Owners have filed 173 complaints
about the 2015 Jeep Compass with NHTSA between 2015 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 14 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 27
Against the median year of the Jeep Compass. 50 means typical for this
model; 100 means roughly double.
Severity — 66
12.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 38
23% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
87.2%
1,000 – 9,999 miles
76.3%
10,000 – 24,999 miles
76.3%
25,000 – 49,999 miles
119.9%
50,000 – 74,999 miles
3632.4%
75,000 – 99,999 miles
2421.6%
100,000 – 149,999 miles
119.9%
150,000+ miles
76.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2015peak 12May 2026
NHTSA investigations into the 2015 Jeep Compass
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
RQ22002Opened 22 Jul 2022Closed 16 Jun 2025ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Stall from Crankshaft\Camshaft Failure
On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehicles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles. Following the receipt of recall 16V-907, the Office of Defects Investigation (ODI) received 127 vehicle owner’s questionnaires (VOQ), in which consumers allege experiencing cra...
PE19014Opened 9 Sep 2019Closed 25 Feb 2026SEATS
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...
EA19001Opened 19 Apr 2019Closed 19 Sep 2024AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount...
Recalls on the 2015 Jeep Compass
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201758516,953 units in Canada
Label
Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 205 - Glazing Materials. The rear lift gate glass panel is labeled with the luminous transmittance number “AS2” instead of the correct number “AS3”. Correction:. No corrective recall action is required as the technical non-compliance condition is deemed to be non-safety related.
Recall 20156145,754 units in Canada
Steering
On certain vehicles, the power steering hose retention clamp may have been incorrectly positioned during assembly. This could result in a detachment of the low pressure return hose, resulting in a large volume leak of power steering fluid, which would require greater driver effort to steer the vehicle. In some circumstances, the leaking fluid in the presence of an ignition source, could result in a fire causing injury and/or damage to property. Correction: Dealers will inspect the return power steering hose for proper placement of the hose clamp, and reposition the hose clamp as needed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Wilmington, NC1 injured
UNKNOWN OR OTHER
While driving at a constant speed without being rear ended passenger side headrest deployed slamming into the back of the passenger head. Passenger’s head was knocked forward with violent force. There have been reports of others having the same thing happen with the headrest in the jeep compass. Police were not notified. Dealership will be contacted this week about the headrest malfunction.
NHTSA complaint #11430937 — an unverified report by a vehicle owner.
at 152,000 milesMiddle River, MD1 injured
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2015 Jeep Compass. The contact stated while driving 35 mph, he heard an abnormal sound and saw the front passenger’s headrest had partially deployed. The contact stated no warning light was illuminated. The contact stated that his son was seated in the front passenger’s seat and indicated that his head was hurting after the failure occurred but did not seek medical attention. The contact called the local dealer but had not been able to speak to anyone. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 152,000.
NHTSA complaint #11424734 — an unverified report by a vehicle owner.
at 167,592 milesCheboygan, MIFire
EXTERIOR LIGHTING
I SEEN ON THE INTERNET THERE WAS A RECALL ON MY JEEP MAKE AND MODEL FOR CATALYTIC CONVERTER PROBLEMS...I JUST HAD TO SPEND A LITTLE OVER $4,000 IN REPAIRS BECAUSE MY VEHICLE CAUGHT ON FIRE. WHEN I GOT IT TO MY INSURANCE THEY COULDN'T FIND ANYTHING WRONG BUT WOULDN'T START. WHEN I TOOK TO GARAGE THEY FOUND THAT BOTH MY CATALYTIC CONVERTERS HAD DISINTEGRATED FROM THE INSIDE OUT AND I HAD TO REPLACE BOTH AMONG OTHER THINGS. IS THERE ANY WAY I CAN GET COMPENSATED? I HAVE HAD IT BACK FROM GARAGE FOR FEW WEEKS AND NOW AM HAVING PROBLEMS WITH IT STARTING.
NHTSA complaint #11407166 — an unverified report by a vehicle owner.
at 167,592 milesCheboygan, MIFire
ELECTRICAL SYSTEM
I SEEN ON THE INTERNET THERE WAS A RECALL ON MY JEEP MAKE AND MODEL FOR CATALYTIC CONVERTER PROBLEMS...I JUST HAD TO SPEND A LITTLE OVER $4,000 IN REPAIRS BECAUSE MY VEHICLE CAUGHT ON FIRE. WHEN I GOT IT TO MY INSURANCE THEY COULDN'T FIND ANYTHING WRONG BUT WOULDN'T START. WHEN I TOOK TO GARAGE THEY FOUND THAT BOTH MY CATALYTIC CONVERTERS HAD DISINTEGRATED FROM THE INSIDE OUT AND I HAD TO REPLACE BOTH AMONG OTHER THINGS. IS THERE ANY WAY I CAN GET COMPENSATED? I HAVE HAD IT BACK FROM GARAGE FOR FEW WEEKS AND NOW AM HAVING PROBLEMS WITH IT STARTING.
NHTSA complaint #11407166 — an unverified report by a vehicle owner.
at 167,592 milesCheboygan, MIFire
ENGINE
I SEEN ON THE INTERNET THERE WAS A RECALL ON MY JEEP MAKE AND MODEL FOR CATALYTIC CONVERTER PROBLEMS...I JUST HAD TO SPEND A LITTLE OVER $4,000 IN REPAIRS BECAUSE MY VEHICLE CAUGHT ON FIRE. WHEN I GOT IT TO MY INSURANCE THEY COULDN'T FIND ANYTHING WRONG BUT WOULDN'T START. WHEN I TOOK TO GARAGE THEY FOUND THAT BOTH MY CATALYTIC CONVERTERS HAD DISINTEGRATED FROM THE INSIDE OUT AND I HAD TO REPLACE BOTH AMONG OTHER THINGS. IS THERE ANY WAY I CAN GET COMPENSATED? I HAVE HAD IT BACK FROM GARAGE FOR FEW WEEKS AND NOW AM HAVING PROBLEMS WITH IT STARTING.
NHTSA complaint #11407166 — an unverified report by a vehicle owner.
at 48,000 milesGlen Allen, VACrash
AIR BAGS
VEHICLE WAS PURCHASED USED FROM CARMAX IN APRIL 2018 *(NEVER ALERTED TO ANY RECALLS. ) 10/09/2020 CAR DRIVING ON EXPRESSWAY / CAR WAS ROLLED IN ACCIDENT / TOTALED/ NO AIRBAGS DEPLOYED
NHTSA complaint #11365335 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Houston, TX
UNKNOWN OR OTHER
Both headrests on our 2015 Jeep Compass have deployed. It happened while parked in our driveway and without warnings or symptoms. The headrest in the passenger's side happened first, then maybe two months later the headrest in the driver's side deployed. Both times the car was in the driveway not in use. This is a safety hazard because in case of an accident the headrest is not protecting our heads. I have seen many other Jeep owners having the same issue and it has not been resolved. I called one of the Chrysler dealership near me and they said I would have to pay out of pocket, which doesn't make sense since this is a Jeep failure.
NHTSA complaint #11738885 — an unverified report by a vehicle owner.
at 95,000 milesBrattleboro, VT
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2015 Jeep Compass. The contact stated that while driving approximately 40 MPH, the vehicle stalled. The contact stated that a pedestrian assisted with jumpstarting the vehicle, and the vehicle moved several feet but stalled again. The Police arrived, but a police report was not taken. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed, and DTC: P0335 (Crankshaft Sensor Failure) was retrieved. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
NHTSA complaint #11718611 — an unverified report by a vehicle owner.
Tehachapi, CA
UNKNOWN OR OTHER
I'm not sure if these are related incidents or not, but at the end of Nov. 2025 I was driving in heavy traffic when all of a sudden I noticed a warning light on the dash came on. Then as I kept going another light, and another, each one about a minute apart until all of the warning lights were on. Then the car started cutting out and then it just died. I had been making my way over out of traffic because of the warning lights all coming on, but the car died before I could get all the way over. I had to be pushed out of traffic and into a parking lot. I spent the next 4 hours trying to get it started, a mechanic I called said it was most likely the alternator. Being it was 10p I couldn't get it fixed until the next morning. I bought a new alternator and had the mechanic fix it the next day and everything was fine. No problems at all until about 3 weeks later when I came out of a store at 9pm and the car wouldn't start. I tried several times, it was turning over no problem, it had plenty of power but wouldn't start. After about an hour of trying it finally started up. I hadn't done anything just kept trying it. There were no warning lights, no nothing. It just started and ran fine. Now it has been about 3 weeks since that incident and it has been having many problems. It is completely unreliable and will die while I'm driving it. There is no warning lights that come on. I never know if or when it's going to do it. The check engine light will come on but when I took it to a shop to have them see what was wrong, the check engine light was not on. I have done this twice and both times the check engine light is off when I get there. It has died in the middle of traffic and starts right back up, it has done it many times and won't start up again for half an hour. There is no warning, no signs, it just does it. This of course is very unsafe and dangerous. I am at a loss as to what to do. I read there is a problem with this car and a sensor that goes bad.
NHTSA complaint #11708445 — an unverified report by a vehicle owner.
Tehachapi, CA
FUEL/PROPULSION SYSTEM
I'm not sure if these are related incidents or not, but at the end of Nov. 2025 I was driving in heavy traffic when all of a sudden I noticed a warning light on the dash came on. Then as I kept going another light, and another, each one about a minute apart until all of the warning lights were on. Then the car started cutting out and then it just died. I had been making my way over out of traffic because of the warning lights all coming on, but the car died before I could get all the way over. I had to be pushed out of traffic and into a parking lot. I spent the next 4 hours trying to get it started, a mechanic I called said it was most likely the alternator. Being it was 10p I couldn't get it fixed until the next morning. I bought a new alternator and had the mechanic fix it the next day and everything was fine. No problems at all until about 3 weeks later when I came out of a store at 9pm and the car wouldn't start. I tried several times, it was turning over no problem, it had plenty of power but wouldn't start. After about an hour of trying it finally started up. I hadn't done anything just kept trying it. There were no warning lights, no nothing. It just started and ran fine. Now it has been about 3 weeks since that incident and it has been having many problems. It is completely unreliable and will die while I'm driving it. There is no warning lights that come on. I never know if or when it's going to do it. The check engine light will come on but when I took it to a shop to have them see what was wrong, the check engine light was not on. I have done this twice and both times the check engine light is off when I get there. It has died in the middle of traffic and starts right back up, it has done it many times and won't start up again for half an hour. There is no warning, no signs, it just does it. This of course is very unsafe and dangerous. I am at a loss as to what to do. I read there is a problem with this car and a sensor that goes bad.
NHTSA complaint #11708445 — an unverified report by a vehicle owner.
Component or System Involved: ABS module (Anti-lock Braking System), with apparent impact on transmission and engine performance. The component is still installed in the vehicle and available for inspection upon request. Safety Risk: The vehicle will not drive over 45 mph or exceed 3,000 RPM, which presents a serious safety risk when attempting to merge, change lanes, or maintain safe speeds in traffic. The car has also shut off unexpectedly while in the driveway, raising concerns about stalling while driving. Service Confirmation: The issue was diagnosed and confirmed by Jeep Napleton in Kissimmee, FL as a failed ABS module. The replacement part has been on national backorder since March 2025. There was no ETA until September, when the estimated arrival date was September 17. That date has been pushed back several times, with the current ETA now October 8, 2025 — with no guarantee it won’t be delayed again. Inspection History: The vehicle was inspected and diagnosed by an authorized Jeep dealership (Jeep Napleton). The ABS module failure has not been inspected by police or insurance representatives. Warning Lamps and Symptoms: Dashboard warning lights for ABS, transmission, and check engine have been on consistently. Symptoms first appeared in March 2025. The car has about 100,000 miles on it.
NHTSA complaint #11690438 — an unverified report by a vehicle owner.
Cape Coral, FL
SEATS
Passenger headrest exploded while parked - thankfully it happened overnight while no one was in the seat. I checked online and there’s tons of reports of this exact issue with no way to repair it or recall it. There’s only the option to replace it from a parts store and it’s $500. Please enforce this as a recall.
NHTSA complaint #11678033 — an unverified report by a vehicle owner.
New Kent, VA
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2015 Jeep Compass. The contact stated that while reversing, the front driver’s side headrest unexpectedly deployed. The contact stated that there was no impact to cause the headrest to deploy, creating a safety hazard for the driver. The vehicle was taken to the dealer, where it was diagnosed and determined that the plastic bracket holding the mechanism had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11663809 — an unverified report by a vehicle owner.
at 154,500 milesHawthorne, NJ
AIR BAGS
The contact owns a 2015 Jeep Compass. The contact stated while driving 25 MPH, the air bag warning light illuminated. The contact stated that the air bag warning light was illuminated intermittently. The contact inquired with the dealer if there was a recall associated with the VIN. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,500.
NHTSA complaint #11651760 — an unverified report by a vehicle owner.
Greenfield, MA
SEATS
Driver's side headrest exploded. Fortunately, the car was parked at the time, so no injuries. I understand that this is a known defect, but that a recall still hasn't been issued.
NHTSA complaint #11634071 — an unverified report by a vehicle owner.
Hartford, MI
POWER TRAIN
The minute the front tires start to slip on any surface, I lose power in the engine, I don't have front wheel drive or 4x4. The 4x4 light comes on the dash with an exclamation point and flashes. It rear drive shaft doesn't engage. This makes my vehicle useless. The smallest amount of mud, snow or ice/slush-the vehicle just doesn't work. Its very dangerous to be driving when this happens! I've seen some jeep Cherokees being recalled for the PTU (power train unit), but that's only something with the computer system. This problem I'm experiencing makes me believe the PTU is no good, and if that's the case this is going to be at least a $2500 fix or more!! I am not the first owner on this vehicle, I think I'm the 2nd. Why doesn't Chrysler give a full powertrain warranty regardless of which owner you are?!
NHTSA complaint #11633444 — an unverified report by a vehicle owner.
Bloomington, IL
AIR BAGS
This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50 minutes to and from work each way 5 days a week. Ontop of that. The headrest EXPLODED while we were on the highway. And is now just dangling off the seat. There are several other issues with this particular vehicle, like some days. It decides to turn on, others it doesn't. Evidently there is "nothing wrong with it" when we take it in. The key gets stuck on the ignition. We paid $11,000+ for this vehicle, and if you ask me, it's a lemon from the factory, and a safety problem.
NHTSA complaint #11607691 — an unverified report by a vehicle owner.
Bloomington, IL
UNKNOWN OR OTHER
This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50 minutes to and from work each way 5 days a week. Ontop of that. The headrest EXPLODED while we were on the highway. And is now just dangling off the seat. There are several other issues with this particular vehicle, like some days. It decides to turn on, others it doesn't. Evidently there is "nothing wrong with it" when we take it in. The key gets stuck on the ignition. We paid $11,000+ for this vehicle, and if you ask me, it's a lemon from the factory, and a safety problem.
NHTSA complaint #11607691 — an unverified report by a vehicle owner.
Bloomington, IL
SERVICE BRAKES
This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50 minutes to and from work each way 5 days a week. Ontop of that. The headrest EXPLODED while we were on the highway. And is now just dangling off the seat. There are several other issues with this particular vehicle, like some days. It decides to turn on, others it doesn't. Evidently there is "nothing wrong with it" when we take it in. The key gets stuck on the ignition. We paid $11,000+ for this vehicle, and if you ask me, it's a lemon from the factory, and a safety problem.
NHTSA complaint #11607691 — an unverified report by a vehicle owner.
Noble, OK
UNKNOWN OR OTHER
I can be driving or at a stop and the vehicle shuts off randomly. No lights come on the dash and no codes or stored codes when hooked to a scanner.
NHTSA complaint #11602119 — an unverified report by a vehicle owner.
Noble, OK
ENGINE
I can be driving or at a stop and the vehicle shuts off randomly. No lights come on the dash and no codes or stored codes when hooked to a scanner.
NHTSA complaint #11602119 — an unverified report by a vehicle owner.
Oklahoma City, OK
ELECTRICAL SYSTEM
It’s been over a year since I’ve experienced stalling problems with my Jeep. At first, it would happen every once in a while. Now, it occurs everyday. There doesn’t appear to be a trigger as it happens while driving on an interstate, highway, while turning, etc. My Jeep will completely shut off and I will lose power steering. This has left me stranded in the middle of roads and on highways numerous times. The only thing I can do is put the car in park, turn the ignition off, put my safety hazards on, and pray no one hits me until it starts back up again. This has been a big mystery as no indicator lights appear on the dash board, nor do any codes appear on the reader when plugged into the vehicle. Many others Jeep owners have experienced this exact same issue and I have not been able to find the root cause of the issue and neither have the Jeep manufacturer dealerships.
NHTSA complaint #11597254 — an unverified report by a vehicle owner.
Oklahoma City, OK
ENGINE
It’s been over a year since I’ve experienced stalling problems with my Jeep. At first, it would happen every once in a while. Now, it occurs everyday. There doesn’t appear to be a trigger as it happens while driving on an interstate, highway, while turning, etc. My Jeep will completely shut off and I will lose power steering. This has left me stranded in the middle of roads and on highways numerous times. The only thing I can do is put the car in park, turn the ignition off, put my safety hazards on, and pray no one hits me until it starts back up again. This has been a big mystery as no indicator lights appear on the dash board, nor do any codes appear on the reader when plugged into the vehicle. Many others Jeep owners have experienced this exact same issue and I have not been able to find the root cause of the issue and neither have the Jeep manufacturer dealerships.
NHTSA complaint #11597254 — an unverified report by a vehicle owner.
Lyons, GA
VEHICLE SPEED CONTROL
ABS and anti-slip Lights they are on
NHTSA complaint #11595389 — an unverified report by a vehicle owner.
Lyons, GA
SERVICE BRAKES
ABS and anti-slip Lights they are on
NHTSA complaint #11595389 — an unverified report by a vehicle owner.
at 59,329 milesCanandaigua, NY
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Jeep Compass. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related to the gas cap, and the vehicle was serviced. The contact stated that while driving 20-30 MPH after picking up the vehicle from the dealer, the front passenger's side seat head rest deployed without impact. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,329.
NHTSA complaint #11595026 — an unverified report by a vehicle owner.
at 59,329 milesCanandaigua, NY
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2015 Jeep Compass. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related to the gas cap, and the vehicle was serviced. The contact stated that while driving 20-30 MPH after picking up the vehicle from the dealer, the front passenger's side seat head rest deployed without impact. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,329.
NHTSA complaint #11595026 — an unverified report by a vehicle owner.
Ocean, NJ
VEHICLE SPEED CONTROL
My 2015 Jeep Compass will randomly stall while I am driving... randomly breaking while im driving. Then very frequently it will not let me drive past 20 miles per hour (sometimes slower than this). It randomly acts like this. It always feels like it does not want to accelerate... it will sometimes but most times doesn't. I have taken it to both a private service center and to the dealership multiple times. The dealership states each time they see nothing wrong with my car. No codes pop up. Also when this happens nothing pops up on my dashboard. Driving this car has put me at risk multiple times that I refuse to drive it now. The last time I drove it, it was going 10 mph and I was reversing into my driveway and the car randomly sped up while I was reversing then went back to going super slow. I know someone in the same area as me with a jeep and she said her jeep has been doing similar things and the dealerships don't know what's wrong with it. The car has a mind of its own and is unsafe to me the driver and the drivers around while it is on the road. Nothing was wrong with my car prior to this... this randomly started happening and never stopped months later.
NHTSA complaint #11582819 — an unverified report by a vehicle owner.
Ocean, NJ
UNKNOWN OR OTHER
My 2015 Jeep Compass will randomly stall while I am driving... randomly breaking while im driving. Then very frequently it will not let me drive past 20 miles per hour (sometimes slower than this). It randomly acts like this. It always feels like it does not want to accelerate... it will sometimes but most times doesn't. I have taken it to both a private service center and to the dealership multiple times. The dealership states each time they see nothing wrong with my car. No codes pop up. Also when this happens nothing pops up on my dashboard. Driving this car has put me at risk multiple times that I refuse to drive it now. The last time I drove it, it was going 10 mph and I was reversing into my driveway and the car randomly sped up while I was reversing then went back to going super slow. I know someone in the same area as me with a jeep and she said her jeep has been doing similar things and the dealerships don't know what's wrong with it. The car has a mind of its own and is unsafe to me the driver and the drivers around while it is on the road. Nothing was wrong with my car prior to this... this randomly started happening and never stopped months later.
NHTSA complaint #11582819 — an unverified report by a vehicle owner.
Ocean, NJ
ENGINE
My 2015 Jeep Compass will randomly stall while I am driving... randomly breaking while im driving. Then very frequently it will not let me drive past 20 miles per hour (sometimes slower than this). It randomly acts like this. It always feels like it does not want to accelerate... it will sometimes but most times doesn't. I have taken it to both a private service center and to the dealership multiple times. The dealership states each time they see nothing wrong with my car. No codes pop up. Also when this happens nothing pops up on my dashboard. Driving this car has put me at risk multiple times that I refuse to drive it now. The last time I drove it, it was going 10 mph and I was reversing into my driveway and the car randomly sped up while I was reversing then went back to going super slow. I know someone in the same area as me with a jeep and she said her jeep has been doing similar things and the dealerships don't know what's wrong with it. The car has a mind of its own and is unsafe to me the driver and the drivers around while it is on the road. Nothing was wrong with my car prior to this... this randomly started happening and never stopped months later.
NHTSA complaint #11582819 — an unverified report by a vehicle owner.
Longmont, CO
SEATS
Passenger Headrest popped off (AHR deployed) while I was driving. After further inspection the plastic pieces inside that holds the whole headrest together broke off. I researched this issue on google and there has been a lot of complaints with this happening and even a class action lawsuit back in 2020. I tried to replace the part but the dealership wants over $500 for just the replacement even though this is a known defect with the headrests in 2010-2017 Jeep Compasses.
NHTSA complaint #11567665 — an unverified report by a vehicle owner.