FaultScore

1994 Jeep Cherokee body problems

215 of the 618 complaints about the 1994 Jeep Cherokee are about the body and structure — 35% of everything reported for this model year. Half of the failures with a mileage on record happened before 128,500 miles.

D

215

Complaints

1

Crashes

0

Fires

4

Injuries

Exactly what failed

Hinge AND Attachments 168 78.1%
Door 35 16.3%
Body 6 2.8%
Frame AND Members 5 2.3%
Trunk LID 1 0.5%

Body & Structure across every Jeep Cherokee year

1992 16 1.9%
1993 106 12.8%
1994 215 25.9%
1995 154 18.6%
1996 51 6.1%
1998 29 3.5%
2014 110 13.3%
2015 86 10.4%
2016 33 4.0%
2017 10 1.2%
2019 20 2.4%

What owners said

Filed with NHTSA, in their own words.

Dickinson, TX Crash 1 killed

STRUCTURE:BODY

MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.

NHTSA complaint #10743933 — an unverified report by a vehicle owner.

at 168,000 miles Virginia Beach, VA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

1994 JEEP CHEROKEE, DOOR HINGE MANUFACTURING DEFECT. THERE ARE TWO TSBS AND A CLOSED INVESTIGATION CONCERNING SAGGING DOOR HING. MY DRIVER DOOR UPPER HING SAGGING, WELD IS BROKEN AND NOW THE HING PLATE IS BREAKING AWAY FROM THE FRAME CAUSING THE DOOR TO SAG AND NOT CLOSE PROPERLY. CHRYSLER TOLD ME TO TAKE IT TO THE DEALER BUT THAT I WOULD HAVE TO PAY FOR THE REPAIR DUE TO WARRENTY EXPIRATION. THIS IS A KNOWN MFG DEFECT. SHOULDNT THEY BE REQUIRED TO REPAIR THE FAILURE?.

NHTSA complaint #10090916 — an unverified report by a vehicle owner.

Louisville, KY

STRUCTURE:BODY:DOOR

THE DRIVER SIDE DOOR BOLT CAME OUT AND WEAKENED THE PART THAT CONNECTS THE DOOR TO THE CAR AND ALMOST MADE THE DOOR FALL OFF. IT HAD TO BE WELDED BACK TOGETHER.

NHTSA complaint #10064601 — an unverified report by a vehicle owner.

at 168,200 miles Phelan, CA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

THE DOOR ON THE DRIVER'S SIDE WAS COMING OFF AT THE HINGES. OWNER TOOK VEHICLE TO THE DEALERSHIP, AND WAS RECOMMENDED TO RANCHO MOTOR COMPANY WHO DID THE REPAIRS.

NHTSA complaint #10046238 — an unverified report by a vehicle owner.

Billings, MT

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DRIVER SIDE DOOR HINGE WELD DETACHED FROM THE FRAME. ALSO, FRONT PASSENGER SIDE DOOR HINGE WELD WAS STARTING TO SEPARATE FROM THE FRAME.

NHTSA complaint #10042842 — an unverified report by a vehicle owner.

Louisville, KY

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

1994 JEEP CHEROKEE SPORT 4WD. DRIVER'S DOOR TOP HINGE WELDED TO THIN METAL ON FENDER. WELD HAS BROKEN AND DOOR IS LOOSE. CALLED TWO JEEP DEALERS AND THEY KNOW ABOUT THIS PROBLEM AND SAY THAT A LOT OF JEEPS HAVE THIS CONDITION. QUOTED ALMOST THE SAME PRICE FROM BOTH OVER THE PHONE WITHOUT LOOKING AT THE CAR ($500.00). APPARENTLY THEY DO A LOT OF THESE REPAIRS AND THEY HAVE A FIX. THEY WELD A THICK PLATE BEHIND THE FENDER AND THEN WELD THE HINGE TO THAT PLATE.

NHTSA complaint #10030579 — an unverified report by a vehicle owner.

at 89,000 miles Colordo Springs, CO

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DRIVER SIDE DOOR FELL OFF ON 1994 JEEP CHEROKEE. TOP HINGE BROKE OFF.

NHTSA complaint #10030366 — an unverified report by a vehicle owner.

Holiday, FL

STRUCTURE:BODY

THE DRIVER'S DOOR OPENED, WHILE THE VEHICLE WAS IN MOTION.

NHTSA complaint #10015091 — an unverified report by a vehicle owner.

Tavernier, FL

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

THE DRIVER SIDE DOOR HINGE SEPARATED FROM THE VEHICLE.

NHTSA complaint #10009971 — an unverified report by a vehicle owner.

Baltimore, MD

STRUCTURE:BODY:DOOR

CONSUMER STATES THAT THE DRIVERS DOOR DETACHED COMPLETELY FROM THE VEHICLE WHEN THE DRIVER OPENED THE DOOR. TS

NHTSA complaint #10001446 — an unverified report by a vehicle owner.

ST. Maries, ID

STRUCTURE:BODY:DOOR

I COMPLAINED ABOUT THIS BEFORE ON THIS WEB SITE AND THE INVESTIGATION WAS CLOSED FOR THE SECOND TIME. I HAD THIS FIXED AND IT HAS BROKEN AGAIN IN LESS THAN A YEAR! NOW THE PASSANGER SIDE IS STARTING TO CRACK. AS MANY PEOPLE THAT HAVE COMPLAINED ABOUT THIS AND NOTHING HAS BEEN DONE IS FRUSTRATING! THIS IS A HUGE SAFETY PROBLEM. NOBODY HAD CONTACTED ME ABOUT THIS I HAVE PICTURES. I HAVE A CHILD THAT RIDES IN THIS VEHICLE (THIS IS THE ONLY ONE I OWN) AND I FEAR THAT SOMETHING BAD COULD HAPPEN IF CHRYSLER/JEEP IS NOT HELD ACCOUNTABLE FOR THIS DEFECT. PLEASE HELP!!!! DT

NHTSA complaint #769429 — an unverified report by a vehicle owner.

ST Petersburg, FL

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

THE DEALER REPAIRED THE LEFT SIDE DOOR HINGE (10/98) WITH NO COST TO ME. NOW THAT THE RIGHT SIDE HAS FAILED, THEY REFUSE TO REPAIR THE FAULTY PART UNDER THE SERVICE BULLETIN.

NHTSA complaint #765411 — an unverified report by a vehicle owner.

Rowlett, TX

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

THERE IS A DEFECT IN DOOR HINCH ATTACHMENTS. WHILE OPENING DRIVER'S SIDE DOOR IF FELL OFF.DEALER CONTACTED.

NHTSA complaint #8015931 — an unverified report by a vehicle owner.

Chillicothe, OH

STRUCTURE:BODY:DOOR

ALL DOOR ASSEMBLY WELDS ARE FAILING, HAVE TRIED SENDING MAIL TO CHRYSLER NO RESPONSE TRIED TO DEAL WITH LOCAL DEALER, NO RESPONSE, JUST SEEM TO BE GETTING THE RUN AROUND , PER BODY SHOPS IN THIS AREA THIS IS A BIG PROBLEM WITH JEEP.

NHTSA complaint #763970 — an unverified report by a vehicle owner.

Medford, MA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

WHILE GETTING OUT OF VEHICLE DOOR CAME OFF THE HINGES. CAUSE UNKNOWN. DEALER NOTIFIED.*AK THE DOOR WAS DEFECTIVE, AND THE CONSUMER IS REQUESTING THE MANUFACTURER PERFPRM THE REPAIR AT NO COST.

NHTSA complaint #8012349 — an unverified report by a vehicle owner.

Hyannis, MA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

WHILE VEHICLE WAS PARK DRIVER'S SIDE DOOR HINGES BROKE OFF WHILE OPENING THE DOOR. THE DEALERSHIP IS AWARE OF THE PROBLEM.

NHTSA complaint #8011344 — an unverified report by a vehicle owner.

Natrona Heights, PA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

BROKEN UPPER FRONT DOOR HINGE. HINGE BROKE AT WELD POINT TO BODY.

NHTSA complaint #762521 — an unverified report by a vehicle owner.

Freebold, NJ

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DRIVER'S DOOR SEPARATED FROM HINGE. DEALER HAS REPAIRED VEHICLE; HOWEVER, IT HAS SEPARATED AGAIN. MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #8009712 — an unverified report by a vehicle owner.

Clewiston, FL

STRUCTURE:BODY:DOOR

PLEASE HELP ME, I HAVE SOME PROBLEMS WITH MY JEEP BUT NONE OF THEM ARE ACTUAL RECALLS. I CAN'T AFFORD TO FIX THEM MYSELF. PLEASE SEND ME IN THE RIGHT DIRECTION. NO SAFETY DEFECT LISTED.

NHTSA complaint #760395 — an unverified report by a vehicle owner.

Groveland, CA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

INVESTIGATION EA-01-005; HINGES ON DOORS ARE LOOSENING, CONSUMER HAS TO LIFT TO CLOSE AND LOCK DOOR, PROBLEM WILL PROGRESS, CAUSING DOOR TO COME COMPLETELY OFF, DEALER WAS CONTACTED AND IS AWARE OF PROBLEM.*AK. CONSUMER SPOKE TO THE MANFACTURER AND WAS INFORMED THAT IF THE VEHICLE WAS OVER 50,000 MILES IT WAS CONSUMER'S RESPONSIBILITY.

NHTSA complaint #8005020 — an unverified report by a vehicle owner.

Louisville, CO

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DOOR WOULD NOT SHUT PROPERLY. BOTTOM HINGE ON FRONT LEFT DOOR BROKE. CONTACTED DEALER.*AK

NHTSA complaint #8004196 — an unverified report by a vehicle owner.

Franklin, TN

STRUCTURE:BODY:DOOR

MY DRIVER'S SIDE DOOR STARTED TO SAG/FALL OFF IN MAY OF 1999. I CONTACTED CHRYSLER AND THEY PROCEEDED TO WELD IT FOR ME. IT IS SAGGING AGAIN. OF MORE CONCERN, THE PASSENGER SIDE DOOR IS FALLING OFF. I HAVE A SMALL CHILD AND AM AFRAID FOR HER SAFETY. WIND RUSHES IN WHILE DRIVING. CHRYSLER SAYS YOU HAVE TO ESTABLISH A RECALL BEFORE THEY WILL FIX IT AGAIN. I UNDERSTAND THE COST TO BE AROUND $700. AFTER RESEARCHING THE WEB I HAVE FOUND 149 OTHER COMPLAINTS FOR THIS YEAR. I HAVE READ THAT BODY SHOP PERSONNEL REPORT THEY HAVE NEVER SEEN A 2-DOOR JEEP WITH THE DOORS NOT FALLING OFF. OBVIOUSLY, IT IS A DEFECTIVE DESIGN. THE ENGINE SHOULD NOT OUT LIVE THE DOOR HINGE. THANK YOU FOR YOUR HELP IN RESOLVING THIS.

NHTSA complaint #757192 — an unverified report by a vehicle owner.

Sterling Hghts, MI

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DOOR HINGE FAILURE, CAUSED DOOR TO NOT LATCH CORRECTLY AND OPEN WHILE MAKING A TURN.

NHTSA complaint #756527 — an unverified report by a vehicle owner.

Darien, GA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DRIVER SIDE DOOR HINGE WELD FAILED IN 1998 AT APPROXIMATELY 85,000 MILES. REPAIR MADE UNDER EXTENDED WARRANTY PREVIOUSLY PURCHASED FROM DEALERSHIP. PASSANGER DOOR FAILURE ESTIMATED TO HAVE OCCURED APPROXIMATELY 9 MONTHS AGO, BUT DUE TO LIMITED USE OF PASSANGER SIDE DOOR, FAILURE OF WELD WENT UNNOTICED. THIS IS NOT A WEAR RELATED FAILURE, BUT ESSENTIALLY A DEFECTIVE WELD JOINT BETWEEN THE HINGE AND BODY. CHYSLER HAS REFUSED TO PAY FOR REPAIRS, ALTHOUGH THE CAR WAS COVERED UNDER AN EXTENDED WARRANTY OF 7 YEARS. TECHNICALLY, THE CAR IS 7 MONTHS OUT OF ITS EXTENDED WARRANTY, AND DRIVER DOOR HAD THE IDENTICALLY SAME FAILURE.

NHTSA complaint #754706 — an unverified report by a vehicle owner.

Pillater, MN

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DRIVER'S SIDE REAR DOOR HINGE BROKE AWAY FROM DOOR FRAME. LOOKED LIKE DRIVER'S DOOR HINNGE WAS COMING OFF ALSO, AND DOOR WAS ABOUT TO FALL OFF. TOOK TO BODY SHOP, AND THEY WERE WELDING HINGE BACK ON. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #897451 — an unverified report by a vehicle owner.

Scottsdale, AZ

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

FRONT LEFT DOOR HINGE DISCONNECTED FROM THE FRAME OF VEHICLE, DOOR FAILED TO ALIGN PROPERLY WHEN CLOSING DOOR, DEALERSHIP HAS EXAMINED VEHICLE FOR THIS PROBLEM. *AK *SLC

NHTSA complaint #895970 — an unverified report by a vehicle owner.

Henderson, KY

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

FAULTY FACTORY WELD ON DOOR HINGE; TOOK THE TRUCK TO EVERY BODY SHOP IN TOWN ONLY 1 PLACE WOULD WORK ON IT - FOR $800.00. THERE ARE ALOT OF COMPLAINTS ABOUT THE SAME PROBLEM, JEEP NEEDS TO TAKE CARE OF THIS!

NHTSA complaint #751193 — an unverified report by a vehicle owner.

Richmond, VA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

WELD HOLDING TOP HINGE ON DRIVER'S SIDE DOOR FAILED; DOOR SAGGED AND IS IMPOSSIBLE TO CLOSE; MUST ENTER CAR FROM PASSENGER SIDE. BEFORE I TOLD THEM, THE BODY SHOP GUESSED THE MAKE AND MODEL WHEN I SAID THE REPAIR WAS NEEDED FOR A FAILED DOOR HINGE - SAID THEY'D FIXED MANY OF THESE. THE DESIGN OF THE DOOR WELD IS FATALLY FLAWED - CONNECTED ONLY TO THE THIN SHEET METAL INSTEAD OF THE FRAME; THE LONG, HEAVY DOOR ISN'T PROPERLY SUPPORTED. THERE SHOULD BE A SAFETY RECALL FOR THIS AND THE MANUFACTURER MADE TO REIMBURSE OWNERS FOR THE COST OF THIS REPAIR!.

NHTSA complaint #750553 — an unverified report by a vehicle owner.

Reno, NV

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DOOR HINGE CRACKED AND REQUIRED WELDING TO REATTACH TO THE BODY. SEAT BELT ASSEMBLY FEMALE LATCH FAILED TO LOCK REQUIRING REPLACEMENT.

NHTSA complaint #750300 — an unverified report by a vehicle owner.

Acton, CA

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

THE WELDS ON THE DRIVER AND PASSENGER SIDE DOORS ARE LOOSE. THIS CAUSES THE DOORS NOT TO CLOSE PROPERLY.

NHTSA complaint #9002304 — an unverified report by a vehicle owner.

Other 1994 Jeep Cherokee problems

← Full 1994 Jeep Cherokee report