FaultScore report

2021 Jeep Compass problems

Owners have filed 137 complaints about the 2021 Jeep Compass with NHTSA between 2020 and 2026. The largest single group is the electrical system. Across this model's run it ranks 17 of 19 worst.

B

31/100

CleanWorst

Measured against the other years of the Jeep Compass, never against another car.

How this is worked out

The numbers

137

Complaints

9

Crashes reported

2

Fires reported

0

Injuries reported

72,972 mi

Median mileage at failure

Half of reported failures happened before this

24%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

2

Safety recalls

0 US, 2 Canadian

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 21 vs 50 Severity 41 vs 50 Early failure 40 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Jeep Compass. 50 means typical for this model; 100 means roughly double.
Severity — 41
8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 40
24% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2021 compares with every other Jeep Compass

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2021 Jeep Compass

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

1 crashes, 0 fires · median 65,050 mi

3 crashes, 1 fires · median 12,000 mi

Engine & Cooling 22 16.1%

0 crashes, 1 fires · median 73,500 mi

Transmission & Drivetrain 8 5.8%
Acceleration & Cruise Control 6 4.4%

1 crashes, 0 fires

Brakes 6 4.4%

Median failure at 77,000 miles

Steering 6 4.4%

1 crashes, 0 fires · median 80,000 mi

Fuel & Propulsion 4 2.9%

Median failure at 500 miles

Lights 4 2.9%

Median failure at 103,000 miles

Seat Belts 3 2.2%

Median failure at 72,972 miles

Suspension 2 1.5%

1 crashes, 0 fires

Airbags 2 1.5%

1 crashes, 0 fires · median 72,972 mi

Wheels 1 0.7%

1 crashes, 0 fires

Windows, Mirrors & Wipers 1 0.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 11.8%
10,000 – 24,999 miles 1 5.9%
25,000 – 49,999 miles 2 11.8%
50,000 – 74,999 miles 5 29.4%
75,000 – 99,999 miles 4 23.5%
100,000 – 149,999 miles 3 17.6%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2021 Jeep Compass SUV 4WD

Frontal crash test

Side barrier crash test of a 2021 Jeep Compass SUV 4WD

Side barrier crash test

Side pole crash test of a 2021 Jeep Compass SUV 4WD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2021 Jeep Compass SUV 4WD
20.6% risk
2021 Jeep Compass SUV FWD
20.2% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2020 peak 13 Sep 2026

Recalls on the 2021 Jeep Compass

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024548 314,717 units in Canada

Label

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Recall 2021372 34,324 units in Canada

Lights And Instruments

Issue: On certain vehicles, the daytime running lamps (DRLs) will remain on when the driver switches the front fog lamps on. A recent change to Canadian regulations requires the DRLs to turn off when the fog lights are switched on. Safety Risk: Daytime running lamps that stay on in foggy conditions could cause glare and reduced visibility. This could increase the risk of a crash. Corrective Action: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to reprogram the body control module.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 118,000 miles Janesville, WI Fire

FIRERELATED

The contact owned a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, she noticed black smoke coming from the front passenger side headlight. No warning light was illuminated. The contact stated that prior to the failure, the vehicle hesitated to accelerate as needed. The contact pulled over and safely exited the vehicle with her daughter. The vehicle then caught fire and was engulfed in flames. The firefighters arrived and extinguished the fire, but they were unable to determine the cause of the fire. A fire department report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

NHTSA complaint #11725050 — an unverified report by a vehicle owner.

Wadmalaw Island, SC Crash

VEHICLE SPEED CONTROL

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get the vehicle to start to retrieve any needed information! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11722645 — an unverified report by a vehicle owner.

Wadmalaw Island, SC Crash

UNKNOWN OR OTHER

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get the vehicle to start to retrieve any needed information! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11722645 — an unverified report by a vehicle owner.

Wadmalaw Island, SC Crash

ELECTRICAL SYSTEM

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get the vehicle to start to retrieve any needed information! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11722645 — an unverified report by a vehicle owner.

Trevose, PA Crash

WHEELS

I bought the Jeep 2000 24 June 5th from Auto Lenders and Fairless hills vehicle had 34,632 miles on it took it back June 18th for inspection and that there was noise coming from the front end when you went over speed bump metal climbing I told him they said they found nothing took it back again July 10th with the same issues and everything they found nothing the miles on the car on July 10th in where 35,677 MI that was in going out $35,677 mi which they never moved the vehicle took it back again in September for the same issue so they found nothing I was going to take it back again on Christmas Eve I was taking donations to a church and I want to go straight the vehicle went right the ball joint snapped airbags came out and if there wasn't a pole to slide into I would have went into the store that was there they failed to find the issue that was wrong with the vehicle I could have been killed my grandson could have been killed the vehicle's now setting and a tow yard waiting for someone to go look at it and totaled because the airbags came out all on the passenger side the steering wheel went underneath the steering wheel. I'm waiting for a revised please report because the police officer misunderstood me when I said I walked around the car and slipped on black ice I didn't hit no ice with the car the wheel went right when the ball joint snapped and the car slid into a pole on each document that I have they only move the vehicle 2 mi on the 18th of June and September 25th on July 10th the vehicle had the same miles in and out

NHTSA complaint #11644249 — an unverified report by a vehicle owner.

Trevose, PA Crash

STEERING

I bought the Jeep 2000 24 June 5th from Auto Lenders and Fairless hills vehicle had 34,632 miles on it took it back June 18th for inspection and that there was noise coming from the front end when you went over speed bump metal climbing I told him they said they found nothing took it back again July 10th with the same issues and everything they found nothing the miles on the car on July 10th in where 35,677 MI that was in going out $35,677 mi which they never moved the vehicle took it back again in September for the same issue so they found nothing I was going to take it back again on Christmas Eve I was taking donations to a church and I want to go straight the vehicle went right the ball joint snapped airbags came out and if there wasn't a pole to slide into I would have went into the store that was there they failed to find the issue that was wrong with the vehicle I could have been killed my grandson could have been killed the vehicle's now setting and a tow yard waiting for someone to go look at it and totaled because the airbags came out all on the passenger side the steering wheel went underneath the steering wheel. I'm waiting for a revised please report because the police officer misunderstood me when I said I walked around the car and slipped on black ice I didn't hit no ice with the car the wheel went right when the ball joint snapped and the car slid into a pole on each document that I have they only move the vehicle 2 mi on the 18th of June and September 25th on July 10th the vehicle had the same miles in and out

NHTSA complaint #11644249 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

San Antonio, TX

ENGINE

I am filing a safety complaint regarding my 2021 Jeep Compass Limited due to repeated coolant loss, overheating/high-temperature warnings, and eventual engine failure. The vehicle began losing coolant and required frequent refilling. The problem progressively worsened until coolant would immediately leak out underneath the vehicle when added. I paid approximately $1,400 to have the radiator replaced, but the same problem returned approximately two weeks later. The vehicle subsequently developed additional problems including shaking, a check-engine light, Cylinder 1 misfire, and diagnostic code P0117 related to the coolant temperature sensor/circuit. The vehicle also displayed a warning that the oil temperature was too high and the engine needed to cool down. The vehicle eventually became undrivable, and I believe the engine may have locked up. The progression from severe coolant loss and overheating to misfire, high-temperature warnings, and possible catastrophic engine failure is concerning. This vehicle is used to transport my children, including daily school transportation. I am concerned that a sudden loss of coolant, overheating, loss of power, or engine failure while driving could create a serious safety hazard. The radiator replacement did not resolve the underlying problem, which makes me concerned there may be a larger defect involving the cooling system, temperature control, or related engine components. I am requesting that NHTSA investigate whether similar coolant-loss, overheating, temperature-warning, and engine-failure problems are occurring in 2021 Jeep Compass vehicles and whether a safety defect may exist.

NHTSA complaint #11762492 — an unverified report by a vehicle owner.

Lewisville, NC

UNKNOWN OR OTHER

Screen glitching can’t use touch screen and rear view camera not available when screen is glitching.

NHTSA complaint #11762302 — an unverified report by a vehicle owner.

Lewisville, NC

ELECTRICAL SYSTEM

Screen glitching can’t use touch screen and rear view camera not available when screen is glitching.

NHTSA complaint #11762302 — an unverified report by a vehicle owner.

Humble, TX

VEHICLE SPEED CONTROL

To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, maneuvering through traffic, or attempting to accelerate from a stopped or slow-moving position. In addition to the stalling issue, I have experienced or am concerned about the following problems: 1. Transmission Problems The vehicle has demonstrated concerning transmission behavior, including: Rough or abnormal shifting Delayed acceleration Delayed engagement Unresponsive or delayed gear changes Hesitation when attempting to accelerate Behavior that may contribute to the vehicle unexpectedly losing power or momentum These symptoms raise concerns regarding the transmission's proper operation and the possibility that transmission performance may be contributing to the vehicle's stalling and delayed acceleration. 2. Electrical System Problems The vehicle has also experienced significant electrical concerns, including: Infotainment screen freezing or becoming unresponsive Battery becoming completely or significantly discharged after sitting overnight Suspected parasitic battery drain Random or unexplained dashboard warning lights Electrical/electronic systems intermittently malfunctioning These issues are particularly concerning because intermittent electrical problems can be difficult to diagnose and may affect other vehicle systems, including safety-related components. 3. Backup Camera and Safety Concerns I am also concerned about failures involving the vehicle's backup camera and safety-related wiring, including poten

NHTSA complaint #11759991 — an unverified report by a vehicle owner.

Humble, TX

ELECTRICAL SYSTEM

To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, maneuvering through traffic, or attempting to accelerate from a stopped or slow-moving position. In addition to the stalling issue, I have experienced or am concerned about the following problems: 1. Transmission Problems The vehicle has demonstrated concerning transmission behavior, including: Rough or abnormal shifting Delayed acceleration Delayed engagement Unresponsive or delayed gear changes Hesitation when attempting to accelerate Behavior that may contribute to the vehicle unexpectedly losing power or momentum These symptoms raise concerns regarding the transmission's proper operation and the possibility that transmission performance may be contributing to the vehicle's stalling and delayed acceleration. 2. Electrical System Problems The vehicle has also experienced significant electrical concerns, including: Infotainment screen freezing or becoming unresponsive Battery becoming completely or significantly discharged after sitting overnight Suspected parasitic battery drain Random or unexplained dashboard warning lights Electrical/electronic systems intermittently malfunctioning These issues are particularly concerning because intermittent electrical problems can be difficult to diagnose and may affect other vehicle systems, including safety-related components. 3. Backup Camera and Safety Concerns I am also concerned about failures involving the vehicle's backup camera and safety-related wiring, including poten

NHTSA complaint #11759991 — an unverified report by a vehicle owner.

Humble, TX

ENGINE

To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, maneuvering through traffic, or attempting to accelerate from a stopped or slow-moving position. In addition to the stalling issue, I have experienced or am concerned about the following problems: 1. Transmission Problems The vehicle has demonstrated concerning transmission behavior, including: Rough or abnormal shifting Delayed acceleration Delayed engagement Unresponsive or delayed gear changes Hesitation when attempting to accelerate Behavior that may contribute to the vehicle unexpectedly losing power or momentum These symptoms raise concerns regarding the transmission's proper operation and the possibility that transmission performance may be contributing to the vehicle's stalling and delayed acceleration. 2. Electrical System Problems The vehicle has also experienced significant electrical concerns, including: Infotainment screen freezing or becoming unresponsive Battery becoming completely or significantly discharged after sitting overnight Suspected parasitic battery drain Random or unexplained dashboard warning lights Electrical/electronic systems intermittently malfunctioning These issues are particularly concerning because intermittent electrical problems can be difficult to diagnose and may affect other vehicle systems, including safety-related components. 3. Backup Camera and Safety Concerns I am also concerned about failures involving the vehicle's backup camera and safety-related wiring, including poten

NHTSA complaint #11759991 — an unverified report by a vehicle owner.

Carolina Beach, NC

UNKNOWN OR OTHER

The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is also extremely dangerous and upsetting when this happens in highway traffic at speed. The Jeep also seems to have a parasitic drain on the battery and both batteries had to be replaced by the dealer. My research shows that there have been alt least 15 similar complaints filed.

NHTSA complaint #11738824 — an unverified report by a vehicle owner.

Carolina Beach, NC

ELECTRICAL SYSTEM

The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is also extremely dangerous and upsetting when this happens in highway traffic at speed. The Jeep also seems to have a parasitic drain on the battery and both batteries had to be replaced by the dealer. My research shows that there have been alt least 15 similar complaints filed.

NHTSA complaint #11738824 — an unverified report by a vehicle owner.

Carolina Beach, NC

ENGINE

The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is also extremely dangerous and upsetting when this happens in highway traffic at speed. The Jeep also seems to have a parasitic drain on the battery and both batteries had to be replaced by the dealer. My research shows that there have been alt least 15 similar complaints filed.

NHTSA complaint #11738824 — an unverified report by a vehicle owner.

Hatillo, PR

VEHICLE SPEED CONTROL

I was driving on the Arecibo. P.R. highway when suddently the car started acelererating..i wouldn't show down. There were a lot of cars on the road, so I had to swerve onto the grass and hit a tree car. I dind'd receive any help from highway patrol. The Police were show to arrive. I've done some research and this Jeep Compass has received many complaints about this factory defect.

NHTSA complaint #11730531 — an unverified report by a vehicle owner.

at 72,972 miles San Jose, CA

SEAT BELTS

The contact owns a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated on the instrument panel with the message "Air Bags Wiring Fault" displayed. Additionally, the contact stated that the passenger’s side seat belt latch was defective and failed to latch properly. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,972.

NHTSA complaint #11727245 — an unverified report by a vehicle owner.

at 72,972 miles San Jose, CA

AIR BAGS

The contact owns a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated on the instrument panel with the message "Air Bags Wiring Fault" displayed. Additionally, the contact stated that the passenger’s side seat belt latch was defective and failed to latch properly. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,972.

NHTSA complaint #11727245 — an unverified report by a vehicle owner.

Bonita Springs, FL

ELECTRICAL SYSTEM

The infotainment screen in my 2021 Jeep Compass has developed a display failure where the screen is glitching and unusable. The issue persists after restarting the vehicle and appears to be a hardware malfunction. This affects visibility of navigation, backup camera, and vehicle settings, which creates a potential safety concern while driving.

NHTSA complaint #11726595 — an unverified report by a vehicle owner.

at 118,000 miles Janesville, WI Fire

FIRERELATED

The contact owned a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, she noticed black smoke coming from the front passenger side headlight. No warning light was illuminated. The contact stated that prior to the failure, the vehicle hesitated to accelerate as needed. The contact pulled over and safely exited the vehicle with her daughter. The vehicle then caught fire and was engulfed in flames. The firefighters arrived and extinguished the fire, but they were unable to determine the cause of the fire. A fire department report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

NHTSA complaint #11725050 — an unverified report by a vehicle owner.

Mount Sterling, KY

STEERING

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.

NHTSA complaint #11724485 — an unverified report by a vehicle owner.

Mount Sterling, KY

UNKNOWN OR OTHER

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.

NHTSA complaint #11724485 — an unverified report by a vehicle owner.

Mount Sterling, KY

ENGINE

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it a learned that it is a consistent issue that seems to be common in the Jeep Compass, going back as far as the 2019 model.

NHTSA complaint #11724485 — an unverified report by a vehicle owner.

Wadmalaw Island, SC Crash

VEHICLE SPEED CONTROL

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get the vehicle to start to retrieve any needed information! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11722645 — an unverified report by a vehicle owner.

Wadmalaw Island, SC Crash

UNKNOWN OR OTHER

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get the vehicle to start to retrieve any needed information! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11722645 — an unverified report by a vehicle owner.

Wadmalaw Island, SC Crash

ELECTRICAL SYSTEM

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! I’m still in a splint and have a 5lbs restriction in place, with abrasions to my face as well! Found out from the adjuster yesterday they can’t even get the vehicle to start to retrieve any needed information! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11722645 — an unverified report by a vehicle owner.

Pelham, NC

FUEL/PROPULSION SYSTEM

Gas pedal broke off while driving. It is made of plastic and the arm that attaches to the pedal snapped off. We towed to a shop to have repaired today. No warning lights or sounds. Thankfully I was going slow and not on a busy street. It could have been a bad outcome if I was merging into on coming traffic. My safety and others were at serious risk due to my car not being able to accelerate with no warning.

NHTSA complaint #11715296 — an unverified report by a vehicle owner.

Hyde Park, MA

UNKNOWN OR OTHER

The LCD radio screen goes in and out, mostly out. Can't see information projected on infortainment screen hence can't see for back up camera situations. If it does come on fully meaning seeing all the controls, sometimes all the letters and numbers are projecting upside down. If the car is hugely warm enough from long term driving the screen will be normal. I have read some reviews and it seems like this is a jeep problem. This issue has never been with other cars I owned. This poses a safety risk especially because it makes a back up camera issue.

NHTSA complaint #11714793 — an unverified report by a vehicle owner.

Howard, PA

ELECTRICAL SYSTEM

While driving, the 2021 Jeep Compass displays "Coolant Temperature High: Shutting Down" even though the car temperature gauge indicates normal engine temperature. Following the warning notification, the vehicle came to a complete stop. Fortunately, I was not going fast and was able to drift into a parking lot space. After several minutes, the vehicle started again and drove normally. If this was to happen at high speed or on a congested highway, someone could be seriously injured or killed. I have seen on other online forums that this is a somewhat common issue with the Jeep Compass. However, after many different service procedures have been attempted from reports online, it appears that no solution has been determined or suggested by the manufacturer.

NHTSA complaint #11714001 — an unverified report by a vehicle owner.

Fresno, CA

VEHICLE SPEED CONTROL

The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.

NHTSA complaint #11713673 — an unverified report by a vehicle owner.

Fresno, CA

ELECTRICAL SYSTEM

The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.

NHTSA complaint #11713673 — an unverified report by a vehicle owner.