Owners have filed 189 complaints
about the 2002 Jaguar X-Type with NHTSA between 2002 and 2017.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 1 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Jaguar X-Type. 50 means typical for this
model; 100 means roughly double.
Severity — 79
15.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 62
36% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
3757.8%
Engine
69.4%
Sidewall
57.8%
Driveshaft
46.3%
Accelerator Pedal
34.7%
RIM
34.7%
Tread/Belt
34.7%
Body
34.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
32.1%
1,000 – 9,999 miles
2014.3%
10,000 – 24,999 miles
2014.3%
25,000 – 49,999 miles
2920.7%
50,000 – 74,999 miles
4330.7%
75,000 – 99,999 miles
96.4%
100,000 – 149,999 miles
128.6%
150,000+ miles
42.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2002peak 11Sep 2017
Recalls on the 2002 Jaguar X-Type
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
04V487000
PARKING BRAKE
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH LHD MANUAL TRANSMISSIONS, THE HAND BRAKE, WHICH APPLIES THE PARKING BRAKE, MAY NOT APPLY SUFFICIENT PRESSURE TO THE BRAKE PADS TO PREVENT THE VEHICLE FROM MOVING IF THE MANUAL TRANSMISSION WAS LEFT IN THE NEUTRAL POSITION. THE AUTOMATIC ADJUSTER WITHIN THE HAND BRAKE MAY NOT WORK PROPERLY CAUSING THE HAND BRAKE LEVER TO TRAVEL OUTSIDE THE RECOMMENDED RANGE.
Risk: IF THE VEHICLE TRAVELS OUTSIDE THE RECOMMENDED RANGE, THE VEHICLE MAY ROLL AWAY AND A CRASH MAY OCCUR.
03V011000
EXTERIOR LIGHTING:TURN SIGNAL
ON CERTAIN PASSENGER SEDANS, THE POWER CIRCUIT WHICH FEEDS THE DIRECTION INDICATOR SYSTEM COULD FAIL. THIS COULD RESULT IN THE DRIVER BEING UNAWARE THAT THE EXTERNAL TURNING INDICATORS ARE NOT OPERATING BECAUSE THE INTERNAL "TELL-TAIL" LIGHT ON THE DRIVER'S INSTRUMENT PANEL CONTINUES TO WORK NORMALLY.
Risk: THE LOSS OF REAR TURN SIGNALS COULD FAIL TO WARN A FOLLOWING DRIVER THAT THE VEHICLE IS TURNING AND COULD RESULT IN A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004339353 units in Canada
Brakes
On certain vehicles equipped with a manual transmission, the automatic handbrake adjustment may fail to properly adjust the parking brake. If the transmission is left in a neutral state, the handbrake might not apply sufficient force to prevent a "roll-away" condition. Correction: Dealers will replace the automatic adjustment handbrake lever system.
Recall 20030052,613 units in Canada
Electrical
On certain vehicles, when power is lost to the external turn signal indicators, the internal "tell tales" flash as if there was no fault which is in contravention or the vehicle compliance requirements. The General Electric Module (GEM) design includes feedback to the driver via a "tell tale" function for bulb failure but does not include feedback in the event of power loss to the Direction Indicator System. Correction: Dealer will replace the General Electric Module (GEM).
Reports where the owner recorded a crash, a fire, an injury or a death.
at 80,000 milesLoveland, COCrash
SUSPENSION
I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.
NHTSA complaint #11023819 — an unverified report by a vehicle owner.
at 80,000 milesLoveland, COCrash
STRUCTURE:BODY
I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.
NHTSA complaint #11023819 — an unverified report by a vehicle owner.
at 80,000 milesLoveland, COCrash
ENGINE
I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.
NHTSA complaint #11023819 — an unverified report by a vehicle owner.
at 96,000 milesAransas Pass, TXCrash1 injured
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT WAS DRIVING 6 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE SIDE OF HER VEHICLE. THE VEHICLE WAS DESTROYED AND THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES AND A POLICE REPORT WAS FILED. THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 96,000. UPDATED 05/25/11
NHTSA complaint #10395462 — an unverified report by a vehicle owner.
at 60,000 milesParrish, FLCrash
POWER TRAIN
I WAS STOPPED IN FRONT OF MY GARAGE, WAITING FOR THE DOOR TO OPEN, WITH MY FOOT ON THE BRAKE PEDAL, WHEN ALL OF A SUDDEN THE ENGINE BEGAN TO SPEED UP AND BRAKE PRESSURE FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK THE PARTIALLY OPEN DOOR, THEN SMASHED IN TO CABINETS IN THE REAR OF THE GARAGE. DAMAGE TO THE VEHICLE AND THE GARAGE WAS SEVERE. THERE CAR SUFFERED DAMAGE TO THE FRONT BUMPER, THE HOOD AND SCRATCHED THE WINDSHIELD AND ROOF. I WAS NOT INJURED, BUT BADLY SHAKEN BY THE INCIDENT. THE VEHICLE HAS ABOUT 60,000 MILES. I SEE IN YOUR COMPLAINT REPORTS THAT THIS HAS OCCURRED SEVERAL TIMES PREVIOUSLY TO THE SAME MODEL AND YEAR JAGUAR. THE CAR HAS YET TO BE REPAIRED.
NHTSA complaint #10360782 — an unverified report by a vehicle owner.
at 5,000 milesLOS Angles, CACrash
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED WITHOUT PRESSURE BEING APPLIED TO THE ACCELERATOR PEDAL. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT SLOW DOWN. SHE SWAYED ACROSS THE ROAD AND CRASHED INTO THE CURB TO STOP THE VEHICLE. THE VEHICLE WAS DAMAGED AND TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. THERE WERE NO WARNING INDICATORS PRIOR TO THIS FAILURE. THE INSURANCE COMPANY WAS NOTIFIED OF THIS INCIDENT. RECENTLY, THE TRANSMISSION FAILED AT LOW MILEAGE AND HAS NOT YET BEEN REPLACED. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 31,000.
NHTSA complaint #10231620 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 80,000 milesLoveland, COCrash
SUSPENSION
I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.
NHTSA complaint #11023819 — an unverified report by a vehicle owner.
at 80,000 milesLoveland, COCrash
STRUCTURE:BODY
I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.
NHTSA complaint #11023819 — an unverified report by a vehicle owner.
at 80,000 milesLoveland, COCrash
ENGINE
I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.
NHTSA complaint #11023819 — an unverified report by a vehicle owner.
at 150,000 milesDES Moines, IA
AIR BAGS
"TAKATA RECALL, IS THERE A REASON TO REPLACE THE AIR BAGS? I WOULD SERIOUSLY LIKE TO KNOW!
NHTSA complaint #10934283 — an unverified report by a vehicle owner.
Havre DE Grace, MD
ENGINE AND ENGINE COOLING
CPSC: 2002 JAGUAR X-TYPE : CONSUMER STATED HE ORDERED A BLUE DEVIL RADIATOR/BLOCK SEALANT FOR A SMALL LEAK COOLANT, BUT THE SEALANT WAS DEEMED DEFECTIVE ONCE IT HAD ADDED TO THE RADIATOR. IT CAUSED THE VEHICLE TO OVERHEAT AND THE FANS TO RUN HIGH. *SS THE CONSUMER WAS INFORMED THE HEAD GASKET NEEDED TO BE REPLACED.
NHTSA complaint #10885290 — an unverified report by a vehicle owner.
at 42,000 milesSmithfield, VA
ENGINE
WHEN DRIVING THE ENGINE WILL SHUT-OFF WITHOUT ANY WARNING WITH LOSS OF POWER STEERING. WILL NOT RESTART. THIS HAS HAPPENED THREE TIMES - THE FIRST TIME WAS AROUND SEPT. 13. CAR HAS BEEN TOWED THREE TIMES. I WAS TOLD THE COMPUTER BOX WAS "FILLED WITH ABOUT A 100 CODES AND WERE ERASED AND THE CAR SHOULD BE FINE". THE MECHANIC HAS EXTENSIVE JAGUAR EXPERIENCE. I HAVE ONLY DRIVEN THIS CAR ABOUT 100 MILES SINCE THE FIRST INCIDENT TO THE PRESENT DATE. (I WAS AFRAID TO DRIVE THIS CAR MUCH BECAUSE I DO NOT KNOW WHEN THE PROBLEM WILL OCCUR). ON 4-21-04 THE PROBLEM OCCURRED AGAIN AND I WAS UNABLE TO STEER THE VEHICLE (AT A PEDESTRIAN INDUSTRIAL INTERSECTION) AND MY FAMILY WAS IN THE CAR. I RESEARCHED THE INTERNET AND THIS IS A COMMON PROBLEM WITH THE 2002 JAGUAR X-TYPE. THIS CAR IS DANGEROUS TO DRIVE AND A DANGER TO THE PUBLIC, MYSELF AND TO MY FAMILY. I HAVE OWNED THIS CAR SINCE NEW AND NEVER ABUSED. IT NEEDS TO BE RECALLED AND THE PROBLEM FIXED BEFORE SOMEONE IS KILLED! UPDATED 05/20/14 UPDATED 06/19/14
NHTSA complaint #10584420 — an unverified report by a vehicle owner.
at 63,000 milesGore, VA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO ANY GEAR, THE KEY FELL FROM THE IGNITION. THE FAILURE WAS SPORADICALLY RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63000.
NHTSA complaint #10583269 — an unverified report by a vehicle owner.
at 53,000 milesLOS Angeles, CA
POWER TRAIN
TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. ..UPDATED 01/23/2014 *BF THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE TRANSMISSION. HOWEVER, JAGUAR REFUSED TO ADDRESS IT. THE CONSUMER STATED HE HAD TO REPLACE THE TRANSMISSION TIWCE.
NHTSA complaint #10553754 — an unverified report by a vehicle owner.
at 74,000 milesFresno, CA
POWER TRAIN
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE PARKING, THERE WAS A LOUD EXPLOSIVE NOISE HEARD AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE GEARBOX WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,000.
NHTSA complaint #10524973 — an unverified report by a vehicle owner.
at 124,000 milesClawson, UT
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
A-FRAME AND FRONT CORNER PANELS ARE RUSTING OUT DUE TO A DESIGN FLAW. JAGUAR REFUSES TO FIX THIS ISSUE. WITH A RUSTED OUT A-FRAME IT MAKES THE CAR EXTREMELY WEAK AND IF IN A CRASH THE CAR WILL CRUMBLE. MAJOR ISSUE, PLEASE HELP.
NHTSA complaint #10489538 — an unverified report by a vehicle owner.
at 131,000 milesLittleton, CO
POWER TRAIN
THE ENGINE WOULD QUIT RUNNING, USUALLY WHEN TURNING RIGHT AND USUALLY WHILE BOUNCING OVER A BUMP. THE CAR WOULD SOMETIMES SHOW CODES RELATING TO THE TRANSMISSION, CYLINDER MISFIRING, OR THE SECURITY SYSTEM FAILING. SOMETIMES NO CODES AT ALL WOULD BE STORED, AND SOMETIMES THE CAR WOULD START BACK UP ON ITS OWN AFTER A BRIEF MOMENT. OTHER TIMES IT WAS UN-DRIVABLE. THE UNDERLYING ISSUE TURNED OUT TO BE THE POSITIVE BATTERY CABLE SUPPLYING THE FUSE BOX WAS RUBBING AGAINST A TRANSMISSION MOUNT BOLT HEAD AND GROUNDING OUT.
NHTSA complaint #10471314 — an unverified report by a vehicle owner.
at 57,462 milesLittleton, CO
POWER TRAIN
THE JAGUAR DEALER REPLACED THE TRANSMISSION AND RELATED PARTS IN THE CAR AS IT WAS UN-DRIVABLE. AFTER RE-ASSEMBLY, THE CAR WOULD MAKE CLUNKING SOUNDS WHEN TURNING TIGHT TURNS AND OVER BUMPS AND DIPS. THIS BECAME MORE NOTICEABLE OVER TIME, UNTIL THE DEALER WANTED TO REPLACED MOST OF THE SUSPENSION. IT TURNS OUT THAT THE TRANSMISSION SUB-FRAME IS BOLTED THROUGH THE FLOOR PAN TO SPOT-WELDED NUTS. THE TECHNICIAN BROKE THESE NUTS LOOSE DURING RE-INSTALLING THE FRAME MEMBER (PERHAPS BY OVER-TORQUING). THE DRIVETRAIN WOULD THEN SHIFT DURING THE TIGHT TURNS AND OVER BUMPS MAKING A LOUD CLUNKING IN THE UNIBODY.
NHTSA complaint #10471318 — an unverified report by a vehicle owner.
at 57,462 milesLittleton, CO
SUSPENSION
THE JAGUAR DEALER REPLACED THE TRANSMISSION AND RELATED PARTS IN THE CAR AS IT WAS UN-DRIVABLE. AFTER RE-ASSEMBLY, THE CAR WOULD MAKE CLUNKING SOUNDS WHEN TURNING TIGHT TURNS AND OVER BUMPS AND DIPS. THIS BECAME MORE NOTICEABLE OVER TIME, UNTIL THE DEALER WANTED TO REPLACED MOST OF THE SUSPENSION. IT TURNS OUT THAT THE TRANSMISSION SUB-FRAME IS BOLTED THROUGH THE FLOOR PAN TO SPOT-WELDED NUTS. THE TECHNICIAN BROKE THESE NUTS LOOSE DURING RE-INSTALLING THE FRAME MEMBER (PERHAPS BY OVER-TORQUING). THE DRIVETRAIN WOULD THEN SHIFT DURING THE TIGHT TURNS AND OVER BUMPS MAKING A LOUD CLUNKING IN THE UNIBODY.
NHTSA complaint #10471318 — an unverified report by a vehicle owner.
at 131,000 milesLittleton, CO
ELECTRICAL SYSTEM
THE ENGINE WOULD QUIT RUNNING, USUALLY WHEN TURNING RIGHT AND USUALLY WHILE BOUNCING OVER A BUMP. THE CAR WOULD SOMETIMES SHOW CODES RELATING TO THE TRANSMISSION, CYLINDER MISFIRING, OR THE SECURITY SYSTEM FAILING. SOMETIMES NO CODES AT ALL WOULD BE STORED, AND SOMETIMES THE CAR WOULD START BACK UP ON ITS OWN AFTER A BRIEF MOMENT. OTHER TIMES IT WAS UN-DRIVABLE. THE UNDERLYING ISSUE TURNED OUT TO BE THE POSITIVE BATTERY CABLE SUPPLYING THE FUSE BOX WAS RUBBING AGAINST A TRANSMISSION MOUNT BOLT HEAD AND GROUNDING OUT.
NHTSA complaint #10471314 — an unverified report by a vehicle owner.
at 131,000 milesLittleton, CO
ENGINE
THE ENGINE WOULD QUIT RUNNING, USUALLY WHEN TURNING RIGHT AND USUALLY WHILE BOUNCING OVER A BUMP. THE CAR WOULD SOMETIMES SHOW CODES RELATING TO THE TRANSMISSION, CYLINDER MISFIRING, OR THE SECURITY SYSTEM FAILING. SOMETIMES NO CODES AT ALL WOULD BE STORED, AND SOMETIMES THE CAR WOULD START BACK UP ON ITS OWN AFTER A BRIEF MOMENT. OTHER TIMES IT WAS UN-DRIVABLE. THE UNDERLYING ISSUE TURNED OUT TO BE THE POSITIVE BATTERY CABLE SUPPLYING THE FUSE BOX WAS RUBBING AGAINST A TRANSMISSION MOUNT BOLT HEAD AND GROUNDING OUT.
NHTSA complaint #10471314 — an unverified report by a vehicle owner.
at 95,000 milesBurns, TN
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE KEY WAS WORN AND WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE CAUSE OF THE FAILURE WAS THE IGNITION, WHICH WAS WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000.
NHTSA complaint #10467837 — an unverified report by a vehicle owner.
at 115,000 milesIndustry, PA
STRUCTURE:BODY
DESIGN FLAW IN INNER AND OUTER ROCKER PANELS LEAD TO RUST THROUGH OF UNI-BODY. BY THE TIME OWNER SEES FIRST INDICATION OF RUST, UNI-BODY IS ALMOST COMPLETELY GONE. COMPONENTS RUST FROM THE INSIDE OUT. IT SEEMS THAT JAGUAR HAS CORRECTED THIS DESIGN FLAW ON 07 AND NEWER MODELS. IN AN ACCIDENT THERE WOULD BE NO STRENGTH IN UNI-BODY, NO ENERGY ABSORPTION, AND CAR COULD LITERALLY BE "CUT IN HALF".
NHTSA complaint #10438628 — an unverified report by a vehicle owner.
at 83,000 milesWarren, OH
STRUCTURE:BODY
2002 JAGUAR X-TYPE. FRONT INNER STRUCTURE AROUND A PILLAR AND CONNECTION TO ROCKER PANELS IS RUSTING BADLY AT A CRUCIAL STRUCTURE POINT. STARTED NOTICING IN 2010,WITH COMPLETE ISSUE THIS YEAR. REPLACEMENT PANEL HAS DRAIN BUILT IN VS. ORIGINAL WITH NO WAY TO FRAIN MOISTURE FROM INNER ROCKER.
NHTSA complaint #10417794 — an unverified report by a vehicle owner.
at 37,800 milesMoreno Valley, CA
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING THE GEAR BOX FAULT LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE SECOND TIME THE FAILURE OCCURRED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,800.
NHTSA complaint #10416950 — an unverified report by a vehicle owner.
at 96,000 milesAransas Pass, TXCrash1 injured
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT WAS DRIVING 6 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE SIDE OF HER VEHICLE. THE VEHICLE WAS DESTROYED AND THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES AND A POLICE REPORT WAS FILED. THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 96,000. UPDATED 05/25/11
NHTSA complaint #10395462 — an unverified report by a vehicle owner.
at 60,000 milesParrish, FLCrash
POWER TRAIN
I WAS STOPPED IN FRONT OF MY GARAGE, WAITING FOR THE DOOR TO OPEN, WITH MY FOOT ON THE BRAKE PEDAL, WHEN ALL OF A SUDDEN THE ENGINE BEGAN TO SPEED UP AND BRAKE PRESSURE FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK THE PARTIALLY OPEN DOOR, THEN SMASHED IN TO CABINETS IN THE REAR OF THE GARAGE. DAMAGE TO THE VEHICLE AND THE GARAGE WAS SEVERE. THERE CAR SUFFERED DAMAGE TO THE FRONT BUMPER, THE HOOD AND SCRATCHED THE WINDSHIELD AND ROOF. I WAS NOT INJURED, BUT BADLY SHAKEN BY THE INCIDENT. THE VEHICLE HAS ABOUT 60,000 MILES. I SEE IN YOUR COMPLAINT REPORTS THAT THIS HAS OCCURRED SEVERAL TIMES PREVIOUSLY TO THE SAME MODEL AND YEAR JAGUAR. THE CAR HAS YET TO BE REPAIRED.
NHTSA complaint #10360782 — an unverified report by a vehicle owner.
at 174,000 milesMassapequa, NY
SUSPENSION:REAR
NOTED A METAL FATIGUE VERTICAL SEPARATION IN THE RIGHT REAR TRAILING ARM OF THE REAR SUSPENSION APPROXIMATELY 4 IN LONG. NO DAMAGE TO THE LINK IS NOTED AND APPEARS TO BE A STRESS FRACTURE. COMPLETE FRACTURE OF THE LINK COULD OCCUR AT SPEED IF A ROAD HAZARD, I.E. POTHOLE OR ROUGH ROAD SURFACE IS ENCOUNTERED CAUSING THE REAR WHEEL TO POSSIBLY SEPARATE FROM THE VEHICLE. MANUFACTURER WAS NOTIFIED DIRECTLY BUT WAS TOLD TO TAKE IT TO A DEALER PHOTOS ARE AVAILABLE AND CAR CAN BE MADE AVAILABLE FOR INSPECTION.
NHTSA complaint #10351536 — an unverified report by a vehicle owner.
at 164,200 milesTiburon, CA
SUSPENSION:FRONT
RIGHT FRONT AXLE BROKE WHILE DRIVING! THANK GOD I WAS GOING BELOW 5 MILES IN THE SHOPPING CENTER PARKING LOT. HOW COULD THIS HAVE HAPPEN. IT WAS JUST 2 MONTHS AGO I HAD NEW BRAKES AND WHEEL BEARINGS PUT ON THE CAR AND THE AUTOMOTIVE PLACE SAID MY CAR WAS SAFE TO DRIVE.
NHTSA complaint #10348079 — an unverified report by a vehicle owner.
at 164,200 milesTiburon, CA
EQUIPMENT
RIGHT FRONT AXLE BROKE WHILE DRIVING! THANK GOD I WAS GOING BELOW 5 MILES IN THE SHOPPING CENTER PARKING LOT. HOW COULD THIS HAVE HAPPEN. IT WAS JUST 2 MONTHS AGO I HAD NEW BRAKES AND WHEEL BEARINGS PUT ON THE CAR AND THE AUTOMOTIVE PLACE SAID MY CAR WAS SAFE TO DRIVE.
NHTSA complaint #10348079 — an unverified report by a vehicle owner.
at 127,320 milesPort Ludlow, WA
POWER TRAIN
1. THIS IS MY 3RD SUA. SEE 10320564 FOR 1ST 2. TRIP COMPONENTS: COUNTRY ROADS, A FERRY, CITY STREETS, AND FWY FOR APPROX. 40 MILES. THE INCIDENT OCCURRED AFTER 10 MILES OF FWY AND DURING APPROX. 1.5 MILES OF CITY STREETS. 2. I TURNED ONTO A SEMI-STEEP ST. APPROACHING A MALL. THE 2ND LIGHT BEFORE THE MALL CHANGED AND I WAS GOING FAST ENOUGH TO DOWNSHIFT TO AID BRAKING. I WAS THE 3RD CAR FROM THE LIGHT IN THE LEFT LANE. I HAD SHIFTED TO DRIVE AFTER STOPPING, MY FOOT ON THE BRAKE AS I WAITED. THE LIGHT CHANGED AND AS THE CAR AHEAD BEGAN TO MOVE AND WHEN THERE WAS ROOM, I MOVED MY FOOT FROM BRAKE TO THROTTLE. I THINK THAT I APPLIED SOME PRESSURE AFTER ENGINE AND SLOPE GOT IT MOVING. AS IT BEGAN ROLLING, I FELT WHAT I THOUGHT WAS A SHIFT. THE CAR BEGAN GOING FASTER AND FASTER BY ITSELF SO I MOVED MY FOOT ON THE BRAKE. CAR DIDN'T WANT TO STOP SO I PUT IT IN NEUTRAL AND IT STOPPED [NO ENGINE ROAR DURING THIS AS IN PRIOR SUA'S.] AFTER STOPPING, THE ENGINE IDLED DOWN QUICKLY. BECAUSE OF TRAFFIC I DID NOT TAKE THE TIME TO KILL IGNITION. IT RAN OK SO I PROCEEDED TO RUN MY MALL ERRAND AND THEN TOOK IT TO JAGUAR. 3. THIS WAS A THURS. AND WE HAD A 2500 MI. TRIP SCHEDULED FOR THE FOLLOWING WED. ON MON. SERVICE ADVISOR TOLD ME THAT THERE WERE 2 XMISSION FAULTS THEY WERE INVESTIGATING, BUT THAT I MIGHT BE ABLE TO GET THE CAR TUES. I WENT IN EARLY AND WENT FOR A TEST DRIVE WITH A TECH WITH NO SUA. HE TALKED ABOUT THE XMISSION FAULTS AND SAID THAT 1 WAS A SENSOR AT THE GEAR SHIFT AND THE 2ND A SENSOR UP FORWARD WHICH MIGHT REFLECT A SHIFTING THAT CAUSED THE ENGINE TO THINK IT NEEDED GAS (I'M NOT TECHNICAL). MORE REVIEW WAS NEEDED SO WE HAD TO RENT A CAR FOR THE TRIP. THIS WK I WAS TOLD THAT BECAUSE THERE WERE NO FAULTS [WAS 2], AND AFTER A REVIEW OF ALL THE DOCUMENTATION AND DATA FROM ALL 3 SUA'S WHICH WERE ALL UNVERIFIED [WAS 2], THAT THERE ARE "NO CONCERNS" AND THAT THE CAR IS SAFE TO DRIVE. AND I WILL BE BILLED FOR $379 PLUS GAS.
NHTSA complaint #10346352 — an unverified report by a vehicle owner.