Owners have filed 15 complaints
about the 2015 Jaguar XJ with NHTSA between 2017 and 2026.
The largest single group is the other & unspecified.
Across this model's run it ranks 2 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 50
Against the median year of the Jaguar XJ. 50 means typical for this
model; 100 means roughly double.
Severity — 100
113.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
86% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2015 Jaguar XJ
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
426.7%
2 crashes, 2 fires · median 32,000 mi
Acceleration & Cruise Control
320.0%
2 crashes, 1 fires · median 34,900 mi
Brakes
213.3%
Median failure at 34,450 miles
Tires
16.7%
Steering
16.7%
1 crashes, 0 fires · median 84,000 mi
Airbags
16.7%
1 crashes, 0 fires · median 84,000 mi
Electrical System
16.7%
0 crashes, 1 fires · median 12,000 mi
Transmission & Drivetrain
16.7%
Median failure at 34,000 miles
Engine & Cooling
16.7%
1 crashes, 1 fires · median 30,000 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
214.3%
25,000 – 49,999 miles
1071.4%
75,000 – 99,999 miles
214.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2017peak 3Jan 2026
Recalls on the 2015 Jaguar XJ
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201502774 units in Canada
Airbag
Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection. The functionality of the Airbag Status Indicator Lamp may have been incorrectly described in the owner’s manual. This will not affect the operation of the Occupant Sensor System but an occupant that does not correctly understand the airbag functionality may be at an increased risk of injury in a crash. Correction: Owners will receive a handbook supplement containing the proper information on the airbag system to add to the owners manual.
Recall 2014534199 units in Canada
Brakes
On certain vehicles, underbody brake pipe unions may not have been tightened to specification. This could cause a loss of brake fluid, illuminating the brake warning lamp and causing the instrument cluster to display the warning message "Fluid Level Low". If operated in this condition, brake system function could be affected, potentially increasing stopping distances or causing a loss of brake system function. This could increase the risk of a crash causing injury and/or damage to property. Loss of brake fluid could also affect brake pressure switch function, which could cause the vehicle to fail to start. Correction: Dealers will inspect, and if necessary, top up the brake fluid and tighten the joints to the correct torque specification.
Recall 201448671 units in Canada
Engine
On certain vehicles, fasteners securing components of the engine accessory belt drive system may not have been tightened to specification, and could become loose. This could cause a loss of power steering and/or electrical charging system function, and could allow the alternator's positive cable to arc against other components, potentially resulting in a fire. These issues could increase the risk of injury and/or damage to property. Correction: Dealers will inspect fasteners to and tighten to specification as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 84,000 milesNorth Chesterfield, VACrash1 injured
AIR BAGS
The contact owns a 2015 Jaguar XJ. The contact stated that while driving at approximately 50 MPH, the steering wheel unexpectedly seized with no warning lights illuminated. The contact stated that as a result of the failure, the vehicle hydroplaned and collided with a jersey wall. The contact sustained back and neck injuries; however, no medical treatment was received. A police report was filed. The contact also stated that none of the air bag deployed during the incident. The vehicle was not towed, and the contact was able to drive the vehicle home with a police escort. The following day, the contact inspected the vehicle and stated that the left side of the steering was movable, but the right side was inoperable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000. The VIN was not available.
NHTSA complaint #11710353 — an unverified report by a vehicle owner.
at 84,000 milesNorth Chesterfield, VACrash1 injured
STEERING
The contact owns a 2015 Jaguar XJ. The contact stated that while driving at approximately 50 MPH, the steering wheel unexpectedly seized with no warning lights illuminated. The contact stated that as a result of the failure, the vehicle hydroplaned and collided with a jersey wall. The contact sustained back and neck injuries; however, no medical treatment was received. A police report was filed. The contact also stated that none of the air bag deployed during the incident. The vehicle was not towed, and the contact was able to drive the vehicle home with a police escort. The following day, the contact inspected the vehicle and stated that the left side of the steering was movable, but the right side was inoperable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000. The VIN was not available.
NHTSA complaint #11710353 — an unverified report by a vehicle owner.
at 30,000 milesHouston, TXCrashFire3 injured
VEHICLE SPEED CONTROL
I WAS CALMLY DRIVING SLOWER THAN 35 MPH ON A CITY STREET WHEN THE CAR SUDDENLY SLOWED DOWN AND STOPPED RESPONDING TO THE ACCELERATOR PEDAL. WHEN I TRIED TO STEP ON THE GAS I HEARD A BIG EXPLOSION-LIKE SOUND. THEN ALL OF A SUDDEN THE CAR ACCELERATED TO WHAT SEEMS LIKE OVER 100 MPH AND THE BREAKS DID NOT WORK DESPITE ME PRESSING THE BREAKS SEVERAL TIMES. I SHOT INTO 3 CARS AHEAD OF ME THAT WERE AT THE RED LIGHT. THE OTHER CARS RECEIVED SUBSTANTIAL DAMAGE; I SAW THAT OTHERS WERE INJURED. MY CAR WAS COMPLETELY DAMAGED/CRUSHED IN THE FRONT AND A FIRE HAD BROKEN OUT. THE AIRBAGS HAD DEPLOYED AND I WAS PRETTY MUCH PINNED TO THE SEAT. I HAD BOUGHT THE CAR FROM THE DEALER BRAND NEW AND HAD IT REGULARLY SERVICED AND MAINTAINED. I WAS THE ONLY DRIVER AND IT HAD ONLY 30000 MILES OVER 3 YRS.
NHTSA complaint #11286712 — an unverified report by a vehicle owner.
at 30,000 milesHouston, TXCrashFire3 injured
UNKNOWN OR OTHER
I WAS CALMLY DRIVING SLOWER THAN 35 MPH ON A CITY STREET WHEN THE CAR SUDDENLY SLOWED DOWN AND STOPPED RESPONDING TO THE ACCELERATOR PEDAL. WHEN I TRIED TO STEP ON THE GAS I HEARD A BIG EXPLOSION-LIKE SOUND. THEN ALL OF A SUDDEN THE CAR ACCELERATED TO WHAT SEEMS LIKE OVER 100 MPH AND THE BREAKS DID NOT WORK DESPITE ME PRESSING THE BREAKS SEVERAL TIMES. I SHOT INTO 3 CARS AHEAD OF ME THAT WERE AT THE RED LIGHT. THE OTHER CARS RECEIVED SUBSTANTIAL DAMAGE; I SAW THAT OTHERS WERE INJURED. MY CAR WAS COMPLETELY DAMAGED/CRUSHED IN THE FRONT AND A FIRE HAD BROKEN OUT. THE AIRBAGS HAD DEPLOYED AND I WAS PRETTY MUCH PINNED TO THE SEAT. I HAD BOUGHT THE CAR FROM THE DEALER BRAND NEW AND HAD IT REGULARLY SERVICED AND MAINTAINED. I WAS THE ONLY DRIVER AND IT HAD ONLY 30000 MILES OVER 3 YRS.
NHTSA complaint #11286712 — an unverified report by a vehicle owner.
at 30,000 milesHouston, TXCrashFire3 injured
ENGINE
I WAS CALMLY DRIVING SLOWER THAN 35 MPH ON A CITY STREET WHEN THE CAR SUDDENLY SLOWED DOWN AND STOPPED RESPONDING TO THE ACCELERATOR PEDAL. WHEN I TRIED TO STEP ON THE GAS I HEARD A BIG EXPLOSION-LIKE SOUND. THEN ALL OF A SUDDEN THE CAR ACCELERATED TO WHAT SEEMS LIKE OVER 100 MPH AND THE BREAKS DID NOT WORK DESPITE ME PRESSING THE BREAKS SEVERAL TIMES. I SHOT INTO 3 CARS AHEAD OF ME THAT WERE AT THE RED LIGHT. THE OTHER CARS RECEIVED SUBSTANTIAL DAMAGE; I SAW THAT OTHERS WERE INJURED. MY CAR WAS COMPLETELY DAMAGED/CRUSHED IN THE FRONT AND A FIRE HAD BROKEN OUT. THE AIRBAGS HAD DEPLOYED AND I WAS PRETTY MUCH PINNED TO THE SEAT. I HAD BOUGHT THE CAR FROM THE DEALER BRAND NEW AND HAD IT REGULARLY SERVICED AND MAINTAINED. I WAS THE ONLY DRIVER AND IT HAD ONLY 30000 MILES OVER 3 YRS.
NHTSA complaint #11286712 — an unverified report by a vehicle owner.
at 35,000 milesChatsworth, CACrash
VEHICLE SPEED CONTROL
ON SATURDAY, FEBRUARY 9, 2019, AT ABOUT 5.45 P.M. I WAS DRIVING MY VEHICLE WITH MY WIFE AS THE FRONT SEAT PASSENGER. THE DRIVING CONDITIONS WERE GOOD AND WE BOTH HAD OUR SEAT BELTS ON. THERE WERE NO DISTRACTIONS IN THE CAR. I JUST GOT OFF THE WESTBOUND 118 FREEWAY AT THE SOUTHBOUND TOPANGA CANYON BLVD. OFF RAMP. I TURNED LEFT AND BROUGHT MY CAR TO A COMPLETE STOP AS THERE WERE OTHER CARS IN THE OUTER LANE (CLOSEST TO THE CURB.) THE CAR ROLLED FORWARD BY A COUPLE OF FEET DESPITE MY RIGHT FOOT BEING ON THE BRAKE PEDAL. MY WIFE ASKED WHAT WAS HAPPENING AND I REMARKED THAT THE BRAKES WERE NOT WORKING. THERE WAS AT THIS STAGE A GAP OF ABOUT FIVE FEET BETWEEN MY CAR AND THE ONE IN FRONT. I PRESSED THE BRAKE PEDAL HARDER AND THE VEHICLE, INSTEAD OF STOPPING, WENT INTO SUDDEN ACCELERATION. SOMEHOW THE CAR VEERED INTO THE INNER LANE (CLOSEST TO THE CENTER DIVIDER LINE) AND HIT A HONDA TRUCK ON ITS RIGHT SIDE NEAR THE FRONT DOOR AFTER IT HAD SPUN HAVING BEEN STRUCK BY ANOTHER VEHICLE. 4 CARS, INCLUDING MINE, WERE INVOLVED IN THE CRASH. MY CAR'S AIRBAGS DID NOT DEPLOY AND THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE CAR, PARTICULARLY ON THE LEFT SIDE. THE CAR WAS TOWED TO AN AUTO SHOP AND THE CASE REPORTED TO THE POLICE AND MY TRIPLE A INSURANCE COMPANY. I ALSO REPORTED IT TO JAGUAR CORPORATE BUT DID NOT GET MUCH HELP FROM THEM. I AM WAITING TO HEAR FROM MY INSURANCE COMPANY REGARDING THE DISPOSITION OF THE VEHICLE, BUT FEEL JAGUAR HAS TO TAKE ITS SHARE OF THE LIABILITY. PLEASE ADVICE ME ON MY COURSE OF FUTURE ACTION. PLEASE ALSO INVESTIGATE THIS MECHANICAL AND ELECTRONIC FAILURE IN THE VEHICLE.
NHTSA complaint #11180881 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 84,000 milesNorth Chesterfield, VACrash1 injured
AIR BAGS
The contact owns a 2015 Jaguar XJ. The contact stated that while driving at approximately 50 MPH, the steering wheel unexpectedly seized with no warning lights illuminated. The contact stated that as a result of the failure, the vehicle hydroplaned and collided with a jersey wall. The contact sustained back and neck injuries; however, no medical treatment was received. A police report was filed. The contact also stated that none of the air bag deployed during the incident. The vehicle was not towed, and the contact was able to drive the vehicle home with a police escort. The following day, the contact inspected the vehicle and stated that the left side of the steering was movable, but the right side was inoperable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000. The VIN was not available.
NHTSA complaint #11710353 — an unverified report by a vehicle owner.
at 84,000 milesNorth Chesterfield, VACrash1 injured
STEERING
The contact owns a 2015 Jaguar XJ. The contact stated that while driving at approximately 50 MPH, the steering wheel unexpectedly seized with no warning lights illuminated. The contact stated that as a result of the failure, the vehicle hydroplaned and collided with a jersey wall. The contact sustained back and neck injuries; however, no medical treatment was received. A police report was filed. The contact also stated that none of the air bag deployed during the incident. The vehicle was not towed, and the contact was able to drive the vehicle home with a police escort. The following day, the contact inspected the vehicle and stated that the left side of the steering was movable, but the right side was inoperable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000. The VIN was not available.
NHTSA complaint #11710353 — an unverified report by a vehicle owner.
Maumelle, AR
TIRES:TREAD/BELT
Tire size 275/40/ZR 19. Unexpected tire wear. Have replaced twice in one year. Each set lasting about 5k miles. Current set lost air without puncture. All tread gone. verified proper inflation and appropriate driving style on AWD vehicle. Front tires are different size and appear to have held up better. Last incident led to flat tire and the need to change to spare on the side of a highway
NHTSA complaint #11478919 — an unverified report by a vehicle owner.
at 34,000 milesSomerset, NJ
POWER TRAIN
MY 2015 JAGUAR XJ , WHICH WAS IN PARK GEAR - WITH ENGINE RUNNING, STARTED ROLLING BACK ON THE DRIVEWAY IN A DANGEROUS AND UNEXPLAINED FASHION AND ALMOST HIT MY KIDS AND I. THERE WAS NO-ONE IN THE CAR, AND I WAS ABLE TO BRING THE CAR TO A STOP BY JUMPING IN AND SLAMMING THE BRAKES. THE CAR WAS ROLLING, NOT SLIDING. THE SURVEILLANCE CAMERA CAUGHT THIS SCARY MOMENT AND YOU CAN VIEW THAT AT THE LINK BELOW HTTPS://DRIVE.GOOGLE.COM/FILE/D/1_NFUQM9JZBIFLLVDKF7-H5YU2OD6OO0F/VIEW?USP=DRIVESDK
NHTSA complaint #11395148 — an unverified report by a vehicle owner.
at 34,000 milesSomerset, NJ
UNKNOWN OR OTHER
MY 2015 JAGUAR XJ , WHICH WAS IN PARK GEAR - WITH ENGINE RUNNING, STARTED ROLLING BACK ON THE DRIVEWAY IN A DANGEROUS AND UNEXPLAINED FASHION AND ALMOST HIT MY KIDS AND I. THERE WAS NO-ONE IN THE CAR, AND I WAS ABLE TO BRING THE CAR TO A STOP BY JUMPING IN AND SLAMMING THE BRAKES. THE CAR WAS ROLLING, NOT SLIDING. THE SURVEILLANCE CAMERA CAUGHT THIS SCARY MOMENT AND YOU CAN VIEW THAT AT THE LINK BELOW HTTPS://DRIVE.GOOGLE.COM/FILE/D/1_NFUQM9JZBIFLLVDKF7-H5YU2OD6OO0F/VIEW?USP=DRIVESDK
NHTSA complaint #11395148 — an unverified report by a vehicle owner.
at 34,000 milesSomerset, NJ
SERVICE BRAKES
MY 2015 JAGUAR XJ , WHICH WAS IN PARK GEAR - WITH ENGINE RUNNING, STARTED ROLLING BACK ON THE DRIVEWAY IN A DANGEROUS AND UNEXPLAINED FASHION AND ALMOST HIT MY KIDS AND I. THERE WAS NO-ONE IN THE CAR, AND I WAS ABLE TO BRING THE CAR TO A STOP BY JUMPING IN AND SLAMMING THE BRAKES. THE CAR WAS ROLLING, NOT SLIDING. THE SURVEILLANCE CAMERA CAUGHT THIS SCARY MOMENT AND YOU CAN VIEW THAT AT THE LINK BELOW HTTPS://DRIVE.GOOGLE.COM/FILE/D/1_NFUQM9JZBIFLLVDKF7-H5YU2OD6OO0F/VIEW?USP=DRIVESDK
NHTSA complaint #11395148 — an unverified report by a vehicle owner.
at 34,900 milesBowie, MD
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 JAGUAR XJ. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 20 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 50-60 MPH. THE CONTACT STATED THE DRIVER APPLIED THE BRAKES HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE DRIVER KEPT THE BRAKE PEDAL DEPRESSED UNTIL THE VEHICLE FINALLY CAME TO A STOP. THE CONTACT WAS UNSURE IF THERE WERE ANY WARNING LIGHTS ILLUMINATED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,900.
NHTSA complaint #11352735 — an unverified report by a vehicle owner.
at 34,900 milesBowie, MD
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 JAGUAR XJ. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 20 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 50-60 MPH. THE CONTACT STATED THE DRIVER APPLIED THE BRAKES HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE DRIVER KEPT THE BRAKE PEDAL DEPRESSED UNTIL THE VEHICLE FINALLY CAME TO A STOP. THE CONTACT WAS UNSURE IF THERE WERE ANY WARNING LIGHTS ILLUMINATED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,900.
NHTSA complaint #11352735 — an unverified report by a vehicle owner.
at 30,000 milesHouston, TXCrashFire3 injured
VEHICLE SPEED CONTROL
I WAS CALMLY DRIVING SLOWER THAN 35 MPH ON A CITY STREET WHEN THE CAR SUDDENLY SLOWED DOWN AND STOPPED RESPONDING TO THE ACCELERATOR PEDAL. WHEN I TRIED TO STEP ON THE GAS I HEARD A BIG EXPLOSION-LIKE SOUND. THEN ALL OF A SUDDEN THE CAR ACCELERATED TO WHAT SEEMS LIKE OVER 100 MPH AND THE BREAKS DID NOT WORK DESPITE ME PRESSING THE BREAKS SEVERAL TIMES. I SHOT INTO 3 CARS AHEAD OF ME THAT WERE AT THE RED LIGHT. THE OTHER CARS RECEIVED SUBSTANTIAL DAMAGE; I SAW THAT OTHERS WERE INJURED. MY CAR WAS COMPLETELY DAMAGED/CRUSHED IN THE FRONT AND A FIRE HAD BROKEN OUT. THE AIRBAGS HAD DEPLOYED AND I WAS PRETTY MUCH PINNED TO THE SEAT. I HAD BOUGHT THE CAR FROM THE DEALER BRAND NEW AND HAD IT REGULARLY SERVICED AND MAINTAINED. I WAS THE ONLY DRIVER AND IT HAD ONLY 30000 MILES OVER 3 YRS.
NHTSA complaint #11286712 — an unverified report by a vehicle owner.
at 30,000 milesHouston, TXCrashFire3 injured
UNKNOWN OR OTHER
I WAS CALMLY DRIVING SLOWER THAN 35 MPH ON A CITY STREET WHEN THE CAR SUDDENLY SLOWED DOWN AND STOPPED RESPONDING TO THE ACCELERATOR PEDAL. WHEN I TRIED TO STEP ON THE GAS I HEARD A BIG EXPLOSION-LIKE SOUND. THEN ALL OF A SUDDEN THE CAR ACCELERATED TO WHAT SEEMS LIKE OVER 100 MPH AND THE BREAKS DID NOT WORK DESPITE ME PRESSING THE BREAKS SEVERAL TIMES. I SHOT INTO 3 CARS AHEAD OF ME THAT WERE AT THE RED LIGHT. THE OTHER CARS RECEIVED SUBSTANTIAL DAMAGE; I SAW THAT OTHERS WERE INJURED. MY CAR WAS COMPLETELY DAMAGED/CRUSHED IN THE FRONT AND A FIRE HAD BROKEN OUT. THE AIRBAGS HAD DEPLOYED AND I WAS PRETTY MUCH PINNED TO THE SEAT. I HAD BOUGHT THE CAR FROM THE DEALER BRAND NEW AND HAD IT REGULARLY SERVICED AND MAINTAINED. I WAS THE ONLY DRIVER AND IT HAD ONLY 30000 MILES OVER 3 YRS.
NHTSA complaint #11286712 — an unverified report by a vehicle owner.
at 30,000 milesHouston, TXCrashFire3 injured
ENGINE
I WAS CALMLY DRIVING SLOWER THAN 35 MPH ON A CITY STREET WHEN THE CAR SUDDENLY SLOWED DOWN AND STOPPED RESPONDING TO THE ACCELERATOR PEDAL. WHEN I TRIED TO STEP ON THE GAS I HEARD A BIG EXPLOSION-LIKE SOUND. THEN ALL OF A SUDDEN THE CAR ACCELERATED TO WHAT SEEMS LIKE OVER 100 MPH AND THE BREAKS DID NOT WORK DESPITE ME PRESSING THE BREAKS SEVERAL TIMES. I SHOT INTO 3 CARS AHEAD OF ME THAT WERE AT THE RED LIGHT. THE OTHER CARS RECEIVED SUBSTANTIAL DAMAGE; I SAW THAT OTHERS WERE INJURED. MY CAR WAS COMPLETELY DAMAGED/CRUSHED IN THE FRONT AND A FIRE HAD BROKEN OUT. THE AIRBAGS HAD DEPLOYED AND I WAS PRETTY MUCH PINNED TO THE SEAT. I HAD BOUGHT THE CAR FROM THE DEALER BRAND NEW AND HAD IT REGULARLY SERVICED AND MAINTAINED. I WAS THE ONLY DRIVER AND IT HAD ONLY 30000 MILES OVER 3 YRS.
NHTSA complaint #11286712 — an unverified report by a vehicle owner.
at 35,000 milesChatsworth, CACrash
VEHICLE SPEED CONTROL
ON SATURDAY, FEBRUARY 9, 2019, AT ABOUT 5.45 P.M. I WAS DRIVING MY VEHICLE WITH MY WIFE AS THE FRONT SEAT PASSENGER. THE DRIVING CONDITIONS WERE GOOD AND WE BOTH HAD OUR SEAT BELTS ON. THERE WERE NO DISTRACTIONS IN THE CAR. I JUST GOT OFF THE WESTBOUND 118 FREEWAY AT THE SOUTHBOUND TOPANGA CANYON BLVD. OFF RAMP. I TURNED LEFT AND BROUGHT MY CAR TO A COMPLETE STOP AS THERE WERE OTHER CARS IN THE OUTER LANE (CLOSEST TO THE CURB.) THE CAR ROLLED FORWARD BY A COUPLE OF FEET DESPITE MY RIGHT FOOT BEING ON THE BRAKE PEDAL. MY WIFE ASKED WHAT WAS HAPPENING AND I REMARKED THAT THE BRAKES WERE NOT WORKING. THERE WAS AT THIS STAGE A GAP OF ABOUT FIVE FEET BETWEEN MY CAR AND THE ONE IN FRONT. I PRESSED THE BRAKE PEDAL HARDER AND THE VEHICLE, INSTEAD OF STOPPING, WENT INTO SUDDEN ACCELERATION. SOMEHOW THE CAR VEERED INTO THE INNER LANE (CLOSEST TO THE CENTER DIVIDER LINE) AND HIT A HONDA TRUCK ON ITS RIGHT SIDE NEAR THE FRONT DOOR AFTER IT HAD SPUN HAVING BEEN STRUCK BY ANOTHER VEHICLE. 4 CARS, INCLUDING MINE, WERE INVOLVED IN THE CRASH. MY CAR'S AIRBAGS DID NOT DEPLOY AND THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE CAR, PARTICULARLY ON THE LEFT SIDE. THE CAR WAS TOWED TO AN AUTO SHOP AND THE CASE REPORTED TO THE POLICE AND MY TRIPLE A INSURANCE COMPANY. I ALSO REPORTED IT TO JAGUAR CORPORATE BUT DID NOT GET MUCH HELP FROM THEM. I AM WAITING TO HEAR FROM MY INSURANCE COMPANY REGARDING THE DISPOSITION OF THE VEHICLE, BUT FEEL JAGUAR HAS TO TAKE ITS SHARE OF THE LIABILITY. PLEASE ADVICE ME ON MY COURSE OF FUTURE ACTION. PLEASE ALSO INVESTIGATE THIS MECHANICAL AND ELECTRONIC FAILURE IN THE VEHICLE.
NHTSA complaint #11180881 — an unverified report by a vehicle owner.
at 35,000 milesChatsworth, CACrash
UNKNOWN OR OTHER
ON SATURDAY, FEBRUARY 9, 2019, AT ABOUT 5.45 P.M. I WAS DRIVING MY VEHICLE WITH MY WIFE AS THE FRONT SEAT PASSENGER. THE DRIVING CONDITIONS WERE GOOD AND WE BOTH HAD OUR SEAT BELTS ON. THERE WERE NO DISTRACTIONS IN THE CAR. I JUST GOT OFF THE WESTBOUND 118 FREEWAY AT THE SOUTHBOUND TOPANGA CANYON BLVD. OFF RAMP. I TURNED LEFT AND BROUGHT MY CAR TO A COMPLETE STOP AS THERE WERE OTHER CARS IN THE OUTER LANE (CLOSEST TO THE CURB.) THE CAR ROLLED FORWARD BY A COUPLE OF FEET DESPITE MY RIGHT FOOT BEING ON THE BRAKE PEDAL. MY WIFE ASKED WHAT WAS HAPPENING AND I REMARKED THAT THE BRAKES WERE NOT WORKING. THERE WAS AT THIS STAGE A GAP OF ABOUT FIVE FEET BETWEEN MY CAR AND THE ONE IN FRONT. I PRESSED THE BRAKE PEDAL HARDER AND THE VEHICLE, INSTEAD OF STOPPING, WENT INTO SUDDEN ACCELERATION. SOMEHOW THE CAR VEERED INTO THE INNER LANE (CLOSEST TO THE CENTER DIVIDER LINE) AND HIT A HONDA TRUCK ON ITS RIGHT SIDE NEAR THE FRONT DOOR AFTER IT HAD SPUN HAVING BEEN STRUCK BY ANOTHER VEHICLE. 4 CARS, INCLUDING MINE, WERE INVOLVED IN THE CRASH. MY CAR'S AIRBAGS DID NOT DEPLOY AND THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE CAR, PARTICULARLY ON THE LEFT SIDE. THE CAR WAS TOWED TO AN AUTO SHOP AND THE CASE REPORTED TO THE POLICE AND MY TRIPLE A INSURANCE COMPANY. I ALSO REPORTED IT TO JAGUAR CORPORATE BUT DID NOT GET MUCH HELP FROM THEM. I AM WAITING TO HEAR FROM MY INSURANCE COMPANY REGARDING THE DISPOSITION OF THE VEHICLE, BUT FEEL JAGUAR HAS TO TAKE ITS SHARE OF THE LIABILITY. PLEASE ADVICE ME ON MY COURSE OF FUTURE ACTION. PLEASE ALSO INVESTIGATE THIS MECHANICAL AND ELECTRONIC FAILURE IN THE VEHICLE.
NHTSA complaint #11180881 — an unverified report by a vehicle owner.
at 12,000 milesMorristown, TNFire
UNKNOWN OR OTHER
EARLY ONE MORNING WE FOUND OUR CAR ENGULFED IN FLAMES. FIRE APPARENTLY STARTED IN TRUNK AREA, WHERE BATTERY IS CONTAINED. THE CAR HAD NOT BEEN DRIVEN THAT DAY. FIRE 'INVESTIGATION' REVEALED NOTHING. CAR WAS A TOTAL LOSS. THIS MODEL HAD A RECALL THAT WAS SUPPOSEDLY FIXED 5 WEEKS PRIOR TO MY CAR BEING MANUFACTURED. I DON'T BELIEVE IT IS TRULY FIXED. NO ONE--NOT INSURANCE, JAGUAR OR DOT HERE SEEMS TO CARE A CAR BURST INTO FLAME AND WAS A 100K LOSS! IT WAS COMPLETELY DESTROYED. I FEEL THIS IS DANGEROUS FOR OTHER 2015 XJL SUPERCHARGED OWNERS. IF I'D BEEN DRIVING, I COULD HAVE EASILY PERISHED OR CAUSED A MAJOR INCIDENT ON A HIGHWAY INVOLVING OTHERS.
NHTSA complaint #10969477 — an unverified report by a vehicle owner.
at 12,000 milesMorristown, TNFire
ELECTRICAL SYSTEM
EARLY ONE MORNING WE FOUND OUR CAR ENGULFED IN FLAMES. FIRE APPARENTLY STARTED IN TRUNK AREA, WHERE BATTERY IS CONTAINED. THE CAR HAD NOT BEEN DRIVEN THAT DAY. FIRE 'INVESTIGATION' REVEALED NOTHING. CAR WAS A TOTAL LOSS. THIS MODEL HAD A RECALL THAT WAS SUPPOSEDLY FIXED 5 WEEKS PRIOR TO MY CAR BEING MANUFACTURED. I DON'T BELIEVE IT IS TRULY FIXED. NO ONE--NOT INSURANCE, JAGUAR OR DOT HERE SEEMS TO CARE A CAR BURST INTO FLAME AND WAS A 100K LOSS! IT WAS COMPLETELY DESTROYED. I FEEL THIS IS DANGEROUS FOR OTHER 2015 XJL SUPERCHARGED OWNERS. IF I'D BEEN DRIVING, I COULD HAVE EASILY PERISHED OR CAUSED A MAJOR INCIDENT ON A HIGHWAY INVOLVING OTHERS.
NHTSA complaint #10969477 — an unverified report by a vehicle owner.