Owners have filed 105 complaints
about the 2003 Jaguar X-Type with NHTSA between 2002 and 2018.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 2 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 67
Against the median year of the Jaguar X-Type. 50 means typical for this
model; 100 means roughly double.
Severity — 100
23.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 84
49% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
620.0%
RIM
516.7%
Body
516.7%
Transfer Case (4-WHEEL Drive)
310.0%
Engine
310.0%
Manual Transmission
310.0%
Frontal
310.0%
Side/Window
26.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.1%
1,000 – 9,999 miles
1618.4%
10,000 – 24,999 miles
1011.5%
25,000 – 49,999 miles
2124.1%
50,000 – 74,999 miles
1820.7%
75,000 – 99,999 miles
11.1%
100,000 – 149,999 miles
1314.9%
150,000+ miles
78.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2002peak 8Aug 2018
Recalls on the 2003 Jaguar X-Type
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
04V487000
PARKING BRAKE
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH LHD MANUAL TRANSMISSIONS, THE HAND BRAKE, WHICH APPLIES THE PARKING BRAKE, MAY NOT APPLY SUFFICIENT PRESSURE TO THE BRAKE PADS TO PREVENT THE VEHICLE FROM MOVING IF THE MANUAL TRANSMISSION WAS LEFT IN THE NEUTRAL POSITION. THE AUTOMATIC ADJUSTER WITHIN THE HAND BRAKE MAY NOT WORK PROPERLY CAUSING THE HAND BRAKE LEVER TO TRAVEL OUTSIDE THE RECOMMENDED RANGE.
Risk: IF THE VEHICLE TRAVELS OUTSIDE THE RECOMMENDED RANGE, THE VEHICLE MAY ROLL AWAY AND A CRASH MAY OCCUR.
03V011000
EXTERIOR LIGHTING:TURN SIGNAL
ON CERTAIN PASSENGER SEDANS, THE POWER CIRCUIT WHICH FEEDS THE DIRECTION INDICATOR SYSTEM COULD FAIL. THIS COULD RESULT IN THE DRIVER BEING UNAWARE THAT THE EXTERNAL TURNING INDICATORS ARE NOT OPERATING BECAUSE THE INTERNAL "TELL-TAIL" LIGHT ON THE DRIVER'S INSTRUMENT PANEL CONTINUES TO WORK NORMALLY.
Risk: THE LOSS OF REAR TURN SIGNALS COULD FAIL TO WARN A FOLLOWING DRIVER THAT THE VEHICLE IS TURNING AND COULD RESULT IN A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004339353 units in Canada
Brakes
On certain vehicles equipped with a manual transmission, the automatic handbrake adjustment may fail to properly adjust the parking brake. If the transmission is left in a neutral state, the handbrake might not apply sufficient force to prevent a "roll-away" condition. Correction: Dealers will replace the automatic adjustment handbrake lever system.
Recall 20030052,613 units in Canada
Electrical
On certain vehicles, when power is lost to the external turn signal indicators, the internal "tell tales" flash as if there was no fault which is in contravention or the vehicle compliance requirements. The General Electric Module (GEM) design includes feedback to the driver via a "tell tale" function for bulb failure but does not include feedback in the event of power loss to the Direction Indicator System. Correction: Dealer will replace the General Electric Module (GEM).
Reports where the owner recorded a crash, a fire, an injury or a death.
at 58,830 milesMarinette, WI1 injured
STEERING
DUE TO A DESIGN ERROR WHEN ICE BUILDS UP ON THE WHEEL WELL IN COLD CLIMATES THE DRIVER IS PREVENTED FROM STEERING THE VEHICLE. WHEN IT WAS REQUIRED TO MAKE A SUDDEN TURN TO AVOID A ROAD HAZARD THE STEERING FAILED AND CAUSED AN ACCIDENT. THIS CAR HAS ALSO CAUSED PROBLEMS WITH INSIDE AIR QUALITY DUE TO AN OIL LEAK IN THE OIL PAN GASKET. THIS HAS BEEN AN ON GOING PROBLEM THAT THE MANUFACTURER HAS REFUSED TO WARRANT DUE TO THE COMPLEX NATURE OF THE REPAIR.
NHTSA complaint #10659439 — an unverified report by a vehicle owner.
at 8,000 milesCoral Gables, FLCrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT WAS SITTING AT A STOP LIGHT WHEN THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT STATED THAT WHILE HIS FOOT WAS ON THE BRAKES, THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT HAD TO AVOID CRASHING INTO ANOTHER VEHICLE AND AS HE SWERVED, HE ENDED UP CRASHING INTO A TREE, CAUSING THE TIRE TO BUST. THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE THE TIRE REPAIRED AND FOR INSPECTION. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000. UPDATED0 06/26/12 *BF UPDATED 06/27/17*JB UPDATED 07/05/12.
NHTSA complaint #10461358 — an unverified report by a vehicle owner.
at 67,000 milesSandy Springs, GACrash
PARKING BRAKE
EMERGENCY HAND BRAKE FAILURE. APPROX 2 YEARS AGO, WE VISITED FRIENDS FOR DINNER. I PARKED MY CAR IN THEIR SHORT, REASONABLY STEEP DRIVEWAY. AFTER DINNER, AND WHEN WE WERE GETTING READY TO LEAVE, MY WIFE GOT INTO THE VEHICLE AND I WAS SAYING GOOD NIGHT TO OUR HOSTS, WHEN THE CAR STARTED ROLLING BACKWARDS AND CRASHED INTO ANOTHER GUEST'S VEHICLE THAT HAD PARKED BEHIND US. THE EMERGENCY HAND BRAKE WAS FULLY ENGAGED AT THE TIME, BUT WAS NOT STRONG ENOUGH TO PREVENT THE CAR FROM ROLLING BACKWARDS. I HAD A $500 DAMAGE PAYMENT TO THE OTHER VEHICLE. NO DAMAGE TO THE JAG AND NO ONE WAS HURT IN THIS INCIDENT. I HAVE FOUND THAT EVEN PULLING AS HARD AS POSSIBLE ON THE EMERGENCY HAND BRAKE, DOES NOT HOLD THE VEHICLE ON ANY TYPE OF INCLINE. WE HAVE TO ENGAGE THE GEARS (MANUAL MODEL) TO PREVENT A SIMILAR INCIDENT.
NHTSA complaint #10349940 — an unverified report by a vehicle owner.
at 66,000 milesGelnn Heights, TXCrash
PARKING BRAKE
TL* THE CONTACT OWNS A 2003 JAGUAR X TYPE. THE CONTACT STATED WHILE PARKED ON AN INCLINE, THE CONTACT SHUT OFF THE VEHICLE AND ENGAGED THE EMERGENCY BRAKE BEFORE EXITING THE VEHICLE. THE EMERGENCY BRAKE DID NOT ENGAGE. THE VEHICLE ROLLED BACKWARD DOWN THE HILL AND CRASHED INTO A MOVING TRUCK. THERE WERE NO INJURIES. THE CONTACT STATED THE EMERGENCY BRAKE WOULD NOT HOLD UNLESS THERE WAS TREMENDOUS AMOUNT OF FORCE USED TO PULL THE BRAKE UPWARD. THE CONTACT STATED HE WAS NOT AWARE THAT HIS VEHICLE WAS AFFECTED BY NHTSA CAMPAIGN ID NUMBER: 04V487000 (EMERGENCY BRAKE) UNTIL AFTER THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 70,000. UPDATED 10/15/10 BF THE CONSUMERS WIFE SET THE PARKING BRAKE, BUT DID NOT PUT THE VEHICLE IN PARK. THE VEHICLE WAS PARKED ON AN INCLINE AND HOURS LATER, THE VEHICLE BEGAN TO ROLL. THE VEHICLE CRASHED INTO A MOVING COMPANY'S TRUCK. UPDATED 10/21/10
NHTSA complaint #10345283 — an unverified report by a vehicle owner.
at 139,554 milesConcord, NHCrash
AIR BAGS:FRONTAL
AS THE RESULT OF A RECENT ACCIDENT I HAVE DISCOVERED A MANUFACTURER'S DEFECT WITH JAGUAR'S X-TYPE AUTOMOBILES THAT CRUCIALLY COMPROMISES THE STRUCTURAL INTEGRITY OF THE VEHICLE RENDERING IT UNSAFE FOR USE AND IS VIRTUALLY UNDETECTABLE BY VISUAL INSPECTION. I HAVE CONTACTED THE DEALER I BOUGHT THE VEHICLE FROM AND THEY PUT ME IN TOUCH WITH THE JAGUAR DISTRICT REP. IN NJ WHO DECLINED TO EVEN INSPECT THE VEHICLE. THE VEHICLE IS CURRENTLY IN A REPAIR SHOP AND IS AVAILABLE FOR INSPECTION.
NHTSA complaint #10328475 — an unverified report by a vehicle owner.
at 139,554 milesConcord, NHCrash
STRUCTURE:FRAME AND MEMBERS
AS THE RESULT OF A RECENT ACCIDENT I HAVE DISCOVERED A MANUFACTURER'S DEFECT WITH JAGUAR'S X-TYPE AUTOMOBILES THAT CRUCIALLY COMPROMISES THE STRUCTURAL INTEGRITY OF THE VEHICLE RENDERING IT UNSAFE FOR USE AND IS VIRTUALLY UNDETECTABLE BY VISUAL INSPECTION. I HAVE CONTACTED THE DEALER I BOUGHT THE VEHICLE FROM AND THEY PUT ME IN TOUCH WITH THE JAGUAR DISTRICT REP. IN NJ WHO DECLINED TO EVEN INSPECT THE VEHICLE. THE VEHICLE IS CURRENTLY IN A REPAIR SHOP AND IS AVAILABLE FOR INSPECTION.
NHTSA complaint #10328475 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Chesapeake, VA
STRUCTURE
2003 JAGUAR X-TYPE. CONSUMER WRITES IN REGARDS TO A HEADLINER COLLAPSE. *LD THE CONSUMER STATED THE GLUE FROM THE HEADLINER CREATED AN UNSAFE AND UNHEALTHY ENVIRONMENT. THE DRIVER'S PASSENGERS HAVE SHOWN SIGNS AND SYMPTOMS RANGING FROM PERSISTENT COUGHING, PNEUMONIA, EYE TUMORS AND BIRTH DEFECTS.
NHTSA complaint #11113733 — an unverified report by a vehicle owner.
East Longmeadow, MA
STRUCTURE:BODY
ROCKERS PANELS ARE ROTTED BOTH SIDES. RENDERING THE CAR UNSAFE. NO DRAIN HOLES EVER PUT IN NOR WAS IT TREATED. THIS IS PROBLEM ON THESE CARS. KNOWN PROBLEM AT THAT.
NHTSA complaint #11081601 — an unverified report by a vehicle owner.
at 187,000 milesWest Warwick, RI
STRUCTURE:BODY
ROCKER PANELS OR SILLS INNER AND OUTER LEFT AND RIGHT SIDES ROTTEN RUSTED POSSIBLE TOA FRAME. PARKING BRAKE DOES NOT FULL ENGAGE.
NHTSA complaint #11081090 — an unverified report by a vehicle owner.
at 187,000 milesWest Warwick, RI
SERVICE BRAKES
ROCKER PANELS OR SILLS INNER AND OUTER LEFT AND RIGHT SIDES ROTTEN RUSTED POSSIBLE TOA FRAME. PARKING BRAKE DOES NOT FULL ENGAGE.
NHTSA complaint #11081090 — an unverified report by a vehicle owner.
at 140,000 milesBronx, NY
AIR BAGS
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. ON SEVERAL OCCASIONS, THE AIR BAG INDICATOR ILLUMINATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE SENSOR NEEDED TO BE REPLACED. THE CONTACT CALLED SANTIAGO AUTO MALL AT (718) 992-9316 (350 E 170TH ST, BRONX, NY 10456). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #11064680 — an unverified report by a vehicle owner.
at 100,000 milesBloomington, IN
STRUCTURE:BODY
LT & RT INNER AND OUTER ROCKER PANELS AND HENCE JACKING POINT ARE RIDDLED WITH RUST/CORROSION, STRUCTURAL INTEGRITY IS COMPROMISED , UNSAFE IN SIDE IMPACT COLLISION OR FRONTAL OR REAR COLLISION , VEHICLE CREEKS AND GROANS AROUND DASH WHEN DRIVEN, FROM WEAKENED STRUCTURE ESPECIALLY AT LOWER "A" PILLARS.
NHTSA complaint #11042119 — an unverified report by a vehicle owner.
at 70,000 milesMaryland Heights, MO
STEERING
DRIVING ON HIGHWAY AT 65 MPH, ENGINE DIES. STEERING AND BRAKES ARE LOST. AFTER A FEW MINUTES, ABLE TO START ENGINE AND MOVE OFF OF ROAD.
NHTSA complaint #10907374 — an unverified report by a vehicle owner.
at 70,000 milesMaryland Heights, MO
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ON HIGHWAY AT 65 MPH, ENGINE DIES. STEERING AND BRAKES ARE LOST. AFTER A FEW MINUTES, ABLE TO START ENGINE AND MOVE OFF OF ROAD.
NHTSA complaint #10907374 — an unverified report by a vehicle owner.
at 70,000 milesMaryland Heights, MO
FUEL/PROPULSION SYSTEM
DRIVING ON HIGHWAY AT 65 MPH, ENGINE DIES. STEERING AND BRAKES ARE LOST. AFTER A FEW MINUTES, ABLE TO START ENGINE AND MOVE OFF OF ROAD.
NHTSA complaint #10907374 — an unverified report by a vehicle owner.
Montclair, NJ
PARKING BRAKE
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE MANUAL BRAKE FAILED TO ENGAGE. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO REPLACED THE MANUAL BRAKE LEVER CABLE SEVERAL TIMES. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V487000 (PARKING BRAKE). THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10808132 — an unverified report by a vehicle owner.
at 182,000 milesFlent, MI
POWER TRAIN
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DECELERATED AND THE GEAR BOX FAULT CRUISE UNAVAILABLE AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 182,000.
NHTSA complaint #10725207 — an unverified report by a vehicle owner.
at 182,000 milesFlent, MI
ENGINE
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DECELERATED AND THE GEAR BOX FAULT CRUISE UNAVAILABLE AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 182,000.
NHTSA complaint #10725207 — an unverified report by a vehicle owner.
at 86,000 milesBrroklyn, NY
SERVICE BRAKES
TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE HAND BRAKE FAILED TO APPLIED SUFFICIENT PRESSURE TO THE BRAKE PADS TO PREVENT THE VEHICLE FROM MOVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V48700(PARKING BRAKE). THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
NHTSA complaint #10693017 — an unverified report by a vehicle owner.
at 169,000 milesPalmetto, FL
VEHICLE SPEED CONTROL
TL-THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE JERKED AND DECREASED IN SPEED. IN ADDITION, THE TEMPERATURE GAGE FLUCTUATED AND THE RADIATOR EMITTED STEAM. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WATER PUMP FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000. THE VIN WAS NOT AVAILABLE. DJR
NHTSA complaint #10670622 — an unverified report by a vehicle owner.
at 169,000 milesPalmetto, FL
ENGINE
TL-THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE JERKED AND DECREASED IN SPEED. IN ADDITION, THE TEMPERATURE GAGE FLUCTUATED AND THE RADIATOR EMITTED STEAM. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WATER PUMP FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000. THE VIN WAS NOT AVAILABLE. DJR
NHTSA complaint #10670622 — an unverified report by a vehicle owner.
at 58,830 milesMarinette, WI1 injured
STEERING
DUE TO A DESIGN ERROR WHEN ICE BUILDS UP ON THE WHEEL WELL IN COLD CLIMATES THE DRIVER IS PREVENTED FROM STEERING THE VEHICLE. WHEN IT WAS REQUIRED TO MAKE A SUDDEN TURN TO AVOID A ROAD HAZARD THE STEERING FAILED AND CAUSED AN ACCIDENT. THIS CAR HAS ALSO CAUSED PROBLEMS WITH INSIDE AIR QUALITY DUE TO AN OIL LEAK IN THE OIL PAN GASKET. THIS HAS BEEN AN ON GOING PROBLEM THAT THE MANUFACTURER HAS REFUSED TO WARRANT DUE TO THE COMPLEX NATURE OF THE REPAIR.
NHTSA complaint #10659439 — an unverified report by a vehicle owner.
at 62,650 milesMelbourne, FL
TIRES
TIRE SEPARATION, FRONT TIRE WITH JUST 27918 MILES.
NHTSA complaint #10644191 — an unverified report by a vehicle owner.
at 34,170 milesMelbourne, FL
TIRES
TIRE SEPARATION, FRONT TIRE WITH JUST 9786 MILES.
NHTSA complaint #10644189 — an unverified report by a vehicle owner.
at 38,000 milesPhiladelphia, PA
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 JAGUAR X TYPE. THE CONTACT STATED THAT WHILE TRAVELING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 1/23/15*CN UPDATED 02/20/15.
NHTSA complaint #10595743 — an unverified report by a vehicle owner.
at 103,000 milesLexington, MA
SERVICE BRAKES
BRAKES WERE WORKING FINE AS I PARKED THE CAR. TURNED THE CAR OFF, AND TURNED BACK ON AND DROVE AT ABOUT 5 MPH. APPLIED BREAKS TO STOP AT INTERSECTION, BRAKE HYDROLICS WERE NOT WORKING. HAD TO PRESS REALLY HARD FOR BRAKE TO WORK. BRAKES SHOULD NOT HAVE FAILED SUDDENLY. BRAKES STILL NOT WORKING, NEED TO TALK TO DEALER ON MONDAY..
NHTSA complaint #10504258 — an unverified report by a vehicle owner.
at 120,000 milesRockhill, SC
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND RESTARTED THE VEHICLE. THE CRUISE CONTROL WAS NO LONGER OPERABLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE FAILURE WAS NOT DETECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 243,000.
NHTSA complaint #10484709 — an unverified report by a vehicle owner.
at 59,434 milesDecatur, GA
ELECTRICAL SYSTEM
THE PROBLEM STARTED WHEN TAKING THE STATE OF GEORGIA MANDATED EMISSION TEST. THE VEHICLE WAS SERVICE 3 WEEKS BEFORE THE DEADLINE. ALL PHASES OF THE TEST WAS COMPLETED EXCEPT FOR THE EVAPORATE PART. SO THAT PUT THE VEHICLE IN NOT-READY STATUS. WE HAD THE VEHICLE CHECK AND RECHECKED UNTIL ITS PASS EMISSION TESTING MARCH ,2012. RENEWAL OF OUR PROGRESSIVE VEHICLES INSURANCE, I CAN ACROSS THE VEHICLE CENTER SECTION ON THE WEBSITE. THE JAGUAR INFORMATION WAS ENTERED AND THERE WERE 4 RECALL AND 40 TSB. JUST BEFORE THE LAST EMISSION TEST THE VEHICLE WAS SCANNED FOR CODES THEIR WERE TWO ISSUES IN WHICH REOCCURED EVERY SINCE 2006. NHTSA #10017717, BATCH #30309 AND 623791, BATCH #30701. I CALLED JAGUAR CORPORATE OFFICE (201) 818-8500 TO SEE WHAT COULD BE DONE TO RESOLVED THESE PROBLEMS..THE PART OF PHONE CALL I DID NOT LIKED, THE CUSTOMER CARE PERSON STATED " THE GOVERNMENT PUT INFORMATION OUT ON VEHICLE ALL THE TIME, ITS DON'T MEANS ANYTHING. ALSO I LEARN GEORGIA SUPPOSE TO HAVE ALL RECALLS AND TBS IN THERE EMISSION TESTING DATA BASE. THIS IS A SHORT VERSION OF THE FRUSTRATION WE HAVE WITH JAGUAR, WHEN THE INFORMATIONS IS THERE FOR THEM. # 623791 CAN HAPPEN ON THE EXPRESSWAY WITH THE LOSS OF POWER. PLEASE HELP WITH A SOLUTION.
NHTSA complaint #10468095 — an unverified report by a vehicle owner.
at 59,434 milesDecatur, GA
ENGINE AND ENGINE COOLING
THE PROBLEM STARTED WHEN TAKING THE STATE OF GEORGIA MANDATED EMISSION TEST. THE VEHICLE WAS SERVICE 3 WEEKS BEFORE THE DEADLINE. ALL PHASES OF THE TEST WAS COMPLETED EXCEPT FOR THE EVAPORATE PART. SO THAT PUT THE VEHICLE IN NOT-READY STATUS. WE HAD THE VEHICLE CHECK AND RECHECKED UNTIL ITS PASS EMISSION TESTING MARCH ,2012. RENEWAL OF OUR PROGRESSIVE VEHICLES INSURANCE, I CAN ACROSS THE VEHICLE CENTER SECTION ON THE WEBSITE. THE JAGUAR INFORMATION WAS ENTERED AND THERE WERE 4 RECALL AND 40 TSB. JUST BEFORE THE LAST EMISSION TEST THE VEHICLE WAS SCANNED FOR CODES THEIR WERE TWO ISSUES IN WHICH REOCCURED EVERY SINCE 2006. NHTSA #10017717, BATCH #30309 AND 623791, BATCH #30701. I CALLED JAGUAR CORPORATE OFFICE (201) 818-8500 TO SEE WHAT COULD BE DONE TO RESOLVED THESE PROBLEMS..THE PART OF PHONE CALL I DID NOT LIKED, THE CUSTOMER CARE PERSON STATED " THE GOVERNMENT PUT INFORMATION OUT ON VEHICLE ALL THE TIME, ITS DON'T MEANS ANYTHING. ALSO I LEARN GEORGIA SUPPOSE TO HAVE ALL RECALLS AND TBS IN THERE EMISSION TESTING DATA BASE. THIS IS A SHORT VERSION OF THE FRUSTRATION WE HAVE WITH JAGUAR, WHEN THE INFORMATIONS IS THERE FOR THEM. # 623791 CAN HAPPEN ON THE EXPRESSWAY WITH THE LOSS OF POWER. PLEASE HELP WITH A SOLUTION.
NHTSA complaint #10468095 — an unverified report by a vehicle owner.
at 7,000 milesCoral Gables, FL
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE ABNORMALLY EVEN WITH THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE AFTER INSPECTING THE BRAKES AND SCANNING THE ENTIRE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT HE TRIED TO CONTACT THE MANUFACTURER FOR DAYS BUT COULD NOT SPEAK WITH ANYONE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 8,072.
NHTSA complaint #10462393 — an unverified report by a vehicle owner.
at 8,000 milesCoral Gables, FLCrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT WAS SITTING AT A STOP LIGHT WHEN THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT STATED THAT WHILE HIS FOOT WAS ON THE BRAKES, THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT HAD TO AVOID CRASHING INTO ANOTHER VEHICLE AND AS HE SWERVED, HE ENDED UP CRASHING INTO A TREE, CAUSING THE TIRE TO BUST. THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE THE TIRE REPAIRED AND FOR INSPECTION. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000. UPDATED0 06/26/12 *BF UPDATED 06/27/17*JB UPDATED 07/05/12.
NHTSA complaint #10461358 — an unverified report by a vehicle owner.