FaultScore

FaultScore report

2000 Jeep Cherokee problems

Owners have filed 508 complaints about the 2000 Jeep Cherokee with NHTSA between 1999 and 2019. The largest single group is the brakes. Across this model's run it ranks 7 of 19 worst.

C

FaultScore 50/100

Higher is worse. Measured against the other years of the Jeep Cherokee.

How this is worked out

The numbers

508

Complaints

32

Crashes reported

73

Fires reported

14

Injuries reported

69,300 mi

Median mileage at failure

Half of reported failures happened before this

23%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 25 vs 50 Severity 100 vs 50 Early failure 39 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Jeep Cherokee. 50 means typical for this model; 100 means roughly double.
Severity — 100
23.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 39
23% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Jeep Cherokee

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Jeep Cherokee

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 124 24.4%

7 crashes, 0 fires · median 19,000 mi

Engine & Cooling 82 16.1%

0 crashes, 27 fires · median 74,000 mi

0 crashes, 26 fires · median 85,000 mi

Suspension 33 6.5%

1 crashes, 1 fires · median 56,450 mi

7 crashes, 4 fires · median 65,325 mi

Airbags 26 5.1%

12 crashes, 0 fires · median 83,000 mi

Steering 25 4.9%

1 crashes, 4 fires · median 84,500 mi

Seats 22 4.3%

Median failure at 116,000 miles

0 crashes, 8 fires · median 54,162 mi

Tires 13 2.6%

Median failure at 45,000 miles

1 crashes, 0 fires · median 126,000 mi

Median failure at 81,500 miles

Wheels 10 2.0%

1 crashes, 0 fires · median 44,000 mi

1 crashes, 0 fires · median 21,000 mi

Windows, Mirrors & Wipers 9 1.8%

Median failure at 80,000 miles

Lights 7 1.4%

0 crashes, 2 fires · median 118,000 mi

Body & Structure 7 1.4%

0 crashes, 1 fires · median 90,000 mi

Equipment & Accessories 5 1.0%

Median failure at 53,200 miles

Seat Belts 4 0.8%

1 crashes, 0 fires · median 49,000 mi

Stability & Traction Control 1 0.2%

Median failure at 237,318 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Rotor 57 32.2%
Gasoline 28 15.8%
Antilock/Traction Control/Electronic Limited Slip 20 11.3%
Disc 19 10.7%
Engine 15 8.5%
Front 15 8.5%
Wiring 12 6.8%
Front Underhood 11 6.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 1.8%
1,000 – 9,999 miles 9 5.4%
10,000 – 24,999 miles 15 8.9%
25,000 – 49,999 miles 33 19.6%
50,000 – 74,999 miles 32 19.0%
75,000 – 99,999 miles 20 11.9%
100,000 – 149,999 miles 36 21.4%
150,000+ miles 20 11.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 1999 peak 31 Aug 2019

NHTSA investigations into the 2000 Jeep Cherokee

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA12005 Opened 12 Jun 2012 Closed 14 Nov 2014 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Crash Related Fuel Tank Fires

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and...

Recalls on the 2000 Jeep Cherokee

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2002074 43,127 units in Canada

Engine

Certain sport utility vehicles equipped with a 4.0L engine only. The design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location. This could result in a vehicle fire. Correction: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 143,000 miles Kenmore, NY Fire

ELECTRICAL SYSTEM

FIRE STARTED IN LEFT REAR QUARTER OF VEHICLE. IT WAS CAUSED BY WIRING TO REAR DEFOGGER, LIGHTS & REAR WIPER HARNESS. DAMAGE TO WIRING, TRIM PANELS MELTED, HEAD LINER DAMAGE, OUTER BODY PAINT BLISTERED ABOVE FUEL FILLER DOOR. IT WAS JUST LUCK THAT IT WAS SNOWING SO I USED THE SNOW TO PUT OUT THE FIRE. ESTIMATED DAMAGE TO VEHICLE BY INSURANCE CO. WAS $2961.00.

NHTSA complaint #10705243 — an unverified report by a vehicle owner.

at 125,000 miles Redwood Valley, CA Fire

EXTERIOR LIGHTING

DRIVING AT NIGHT. THERE WAS A BURNING SMELL IN THE CAB. THE HEADLIGHTS WENT OUT. DISCOVERED HEADLIGHT SWITCH AND PLUG HAD SHORTED CAUSING AN ARC FIRE DAMAGING THE WIRING LOOM LEADING TO THE SWITCH .

NHTSA complaint #10547857 — an unverified report by a vehicle owner.

Raleigh, NC Crash

WHEELS:LUGS/NUTS/BOLTS/STUDS

2000 JEEP CHEROKEE. UNIT #1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE WHEN THE LEFT FRONT WHEEL CAME OFF. THE WHEEL TRAVELED ACROSS THE ROADWAY AND BOUNCED OVER THE CONCRETE WALL AND STRUCK UNIT#2. *LN ACCORDING TO THE POLICE REPORT, THE LEFT FRONT WHEEL AND TIRE CAME OFF THE VEHICLE, THE LEFT FRONT FENDER AND LEFT FRONT ROTOR WERE DAMAGED AND THE STUDS WERE STRIPPED AND BROKEN OFF. (OHIO TRAFFIC CRASH REPORT # 10-0383-90)

NHTSA complaint #10415930 — an unverified report by a vehicle owner.

Austin, TX Crash 3 injured

SEAT BELTS

THIS REPORT IS BEING SUBMITTED BY A CHILDREN'S HOSPITAL ON BEHALF OF A PATIENT FAMILY. A 10 YEAR OLD PATIENT WAS RIDING IN THE BACK SEAT OF A 2000 JEEP CHEROKEE WHEN FAMILY WAS INVOLVED IN A CRASH AT APPROXIMATELY 60 MPH. PATIENT AND FAMILY REPORT THAT THE SEAT BELT IN HER SEATING POSITION 'POPPED' OPEN AT THE BUCKLE AT THE TIME OF IMPACT. ACCORDING TO PATIENT AND FAMILY THE SEAT BELT WAS PROPERLY BUCKLED PRIOR TO THE CRASH. PATIENT SUSTAINED INJURIES REQUIRING HOSPITALIZATION THAT ARE NOT EXPECTED TO RESULT IN LONG TERM DISABILITY. PATIENT'S 4 YEAR OLD SIBLING WAS ALSO BUCKLED IN A BOOSTER SEAT IN THE BACK SEAT; THIS SEATBELT REMAINED BUCKLED AND THE SIBLING WAS UNINJURED.

NHTSA complaint #10371819 — an unverified report by a vehicle owner.

at 130,000 miles Minneapolis, MN 1 injured

LATCHES/LOCKS/LINKAGES

HOOD LATCHES, ALL THREE OF THEM, FAILED AND HOOD FLEW UP WHILE WE WERE TRAVELING AT 60 MPH. NO CRASH BUT ONE INJURY AND OVER A THOUSAND DOLLARS TO REPAIR THE DAMAGE TO THE VEHICLE. THE REAR VIEW MIRROR CAME OFF AND LANDED IN THE BACK SEAT. THE HOOD WAS DESTROYED AS WERE THE THREE PANELS WHERE THE WIPERS ARE LOCATED AND THE SUPPORT BRACKET BELOW THEM. THE HINGES WERE HYPEREXTENDED AND HAD TO BE REPLACED. AFTER SOME INVESTIGATION I FOUND SEVERAL REPORTS OF SIMILAR INCIDENTS WITH THIS VEHICLE AND OTHERS WHERE THE SAME LATCH ASSEMBLY WAS USED. FIVE PEOPLE COULD HAVE BEEN KILLED AND I AM OUTRAGED THAT I WAS NEVER WARNED ABOUT THIS OBVIOUSLY DEFECTIVE LATCH SYSTEM.

NHTSA complaint #10277904 — an unverified report by a vehicle owner.

at 60,000 miles Belle Harbor, NY Fire

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

VEHICLE BEGAN TO VIBRATE VIOLENTLY FOLLOWED BY A LOUD BANG. THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER SHUTTING DOWN THE ENGINE I FOUND THE PLASTIC FAN BLADES FROM THE ELECTRIC COOLING FAN HAD BROKEN APART AND WERE JAMMED INTO THE FAN PULLEY. I UNDERSTAND THAT THERE IS A RECALL FOR THE 2000 GRAND CHEROKEE MODEL FOR THE SAME PROBLEM. WHY IS IT LIMITED TO THAT MODEL WHEN EVIDENTLY IT IS HAPPENING TO OTHER 2000 MODEL JEEPS SUCH AS MINE A 2000 JEEP CHEROKEE CLASSIC. THE RECALL FOR THE OTHER MODEL IS VIRTUALLY THE SAME PROBLEM THAT I HAVE EXPERIENCED. WHY THE LIMIT ?

NHTSA complaint #10200806 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 200,000 miles Manassas, VA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START AND A MESSAGE INDICATING THE KEY WAS NOT RECOGNIZED WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.

NHTSA complaint #11246440 — an unverified report by a vehicle owner.

Cincinnati, OH

SUSPENSION

I HAVE TRIED TO REACH OUT TO TRANSAMERICAN AUTO PARTS IN REGARDS TO RECALL 18E-072 AND AFTER BEING ON HOLD FOR HOURS AND MULTIPLE EMAILS, I AM NOT ABLE TO CONTACT THEM.

NHTSA complaint #11185411 — an unverified report by a vehicle owner.

at 180,000 miles Coatesville, PA

AIR BAGS

BRAKE LIGHT STARTED COMING ON INTERMITTENTLY, BUT IS NOW ON CONSTANTLY. ONCE IN A GREAT WHILE IT WILL NOT LIGHT UP WHEN STARTING THE CAR, BUT MOST OF THE TIME IT COMES ON WHEN STARTING THE CAR AND STAYS ON CONTINUOUSLY.

NHTSA complaint #11173155 — an unverified report by a vehicle owner.

at 237,318 miles Wymore, NE

SEATS

ENGINE LEAK BAD SEAT AND BRAKE LIGHT I NEED SOME HELP PLEASE REPLACE REAR WIPE,

NHTSA complaint #11153595 — an unverified report by a vehicle owner.

at 237,318 miles Wymore, NE

AIR BAGS

ENGINE LEAK BAD SEAT AND BRAKE LIGHT I NEED SOME HELP PLEASE REPLACE REAR WIPE,

NHTSA complaint #11153595 — an unverified report by a vehicle owner.

at 237,318 miles Wymore, NE

ELECTRONIC STABILITY CONTROL (ESC)

ENGINE LEAK BAD SEAT AND BRAKE LIGHT I NEED SOME HELP PLEASE REPLACE REAR WIPE,

NHTSA complaint #11153595 — an unverified report by a vehicle owner.

at 173,000 miles Northglenn, CO

ENGINE

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE ATTEMPTING TO START THE VEHICLE, A LOUD TICKING NOISE EMERGED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.

NHTSA complaint #11151744 — an unverified report by a vehicle owner.

Waterbury, CT

ENGINE

CRACK CYLINDER HEAD .WHEN DRIVING START TO OVERHEAT.WHEN CHECK ON IT I FOUND THE PROBLEM AND I RESEARCHED AND FOUND THIS IS A PROBLEM WITH THE CYLINDER HEAD FOR JEEP YEARS 2000,2001,2002.THEY SAY THOSE YEARS THE IRON ORE WAS VERY EXPENSIVE ON THE WORLD MARKET.

NHTSA complaint #11124030 — an unverified report by a vehicle owner.

Woodbine, MD

ENGINE

TAKATA RECALL I OWN A 2000 JEEP CHEROKEE INLINE 6 AND SINCE I GOT IT IT HAS HAD A LOT OF PROBLEMS WITH THE HEAD AND BLOWING THE GASKETS I CALLED THE DEALERSHIP TO SEE IF THERE WAS ANY RECALLS AND THERE WASN'T ANY. THE LADY THAT WAS WORKING ASKED ME WHAT WAS GOING ON AND I TOLD HER AND SHE SAID THAT MY YEAR JEEP SHOULD'VE HAD A RECALL FOR IT BECAUSE A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM. THIS IS REALLY THE ONLY PROBLEM I HAVE WITH MY JEEP AND EVERYONE I TALK TO THAT HAS A JEEP LIKE MINE AND THE SAME YEAR HAVE THE SAME PROBLEM. THIS WILL BE THE SECOND HEAD GASKETS IN 4 YEARS I WILL BE PUTTING ON NEW HEAD GASKETS. I CAN'T AFFORD A NEW HEAD FOR IT AND I'VE BEEN TOLD THAT THE HEADS WERE BAD ON MY YEAR OF JEEP. IT ALSO CAME WITH DEXRON ANTIFREEZE THAT AFTER A WHILE GOOKS UP IN THE RADIATOR AND LOOKS LIKE MUD

NHTSA complaint #11093518 — an unverified report by a vehicle owner.

Thousand Oaks, CA

SUSPENSION

MONROE SHOCK ABSORBER, MODEL 550017; UNIT CODE P154H1 AFTER TWO YEARS OF LIGHT SERVICE IN CALIFORNIA THE UNIT WAS REMOVED TO INSTALL A LOAD SUPPORTING MODEL 58914. UNIT 550017 WAS FUNCTIONING WELL WITH NO VISIBLE SIGNS OF DAMAGE / MALFUNCTION. THIS SHOCK ABSORBER EXPLODED UPON REMOVAL FROM THE LOWER MOUNT.. THE LOWER SECTION WAS DRIVEN TO THE FLOOR BEING PROPELLED BY COMPRESSED GAS AND OIL. THE UPPER SECTION FELL HARMLESSLY TO FLOOR. THERE ARE NO INJURIES OR DAMAGES ASSOCIATED BUT THAT IS A MATTER OF FORTUNE, NOT DESIGN. THE RETENTION MECHANISM HAS NO SAFETY DESIGN FEATURE TO PREVENT THIS. THIS SHOULD NOT BE THE CASE WITH GAS CHARGED SHOCKS. INFORMATION SUPPLIED WITH THE UNITS MAKE NO MENTION OF THIS POSSIBLE FAILURE.

NHTSA complaint #10990647 — an unverified report by a vehicle owner.

at 140,000 miles Desert HOT Springs, CA

SEATS

DRIVING DOWN CITY STREET(35MPH),APPLIED BRAKES FOR STOP LIGHT,SEAT FRAME(DRIVERS SIDE) APPARENTLY BROKE IN 2 SPOTS ALMOST CATAPULTING ME INTO THE BACK SEAT,IF NOT FOR THE SEAT BELT.

NHTSA complaint #10882499 — an unverified report by a vehicle owner.

at 181,000 miles Fridley, MN

ENGINE

I LOVE MY JEEP. HOWEVER, I HAVE THE SAME PROBLEM MANY OWNERS OF THE 2000 CHEROKEE WITH THE 4.0 HAVE. I HAVE A CRACKED CYLINDER HEAD. NO OIL IN COOLANT, OR VICE VERSA, BUIT JEEP IS PARKED AND WILL NOT MOVE UNTIL IT IS EITHER SOLD OR SCRAPPED. BODY IS IN GOOD CONDITION AND EVERYTHING WORKS ON THE JEEP. I HAVE ROD KNOCK ON START UP, AND AS THE ENGINE WARMS, OIL PRESSURE DROPS TO ZERO. REVVING ENGINE TO 2000 RPM RAISES OIL PRESSURE. THE JEEP HAS 181,000 MILES. I HAVE HEARD FROM MANY PEOPLE THAT THE CYLINDER HEAD CRACKING IS VERY COMMON IN JEEPS FOR 2 MODEL YEARS, YET JEEP HAS GOTTEN AWAY WITH A RECALL SOMEHOW. I AM NOT HAPPY. I BOUGHT THE JEEP USED AND ONLY DROVE IT A MONTH BEFORE THE KNOCKING STARTED. THE LADY I BOUGHT IT FROM DID OIL CHANGES EVERY 2 MONTHS, AND TOOK IT IN FOR SERVICE WHEN EVER SOMETHING WENT WRONG

NHTSA complaint #10870467 — an unverified report by a vehicle owner.

at 126,500 miles Atlantic, VA

STEERING

DEATH WOBBLE IN FRONT END...

NHTSA complaint #10823380 — an unverified report by a vehicle owner.

at 126,500 miles Atlantic, VA

SUSPENSION

DEATH WOBBLE IN FRONT END...

NHTSA complaint #10823380 — an unverified report by a vehicle owner.

at 44,000 miles Staten Island, NY

WHEELS

STOCK STEEL WHEELS 15X7 RIMS ROT AND CAUSE AIR LEAKS WHICH CAN CAUSE BLOWOUT. LOSS OF AIR IN TIRE GAVE ME BLOW OUT.

NHTSA complaint #10778682 — an unverified report by a vehicle owner.

at 181,889 miles Vanore, TN

ENGINE

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING AT 25 MPH, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT WAITED UNTIL THE TEMPERATURE GAUGE READ NORMAL AND THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIELD INTAKE MANIFOLD AND THE SHIELD EXHAUST MANIFOLD NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 181,889.

NHTSA complaint #10777725 — an unverified report by a vehicle owner.

Escanaba, MI

ELECTRICAL SYSTEM

I BELIEVER THE ELECTRICAL PROBLEMS I HAVE EXPERIENCED WITH MY JEEP CHEROKEE SPORT 2000 4.0L V6 HAS THE POTENTIAL TO BE COME A THREAT IF SUCH WIRES SHOULD CREATE A FIRE OF SOME SORT... FOR YEARS THE ONLY WAY TO OPERATE THE WINDOWS ON THE VEHICLE IS BY DRIVERS SIDE CONTROLS, THE PASSENGER CANNOT OPERATE THE WINDOW WITH THEIR CONTROL. STRANGE THING, IS IF ON THE DIVERS SIDE YOU HIT THE AUTOMATIC DOOR LOCK SWITCH BACK AND FOURTH THE PASSENGER CAN GAIN CONTROL OF THE WINDOW OPERATION IE UP/DOWN, ONLY ON A TEMPORARY BASIS. THE TIME FRAME OF PASSENGER OPERATION IS VERY SHORT... THE OTHER ISSUE IS THE DOOR LOCKS, THE LIGHTS GO ON AND OFF WHEN USING THE FOB TO LOCK AND UNLOCK, AND SOMETIMES THE LOCKS WORK AND YOU HEAR THE CLICK OF THEM LOCKING. OTHER TIMES THE LIGHTS WILL FLASH BUT THE DOOR LOCKS WILL NOT OPERATE AT ALL, AND IF YOUR SITTING IN THE JEEP AND HIT THE LOCKS YOU CAN HEAR A CLICK BUT NOT IN THE DOORS BUT IN THE HEADLINER JUST ABOUT WHERE THE DOME LIGHT IS... I FEEL ALL OF THESE ELECTRICAL ISSUES ARE CONCERNING, AND SHOULD BE SOMETHING JEEP CORP SHOULD TAKE SERIOUSLY..... PROBLEMS IN ELECTRICAL SYSTEM COULD BE A POTENTIAL FIRE HAZARD....

NHTSA complaint #10746999 — an unverified report by a vehicle owner.

Gulfport, FL

UNKNOWN OR OTHER

I BOUGHT THIS TRUCK USED FROM A PRIVATE OWNER IN MARCH OF 15, CHECK ENGINE LIGHT WAS ON WAS TOLD IT WAS ON BECAUSE THEY CHANGED THE GAS CAP ON IT IN JUNE OF 15 I WAS AT A STORE PARKED WENT INTO THE STORE CAME BACK OUT TRUCK WOULDN'T START NO LIGHTS NOTHING JUMPING DIDN'T DO ANYTHING HAD TO TOW IT HOME, THEN TOW IT TO THE REPAIR SHOP WHERE THEY SAID IT WAS THE STARTER AND WE PLACED THAT ( $394.93) TRUCK RAN FINE FOR ABOUT 2 WEEKS SAME THING, GOING TO TOW IT THE REPAIR SHOP AGAIN NEXT WEEK

NHTSA complaint #10731956 — an unverified report by a vehicle owner.

Gulfport, FL

ELECTRICAL SYSTEM

I BOUGHT THIS TRUCK USED FROM A PRIVATE OWNER IN MARCH OF 15, CHECK ENGINE LIGHT WAS ON WAS TOLD IT WAS ON BECAUSE THEY CHANGED THE GAS CAP ON IT IN JUNE OF 15 I WAS AT A STORE PARKED WENT INTO THE STORE CAME BACK OUT TRUCK WOULDN'T START NO LIGHTS NOTHING JUMPING DIDN'T DO ANYTHING HAD TO TOW IT HOME, THEN TOW IT TO THE REPAIR SHOP WHERE THEY SAID IT WAS THE STARTER AND WE PLACED THAT ( $394.93) TRUCK RAN FINE FOR ABOUT 2 WEEKS SAME THING, GOING TO TOW IT THE REPAIR SHOP AGAIN NEXT WEEK

NHTSA complaint #10731956 — an unverified report by a vehicle owner.

Gulfport, FL

ENGINE

I BOUGHT THIS TRUCK USED FROM A PRIVATE OWNER IN MARCH OF 15, CHECK ENGINE LIGHT WAS ON WAS TOLD IT WAS ON BECAUSE THEY CHANGED THE GAS CAP ON IT IN JUNE OF 15 I WAS AT A STORE PARKED WENT INTO THE STORE CAME BACK OUT TRUCK WOULDN'T START NO LIGHTS NOTHING JUMPING DIDN'T DO ANYTHING HAD TO TOW IT HOME, THEN TOW IT TO THE REPAIR SHOP WHERE THEY SAID IT WAS THE STARTER AND WE PLACED THAT ( $394.93) TRUCK RAN FINE FOR ABOUT 2 WEEKS SAME THING, GOING TO TOW IT THE REPAIR SHOP AGAIN NEXT WEEK

NHTSA complaint #10731956 — an unverified report by a vehicle owner.

at 143,000 miles Kenmore, NY Fire

ELECTRICAL SYSTEM

FIRE STARTED IN LEFT REAR QUARTER OF VEHICLE. IT WAS CAUSED BY WIRING TO REAR DEFOGGER, LIGHTS & REAR WIPER HARNESS. DAMAGE TO WIRING, TRIM PANELS MELTED, HEAD LINER DAMAGE, OUTER BODY PAINT BLISTERED ABOVE FUEL FILLER DOOR. IT WAS JUST LUCK THAT IT WAS SNOWING SO I USED THE SNOW TO PUT OUT THE FIRE. ESTIMATED DAMAGE TO VEHICLE BY INSURANCE CO. WAS $2961.00.

NHTSA complaint #10705243 — an unverified report by a vehicle owner.

at 207,057 miles Shelby, OH

STEERING

AT 45 MPH THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND FRONT END FELT LIKE IT WAS VIBRATING APART, HIT BAKES AND SLOW VEHICLE TO 25 MPH FOR IT TO STOP. HAVE REPLACE ALMOST THE WHOLE FRONT END STEERING COMPONENTS AND STILL HAVING THE SAME ISSUE. HAVE RESEARCHED THIS AND IT IS A PROBLEM WITH THE VEHICLE THAT IS BEING DESCRIBED AS A DEATH WOBBLE. NOW WERE GOING TO TRY REPLACE THE TRACK BAR, AS THEY ARE SAYING THAT THE BRACKETS FOR THE TRACK BAR ARE GETTING WADDLED OUT DUE TO ONLY A 3/16 BOLT TO SECURE THE TRACK BAR AND CAUSE THE HOLE IN BRACKET TO GET WADDLED OUT IN THE STEEL BRACKET. WE HAVE FOUND THAT THIS IS AN ISSUE THAT SEAMS TO BE ON ALL JEEPS. IN SOME CASE PEOPLE HAVE REPLACED THE BRACKETS WITH AFTER MARKET PARTS THAT ARE MUCH THICKET STEEL AND USING A GRADE 8 BOLTS AND TACK WELDING THE BOLT TO BRACKET TO STOP THE HOLE FROM BEING WADDLED OUT. MY FAMILY IS RIDING IN THIS VEHICLE AND THIS ISSUE NEEDS ADDRESSED BEFORE SOMEONE GET SERIOUSLY HURT OR EVEN LOSS OF LIFE AS YOU LOSE CONTROL OF THE STEERING OF THE VEHICLE WHEN THIS OCCURS.

NHTSA complaint #10695246 — an unverified report by a vehicle owner.

at 150,000 miles Owings Mills, MD

AIR BAGS

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: (AIR BAGS) AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #10694884 — an unverified report by a vehicle owner.

Burnham, PA

AIR BAGS

AIR BAG WARNING LIGHT IS STAYING ON ALL THE TIME. I'M CONCERNED THE AIRBAGS WILL GO OFF UNNECESSARILY OR WILL NOT WORK WHEN THEY ARE NEEDED TO. THIS WARNING LIGHT HAS BEEN ON FOR A LONG TIME. I'M JUST NOT SURE OF THE DATE I FIRST NOTICED IT.

NHTSA complaint #10681069 — an unverified report by a vehicle owner.

at 105,000 miles Brookfield, CT

WHEELS

I HAD A PASSENGER SIDE REAR FLAT TIRE AFTER LEAVING MY JEEP AT AN AIRPORT PARKING LOT.I PUT ON SPARE AND NEXT DAY TRIED TO FIND WHAT PUNCTURED MY TIRE ONLY TO DISCOVER THAT THE RIM HAD RUSTED THROUGH AND THE AIR WAS LEAKING THROUGH THE RUSTED STEEL. I BOUGHT A NEW MATCHING RIM AND PUT TIRE BACK ON JEEP. THREE MONTHS LATER, SAME PROBLEM ON DRIVERS SIDE REAR WHEEL, AIR LEAKING THROUGH RUSTED RIM. I REPLACED THAT RIM AND NOTICED RUST ON BOTH FRONT RIMS. KNOWING IT WAS ONLY A MATTER OF TIME I REPLACED THEM AS WELL. I HAVE OWNED MANY CARS IN MY LIFE, I HAVE BEEN DRIVING FOR ALMOST 50 YEARS, AND I NEVER HAD A RIM RUST THROUGH CAUSING AIR TO ESCAPE. I LOOKED AT THE RIMS AND DISCOVERED THE CAUSE. BECAUSE OF THE WAY THE RIMS ARE DESIGNED, WHENEVER IT RAINS, OR THERE IS SLUSH ON THE ROAD OR WHEN THE JEEP IS WASHED THERE IS ALWAYS A SMALL QUANTITY OF WATER THAT GETS TRAPPED AND SETTLES ON THE BOTTOM OF RIM WHEN THE VEHICLE IS PARKED. THERE IS NOWHERE FOR THE WATER TO DRAIN. NOW IF THAT WATER ALSO CONTAINS DISSOLVED ROAD SALT AND THE VEHICLE IS STATIONARY FOR DAYS IT IS ONLY ACCELERATING THE DETERIORATION. EVEN AFTER DRIVING FOR A FEW MILES THE CENTRIFUGAL FORCE HOLDS THE WATER IN PLACE AND AGAIN RETURNS TO REST ON THE BOTTOM OF RIM ONCE PARKED. I REALIZE IT IS AN OLDER VEHICLE WITH HIGH MILEAGE, BUT THIS IS A DESIGN FLAW NO WHEELS SHOULD RUST OUT LIKE THIS, AND PERHAPS OWNERS OF SIMILAR JEEPS WILL CHECK OUT THEIR WHEELS AND REPLACE RIMS BEFORE THEY WIND UP STUCK SOMEPLACE WITH A FLAT TIRE.

NHTSA complaint #10680150 — an unverified report by a vehicle owner.