The screen in most 2018-present jeep compasses are defective. My car just fell out of the warranty time frame and shortly after the screen failed resulting in no alerts via the back up camera. The camera helps alert you to things you can not see in your blind spots behind the vehicle resulting in a serious safety issue for pedestrians/ small children etc outside of the vehicle and also poses a threat to the driver. There were 0 warnings of failure in this component and I have read numerous hundreds of others describing the same issue. Expecting consumers to purchase this car with such failure rates is irresponsible and negligent. For a device that should have a life of 5-10 years failing after 3 is disappointing.
NHTSA complaint #11632988 — an unverified report by a vehicle owner.
Denver, CO
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I been having a problem as I noticed it’s been seen multiple times with a jeep compass well mine is a 2021 jeep compass trail hawk. The car will shut off and say high coolant temp when that’s not the problem. The car is not hot and there is no problem with it just lose power and have no control over the car. It shuts off when I’m driving on the highway has left me stranded multiple times. Almost got hit turning on to the highway and it died as I was turning with a car head on. This is so unsafe. The car has been in the shop multiple times they replace stuff say it’s fixed it’s not and happens the minute I drive off. I been stuck in the middle of the lane with oncoming traffic’s and almost been hit. The dealership seams to not know what’s wrong with it and it’s so unsafe to be driving around in. Along with the many other people who have had the same problem. This is dangerous and keep should not be selling unsafe cars.
NHTSA complaint #11628976 — an unverified report by a vehicle owner.
Bronx, NY
LANE DEPARTURE: WARNING
When ESS is Engaged, car does not want to start from stop/engine off after pulling from a stop. Car then turns off Lane Departure and Blind Spot Warning and ESS says needs service. Battery has been replaced 2x by Jeep.
NHTSA complaint #11620821 — an unverified report by a vehicle owner.
Bronx, NY
LANE DEPARTURE: ASSIST
When ESS is Engaged, car does not want to start from stop/engine off after pulling from a stop. Car then turns off Lane Departure and Blind Spot Warning and ESS says needs service. Battery has been replaced 2x by Jeep.
NHTSA complaint #11620821 — an unverified report by a vehicle owner.
Wallingford, IA
LANE DEPARTURE: WARNING
The touchscreen started flashing off and on and the dash lights also turn off and on. The lane assist and fuel warning pop up even when there is ample fuel. The blinkers do not respond when it is glitching and the high beam/ low beam light disappears on the dash. I have taken it to the dealer twice and they said their were multiple codes triggered in the touch screen/radio and they cleared the codes but it started doing this again a few days later. The 2nd time they downloaded an update to Uconnect system, I have reset the uconnect system back to default and remived all paired devices and even just turned off the entire radio but it continues to effect the dash lights and also effects the inside Temperature which gets stuck. The dealer said they will have to find time to try to figure it out and I do not even have an appointment scheduled yet and they don't seem confident about a solution. I have looked online and have seen many people with uconnect having these issues and it does not seem safe due to not being able to see the dash at night in particular and the blinkers being effected. I am not sure if they still blink on the outside of the vehicle.
NHTSA complaint #11618186 — an unverified report by a vehicle owner.
Utica, NY
FORWARD COLLISION AVOIDANCE: WARNINGS
1.When I come to a stop my car jolts forward hard like I was hit from behind. 2. Issue is the lighting display is very dim during the day time once in a while randomly dims making it difficult to see my speed. 3. My radio panel shuts off randomly. 4. Auto collision detector is off .
NHTSA complaint #11606937 — an unverified report by a vehicle owner.
West Hempstead, NY
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My 2021 jeep Compass transmission and front camera has been causing me problems. My car for months has been jumping out of gear and jerking forward. The jerk get to a point where it feels as if someone just hit me from behind. These jerks almost caused me to get into about 3 accidents where I almost hit the person in front of me. In addition one time when I was at a red light and switched from brakes to gas as I was in drive my car did not go forward but reversed instead. My car has been in the shop for over 150 days with 7 different service orders. They tried to fix the jerking but was unsuccessful since it would go away for a short period and then get worse each day. Now for the front camera when I first bought the car about brand new I turned on the lane departure warning and a light popped on saying that it was not working. They replaced the camera and now I had a forward crash collision light and crusie control light turn on which has to do with the front camera and was just switched out again. My car is still in the shop after being there for over 2 months and the jerking still needs to looked at and addressed as well as the car driving in reverse.
NHTSA complaint #11465353 — an unverified report by a vehicle owner.
West Hempstead, NY
FORWARD COLLISION AVOIDANCE: WARNINGS
My 2021 jeep Compass transmission and front camera has been causing me problems. My car for months has been jumping out of gear and jerking forward. The jerk get to a point where it feels as if someone just hit me from behind. These jerks almost caused me to get into about 3 accidents where I almost hit the person in front of me. In addition one time when I was at a red light and switched from brakes to gas as I was in drive my car did not go forward but reversed instead. My car has been in the shop for over 150 days with 7 different service orders. They tried to fix the jerking but was unsuccessful since it would go away for a short period and then get worse each day. Now for the front camera when I first bought the car about brand new I turned on the lane departure warning and a light popped on saying that it was not working. They replaced the camera and now I had a forward crash collision light and crusie control light turn on which has to do with the front camera and was just switched out again. My car is still in the shop after being there for over 2 months and the jerking still needs to looked at and addressed as well as the car driving in reverse.
NHTSA complaint #11465353 — an unverified report by a vehicle owner.
Eastpointe, MI
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Lane Assist and Front Collision Camera ceased functioning...yes available for inspection Lane assist and traffic collision camera went out while driving in the rain on the freeway. Traffic came to a quick stop and was able to stop without assistance by sliding off to shoulder, was able to miss the other cars but it sure was close. Took to dealer (leased Dec. 2021) with 3,100 miles on it. Told I would have to leave for 72 hours while they figured out what the issue is. (no rental provided). Have not taken in yet. Drives okay without the lane assist and front camera but you cannot rely on these components. Especially when needed. No one has inspected yet. Warning lights are still on dashboard. The warning message came on as the components quit working.
NHTSA complaint #11443457 — an unverified report by a vehicle owner.
Eastpointe, MI
FORWARD COLLISION AVOIDANCE: WARNINGS
Lane Assist and Front Collision Camera ceased functioning...yes available for inspection Lane assist and traffic collision camera went out while driving in the rain on the freeway. Traffic came to a quick stop and was able to stop without assistance by sliding off to shoulder, was able to miss the other cars but it sure was close. Took to dealer (leased Dec. 2021) with 3,100 miles on it. Told I would have to leave for 72 hours while they figured out what the issue is. (no rental provided). Have not taken in yet. Drives okay without the lane assist and front camera but you cannot rely on these components. Especially when needed. No one has inspected yet. Warning lights are still on dashboard. The warning message came on as the components quit working.
NHTSA complaint #11443457 — an unverified report by a vehicle owner.
Eastpointe, MI
LANE DEPARTURE: WARNING
Lane Assist and Front Collision Camera ceased functioning...yes available for inspection Lane assist and traffic collision camera went out while driving in the rain on the freeway. Traffic came to a quick stop and was able to stop without assistance by sliding off to shoulder, was able to miss the other cars but it sure was close. Took to dealer (leased Dec. 2021) with 3,100 miles on it. Told I would have to leave for 72 hours while they figured out what the issue is. (no rental provided). Have not taken in yet. Drives okay without the lane assist and front camera but you cannot rely on these components. Especially when needed. No one has inspected yet. Warning lights are still on dashboard. The warning message came on as the components quit working.
NHTSA complaint #11443457 — an unverified report by a vehicle owner.