62 of the
706 complaints filed about the Infiniti QX56
are about the electrical system —
9% of everything owners reported.
The worst model year for it is 2004.
There was previous recall on this vehicle, 10V-074 (Infiniti #R1011) for a fuel sender problem, causing the fuel gauge to be inaccurate. Infiniti says it was fixed in 2010. Unfortunately, I am having the exact same problem now, and have run out of gas twice because of it. Infiniti said they can't help because it was already fixed. Safety issue because running out of fuel while driving is dangerous. Both times has been on an interstate. It was a previously reported recall and "fixed" but has failed again. Infiniti says they won't fix it again.
NHTSA complaint #11605965 — an unverified report by a vehicle owner.
SUV WOULD NOT START SO HAD TO GET A JUMP. 1 WEEK LATER SAME THING. HAD BATTERY TESTED BUT WAS NOT BAD AND IT HAD JUST BEEN REPLACED BY DEALER IN 2019. 1 WEEK LATER AGAIN SUV WOULD NOT START. GOT A JUMP AND TOOK TO JBA INFINITI IN ELLICOTT CITY, MD WHO CHARGED THE BATTERY FOR 2 HOURS. 2 WEEKS LATER, SUV IS HESITATING TO START. I REFUSE TO PAY ANOTHER $186 FOR THEM TO DIAGNOSE AND THEN RECHARGE THE BATTERY AGAIN. AFTER SOME RESEARCH IT LOOKS LIKE OTHERS ARE HAVING THIS SAME ISSUE. NEXT, CATALYTIC CONVERTERS. SUV IS 8 YEARS OLD AND JBA INFINITI IS TELLING ME I NEED TO REPLACE THEM @ A COST OF $7500. THIS IS RIDICULOUS.....I DON'T HAVE LOSS OF POWER BUT I SO GET THE "ROTTEN EGG" SMELL SOMETIMES. I WOULD THINK THIS PART WOULD BE COVERED UNDER EMISSION WARRANTY FOR AT LEAST 15 YEARS. I HAVE 142000 MILES ON IT.
NHTSA complaint #11431708 — an unverified report by a vehicle owner.
THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A RECALL
NHTSA complaint #11413961 — an unverified report by a vehicle owner.
THE VEHICLE WILL LOSE POWER TO THE BRAKES WHILE DRIVING INTERMITTENTLY. WHEN PROBLEM OCCURS YOU WILL LOSE POWER STEERING AND PRESSURE TO BRAKING SYSTEM. ALSO THE DRIVER HID HEADLAMP GETS MOISTURE IN IT WHENEVER IT RAINS. I HAVE HAD TO REPLACE THE HID BULB ABOUT 6 TIMES IN THE PAST YEAR. ALSO THERE SEEMS TO BE AN ELECTRICAL ISSUE WITH THE ONBOARD COMPUTER THAT CAUSES THE TACHOMETER TO NOT WORK OR READ CORRECTLY.
NHTSA complaint #11386367 — an unverified report by a vehicle owner.
TIMING CHAIN STARTED RATTLING @ 125,000 MILES.. HOWEVER, MY VIN SHOWS NO RECALL FOR MY CAR. CATS WENT BAD, HAD TO BE REPLACED AND NOW NEED TO BE REPLACED AGAIN. YET NO RECALL ON MY CAR. THE BATTERY CONSTANTLY GOES DEAD IN THE CAR. I BOUGHT A NEW INFINITY BATTERY IN THE CAR THE SAME THING HAPPENED. YOU CAN REPRODUCE THIS PROBLEM BY SITTING IN THE CAR LISTENING TO THE RADIO FOR 30 MINUTES. I WAS SITTING IN THE CAR LISTENING RADIO AND THE CAR BATTERY WENT DEAD AND THE CAR SHUT OFF. THIS IS A HUGE ISSUE, THE QX56 IS A 8 CYLINDER CAR. IT DOES NOT CHARGE VERY EASILY. I HAVE TO CARRY A BATTERY CHARGER IN MY CAR. I HAVE BEEN STRANDED SEVERAL TIMES IN THE LAST YEAR. I HAVE TAKEN THE CAR TO INFINITY AND THEY CLAIM NOTHING IS WRONG WITH THE CAR. SINCE IT IS A BIG CAR THE BATTERY DRAIN QUICKLY.
NHTSA complaint #11377860 — an unverified report by a vehicle owner.
DEAD BATTERY. REPLACED ALTERNATOR AND BATTERY, VEHICLE IS DEAD EVERY 2-3 DAYS. MANY OTHERS REPORT THE SAME ISSUE. INFINITI HAS AN "INFOTAINMENT SOFTWARE UPDATE" TO FIX THIS PROBLEM BUT HAVE NO FIX FOR OLDER VEHICLES.
NHTSA complaint #11364157 — an unverified report by a vehicle owner.
SUV WILL HAVE TROUBLE BRAKING, EMITTING A LOUD, GRINDING NOISE WHEN BRAKES ARE APPLIED. DIFFIULTY STOPPING. ALMOST CAUSED A WRECK TWICE NOW. ONCE VEHICLE IS TURNED OFF AND BACK ON, THE SITUATION SEEMS TO STOP. HAPPENS PERIODICALLY. FIRST TIME HAD BRAKES, ROTORS REDONE IN CASE THERE WAS AN ISSUE, THOUGH THERE DID NOT SEEM TO BE ACCORDING TO THE MECHANIC. HAS CONTINUED TO DO IT A FEW ADDITIONAL TIME. TOOK IT INTO INFINITI DEALER. WAS TOLD IT WAS THE BRAKE VACUUM BOOSTER. THIS ITEM HAS BEEN RECALLED ON OTHER 2004-2008 INFINITI QX-56 AND NISSAN ARMADAS. WAS TOLD THAT MY CAR WAS NOT ON THE 'RECALL' LIST.
NHTSA complaint #11354126 — an unverified report by a vehicle owner.
WHEN MY CAR IS IN MOTION AND I GO OVER ANY BUMPS IT PULLS THE BACK END OF CAR MY TO THE SIDE AND BOUNCES AROUND SO MUCH THAT I ALMOST DON'T HAVE CONTROL OF MY CAR.THIS WILL PULL SO MUCH IT TAKE ME TO THE SIDE OF THE LAND IM CURRENTLY IN I HAVE TO MAKE SURE I LOOK OUT FOR BUMPS IN THE ROAD AND MAKE SURE I SLOW DOWN BELOW THE SPEED LIMIT SO I CAN KEEP CONTROL OF THE CAR. THIS CAUSES MY ABS TO TURN ON WHEN GOING OVER BUMPS BECAUSE THE CAR THINK IM NOT IN CONTROL WHICH ALSO CAUSE MORE ISSUES. THIS ALSO CAUSE A RISK AS I HAVE OTHER TRAFFIC DRIVING AROUND ME, I HAVE CHILDREN AND I AM IN CONSTANT WORRY THAT IM NOT GOING TO BE ABLE TO SLOW DOWN TO KEEP CONTROL ESPECIALLY ON A HWY THERE IS NO SLOWING DOWN TO 20MPH ON A HWY. 2ND ISSUE MY DASHBOARD LIGHT CONTINUOUS FLICKER AND THEN GO OUT. RPM/TACK NEEDLE HAS QUIT WORKING. I HAVE HAD THIS REPAIRED SEVERAL TIME AND STILL HAVE THE SAME ISSUE.
NHTSA complaint #11337830 — an unverified report by a vehicle owner.
WHILE DRIVING IN RESIDENTIAL/BUSINESS AREA MY VEHICLE COMPLETELY LOST POWER AND TURNED OFF. I DRIFTED TO THE SIDE OF THE ROAD WITHOUT POWER STEERING. TRIED TO START VEHICLE AGAIN. VEHICLE WOULD START BUT WOULD IMMEDIATELY DIE-WOULD NOT IDLE. AFTER RESTING APPROX 5 MINUTES I WAS ABLE TO START AGAIN AND CONTINUE HOME. THIS HAS HAPPENED 3 TIMES IN THE PAST 2 MONTHS. I AM TERRIFIED TO DRIVE THIS VEHICLE AGAIN. I ALSO CANNOT KEEP THE DRIVERS SIDE HEADLIGHT WORKING. BULBS CONSTANTLY BLOW OUT AT OVER 300.00 DOLLARS EACH.
NHTSA complaint #11331118 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 INFINITI QX56. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE CONTACT STATED THAT THE FUEL GAUGE REFLECTED AN INCORRECT AMOUNT OF FUEL IN THE VEHICLE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE FUEL GAUGE INDICATED THAT THE FUEL GAUGE SHOWED ADEQUATE FUEL IN THE VEHICLE HOWEVER, THE VEHICLE STALLED AND RAN OUT OF FUEL. THE CONTACT STATED THAT THE FAILURE WAS A COMMON FAILURE IN SIMILAR VEHICLES. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #11324435 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 INFINITI QX56. THE CONTACT STATED THAT THE BATTERY FAILED PREMATURELY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, AND AN INDEPENDENT MECHANIC, TO HAVE A DIAGNOSTIC PERFORMED. THE DIAGNOSTIC TEST WAS UNABLE TO LOCATE A FAILURE CODE THEREFORE, THE BATTERY WAS REPLACED SEVERAL TIMES. THE VEHICLE WAS TAKEN BACK TO THE UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THE BATTERY FAILURE COULD BE CAUSED BY PARASITIC DRAIN OR A RELAY FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.*DT
NHTSA complaint #11323919 — an unverified report by a vehicle owner.
MY WIFE DROVE TO MY DAUGHTERS SCHOOL SCHOOL FOR A BASKETBALL PRACTICE. SHE LOCKED THE DOORS USING THE KEYFOB LIKE ALWAYS. WHEN SHE GOT BACK TO THE CAR SHE UNLOCK THE DOORS USING THE KEYFOB, BUT THIS TIME THE DRIVERS DOOR DID NOT OPEN. SHE TRIED USING THE DOOR ENTRY BUTTON ON THE HANDLE WHICH DID NOT WORK. SHE THEN GOT IN THRU THE PASSENGER DOOR AND TRIED TO PULL THE HANDLE TO OPEN THE DOOR AND THAT DID NOT WORK. FROM THE INSIDE OF THE CAR SHE HAD TO CLIMB OVER THE CENTER CONSOLE TO GET INTO THE DRIVER SEAT. I CHECKED THE OPERATION MYSELF WHEN SHE GOT HOME AND I COULD NOT FIND A WAY TO OPEN THE DOOR. AFTER DOING SOME RESEARCH ON THE INTERNET I FOUND THAT THIS WAS A PROBLEM WITH THE DESIGN OF THE PLASTIC ACTUATOR AND ITS COMPONENT. WITH THE NUMBER OF PEOPLE HAVING THIS PROBLEM, I AM SURPRISED THERE ISN'T A RECALL SIMILAR TO THE TAKATA AIRBAGS SINCE THIS WOULD NO PASS AN INSPECTION AND WOULD BE A HAZARD IN THE CASE OF AN ACCIDENT
NHTSA complaint #11309580 — an unverified report by a vehicle owner.
ON MORE THAN ONE OCCASION AFTER DRIVING TO A STORE OR APPT. AND PARK . GO OUT TO A COMPLETELY DEAD VEHICLE. JUMP START TO GET GOING MAY GO FOR A MONTH OR SO AND IT WILL HAPPEN AGAIN WITH NO WARNING.
NHTSA complaint #11307996 — an unverified report by a vehicle owner.
CONSTANT MOISTURE BUILD UP CAUSING HEADLIGHT BURNOUT A DANGEROUS SITUATION DIDN'T KNOW UNTIL POLICE PULLED ME OVER. FIVE TIMES THIS INCIDENT HAS HAPPENED. VERY EXPENSIVE FIX AND EXTREMELY EXPENSIVE REPLACEMENT. UNFAIR TO CONSUMER AUTO SHOPS SAYS THE COMPANY KNOWS ABOUT IT. A SAFETY RECALL IS NEEDED.
NHTSA complaint #11278346 — an unverified report by a vehicle owner.
MY TRUCK COMPLETELY SHUTS OFF WHILE DRIVING LONG DISTANCES ON THE FREEWAY AT SPEEDS GREATER THAN 60 MPH AND THEN SLOWING DOWN IN STOP AND GO TRAFFIC. IT ALSO FALLS DEAD ON LOCAL ROADS AT 30-40 MPH. I CAN LITERALLY PRESS THE GAS PEDAL TO THE FLOOR AND WITH NO PRESSURE TO THE ACCELERATOR. THERE ARE NO WARNING CODES OR ALERTS WHEN THIS HAPPENS. I TOOK MY VEHICLE TO THE SOUTHWEST INFINITI PAID FOR UNNECESSARY SERVICE AND THE PROBLEM STILL REMAINS. I AM ABLE TO RESTART THE VEHICLE;BUT FROM ONLY PARK OR NEUTRAL. I THEN HAVE TO REV UP THE ENGINE FOR AT LEAST 5 MINS BEFORE I AM ABLE TO GET ANY TYPE OF ACCELERATION. THIS IS VERY DANGEROUS AND I ALMOST GOT HIT SEVERAL TIMES.
NHTSA complaint #11271136 — an unverified report by a vehicle owner.
THERE IS AN ELECTRICAL MALFUNCTION THAT HAS CAUSED MY HORN TO WORK ONLY WHEN THE STEERING WHEEL IS SIDEWAYS AND IT ALSO AFFECTS MY ABILITY TO CONTROL MY DRIVERS SEAT POSITIONING. THIS IS VERY DANGEROUS A CAR CUT ME OFF ON THE FREEWAY AT VERY CLOSE DISTANCE. I WOULD HAVE NEVER KNOWN THAT THERE WAS AN ISSUE IF THIS DID NOT HAPPEN.
NHTSA complaint #11271137 — an unverified report by a vehicle owner.
WHEN I AM DRIVING (PRESSING THE GAS) AN INCONSISTENT RANDOM CLICKING NOISE THAT'S AFFECTING THE BRAKE SYSTEM AND USAGE IS HEARD. IT'S DIFFICULT TO ACCELERATE. IN THE PAST, I WOULD SIMPLY TURN OFF THE VEHICLE AND TURN IT BACK ON AND THE NOISE WOULD STOP. IT WAS DIFFICULT TO EXPLAIN AND SHOW TO ANY MECHANIC BECAUSE IT DOES IT RANDOMLY AND UNEXPECTEDLY, THEREFORE IT WOULD NEVER DO IT WHEN NEEDED. I WENT ON BECAUSE IT WASN'T OFTEN AT FIRST. NOW IT'S AT AN EXTREME LEVEL AS IF THE VEHICLE DOESN'T WANT TO DRIVE AND I COULD BE ON THE HIGHWAY (YOU CAN IMAGINE HOW SCARY THAT IS AT HIGH SPEEDS).
NHTSA complaint #11268775 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED THAT THE VEHICLE LOST BATTERY CONNECTION AND THE BATTERY FAILED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES AND THE BATTERY WAS EITHER REPLACED OR RECHARGED IN SOME CASES. THE VEHICLE WAS TAKEN TO NALLEY INFINITI ATLANTA (678-254-0987, LOCATED AT 2550 THE NALLEY WAY, ATLANTA, GA 30360) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA complaint #11267366 — an unverified report by a vehicle owner.
MY AIRBAG LIGHT STAYS ON CONSTANTLY. THERE IS A KNOCKING SOUND THAT OCCURS AS WELL WHEN I'M DRIVING. I'M CONCERNED IF I'M INVOLVED IN A COLLISION MY AIRBAGS WILL NOT DEPLOY. I CONTACTED INFINITI AND WAS TOLD THEY NEED TO RESET IT AND WILL COST $800.00 AND MY EXTENDED WARRANTY DID NOT COVER IT AND WAS NOT PART OF THE RECALL LIST. THE IPDM ECM RELAY SWITCH CAUSES MY INSTRUMENT CLUSTER GAUGE TO GO IN AND OUT, THE CHECK ENGINE LIGHT COMES ON, MY TRUCK JERKS TRYING TO SWITCH GEARS, IT WILL SOMETIMES START UP AFTER SEVERAL TRIES, IT CAUSES THE RPM'S TO READ OVER 7 WHEN I'M ONLY DRIVING 60 MPH. IT SHOULD READ BETWEEN 2 AND 3 RPM'S. I'M CONSTANTLY SWITCHING THE ECM RELAY PLUGS TO START MY TRUCK. THE AIR BAG AND IPDM ECM RELAY WAS NOT COVERED UNDER MY EXTENDED WARRANTY WHEN I PURCHASED MY VEHICLE. THIS HAS BEEN GOING ON SINCE I PURCHASED IT 4YEARS AGO.
NHTSA complaint #11208379 — an unverified report by a vehicle owner.