Owners have filed 618 complaints
about the 1994 Jeep Cherokee with NHTSA between 1995 and 2015.
The largest single group is the body & structure.
Across this model's run it ranks 9 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 30
Against the median year of the Jeep Cherokee. 50 means typical for this
model; 100 means roughly double.
Severity — 100
19.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 20
12% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
13.8%
10,000 – 24,999 miles
13.8%
25,000 – 49,999 miles
27.7%
50,000 – 74,999 miles
311.5%
75,000 – 99,999 miles
311.5%
100,000 – 149,999 miles
623.1%
150,000+ miles
1038.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 18Oct 2015
NHTSA investigations into the 1994 Jeep Cherokee
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
RQ98023Opened 13 Nov 1998Still openSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTOR DISC/HUB SEPARATION
CHRYSLER CONDUCTED A SAFETY RECALL, 98V-005, ON JANUARY 5, 1998, INVOLVING APPROXIMATELY 225,000 1993 GRAND CHEROKEE, 1990-91 CHEROKEE, WRANGLER AND COMANCHEE, AND 1989-91 EAGLE PREMIER AND DODGE MONACO.THE FRONT DISC BRAKE ROTORS OF THESE VEHICLES MAY EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE SALT BELT STATES.OWNERS IN CONNECTICUT, ILLINOIS, INDIANA, MAINE, MASSACHUSET, MARYLAND, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WISCONSIN, AND THE DISTRICT OF COLUMBIA WILL RECEIVE REPLACEMENT ROTORS THAT ARE COATED WITH A CO...
EA12005Opened 12 Jun 2012Closed 14 Nov 2014FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and...
EA01005Opened 24 Jan 2001Closed 15 Jul 2002STRUCTURE
DOOR HINGE
SQ00009Opened 26 May 2000Closed 24 Jan 2001STRUCTURE
DOOR HINGE
EA99014Opened 28 Jun 1999Closed 28 Mar 2000SERVICE BRAKES, HYDRAULIC
BRAKE ROTER DISC/HUD SEPARATION
RQ97004Opened 20 Mar 1997Closed 18 Sep 1998STEERING: STEERING WHEEL/HANDLE BAR
STEERING COLUMN ASSEMBLY
ON JANUARY 25, 1994 CHRYSLER CONDUCTED A SAFETY RECALL TO CORRECT THE STEERING SHAFT ASSEMBLY IN MODEL YEAR 1993 GRAND CHEROKEE AND GRAND WAGONEER.THE RECALL POPULATION WAS 115,000 VEHICLES.THE DEFECT WAS THE MOLDED PLASTIC PIN WHICH CONNECTS THE UPPER STEERING COLUMN SHAFT AND THE LOWER STEERING COLUMN SHAFT WHICH MAY HAVE BEEN SHEARED/DAMAGED PRIOR TO THE INSTALLATION OF THE STEERING ASSEMBLY INTO THE VEHILE.IF THIS OCCURRED, THE UPPER STEERING SHAFT WILL SEPARATE FROM THE LOWER STEERING SHAFT CAUSING COMPLETE LOSS OF THE STEERING CONTROL OF THE VEHICLE.AS A REMEDY, CHRYSLER INSTALLED A REST...
DP95007Opened 17 Nov 1995Closed 5 Dec 1995VEHICLE SPEED CONTROL:LINKAGES
VEHICLE SUDDEN ACCELERATION
Recalls on the 1994 Jeep Cherokee
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
11V279000
EXTERIOR LIGHTING:BRAKE LIGHTS
U.S. DRIVE RIGHT IS RECALLING CERTAIN MODEL YEAR 1994-1996 JEEP CHEROKEE VEHICLES IMPORTED FROM JANUARY 2007, THROUGH APRIL 2011 FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT," FOR THE HIGH MOUNT BRAKE LAMP ASSEMBLY. THE VEHICLES ARE NOT EQUIPPED WITH THE REQUIRED THIRD BRAKE LAMP.
Risk: INADEQUATE LIGHTING COULD REDUCE VISIBILITY OF VEHICLE, INCREASING THE RISK OF A CRASH.
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
08V056000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
U.S. DRIVE RIGHT IS RECALLING 107 MY 1994-1998 RIGHT HAND DRIVE, 4-WHEEL DRIVE JEEP CHEROKEE VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 101, 'CONTROLS AND DISPLAYS;' NO. 108, 'LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT;' NO. 111, 'REARVIEW MIRROR;' NO. 114, 'THEFT PROTECTION;' NO. 115, 'VEHICLE IDENTIFICATION NUMBER;' NO. 118, 'POWER WINDOW SYSTEM;' NO. 120, 'TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS;' NO. 208, 'OCCUPANT CRASH PROTECTION;' AND NO. 301, 'FUEL SYSTEM INTEGRITY.'
Risk: THESE VEHICLES DO NOT MEET THE REQUIRED STANDARDS.
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
99V340000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.
Risk: THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
97I002000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. DRIVERS CAN MISTAKENLY STEP ON THE ACCELERATOR PEDAL WHEN THEY INTEND TO STEP ON THE BRAKE PEDAL.
Risk: PEDAL MISAPPLICATION BY A DRIVER CAN CAUSE UNINTENDED ACCELERATION.
97V069000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
DURING ASSEMBLY OF THE FRAME, A FILLET WELD THAT JOINS THE INNER STEERING GEAR ATTACHMENT REINFORCEMENT TO THE FRAME RAIL, WAS OMITTED.
Risk: DUE TO HIGH STEERING LOAD EVENTS, VEHICLES CAN EXHIBIT BROKEN STEERING GEAR ATTACHING BOLTS OR FRAME RAIL CRACKING AT THE STEERING GEAR ATTACHING POINT INCREASING THE RISK OF A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 199801276,440 units in Canada
Brakes
NOTE: VEHICLES ORIGINALLY RETAILED IN ONTARIO, QUEBEC AND THE MARITIME PROVINCES. THE COMPOSITE FRONT DISC BRAKE ROTORS ON THESE VEHICLES MAY FAIL DUE TO CORROSION. THE CAST IRON WEAR SURFACE MAY SEPARATE FROM THE HUB REDUCING THE BRAKING EFFECTIVENESS OF THE VEHICLE. CORRECTION: FRONT COMPOSITE ROTORS WILL BE REPLACED WITH ONES HAVING A REVISED CORROSION PROTECTION COATING.
Recall 199605010,383 units in Canada
Emissions
NOTE: VEHICLES EQUIPPED WITH 2.5 LITRE ENGINE. THESE VEHICLES MAY NOT COMPLY WITH C.M.V.S.S. 1103 - EXHAUST EMISSIONS. THE MAT SURROUNDING THE CATALYST BISCUITS MAY ERODE DUE TO EXCESSIVE THERMAL EXPANSION OF THE CATALYST CAN. CORRECTION: CATALYTIC CONVERTER WILL BE REPLACED WITH ONE USING NEW MAT MATERIAL.
Recall 1993148604 units in Canada
Seats And Restraints
THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 210 - SEAT BELT ASSEMBLY ANCHORAGES. THE TWO REAR INBOARD SEAT BELT ATTACHMENT BOLTS MAY HAVE INADEQUATE THREAD ENGAGEMENT TO THE FLOOR PAN ANCHOR NUTS. CORRECTION: TWO REAR INBOARD SEAT BELT ANCHOR BOLTS WILL BE REPLACED WITH LONGER ONES.
Reports where the owner recorded a crash, a fire, an injury or a death.
Dickinson, TXCrash1 killed
SEATS
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
NHTSA complaint #10743933 — an unverified report by a vehicle owner.
Dickinson, TXCrash1 killed
UNKNOWN OR OTHER
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
NHTSA complaint #10743933 — an unverified report by a vehicle owner.
Dickinson, TXCrash1 killed
STRUCTURE:BODY
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
NHTSA complaint #10743933 — an unverified report by a vehicle owner.
Winchester, VACrashFire4 killed
FUEL SYSTEM, OTHER
FOR AT LEAST A YEAR NOW THEY HAVE BEEN TRYING TO HAVE YOU RECALL JEEP GRAND CHEROKEES YEARS 1993-2004. THEY SAY THERE HAVE BEEN AT LEAST 64 DEATHS DUE TO THIS DEFECT. JUST YESTERDAY, A FAMILY OF 4 WAS OUT ON A DRIVE WHEN THEY WERE REARENDED. THE JEEP BURST INTO FLAMES. THE PAPERS AND NEWS CHANNELS SAY THE GAS TANK WAS IN THE WRONG PLACE AND IT JUST COULDN'T BE STOPPED. THE ENTIRE FAMILY, TWO CHILDREN, AGES 4 AND 11, AND THE PARENTS WERE KILLED IN THIS ACCIDENT. I MYSELF DRIVE A 2004 JEEP GRAND CHEROKEE AND HAVE HAD IT CHECKED OUT AND MY GAS TANK IS IN THE BACK OF THE REAR AXLE AND NOT IN FRONT OF IT. I HAVE 2 CHILDREN, AGES 7 AND 12. PLEASE LOOK INTO THIS MATTER AND CORRECT IT AS SOON AS POSSIBLE. THIS IS TAKING MORE AND MORE LIVES AND IT DOESN'T HAVE TO BE THIS WAY. RECALL THE JEEPS AND MAKE CHRYSLER FIX THERE MESS UP.
NHTSA complaint #10409104 — an unverified report by a vehicle owner.
Saugatuck, MICrash1 injured
UNKNOWN OR OTHER
CONSUMER REQUESTING INFORMATION ON A 1994 JEEP CHEROKEE. CONSUMER STATES THAT SHE WAS REAR ENDED AT A STOP LIGHT AND WAS PINNED IN THE SEAT BY THE STEERING WHEEL. SHE WOULD LIKE INFORMATION ABOUT THE SAFETY OF THIS VEHICLE.
NHTSA complaint #10223937 — an unverified report by a vehicle owner.
at 177,264 milesLake Geneva, WICrash1 injured
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED TO APPROXIMATELY 20 MPH WITHOUT WARNING WHEN SHE PLACED THE GEAR INTO DRIVE. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. SHE CRASHED INTO A TREE. THE CONTACT SUSTAINED HEAD, NECK, AND BACK INJURIES AS WELL AS CUTS AND SCRATCHES ON HER KNEES. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 177,264. UPDATED 09/06/07
NHTSA complaint #10196610 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 164,000 milesPhoenix, AZ
ENGINE
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK CASE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000...UPDATED 02/01/16 *BF UPDATED 02/05/16*LJ, 04/19/18 *JB
NHTSA complaint #10781739 — an unverified report by a vehicle owner.
Dickinson, TXCrash1 killed
SEATS
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
NHTSA complaint #10743933 — an unverified report by a vehicle owner.
Dickinson, TXCrash1 killed
UNKNOWN OR OTHER
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
NHTSA complaint #10743933 — an unverified report by a vehicle owner.
Dickinson, TXCrash1 killed
STRUCTURE:BODY
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
NHTSA complaint #10743933 — an unverified report by a vehicle owner.
Springfield, WV
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED BY THE MANUFACTURER IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10735186 — an unverified report by a vehicle owner.
Springfield, WV
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED BY THE MANUFACTURER IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10735186 — an unverified report by a vehicle owner.
Tigard, OR
FUEL/PROPULSION SYSTEM
AFTER RECEIVING THE SAFETY RECALL NOTICE OF THE AFFECTED PARTS ON MY JEEP, I CONTACTED THE MANUFACTURER WHERE I WAS TOLD THAT I WOULD BE GIVEN A CALL BACK WHEN THE SPECIFIC PART CAME IN. 3 MONTHS PAST AND I RECEIVED NO CALL SO I DECIDED TO CALL AGAIN AND YET HAVE TO GET A CALL BACK FROM THE MANUFACTURER. I WOULD HOPE THAT IF IT WAS IMPORTANT ENOUGH TO SEND ME A RECALL NOTICE IT WOULD BE IMPORTANT ENOUGH TO GET THE ISSUE FIXED.
NHTSA complaint #10632026 — an unverified report by a vehicle owner.
Nokesville, VA
FUEL SYSTEM, GASOLINE
LAST YEAR THE NHTB ISSUED A RECALL FOR THE 1994 JEEP GRAND CHEROKEE'S ISSUE WITH THE GAS TANK PLACEMENT. IT WAS STATED EACH EFFECTED JEEP WOULD RECEIVE A NOTIFICATION FROM CHRYSLER TO INSTALL A TRAILER HITCH IN THE BACK OF THE VEHICLE TO PREVENT THE GAS TANK FROM ERUPTING. EACH TIME I CALL CHRYSLER/JEEP AT THE 1-800 NUMBER, I RECEIVE "THE PARTS ARE ON ORDER AS WELL AS THERE IS A SHORTAGE OF PARTS". THIS HAS GONE ON FOR 11 MONTHS NOW WITH NO RESOLUTION IN SITE. HOW LONG IS CHRYSLER ALLOWED TO PUT OFF INSTALLING THE TRAILER HITCHES ON THE VEHICLES? I PURCHASED A NEW WRANGLER IN APRIL 14 WITHOUT A TRAILER HITCH AND REQUESTED ONE BE PUT ON AND WITHIN A MONTH THE DEALERSHIP INSTALLED THE HITCH. SO IS THERE REALLY A SHORTAGE? I DRIVE THE GRAND CHEROKEE TO WORK EVERY DAY AND WOULD LIKE TO HAVE THE TRAILER HITCH INSTALLED AS SOON AS POSSIBLE.IT HAS BEEN ALMOST 12 MONTHS SINCE THE RECALL AND I WOULD LIKE TO HAVE RESOLUTION NOW. PLEASE LET ME HOW THIS ISSUE IS GOING TO PROCEED AND BE RESOLVED.
NHTSA complaint #10605495 — an unverified report by a vehicle owner.
Winchester, VACrashFire4 killed
FUEL SYSTEM, OTHER
FOR AT LEAST A YEAR NOW THEY HAVE BEEN TRYING TO HAVE YOU RECALL JEEP GRAND CHEROKEES YEARS 1993-2004. THEY SAY THERE HAVE BEEN AT LEAST 64 DEATHS DUE TO THIS DEFECT. JUST YESTERDAY, A FAMILY OF 4 WAS OUT ON A DRIVE WHEN THEY WERE REARENDED. THE JEEP BURST INTO FLAMES. THE PAPERS AND NEWS CHANNELS SAY THE GAS TANK WAS IN THE WRONG PLACE AND IT JUST COULDN'T BE STOPPED. THE ENTIRE FAMILY, TWO CHILDREN, AGES 4 AND 11, AND THE PARENTS WERE KILLED IN THIS ACCIDENT. I MYSELF DRIVE A 2004 JEEP GRAND CHEROKEE AND HAVE HAD IT CHECKED OUT AND MY GAS TANK IS IN THE BACK OF THE REAR AXLE AND NOT IN FRONT OF IT. I HAVE 2 CHILDREN, AGES 7 AND 12. PLEASE LOOK INTO THIS MATTER AND CORRECT IT AS SOON AS POSSIBLE. THIS IS TAKING MORE AND MORE LIVES AND IT DOESN'T HAVE TO BE THIS WAY. RECALL THE JEEPS AND MAKE CHRYSLER FIX THERE MESS UP.
NHTSA complaint #10409104 — an unverified report by a vehicle owner.
at 242,505 milesNEW London, CT
SEAT BELTS
I HAVE A 1994 JEEP CHEROKEE. THE DRIVER'S SIDE SEAT BELT BUCKLE NOT ONLY LETS GO SUDDENLY, BUT OFTEN DOES NOT EVEN ENGAGE AT ALL.
NHTSA complaint #10346889 — an unverified report by a vehicle owner.
Saugatuck, MICrash1 injured
UNKNOWN OR OTHER
CONSUMER REQUESTING INFORMATION ON A 1994 JEEP CHEROKEE. CONSUMER STATES THAT SHE WAS REAR ENDED AT A STOP LIGHT AND WAS PINNED IN THE SEAT BY THE STEERING WHEEL. SHE WOULD LIKE INFORMATION ABOUT THE SAFETY OF THIS VEHICLE.
NHTSA complaint #10223937 — an unverified report by a vehicle owner.
Covina, CA
TIRES:TREAD/BELT
WHILE ON FREEWAY 65 MPH, THE TIRE STARTED TO "BOUNCE", AND SHUTTER..I PULLED OVER AND CHECKED OUT MY TIRE AND SAW THE TREAD STARTING TO COME APART FROM THE REST OF THE TIRE...THE WHOLE WAY AROUND THE TIRE.
NHTSA complaint #10210220 — an unverified report by a vehicle owner.
at 177,264 milesLake Geneva, WICrash1 injured
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED TO APPROXIMATELY 20 MPH WITHOUT WARNING WHEN SHE PLACED THE GEAR INTO DRIVE. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. SHE CRASHED INTO A TREE. THE CONTACT SUSTAINED HEAD, NECK, AND BACK INJURIES AS WELL AS CUTS AND SCRATCHES ON HER KNEES. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 177,264. UPDATED 09/06/07
NHTSA complaint #10196610 — an unverified report by a vehicle owner.
EAU Claire, WIFire
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
1994 JEEP GRAND CHEROKEE CAUGHT ON FIRE DUE TO SMALL SPARE TIRE. **CC THE CONSUMER HAD A FLAT TIRE AND CHANGED IT WITH THE FACTORY SPARE PROVIDED. ABOUT 10-15 MILES DOWN THE ROAD THE CONSUMER HEARD A POP AND THOUGHT HE HAD ANOTHER FLAT. HE EXITED THE VEHICLE AND SAW SMOKE AND FLAMES COMING OUT OF THE DIFFERENTIAL CASE. THE CONSUMER RAN A SAFE DISTANCE AND WATCH THE VEHICLE BURN BECAUSE THERE WAS NOTHING HE COULD DO. THE FIRE DEPARTMENT ARRIVED SHORTLY AFTER AND EXTINGUISHED THE FLAMES. THE FIRE WAS CAUSED BY THE FACTORY SPARE WHICH WAS TOO SMALL (T-155/90 D16 26", WITH 28.8 TIRES ON IT). THE CONSUMER REQUESTED FULL RETAIL VALUE OF THE TRUCK FROM THE MANUFACTURER.
NHTSA complaint #10181627 — an unverified report by a vehicle owner.
Springfield, OH
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WENT TO DEALERSHIP REGARDING NHTSA CAMPAIGN ID NUMBER : 99V340000 (BRAKES) AND DEALER SAID DUE TO MILEAGE OF JEEP THAT THE RECALL WOULD NOT BE DONE.
NHTSA complaint #10178272 — an unverified report by a vehicle owner.
Oakland, CA
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 97V069000 CONCERNING THE STEERING GEAR BOX. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT WILL HAVE THE VEHICLE REPAIRED AT HIS OWN EXPENSE.*AK UPDATE 1/11/2006 -
NHTSA complaint #10145831 — an unverified report by a vehicle owner.
at 150,000 milesVentura, CA
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT: THE CONTACT STATED THE DRIVER'S SIDE SEAT BELT BUCKLE BROKE. THE SPRING MECHANISM HAD A FAILURE TO LOCK. THE MANUFACTURER HAS NOT BEEN CONTACTED. REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE.
NHTSA complaint #10145196 — an unverified report by a vehicle owner.
at 235,000 milesLebanon, IN1 injured
ENGINE AND ENGINE COOLING:ENGINE
DRIVING UP HILL, JUST STARTING OUT LOUD BANG WAS HEARD FOLLOWED BY THE ENGINE FAN HITTING THE FAN SHROUD AND RADIATOR. FOUND 3 RIGHT SIDE ENGINE MOTOR MOUNT BOLTS THAT ATTACH MOUNT TO BLOCK BROKEN AND MOTOR DROPPED DOWN ABOUT 2 INCHES. SCALDING COOLANT CAUSED MINOR BURNS ON HANDS.
NHTSA complaint #10144414 — an unverified report by a vehicle owner.
at 120,000 milesSummerville, SC
ENGINE AND ENGINE COOLING
CONSUMER'S VEHICLE SHUTS OFF AFTER STARTING IT. ONCE DRIVING THE VEHICLE, IT ALSO CUTS OFF IN TRAFFIC.
NHTSA complaint #10115142 — an unverified report by a vehicle owner.
Norfolk, VA
SUSPENSION
THERE WAS A RATTLING NOISE UNDER THE VEHICLE. *NM *TC
NHTSA complaint #10101325 — an unverified report by a vehicle owner.
Baconton, GA
TIRES:TREAD/BELT
WHILE DRIVING 55 MPH CONSUMER HEARD A LOUD NOISE AND THE VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER NOTICED THAT THE FRONT PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A GARAGE FOR INSPECTION.
NHTSA complaint #10097773 — an unverified report by a vehicle owner.
at 168,000 milesVirginia Beach, VA
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
1994 JEEP CHEROKEE, DOOR HINGE MANUFACTURING DEFECT. THERE ARE TWO TSBS AND A CLOSED INVESTIGATION CONCERNING SAGGING DOOR HING. MY DRIVER DOOR UPPER HING SAGGING, WELD IS BROKEN AND NOW THE HING PLATE IS BREAKING AWAY FROM THE FRAME CAUSING THE DOOR TO SAG AND NOT CLOSE PROPERLY. CHRYSLER TOLD ME TO TAKE IT TO THE DEALER BUT THAT I WOULD HAVE TO PAY FOR THE REPAIR DUE TO WARRENTY EXPIRATION. THIS IS A KNOWN MFG DEFECT. SHOULDNT THEY BE REQUIRED TO REPAIR THE FAILURE?.
NHTSA complaint #10090916 — an unverified report by a vehicle owner.
at 130,000 milesJunedale, PA
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SIDE SEAT BOLT BROKE, THE STEEL FAILED. THE SEAT WAS NOT STABLE ANYMORE, AND MADE IT DIFFICULT TO DRIVE.
NHTSA complaint #10089171 — an unverified report by a vehicle owner.
Houston, TX
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH HAS FAILED 6 TIMES IN 6 YEARS (BEGINNING 2/98).
NHTSA complaint #10086193 — an unverified report by a vehicle owner.
at 115,000 milesPismo Beach, CA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WORKING 450 MILES FROM MY HOME I WAS GOING THROUGH AN INTERSECTION I HEARD AN AWFUL SOUND OF METAL CLUNKING AROUND IN ENGINE (LOUD). PULLED INTO A REPAIR SHOP AND WAS INFORMED THAT I HAD A VERY BAD EXHAUST LEAK. THE RATTLING HAS STOPPED UPON MY ARRIVAL SO HE NEVER HEARD IT. MAN INFORMED ME TO TAKE IT SLOW ON WAY HOME BUT GET IT LOOKED AT VERY SOON.ON MY WAY BACK, THE RADIATOR FAN STARTED MARKING A NOISE LIKE IT WAS HITTING SOMETHING. PULLED OVER AND SAW THAT A BOLT WAS READY TO FALL OF THE FAN. TIGHTENED AS BEST AS I COULD &. ALSO NOTICED THAT A BOLT TO THE SHROUD MISSING. ALSO SAW THAT THE FAN BLADES HAS SHEARED OFF THE BOTTOM OF THE SHROUD. CUT WAS FRESH. NOW THE FAN WAS STILL HITTING THE SHROUD BUT ONLY WHEN I ACCELERATED FOR TAKE OFF. NEXT DAY, JEEP RUNNING LOUD & ROUGH.UPON RETURNING HOME, MECHANIC CRAWLED UNDER AND IMMEDIATELY COULD SEE THAT THERE WAS A PROBLEM WITH THE RIGHT MOTOR MOUNT. HE THEN LOOKED AT THE ENGINE AND NOTICED THAT IT WAS NOT SITTING LEVEL. CONCLUSIONS WERE FORMED THAT DUE TO THE ENGINE DROPPING FROM 3 BOLTS SHEARING OFF THE RIGHT MOUNT (ONLY ONE BOLT REMAINED!), EVERYTHING HAD STARTED TO MALFUNCTION. THE EXHAUST LEAK WAS DUE TO THE SHIFTING OF THE ENGINE. ALSO, BRAKES WERE STARTING TO FAIL. FAN HITTING DUE TO THE ENGINE SHIFT. WILL INFORM YOU OF THE ACTUAL NECESSARY REPAIRS AS I AM MADE AWARE OF THE EXTENT OF THE DAMAGE. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS SITUATION AND I CANNOT BELIEVE THAT THERE HAS NOT BEEN A RECALL ON THIS. MY JEEP HAS 121,000 MILES ON IT. 1994 JEEP CHEROKEE COUNTRY SPORT 2 DOOR. I NEVER GO OFF-ROADING AND MY JEEP IS USED TO TRANSPORT ME TO WORK. ALL HIGHWAY DRIVING EXCEPT SOME CITY ROADS. AFTER REVIEWING OTHER COMNSUMER COMPLAINTS ON YOUR WEBSITE, IT IS VERY APPARENT THAT THIS PROBLEM IS A DEFECT FROM THE CHRYSLER CORP. WHAT IS BEING DONE TO REMEDY THIS SITUATION?
NHTSA complaint #10080378 — an unverified report by a vehicle owner.