FaultScore

FaultScore report

2020 Jaguar F-Pace problems

Owners have filed 17 complaints about the 2020 Jaguar F-Pace with NHTSA between 2019 and 2026. The largest single group is the other & unspecified. Across this model's run it ranks 4 of 5 worst.

C

FaultScore 51/100

Higher is worse. Measured against the other years of the Jaguar F-Pace.

How this is worked out

The numbers

17

Complaints

2

Crashes reported

0

Fires reported

2

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 22 vs 50 Severity 100 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 22
Against the median year of the Jaguar F-Pace. 50 means typical for this model; 100 means roughly double.
Severity — 100
23.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 2020 compares with every other Jaguar F-Pace

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2020 Jaguar F-Pace

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Other & Unspecified 4 23.5%

Median failure at 1,600 miles

Seat Belts 3 17.6%

Median failure at 46,000 miles

Electrical System 3 17.6%
Driver Assist & Collision Avoidance 1 5.9%

1 crashes, 0 fires

Seats 1 5.9%
Acceleration & Cruise Control 1 5.9%

1 crashes, 0 fires · median 55,000 mi

Brakes 1 5.9%
Steering 1 5.9%
Transmission & Drivetrain 1 5.9%
Engine & Cooling 1 5.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 33.3%
25,000 – 49,999 miles 1 33.3%
50,000 – 74,999 miles 1 33.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2019 peak 2 Jul 2026

Recalls on the 2020 Jaguar F-Pace

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021532 381 units in Canada

Seats And Restraints

Issue: On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat. Note: The vehicle's lower universal anchorage system (UAS) is not affected by this defect and may still be used to secure a child seat. Safety Risk: A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash. Corrective Actions: Jaguar will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.

Recall 2021101 110 units in Canada

Lights And Instruments

Issue: On certain vehicles, when the Automatic High Beam (AHB) system is turned on, the AHB tell-tale indicator on the instrument panel may not turn on. This could lead you to drive without knowing that high beam lights can turn on automatically. Canadian regulations require a tell-tale indicator to turn on when the automatic high beams are activated. Safety Risk: A driver that does not know that the high beam lights are turned on could create glare for other drivers and increase the risk of a crash. Corrective Actions: Jaguar will notify owners by mail and instruct you to take your vehicle to a dealer to update vehicle software.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 55,000 miles Sarasota, FL Crash 1 injured

VEHICLE SPEED CONTROL

The contact owns a 2020 Jaguar F-Pace. The contact stated that while the vehicle was in the park gear, the vehicle unintentionally accelerated at approximately 10 MPH and the entire front of the vehicle crashed into several trees where it ultimately came to a stop. There was minor cosmetic damage. No warning light was illuminated. The air bags were deployed. A police report was filed. The contact stated that there were burns on her wrist and her forehead from the impact of the air bag; there was also a knot on the contact's forehead from impact. No medical attention was sought. No one was injured that was not in the vehicle. The vehicle was towed to a dealer where the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

NHTSA complaint #11638762 — an unverified report by a vehicle owner.

Santa Rosa Beach, FL Crash

BACK OVER PREVENTION: WARNINGS

Park assist was engaged. The prompt was to pull forward more. Then the park assist prompted to take hands off the steering wheel. The park assist maneuvered backward into parallel parking. Once it made the turn backing in, it sped up backward with no warnings on the camera or auditory alarms, and hit the vehicle parked behind our vehicle. My vehicle is damaged. The other vehicle is not. This is a serious problem. Not only did my vehicle sustain damage, but a person could have been there and it could have caused damage to the other vehicle. This park assist had the driver take the hands off the wheel, gave zero warnings, no visual or auditory, increased rear speed, and hit the vehicle. I want the event data recorder to be reviewed and for my car's fault to be remedied and my vehicle to be repaired.

NHTSA complaint #11435305 — an unverified report by a vehicle owner.

at 1,600 miles Temecula, CA 1 injured

UNKNOWN OR OTHER

I WAS REACHING FOR GROCERIES IN THE BACK OF MY F PACE AND BURNED THE FRONT OF MY LEG ABOVE MY KNEE ON THE TAILPIPE.

NHTSA complaint #11279645 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Maitland, FL

SEAT BELTS

The contact owns a 2020 Jaguar F-Pace. The contact stated that while parked or while driving on several occasions, the rear passenger-side seat belt strap became loose and failed to retract as needed, requiring the contact to fiddle with the seat belt until it retracted. The vehicle was taken to an independent mechanic and to the dealer, but the failure could not be replicated. The manufacturer was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 21V667000 (Seat Belts). The failure mileage was unknown.

NHTSA complaint #11749270 — an unverified report by a vehicle owner.

Fairburn, GA

SEATS

The heating element on the driver’s seat burned a hole in my seat through my sweater while I was driving. Burning smell was not sure where it was coming from. I almost caused an accident trying to maneuver over off the exit to see that my seat warmer is what was causing the Burning smell almost burned me.

NHTSA complaint #11742046 — an unverified report by a vehicle owner.

at 46,000 miles Chicago, IL

SEAT BELTS

The contact owns a 2020 Jaguar F-Pace. The contact stated that the rear passenger’s side seat belt failed to retract as intended. The contact's brother-in-law was seated in the rear seat and the seat belt failed to retract afterwards. The vehicle was taken to a non-Jaguar dealer where it was diagnosed and determined that the seat belt automatic locking retractors had failed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 21V667000 (SEAT BELTS). The failure mileage was approximately 46,000.

NHTSA complaint #11680154 — an unverified report by a vehicle owner.

Fridley, MN

SEAT BELTS

The rear seat belts do not retract back nor do they lock in place. You either have to pull and play with them to get them to work properly or they will not work at all!

NHTSA complaint #11641465 — an unverified report by a vehicle owner.

at 55,000 miles Sarasota, FL Crash 1 injured

VEHICLE SPEED CONTROL

The contact owns a 2020 Jaguar F-Pace. The contact stated that while the vehicle was in the park gear, the vehicle unintentionally accelerated at approximately 10 MPH and the entire front of the vehicle crashed into several trees where it ultimately came to a stop. There was minor cosmetic damage. No warning light was illuminated. The air bags were deployed. A police report was filed. The contact stated that there were burns on her wrist and her forehead from the impact of the air bag; there was also a knot on the contact's forehead from impact. No medical attention was sought. No one was injured that was not in the vehicle. The vehicle was towed to a dealer where the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

NHTSA complaint #11638762 — an unverified report by a vehicle owner.

Atlanta, GA

UNKNOWN OR OTHER

Right auxiliary radiator leaks due to the placement and manufacturing of materials used. This can cause car to overheat without warning till it's too late. The coolant odometer just goes high without gradual warning. I looked up possible coolant leaks and dozens of people had the exact same issue. I'm trying to figure out why they're hasn't been a recall on this exact issue when this is jaguars biggest issue. Seems like a ticking time bomb for customers and money grab from Jaguar.

NHTSA complaint #11634745 — an unverified report by a vehicle owner.

Sedona, AZ

ELECTRICAL SYSTEM

1. ENTIRE engine. And yes (it’s been sitting since May 2024 at Scottsdale AZ JLR) 2. The day after I filled coolant for a 'low coolant' check engine light, my car smoked going uphill and nearly caught fire. I pulled over just in time, then had to walk 2 miles at night, in 30°F weather, without cell service, in the desert. This is a known issue affecting thousands of similar cars, with a Facebook group of nearly 19,000 members reporting the same risks—cars smoking or blowing up without warning, even when serviced per JLR’s recommendations. JLR is refusing to honor warranties, and some incidents have resulted in complete vehicle fires. My attorney advised me to report this and share the FB group for reference: [XXX] 3. Both have confirmed the engine is done and needs an entire replacement. 4. By JLR of Scottsdale yes. Also an independent mechanic in Sedona. Also by my attorney’s expert mechanic who had the oil sent to a lab and when he read the report stated, “the primary cause of engine failure most likely is blown head gasket. That caused coolant to get mixed into the oil, thereby destroying the engine.” 5. NO…which is what is MOST concerning. Just ‘low coolant’ as I mentioned above, which I added. No other check engine light has EVER ignited on the vehicle, which is concerning to me, indicating that no warning lights ever came on which would have indicated to me something needed servicing before the entire engine just blew up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11632081 — an unverified report by a vehicle owner.

Sedona, AZ

ENGINE

1. ENTIRE engine. And yes (it’s been sitting since May 2024 at Scottsdale AZ JLR) 2. The day after I filled coolant for a 'low coolant' check engine light, my car smoked going uphill and nearly caught fire. I pulled over just in time, then had to walk 2 miles at night, in 30°F weather, without cell service, in the desert. This is a known issue affecting thousands of similar cars, with a Facebook group of nearly 19,000 members reporting the same risks—cars smoking or blowing up without warning, even when serviced per JLR’s recommendations. JLR is refusing to honor warranties, and some incidents have resulted in complete vehicle fires. My attorney advised me to report this and share the FB group for reference: [XXX] 3. Both have confirmed the engine is done and needs an entire replacement. 4. By JLR of Scottsdale yes. Also an independent mechanic in Sedona. Also by my attorney’s expert mechanic who had the oil sent to a lab and when he read the report stated, “the primary cause of engine failure most likely is blown head gasket. That caused coolant to get mixed into the oil, thereby destroying the engine.” 5. NO…which is what is MOST concerning. Just ‘low coolant’ as I mentioned above, which I added. No other check engine light has EVER ignited on the vehicle, which is concerning to me, indicating that no warning lights ever came on which would have indicated to me something needed servicing before the entire engine just blew up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11632081 — an unverified report by a vehicle owner.

Alpharetta, GA

ELECTRICAL SYSTEM

Battery is drained every time I get an emissions inspection. Next day I have to get it charged and take it the dealer for a "software hard-rest." Supposed to fix problem but every year I have the same issue. Never a SW fix available.

NHTSA complaint #11626107 — an unverified report by a vehicle owner.

Alpharetta, GA

SERVICE BRAKES

Battery is drained every time I get an emissions inspection. Next day I have to get it charged and take it the dealer for a "software hard-rest." Supposed to fix problem but every year I have the same issue. Never a SW fix available.

NHTSA complaint #11626107 — an unverified report by a vehicle owner.

Hagerstown, MD

ELECTRICAL SYSTEM

You could not read anything on my dash. It was all rainbow colors. I couldn’t tell how much gas I had or if my car was running hot. Basically everything on the dash that tells you how your car is running. We have the carefirst extended warranty and they would not cover it. It cost me out of pocket 2000 dollars to fix. I do have a picture but unfortunately I couldn’t send it

NHTSA complaint #11597029 — an unverified report by a vehicle owner.

Oklahoma City, OK

STEERING

I drove through about 12 inch water during a flash flood rain down pour. After driving about 200 feet, my steering failed. The instrument panel displayed, power steering assistance reduced. I could not turn the the steering wheel to get in the parking lot. I Google to see what the problem was and there are a lot of people complaining with the same problem. I had towed to the shop and the extended warranty I purchased said it was preexisting problem. I had just purchased the vehicle approximately 3 months prior and had never had this problem. It only messed up after running the water and that is what other owners stated. My comprehensive insurance would not cover neither. Jaquar want to charge me $6700.00 for repair, which I believe should be cover under my warranty, insurance or Jaquar itself. I contact Jaquar headquarters but having received a response.Thank you

NHTSA complaint #11531005 — an unverified report by a vehicle owner.

San Diego, CA

UNKNOWN OR OTHER

Unknown

NHTSA complaint #11513863 — an unverified report by a vehicle owner.

Stonecrest, GA

POWER TRAIN

1. When the start/stop fuel conservation system is engaged the vehicle intermittently powers off. I then have to push the start button to restart the vehicle 2. When the vehicle is engaged in sports and dynamic mode it intermittently stalls or locks up in 2nd gear

NHTSA complaint #11500799 — an unverified report by a vehicle owner.

Stonecrest, GA

UNKNOWN OR OTHER

1. When the start/stop fuel conservation system is engaged the vehicle intermittently powers off. I then have to push the start button to restart the vehicle 2. When the vehicle is engaged in sports and dynamic mode it intermittently stalls or locks up in 2nd gear

NHTSA complaint #11500799 — an unverified report by a vehicle owner.

Santa Rosa Beach, FL Crash

BACK OVER PREVENTION: WARNINGS

Park assist was engaged. The prompt was to pull forward more. Then the park assist prompted to take hands off the steering wheel. The park assist maneuvered backward into parallel parking. Once it made the turn backing in, it sped up backward with no warnings on the camera or auditory alarms, and hit the vehicle parked behind our vehicle. My vehicle is damaged. The other vehicle is not. This is a serious problem. Not only did my vehicle sustain damage, but a person could have been there and it could have caused damage to the other vehicle. This park assist had the driver take the hands off the wheel, gave zero warnings, no visual or auditory, increased rear speed, and hit the vehicle. I want the event data recorder to be reviewed and for my car's fault to be remedied and my vehicle to be repaired.

NHTSA complaint #11435305 — an unverified report by a vehicle owner.

at 1,600 miles Temecula, CA 1 injured

UNKNOWN OR OTHER

I WAS REACHING FOR GROCERIES IN THE BACK OF MY F PACE AND BURNED THE FRONT OF MY LEG ABOVE MY KNEE ON THE TAILPIPE.

NHTSA complaint #11279645 — an unverified report by a vehicle owner.