Owners have filed 43 complaints
about the 2013 Infiniti QX56 with NHTSA between 2013 and 2023.
The largest single group is the engine & cooling.
Across this model's run it ranks 4 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 30
Against the median year of the Infiniti QX56. 50 means typical for this
model; 100 means roughly double.
Severity — 84
16.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 24
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
13.6%
10,000 – 24,999 miles
27.1%
25,000 – 49,999 miles
310.7%
75,000 – 99,999 miles
828.6%
100,000 – 149,999 miles
1346.4%
150,000+ miles
13.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2013peak 6Aug 2023
Recalls on the 2013 Infiniti QX56
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V455000
EQUIPMENT:OTHER:LABELS
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: An overloaded vehicle can increase the risk of a crash.
14V683000
FUEL SYSTEM, GASOLINE
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
Risk: A fuel leak in the presence of an ignition source could cause a vehicle fire.
14V668000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Infiniti QX56 vehicles manufactured September 1, 2012, to April 26, 2013, and 2014 Infiniti QX80 vehicles manufactured June 18, 2013, to February 11, 2014. In the affected vehicles, the driver's frontal air bag inflator may have been manufactured with an incorrect part.
Risk: In the event of a crash necessitating deployment of the driver's air bag, the incorrect part may block the flow of propellant to the air bag and the air bag's inflator may rupture. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202634411,868 units in Canada
Label
Issue: On certain vehicles, the compliance label may list the wrong gross axle weight rating (GAWR) information. This could lead you to overload the vehicle and cause poor handling or a tire failure. Note: This recall only affects models equipped with 22-inch wheels. Safety Risk: Poor handling or a tire failure could cause a loss of vehicle control and result in a crash. Corrective Action: The company will notify owners by mail and provide you with a new compliance label. If you'd like help to install it, you can contact a dealer to have it installed free of charge.
Recall 201453910,434 units in Canada
Fuel System
On certain vehicles, the fuel pressure sensor connected to the engine fuel delivery rail may not have been sufficiently tightened during vehicle assembly. Should the pressure sensor loosen, fuel could leak past a gasket used in the connection between the sensor and the rail. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will inspect the pressure sensor and tighten to specification. Note: This is an expansion of recall 2012-074. Vehicles that were repaired under the previous campaign are not affected because that remedy would have corrected the subject condition.
Recall 201447645 units in Canada
Airbag
On certain vehicles, the driver's (frontal) airbag inflator was built with an incorrect part which could cause the inflator to rupture during a deployment. In a crash, this may cause airbag components to separate, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. Correction: Dealers will replace the driver's (frontal) airbag.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 99,000 milesCollege Park, GACrash
ELECTRICAL SYSTEM
THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A RECALL
NHTSA complaint #11413961 — an unverified report by a vehicle owner.
at 99,000 milesCollege Park, GACrash
ENGINE
THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A RECALL
NHTSA complaint #11413961 — an unverified report by a vehicle owner.
at 99,000 milesCollege Park, GACrash
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A RECALL
NHTSA complaint #11413961 — an unverified report by a vehicle owner.
at 37,000 milesBuena Park, CACrash1 injured
SERVICE BRAKES
4/14/15 VEHICLE PURCHASED FROM CARMAX. PROBLEM: BRAKES DO NOT WORK WHEN PUSHED ALL THE WAY TO THE FLOOR FIRST BRAKE FAILURE (4/15/15) TWO DAYS AFTER PURCHASE, BRAKES FAILED AT APPROX. 6PM UNDER CLEAR WEATHER/GOOD ROAD CONDITIONS, WHILE TRAVELING NORTH ON VERMONT AVE. IN GARDENA, CA AT APPROX. 10 MPH. THE QX56 HIT A DODGE STRATUS STOPPED AT A RED LIGHT. THE STRATUS DRIVER WAS INJURED AND SUBSEQUENTLY REQUIRED MEDICAL TREATMENT. THE QX56 WAS RETURNED TO CARMAX FOR REPAIR, BUT CARMAX SAID THEY COULD NOT RECREATE THE BRAKE FAILURE. THE VEHICLE WAS TOWED TO INFINITI AND AN ENGINEER WAS SENT OUT TO PULL THE BLACK (RECORDER) BOX. TO DATE, WE HAVE NOT RECEIVED THE REPORT OF FINDINGS. INFINITI SAID THEY CHECKED THE BRAKES AND THAT THE VEHICLE WAS SAFE TO DRIVE. SECOND AND SUBSEQUENT BRAKE FAILURES (5/16/15) BRAKES FAILED SEVERAL TIMES WHILE TRAVELING WEST ON THE 10 FWY AND SOUTH ON THE 605 FWY FROM WEST COVINA TO CERRITOS, CA. IN TRAFFIC AT APPROX. 40-45 MPH UNDER CLEAR WEATHER/GOOD ROAD CONDITIONS AT 1:15P.M., 1:35 P.M., ETC. 4 ADULTS WERE IN THE CAR. IMPACT WAS AVOIDED WITH THE CAR IN FRONT BY PULLING THE INFINITI ONTO THE FREEWAY SHOULDER AFTER OCCURRENCE, THE QX56 WAS DRIVEN DIRECTLY TO INFINITI CERRITOS (11011 E. SOUTH STREET, CERRITOS, CA 90703). THE BRAKE CONDITION IS BEING ANALYZED. THE CONTACT PERSON IS [XXX] ANOTHER QX56 VEHICLE COMPLAINT FOR THE SAME YEAR, MAKE, MODEL, AND IDENTICAL BRAKE FAILURE PROBLEMS WAS REPORTED ON CARCOMPLAINTS.COM AT CAN BE FOUND AT THE FOLLOWING LINK: WWW.CARCOMPLAINTS.COM/INFINITI/QX56/2013/BRAKES/BRAKE_PEDAL_GOES_ALL_THE_WAY_TO_THE_FLOOR.SHTM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10717126 — an unverified report by a vehicle owner.
at 16,823 milesRockwall, TXCrash
STRUCTURE
BACKING UP IN PARKING LOT SLOWLY (3MPH), UTILIZING ALL MIRRORS, GLANCING OVER BOTH SHOULDERS WHEN I BACKED INTO A VEHICLE'S BUMPER CAUSING DAMAGE TO MY BUMPER WHILE NONE TO THE OTHER CAR. THE INFINITI QX56 IS EQUIPPED WITH CAMERA AIDING CORNER SONAR AND MOD (MOVING OBJECT DETECTION). THE SONAR SYSTEM UTILIZES CAMERAS ON THE VEHICLE WHICH ARE DISPLAYED ON THE DASHBOARD DISPLAY SCREEN AS WELL AS AUDIBLE TONES WHICH INCREASE IN INTERMITTENT FREQUENCY UP TO CONTINUOUSLY, THE CLOSER THE OBJECT BECOMES. THE CORNER SONAR IS ADJUSTABLE TO HIGHER OR LOWER SENSITIVITY AND IS SET TO THE HIGHEST SETTING WHICH SOUNDS A TONE TO INFORM THE DRIVER OF OBSTACLES NEAR THE BUMPER - PER THE OWNER'S MANUAL. THE MOD SYSTEM INFORMS THE DRIVER OF MOVING OBJECTS SURROUNDING THE VEHICLE WHEN DRIVING OUT OF GARAGES, MANEUVERING INTO PARKING LOTS AND IN OTHER SUCH INSTANCES AND IS AUTOMATICALLY TURNED ON WHEN THE SELECTOR LEVER IS IN THE R (REVERSE) POSITION. HOWEVER, THE OWNER'S MANUAL STATES THAT WHILE THE SONAR IS BEEPING, THE MOD SYSTEM DOES NOT CHIME.THIS IS THE SECOND TIME THIS VEHICLE'S SAFETY FEATURES HAVE NOT PERFORMED IN REVERSE WITH NO SONAR TONES NOR MOD CHIMES SOUNDING AN ALERT. I REPORTED THIS ISSUE DIRECTLY TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED, AFTER THE FIRST FAILURE TO ALERT WHICH RESULTED IN MINOR DAMAGE TO THIS VEHICLE'S BUMPER BY CONTACT WITH A STATIONARY SIGN POLE IN A PARKING LOT. THE VEHICLE WAS INSPECTED WITH NO MALFUNCTIONS FOUND AND I WAS ADVISED (PER INFINITI'S DISCLAIMER'S) TO NOT JUST USE THESE TOOLS TO PREVENT ACCIDENTS, BUT TO USE THEM IN CONJUNCTION WITH THE REAR-VIEW MIRROR, SIDE-VIEW MIRRORS, AND LOOKING AND CHECKING TO MAKE SURE IT IS SAFE TO MOVE. THESE ADDITIONAL SAFETY FEATURES WERE VERY IMPORTANT TO OUR PURCHASE OF THIS VEHICLE AS I WANT TO FEEL SAFE IN A VEHICLE AND KNOW THAT THE VEHICLE'S FEATURES/OPTIONS OPERATE AS INTENDED AND IS RELIABLE.
NHTSA complaint #10628623 — an unverified report by a vehicle owner.
at 16,823 milesRockwall, TXCrash
VISIBILITY
BACKING UP IN PARKING LOT SLOWLY (3MPH), UTILIZING ALL MIRRORS, GLANCING OVER BOTH SHOULDERS WHEN I BACKED INTO A VEHICLE'S BUMPER CAUSING DAMAGE TO MY BUMPER WHILE NONE TO THE OTHER CAR. THE INFINITI QX56 IS EQUIPPED WITH CAMERA AIDING CORNER SONAR AND MOD (MOVING OBJECT DETECTION). THE SONAR SYSTEM UTILIZES CAMERAS ON THE VEHICLE WHICH ARE DISPLAYED ON THE DASHBOARD DISPLAY SCREEN AS WELL AS AUDIBLE TONES WHICH INCREASE IN INTERMITTENT FREQUENCY UP TO CONTINUOUSLY, THE CLOSER THE OBJECT BECOMES. THE CORNER SONAR IS ADJUSTABLE TO HIGHER OR LOWER SENSITIVITY AND IS SET TO THE HIGHEST SETTING WHICH SOUNDS A TONE TO INFORM THE DRIVER OF OBSTACLES NEAR THE BUMPER - PER THE OWNER'S MANUAL. THE MOD SYSTEM INFORMS THE DRIVER OF MOVING OBJECTS SURROUNDING THE VEHICLE WHEN DRIVING OUT OF GARAGES, MANEUVERING INTO PARKING LOTS AND IN OTHER SUCH INSTANCES AND IS AUTOMATICALLY TURNED ON WHEN THE SELECTOR LEVER IS IN THE R (REVERSE) POSITION. HOWEVER, THE OWNER'S MANUAL STATES THAT WHILE THE SONAR IS BEEPING, THE MOD SYSTEM DOES NOT CHIME.THIS IS THE SECOND TIME THIS VEHICLE'S SAFETY FEATURES HAVE NOT PERFORMED IN REVERSE WITH NO SONAR TONES NOR MOD CHIMES SOUNDING AN ALERT. I REPORTED THIS ISSUE DIRECTLY TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED, AFTER THE FIRST FAILURE TO ALERT WHICH RESULTED IN MINOR DAMAGE TO THIS VEHICLE'S BUMPER BY CONTACT WITH A STATIONARY SIGN POLE IN A PARKING LOT. THE VEHICLE WAS INSPECTED WITH NO MALFUNCTIONS FOUND AND I WAS ADVISED (PER INFINITI'S DISCLAIMER'S) TO NOT JUST USE THESE TOOLS TO PREVENT ACCIDENTS, BUT TO USE THEM IN CONJUNCTION WITH THE REAR-VIEW MIRROR, SIDE-VIEW MIRRORS, AND LOOKING AND CHECKING TO MAKE SURE IT IS SAFE TO MOVE. THESE ADDITIONAL SAFETY FEATURES WERE VERY IMPORTANT TO OUR PURCHASE OF THIS VEHICLE AS I WANT TO FEEL SAFE IN A VEHICLE AND KNOW THAT THE VEHICLE'S FEATURES/OPTIONS OPERATE AS INTENDED AND IS RELIABLE.
NHTSA complaint #10628623 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 115,000 milesHomewood, IL
ENGINE
The contact owns a 2013 Infiniti QX56. The contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain had failed, and the failure was related to Infiniti Campaign Number: P6305. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the campaign had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.
NHTSA complaint #11537471 — an unverified report by a vehicle owner.
at 131,000 milesSalisbury, NC
POWER TRAIN
The contact owns a 2013 Infiniti QX56. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment while accelerating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the timing chain. After investigating the failure, the contact related the failure to Infiniti Service Campaign: ITB16-015a (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,000.
NHTSA complaint #11526996 — an unverified report by a vehicle owner.
Crystal Lake, IL
SUSPENSION
Control arm failure
NHTSA complaint #11519033 — an unverified report by a vehicle owner.
Crescent, OR
ENGINE
Started car in the morning and it started misfiring very badly. Flashing check engine light. Immediately pulled over and shut engine off. Had it towed to my shop I use they hooked it up to computer and it was diagnosed as a loose timing chain. Basically timing chain replacement This is rediculous only has 129k miles. They claim timing chain and components are good til 300k with regular maintenance. This suv since new has had synthetic mobile 1 oil changed every 3500 miles. There was a voluntary recall on this issue. Why was it ever taken down Now I’m paying the car payment on a car I cannot drive. Till I spend $5000 to have all that replaced
NHTSA complaint #11514114 — an unverified report by a vehicle owner.
at 40,000 milesLinwood, NJ
SUSPENSION
The contact owns a 2013 Infiniti QX56. The contact stated that intermittently while parked, and while driving at various speeds, the rear of the vehicle was sagging. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the air shocks and compressor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was informed that the warranty had expired. The approximate failure mileage was 40,000. The contact stated that the air suspension system on the vehicle never properly worked. There was an attempt to make repairs but that did not fix the problem.
NHTSA complaint #11509354 — an unverified report by a vehicle owner.
Greer, SC
ENGINE
Our Infiniti QX56 started misfiring and shaking when driving. We took it in to the Infiniti dealership and was informed it is a bad timing chain. Upon research, we realized there was a recall for this issue on 2013 Infiniti QX56 models just like ours. However, our VIN did not show on the recall list. Our car has been meticulously maintained. Our research revealed that timing chains in well maintained cars should last up to 300,000 miles. Our car has 105,000 miles. We feel this repair should be covered by Infiniti. We did not pay for a luxury car to have this type of issue. The car is undrivable due to safety concerns and we would like this addressed immediately.
NHTSA complaint #11484222 — an unverified report by a vehicle owner.
Ambler, PA
ENGINE
The timing chain needs to be replaced on my vehicle with under 80,000 miles. Researching the issue i found that this is a very common problem with this specific engine. This is an $80,000+ car brand new and it did not last 80,000 miles. This is an obvious part malfunction due to the design of the vehicle. Infiniti should do something. It is a costly repair.
NHTSA complaint #11454642 — an unverified report by a vehicle owner.
Barrington, IL
SUSPENSION
While my wife was driving our QX56 during normal conditions at approximately 40MPH, QX56 begun to swerve repeatedly left to right in a dangerous manner and she had to apply brakes rapidly. Looking under the vehicle, the lower control arm was badly cracked and the cause of the swerving. I towed to my local shop (not Infiniti dealership) for repair and they confirmed the right control arm was cracked. They stated the left control arm was also severely rusted / damaged and wasn't too far from cracking either. Fortunately, my wife was only going 40mph and was able to control the swerving. If going 70 or 75MPH on the highway, I'm not sure that would have been possible. Pictures are attached, both of broken right control arm which caused swerving and left control arm that is near cracking. With both control arms going out at same time, I feel this is a dangerous, quality control issue from Infiniti. I spoke with Seth at Infiniti Consumer affairs who stated they wouldn't reimburse the repair at a non-Infiniti repair show and didn't appear to plan to pass on the seriousness of the problem.
NHTSA complaint #11448098 — an unverified report by a vehicle owner.
at 105,000 milesElkhart, IN
ENGINE
The contact owns a 2013 Infiniti QX56. The contact stated upon starting the vehicle, the vehicle made abnormal rattling sounds. The check engine warning light illuminated. The contact also stated that the failure was occurring while driving. The vehicle was taken to an independent mechanic who diagnosed that the timing chain guide and the timing chain needed to be replaced. The manufacturer was notified of the failure and advised the contact that they could not assist because the VIN was not included in a recall related to the failure. The contact referenced service bulletin #P6305. The vehicle was not repaired. The approximate failure mileage was 105,000.
NHTSA complaint #11439237 — an unverified report by a vehicle owner.
Annapolis, MD
ENGINE
Took car in for maintenance and was told I needed a new timing chain as its an often replaced part and that is failing on my car , I looked it up and found out that its a voluntary recall at present after numerous complaints and the dealer admitted they are faulty but mine wasn't in the VIN range for reimbursement. I had to pay $3800 dollars to replace and wait 10 days for completion, this is an expensive repair on a car of this caliber , yet Infiniti offers no compensation. This faulty chain which is supposed to last a cars lifetime could cause the engine to FAIL resulting in a hazard to my family.
NHTSA complaint #11434820 — an unverified report by a vehicle owner.
Monroe, LA
VEHICLE SPEED CONTROL
Timing Chain
NHTSA complaint #11433350 — an unverified report by a vehicle owner.
Monroe, LA
ENGINE
Timing Chain
NHTSA complaint #11433350 — an unverified report by a vehicle owner.
Monroe, LA
FUEL/PROPULSION SYSTEM
Timing Chain
NHTSA complaint #11433350 — an unverified report by a vehicle owner.
Baltimore, MD
ELECTRICAL SYSTEM
SUV WOULD NOT START SO HAD TO GET A JUMP. 1 WEEK LATER SAME THING. HAD BATTERY TESTED BUT WAS NOT BAD AND IT HAD JUST BEEN REPLACED BY DEALER IN 2019. 1 WEEK LATER AGAIN SUV WOULD NOT START. GOT A JUMP AND TOOK TO JBA INFINITI IN ELLICOTT CITY, MD WHO CHARGED THE BATTERY FOR 2 HOURS. 2 WEEKS LATER, SUV IS HESITATING TO START. I REFUSE TO PAY ANOTHER $186 FOR THEM TO DIAGNOSE AND THEN RECHARGE THE BATTERY AGAIN. AFTER SOME RESEARCH IT LOOKS LIKE OTHERS ARE HAVING THIS SAME ISSUE. NEXT, CATALYTIC CONVERTERS. SUV IS 8 YEARS OLD AND JBA INFINITI IS TELLING ME I NEED TO REPLACE THEM @ A COST OF $7500. THIS IS RIDICULOUS.....I DON'T HAVE LOSS OF POWER BUT I SO GET THE "ROTTEN EGG" SMELL SOMETIMES. I WOULD THINK THIS PART WOULD BE COVERED UNDER EMISSION WARRANTY FOR AT LEAST 15 YEARS. I HAVE 142000 MILES ON IT.
NHTSA complaint #11431708 — an unverified report by a vehicle owner.
Baltimore, MD
ENGINE
SUV WOULD NOT START SO HAD TO GET A JUMP. 1 WEEK LATER SAME THING. HAD BATTERY TESTED BUT WAS NOT BAD AND IT HAD JUST BEEN REPLACED BY DEALER IN 2019. 1 WEEK LATER AGAIN SUV WOULD NOT START. GOT A JUMP AND TOOK TO JBA INFINITI IN ELLICOTT CITY, MD WHO CHARGED THE BATTERY FOR 2 HOURS. 2 WEEKS LATER, SUV IS HESITATING TO START. I REFUSE TO PAY ANOTHER $186 FOR THEM TO DIAGNOSE AND THEN RECHARGE THE BATTERY AGAIN. AFTER SOME RESEARCH IT LOOKS LIKE OTHERS ARE HAVING THIS SAME ISSUE. NEXT, CATALYTIC CONVERTERS. SUV IS 8 YEARS OLD AND JBA INFINITI IS TELLING ME I NEED TO REPLACE THEM @ A COST OF $7500. THIS IS RIDICULOUS.....I DON'T HAVE LOSS OF POWER BUT I SO GET THE "ROTTEN EGG" SMELL SOMETIMES. I WOULD THINK THIS PART WOULD BE COVERED UNDER EMISSION WARRANTY FOR AT LEAST 15 YEARS. I HAVE 142000 MILES ON IT.
NHTSA complaint #11431708 — an unverified report by a vehicle owner.
Lake Forest, CA
ENGINE
Timing belt/chain failure - Recalled and repaired by dealership. When picking up my vehicle from the dealer for the above mentioned repair I was notified that I need new Catalytic Converter's as now the Service Engine light was coming on. The Service Engine light was NOT coming on prior. After an hour or two researching the CAT issue online I have found hundreds if not more instances with the same issue for this vehicle. A bad CAT can cause numerous issues with vehicle performance to vehicle fires which could cause accidents putting not only passengers but other motorists at risk. And then there's the damage to the environment. If the timing belt warranted a recall for causing misfires...etc. why wouldn't the manufacturer include parts of the system effected by the part being recalled? Timing Belt causes misfires --> Misfires cause CAT damage/failure, but CAT not included in the recall.
NHTSA complaint #11421511 — an unverified report by a vehicle owner.
at 99,000 milesCollege Park, GACrash
ELECTRICAL SYSTEM
THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A RECALL
NHTSA complaint #11413961 — an unverified report by a vehicle owner.
at 99,000 milesCollege Park, GACrash
ENGINE
THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A RECALL
NHTSA complaint #11413961 — an unverified report by a vehicle owner.
at 99,000 milesCollege Park, GACrash
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A RECALL
NHTSA complaint #11413961 — an unverified report by a vehicle owner.
at 118,000 milesFort Dodge, IA
ENGINE
TL* THE CONTACT OWNS A 2013 INFINITI QX56. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE MISFIRED AND STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND FLASHING. THE VEHICLE WAS TOWED TO WILLIS INFINITI (2101 NW 100TH ST, DES MOINES, IA 50325, 855-638-2280) AND WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 118,000.
NHTSA complaint #11394273 — an unverified report by a vehicle owner.
Springfield, OR
ELECTRICAL SYSTEM
DEAD BATTERY. REPLACED ALTERNATOR AND BATTERY, VEHICLE IS DEAD EVERY 2-3 DAYS. MANY OTHERS REPORT THE SAME ISSUE. INFINITI HAS AN "INFOTAINMENT SOFTWARE UPDATE" TO FIX THIS PROBLEM BUT HAVE NO FIX FOR OLDER VEHICLES.
NHTSA complaint #11364157 — an unverified report by a vehicle owner.
at 135,000 milesHubertus, WI
SEAT BELTS
THE BRAKE PEDAL SEEMS SPONGY AND WHILE BRAKING AT SLOWER SPEEDS THE SEAT BELT PULLS BACK VIOLENTLY PINNING THE DRIVER BACK AGAINST THE SEAT. REAR BRAKES HAVE BEEN REPLACED AND BRAKE SYSTEM FLUID CHECK STILL NO DIFFERENT.
NHTSA complaint #11350880 — an unverified report by a vehicle owner.
at 135,000 milesHubertus, WI
SERVICE BRAKES
THE BRAKE PEDAL SEEMS SPONGY AND WHILE BRAKING AT SLOWER SPEEDS THE SEAT BELT PULLS BACK VIOLENTLY PINNING THE DRIVER BACK AGAINST THE SEAT. REAR BRAKES HAVE BEEN REPLACED AND BRAKE SYSTEM FLUID CHECK STILL NO DIFFERENT.
NHTSA complaint #11350880 — an unverified report by a vehicle owner.
at 96,000 milesBoone, NC
STEERING
DRIVING DOWN HIGHWAY 421 IN WILKESBORO, NC ON A 45 MPH SECTION OF THE HIGHWAY, MERGED OVER INTO THE TURNING LANE TO TURN LEFT ACROSS TWO LANES OF TRAFFIC. WAITED FOR A BREAK IN TRAFFIC, UPON A BREAK IN TRAFFIC TRIED TO ACCELERATE TO CROSS TRAFFIC, AS VEHICLE STARTED TO ACCELERATE IT STALLED IN MIDDLE OF ROAD. WIFE AND CHILDREN IN CAR STARTED SCREAMING. TRAFFIC NICE ENOUGH NOT TO RUN INTO US. HAD CAR TOWED TO LOCAL AUTOMOTIVE REPAIR SHOP. FOUND THAT THIS IS A COMMON PROBLEM FOR THE 5.6 LITTER NISSAN/ INFINITI ENGINE. ONE OF THE TIMING GEARS FOR THE LEFT BANK STOPPED ROTATING SOME HOW. THIS SIDE OF THE ENGINE TIMING SYSTEM ALSO POWERS THE FUEL PUMP SO THAT YOU CANNOT EVEN LIMP ACROSS THE ROAD ON HALF THE ENGINE. IT JUST STOPS RIGHT WHERE YOU ARE. YOU HAVE NO STEERING NO BREAKING AND NO PROPULSION. THIS IS A DANGEROUS SITUATION AND THE MANUFACTURE SHOULD BE HELD RESPONSIBLE FOR THE DESIGN AND LACK OF QUALITY OF THE ENGINE.
NHTSA complaint #11319803 — an unverified report by a vehicle owner.
at 96,000 milesBoone, NC
ENGINE
DRIVING DOWN HIGHWAY 421 IN WILKESBORO, NC ON A 45 MPH SECTION OF THE HIGHWAY, MERGED OVER INTO THE TURNING LANE TO TURN LEFT ACROSS TWO LANES OF TRAFFIC. WAITED FOR A BREAK IN TRAFFIC, UPON A BREAK IN TRAFFIC TRIED TO ACCELERATE TO CROSS TRAFFIC, AS VEHICLE STARTED TO ACCELERATE IT STALLED IN MIDDLE OF ROAD. WIFE AND CHILDREN IN CAR STARTED SCREAMING. TRAFFIC NICE ENOUGH NOT TO RUN INTO US. HAD CAR TOWED TO LOCAL AUTOMOTIVE REPAIR SHOP. FOUND THAT THIS IS A COMMON PROBLEM FOR THE 5.6 LITTER NISSAN/ INFINITI ENGINE. ONE OF THE TIMING GEARS FOR THE LEFT BANK STOPPED ROTATING SOME HOW. THIS SIDE OF THE ENGINE TIMING SYSTEM ALSO POWERS THE FUEL PUMP SO THAT YOU CANNOT EVEN LIMP ACROSS THE ROAD ON HALF THE ENGINE. IT JUST STOPS RIGHT WHERE YOU ARE. YOU HAVE NO STEERING NO BREAKING AND NO PROPULSION. THIS IS A DANGEROUS SITUATION AND THE MANUFACTURE SHOULD BE HELD RESPONSIBLE FOR THE DESIGN AND LACK OF QUALITY OF THE ENGINE.
NHTSA complaint #11319803 — an unverified report by a vehicle owner.