2018 Jeep Compass other reported problems

UNKNOWN OR OTHER

Subject: Vehicle Lost Power While Driving – Potential Battery/Electrical Safety Issue On August 15, 2026, my vehicle suddenly began malfunctioning and lost power while I was driving my daughter to a medical appointment. I was on/near Highway 20 and had to maneuver the vehicle into a parking lot to avoid being struck. My daughter and I were extremely fortunate not to be injured. The vehicle was subsequently towed to Mall of Georgia Chrysler Dodge Jeep Ram for evaluation. The dealership stated that both the main and auxiliary batteries need to be replaced and indicated that the main battery purchased from AutoZone may be faulty. The main battery was purchased from AutoZone on June 20, 2026. After an earlier vehicle failure, AutoZone tested the battery on July 24, 2026, and reported it as 100% charged/good. AutoZone Corporate has since stated that its testing equipment is functioning properly, while the dealership maintains that the battery is faulty. I am concerned that there may be an underlying battery, electrical, charging, or vehicle-system safety issue that caused the vehicle to lose power while being driven. I am requesting that NHTSA document this incident and determine whether it may represent a safety defect or a broader vehicle safety concern. I can provide the battery purchase receipt, AutoZone test results, dealership service records, towing records, and other documentation upon request.

NHTSA complaint #11758038 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Dash warning came up “stop safely, vehicle will shut off soon” towed it to Jeep dealer took them over a week to get a diagnosis, they said they had to communicate with Detroit office. The issue is “probably” an alternator

NHTSA complaint #11746886 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Issue occurs in [XXX] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11725241 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving I stopped at a light and an issues occurred where my stop start light appeared on dashboard. The car turned off for a minute and eventually started back up.

NHTSA complaint #11721097 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Hello my truck is having issues stalling, noise like grinding, rattling, or some kind of clunking sounds especially during acceleration. It jerking movement. My car will shift into neutral by itself and sometimes it won't even shift into gear at all when trying to put it into drive.

NHTSA complaint #11715790 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Car starts just fine, I let it warm up, it idles just fine. It is a 6 speed manual, I can reverse out of my driveway and drive 1 block to the stop sign and the car will stall immediately. This has happened more than 10 times in the past month. I have replaced the spark plugs as of yesterday 1/14/2026 and it ran fine all day through busy city and many purposely made stops along my drive and back home. Today 1/15/2026 I went to go to our gas station in town, and the car stalled again at the same stop sign. This time, it would not restart, it shut itself down, and I had to open the drivers door and close it for it tonregister the carvwas shutnoff, and then attempted to restart. No go. We tried the old fashioned push start and pop the clutch and this failed also. I ended up holding the pedal down for it to even sputter. I then waited a minute and retried starting the engine. It sputtered so much I had to give it more gas to keep it running. I made it back to my house and it died turning into the driveway. It will be parked until a solution can be found.

NHTSA complaint #11711304 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Check engine lights came on, and then a warning saying stop safely, the engine will shut down soon, now it will not start. Leaving me stranded. This happened twice, but now the car won’t start and will need to be towed. I have asked several repair shops and done research online, and nobody knows how to fix this issue.

NHTSA complaint #11708604 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Warning lamp:"stop safely. vehicle will shut off soon" the car will shut off while driving. The warning is not sufficient enough to ignore that fairly new cars are shutting down on the road for no reason. There are numerous complaints about this same issue and I am wondering what is it going to take for jeep to take accountability and fix this. We should not have to pay for this repair. Resolution unknown. We are supposed to guess. No information is offered through a diagnostic check. As you can see this vehicle has 46,000 miles on it. Regular maintenance. Serviced at the dealer numerous times.

NHTSA complaint #11705937 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

-Infotainment/Radio failure. Not available for inspection: its whereabouts are unknown to this driver-has been given to Jeep/Mopar. -Backup camera intermittently working: Would freeze up while the car was actively in reverse. While driving (vehicle in forward) backup camera would turn on & show footage of the car in reverse from much earlier in the day (>7 minutes have passed since reversing the car). Safety risk to self/others as the back up camera was inoperable while in reverse. -Radio remained on despite the car being off, driver & passenger entering & exiting multiple times, locking/unlocking the car, etc. It stayed on 18 minutes before this driver shut it off manually. Safety risk to self/others as the car battery was at risk of being drained despite the car being off. -Problem was diagnosed & radio replaced by Jeep dealership. -No inspection by police or insurance. Radio was replaced before it could produce real safety events -No warnings available/applicable. Problem began intermittently & then became a daily issue.

NHTSA complaint #11698642 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The infotainment screen is delaminating, which seems to be an extremely common issue in this model year along with other models and years that use the same screen. The delaminating causes numerous issues including poor visibility and ghost touches on the screen which can easily distract the driver as their radio changes stations randomly, messes with the navigation, adjusts the fans, and many other functions that are controlled with the screen. As of right now, I have not brought the car into the dealership specifically for this issue as so many other individuals are reporting the same problem in numerous forums.

NHTSA complaint #11689401 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

MAIN ISSUE 1) My 2018 jeep compass has a very high coolant temperature issue, temperature will exceed 256 also transmission temperatures will exceed 210 My dashboard coolant icon appears and says COOLANT TEMPERATURE TOO HIGH POWER ENGINE OFF ISSUE 2) A! On off power option THE PERSON WHO INVENTED THE POWER ON / OFF A! OPTION NEED TO BR SERVING A LIFE SENTENCE IN PRISON, this “energy efficientoption”option will destroy your vehicle engine , battery, the starter, even my sensor system indefinitely, this has completely disabled all power to my jeep in the middle of I75 interstate with my 3 kids all under 10 45 minutes away from home , could not control a single all power was disabled I could not even power my engine off . I’ve never been so afraid for my kids and I , this could have caused a horrible accident that could have claimed us all , it was all caused by the ON/OFF feature,

NHTSA complaint #11679740 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Hello,2018 jeep compass 4x4 with 35,000 miles. Backup camera screen half blacked out, can't use features without or see. Many of these jeep screen radios are defective and should be recalled at 900. Also sway bar links are weak,broke two times. Should be recalled do to plastic like part and for a front end that is disgusting. Are these being investigated?

NHTSA complaint #11676031 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The vehicle backup camera has never worked reliably since we purchased the vehicle. It will work intermittently but lately for the last several weeks, the backup camera does not come on at all, ever. The dealership is saying we'd have to bring it in for a several hundred dollar assessment on how much it might cost to fix it and doing research online it could be hundreds into well over $1,000. We could install an aftermarket camera significantly cheaper, but since the vehicle has one in its system, it should freaking work!

NHTSA complaint #11667953 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When my oil gets low, my car shuts off in the middle of the highway. Also, when I turn my wheels, it's making a very loud clicking noise.

NHTSA complaint #11665564 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Car is equipped with a backup camera, but unfortunately, the infotainment screen is failing, and the rearview camera is distorted and unable to provide clear rear visibility. This is a common problem with these, and I suspect it is a failed cooling fan for the infotainment unit. It is only a matter of time that the screen will be a complete failure and hopefully not during a reversing evolution. My vehicle only has 60k miles. I have not taken it to the dealer because I do not have another vehicle to drive if this is in the shop for 2 weeks just to be inspected. Feel free to investigate my vehicle for this issue.

NHTSA complaint #11656229 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

rotator/control arm issue

NHTSA complaint #11655568 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Sunroof exploded outwards while driving, took no damage from debris or flying objects.

NHTSA complaint #11650678 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My 2018 Jeep Compass has an oil pump issue it seems. I read about previous scenarios and forums that had issues with this vehicle like mine. I would drive the vehicle and not within 5 minutes it will turn off half way down the road in the middle of an intersection that could have caused the lives of others and my child and myself. This vehicle is not safe at all! I have contacted and informed the dealership on multiple times about this issue.

NHTSA complaint #11645937 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Unknown but the vehicle only has 30,000 miles and the back up camera is mostly blacked out. I feel is is a safety concern Jeep isn't fixing even out of warrenty or acknowledging. After reading numerous forums on this problem, there are quite a few yr models that are affected. The cost to replace a screen is so much. Also the u joints went bad and the dealer said it's a flaw also and I paid to have replaced under 30,000 miles. Thank you; [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11627839 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I took my vehicle to a dealership for diagnostic and was told the lower control arm in front is making noise. They want over $700 for labor alone. I looked up the issue online and saw a recall but my vin isn't on the list so they won't fix it. Please add my vin because the issue is apparent

NHTSA complaint #11624377 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My start-stop system engaged while I was in a turning lane at a traffic light and turned my engine off. When the light turned green, I lifted my foot off the brake and the vehicle attempted to restart but stalled. My emergency parking break engaged and multiple service lights appeared on my dash including: service transmission, service engine, service traction control, service emergency breaking system, service start-stop system. I tried to restart my vehicle using the push-start button but it would not start my engine. I turned on my hazards and sat there for a moment as other drivers were forced to go around me. Minutes later I turned the vehicle off and tried to restart it again and my engine started up this time. I started to drive but noticed the power behind the gas pedal was reduced, luckily I was only minutes from work. A few hours later when I started my vehicle, only the engine light and “service stop-start system” were on. 12 hours later, when I left work, only the “service stop-start system” was on.

NHTSA complaint #11621114 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The touchscreen lcd on my jeep compass is glitching and no longer usable I am unable to access certain features that includes my radio and also the backup camera no longer works. This is a safety concern because the whole reason I bought this car was for the use of the backup screen and to set up music with Bluetooth. I am now risking my life every time I get into the car and the colorful glitching lines on the screen are a distraction while I drive.

NHTSA complaint #11620558 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When driving a warning sign came on saying stop safely your vehicle will shut off soon. When driving another time the vehicle shut off completely while driving and then came back on.

NHTSA complaint #11619464 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

August 14, 2024 - The vehicle stalled while driving. It restarted 30 minutes later and was taken to the Helfman Dodge Chrysler Jeep RAM Fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - Vehicle stalled. The engine could not start. To be towed to a service station.

NHTSA complaint #11614830 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

A few months ago my jeep started giving a "stop safely vehicle will shut off soon" message on the dashboard. It comes and goes randomly, I could be started the car or driving it. I had to get it towed when it did it on the highway. The dealership said it was the batteries, we had those replaced. It was fine for about a week and then started doing it again. Took it again and now they are saying it is the alternator or the starter. Both of those were checked and it isn't that either. I now have a car that I am paying for and can not drive. Called Jeep customer service, they could not find a solution. Multiple people on multiple different forums are complaining about this same issue without being able to find a solution.

NHTSA complaint #11611482 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.

NHTSA complaint #11603956 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Screen is not turning on. It is always problem to drive on reverse while on a parking places. Since back window is kind of small size, it is always hard to drive back and observe surrounding space by using just only rear view mirrors and back window. Camera view on a screen would help. But screen doesn't work. I've been in situation where I almost hit cars while moving on reverse. Thanks real axident didn't happen yet. But I really need this screen to work. Without it I cannot set/reset time, day, Bluetooth etc.

NHTSA complaint #11603523 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2018 jeep compass rearview cameras fail. Info shared by hundreds of owners on Reddit and jeep forums. Mine haven't functioned properly since 2022 mostly off but working sometimes with lag.

NHTSA complaint #11595238 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Navigation screen has a bubble internally. It turn on automatically connects with phones that are synchronized and starts calling. In my case it has called sos, random numbers it will not allow the phone to hang up while driving and it will not turn off just by pushing the button when it’s making a call. It has become such an issue and safety concern. It has taken my attention while driving on highways and we have had many instances where an accident almost happened because of it. There are many other people out there with the same issue and this is not caused by wear and tear but manufacture defects

NHTSA complaint #11593652 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Since 2023, my vehicle has had water leakage coming from the back right passenger side from the seat belt opening and right side of the back trunk. This is a major concern because my son’s car seat is seated on the right back seat where the water leakage is coming from. I don’t want any mold to grow under his car seat or on his car seat. Also I gave jumper cables in the back of my trunk for safety. What if they were to get soak and wet then they are not able to work. Also I put my groceries in the trunk of my car. I don’t want them to get spoiled or become contaminated.

NHTSA complaint #11589382 — an unverified report by a vehicle owner.