2011 Jeep Compass fuel system problems

FUEL SYSTEM, GASOLINE

The contact owns a 2011 Jeep Compass. The contact stated while driving 30 MPH after refueling, the vehicle stalled. The vehicle was restarted and worked as designed; however, the failure recurred while driving after refueling. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,000.

NHTSA complaint #11625149 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

CUANDO ESTOY CON EL VEHICULO EN MARCHA SUBEN LAS REVOLUCIONES DEL VEHICULO ESTE DIMINUYE LA VELOCIDAD CORRIENDO, LO CUAL PODRIA OCACIONAR UN ACCIDENTE

NHTSA complaint #11593776 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

After 4 years of driving my 2011 Jeep Compass and hitting 95,000 miles on it, I noticed that there were problems with filling up my tank and my car stalling. If I don't stop the gas pump myself, a few seconds after pulling out of the gas station my car would stall and idle until my engine would just shut off and my wheel and break would lock. This happened while entering a highway, going into a busy intersection, and trying to get out of large mall space. In all of these settings, I was inches away from a car crash. I have brought this up to multiple mechanics who have never heard of this problem and weren't sure what to do. After doing my own research I realized that this is a common Chrysler/Jeep issue with models made between 2005-2015 models. There are no warning lamps, messages, or any signals that my car is going to stall and idle. I could not imagine a larger safety risk to myself, my passengers, and all of the drivers around me. Last week after filling up my tank and intentionally not filling it up all the way, I thought I was safe to drive home but I was wrong. As I was crossing the intersection five-way traffic, my car began to stall as a semi-truck was heading right into me. Thankfully, I shut my engine off and quickly turned it back on to move out of the middle of the road.

NHTSA complaint #11468806 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact's son owns a 2011 Jeep Compass. The contact stated while his son was exiting the parking lot and driving approximately 15-25 MPH, the vehicle inadvertently stalled and the steering wheel locked-up. The contact did not know whether there were warning lights illuminated. The contact's son was able to veer to the side of the road. The contact stated his son was able to restart the vehicle and drove to his destination. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure reoccurred while driving. The contact's son was able to restart the vehicle and drove to the dealer. The dealer diagnosed that the roll over bent valve in the fuel tank was not closing properly leaking fuel into the EVAP system causing the vehicle to stall and lock the steering wheel. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA for assistance. A case was opened. The approximate failure mileage was 105,000.

NHTSA complaint #11428941 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I WAS DRIVING DOWN THE ROAD ON ROUTE 73 IN CINNAMINSON NJ AT 930 PM WITH MY 15 YEAR OLD DAUGHTER. ALL OF A SUDDEN, WITHOUT WARNING - THE ENGINE SHUT OFF AND MY CAR HAD ZERO POWER. THE POWER STEERING WAS LOCKED UP AND WE ALMOST GOT REAR ENDED BY A HUGE TRUCK. IT WAS TERRIFYING. I CALLED ROAD SIDE ASSISTANCE AND HAD TO WAIT IN A DARK CAR WITH NO HEAT. THIS IS HORRIBLE

NHTSA complaint #11400069 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

JEEP STALLED AFTER FILLING IT WITH GAS. STEERING WHEEL LOCKS UP, DUE TO OVERFLOW OF GAS. FIX WOULD REQUIRE REPLACING WHOLE GAS TANK AND SYSTEM.

NHTSA complaint #11252191 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

AFTER EVERY SINGLE TIME I FUEL UP MY CAR, THE WHOLE CAR SPUTTERS. I HAVE TAKEN MY CAR IN AND HAD MY OIL CHANGED AND RECEIVED A TUNE UP. LAST WEEK, AFTER HAVING ALL OF THIS WORK DONE, I GO TO FILL UP MY TANK, I TURN THE CAR ON IT SPUTTERS AS I ACCELERATE OUT OF THE GAS STATION, THEN I PULLED OUT ONTO A VERY BUSY STREET TO DRIVE HOME AND NOT EVEN A QUARTER MILE DOWN THE ROAD MY CAR STALLS OUT, POWER STEERING IS LOST, AND I ALMOST GET HIT FROM ON COMING TRAFFIC DUR TO ME LOSING CONTROL OF THE VEHICLE. I PUT THE CAR IN PARK AND TURN THE CAR BACK ON AND IT SEEMS FINE. AGAIN THIS ISSUE ONLY HAPPENS IMMEDIATELY AFTER GETTING GAS. THIS ISSUE IS APPARENTLY WELL KNOWN BUT THERE IS NO RECALL OUT YET. HERE IS A LINK TO OTHER PEOPLE HAVING THE EXACT SAME PROBLEM AS ME: "BUCKING AFTER I FILL UP WITH GAS. - CARGURUS" HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T29898_DS631498

NHTSA complaint #11241136 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

THE ETC LIGHT COMES ON AND THE VEHICLE WON'T GO WHEN STEPPING ON THE GAS. THE ENGINE CUTS OFF IN THE MIDDLE OF DRIVING. SOME DAYS IT STARTS SOME DAYS IT DOESN'T. REPLACED THE RELAY SWITCHES TWICE AND THE ETC. NEITHER SEEMS TO HELP. I DRIVE A HIGHWAY TO WORK EVERYDAY AND I PRAY THAT IF IT ACTS UP, I CAN FIND A PLACE TO PULL OVER

NHTSA complaint #11205377 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

STALLED AFTER FILLING UP WITH GAS. THE MECHANIC WAS NOT SURE WHAT THE PROBLEM WAS BUT AFTER FIXING WHAT THEY THOUGHT IT MAY BE. $500 DOLLARS LATTER. IT IS STILL STALLED AFTER I FILLED UP. VERY SCARY CROSSING 4 LANE'S OF TRAFFIC AFTER YOUR CAR STALLED, STARTS RIGHT BACK, THEN STALLED AGAIN. NOW THEY ARE TELL IT MAY BE IN THE GAS TANK. I DON'T HAVE MONEY FOR ALL THE GUESSING. SOMETHING NEEDS TO BE DONE!

NHTSA complaint #11172971 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

FILLED TANK AND CAR STALLED WHILE DRIVING AWAY THREE TIMES (AFTER DRIVING A SHORT DISTANCE) CALLED FOR A TOW AND TAKEN TO MECHANIC WHERE THEY COULDN'T IDENTIFY THE PROBLEM. THEN AGAIN, APPROXIMATELY THREE MONTHS LATER, STALLED AFTER FILLING THE GAS TANK WHILE MAKING A LEFT OUT OF THE GAS STATION ACROSS TRAFFIC. QUICKLY RESTARTED THE CAR, IT BUCKED AS THOUGH ABOUT TO STALL AFTER ANOTHER 3/4 MILE, AND THEN RAN FINE. LARGEST CONCERN IS DIRECTLY AFTER FILL UP, BUT THERE IS FREQUENTLY A BUCK/HESITATION WHEN ACCELERATING AS WELL.

NHTSA complaint #11170707 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

FILLED THE 2011 JEEP COMPASS WITH GAS AND PULLED OUT OF GAS STATION. TWO SECONDS LATER MY CAR COMPLETELY SHUT OFF AND THE STEERING WHEEL LOCKED UP. I MANAGED TO GET IT PARTIALLY TO THE SIDE OF THE ROAD BY LETTING IT ROLL AND BRAKE, BUT CARS BEHIND ME WERE NOT PREPARED FOR THIS AND 3 CARS SWERVED OUT OF THE WAY AT THE LAST MINUTES BEFORE SLAMMING INTO ME.

NHTSA complaint #11098051 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

MARKED BY AN AUDIBLE WHINE AND THE ILLUMINATION OF THE TRANSMISSION OVERHEAT LIGHT, THE CVT ON THE 2.4L 4-CYLINDER ENGINE IN THE 2011 JEEP COMPASS EXPERIENCES SIGNIFICANT AND DRAMATIC POWER LOSS. THIS IS ESPECIALLY PREVALENT AT SUSTAINED HIGHWAY SPEEDS CREATING A POTENTIALLY UNSAFE SITUATION. IF THE TRANSMISSION OVERHEATS TOO MUCH, THE VEHICLE WILL NOT MOVE UNTIL THE TRANSMISSION COOLS DOWN. THIS ISSUE FIRST HAPPENED ON MY 2011 JEEP COMPASS IN JULY 2014 AND WAS TEMPORARILY RECTIFIED BY JEEP. THEIR SOLUTION WAS TO REPLACE THE CVT TRANSMISSION FLUID. HOWEVER, THIS PROBLEM HAS RETURNED THIS SUMMER UNDER HIGHWAY USE, ESPECIALLY ON HOT DAYS. ON SATURDAY, SEPTEMBER 12, MY FAMILY AND I EXPERIENCED NOT ONLY THE WHINE FROM THE CVT, BUT SIGNIFICANT POWER LOSS ON THE HIGHWAY. FORTUNATELY, HAVING EXPERIENCED THIS PREVIOUSLY, I WAS ABLE TO PULL THE VEHICLE TO THE SHOULDER ALLOWING THE TRANSMISSION TO COOL DOWN WITHOUT INCIDENT. CHRYSLER REFUSES TO ACKNOWLEDGE THE PROBLEM DESPITE A PLETHORA OF EVIDENCE THAT THIS CVT TRANSMISSION IS DEFECTIVE. HERE IS A LINK TO A VIDEO/CASE THAT IS NEARLY IDENTICAL TO WHAT I HAVE EXPERIENCED: HTTPS://WWW.YOUTUBE.COM/WATCH?V=VNKEZT0MR-4

NHTSA complaint #10763543 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

VEHICLE WAS NOT ACCELERATING PROPERLY. BUCKING AND JERKING FOR THE FIRST APPROX. 500' OF ACCELERATION. VERY UNSAFE WHEN PULLING OUT INTO TRAFFIC. ACTED AS IF IT WERE OUT OF GAS, THEN WOULD FINALLY KICK IN. THE PROBLEM WAS REPORTED 1/22/13, AND A COMPUTER UPDATE WAS PERFORMED BY THE DEALERSHIP. THE PROBLEM OCCURRED AGAIN. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP 1/31/13 AND THE DEALERSHIP COULDN'T FIND A PROBLEM. RETURNED THE VEHICLE TO OWNER. THE VEHICLE CONTINUOUSLY HAD THIS PROBLEM, HOWEVER, IT WAS RANDOM AND COULD NOT BE RE-CREATED BY THE DEALER. THE VEHICLE WAS BROUGHT BACK TO THE DEALERSHIP 4/5/13. A TEST DRIVE WAS PERFORMED WITH THE OWNER FOR 106 MILES, BUT THE PROBLEM COULD NOT BE RECREATED. THE VEHICLE KEPT RANDOMLY FAILING TO ACCELERATE. FINALLY, ON 4/11/13, THE VEHICLE WAS NOT ACCELERATING PROPERLY AND THE DEALERSHIP WAS ABLE TO WITNESS THE PROBLEM. DEALERSHIP REPLACED FUEL PUMP. SO FAR THE ISSUE HAS NOT RE-OCCURRED, HOWEVER, THIS REPORT IS BEING FILED IN ORDER TO NOTIFY THE SAFETY BOARD OF POTENTIAL SAFETY ISSUE AND DANGER TO PUBLIC. THIS DRIVER WAS NEARLY KILLED BECAUSE OF THE VEHICLES FAILURE TO ACCELERATE IN HIGH SPEED TRAFFIC. THE DEALERSHIP'S REFUSAL TO FIND A PROBLEM WHEN "NO COMPUTER CODES" WOULD COME UP DIDN'T HELP. THIS REPORT WAS WRITTEN BY THE OWNER.

NHTSA complaint #10531694 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE ON THEIR INITIAL VISIT, BUT THE SECOND TIME THE FUEL INJECTION SYSTEM WAS REPLACED. THE REMEDY FAILED TO CORRECT THE PROBLEM AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 30,000.

NHTSA complaint #10498234 — an unverified report by a vehicle owner.