Owners have filed 12 complaints
about the 2002 Isuzu Trooper with NHTSA between 2002 and 2016.
The largest single group is the engine & cooling.
Across this model's run it ranks 10 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 12
Against the median year of the Isuzu Trooper. 50 means typical for this
model; 100 means roughly double.
Severity — 43
8.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 28
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2002 Isuzu Trooper
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Engine & Cooling
433.3%
Median failure at 41,850 miles
Acceleration & Cruise Control
325.0%
Transmission & Drivetrain
216.7%
1 crashes, 0 fires · median 38,000 mi
Tires
18.3%
Median failure at 49,000 miles
Body & Structure
18.3%
Median failure at 45,000 miles
Electrical System
18.3%
Median failure at 81,897 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
116.7%
25,000 – 49,999 miles
350.0%
75,000 – 99,999 miles
233.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2002 Isuzu Trooper
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—
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2002peak 2Dec 2016
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Washington, WVCrash
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE CONSUMER APPROACHED A TRAIN TRACK, ANOTHER VEHICLE BEGAN TO APPROACH FROM THE OTHER DIRECTION. THE CONSUMER STOPPED AND SHIFTED FROM DRIVE TO REVERSE TO CLEAR UP THE ROAD WAY. THE TRANSMISSION JUMPED TO PARK AND LOCKED PREVENTING THE VEHICLE FROM MOVING. A TRAIN APPROACHED AND STRUCK THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #10082030 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 49,000 milesBunkerville, NV
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2002 ISUZU TROOPER EQUIPPED WITH BF GOODRICH MUD TERRAIN T/A KM2 TIRES, SIZE: LT265/75R16. WHILE DRIVING BETWEEN 55-65 MPH, THREE OF THE TIRES EXPERIENCED TREAD SEPARATION. THERE WERE MOMENTARY VIBRATIONS JUST BEFORE THE FAILURES. THE FAILURES OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHERE THE FRONT DRIVER SIDE AND REAR DRIVER AND PASSENGER SIDE TIRES WERE DEEMED DEFECTIVE. THE TIRES WERE REPLACED. THE DEFECTIVE TIRES WERE REPLACEMENT TIRES WITH ONLY 12,000 MILES ON THEM PRIOR TO THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS 49,000 AND THE TIRE FAILURE MILEAGE WAS 12,000. THE VIN AND DOT NUMBER WERE NOT AVAILABLE.
NHTSA complaint #10929461 — an unverified report by a vehicle owner.
at 81,897 milesSUN City West, AZ
ELECTRICAL SYSTEM
I WAS DRIVING ABOUT 35 MPH ON A RURAL ROAD AND I NOTICED THAT UPON GIVING SOME GAS THE VEHICLE DID NOT RESPOND AT ALL. THEN I NOTICED THAT ALL MY INSTRUMENT PANEL LIGHTS WERE OUT....EVERYTHING GONE. I APPLIED THE BRAKES AND WITH DIFFICULTY IN STEERING (THERE WAS NO POWER), I PULLED TO STOP AT THE SIDE OF THE ROAD. I THEN PUT THE VEHICLE INTO PARK AND TURNED THE IGNITION KEY OFF, THEN RESTARTED THE VEHICLE AND DROVE AWAY. THIS IS THE ONLY TIME THIS HAPPENED (LAST WEEK).....A COMPLETE LOSS OF POWER. I KNOW ISUZU SHARES PARTS WITH GM (E.G. MY TRANSMISSION IS GM). I HOPE THIS IS NOT AN EXAMPLE OF THAT GM IGNITION SWITCH PROBLEM.....BUT CERTAINLY HAS THE EXACT SAME SYMPTOMS OF IT. BUT IT IS VERY SCARY LOOSING COMPLETE POWER LIKE THAT.
NHTSA complaint #10578533 — an unverified report by a vehicle owner.
at 79,000 milesCastle Rock, CO
ENGINE AND ENGINE COOLING:ENGINE
ENGINE IN MY 2002 ISUZU TROOPER BURNED UP THE MAIN ROD BEARING IN PISTON ONE DUE TO INSUFFICIENT OIL PRESSURE. ENGINE HAD TO BE REPLACED. TRUCK HAS 79K MILES ON IT AND WAS OUT OF WARRANTY. ISUZU OF NORTH AMERICA STATED NOTHING WOULD BE DONE VIA THE MANUFACTURER. I REPLACED THE ENGINE MYSELF AT A COST OF $4800.
NHTSA complaint #10192928 — an unverified report by a vehicle owner.
Penfield, NY
ENGINE AND ENGINE COOLING
EXCESSIVE OIL CONSUMPTION. 1 QT. EVERY 600 MILES OR SO. 5 QTS BETWEEN OIL CHANGES (3000 MILES!)
NHTSA complaint #10186275 — an unverified report by a vehicle owner.
at 45,000 milesDamascus, MD
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I TOOK MY 2002 ISUZU TROOPER LTD. TO THE DEALER (FITZGERALD DODGE ISUZU, ROCKVILLE, MARYLAND, COMPLAINING OF A GROWLING NOISE. WHILE IT WAS MIS-DIAGNOSED, THE DEALER INDICATED THAT THE UNDERPLATING ON THE CAR WAS SUFFERING FROM FAULTY WELDS, AND THAT IF I DIDN'T HAVE IT REMOVED IT WOULD FALL OFF WHILE I WAS DRIVING. I HAD TO PAY SEVERAL HUNDRED DOLLARS FOR THIS TO BE PERFORMED. I NOW HAVE NO UNDERPLATING TO PROTECT THE CAR. IT SEEMS TO ME THIS IS A MANUFACTURERS DEFECT, AND THE OWNER SHOULD NOT BE OBLIGATED TO REMOVE PORTIONS OF HER AUTOMOBILE TO CORRECT FAULTY MANUFACTURE, AND BE SUBJECTED TO RISK OF POTENTIAL DEATH OR INJURY TO HERSELF OR OTHERS ON THE ROAD. THE TROOPER ONLY HAS 45,000 MILES ON IT AND IS JUST OVER 3 YEARS OLD.
NHTSA complaint #10152603 — an unverified report by a vehicle owner.
at 38,000 milesTucson, AZ
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
DT: CONSUMER OWNS A 2002 ISUZU TROOPER. CONSUMER SAYS THAT WHEN PUTTING THE VEHICLE IN PARK THE INDICATOR POSITION WILL READ PARK, BUT THE VEHICLE WILL BE IN A NEUTRAL POSITION. THE VEHICLE CAN ROLE FREELY FORWARD OR BACKWARDS. THIS PROBLEM HAS BEEN GOING ON FOR ABOUT A YEAR. VEHICLE HAD BEEN TO DEALER 3 TIMES, BUT COULD NOT DO ANYTHING TO FIX THE PROBLEM. SHE WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. CALLED WHEN VEHICLE WAS AT CONSUMER'S HOUSE AND PROBLEM WAS RECURRING. DEALER SENT SOMEONE OUT BUT STILL NOTHING WAS DONE ABOUT PROBLEM, WHICH DID NOT HAPPEN ALL THE TIME, AND DID NOT SEEM TO FOLLOW ANY PATTERN. THE MANUFACTURER WAS CONTACTED TWICE, BUT PROBLEM RECURRED. THE MANUFACTURER WANTED VEHICLE TO BE TOWED TO A REPAIR SHOP FOR FURTHER INSPECTION.
NHTSA complaint #10133105 — an unverified report by a vehicle owner.
Washington, WVCrash
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE CONSUMER APPROACHED A TRAIN TRACK, ANOTHER VEHICLE BEGAN TO APPROACH FROM THE OTHER DIRECTION. THE CONSUMER STOPPED AND SHIFTED FROM DRIVE TO REVERSE TO CLEAR UP THE ROAD WAY. THE TRANSMISSION JUMPED TO PARK AND LOCKED PREVENTING THE VEHICLE FROM MOVING. A TRAIN APPROACHED AND STRUCK THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #10082030 — an unverified report by a vehicle owner.
Peoria, AZ
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN CHANGING GEARS AND WITHOUT WARNING VEHICLE WOULD ACCELERATE. DEALER HAS BEEN NOTIFIED.
NHTSA complaint #10033968 — an unverified report by a vehicle owner.
at 4,700 milesJuno Beach, FL
ENGINE AND ENGINE COOLING:ENGINE
WHEN IN MOTION FOR LONG PERIODS OF TIME, THE VEHICLE WILL LOSE ACCELERATION POWER. THIS WILL CONTINUE UNTIL CONSUMER IS ABLE TO PULL OFF THE ROAD TO RESTART THE ENGINE. THE EGR VALVE HAS REPEATEDLY BEEN REPLACED, BUT THE PROBLEM IS STILL IN EXISTENCE. *JG TS
NHTSA complaint #8023858 — an unverified report by a vehicle owner.
Juno Beach, FL
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING VEHICLE, IF YOU TRY TO PASS SOMEONE OR ACCELERATE, SOMETIMES THE VEHICLE WILL LOOSE POWER. CONSUMER STATES' ONCE WHEN VEHICLE LOSS POWER IT ALMOST RESULTED IN A REAR END COLLISION. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
NHTSA complaint #8023904 — an unverified report by a vehicle owner.
Newport News, VA
VEHICLE SPEED CONTROL
MOTOR WILL REV UP WHEN SITTING STILL AT A RED LIGHT AND TRY TO LUNGE FORWARD. I HAVE EVEN HAD IT GO 35 MILES AN HOUR WITHOUT MY FOOT EVEN BEING ON THE ACCELERATOR. I HAVE HAD MY TRUCK TO THE DEALER 3 TIMES NOW AND THEY KEEP SAYING THEY CAN NOT FIND ANYTHING WRONG. UNLESS THEY CAN SEE THE VEHICLE DO IT THEY CAN'T FIX IT. THE CHECK ENGINE LIGHT DOES NOT COME ON AND THEY SAY UNTIL THAT HAPPENS THEY DON'T KNOW WHAT IS WRONG. DEALER REFUSES TO KEEP VEHICLE AND DRIVE IT UNTIL IT DOES IT SO THEY CAN SEE IT. THEY MAKE IT SOUND LIKE I AM MAKING THIS UP. THERE IS A PROBLEM AND IT NEEDS TO BE FIXED. I DO NOT WANT TO BE RESPONSIBLE FOR A ACCIDENT THAT I HAVE NO CONTROL OVER. THE STATE POLICE SAYS IT IS ILLEGAL TO DRIVE A UNSAFE VEHICLE ON THE STATE HIGHWAYS. I OWNED A BRAND NEW VEHICLE THAT IS ILLEGAL FOR ME TO DRIVE ON THE STATE HIGHWAY AND ISUZU WON'T DO ANYTHING ABOUT IT. I HAVE CONTACTED ISUZU CORPORATION AS WELL AS BEEN BACK TO THE DEALERSHIP 3 TIMES AND IT IS STILL DOING IT.
NHTSA complaint #765678 — an unverified report by a vehicle owner.
Newport News, VA
VEHICLE SPEED CONTROL
WHEN AT A COMPLETE STOP VEHICLE WILL START TO REV. IF CONSUMER DOES NOT HAVE FOOT ON BRAKES VEHICLE WILL START TO MOVE FORWARD. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.
NHTSA complaint #8015606 — an unverified report by a vehicle owner.