FaultScore

FaultScore report

2018 Jeep Compass problems

Owners have filed 1,629 complaints about the 2018 Jeep Compass with NHTSA between 2017 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 1 of 19 worst.

D

FaultScore 77/100

Higher is worse. Measured against the other years of the Jeep Compass.

How this is worked out

The numbers

1,629

Complaints

46

Crashes reported

9

Fires reported

21

Injuries reported

19,500 mi

Median mileage at failure

Half of reported failures happened before this

76%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 24 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Jeep Compass. 50 means typical for this model; 100 means roughly double.
Severity — 24
4.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
76% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2018 compares with every other Jeep Compass

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2018 Jeep Compass

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 476 29.2%

8 crashes, 2 fires · median 20,000 mi

Electrical System 373 22.9%

3 crashes, 3 fires · median 21,000 mi

1 crashes, 1 fires · median 16,225 mi

7 crashes, 0 fires · median 21,000 mi

Brakes 67 4.1%

5 crashes, 0 fires · median 16,500 mi

Lights 64 3.9%

Median failure at 200 miles

1 crashes, 0 fires · median 16,400 mi

1 crashes, 0 fires · median 38,500 mi

3 crashes, 0 fires · median 17,579 mi

Steering 28 1.7%

2 crashes, 0 fires · median 19,000 mi

Suspension 26 1.6%

3 crashes, 0 fires · median 27,250 mi

Median failure at 12,062 miles

1 crashes, 0 fires · median 6,000 mi

Airbags 22 1.4%

8 crashes, 1 fires · median 37,000 mi

Seat Belts 10 0.6%

2 crashes, 1 fires · median 19,000 mi

1 crashes, 1 fires · median 16,638 mi

Seats 5 0.3%

Median failure at 7,500 miles

Equipment & Accessories 3 0.2%

Median failure at 42,000 miles

Wheels 3 0.2%

Median failure at 53,628 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Emergency Braking 29 47.5%
Body 8 13.1%
Warnings 7 11.5%
Rearview System Braking 4 6.6%
Blind Spot Detection 4 6.6%
12V/24V/48V Battery 4 6.6%
Warnings 3 4.9%
Oil/Lubrication 2 3.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 75 9.6%
1,000 – 9,999 miles 190 24.4%
10,000 – 24,999 miles 209 26.9%
25,000 – 49,999 miles 222 28.5%
50,000 – 74,999 miles 51 6.6%
75,000 – 99,999 miles 17 2.2%
100,000 – 149,999 miles 9 1.2%
150,000+ miles 5 0.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2017 peak 43 Aug 2026

Recalls on the 2018 Jeep Compass

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V524000

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk: A vehicle stall can increase the risk of a crash.

18V523000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Risk: A reduction of braking performance can increase the risk of a crash.

18V279000

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.

Risk: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.

17V740000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Risk: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.

17V732000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.

Risk: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.

17V670000

ENGINE AND ENGINE COOLING:ENGINE

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

Risk: If the oil pump fails, the engine will stall, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024548 314,717 units in Canada

Label

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Recall 2018422 1,528 units in Canada

Powertrain

Certain vehicles may have been built with a defective powertrain controller. If the powertrain controller fails while driving the engine may stall, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the powertrain controller.

Recall 2018421 19,005 units in Canada

Brakes

On certain vehicles, a problem with the brake system may cause gas bubbles to form in the brake fluid. This could cause a soft brake pedal feel and a reduction in brake performance, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will bleed the rear brakes as necessary.

Recall 2018222 66 units in Canada

Suspension

On certain vehicles, the front suspension lower control arm(s) may have been improperly welded during the manufacturing process, causing the welds to fracture. Fractured welds on the front suspension lower control arm(s) could result in a loss of vehicle stability, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect, and if necessary, replace the front lower control arms.

Recall 2017575 2,469 units in Canada

Lights And Instruments

Certain vehicles may not comply with Canada Motor Vehicle Safety Standard (CMVSS 101) – Location and Identification of Controls and Displays. The photo-sensor calibration of the instrument cluster panel may not detect day-to-night lighting transition correctly. This could prevent the instrument cluster panel from providing backlighting with at least two levels of brightness contrary to the requirements of the standard. Correction: Dealers will update the instrument cluster panel software with new photo-sensor calibrations as necessary.

Recall 2017573 1,443 units in Canada

Airbag

Certain vehicles may contain loose passenger airbag inflator mount nuts inside the passenger airbag module assembly. In the event of a crash requiring a passenger airbag deployment, a loose nut inside the passenger airbag module could increase the risk of injury to the seat occupant. Correction: Dealers will replace the passenger airbag module assembly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 87,000 miles Oak Park, MI Crash

POWER TRAIN

The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, both the driver and passenger side rear windows would roll down independently. The contact also stated that while driving at various speeds, the vehicle would stall as several warning lights would appear on the instrument panel. The contact called the dealer about the failure and was given an estimate for a diagnostic. The vehicle was then taken to an independent mechanic who failed to diagnose the failure. The contact then stated that while driving in inclement, icy weather; the vehicle began to slide upon the depression of the brake pedal while approaching a stop light. As the vehicle began to slide, the vehicle shut off without warning. The contact lost complete control of the vehicle as the vehicle crashed into a light pole. The air bags did not deploy upon impact. The contact did not sustain any injuries. A police report was filed and the light pole was knocked down as a result of the impact. The vehicle was towed from the scene to the contact's grandmother's home where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 87,000.

NHTSA complaint #11628344 — an unverified report by a vehicle owner.

at 87,000 miles Oak Park, MI Crash

AIR BAGS

The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, both the driver and passenger side rear windows would roll down independently. The contact also stated that while driving at various speeds, the vehicle would stall as several warning lights would appear on the instrument panel. The contact called the dealer about the failure and was given an estimate for a diagnostic. The vehicle was then taken to an independent mechanic who failed to diagnose the failure. The contact then stated that while driving in inclement, icy weather; the vehicle began to slide upon the depression of the brake pedal while approaching a stop light. As the vehicle began to slide, the vehicle shut off without warning. The contact lost complete control of the vehicle as the vehicle crashed into a light pole. The air bags did not deploy upon impact. The contact did not sustain any injuries. A police report was filed and the light pole was knocked down as a result of the impact. The vehicle was towed from the scene to the contact's grandmother's home where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 87,000.

NHTSA complaint #11628344 — an unverified report by a vehicle owner.

at 87,000 miles Oak Park, MI Crash

ELECTRICAL SYSTEM

The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, both the driver and passenger side rear windows would roll down independently. The contact also stated that while driving at various speeds, the vehicle would stall as several warning lights would appear on the instrument panel. The contact called the dealer about the failure and was given an estimate for a diagnostic. The vehicle was then taken to an independent mechanic who failed to diagnose the failure. The contact then stated that while driving in inclement, icy weather; the vehicle began to slide upon the depression of the brake pedal while approaching a stop light. As the vehicle began to slide, the vehicle shut off without warning. The contact lost complete control of the vehicle as the vehicle crashed into a light pole. The air bags did not deploy upon impact. The contact did not sustain any injuries. A police report was filed and the light pole was knocked down as a result of the impact. The vehicle was towed from the scene to the contact's grandmother's home where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 87,000.

NHTSA complaint #11628344 — an unverified report by a vehicle owner.

Taylor, MI Crash

UNKNOWN OR OTHER

My Radio has formed a bubble in it which is causing it to glitch and my backup camera to malfunction when driving and backing up I hit my fence because my radio glitched and keep having to replace the auxiliary battery in my jeep it’s been replaced several times

NHTSA complaint #11575178 — an unverified report by a vehicle owner.

Taylor, MI Crash

ELECTRICAL SYSTEM

My Radio has formed a bubble in it which is causing it to glitch and my backup camera to malfunction when driving and backing up I hit my fence because my radio glitched and keep having to replace the auxiliary battery in my jeep it’s been replaced several times

NHTSA complaint #11575178 — an unverified report by a vehicle owner.

Phoenix, AZ Crash 2 injured

AIR BAGS

I was hit from behind on the interstate 2 weeks ago. My Jeep Compass was stopped in heavy traffic on the interstate. A large white pickup truck hit my car first going at least 80 mph. He did not see that traffic was stopped. This caused my jeep to roll and come to a stop on the passenger side on the ground and the driver side in the air. My airbags did deploy, but not on impact. They deployed after the jeep came to a stop on it's side. After impact and after rolling. The airbags were not useful after the jeep stopped moving. This needs to be addressed. I was hurt and did go to the ER. I did not have any passengers, thankfully, they may not have survived that. My seatbelt held me in well, it was hard to get out of it and I have many bruises from the seatbelt. My only issue was the timing of the airbags. They were very late to deploy. Thought you should know. If this happens to others in an accident, many people will be hurt. The vehicle was only inspected by the insurance company to determine the repair costs and then declared a total loss. I am not sure if anyone else inspected the vehicle. There were no warning lights prior to the accident. I tried to upload photos, but it would not work. I do have photos and a police report from this accident.

NHTSA complaint #11562564 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Sugar Hill, GA

UNKNOWN OR OTHER

Subject: Vehicle Lost Power While Driving – Potential Battery/Electrical Safety Issue On August 15, 2026, my vehicle suddenly began malfunctioning and lost power while I was driving my daughter to a medical appointment. I was on/near Highway 20 and had to maneuver the vehicle into a parking lot to avoid being struck. My daughter and I were extremely fortunate not to be injured. The vehicle was subsequently towed to Mall of Georgia Chrysler Dodge Jeep Ram for evaluation. The dealership stated that both the main and auxiliary batteries need to be replaced and indicated that the main battery purchased from AutoZone may be faulty. The main battery was purchased from AutoZone on June 20, 2026. After an earlier vehicle failure, AutoZone tested the battery on July 24, 2026, and reported it as 100% charged/good. AutoZone Corporate has since stated that its testing equipment is functioning properly, while the dealership maintains that the battery is faulty. I am concerned that there may be an underlying battery, electrical, charging, or vehicle-system safety issue that caused the vehicle to lose power while being driven. I am requesting that NHTSA document this incident and determine whether it may represent a safety defect or a broader vehicle safety concern. I can provide the battery purchase receipt, AutoZone test results, dealership service records, towing records, and other documentation upon request.

NHTSA complaint #11758038 — an unverified report by a vehicle owner.

Dallas, TX

ELECTRICAL SYSTEM

I have had this car for a little over a year and it has given me nothing but problems they won’t let me out of my contract. It’s a 2018 Jeep compass and I’ve already had to replace the thermostat. My service transmission light is coming on all of a sudden, I’m having to put the oil in all the time it has completely shut down on the highway. Just stopped moving turned off on is own! So dangerous and I

NHTSA complaint #11758044 — an unverified report by a vehicle owner.

Dallas, TX

ENGINE

I have had this car for a little over a year and it has given me nothing but problems they won’t let me out of my contract. It’s a 2018 Jeep compass and I’ve already had to replace the thermostat. My service transmission light is coming on all of a sudden, I’m having to put the oil in all the time it has completely shut down on the highway. Just stopped moving turned off on is own! So dangerous and I

NHTSA complaint #11758044 — an unverified report by a vehicle owner.

Sugar Hill, GA

LANE DEPARTURE: BLIND SPOT DETECTION

Subject: Vehicle Lost Power While Driving – Potential Battery/Electrical Safety Issue On August 15, 2026, my vehicle suddenly began malfunctioning and lost power while I was driving my daughter to a medical appointment. I was on/near Highway 20 and had to maneuver the vehicle into a parking lot to avoid being struck. My daughter and I were extremely fortunate not to be injured. The vehicle was subsequently towed to Mall of Georgia Chrysler Dodge Jeep Ram for evaluation. The dealership stated that both the main and auxiliary batteries need to be replaced and indicated that the main battery purchased from AutoZone may be faulty. The main battery was purchased from AutoZone on June 20, 2026. After an earlier vehicle failure, AutoZone tested the battery on July 24, 2026, and reported it as 100% charged/good. AutoZone Corporate has since stated that its testing equipment is functioning properly, while the dealership maintains that the battery is faulty. I am concerned that there may be an underlying battery, electrical, charging, or vehicle-system safety issue that caused the vehicle to lose power while being driven. I am requesting that NHTSA document this incident and determine whether it may represent a safety defect or a broader vehicle safety concern. I can provide the battery purchase receipt, AutoZone test results, dealership service records, towing records, and other documentation upon request.

NHTSA complaint #11758038 — an unverified report by a vehicle owner.

Sugar Hill, GA

FORWARD COLLISION AVOIDANCE: WARNINGS

Subject: Vehicle Lost Power While Driving – Potential Battery/Electrical Safety Issue On August 15, 2026, my vehicle suddenly began malfunctioning and lost power while I was driving my daughter to a medical appointment. I was on/near Highway 20 and had to maneuver the vehicle into a parking lot to avoid being struck. My daughter and I were extremely fortunate not to be injured. The vehicle was subsequently towed to Mall of Georgia Chrysler Dodge Jeep Ram for evaluation. The dealership stated that both the main and auxiliary batteries need to be replaced and indicated that the main battery purchased from AutoZone may be faulty. The main battery was purchased from AutoZone on June 20, 2026. After an earlier vehicle failure, AutoZone tested the battery on July 24, 2026, and reported it as 100% charged/good. AutoZone Corporate has since stated that its testing equipment is functioning properly, while the dealership maintains that the battery is faulty. I am concerned that there may be an underlying battery, electrical, charging, or vehicle-system safety issue that caused the vehicle to lose power while being driven. I am requesting that NHTSA document this incident and determine whether it may represent a safety defect or a broader vehicle safety concern. I can provide the battery purchase receipt, AutoZone test results, dealership service records, towing records, and other documentation upon request.

NHTSA complaint #11758038 — an unverified report by a vehicle owner.

Fenton, MI

SUSPENSION

My odometer flashes since buying. Bluetooth connection causing screen to glitch and jump between settings. Screen turns blue and back up camera doesn’t work randomly. Overheating issue came out of nowhere. No check engine lights. The jerking is a hazard while driving. The vehicle has been inspected and repaired by multiple shops. All these issues have been hazardous to me and my family.

NHTSA complaint #11756084 — an unverified report by a vehicle owner.

Fenton, MI

ELECTRICAL SYSTEM

My odometer flashes since buying. Bluetooth connection causing screen to glitch and jump between settings. Screen turns blue and back up camera doesn’t work randomly. Overheating issue came out of nowhere. No check engine lights. The jerking is a hazard while driving. The vehicle has been inspected and repaired by multiple shops. All these issues have been hazardous to me and my family.

NHTSA complaint #11756084 — an unverified report by a vehicle owner.

Fenton, MI

ENGINE

My odometer flashes since buying. Bluetooth connection causing screen to glitch and jump between settings. Screen turns blue and back up camera doesn’t work randomly. Overheating issue came out of nowhere. No check engine lights. The jerking is a hazard while driving. The vehicle has been inspected and repaired by multiple shops. All these issues have been hazardous to me and my family.

NHTSA complaint #11756084 — an unverified report by a vehicle owner.

at 80,400 miles Birmingham, AL

VISIBILITY

The contact owns a 2018 Jeep Compass. The contact stated that while driving approximately 10 MPH, there was a loud booming sound coming from the vehicle. The contact parked and inspected the vehicle and discovered that the liftgate glass window had exploded, causing shards of glass to fall onto the rear seat of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 80,400.

NHTSA complaint #11753731 — an unverified report by a vehicle owner.

Plano, TX

SEAT BELTS

For at least two months the driver's seat belt buckle intermittently unlatches or won't stay latched in my 2018 Jeep Compass. Because it's a critical safety component, I hope that Jeep may offer a goodwill repair or replacement, especially because the failure is due to a defective buckle.

NHTSA complaint #11751865 — an unverified report by a vehicle owner.

Columbus, OH

ELECTRICAL SYSTEM

The Stop/Start function malfunctions frequently. On multiple ocassions, the computer system glitches causing the automatic parking brake to engage, the gear shift to lock, and the vehicle to become stuck. This has happened several times while the car was idling at a stop light, causing traffic safety issues each time. There is no warning light or system notification. Regular mechanics are not able to diagnose or fix these issues because of the computer system, requiring a specialist that is not always accessible. There is no notification when the auxillary battery is dead or dying, the car just won't turn on.

NHTSA complaint #11751065 — an unverified report by a vehicle owner.

Olmsted Falls, OH

ELECTRICAL SYSTEM

The vehicle has stalled in traffic multiple times, it sends emergency messages while operating that the vehicle must pull off of the road or shut down, it is constantly displaying "service stop/ start system" messages and service lights, it sometimes doesn't start after having gotten to a location but will start up without having the vehicle jump started later, it drains the batteries quickly, as well. I was on the highway with my son in the vehicle, not near any exit and in thick traffic, when it told me to pull off the road or it may shut down. On a separate occasion, I had my family in the car, we stopped for an event and the vehicle randomly didn't restart, stranding us until we could reach another ride. Another time I was driving to work and it the engine shut off and when I tried to go it randomly did not go and I had to shut the vehicle down while in traffic, restart the engine and put it back into drive before I could allow traffic to move again. I took it to an authorized Jeep/ Chrysler Dealership for these issues and no recalls were put out for my vehicle, despite these exact issues being a part of a recall of nearly 13,000 Fiat Chrysler vehicles under NHTSA 18V524000 (Chrysler recall U87).

NHTSA complaint #11748167 — an unverified report by a vehicle owner.

Olmsted Falls, OH

ENGINE

The vehicle has stalled in traffic multiple times, it sends emergency messages while operating that the vehicle must pull off of the road or shut down, it is constantly displaying "service stop/ start system" messages and service lights, it sometimes doesn't start after having gotten to a location but will start up without having the vehicle jump started later, it drains the batteries quickly, as well. I was on the highway with my son in the vehicle, not near any exit and in thick traffic, when it told me to pull off the road or it may shut down. On a separate occasion, I had my family in the car, we stopped for an event and the vehicle randomly didn't restart, stranding us until we could reach another ride. Another time I was driving to work and it the engine shut off and when I tried to go it randomly did not go and I had to shut the vehicle down while in traffic, restart the engine and put it back into drive before I could allow traffic to move again. I took it to an authorized Jeep/ Chrysler Dealership for these issues and no recalls were put out for my vehicle, despite these exact issues being a part of a recall of nearly 13,000 Fiat Chrysler vehicles under NHTSA 18V524000 (Chrysler recall U87).

NHTSA complaint #11748167 — an unverified report by a vehicle owner.

Orlando, FL

ENGINE

Engine stalled while driving. Battery is fine as all electrical functions remained operative.

NHTSA complaint #11747898 — an unverified report by a vehicle owner.

Denver, CO

ENGINE

Engin is burning oil

NHTSA complaint #11747654 — an unverified report by a vehicle owner.

Triangle, VA

UNKNOWN OR OTHER

Dash warning came up “stop safely, vehicle will shut off soon” towed it to Jeep dealer took them over a week to get a diagnosis, they said they had to communicate with Detroit office. The issue is “probably” an alternator

NHTSA complaint #11746886 — an unverified report by a vehicle owner.

Triangle, VA

ELECTRICAL SYSTEM

Dash warning came up “stop safely, vehicle will shut off soon” towed it to Jeep dealer took them over a week to get a diagnosis, they said they had to communicate with Detroit office. The issue is “probably” an alternator

NHTSA complaint #11746886 — an unverified report by a vehicle owner.

Cheektowaga, NY

POWER TRAIN

My 2018 Jeep Compass, with approximately 107,000 miles, has developed symptoms consistent with the oil pump/oil pressure defects reported in other recalled Jeep Compass vehicles. The vehicle frequently struggles to start, runs rough with noticeable vibration, and has displayed an oil pressure warning light. In addition, the vehicle frequently stalls or suddenly loses power/slows while driving. The stalling and loss of power have created a serious safety concern because they can occur while the vehicle is in motion, increasing the risk of a crash, especially in traffic or at highway speeds. These symptoms have become recurrent and appear to be worsening over time. The vehicle was evaluated by a Jeep dealership. The dealer scanned the vehicle but did not provide a repair for the underlying issue and instead advised us to continue adding coolant as needed. Despite this, the vehicle continues to exhibit the same dangerous symptoms, including the oil pressure warning light and stalling while driving. I am aware that certain 2018 Jeep Compass vehicles were recalled for oil pump-related defects; however, my vehicle was not included in the recall population. Because my vehicle is experiencing similar symptoms, I believe additional 2018 Jeep Compass vehicles outside the current VIN range may be affected. I am submitting this complaint so that NHTSA can investigate whether the scope of the recall should be expanded. The vehicle is available for inspection upon request.

NHTSA complaint #11742915 — an unverified report by a vehicle owner.

Cheektowaga, NY

ENGINE

My 2018 Jeep Compass, with approximately 107,000 miles, has developed symptoms consistent with the oil pump/oil pressure defects reported in other recalled Jeep Compass vehicles. The vehicle frequently struggles to start, runs rough with noticeable vibration, and has displayed an oil pressure warning light. In addition, the vehicle frequently stalls or suddenly loses power/slows while driving. The stalling and loss of power have created a serious safety concern because they can occur while the vehicle is in motion, increasing the risk of a crash, especially in traffic or at highway speeds. These symptoms have become recurrent and appear to be worsening over time. The vehicle was evaluated by a Jeep dealership. The dealer scanned the vehicle but did not provide a repair for the underlying issue and instead advised us to continue adding coolant as needed. Despite this, the vehicle continues to exhibit the same dangerous symptoms, including the oil pressure warning light and stalling while driving. I am aware that certain 2018 Jeep Compass vehicles were recalled for oil pump-related defects; however, my vehicle was not included in the recall population. Because my vehicle is experiencing similar symptoms, I believe additional 2018 Jeep Compass vehicles outside the current VIN range may be affected. I am submitting this complaint so that NHTSA can investigate whether the scope of the recall should be expanded. The vehicle is available for inspection upon request.

NHTSA complaint #11742915 — an unverified report by a vehicle owner.

Cheektowaga, NY

FUEL/PROPULSION SYSTEM

My 2018 Jeep Compass, with approximately 107,000 miles, has developed symptoms consistent with the oil pump/oil pressure defects reported in other recalled Jeep Compass vehicles. The vehicle frequently struggles to start, runs rough with noticeable vibration, and has displayed an oil pressure warning light. In addition, the vehicle frequently stalls or suddenly loses power/slows while driving. The stalling and loss of power have created a serious safety concern because they can occur while the vehicle is in motion, increasing the risk of a crash, especially in traffic or at highway speeds. These symptoms have become recurrent and appear to be worsening over time. The vehicle was evaluated by a Jeep dealership. The dealer scanned the vehicle but did not provide a repair for the underlying issue and instead advised us to continue adding coolant as needed. Despite this, the vehicle continues to exhibit the same dangerous symptoms, including the oil pressure warning light and stalling while driving. I am aware that certain 2018 Jeep Compass vehicles were recalled for oil pump-related defects; however, my vehicle was not included in the recall population. Because my vehicle is experiencing similar symptoms, I believe additional 2018 Jeep Compass vehicles outside the current VIN range may be affected. I am submitting this complaint so that NHTSA can investigate whether the scope of the recall should be expanded. The vehicle is available for inspection upon request.

NHTSA complaint #11742915 — an unverified report by a vehicle owner.

Earlton, NY

ENGINE

As I was driving my vehicle, it stalled on me and my parking brake engaged. I had to put my vehicle in park, open my door to dis-engage the brake to restart. it has happened twice now, once on Saturday May 30th and June 2nd 2026.

NHTSA complaint #11741610 — an unverified report by a vehicle owner.

Earlton, NY

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

As I was driving my vehicle, it stalled on me and my parking brake engaged. I had to put my vehicle in park, open my door to dis-engage the brake to restart. it has happened twice now, once on Saturday May 30th and June 2nd 2026.

NHTSA complaint #11741610 — an unverified report by a vehicle owner.

Fairmead, CA

ELECTRICAL SYSTEM

Pulled up in my drive way turned car off and when I went to start ut to go to work it just would not start anymore

NHTSA complaint #11741428 — an unverified report by a vehicle owner.

Fairmead, CA

ENGINE

Pulled up in my drive way turned car off and when I went to start ut to go to work it just would not start anymore

NHTSA complaint #11741428 — an unverified report by a vehicle owner.

Dubuque, IA

EXTERIOR LIGHTING

The headlights and interior lighting flickers when turned on. The vehicle often will not start, but once hooked up to a jumper pack starts immediately despite the batteries being inspected previously and being okay. The start/stop function doesn't always work, and the engine stalls while driving, causing a massive safety issue.

NHTSA complaint #11738275 — an unverified report by a vehicle owner.