2025 Jeep Gladiator problems

EQUIPMENT:ELECTRICAL:INFOTAINMENT

UConnect systems. Have to pull over to reboot infotainment system by opening/closing doors and turning on/off. It does not always work. Can’t read maps, speed, temperature, and radio info. It’s the brains of the vehicle. It’s been worked on by Jeep Dealership 2 different times. Last visit has been over 2 months at the Dealership. The dealership has no fix to the issues. They said Jeep is aware of the issues but there is no date for fixing/software updates. Looking on line this issue has been since 2024 jeep gladiator. They say on line it’s been fixed for newer models. My model is 2025. I’ve called customer care for jeep my case number is #[XXX] ( Arika, agent). She was helping and now won’t return my calls or answer my calls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11754859 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I was driving my 2025 jeep gladiator, on several occasions I tried to stop and my jeep didn't want to stop, the jeep wanted to keep accelerating (i was not using cruise control) . I stepped on the brake and it felt "squishy" but did stop the vehicle (it only feels this way when the uncontrolled acceleration is happening). Once was pulling into our driveway and it almost rearended my husband pick up. It also has happened several other times. It seems like it only happens when making a turn. I will be addressing this with the dealer when I go for the oil change today.

NHTSA complaint #11745542 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

After getting gas and attempting to turn around in the parking lot the vehicle on its own accord while my foot was holding the brake attempted to speed up like cruise control was taking over on its on

NHTSA complaint #11743390 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2025 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal popping sound. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

NHTSA complaint #11743574 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2025 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal popping sound. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

NHTSA complaint #11743574 — an unverified report by a vehicle owner.

ENGINE

After getting gas and attempting to turn around in the parking lot the vehicle on its own accord while my foot was holding the brake attempted to speed up like cruise control was taking over on its on

NHTSA complaint #11743390 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

After getting gas and attempting to turn around in the parking lot the vehicle on its own accord while my foot was holding the brake attempted to speed up like cruise control was taking over on its on

NHTSA complaint #11743390 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I own a 2025 Jeep Gladiator with approximately 48,000 miles. The vehicle was fully operational as of approximately 5:00 PM on Monday, April 27, but by 7:30 AM the following morning it had become inoperable due to a rodent chewing through the fuel line overnight. The vehicle required towing to a dealership, Beaman Chrysler Dodge Jeep Ram. At the time of the incident, the vehicle was parked in a gravel driveway at an RV park, which is a typical residential parking environment. Damage to a fuel line presents a potential safety hazard, including risk of fuel leakage, fire, or sudden vehicle disablement. In this case, the failure occurred without warning and rendered the vehicle unusable. A significant amount of fuel was observed leaking beneath the vehicle and onto the ground. The dealership confirmed the damage and advised that the repair would replace the component with the same or similar material. This repair does not provide any mitigation to prevent recurrence of the issue. It is my understanding that some automotive components may utilize plant-based materials, which have been widely reported to attract rodents. If applicable, this may increase the likelihood of repeated damage to critical vehicle systems. This situation raises concern regarding the durability and safety of fuel system components, as such damage can render a vehicle inoperable without warning and may pose additional safety risks depending on when and where the failure occurs.

NHTSA complaint #11735109 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

Headlights are recessed and snow can pack in the recess which blocks the light. The snow renders the headlights useless and makes for unsafe driving conditions.

NHTSA complaint #11724147 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

New Jeep, 1500 miles on it. While driving, it did an automatic update in the computer system. Following the update, the screen kept jumping information all over, constantly moving. I called jeep and they said bring it in same day. Following two shutdowns, the screen appeared normal. On 3 consecutive days it had automatic braking issues. 3 driving incidents occurred in which the automatic collision avoidance system kicked in with full braking, antilock brakes working. One incident occurred at 39 mph. One incident occurred at 50 MPH and one incident occurred at 55+ mph. There was no traffic conditions noted that would require and braking. The 50mph incident required traffic following me to break heavily, nearly causing an accident. The jeep pulled heavily to the left. Jeep made an appointment for a week out. I will not use that system pending an investigation

NHTSA complaint #11716012 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

New Jeep, 1500 miles on it. While driving, it did an automatic update in the computer system. Following the update, the screen kept jumping information all over, constantly moving. I called jeep and they said bring it in same day. Following two shutdowns, the screen appeared normal. On 3 consecutive days it had automatic braking issues. 3 driving incidents occurred in which the automatic collision avoidance system kicked in with full braking, antilock brakes working. One incident occurred at 39 mph. One incident occurred at 50 MPH and one incident occurred at 55+ mph. There was no traffic conditions noted that would require and braking. The 50mph incident required traffic following me to break heavily, nearly causing an accident. The jeep pulled heavily to the left. Jeep made an appointment for a week out. I will not use that system pending an investigation

NHTSA complaint #11716012 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

New Jeep, 1500 miles on it. While driving, it did an automatic update in the computer system. Following the update, the screen kept jumping information all over, constantly moving. I called jeep and they said bring it in same day. Following two shutdowns, the screen appeared normal. On 3 consecutive days it had automatic braking issues. 3 driving incidents occurred in which the automatic collision avoidance system kicked in with full braking, antilock brakes working. One incident occurred at 39 mph. One incident occurred at 50 MPH and one incident occurred at 55+ mph. There was no traffic conditions noted that would require and braking. The 50mph incident required traffic following me to break heavily, nearly causing an accident. The jeep pulled heavily to the left. Jeep made an appointment for a week out. I will not use that system pending an investigation

NHTSA complaint #11716012 — an unverified report by a vehicle owner.

POWER TRAIN

Check engine light came on and then shifter went into lock out mode while in drive with notice on dash to service shifter. Shifter will not shift out of park state without pulling service release for neutral.

NHTSA complaint #11713272 — an unverified report by a vehicle owner.

STEERING

I was turning right and while turning the vehicle froze on me, these included the steering wheel brakes and almost crash into upcoming traffic since it was hard to turn I end up in the upcoming traffic lane

NHTSA complaint #11709485 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I was turning right and while turning the vehicle froze on me, these included the steering wheel brakes and almost crash into upcoming traffic since it was hard to turn I end up in the upcoming traffic lane

NHTSA complaint #11709485 — an unverified report by a vehicle owner.

SERVICE BRAKES

I was turning right and while turning the vehicle froze on me, these included the steering wheel brakes and almost crash into upcoming traffic since it was hard to turn I end up in the upcoming traffic lane

NHTSA complaint #11709485 — an unverified report by a vehicle owner.

SUSPENSION

I am submitting this complaint due to an unresolved suspension-related safety concern and the manufacturer’s failure to provide an effective warranty repair despite multiple attempts. The vehicle has experienced a persistent vibration and abnormal noise that appears to be suspension-related and occurs during normal driving conditions. This condition has been ongoing for over a month. As part of the warranty process, Jeep provided a full replacement set of tires, stating that tire wear was the cause of the condition. The original tires were worn out at approximately 15,000 miles. Replacement of the tires did not resolve the vibration or noise, indicating the issue was not tire-related. Two Jeep-certified warranty dealerships have evaluated the vehicle. At the first dealership, the condition was acknowledged; however, the dealership ultimately declined to continue warranty repair efforts, leaving the issue unresolved. In an effort to resolve the concern, I scheduled service at a second Jeep-certified dealership, traveling approximately 45 minutes each way. At that visit, only one component (right-side inner fender) was installed. After waiting over an hour on site, the vibration and noise remained completely unchanged. No comprehensive suspension inspection or repair was completed. At this point, the vehicle has undergone multiple unsuccessful warranty repair attempts at two Jeep-certified dealerships, including one refusal to proceed further. Despite repeated escalation emails to Jeep Cares, Jeep Wave, and Stellantis sent on December 23, I received no response or follow-up. The continued symptoms, repeated misdiagnosis, dealership refusal, and complete lack of manufacturer response raise serious concerns about a potential factory suspension defect and the safety of continued vehicle operation. I am concerned that the vehicle is not safe to operate without proper resolution. I am requesting that NHTSA document and review this complaint Thanks

NHTSA complaint #11707125 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The automobile's consumer-facing SOFTWARE enables WIFI on the user's mobile phone devices, in my case, ANDROID. However, at the end of the drive, after the STOP button has been depressed, and the car should be stopped, the SOFTWARE fails to turn-off the WIFI that it enabled, thus causing a battery drain of the ANDROID device. When a feature is enabled, it is serious ERROR and BUG to fail to reset the settings to the prior state. Further, this SOFTWARE error and bug causes countless waste of millions or billions of WATTS per year. This bug is serious error and should be addressed on a high priority. Consider the poor consumer driving or even just existing in mid-west snow conditions needing to use his phone , but idiot Stelantis turned-on WIFI on his Android, but then FORGOT to turn-off the WIFI feature, so poor Consumer freezes to death because Jeep forgot to DISABLE after they enabled WIFI, not allowing for the Consumer to make a life-saving call. Further, It is understood by this Consumer that Jeep enabled the WIFI, in order to collect satellite radio usage and album cover pictures, and other reasons. Jeep must report each and every data collection and allow for each and every data collection to be approved or denied by the consumer, which they have not done, so far as I know. Enabling Android power drain and not turning it off when done, is like leaving the lights on when they are not in use, except more egregious, and a serious safety issue. It seems to me that the NHTSA should have inspected this software prior to Jeep spreading it to the public. Further, the hands-free calling worked at first, now it doesn't work. In addition, when turning and in 4wd, the automobile shakes and groans and jumps, when turning.

NHTSA complaint #11706757 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The automobile's consumer-facing SOFTWARE enables WIFI on the user's mobile phone devices, in my case, ANDROID. However, at the end of the drive, after the STOP button has been depressed, and the car should be stopped, the SOFTWARE fails to turn-off the WIFI that it enabled, thus causing a battery drain of the ANDROID device. When a feature is enabled, it is serious ERROR and BUG to fail to reset the settings to the prior state. Further, this SOFTWARE error and bug causes countless waste of millions or billions of WATTS per year. This bug is serious error and should be addressed on a high priority. Consider the poor consumer driving or even just existing in mid-west snow conditions needing to use his phone , but idiot Stelantis turned-on WIFI on his Android, but then FORGOT to turn-off the WIFI feature, so poor Consumer freezes to death because Jeep forgot to DISABLE after they enabled WIFI, not allowing for the Consumer to make a life-saving call. Further, It is understood by this Consumer that Jeep enabled the WIFI, in order to collect satellite radio usage and album cover pictures, and other reasons. Jeep must report each and every data collection and allow for each and every data collection to be approved or denied by the consumer, which they have not done, so far as I know. Enabling Android power drain and not turning it off when done, is like leaving the lights on when they are not in use, except more egregious, and a serious safety issue. It seems to me that the NHTSA should have inspected this software prior to Jeep spreading it to the public. Further, the hands-free calling worked at first, now it doesn't work. In addition, when turning and in 4wd, the automobile shakes and groans and jumps, when turning.

NHTSA complaint #11706757 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The automobile's consumer-facing SOFTWARE enables WIFI on the user's mobile phone devices, in my case, ANDROID. However, at the end of the drive, after the STOP button has been depressed, and the car should be stopped, the SOFTWARE fails to turn-off the WIFI that it enabled, thus causing a battery drain of the ANDROID device. When a feature is enabled, it is serious ERROR and BUG to fail to reset the settings to the prior state. Further, this SOFTWARE error and bug causes countless waste of millions or billions of WATTS per year. This bug is serious error and should be addressed on a high priority. Consider the poor consumer driving or even just existing in mid-west snow conditions needing to use his phone , but idiot Stelantis turned-on WIFI on his Android, but then FORGOT to turn-off the WIFI feature, so poor Consumer freezes to death because Jeep forgot to DISABLE after they enabled WIFI, not allowing for the Consumer to make a life-saving call. Further, It is understood by this Consumer that Jeep enabled the WIFI, in order to collect satellite radio usage and album cover pictures, and other reasons. Jeep must report each and every data collection and allow for each and every data collection to be approved or denied by the consumer, which they have not done, so far as I know. Enabling Android power drain and not turning it off when done, is like leaving the lights on when they are not in use, except more egregious, and a serious safety issue. It seems to me that the NHTSA should have inspected this software prior to Jeep spreading it to the public. Further, the hands-free calling worked at first, now it doesn't work. In addition, when turning and in 4wd, the automobile shakes and groans and jumps, when turning.

NHTSA complaint #11706757 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

A tire-related safety issue was discovered on a recently purchased 4×4 vehicle. The left rear tire was found to be a completely different model from the other tires, and it consistently lost air pressure shortly after the vehicle was picked up. The mismatched tire and repeated PSI loss created a potential safety risk because uneven traction on a 4×4 vehicle can affect braking stability, handling, and overall control. This condition could lead to loss of control, especially at higher speeds or in emergency situations . The issue was inspected by an authorized service center, which confirmed that the tire was losing air and that the tire model did not match the others. However, only one rear tire was replaced, leaving the vehicle with one new tire and one used tire on the same axle. This does not resolve the safety concern. No warning lamps were displayed, but the tire repeatedly showed low pressure shortly after driving. The mismatch and pressure loss were the first noticeable symptoms. The component (rear tires) is available for inspection upon request.

NHTSA complaint #11703496 — an unverified report by a vehicle owner.