FaultScore

2000 Jeep Cherokee seat problems

22 of the 508 complaints about the 2000 Jeep Cherokee are about the seats — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 116,000 miles.

A

22

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Seats 21 95.5%
Mid/Rear Assembly 1 4.5%

Seats across every Jeep Cherokee year

1994 10 10.9%
1996 15 16.3%
1998 12 13.0%
1999 15 16.3%
2000 22 23.9%
2001 18 19.6%

What owners said

Filed with NHTSA, in their own words.

at 237,318 miles Wymore, NE

SEATS

ENGINE LEAK BAD SEAT AND BRAKE LIGHT I NEED SOME HELP PLEASE REPLACE REAR WIPE,

NHTSA complaint #11153595 — an unverified report by a vehicle owner.

at 140,000 miles Desert HOT Springs, CA

SEATS

DRIVING DOWN CITY STREET(35MPH),APPLIED BRAKES FOR STOP LIGHT,SEAT FRAME(DRIVERS SIDE) APPARENTLY BROKE IN 2 SPOTS ALMOST CATAPULTING ME INTO THE BACK SEAT,IF NOT FOR THE SEAT BELT.

NHTSA complaint #10882499 — an unverified report by a vehicle owner.

LAS Vegas, NV

SEATS

I NOTICED MY DRIVER'S SEAT WOBBLING AND FOUND THAT TWO OF THE BRACKETS THAT HOLD THIS SEAT TO THE FLOOR WERE BROKEN. THE LEFT FRONT BRACKET BROKE ONCE BEFORE BUT IT WAS WELDED ABOUT 2 YEARS AGO. FROM WHAT I'VE SEEN ON THE INTERNET, THERE ARE HUNDREDS, IF NOT THOUSANDS, OF COMPLAINTS REGARDING THIS SAME ISSUE. A RECALL NEEDS TO BE ISSUED AS THIS IS A HUGE SAFETY CONCERN FOR MYSELF AND MY FAMILY AS WELL AS OTHERS WHO OWN JEEP VEHICLES. PLEASE ISSUE A RECALL BEFORE A FATAL ACCIDENT OCCURS. PLEASE LET ME KNOW IF THERE IS ANYTHING FURTHER THAT I NEED TO DO; AND I LOOK FORWARD TO YOUR PROMPT RESPONSE IN THIS REGARD. THANK YOU.

NHTSA complaint #10448789 — an unverified report by a vehicle owner.

at 80,000 miles Spring, TX

SEATS

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE PARKED, THE CONTACT NOTICED THAT THE METAL RAIL FOR THE FRONT DRIVER SIDE SEAT WAS FRACTURED, CAUSING THE SEAT TO SLIDE BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTS. THE CONTACT ADDED A BOLT IN ORDER TO HOLD THE SEAT IN PLACE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10443350 — an unverified report by a vehicle owner.

Bethlehem, PA

SEATS

SEAT BRACKET ON DRIVERS SIDE SEAT COMPLETELY BROKE, SEAT WIGGLES AND MOVES.

NHTSA complaint #10436504 — an unverified report by a vehicle owner.

at 174,683 miles Ridgewwod, NY

SEATS

THE DRIVER SEAT BROKE IN THE REAR RIGHT CORNER AND FRONT LEFT CORNER AND NOW THE SEAT LEANS BACK AND IS NOT DRIVABLE.

NHTSA complaint #10423953 — an unverified report by a vehicle owner.

at 118,000 miles Berlin, NH

SEATS

I WAS DRIVING MY 2000 JEEP CHEROKEE SPORT ON THE HIGHWAY GOING 55MPH WHEN MY DRIVERS SEAT WENT BACK UNEXPECTEDLY ALMOST CAUSING ME TO GET INTO AN ACCIDENT. (THE PROBLEM WAS THE FRONT FRAME OF THE SEAT JUST SNAPPED, THIS SEEMS TO BE A COMMON ISSUE I HAVE JUST FOUND OUT THAT HAS BEEN GOING ON FOR A WHILE, JEEP SHOULD DO A RECALL ON THESE AS THIS IS VERY DANGEROUS AND I COULD HAVE GOTTEN KILLED).

NHTSA complaint #10399696 — an unverified report by a vehicle owner.

at 110,000 miles OAK Park, CA

SEATS

2000 JEEP CHEROKEE SPORT AIRBAG WARNING LIGHT ILLUMINATES RANDOMLY AND REPEATEDLY. NOT RELATED TO ACTUAL AIRBAG DEPLOYMENT. IT MAY RENDER AIRBAG UNUSABLE. DANGEROUS CONDITION. COMMON CONSUMER COMPLAINT. ALL PASSENGER WINDOW ACTUATOR SWITCHES ARE UNUSABLE. WINDOWS WILL ONLY WORK AT DRIVER PANEL. SAFETY ISSUE IF PASSENGERS HAVE TO OPEN WINDOWS.VERY COMMON CONSUMER COMPLAINT. OBD ERROR CODES ARE INACCURATE (ESPECIALLY WHEN APPLYING TO EMISSION CONTROL SYSTEMS P0441, P0442). DIAGNOSIS OFTEN LEAD TO UNNEEDED REPAIRS AND COSTLY REPLACEMENT OF SENSORS AND COMPUTER WITHOUT CAUSE. COMMON CONSUMER COMPLAINT. DRIVER SEAT SUPPORT STRUCTURE BREAKS. EVEN WHEN DRIVEN ONLY IN ORDINARY DRIVING CONDITIONS AND NOT STRESSED UNUSUALLY. MUST BE REWELDED OR REPLACED. SEAT IS NO LONGER STRUCTURALLY SAFE. COMMON CONSUMER COMPLAINT ALL OF THESE ARE DESIGN ISSUES AND NOT SERVICE/MAINTENANCE RELATED.

NHTSA complaint #10357094 — an unverified report by a vehicle owner.

at 130,000 miles Stewartsville, NJ

SEATS

DRIVER SIDE FRONT SEAT BROKE OFF THE FRAME! NEVER HAS THIS HAPPENED BEFORE TO ME. NOW I HAVE TO GET IT WELDED OR BUY A NEW SEAT. IT RIPPED RIGHT OFF THE FRAME.

NHTSA complaint #10351866 — an unverified report by a vehicle owner.

at 155,000 miles Dayton, OH

SEATS

WE OWN A 2000 JEEP CHEROKEE SPORT WITH APPROX. 155,000 MILES. WE BOUGHT IT USED 02/2004. SOMETIME IN JUNE 2010, JUST A COUPLE OF WEEKS PRIOR TO INCIDENT, THE DRIVER SEAT BEGAN TO MAKE A NOISE WHILE SITTING IN IT, DURING ACCELERATION, AND BRAKING. WE COULD NOT FIND THE SOURCE OF ANNOYING NOISE AND JUST HOPED IT WOULD GO AWAY. ON FRIDAY, JULY 9, 2010 WHEN MY HUSBAND WENT TO DO ERRANDS AND SAT IN THE SEAT HE SAID IT FELT ODD AND THE NOISE WAS GONE. HAPPY THE NOISE WAS GONE HE WENT ABOUT HIS BUSINESS. WHEN I GOT INTO THE JEEP ON SUNDAY, JULY 11, 2010 I NOTICED THE SEAT WAS WOBBLING. I GOT OUT AND LOOKED UNDER THE SEAT. I FOUND THE PROBLEM....WHERE THE SEAT ATTACHES TO THE SEAT ADJUSTER THE METAL HAD RIPPED ALMOST COMPLETELY THROUGH AT THE RIGHT FRONT BOLT. WHILE SITTING IN THE SEAT IT ROCKS FROM FRONT LEFT TO RIGHT REAR. THE SITUATION CALLS FOR IMMEDIATE ACTION ON OUR PART TO GET IT FIXED. WE ARE OBTAINING INFORMATION (TIME AND COST TO FIX AND AMOUNT OF TIME WITHOUT A VEHICLE-IT'S THE DRIVER SEAT NOT PASSENGER) ON WELDING, NEW SEAT, OR REPLACEMENT FROM JUNKYARD. I AM NOT EXCITED ABOUT WANTING TO USE ANOTHER JEEP SEAT AS I FEAR SAME ISSUE WILL OCCUR. THIS IS OUR ONLY VEHICLE. WE DO NOT GO MUDDING, FOUR WHEELING, MOUNTAIN CLIMBING, OFF ROADING WITH IT. WE DON'T LIVE NEAR A BEACH OR TAKE IT TO THE COASTLINE IN ORDER FOR HIGH SALT CONCENTRATION IN AIR TO BE A FACTOR. YES WE LIVE IN THE MIDWEST BUT SALT FROM SHOES CANNOT REACH THIS PART. OF THE SEAT.

NHTSA complaint #10343383 — an unverified report by a vehicle owner.

at 168,000 miles Duncannon, PA

SEATS

2000 JEEP CHEROKEE SPORT, 4.0 6 CYL, 4 DOOR. CURRENTLY 168,000 MILES. REPLACED FRONT DRIVERS SIDE SEAT 3 TIMES, SINCE I PURCHASED NEW. SEAT BREAKS UNDER NORMAL USE. HUGE SAFETY ISSUE .

NHTSA complaint #10339728 — an unverified report by a vehicle owner.

at 114,000 miles OAK Park, CA

SEATS

FRONT SEAT BROKEN, NORMAL USE, APPARENTLY COMMON. WILL BE DANGEROUS IN ACCIDENT WITH NO BACK SUPPORT. 2000 JEEP CHEROKEE SPORT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10320632 — an unverified report by a vehicle owner.

at 145,000 miles Kalamazoo, MI

SEATS

AS I WAS ACCELERATING FROM A STOP I HEARD A LOUD CRACK AND THE DRIVERS SIDE FRONT SEAT BROKE FROM THE BASE MOUNT. THE SEAT BROKE AT ONE CORNER BUT DID NOT COME TOTALLY SEPERATED. IF IT HAD TOTALLY BROKEN FREE IT COULD HAVE CAUSED A MAJOR ACCIDENT AS I WAS IN HEAVY TRAFFIC WHEN IT BROKE. I HAVE NOT YET FIXED THE ISSUE AND PLAN TO DO THE REPAIRS MYSELF. THIS SOUNDS LIKE A VERY COMMON PROBLEM FOR MY MAKE AND MODEL BASED ON INTERNET FORUMS AND I AM VERY DISAPPOINTED THAT CHRYSLER HAS NOT INITIATED A SAFETY RECALL FOR THIS ISSUE.

NHTSA complaint #10300136 — an unverified report by a vehicle owner.

at 71,000 miles Cresco, PA

SEATS

I HAVE A 200 JEEP CHEROKEE SPORT, 4WD. I ALSO HAD A 1996 JEEP CHEROKEE SPORT, 4WD. BOTH HAVE THE SAME 2 PROBLEMS. #1 IS A BROKEN DRIVERS SEAT. THE BRACKET IS TOO SMALL AND SPLITS NEAR THE BOLT HOLES. YOU CAN'T DRIVE LIKE THIS, THE CURRENT ONE (2000) STARTED WITH A SMALL NOISE WHEN I WAS EXITING THE CAR. THE NEXT DAY IT LET LOOSE ON A BUMPY ROAD ON A CORNER. I DIDN'T THINK MUCH OF IT THE FIRST TIME WITH THE 1996, WHICH I TRADED FOR THE 2000, BUT SINCE IT HAS HAPPENED AGAIN, I DID SOME RESEARCH AND IT IS A COMMON PROBLEM. I STUMBLED ONTO THIS SITE: HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP PROBLEM #2, AND MORE SERIOUS IS A HUGE WOBBLE, SHIMMY, SHAKE PROBLEM AT AROUND 50 MPH. SO MUCH SO THAT YOU FEEL AS IF THE CAR IS GOING TO BE THROWN OFF THE ROAD OR FLIP. ALSO THIS PROBLEM DEVELOPED ON MY 96 JEEP BEFORE I TRADED IT FOR THIS ONE, AND NOW HAS STARTED ON THIS 200 JEEP, SO AGAIN SEEING A PATTERN, I DID MORE RESEARCH AND FOUND MORE PEOPLE WITH THIS PROBLEM. HERE IS JUST ONE SITE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0E6F51/0 PLEASE HELP! THESE ARE SAFETY ISSUES NOT TO MENTION POSSIBLE DESIGN FLAWS THAT ARE COSTLY TO REPAIR. THANK YOU.

NHTSA complaint #10273576 — an unverified report by a vehicle owner.

Shelton, CT

SEATS

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SEAT FRAME FAILED. SUDDENLY, THE SEAT TILTED COMPLETELY FORWARD AND BACKWARDS. THE CONTACT TEMPORARILY REPAIRED THE SEAT. THE VEHICLE HAS NOT YET BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

NHTSA complaint #10255027 — an unverified report by a vehicle owner.

at 10,263 miles Fallbrook, CA

SEATS

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS UNSTABLE AND ROCKS FROM SIDE TO SIDE AND FORWARDS AND BACKWARDS. A MECHANIC REPLACED THE BRACKET, BUT IT STILL DOES NOT WORK. THE CURRENT MILEAGE WAS 134,800 AND FAILURE MILEAGE WAS 10,263. UPDATED 10/08/08. *LJ UPDATED 10/10/08.

NHTSA complaint #10240191 — an unverified report by a vehicle owner.

at 30,000 miles Altoona, PA

SEATS

THE FRONT DRIVERS SIDE SEAT BROKE AT THE BACK APPROXIMATELY JULY 2003. I HAD IT REPAIRED AND I WAS TOLD THAT THE METAL IS TOO THIN AND THAT'S WHY IT BROKE. IT BROKE AGAIN SO I TRIED TO BUY A USED SEAT FROM SEVERAL SALVAGE YARDS. THEY ALL SAID THAT THEY SELL AS FAST AS THEY COME IN DO TO THE BACKS BREAKING.

NHTSA complaint #10175213 — an unverified report by a vehicle owner.

Rochester, NY

SEATS

DT: THE DRIVER'S SEAT CAME OFF THE TRACK, IT BROKE. THE CONSUEMR WAS JUST GETTING INTO VEHICLE WHEN THE SEAT SUDDENLY BROKE ON JULY 5, 2005. THE CONSUMER CALLED THE DEALER AND THEY CLAIMED THE THE VEHICLE'S WARRANTY HAD EXPIRED. *AK UPDATED 2/16/2007 -

NHTSA complaint #10131930 — an unverified report by a vehicle owner.

at 25,000 miles Kennebunkport, ME

SEATS:MID/REAR ASSEMBLY

TRUCKS REAR SEATS DO NOT COME EQUIPPED WITH A HEAD REST. CONSUMER FEELS "DUE TO THE OCCUPANTS HEAD NOT BEING PROTECTED THEY COULD SUSTAIN SERIOUS HEAD INJURIES IF VEHICLE IS INVOLVED IN AN ACCIDENT". THE REAR SEAT BACK IS VERY LOW. *PH

NHTSA complaint #10048369 — an unverified report by a vehicle owner.

at 36,000 miles Fort Myers Beach, FL

SEATS

FRONT DRIVER'S SEAT OF 2000 JEEP CHEROKEE SPORT HAD FAILURE IN BRACKET HOLDING ON THE LEFT FRONT AND RIGHT REAR OF DRIVERS SEAT TO THE FLOOR.

NHTSA complaint #10041296 — an unverified report by a vehicle owner.

Hanover, MD

SEATS

DRIVER'S SIDE SEAT FRAME BROKE FROM FLOOR MOUNT.

NHTSA complaint #10038964 — an unverified report by a vehicle owner.

Columbia, MD

SEATS

MY COMPANY OWNS A FLEET OF 1998-2000 JEEP CHEROKEES USED AS MARKED SECURITY VEHICLES. AT LEAST THREE DRIVER BUCKET SEATS HAVE BROKEN WHILE THE VEHICLE WAS BEING DRIVEN- CERTAINLY A POTENTIAL CAUSE OF ACCIDENTS. THE METAL WHERE THE SEAT IS BOLTED TO THE FLOOR OF THE VEHICLE TEARS, CAUSING THE FRONT RIGHT CORNER OF THE SEAT TO COME LOOSE AND PITCH UP.

NHTSA complaint #750583 — an unverified report by a vehicle owner.

Other 2000 Jeep Cherokee problems

← Full 2000 Jeep Cherokee report