12 of the 173 complaints about the 2015 Jeep Compass are about the seats — 7% of everything reported for this model year. Half of the failures with a mileage on record happened before 73,630 miles.
12
Complaints
0
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
SEATS
Passenger headrest exploded while parked - thankfully it happened overnight while no one was in the seat. I checked online and there’s tons of reports of this exact issue with no way to repair it or recall it. There’s only the option to replace it from a parts store and it’s $500. Please enforce this as a recall.
NHTSA complaint #11678033 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2015 Jeep Compass. The contact stated that while reversing, the front driver’s side headrest unexpectedly deployed. The contact stated that there was no impact to cause the headrest to deploy, creating a safety hazard for the driver. The vehicle was taken to the dealer, where it was diagnosed and determined that the plastic bracket holding the mechanism had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11663809 — an unverified report by a vehicle owner.
SEATS
Driver's side headrest exploded. Fortunately, the car was parked at the time, so no injuries. I understand that this is a known defect, but that a recall still hasn't been issued.
NHTSA complaint #11634071 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2015 Jeep Compass. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related to the gas cap, and the vehicle was serviced. The contact stated that while driving 20-30 MPH after picking up the vehicle from the dealer, the front passenger's side seat head rest deployed without impact. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,329.
NHTSA complaint #11595026 — an unverified report by a vehicle owner.
SEATS
Passenger Headrest popped off (AHR deployed) while I was driving. After further inspection the plastic pieces inside that holds the whole headrest together broke off. I researched this issue on google and there has been a lot of complaints with this happening and even a class action lawsuit back in 2020. I tried to replace the part but the dealership wants over $500 for just the replacement even though this is a known defect with the headrests in 2010-2017 Jeep Compasses.
NHTSA complaint #11567665 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2015 Jeep Compass. The contact stated while driving 35 mph, he heard an abnormal sound and saw the front passenger’s headrest had partially deployed. The contact stated no warning light was illuminated. The contact stated that his son was seated in the front passenger’s seat and indicated that his head was hurting after the failure occurred but did not seek medical attention. The contact called the local dealer but had not been able to speak to anyone. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 152,000.
NHTSA complaint #11424734 — an unverified report by a vehicle owner.
SEATS
THE ACTIVE HEAD RESTRAINT SYSTEM HEADREST ON THE PASSENGER SIDE BUSTED OPEN. PLASTIC PIECES ARE BROKEN INSIDE THE HEADREST. NO ONE WAS INJURED BUT NEEDS REPLACED/REPAIRED. THE VEHICLE WAS PARKED AT THE TIME. IN RESEARCHING FOR REPAIRS, IT APPEARS THIS HAS BEEN QUITE COMMON WITH REPAIRS +$600.
NHTSA complaint #11402824 — an unverified report by a vehicle owner.
SEATS
THE AIRBAG LIGHT GOES ON INTERMITTENTLY WHILE DRIVING BECAUSE OF THE DRIVER SEAT BELT SENSOR ISSUES PER THE MECHANIC. ALSO, THE PASSENGER SEAT RECLINE LEVER BROKE RIGHT OFF, SO WE CAN NO LONGER RECLINE. MORE IMPORTANTLY, THE CAR SOMETIMES WON'T EVEN START. DASHBOARD PANEL JUST REMAINS BLACK, AND THE ENGINE DOES NOT EVEN TURN OVER. JUST SILENT. AFTER WAITING A FEW MOMENTS, IT STARTS PERFECTLY. MECHANICS DON'T KNOW.
NHTSA complaint #11390710 — an unverified report by a vehicle owner.
SEATS
THE ACTIVE RESTRAINT HEADREST BROKE AND THE PADDED AREA POPPED OUT YESTERDAY (01/11) WHILE SITTING IN THE CAR IN A PARKING LOT. THE PLASTIC HOLDING THE CATCH PIN BROKE AND IT CANNOT BE RESET.
NHTSA complaint #11387800 — an unverified report by a vehicle owner.
SEATS
HEAD REST RESTRAINT POPPED OFF WITH NO IMPACT WHILE DRIVING DOWN THE STREET. TABS FAILED INSIDE AND RELEASED HEADREST IN BACK OF DRIVERS HEAD WHILE IN MOTION CAUSING DISTRACTION OF MOTOR VEHICLE OPERATION.
NHTSA complaint #11337155 — an unverified report by a vehicle owner.
SEATS
PLASTIC PIECES THAT HOLD SEAT BELTS AND HANDLE TO ADJUST SEATS ARE BOTH BROKEN OFF.
NHTSA complaint #11006529 — an unverified report by a vehicle owner.
SEATS
COMPLAINT THAT RAIL ON DRIVER AND PASSENGER SLIDING SEAT STICKS OUT TO FAR AND HAS SHARP EDGES THAT CAN DAMAGE A PERSONS LEG. I HAVE PICTURES.
NHTSA complaint #10747895 — an unverified report by a vehicle owner.