FaultScore

FaultScore report

2018 Jaguar XE problems

Owners have filed 10 complaints about the 2018 Jaguar XE with NHTSA between 2019 and 2025. The largest single group is the electrical system. Across this model's run it ranks 3 of 3 worst.

A

FaultScore 18/100

Higher is worse. Measured against the other years of the Jaguar XE.

How this is worked out

The numbers

10

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 28 vs 50 Severity 0 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 28
Against the median year of the Jaguar XE. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 2018 compares with every other Jaguar XE

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2018 Jaguar XE

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Seat Belts 2 20.0%
Electrical System 2 20.0%

Median failure at 12,000 miles

Other & Unspecified 1 10.0%
Seats 1 10.0%
Wheels 1 10.0%

Median failure at 13,000 miles

Tires 1 10.0%

Median failure at 13,035 miles

Fuel & Propulsion 1 10.0%

Median failure at 110,000 miles

Body & Structure 1 10.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2019 peak 3 Sep 2025

Recalls on the 2018 Jaguar XE

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2018066 743 units in Canada

Fuel System

On certain vehicles, the brazing fuel rail end caps may not seal properly which could cause a fuel leak over time. A Fuel leak in the presence of an ignition source could result in a fire causing injury and/or damage to property. Correction: Dealers will replace the fuel rail.

Recall 2017524 1,371 units in Canada

Lights And Instruments

On certain vehicles, the instrument cluster could go blank intermittently and be unable to display important information. This could result in the driver not being aware of vehicle speed or any malfunction lights turning on, which could affect vehicle performance and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the vehicle software.

Recall 2017234 59 units in Canada

Fuel System

On certain vehicles equipped with a 2.0L diesel engine, the fuel return hose could leak. This could cause a the fuel to leak onto the road surface which can present a skid hazard to other road users increasing the risk of a crash causing injury and/or damage to property. A fuel leak in the presence of an ignition source could also cause a fire. Correction: Dealers will replace the fuel return hose.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Southampton, PA

ELECTRICAL SYSTEM

Rear camera stopped working. When backing up there is a safety hazard of not being able to see low objects behind car. I took it to an independent service center060

NHTSA complaint #11690476 — an unverified report by a vehicle owner.

at 110,000 miles Memphis, TN

FUEL SYSTEM, GASOLINE

The contact owns a 2018 Jaguar XE. The contact stated that while driving, there was an abnormally strong fuel odor in the cabin of the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the low-pressure fuel tank needed to be replaced. The contact had the part replaced; however, a week after the repair, the failure returned. The vehicle was taken back to the dealer where a hairline crack was found on the fuel feed line. Upon investigation, the contact discovered that the NHTSA Campaign Number: 18V090000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 110,000.

NHTSA complaint #11559721 — an unverified report by a vehicle owner.

at 12,000 miles New Orleans, LA

ELECTRICAL SYSTEM

The contact owns a 2018 Jaguar XE. The contact stated that on several occasions while driving at various speeds, the instrument cluster went blank, and the vehicle stalled. The contact stated that an unknown service required message and other unknown warning lights were illuminated intermittently. The vehicle was taken to a local dealer on three separate occasions however, the failures could not be duplicated. The contact stated that the failure was recurring and that when shifting the gear into reverse(R) an abnormal sound was heard. The vehicle was then taken back to the dealer, where it was diagnosed that an unknown fuel and wheel component needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that smoke was coming from the engine compartment. The contact made the dealer aware of the issue, and the vehicle was waiting to be taken back to be diagnosed and repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 12,000.

NHTSA complaint #11518966 — an unverified report by a vehicle owner.

Chevy Chase, MD

STRUCTURE:BODY

When it rains, the trunk fills with water killing the batter and causing all kinds of electrical problems. This issue is well documented and confirmed by doing a simple Google search “Water on the Jaguar XE trunk” or visit any of the Jaguar forums that are filled with complaints about water filling the truck of the Jaguar XE model, e.g. https://www.xeforums.co.uk/threads/the-dreaded-water-leak.7577/

NHTSA complaint #11478490 — an unverified report by a vehicle owner.

at 13,035 miles BAY Harbor Islands, FL

TIRES

MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE TIRE. TECHNICIAN NOTED THAT THERE WAS NOTHING THAT SEEMS TO HIT THE TIRE. IT SEEMED TO BE A CATASTROPHIC FAILURE FROM THE TIRE. CAR HAS ONLY 13,000 MILES. TIRES ARE ALWAYS INFLATED TO CORRECT RECOMMENDED PSI. PERHAPS THESE TIRES NEED TO BE RECALLED?

NHTSA complaint #11340627 — an unverified report by a vehicle owner.

at 13,000 miles BAY Harbor Islands, FL

WHEELS

RE: PIRELLI P7 CINTURATO 225/50R 17 98H MY WIFE WAS DRIVING THE 1998 JAGUAR XE 20D WITH ABOUT 13,000 ON ODOMETER, ON THE HIGHWAY (I-95) AT NORMAL SPEEDS WHEN SUDDENLY SHE SAW IN AN INSTANT THAT THE DASH INDICATED A PROBLEM WITH THE TIRE AND THE CAR STARTED TO JERK TO THE OTHER LANE AND SHE COULD BARELY BRAKE. LUCKILY NO ONE WAS INJURED NOR WAS THE CAR DAMAGED OR HIT. I CAME OVER AND WHEN I ARRIVED I SAW THAT THE REAR PASSENGER TIRE HAD BASICALLY DISINTEGRATED. THE THREAD WAS OUT OF THE TIRE AND THE SIDES OF THE TIRE EMBEDDED IN THE WHEEL RIM WHICH HELPED AVOID DAMAGE TO RIM AS THE CAR WAS RIDING ON THE RIM AT THAT POINT. A SUPPORT TRUCK FROM FLORIDA DOT CAME AND ASSISTED IN INSTALLING SPARE TIRE. TECHNICIAN NOTED THAT THERE WAS NOTHING THAT SEEMS TO HIT THE TIRE. IT SEEMED TO BE A CATASTROPHIC FAILURE FROM THE TIRE. CAR HAS ONLY 13,000 MILES. TIRES ARE ALWAYS INFLATED TO CORRECT RECOMMENDED PSI. PERHAPS THESE TIRES NEED TO BE RECALLED?

NHTSA complaint #11339740 — an unverified report by a vehicle owner.

VAN Nuys, CA

SEAT BELTS

DEALER LEASES ME A CAR THAT DOES NOT PROPERLY FIT A CHILD BOOSTER SEAT. SEAT IS 12 INCHES IN WIDTH AND THE BOOSTER SEATS DO NOT COME LESS THAT 15 INCHES WIDE. I HAVE CONTACT THE DEALER AND AS WELL LEFT MY CAR FOR SEVERAL DAY TO ONLY RECEIVE NOTIFICATION THAT THEY WILL NOT BE ABLE TO DO ANYTHING BESIDES REIMBURSING ME FOR A BOOSTER SEAT THAT I FIND ON MY OWN THAT IS LESS THAN 15 INCHES WIDE.

NHTSA complaint #11267571 — an unverified report by a vehicle owner.

VAN Nuys, CA

SEATS

BACK SEAT DOES NOT BUCKLE A CHILD'S BOOSTER SEAT PROPERLY. SEAT REMAINS TWISTED WHEN SEAT BELT IS ATTACHED AND CHILD IS NOT SEATED PROPERLY

NHTSA complaint #11221946 — an unverified report by a vehicle owner.

VAN Nuys, CA

SEAT BELTS

BACK SEAT DOES NOT BUCKLE A CHILD'S BOOSTER SEAT PROPERLY. SEAT REMAINS TWISTED WHEN SEAT BELT IS ATTACHED AND CHILD IS NOT SEATED PROPERLY

NHTSA complaint #11221946 — an unverified report by a vehicle owner.

VAN Nuys, CA

UNKNOWN OR OTHER

BACK SEAT DOES NOT BUCKLE A CHILD'S BOOSTER SEAT PROPERLY. SEAT REMAINS TWISTED WHEN SEAT BELT IS ATTACHED AND CHILD IS NOT SEATED PROPERLY

NHTSA complaint #11221946 — an unverified report by a vehicle owner.