Owners have filed 255 complaints
about the 2014 Infiniti Q50 with NHTSA between 2013 and 2026.
The largest single group is the steering.
Across this model's run it ranks 1 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Infiniti Q50. 50 means typical for this
model; 100 means roughly double.
Severity — 85
16.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
64% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
2715.9%
1,000 – 9,999 miles
5834.1%
10,000 – 24,999 miles
158.8%
25,000 – 49,999 miles
1710.0%
50,000 – 74,999 miles
3721.8%
75,000 – 99,999 miles
116.5%
100,000 – 149,999 miles
42.4%
150,000+ miles
10.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2013peak 21Apr 2026
NHTSA investigations into the 2014 Infiniti Q50
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA15004Opened 31 Aug 2015Closed 2 May 2017AIR BAGS:FRONTAL
Occupant Classification System Failure
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima, 2015-016 Murano and Murano Hybrid, 2013-2016 Pathfinder, 2014-2015 Pathfinder Hybrid, 2014-2017 Rogue, 2013-2016 Sentra, 2013-2016 NV200, and 2014-2016 Taxi.Infiniti models: certain model...
RQ15001Opened 18 Mar 2015Closed 1 Sep 2015AIR BAGS:FRONTAL
Occupant Classification System Failure
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.In March 2015, the Office of Defects Investigation (ODI) opened this Recall Query after the agency re...
Recalls on the 2014 Infiniti Q50
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
24V470000
POWER TRAIN:DRIVELINE:DRIVESHAFT
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
16V430000
STEERING:AUTOMATED/ADAPTIVE STEERING
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
16V244000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
14V138000
ELECTRICAL SYSTEM:SOFTWARE
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
13V588000
STEERING:ELECTRIC POWER ASSIST SYSTEM
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
Risk: The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20162963,804 units in Canada
Steering
On certain vehicles, a combination of low battery voltage at engine start up (~7 volts) and the vehicle being parked with the wheels turned could cause an error in the Direct Adaptive Steering ECU. This could cause the steering wheel to be off centered and the VDC warning lamp to illuminate. If operated this way, this could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the Direct Adaptive Steering ECU.
Recall 2016179257,130 units in Canada
Seats And Restraints
On certain vehicles, a defect in the occupant classification system could allow an adult sitting in the front passenger seat to be classified as a child or an “empty seat”. This would suppress the airbag, which could increase the risk of injury in a crash. Correction: For affected Altima, Maxima, Murano, Rogue and Sentra vehicles, dealers will reprogram the airbag control unit and the occupant classification system control unit. For affected Leaf, NV200, Pathfinder, Q50 and JX35/QX60 vehicles, dealers will replace the occupant classification system electronic control unit.
Recall 2016123442 units in Canada
Airbag
On certain vehicles, the front passenger seat occupant classification system software may incorrectly classify the passenger seat as empty, when it is occupied by an adult. If this occurs, the passenger airbag would be deactivated without the illumination of the airbag warning lamp. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the seat occupant. Correction: Dealers will reprogram the occupant classification system. This is an expansion of recall 2014-093.
Recall 201441673 units in Canada
Powertrain
On certain hybrid vehicles, the transmission housing may have been damaged during manufacturing. This could allow a crack in the housing to form, and could eventually result in a transmission housing fracture, which would result in debris being spread onto the roadway, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the transmission assembly if cracks are found during inspection.
Recall 2014415511 units in Canada
Powertrain
On certain hybrid vehicles, a defect in engine control module programming could cause a gradual throttle increase without driver input, which could cause vehicle speed to increase. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update vehicle software. Note: Applying the brake would allow the vehicle to be slowed or stopped.
Recall 2014414419 units in Canada
Powertrain
On certain hybrid models, an error in communication between the electric motor inverter and the transmission control module could cause the electric motor to stop functioning when the vehicle is operated in electric-only mode, causing a loss of motive power and illuminating the warning lamp. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update vehicle software.
Recall 201409360,022 units in Canada
Airbag
On certain vehicles, the front passenger seat occupant classification system software may incorrectly classify the passenger seat as empty, when it is occupied by an adult. If this occurs, the passenger airbag would be deactivated without the illumination of the airbag warning lamp. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the seat occupant. Correction: Dealers will reprogram the occupant classification system.
Recall 20134103 units in Canada
Steering
On certain vehicles equipped with Direct Adaptive Steering (steer-by-wire), cold weather operation could cause the system to malfunction on startup, and delay the engagement of the mechanical backup system. This would result in a loss of steering, which would increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the Direct Adaptive Steering module.
Reports where the owner recorded a crash, a fire, an injury or a death.
Riverside, NJCrash
AIR BAGS
Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though they took the time to look into my concerns. There was no warnings on the Dash.
NHTSA complaint #11566220 — an unverified report by a vehicle owner.
Riverside, NJCrash
VEHICLE SPEED CONTROL
Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though they took the time to look into my concerns. There was no warnings on the Dash.
NHTSA complaint #11566220 — an unverified report by a vehicle owner.
Riverside, NJCrash
SERVICE BRAKES
Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though they took the time to look into my concerns. There was no warnings on the Dash.
NHTSA complaint #11566220 — an unverified report by a vehicle owner.
Des Moines, IACrashFire2 killed
UNKNOWN OR OTHER
Unknown- Vehicle left the highway and crashed into a tree in a ravine and then was fully engulfed in flames. Both occupants were DOA after the fire was put out.
NHTSA complaint #11564456 — an unverified report by a vehicle owner.
Unknown- Vehicle left the highway and crashed into a tree in a ravine and then was fully engulfed in flames. Both occupants were DOA after the fire was put out.
NHTSA complaint #11564456 — an unverified report by a vehicle owner.
Des Moines, IACrashFire2 killed
LANE DEPARTURE: WARNING
Unknown- Vehicle left the highway and crashed into a tree in a ravine and then was fully engulfed in flames. Both occupants were DOA after the fire was put out.
NHTSA complaint #11564456 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Jacksonville, FL
SUSPENSION
On April 2nd I took my vehicle into the dealer for recall servicing. After leaving the dealer I had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that connects to the brake pad. Brake pads were also less than 5% wear remaining. Myself and others were put in serious danger if my brakes had failed due to this serious oversight and disregard. My suspension also was unsafe in the rear but the dealer carried out a multi point inspection stating everything passed.
NHTSA complaint #11729283 — an unverified report by a vehicle owner.
Jacksonville, FL
SERVICE BRAKES
On April 2nd I took my vehicle into the dealer for recall servicing. After leaving the dealer I had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that connects to the brake pad. Brake pads were also less than 5% wear remaining. Myself and others were put in serious danger if my brakes had failed due to this serious oversight and disregard. My suspension also was unsafe in the rear but the dealer carried out a multi point inspection stating everything passed.
NHTSA complaint #11729283 — an unverified report by a vehicle owner.
On April 2nd I took my vehicle into the dealer for recall servicing. After leaving the dealer I had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that connects to the brake pad. Brake pads were also less than 5% wear remaining. Myself and others were put in serious danger if my brakes had failed due to this serious oversight and disregard. My suspension also was unsafe in the rear but the dealer carried out a multi point inspection stating everything passed.
NHTSA complaint #11729283 — an unverified report by a vehicle owner.
Columbia, MD
VEHICLE SPEED CONTROL
MY CAR WAS DRIVING ALONG AND ALL OF A SUDDEN THE STEERING WHEEL GOT EXTREMLY TIGHT AND THE CAR WAS HARD TO STEER, I HAD TO PULL OVER TURN THE CAR OFF AND THE LIGHT WAS STILL ON, I WAS LIKE 2 MILES AWAY FROM MY HOUSE, TALKING TO A NEIGHBOR THAT HAS SAME CAR DIFFERENT YEAR, STATED TO CHECK RECALL HIS CALL DID THE SAMETHING YEARS AGO WHEN WE HAD A COLD (LOW TEMPERATURE) WINTER AND IT WAS REPLACED BY INFINITI DEALER. I NEVER HAD ANY ISSUE WITH THIS CAR UNTIL NOW.IT'S BEEN REALLY COLD. ALSO THIS CAR HAS ISSUES WHEN IT RAINS, IT DOESN'T WANT TO START, I HAVE CHECK OUT MANY VIDEOS STATING THE SUNROOF LEAKS OR TUBES FOR SUNROOF GETS CLOGGED AND LEAKS INTO THE BCM OR ECM SYSTEM CAUSES DAMAGE AND DASH LIGHTS. IM NOT A MECHANIC BUT I KNOW THAT THIS IS SOMETHING INFINITI/NISSIAN SHOULD HIGHLY LOOK INTO. JUST A GIRL,BUT I KNOW MULTIPLE PEOPLE SHOULDN'T BE POSTING THE SAME CONCERNS ON THEIR CARS AND IT'S NOT BEING LOOKED INTO
NHTSA complaint #11714276 — an unverified report by a vehicle owner.
Columbia, MD
ELECTRICAL SYSTEM
MY CAR WAS DRIVING ALONG AND ALL OF A SUDDEN THE STEERING WHEEL GOT EXTREMLY TIGHT AND THE CAR WAS HARD TO STEER, I HAD TO PULL OVER TURN THE CAR OFF AND THE LIGHT WAS STILL ON, I WAS LIKE 2 MILES AWAY FROM MY HOUSE, TALKING TO A NEIGHBOR THAT HAS SAME CAR DIFFERENT YEAR, STATED TO CHECK RECALL HIS CALL DID THE SAMETHING YEARS AGO WHEN WE HAD A COLD (LOW TEMPERATURE) WINTER AND IT WAS REPLACED BY INFINITI DEALER. I NEVER HAD ANY ISSUE WITH THIS CAR UNTIL NOW.IT'S BEEN REALLY COLD. ALSO THIS CAR HAS ISSUES WHEN IT RAINS, IT DOESN'T WANT TO START, I HAVE CHECK OUT MANY VIDEOS STATING THE SUNROOF LEAKS OR TUBES FOR SUNROOF GETS CLOGGED AND LEAKS INTO THE BCM OR ECM SYSTEM CAUSES DAMAGE AND DASH LIGHTS. IM NOT A MECHANIC BUT I KNOW THAT THIS IS SOMETHING INFINITI/NISSIAN SHOULD HIGHLY LOOK INTO. JUST A GIRL,BUT I KNOW MULTIPLE PEOPLE SHOULDN'T BE POSTING THE SAME CONCERNS ON THEIR CARS AND IT'S NOT BEING LOOKED INTO
NHTSA complaint #11714276 — an unverified report by a vehicle owner.
Maple Grove, MN
STEERING
Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.
NHTSA complaint #11703883 — an unverified report by a vehicle owner.
Maple Grove, MN
ELECTRICAL SYSTEM
Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.
NHTSA complaint #11703883 — an unverified report by a vehicle owner.
at 73,850 milesYorba Linda, CA
STEERING
The contact owns a 2014 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the steering wheel felt loose and made an abnormal knocking sound while making a turn. There was no warning light illuminated. The contact was able to manually move the steering column from underneath the steering wheel. The vehicle was taken to an independent mechanic, who retrieved DTC: C1130 and C1138. The mechanic informed the contact that the failure could be related to the steering column, but a more detailed inspection of the steering system was needed to confirm the cause of the failure. The vehicle was not repaired. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,850.
NHTSA complaint #11698265 — an unverified report by a vehicle owner.
Houston, TX
UNKNOWN OR OTHER
Car is showing a p0720 code which is an issue with the valve body. The car will not go past 3rd gear. This is a known problem with this vehicle. Infiniti is not issuing a recall. The car won't run and the consumer is having to foot the bill for the repair when they know it's an issue with the vehicle and the transmission.
NHTSA complaint #11696543 — an unverified report by a vehicle owner.
Madison, WI
POWER TRAIN
Driveshaft broke while driving down the road!!
NHTSA complaint #11695638 — an unverified report by a vehicle owner.
at 150,000 milesGonzales, LA
ELECTRICAL SYSTEM
The contact owns a 2014 Infiniti Q50. The contact stated that while driving at various speeds, the message "No Key Detected" was displayed. The contact waved the key fob around the START/STOP button, and the message ceased. The contact stated that the light around the START/STOP button was orange, but was green before the failure. One day, while driving the vehicle, the engine failed to shut off after shifting into park(P) and pressing the START/STOP button. The contact made several attempts to turn off the vehicle. The message to "Visit the Dealer" was displayed. The vehicle was taken to several independent mechanics before finding a mechanic who was able to turn off the vehicle by removing the starter fuse. The mechanic advised the contact to tow the vehicle to the dealer. The dealer performed a water test and discovered that there was a leak in the sunroof, which had caused the failure. The mechanic discovered that water had leaked through the firewall in the body control module (BCM), causing the failure. The contact was provided with an estimate, and the vehicle was repaired. The contact stated that after the repair, while the vehicle was idling, the vehicle intermittently jerked. There was no warning light illuminated. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
NHTSA complaint #11681558 — an unverified report by a vehicle owner.
Shreveport, LA
POWER TRAIN
I received a check engine light will driving which is now indicated as code P0720 and P0500. The car refused to shift past 3rd gear and began to sputter and would not allow me to go past 25mph disrupting the flow of traffic.
NHTSA complaint #11673542 — an unverified report by a vehicle owner.
Lafayette, IN
UNKNOWN OR OTHER
Both rear doors will not open from inside or outside.
NHTSA complaint #11672651 — an unverified report by a vehicle owner.
Sherbrooke, NH
POWER TRAIN
Front and middle crossmember rusted out to the point they have no more structural effects issues discovered while fixing a know issue to these models : rusted out and leaking engine and transmission oils pans I had confirmation from the dealership and other independent repair shop that leaking oils pans are common for those models and can cause engine and transmission failure. For the crossmembers they are important structural components that directly affect suspension/direction and drivetrain secureness. If the plastic shrouds/cover are not taken off during inspection those issues will goes undetected until one of them reaches failure
NHTSA complaint #11651418 — an unverified report by a vehicle owner.
Sherbrooke, NH
SUSPENSION
Front and middle crossmember rusted out to the point they have no more structural effects issues discovered while fixing a know issue to these models : rusted out and leaking engine and transmission oils pans I had confirmation from the dealership and other independent repair shop that leaking oils pans are common for those models and can cause engine and transmission failure. For the crossmembers they are important structural components that directly affect suspension/direction and drivetrain secureness. If the plastic shrouds/cover are not taken off during inspection those issues will goes undetected until one of them reaches failure
NHTSA complaint #11651418 — an unverified report by a vehicle owner.
Sherbrooke, NH
STRUCTURE:BODY
Front and middle crossmember rusted out to the point they have no more structural effects issues discovered while fixing a know issue to these models : rusted out and leaking engine and transmission oils pans I had confirmation from the dealership and other independent repair shop that leaking oils pans are common for those models and can cause engine and transmission failure. For the crossmembers they are important structural components that directly affect suspension/direction and drivetrain secureness. If the plastic shrouds/cover are not taken off during inspection those issues will goes undetected until one of them reaches failure
NHTSA complaint #11651418 — an unverified report by a vehicle owner.
NEW Haven, CT
STEERING
RECALL NUMBER 16V430000 RECALL DATE 06/12/2016 STEERING WHEEL LOCKS UP WHEN TURNING AND STEERING WHEEL TURNS UPSIDE DOWN MUST TURN VEHICLE OFF THEN TURN BACK ON FOR STEERING WHEEL TO CORRECT ITS SELF ITS VERY DANGEROUS TO DRIVE I CALLED MY LOCAL DEALER THEY SAID THEY NEVER HEARD OF SUCH RECALL AND FOUND NOTHING ON MY VEHICLE PLEASE HELP ME I JUST NEED MY VEHICLE FIXED IVE BEEN A SERVICE MANAGER FOR 9 YEAR NOW ALL IM ASKING FOR IS HELP
NHTSA complaint #11641157 — an unverified report by a vehicle owner.
NEW Haven, CT
LANE DEPARTURE: BLIND SPOT DETECTION
RECALL NUMBER 16V430000 RECALL DATE 06/12/2016 STEERING WHEEL LOCKS UP WHEN TURNING AND STEERING WHEEL TURNS UPSIDE DOWN MUST TURN VEHICLE OFF THEN TURN BACK ON FOR STEERING WHEEL TO CORRECT ITS SELF ITS VERY DANGEROUS TO DRIVE I CALLED MY LOCAL DEALER THEY SAID THEY NEVER HEARD OF SUCH RECALL AND FOUND NOTHING ON MY VEHICLE PLEASE HELP ME I JUST NEED MY VEHICLE FIXED IVE BEEN A SERVICE MANAGER FOR 9 YEAR NOW ALL IM ASKING FOR IS HELP
NHTSA complaint #11641157 — an unverified report by a vehicle owner.
NEW Haven, CT
LANE DEPARTURE: WARNING
RECALL NUMBER 16V430000 RECALL DATE 06/12/2016 STEERING WHEEL LOCKS UP WHEN TURNING AND STEERING WHEEL TURNS UPSIDE DOWN MUST TURN VEHICLE OFF THEN TURN BACK ON FOR STEERING WHEEL TO CORRECT ITS SELF ITS VERY DANGEROUS TO DRIVE I CALLED MY LOCAL DEALER THEY SAID THEY NEVER HEARD OF SUCH RECALL AND FOUND NOTHING ON MY VEHICLE PLEASE HELP ME I JUST NEED MY VEHICLE FIXED IVE BEEN A SERVICE MANAGER FOR 9 YEAR NOW ALL IM ASKING FOR IS HELP
NHTSA complaint #11641157 — an unverified report by a vehicle owner.
at 36,000 milesPortland, OR
AIR BAGS
The contact owns a 2014 Infiniti Q50. The contact stated that while operating the vehicle, the passenger’s side air bag off warning light remained illuminated constantly. The contact stated that the warning light was also present while a passenger was seated in the seat. The contact used a diagnostic scanner to identify an abnormal voltage to the passenger’s side air bag sensor. The manufacturer was contacted but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V244000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The vehicle was not yet repaired. The local dealer was not contacted. The failure mileage was 36,000.
NHTSA complaint #11640611 — an unverified report by a vehicle owner.
Sunrise, FL
UNKNOWN OR OTHER
Possible odometer fraud seller told me it has a clean title turn out it didnt
NHTSA complaint #11633791 — an unverified report by a vehicle owner.
Jeanerette, LA
UNKNOWN OR OTHER
I was stopped at a stop sign and pulled out into an intersection and lost power.
NHTSA complaint #11628951 — an unverified report by a vehicle owner.
Orlando, FL
POWER TRAIN
The transmission Valve Assembly Control Module and Vehicle Speed Sensors have both failed. The car will not shift out of 2nd gear and cannot go faster than 40 mph. This is a safety issue. I had my car inspected by a certified mechanic and he diagnosed the problem. He also stated that that he has seen this a lot with Infinitis. I have maintained my car well but this is Not a maintenance issue. There are thousands of infiniti owners online stating that they had the exact same problem. I filed a case with Infiniti #52260861. This is a design flaw with All Infiniti cars and SUV's and it should be a Recall or at a minimum fixed for free by Infiniti. It cost me $3,500 to have my car fixed and this should be paid by Infiniti to me and all other Infiniti owners with this same problem.
NHTSA complaint #11614127 — an unverified report by a vehicle owner.
Orlando, FL
VEHICLE SPEED CONTROL
The transmission Valve Assembly Control Module and Vehicle Speed Sensors have both failed. The car will not shift out of 2nd gear and cannot go faster than 40 mph. This is a safety issue. I had my car inspected by a certified mechanic and he diagnosed the problem. He also stated that that he has seen this a lot with Infinitis. I have maintained my car well but this is Not a maintenance issue. There are thousands of infiniti owners online stating that they had the exact same problem. I filed a case with Infiniti #52260861. This is a design flaw with All Infiniti cars and SUV's and it should be a Recall or at a minimum fixed for free by Infiniti. It cost me $3,500 to have my car fixed and this should be paid by Infiniti to me and all other Infiniti owners with this same problem.
NHTSA complaint #11614127 — an unverified report by a vehicle owner.
Atlanta, GA
POWER TRAIN
Driving car normally and car randomly put itself in 3rd gear and slammed down hard almost making me cause a crash and injury to me. Went to dealership they told me I need a new transmission due to valve body that they don’t sell by itself. This is the second time a replacement was done and it happened
NHTSA complaint #11608240 — an unverified report by a vehicle owner.