issue and needs to be addressed by Infiniti before someone gets hurt.
NHTSA complaint #11479314 — an unverified report by a vehicle owner.
AIR BAGS
Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety issue. Infiniti says repairs would be the owner responsibility and cost in excess of $8,000. This is a critical safety issue and needs to be addressed by Infiniti before someone gets hurt.
NHTSA complaint #11479314 — an unverified report by a vehicle owner.
AIR BAGS
airbag light blinks. We tried the reset and it worked until someone sat in the seat. Called dealer and they said the seat bottom needs replacing as it’s a occupancy sensor. Cost for part + labor = 5K .. Totally outrageous. safety issue
NHTSA complaint #11436513 — an unverified report by a vehicle owner.
STEERING
When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right.
NHTSA complaint #11421979 — an unverified report by a vehicle owner.
STEERING
WHEN THE STEERING WHEEL IS ADJUSTED TO A NORMAL SETTING THE CASING POPS AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL.
NHTSA complaint #11386304 — an unverified report by a vehicle owner.
AIR BAGS
THE FRONT PASSENGER AIRBAG LIGHT WENT ON IN MY 2012 INFINITI M-37 UPON STARTING IT THE MORNING OF 10/09/2020. I BROUGHT IT INTO MY LOCAL TAMPA INFINITI DEALERSHIP ON 10/21/2020 WHERE I PURCHASED THE CAR AND HAVE HAD OVER 90% OF THE SERVICING COMPLETED. MY SERVICE ADVISOR MICHAEL ENGLISH EXPLAINED TO ME THAT IT WOULD COST OVER $7104 TO REPLACE THE BOTTOM OF THE FRONT PASSENGER SEAT. IN ADDITION A DIAGNOSTIC SENSOR WOULD LIKELY NEED TO BE REPLACED AT A COST OF $450. HE ALSO TOLD ME THAT THIS PROBLEM IS ONE THAT OCCURS IN A NUMBER OF INFINITI AUTOMOBILES OF THIS TYPE. HE WAS SORRY THAT IT WAS NOT COVERED BY ANY WARRANTY AND THAT IT DIDN'T SEEM FAIR THAT A RECALL WASN'T AVAILABLE TO REMEDY THE SAFETY PROBLEM. MY CAR HAS ONLY 120,000 MILES ON IT AND RUNS VERY WELL AND IS WORTH ABOUT $8000 AS A TRADE IN BUT NOT WITH A FAULTY PASSENGER SEAT SAFETY HAZARD. I CAN'T AFFORD TO FIX THIS PROBLEM THAT COST NEARLY AS MUCH THE CAR IS WORTH. HOW COULD INFINITI MAKE OR DESIGN A SEAT WITH AIR BAG SENSORS THAT CANT BE REPAIRED WITHOUT HAVING TO REPLACE THE ENTIRE SEAT? THIS IS THE RESULT OF POOR ENGINEERING AND IS A PRODUCT SAFETY HAZARD FORCING MANY CONSUMERS TO CHOOSE BETWEEN HAVING SAFETY EQUIPMENT OR DOING WITHOUT BECAUSE OF THE HIGH EXPENSE TO REPAIR. I'VE NEVER HAD AN ACCIDENT TO DEPLOY THE AIRBAGS AND MY CAR HAS ALWAYS BEEN GARAGE KEPT AND PROPERLY MAINTAINED. THIS IS A MANUFACTURER DEFECT AND THERE SHOULD BE A REMEDY FOR ALL THOSE OWNERS OF THIS TYPE OF VEHICLE. I HAVE NOTICED THERE ARE MANY OWNERS OF SIMILAR INFINITI VEHICLES THAT HAVE HAD A SIMILAR PROBLEM.
NHTSA complaint #11376775 — an unverified report by a vehicle owner.
POWER TRAIN
I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABOUT 6TO9SECOND DELAY BEFOR IT TAKE OFF WAS CLOSE OF OTHER CAR HITTING ME
NHTSA complaint #11362297 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABOUT 6TO9SECOND DELAY BEFOR IT TAKE OFF WAS CLOSE OF OTHER CAR HITTING ME
NHTSA complaint #11362297 — an unverified report by a vehicle owner.
ENGINE
I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABOUT 6TO9SECOND DELAY BEFOR IT TAKE OFF WAS CLOSE OF OTHER CAR HITTING ME
NHTSA complaint #11362297 — an unverified report by a vehicle owner.
SEATS
PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.
NHTSA complaint #11340954 — an unverified report by a vehicle owner.
AIR BAGS
PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.
NHTSA complaint #11340954 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.
NHTSA complaint #11340954 — an unverified report by a vehicle owner.
AIR BAGS
AIRBAG LIGHT STAYS ON. I WAS TOLD BY DEALERSHIP THAT OCCUPANCY SENSOR ON PASSENGER SEAT NEEDS TO BE REPLACED WHICH COST AROUND $5500.
NHTSA complaint #11328083 — an unverified report by a vehicle owner.
AIR BAGS
PASSENGER SIDE FRONT AIRBAG SENSOR TURNS OFF AIRBAG WHEN AN ADULT IS SEATED THERE. THIS OCCURS ALMOST EVERY TIME I HAVE A PASSENGER IN THAT SEAT. I CAN OCCASIONALLY GET IT TO TURN AIRBAG ON BY SHUTTING CAR OFF AND RESTARTING, SOMETIMES IT TAKES 3 CYCLES OF OFF/ON. MOST TIMES IT STILL WON'T RESET AND MY PASSENGER HAS TO MOVE TO A REAR SEAT. THIS HAPPENS EVEN WITH A 200 LB. MAN SEATED THERE. THIS IS MY 4TH INFINITI AND THEY'VE ALL HAD THIS ISSUE. INFINITI SHOULD BE HELD ACCOUNTABLE AND MAKE NEEDED REPAIRS TO THE AIRBAG SENSOR
NHTSA complaint #11181254 — an unverified report by a vehicle owner.
STEERING
I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULARLY. ONE MORNING I STARTED IT UP & IT STARTED POPPING & JUMPING (THE DAY BEFORE IT HAD RUN PERFECTLY) & MY CHECK ENGINE LIGHT WAS FLASHING. AT THIS TIME THERE WAS APPROX 65,000. MILES ON THE ODOMETER, THERE WAS LESS THAN 1000 MILES SINCE MY LAST OIL CHANGE. I TOOK IT TO MY MECHANIC & THEY TOLD ME THERE WAS NO OIL IN IT..THE OIL WAS COMPLETELY GONE. THERE WAS NO OIL SPOTS IN MY DRIVEWAY AT ALL WE COULDN'T UNDERSTAND WHERE THE OIL COULD HAVE GONE IN LESS THAN 1000 MILES SINCE MY LAST OIL CHANGE. THE MECHANICS FILLED IT WITH OIL, I DROVE IT ONLY LOCALLY A FEW WEEKS & WHEN I CHECKED IT AGAIN THE OIL WAS GONE..WITH NO OIL STAINS IN MY DRIVEWAY. I CALLED INFINITY, THEY TOWED IT TO INFINITY DEALERSHIP IN NJ, THE DEALERSHIP TOLD ME IT WAS DUE TO NEGLECTING TO HAVE THE OIL CHANGED & I NEEDED A NEW MOTOR WHICH COST APPROX $12,000. I TOLD THEM I HAVE RECEIPTS OF THE OIL CHANGES & THEY SAID THEN IT WAS NEGLECTED PRIOR TO MY OWNING IT WHICH I CANNOT UNDERSTAND HOW THAT COULD BE AFTER OWNING THE CAR FOR OVER 3 YEARS WITHOUT A PROBLEM, THEY THEN ACCUSED ME OF NEGLECTING THE CAR BECAUSE I DIDN'T BRING IT TO THEM FOR MAINTENANCE. NO ONE I SPOKE TO CAN UNDERSTAND HOW IT COULD RUN COMPLETELY OUT OF OIL IN LESS THAN 1000 MILES & IT DIDN'T START RUNNING BAD GRADUALLY IT LITERALLY HAPPENED OVERNIGHT. ONE MECHANICS I SPOKE TO SAID IT MAY BE A DEFECT TO LOOK UP RECALLS, I SAW A SIMILAR ISSUE ON SOME MODEL INFINITIES BUT MY CAR WAS NOT INCLUDED IN THE RECALL. I NOW HAVE LESS THAN 69,000. MILES ON AN INFINITY WHICH NEEDS A NEW MOTOR THAT COSTS MORE THAN THE CAR VALUE.
NHTSA complaint #11171140 — an unverified report by a vehicle owner.
ENGINE
I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULARLY. ONE MORNING I STARTED IT UP & IT STARTED POPPING & JUMPING (THE DAY BEFORE IT HAD RUN PERFECTLY) & MY CHECK ENGINE LIGHT WAS FLASHING. AT THIS TIME THERE WAS APPROX 65,000. MILES ON THE ODOMETER, THERE WAS LESS THAN 1000 MILES SINCE MY LAST OIL CHANGE. I TOOK IT TO MY MECHANIC & THEY TOLD ME THERE WAS NO OIL IN IT..THE OIL WAS COMPLETELY GONE. THERE WAS NO OIL SPOTS IN MY DRIVEWAY AT ALL WE COULDN'T UNDERSTAND WHERE THE OIL COULD HAVE GONE IN LESS THAN 1000 MILES SINCE MY LAST OIL CHANGE. THE MECHANICS FILLED IT WITH OIL, I DROVE IT ONLY LOCALLY A FEW WEEKS & WHEN I CHECKED IT AGAIN THE OIL WAS GONE..WITH NO OIL STAINS IN MY DRIVEWAY. I CALLED INFINITY, THEY TOWED IT TO INFINITY DEALERSHIP IN NJ, THE DEALERSHIP TOLD ME IT WAS DUE TO NEGLECTING TO HAVE THE OIL CHANGED & I NEEDED A NEW MOTOR WHICH COST APPROX $12,000. I TOLD THEM I HAVE RECEIPTS OF THE OIL CHANGES & THEY SAID THEN IT WAS NEGLECTED PRIOR TO MY OWNING IT WHICH I CANNOT UNDERSTAND HOW THAT COULD BE AFTER OWNING THE CAR FOR OVER 3 YEARS WITHOUT A PROBLEM, THEY THEN ACCUSED ME OF NEGLECTING THE CAR BECAUSE I DIDN'T BRING IT TO THEM FOR MAINTENANCE. NO ONE I SPOKE TO CAN UNDERSTAND HOW IT COULD RUN COMPLETELY OUT OF OIL IN LESS THAN 1000 MILES & IT DIDN'T START RUNNING BAD GRADUALLY IT LITERALLY HAPPENED OVERNIGHT. ONE MECHANICS I SPOKE TO SAID IT MAY BE A DEFECT TO LOOK UP RECALLS, I SAW A SIMILAR ISSUE ON SOME MODEL INFINITIES BUT MY CAR WAS NOT INCLUDED IN THE RECALL. I NOW HAVE LESS THAN 69,000. MILES ON AN INFINITY WHICH NEEDS A NEW MOTOR THAT COSTS MORE THAN THE CAR VALUE.
NHTSA complaint #11171140 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.
NHTSA complaint #11144828 — an unverified report by a vehicle owner.
ENGINE
2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.
NHTSA complaint #11144828 — an unverified report by a vehicle owner.
ELECTRONIC STABILITY CONTROL (ESC)
2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.
NHTSA complaint #11144828 — an unverified report by a vehicle owner.
STEERING
I'D LIKE TO REPORT A PROBLEM THAT HAS OCCURRED WITH MY 2012 INFINITI M37 WHICH SEEMS TO BE PRETTY FATAL. THE PLASTIC COVER THAT COVERS THE STEERING WHEEL'S ROD CRACKS OPEN WHEN THE STEERING WHEEL IS TILTED TO A LOWER POSITION. ONCE THE COVER IS CRACKED, STEERING WHEEL RUBS ON TO THE PLASTIC BEHIND IT AND MAKES THE STEERING WHEEL NEARLY IMPOSSIBLE TO STEER. IF SOMEONE FACED THIS ISSUE BY CHANGING THEIR STEERING WHEEL POSITION WHILE DRIVING, IT WILL SURELY LEAD TO A FATAL ACCIDENT. THIS ISSUE SEEMS TO HAPPEN TO OTHER VEHICLES AS WELL ACCORDING TO THE FORUM LINK ATTACHED: HTTP://FORUMS.NICOCLUB.COM/STEERING-WHEEL-RUBBING-PLASTIC-HOUSING-T609452.HTML I HAVE TRIED TO CONTACT INFINITI REGARDING THIS ISSUE AND THE ANSWER I RECEIVED WAS THAT THERE'S NOTHING THEY COULD DO SINCE I AM OUT OF WARRANTY. HOWEVER, THAT PART OF THE VEHICLE IS BARELY USED NOR TOUCHED WHICH MAKES THIS A MANUFACTURING DEFECT BUT NO ONE WANTS TO BE RESPONSIBLE FOR THIS. SINCE THIS IS A SAFETY RELATED ISSUE I'D LIKE TO ASK NHTSA TO GET INVOLVED AND HELP US OUT ON THIS MATTER. THANK YOU VERY MUCH AND I WILL AWAIT FOR YOUR RESPONSE.
NHTSA complaint #11102883 — an unverified report by a vehicle owner.
POWER TRAIN
TOTAL LACK OF ACCELERATION WHEN PASSING. THERE IS A 2-3 SECOND DELAY PRIOR TO THE DOWNSHIFT AND I'M NEVER SURE WHEN THE ACCELERATION WILL TAKE PLACE. THIS PROBLEM OCCURS FROM 50MPH AND UP. I HAVE HAD THIS PROBLEM SINCE I PURCHASED THE CAR AND IT HAS NOT CHANGED OVER TIME. INFINITY REPROGRAMMED THE ECM AND NO IMPROVEMENT WAS NOTED. I GAVE UP ON THEIR SERVICE SUPPORT. THANKS
NHTSA complaint #11076011 — an unverified report by a vehicle owner.
STEERING
WHEN ENTERING & EXITING THE CAR THE STEERING WHEEL WILL ADJUST. WE STARTED NOTICING A NOISE AND THEN IT MADE A LOUD POP. I NOTICED THAT THE PLASTIC HOUSING AROUND THE COLUMN WAS IN A BIND. I MOVED THE STEERING WHEEL UP TO BE ABLE TO STEER. THIS IS RIDICULOUS ON THIS TYPE OF CAR. I'VE READ MANY COMPLAINTS WITH THE SAME PROBLEM AND NOT THERE IS NO RECALL??? IS THERE A RECALL OR NOT? CAN THIS BE FIXED REASONABLY?
NHTSA complaint #11024529 — an unverified report by a vehicle owner.