Owners have filed 25 complaints
about the 2013 Infiniti M37 with NHTSA between 2014 and 2026.
The largest single group is the steering.
Across this model's run it ranks 3 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Infiniti M37. 50 means typical for this
model; 100 means roughly double.
Severity — 21
4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 99
58% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2013 Infiniti M37
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Steering
520.0%
Median failure at 41,050 miles
Airbags
416.0%
Median failure at 8,000 miles
Electrical System
416.0%
Median failure at 39,500 miles
Transmission & Drivetrain
312.0%
Median failure at 15,000 miles
Stability & Traction Control
28.0%
Median failure at 7,500 miles
Acceleration & Cruise Control
28.0%
1 crashes, 0 fires · median 13,500 mi
Engine & Cooling
28.0%
Median failure at 50,000 miles
Seats
14.0%
Wheels
14.0%
Median failure at 41,050 miles
Suspension
14.0%
Median failure at 1 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
526.3%
1,000 – 9,999 miles
15.3%
10,000 – 24,999 miles
421.1%
25,000 – 49,999 miles
421.1%
50,000 – 74,999 miles
15.3%
75,000 – 99,999 miles
315.8%
150,000+ miles
15.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2014peak 4Apr 2026
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 27,000 milesOxnard, CACrash
VEHICLE SPEED CONTROL
ON THURSDAY, AUGUST 15, I WAS IN CAMARILLO FOR A HAIRCUT APPOINTMENT. IT WAS 11:25 AND MY APPOINTMENT WAS AT 11:40. I WAS ALREADY IN THE PARKING SPACE, MOVING AT A SLOW SPEED AND WAS APPROXIMATELY 6 FT. FROM THE RAISED CONCRETE CURB AT THE END OF THE PARKING SPACE. SUDDENLY THE CAR BEGAN TO ACCELERATE AND I OBSERVED SMOKE FROM THE TIRES. I LATER SAW THIS WAS CAUSED BY THE TIRES DIGGING INTO THE ASPHALT. DURING THE SUDDEN, UNINTENDED ACCELERATION I KEPT WONDERING HOW I WAS GOING TO STOP THE CAR. FORTUNATELY THERE WAS A STURDY TREE THAT STOPPED THE CAR BEFORE CROSSING THE ROAD INTO TRAFFIC. WHEN THE CAR HIT THE TREE THE AIRBAG DEPLOYED AND MY ONLY DAMAGE WAS A SEVERELY BRUISED CHEST AND A BURNT ARM FROM THE GASES EXPELLED BY THE AIRBAG. I SAW THE CAR HIT THE TREE, SAW THE AIRBAG DEPLOY AND FELT A SENSE OF RELIEF THAT THE CAR WAS FINALLY STOPPED. SINCE I HAD SO FEW FEET LEFT TO DRIVE BEFORE I PARKED THE CAR THERE IS NO WAY THAT I WOULD HAVE STOMPED ON THE GAS HARD ENOUGH TO CAUSE THE TIRES TO BURN OUT, LEAVING GOUGE MARKS IN THE ASPHALT.
NHTSA complaint #11244835 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Odometer Fraud. The contact purchased a 2013 Infiniti M37. The vehicle was a local independent dealer sale. The contact stated that after purchasing the vehicle, the contact was informed by the mechanic that there was a mileage discrepancy. At the time of purchase, the mileage was 80,000. The VIN search by the mechanic indicated that the mileage was 180,000.
NHTSA complaint #11731770 — an unverified report by a vehicle owner.
Naples, FL
SEATS
In December, 2022, the airbag warning light activated. AT a cost to us of over $1500, the Infiniti dealer replaced the failed sensor. What we did not know is that this did not fix the problem and the air bag on the passenger side would never have deployed in the event of an accident. In November, 2023, the airbag warning light again activated. It turns out that the seat assembly had actually failed of which we were unaware. This is a very expensive repair to a part that should never have failed in the first place. After significant discussions with Infiniti, they did decide to cover the cost of the seat assembly itself but not the labor to install it (another $800). At this time, we are still unclear as to whether this will actually solve the problem. Aside from a very expensive repair to a part which never should have failed (especially since the car is very lightly driven) we were and are very concerned that this could have resulted in a very serious injury in the event of a vehicle crash. We consider the discussions with Inifiniti to be unsatisfactory with respect to the whole incident.
NHTSA complaint #11557170 — an unverified report by a vehicle owner.
Naples, FL
AIR BAGS
In December, 2022, the airbag warning light activated. AT a cost to us of over $1500, the Infiniti dealer replaced the failed sensor. What we did not know is that this did not fix the problem and the air bag on the passenger side would never have deployed in the event of an accident. In November, 2023, the airbag warning light again activated. It turns out that the seat assembly had actually failed of which we were unaware. This is a very expensive repair to a part that should never have failed in the first place. After significant discussions with Infiniti, they did decide to cover the cost of the seat assembly itself but not the labor to install it (another $800). At this time, we are still unclear as to whether this will actually solve the problem. Aside from a very expensive repair to a part which never should have failed (especially since the car is very lightly driven) we were and are very concerned that this could have resulted in a very serious injury in the event of a vehicle crash. We consider the discussions with Inifiniti to be unsatisfactory with respect to the whole incident.
NHTSA complaint #11557170 — an unverified report by a vehicle owner.
Naples, FL
AIR BAGS
The airbag control module failed on this car which has under 25000 miles on it. The airbag would not have deployed if the car was in an accident and insurance claims would have been void so we had no choice but to immediately replace the module at a cost of over $2,000. The dealer inspected and confirmed that this was the case (and also that they have seen it happen on other Infinity's). The warning light was the first indication of the problem and we immediately took it to the dealer who replaced it. We can understand mechanical failures in an older car but it seems ridiculous that this vital piece of safety equipment would fail on a car with very low mileage and we have never had a car where the airbag system failed.
NHTSA complaint #11499579 — an unverified report by a vehicle owner.
Jonesboro, GA
AIR BAGS
2013 INFINITYM37S PASSENGER AIR BAG SENSOR MALFUNCTION, APPARENTLY SHUTTING OFF PASSENGER SIDE AIR BAG. THIS IS A SAFETY CONCERN AND THE NHTSA SHOULD MAKE NISSAN/ INFINITY MAKE CORRECTION TO THIS SENSOR, BEFORE MANY OWNERS OF THESE VEHICLE FAMILY ARE KILLED OR SEVERELY INJURED.
NHTSA complaint #11387694 — an unverified report by a vehicle owner.
at 1 milesSpringfield, MA
POWER TRAIN
WHEN I ACCELERATE THE VEHICLE DOESN'T SPEED UP AND SOMETIMES IT HESITATES. THIS IS DANGEROUS ESPECIALLY WHEN ENTERING THE FREEWAY IT TAKES A WHILE AFTER I ACCELERATE FOR THE CAR TO GET UP TO SPEED. SEEMS LIKE A TRANSMISSION ISSUE. INFINITI NEEDS A RECALL. I KNOW SEVERAL PEOPLE WITH THIS CAR AND HAVE THE SAME ISSUE.
NHTSA complaint #11349589 — an unverified report by a vehicle owner.
at 1 milesSpringfield, MA
VEHICLE SPEED CONTROL
WHEN I ACCELERATE THE VEHICLE DOESN'T SPEED UP AND SOMETIMES IT HESITATES. THIS IS DANGEROUS ESPECIALLY WHEN ENTERING THE FREEWAY IT TAKES A WHILE AFTER I ACCELERATE FOR THE CAR TO GET UP TO SPEED. SEEMS LIKE A TRANSMISSION ISSUE. INFINITI NEEDS A RECALL. I KNOW SEVERAL PEOPLE WITH THIS CAR AND HAVE THE SAME ISSUE.
NHTSA complaint #11349589 — an unverified report by a vehicle owner.
at 85,000 milesChicago, IL
POWER TRAIN
THE CAR WON'T ACCELERATE WHEN PRESSING THE GAS AND ALSO WILL JERK AND JUMP WHEN SHIFTING. IT'S VERY DANGEROUS WHEN DRIVING ON THE EXPRESSWAY BECAUSE THE CAR WON'T ACCELERATE, BUT SOMETIMES WILL TAKE OFF ON IT'S OWN EVEN WHEN I PRESS THE BRAKE. THIS IS DEFINITELY A TRANSMISSION PROBLEM WHICH I'VE HEARD BEFORE ON SEVERAL OCCASIONS ABOUT THIS PARTICULAR CAR. ALSO, 2 LIGHTS STAY ON ON MY DASH WHEN THESE THINGS ARE HAPPENING.
NHTSA complaint #11344017 — an unverified report by a vehicle owner.
at 85,000 milesChicago, IL
ENGINE
THE CAR WON'T ACCELERATE WHEN PRESSING THE GAS AND ALSO WILL JERK AND JUMP WHEN SHIFTING. IT'S VERY DANGEROUS WHEN DRIVING ON THE EXPRESSWAY BECAUSE THE CAR WON'T ACCELERATE, BUT SOMETIMES WILL TAKE OFF ON IT'S OWN EVEN WHEN I PRESS THE BRAKE. THIS IS DEFINITELY A TRANSMISSION PROBLEM WHICH I'VE HEARD BEFORE ON SEVERAL OCCASIONS ABOUT THIS PARTICULAR CAR. ALSO, 2 LIGHTS STAY ON ON MY DASH WHEN THESE THINGS ARE HAPPENING.
NHTSA complaint #11344017 — an unverified report by a vehicle owner.
at 90,000 milesPlantation, FL
STEERING
VEHICLE 4WAS LIGHT IS ON. WHILE DRIVING AFTER MAKING A TURN THE STEERING WHEEL UN-ALIGNS ITSELF SO WHEN YOU LOOK AT IT IT'S AS IF THE CAR IS UNALIGNED. IT THEN ALIGNS ITSELF AT SOME POINT UPON ANOTHER TURN. I DID RESEARCH AFTER READING THERE HAS BEEN MANY INFINITY RECALLS FOR STEERING ISSUES. I AM HIGHLY CONCERNED I MAY GET INTO AN ACCIDENT DUE TO THIS MANUFACTURE ISSUE. HOW CAN I GET ASSISTANCE TO GET THIS FIXED?
NHTSA complaint #11324913 — an unverified report by a vehicle owner.
at 27,000 milesOxnard, CACrash
VEHICLE SPEED CONTROL
ON THURSDAY, AUGUST 15, I WAS IN CAMARILLO FOR A HAIRCUT APPOINTMENT. IT WAS 11:25 AND MY APPOINTMENT WAS AT 11:40. I WAS ALREADY IN THE PARKING SPACE, MOVING AT A SLOW SPEED AND WAS APPROXIMATELY 6 FT. FROM THE RAISED CONCRETE CURB AT THE END OF THE PARKING SPACE. SUDDENLY THE CAR BEGAN TO ACCELERATE AND I OBSERVED SMOKE FROM THE TIRES. I LATER SAW THIS WAS CAUSED BY THE TIRES DIGGING INTO THE ASPHALT. DURING THE SUDDEN, UNINTENDED ACCELERATION I KEPT WONDERING HOW I WAS GOING TO STOP THE CAR. FORTUNATELY THERE WAS A STURDY TREE THAT STOPPED THE CAR BEFORE CROSSING THE ROAD INTO TRAFFIC. WHEN THE CAR HIT THE TREE THE AIRBAG DEPLOYED AND MY ONLY DAMAGE WAS A SEVERELY BRUISED CHEST AND A BURNT ARM FROM THE GASES EXPELLED BY THE AIRBAG. I SAW THE CAR HIT THE TREE, SAW THE AIRBAG DEPLOY AND FELT A SENSE OF RELIEF THAT THE CAR WAS FINALLY STOPPED. SINCE I HAD SO FEW FEET LEFT TO DRIVE BEFORE I PARKED THE CAR THERE IS NO WAY THAT I WOULD HAVE STOMPED ON THE GAS HARD ENOUGH TO CAUSE THE TIRES TO BURN OUT, LEAVING GOUGE MARKS IN THE ASPHALT.
NHTSA complaint #11244835 — an unverified report by a vehicle owner.
at 1 milesJonesboro, GA
SUSPENSION
ABOUT 2 WEEKS AGO MY 4WAS AND TRACTION LIGHT CAME ON WHILE DRIVING UNDER 35 MPH IN MY SUBDIVISION IN A STRAIGHT LINE AND NOTHING SEEMS TO FIX IT, NOW ON WET ROADS CAR FEELS LOOSE IN THE REAR. I HAVE HEARD LOTS OF COMPLAINTS ABOUT THIS SYSTEM AND FEEL IT IS A SAFETY CONCERN AND SHOULD BE A RECALL. THANKS
NHTSA complaint #11141439 — an unverified report by a vehicle owner.
at 1 milesJonesboro, GA
ELECTRICAL SYSTEM
ABOUT 2 WEEKS AGO MY 4WAS AND TRACTION LIGHT CAME ON WHILE DRIVING UNDER 35 MPH IN MY SUBDIVISION IN A STRAIGHT LINE AND NOTHING SEEMS TO FIX IT, NOW ON WET ROADS CAR FEELS LOOSE IN THE REAR. I HAVE HEARD LOTS OF COMPLAINTS ABOUT THIS SYSTEM AND FEEL IT IS A SAFETY CONCERN AND SHOULD BE A RECALL. THANKS
NHTSA complaint #11141439 — an unverified report by a vehicle owner.
at 1 milesJonesboro, GA
ELECTRONIC STABILITY CONTROL (ESC)
ABOUT 2 WEEKS AGO MY 4WAS AND TRACTION LIGHT CAME ON WHILE DRIVING UNDER 35 MPH IN MY SUBDIVISION IN A STRAIGHT LINE AND NOTHING SEEMS TO FIX IT, NOW ON WET ROADS CAR FEELS LOOSE IN THE REAR. I HAVE HEARD LOTS OF COMPLAINTS ABOUT THIS SYSTEM AND FEEL IT IS A SAFETY CONCERN AND SHOULD BE A RECALL. THANKS
NHTSA complaint #11141439 — an unverified report by a vehicle owner.
at 41,050 milesCharleston, SC
WHEELS
I OWN A 2013 INFINITI AWD M37XS THAT I FEEL IS UNSAFE BECAUSE OF A STEERING ISSUE OR SOMETHING. THE VEHICLE CONTINUALLY VEERS FROM SIDE TO SIDE UNLESS THE ROAD TRAVELLED IS PERFECTLY FLAT WITHOUT ANY IMPERFECTIONS AND IT IS NOT OFTEN A ROAD IS FLAT WITHOUT IMPERFECTIONS.. I HAVE TO CONTINUAL COURSE CORRECTIONS AND IT IS VERY EASY TO OVERCOMPENSATE THE STEERING, WHICH COULD POTENTIALLY LEAD TO VEERING OFF THE ROAD ESPECIALLY IF THE ROAD IS A NARROW TRACK/COUNTRY ROAD, CRASHING AND OR CRASHING INTO ANOTHER VEHICLE. I USE TO LIVE IN NC AND MD AND TO BE HONEST, I CANNOT IMAGINE DRIVING THIS CAR IN ICE OR SNOW. THIS VEHICLE IS HARD TO CONTROL MAKING IT UNSAFE. I'VE SENT MY CONCERNS TO BAKER INFINITI IN CHARLESTON, SC LATE YESTERDAY EVENING AFTER RETURNING FROM A ROAD TRIP AND FEARED FOR MY LIFE. I'VE COMPLAINED ABOUT THIS ISSUE BEFORE BUT WAS TOLD BY ONE OF THE TECHNICIANS AT BAKER INFINITI THAT IT WAS THE WAY THE TIRES HIT THE ROAD. NEW TIRES AND AN ALIGNMENT WILL NOT CORRECT THIS PROBLEM, THEREFORE I BELIEVE THIS IS A TRUE PROBLEM AND IS POTENTIALLY BEING IGNORED BY INFINITI OR YOU ARE UNAWARE. I FIND IT HARD TO BELIEVE THAT I AM THE ONLY M OWNER WHOM HAVE EXPERIENCED THIS DANGEROUS AND LIFE THREATENING ISSUE. I SEE THERE WAS A RECALL ON 2014-2016 INFINITI Q50 & Q50 HYBRID. I STRONGLY BELIEVE THE 2013 HAS THE SAME ISSUE OR SOMETHING SIMILAR. BOTTOM, THERE IS A MAJOR PROBLEM. PLEASE LET ME KNOW, WHAT I NEED TO DO. I HAVE NOTIFIED THE DEALERSHIP AS WELL AS INFINITI CORPORATION.
NHTSA complaint #11046273 — an unverified report by a vehicle owner.
at 41,050 milesCharleston, SC
STEERING
I OWN A 2013 INFINITI AWD M37XS THAT I FEEL IS UNSAFE BECAUSE OF A STEERING ISSUE OR SOMETHING. THE VEHICLE CONTINUALLY VEERS FROM SIDE TO SIDE UNLESS THE ROAD TRAVELLED IS PERFECTLY FLAT WITHOUT ANY IMPERFECTIONS AND IT IS NOT OFTEN A ROAD IS FLAT WITHOUT IMPERFECTIONS.. I HAVE TO CONTINUAL COURSE CORRECTIONS AND IT IS VERY EASY TO OVERCOMPENSATE THE STEERING, WHICH COULD POTENTIALLY LEAD TO VEERING OFF THE ROAD ESPECIALLY IF THE ROAD IS A NARROW TRACK/COUNTRY ROAD, CRASHING AND OR CRASHING INTO ANOTHER VEHICLE. I USE TO LIVE IN NC AND MD AND TO BE HONEST, I CANNOT IMAGINE DRIVING THIS CAR IN ICE OR SNOW. THIS VEHICLE IS HARD TO CONTROL MAKING IT UNSAFE. I'VE SENT MY CONCERNS TO BAKER INFINITI IN CHARLESTON, SC LATE YESTERDAY EVENING AFTER RETURNING FROM A ROAD TRIP AND FEARED FOR MY LIFE. I'VE COMPLAINED ABOUT THIS ISSUE BEFORE BUT WAS TOLD BY ONE OF THE TECHNICIANS AT BAKER INFINITI THAT IT WAS THE WAY THE TIRES HIT THE ROAD. NEW TIRES AND AN ALIGNMENT WILL NOT CORRECT THIS PROBLEM, THEREFORE I BELIEVE THIS IS A TRUE PROBLEM AND IS POTENTIALLY BEING IGNORED BY INFINITI OR YOU ARE UNAWARE. I FIND IT HARD TO BELIEVE THAT I AM THE ONLY M OWNER WHOM HAVE EXPERIENCED THIS DANGEROUS AND LIFE THREATENING ISSUE. I SEE THERE WAS A RECALL ON 2014-2016 INFINITI Q50 & Q50 HYBRID. I STRONGLY BELIEVE THE 2013 HAS THE SAME ISSUE OR SOMETHING SIMILAR. BOTTOM, THERE IS A MAJOR PROBLEM. PLEASE LET ME KNOW, WHAT I NEED TO DO. I HAVE NOTIFIED THE DEALERSHIP AS WELL AS INFINITI CORPORATION.
NHTSA complaint #11046273 — an unverified report by a vehicle owner.
Orange Park, FL
STEERING
THE STEERING WHEEL HOUSING CAME OFF TRACK/SEPARATED AND I CANNOT USE THE STEERING WHEEL WITHOUT IT BEING IN A RAISED MANNER SO THE HOUSING WONT RUB AGAINST THE STEERING WHEEL. THE CAR IS OUT OF MANUF WARRANTY BY YEARS NOT MILEAGE. (4 YR 60K). I SEE OTHER COMPLAINTS ONLINE AND DEALER WILL NOT HONOR THE OBVIOUS DESIGN DEFECT.
NHTSA complaint #10991424 — an unverified report by a vehicle owner.
at 64,000 milesMandeville, LA
ELECTRICAL SYSTEM
ALL 4 WINDOWS ROLL DOWN, RANDOMLY AND INTERMITTENTLY, WHEN PARKED AND TURNED OFF. MY KEY FOB IS NOT ONE THAT ALLOWS THE HOLDING DOWN OF THE LOCK OR UNLOCK BUTTON TO ROLL WINDOWS DOWN. IT IS EVIDENTLY A MALFUNCTION AS THERE IS NOTHING DOWN BY THE DRIVER TO CAUSE IT.
NHTSA complaint #10956306 — an unverified report by a vehicle owner.
at 39,800 milesNEW York, NY
STEERING
WHILE DRIVING MY CAR ON THE VAN WYCK EXPRESSWAY AND THE QUEENSBOROUGH BRIDGE IN NYC, I NOTICED THAT THE CAR STEERING STARTED PULLING AND I MOMENTARILY LOST CONTROL OF THE VEHICLE FOR 2-3 SECONDS. IT WAS IF THE CAR STARTED FOLLOWING THE CHANGE IN PAVEMENT OR THE GROOVES IN THE ROAD. I WAS TERRIFIED TO THE POINT WHERE I HAD TO REDUCE MY SPEED FROM 50MPH TO 25MPH AND I SWITCHED TO THE OUTER LANES. YEARS AGO IN MY 20'S I NOTICED THIS WITH MY BROTHERS G35, BUT SINCE I WAS A NEW DRIVER I JUST ASSUMED THAT SINCE IT WAS A FAST CAR, MAYBE I COULDN'T HANDLE IT. BUT AS I AM NOW IN MY 30'S AND HAVE OVER 12 YEARS OF DRIVING EXPERIENCE BEHIND ME, COMPARED WITH DRIVING CHRYSLER 300'S, ALTIMA'S, JETTA'S, PASSENGER VANS FOR WORK, ETC. I AM BEGINNING TO THINK THAT THIS MAY BE AN INFINITI FLAW. IT WOULD BE REALLY GREAT IF SOMEONE COULD LOOK INTO THIS. MY CAR HAS LOW MILEAGE AND THE DEALER HAS PROVIDED ME WITH THE SERVICE RECORD AND SHOW ME THE NEW TIRES.
NHTSA complaint #10901913 — an unverified report by a vehicle owner.
at 8,000 milesBocaraton, FL
AIR BAGS
TL* THE CONTACT OWNS A 2013 INFINITI M37. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG HAD NOT BEEN DESIGNED OR INSTALLED PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 8,000.
NHTSA complaint #10661572 — an unverified report by a vehicle owner.
Bothell, WA
STEERING
SHORTLY AFTER PURCHASING MY M37, I FOUND IT DIFFICULT TO STEER ON THE ROAD. I STARTED DOING SOME INVESTIGATION ON THE INTERNET AND FOUND A CONCEPT CALLED "TRAMLINING" THAT OTHER M INFINITI OWNERS WERE EXPERIENCING AND WHICH DESCRIBED WHAT I WAS EXPERIENCING. I DON'T FEEL THERE IS A CERTAIN SPEED THAT TRIGGERS THE CONDITION. YOU REALLY HAVE TO HOLD ON TO THE STEERING WHEEL TO CONTROL THE CAR. I TOOK THE CAR BACK TO THE INFINITI DEALER TO HAVE IT CHECKED OUT AND EXPLAINED THE CONCEPT OF "TRAMLINING". THE DEALER SAID IT WAS THE ROAD AND HOW THE M37'S WHEELS TEND TO FALL INTO THE CURVES AND A BUNCH OF OTHER BLAH, BLAH BLAH STUFF. THEY FOUND NOTHING WRONG WITH THE STEERING OR THE WHEELS. BUT I HAVE DRIVEN OTHER CARS AND HAVE NEVER HAD SUCH A STEERING CONTROL PROBLEM. IT CAN BE QUITE SCARY AT TIMES, WHEN THE ROAD IS NOT TOTALLY SMOOTH. I FEEL INFINITI KNOWS ABOUT THIS PROBLEM WITH THE M, BUT DON'T WANT TO DO ANYTHING ABOUT IT.
NHTSA complaint #10577139 — an unverified report by a vehicle owner.
at 15,000 milesSpring Branch, TX
POWER TRAIN
WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN A CATASTROPHIC EVENT.
NHTSA complaint #10567493 — an unverified report by a vehicle owner.
at 15,000 milesSpring Branch, TX
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN A CATASTROPHIC EVENT.
NHTSA complaint #10567493 — an unverified report by a vehicle owner.
at 15,000 milesSpring Branch, TX
ENGINE
WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN A CATASTROPHIC EVENT.
NHTSA complaint #10567493 — an unverified report by a vehicle owner.
at 15,000 milesSpring Branch, TX
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE CAR WOULD NOT ACCELERATE AND THE TRANSMISSION WAS HESITATING SEVERELY WHEN PUSHING ON THE ACCELERATOR. PROBLEM CONTINUED UNTIL THE CAR HAD NO POWER AND THE ENGINE SHUTDOWN WITHOUT ANY DASHBOARD GAUGE WARNINGS IN THE MIDDLE OF TRAFFIC, DURING RUSH HOUR. I PLACED IT IN NEUTRAL PRIOR TO COMPLETE SHUTDOWN. CUT OFF IGNITION AND RESTARTED IGNITION AND CAR STARTED AS NORMAL. TRIED TO DRIVE BUT AFTER FIVE MINUTES BEGAN TO SHUT DOWN AGAIN. PER THE DEALER DEFECT HAS SOMETHING TO DO WITH THE FUEL INJECTION SENSORS. THIS COULD HAVE BEEN A CATASTROPHIC EVENT.
NHTSA complaint #10567493 — an unverified report by a vehicle owner.