Owners have filed 73 complaints
about the 2024 Jeep Grand Wagoneer with NHTSA between 2025 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 3 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 64
Against the median year of the Jeep Grand Wagoneer. 50 means typical for this
model; 100 means roughly double.
Severity — 21
4.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
67% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2024 compares with every other Jeep Grand Wagoneer
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Configuration
Overall
Front
Side
Rollover
2024 Jeep Grand Wagoneer SUV 4WD
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2024 Jeep Grand Wagoneer SUV RWD
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2025peak 15Jul 2026
Recalls on the 2024 Jeep Grand Wagoneer
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
25V642000
STRUCTURE:EXTERIOR TRIM
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The quarter trim on the driver and passenger windows may not have been properly secured, which can allow it to detach.
Risk: Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
25V593000
STRUCTURE:EXTERIOR TRIM
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The trim on the driver and passenger doors may not have been installed properly, which can allow it to detach.
Risk: Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
24V944000
BACK OVER PREVENTION:SOFTWARE
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
24V199000
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
23V716000
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Risk: An unfastened seat belt may increase the risk of injury to occupants during a crash.
23V577000
BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20255067,850 units in Canada
Structure
Issue: On certain vehicles, the left and right rear quarter glass trims may not have been secured properly. As a result, the trim(s) could loosen and separate from the vehicle. Safety Risk: Trim that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing. The corrective actions for this recall are under development.
Recall 20254678,535 units in Canada
Structure
Issue: On certain vehicles, the window trims on the front doors may not have been secured properly. As a result, the trim(s) could loosen and separate from the vehicle. Safety Risk: Trim that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the window trim(s).
Recall 20247667,025 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: For the Grand Cherokee model, this recall affects both Grand Cherokee and Grand Cherokee L models. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the rearview camera module software.
Recall 20241703,417 units in Canada
Airbag
Issue: On certain vehicles, the steering column control module may not have been manufactured properly. As a result, the driver-front airbag may not inflate in a crash. Note: This problem would cause the airbag warning light to turn on. Safety Risk: An airbag that is turned off could increase the risk of injury in a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the steering column control module.
Recall 20235776,642 units in Canada
Seats And Restraints
Issue: On certain vehicles, the third-row seat belt buckles may not be accessible or may have been damaged during production. As a result, a passenger may not be able to buckle the seat belt. Safety Risk: Not wearing a seat belt can increase the risk of injury in a crash. Corrective Actions: FCA will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the third-row seat belt buckle(s).
Recall 202345618,641 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image to not appear on the display screen. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the central vision processing/park assist module software.
Reports where the owner recorded a crash, a fire, an injury or a death.
Valley City, OHCrash
AIR BAGS
Incident: Frontal collision with a boulder at 30 MPH. 1. Component/System failure & Inspection Availability The primary failure was the Supplemental Restraint System (SRS); the driver’s frontal airbag failed to deploy during a high-energy frontal impact. Additionally, Advanced Driver Assistance Systems (ADAS)—specifically Forward Collision Warning (FCW) and Lane Departure Warning (LDW)—failed to provide alerts or initiate emergency braking prior to impact. 2. Safety Risk The failure created a life-threatening risk. Striking a boulder at 30 MPH caused substantial structural damage, requiring total replacement of the front-right and rear-right suspension assemblies. Despite the severity of the impact, the airbag remained dormant. The lack of FCW/LDW intervention meant zero mitigation was provided to prevent the roadway departure or collision, rendering primary safety features non-functional. 3. Confirmation of Problem The fact that the airbags did not deploy was confirmed by independent inspection following the collision. Assessment of the vehicle damage shows that impact forces were clearly sufficient to trigger the SRS, yet the system failed to activate. While ADAS failure is a dynamic event, the total absence of system logs or alerts during the crash sequence confirms the electronic malfunction. 4. Inspections Performed The vehicle was inspected by an insurance adjuster and collision repair professionals. These inspections documented that the impact was severe enough to cause significant mechanical failure, yet no airbag deployment occurred. The manufacturer (Stellantis/Jeep) has not yet performed a formal data download (EDR) or physical inspection. 5. Warning Lamps & Prior Symptoms No warning lamps, SRS/Airbag indicator lights, or "Service" messages appeared prior to the failure. The diagnostic interface indicated all systems were "Normal," pointing to a catastrophic "silent failure" of the sensors or the Steering Column Control Module.
NHTSA complaint #11738926 — an unverified report by a vehicle owner.
Valley City, OHCrash
FORWARD COLLISION AVOIDANCE: WARNINGS
Incident: Frontal collision with a boulder at 30 MPH. 1. Component/System failure & Inspection Availability The primary failure was the Supplemental Restraint System (SRS); the driver’s frontal airbag failed to deploy during a high-energy frontal impact. Additionally, Advanced Driver Assistance Systems (ADAS)—specifically Forward Collision Warning (FCW) and Lane Departure Warning (LDW)—failed to provide alerts or initiate emergency braking prior to impact. 2. Safety Risk The failure created a life-threatening risk. Striking a boulder at 30 MPH caused substantial structural damage, requiring total replacement of the front-right and rear-right suspension assemblies. Despite the severity of the impact, the airbag remained dormant. The lack of FCW/LDW intervention meant zero mitigation was provided to prevent the roadway departure or collision, rendering primary safety features non-functional. 3. Confirmation of Problem The fact that the airbags did not deploy was confirmed by independent inspection following the collision. Assessment of the vehicle damage shows that impact forces were clearly sufficient to trigger the SRS, yet the system failed to activate. While ADAS failure is a dynamic event, the total absence of system logs or alerts during the crash sequence confirms the electronic malfunction. 4. Inspections Performed The vehicle was inspected by an insurance adjuster and collision repair professionals. These inspections documented that the impact was severe enough to cause significant mechanical failure, yet no airbag deployment occurred. The manufacturer (Stellantis/Jeep) has not yet performed a formal data download (EDR) or physical inspection. 5. Warning Lamps & Prior Symptoms No warning lamps, SRS/Airbag indicator lights, or "Service" messages appeared prior to the failure. The diagnostic interface indicated all systems were "Normal," pointing to a catastrophic "silent failure" of the sensors or the Steering Column Control Module.
NHTSA complaint #11738926 — an unverified report by a vehicle owner.
Valley City, OHCrash
LANE DEPARTURE: WARNING
Incident: Frontal collision with a boulder at 30 MPH. 1. Component/System failure & Inspection Availability The primary failure was the Supplemental Restraint System (SRS); the driver’s frontal airbag failed to deploy during a high-energy frontal impact. Additionally, Advanced Driver Assistance Systems (ADAS)—specifically Forward Collision Warning (FCW) and Lane Departure Warning (LDW)—failed to provide alerts or initiate emergency braking prior to impact. 2. Safety Risk The failure created a life-threatening risk. Striking a boulder at 30 MPH caused substantial structural damage, requiring total replacement of the front-right and rear-right suspension assemblies. Despite the severity of the impact, the airbag remained dormant. The lack of FCW/LDW intervention meant zero mitigation was provided to prevent the roadway departure or collision, rendering primary safety features non-functional. 3. Confirmation of Problem The fact that the airbags did not deploy was confirmed by independent inspection following the collision. Assessment of the vehicle damage shows that impact forces were clearly sufficient to trigger the SRS, yet the system failed to activate. While ADAS failure is a dynamic event, the total absence of system logs or alerts during the crash sequence confirms the electronic malfunction. 4. Inspections Performed The vehicle was inspected by an insurance adjuster and collision repair professionals. These inspections documented that the impact was severe enough to cause significant mechanical failure, yet no airbag deployment occurred. The manufacturer (Stellantis/Jeep) has not yet performed a formal data download (EDR) or physical inspection. 5. Warning Lamps & Prior Symptoms No warning lamps, SRS/Airbag indicator lights, or "Service" messages appeared prior to the failure. The diagnostic interface indicated all systems were "Normal," pointing to a catastrophic "silent failure" of the sensors or the Steering Column Control Module.
NHTSA complaint #11738926 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Palm City, FL
STEERING
When sitting at the light my vehicle completely shut off. When I was able to restart the vehicle the power steering light came on. After driving for a few moments, the vehicle did the same thing and steering concerns continued. The vehicle was on two major roads with other vehicles around. This put myself, my son, and other drivers on the road in danger of being involved in an accident. The vehicle was taken to the dealership under the Florida Lemon Law. The aux and main battery were replaced. The representative from Stellantis denied our Lemon Law request of repurchase or replacement of this vehicle. By Jun 2026, under one year of ownership, the vehicle had already spent over 38 days at the dealership for service related issues: airbag issue, steering related failure issue, steering rack replacement, battery replacement, and now on July 9,2026 the vehicle attempted to shift into Park, the electronic parking brake engaged, and the vehicle became immobile while we were actively driving. This produced another safety concern for our family and other drivers on the road. The vehicle is currently with the dealership attempting to diagnosis this defect.
NHTSA complaint #11749693 — an unverified report by a vehicle owner.
Palm City, FL
UNKNOWN OR OTHER
When sitting at the light my vehicle completely shut off. When I was able to restart the vehicle the power steering light came on. After driving for a few moments, the vehicle did the same thing and steering concerns continued. The vehicle was on two major roads with other vehicles around. This put myself, my son, and other drivers on the road in danger of being involved in an accident. The vehicle was taken to the dealership under the Florida Lemon Law. The aux and main battery were replaced. The representative from Stellantis denied our Lemon Law request of repurchase or replacement of this vehicle. By Jun 2026, under one year of ownership, the vehicle had already spent over 38 days at the dealership for service related issues: airbag issue, steering related failure issue, steering rack replacement, battery replacement, and now on July 9,2026 the vehicle attempted to shift into Park, the electronic parking brake engaged, and the vehicle became immobile while we were actively driving. This produced another safety concern for our family and other drivers on the road. The vehicle is currently with the dealership attempting to diagnosis this defect.
NHTSA complaint #11749693 — an unverified report by a vehicle owner.
Palm City, FL
ELECTRICAL SYSTEM
When sitting at the light my vehicle completely shut off. When I was able to restart the vehicle the power steering light came on. After driving for a few moments, the vehicle did the same thing and steering concerns continued. The vehicle was on two major roads with other vehicles around. This put myself, my son, and other drivers on the road in danger of being involved in an accident. The vehicle was taken to the dealership under the Florida Lemon Law. The aux and main battery were replaced. The representative from Stellantis denied our Lemon Law request of repurchase or replacement of this vehicle. By Jun 2026, under one year of ownership, the vehicle had already spent over 38 days at the dealership for service related issues: airbag issue, steering related failure issue, steering rack replacement, battery replacement, and now on July 9,2026 the vehicle attempted to shift into Park, the electronic parking brake engaged, and the vehicle became immobile while we were actively driving. This produced another safety concern for our family and other drivers on the road. The vehicle is currently with the dealership attempting to diagnosis this defect.
NHTSA complaint #11749693 — an unverified report by a vehicle owner.
at 40,000 milesHouston, TX
STEERING
The contact owns a 2024 Jeep Wagoneer. The contact stated that after driving over a train track, several messages were displayed on the instrument panel. The steering and brakes warning lights were illuminated. While driving at undisclosed speeds, the warning lights illuminated, and the vehicle shut off unexpectedly. The vehicle was restarted and driven to the residence; however, the failure reoccurred. The cause of the failure was not yet determined. The local dealer and manufacturer was not yet notified of the failure. The failure mileage was approximately 40,000.
NHTSA complaint #11747884 — an unverified report by a vehicle owner.
at 40,000 milesHouston, TX
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Jeep Wagoneer. The contact stated that after driving over a train track, several messages were displayed on the instrument panel. The steering and brakes warning lights were illuminated. While driving at undisclosed speeds, the warning lights illuminated, and the vehicle shut off unexpectedly. The vehicle was restarted and driven to the residence; however, the failure reoccurred. The cause of the failure was not yet determined. The local dealer and manufacturer was not yet notified of the failure. The failure mileage was approximately 40,000.
NHTSA complaint #11747884 — an unverified report by a vehicle owner.
Gilbert, AZ
VEHICLE SPEED CONTROL
On June 18, 2026, I was driving my 2024 Grand Wagoneer on a busy city road. As I approached a busy intersection, I stopped at the red light. When I attempted to move forward when the light turned green, it moved a few feet (putting us in the middle of the intersection), the vehicle seized and became immobile. Almost every light on the dashboard lit up. Several messages flashed back and forth on the screen including "Service transmission" and then "service electronic stability control". I immediately tried to use the SOS function, and when they answered, they were unable to hear me. A person in a truck behind me told me to put my vehicle in Neutral so that the vehicle could move out of the road as it was blocking traffic. When I tried to turn the gear dial, it turned, but the P light stayed on and the vehicle would not go into Neutral. I checked the parking brake and it was not on, nor would it engage. The vehicle being stalled, with zero ability to move put my children and I in danger as there was not a safe place to even exit the vehicle as traffic was completely surrounding us. I tried to turn off the vehicle, but the vehicle stayed in the "run" function even after being pressed. Emergency services was my only next choice. One more push of the off button and the vehicle finally turned off. I waited for 2 minutes and tried to turn the vehicle on again. It did turn on, showing the check engine light. I then was able to put the car into gear, and it moved. I moved the vehicle out of traffic to the next available parking lot. I immediately contacted the dealership and told them I would be having the vehicle towed there for inspection and I do not feel comfortable driving this vehicle again. Unfortunately, this is the 3rd time my car has put me in a dangerous situation in the middle of an intersection, the other 2 being false crash alerts (turning left in turning lane and car thought I was going into oncoming traffic).
NHTSA complaint #11745417 — an unverified report by a vehicle owner.
Gilbert, AZ
ELECTRICAL SYSTEM
On June 18, 2026, I was driving my 2024 Grand Wagoneer on a busy city road. As I approached a busy intersection, I stopped at the red light. When I attempted to move forward when the light turned green, it moved a few feet (putting us in the middle of the intersection), the vehicle seized and became immobile. Almost every light on the dashboard lit up. Several messages flashed back and forth on the screen including "Service transmission" and then "service electronic stability control". I immediately tried to use the SOS function, and when they answered, they were unable to hear me. A person in a truck behind me told me to put my vehicle in Neutral so that the vehicle could move out of the road as it was blocking traffic. When I tried to turn the gear dial, it turned, but the P light stayed on and the vehicle would not go into Neutral. I checked the parking brake and it was not on, nor would it engage. The vehicle being stalled, with zero ability to move put my children and I in danger as there was not a safe place to even exit the vehicle as traffic was completely surrounding us. I tried to turn off the vehicle, but the vehicle stayed in the "run" function even after being pressed. Emergency services was my only next choice. One more push of the off button and the vehicle finally turned off. I waited for 2 minutes and tried to turn the vehicle on again. It did turn on, showing the check engine light. I then was able to put the car into gear, and it moved. I moved the vehicle out of traffic to the next available parking lot. I immediately contacted the dealership and told them I would be having the vehicle towed there for inspection and I do not feel comfortable driving this vehicle again. Unfortunately, this is the 3rd time my car has put me in a dangerous situation in the middle of an intersection, the other 2 being false crash alerts (turning left in turning lane and car thought I was going into oncoming traffic).
NHTSA complaint #11745417 — an unverified report by a vehicle owner.
Gilbert, AZ
FORWARD COLLISION AVOIDANCE: WARNINGS
On June 18, 2026, I was driving my 2024 Grand Wagoneer on a busy city road. As I approached a busy intersection, I stopped at the red light. When I attempted to move forward when the light turned green, it moved a few feet (putting us in the middle of the intersection), the vehicle seized and became immobile. Almost every light on the dashboard lit up. Several messages flashed back and forth on the screen including "Service transmission" and then "service electronic stability control". I immediately tried to use the SOS function, and when they answered, they were unable to hear me. A person in a truck behind me told me to put my vehicle in Neutral so that the vehicle could move out of the road as it was blocking traffic. When I tried to turn the gear dial, it turned, but the P light stayed on and the vehicle would not go into Neutral. I checked the parking brake and it was not on, nor would it engage. The vehicle being stalled, with zero ability to move put my children and I in danger as there was not a safe place to even exit the vehicle as traffic was completely surrounding us. I tried to turn off the vehicle, but the vehicle stayed in the "run" function even after being pressed. Emergency services was my only next choice. One more push of the off button and the vehicle finally turned off. I waited for 2 minutes and tried to turn the vehicle on again. It did turn on, showing the check engine light. I then was able to put the car into gear, and it moved. I moved the vehicle out of traffic to the next available parking lot. I immediately contacted the dealership and told them I would be having the vehicle towed there for inspection and I do not feel comfortable driving this vehicle again. Unfortunately, this is the 3rd time my car has put me in a dangerous situation in the middle of an intersection, the other 2 being false crash alerts (turning left in turning lane and car thought I was going into oncoming traffic).
NHTSA complaint #11745417 — an unverified report by a vehicle owner.
Columbus, OH
ELECTRICAL SYSTEM
The following are issues; -Adas disables mid drive (no warning lights) at highway speeds -steering angle sensors shows not calibrated in live data feed of bscm -air ride stuck in aero mode -select terrain drive modes not functioning as intended -loses all power engine dies at stoplight and eps warning light on -
NHTSA complaint #11742624 — an unverified report by a vehicle owner.
Columbus, OH
ENGINE
The following are issues; -Adas disables mid drive (no warning lights) at highway speeds -steering angle sensors shows not calibrated in live data feed of bscm -air ride stuck in aero mode -select terrain drive modes not functioning as intended -loses all power engine dies at stoplight and eps warning light on -
NHTSA complaint #11742624 — an unverified report by a vehicle owner.
Columbus, OH
SERVICE BRAKES
The following are issues; -Adas disables mid drive (no warning lights) at highway speeds -steering angle sensors shows not calibrated in live data feed of bscm -air ride stuck in aero mode -select terrain drive modes not functioning as intended -loses all power engine dies at stoplight and eps warning light on -
NHTSA complaint #11742624 — an unverified report by a vehicle owner.
San Diego, CA
SEATS
The second-row passenger side seat release button is non-functional. Third-row passengers cannot exit without this button — it is inoperable, and they cannot reach the manual lever due to insufficient space. Third-row passengers are physically trapped and cannot self-evacuate without outside assistance. In an emergency — collision, fire, or submersion — third-row passengers would have no ability to escape. This defect was first reported December 2, 2024, documented as unable to duplicate, and the vehicle returned without repair. Reported again January 14, 2026. Vehicle has been continuously at an authorized Jeep dealership since January 20, 2026 — 133+ consecutive days unresolved — due to repeated manufacturer parts delays with no confirmed resolution date. Additionally, a recurring key fob and door lock malfunction was reported across four separate visits spanning October 2024 through August 2025. Two open federal safety recalls — 77C (door trim detachment) and 88C (quarter window trim detachment) — show as incomplete in NHTSA's database despite being documented as completed by the dealership on January 20, 2026. Door trim was previously repaired October 29, 2024, suggesting a recurring defect. Defect confirmed by authorized dealership on multiple repair orders. Manufacturer retention team has open escalation case with no resolution. Component available for inspection — vehicle remains at dealership.
NHTSA complaint #11741608 — an unverified report by a vehicle owner.
San Diego, CA
UNKNOWN OR OTHER
The second-row passenger side seat release button is non-functional. Third-row passengers cannot exit without this button — it is inoperable, and they cannot reach the manual lever due to insufficient space. Third-row passengers are physically trapped and cannot self-evacuate without outside assistance. In an emergency — collision, fire, or submersion — third-row passengers would have no ability to escape. This defect was first reported December 2, 2024, documented as unable to duplicate, and the vehicle returned without repair. Reported again January 14, 2026. Vehicle has been continuously at an authorized Jeep dealership since January 20, 2026 — 133+ consecutive days unresolved — due to repeated manufacturer parts delays with no confirmed resolution date. Additionally, a recurring key fob and door lock malfunction was reported across four separate visits spanning October 2024 through August 2025. Two open federal safety recalls — 77C (door trim detachment) and 88C (quarter window trim detachment) — show as incomplete in NHTSA's database despite being documented as completed by the dealership on January 20, 2026. Door trim was previously repaired October 29, 2024, suggesting a recurring defect. Defect confirmed by authorized dealership on multiple repair orders. Manufacturer retention team has open escalation case with no resolution. Component available for inspection — vehicle remains at dealership.
NHTSA complaint #11741608 — an unverified report by a vehicle owner.
Bonita, CA
UNKNOWN OR OTHER
Both battery continue to drain. The dealer has replace the batteries five times. My car has been at the dealer repeatedly. Most recent incident the vehicle has been with the dealer since April 10, 2026. As of today June 1, 2026 it still remains at the dealer. They have not been able to tell the cause of the drain. It also my understanding there us another grand wagoneer at the dealer with the same issue.
NHTSA complaint #11741221 — an unverified report by a vehicle owner.
Bonita, CA
ELECTRICAL SYSTEM
Both battery continue to drain. The dealer has replace the batteries five times. My car has been at the dealer repeatedly. Most recent incident the vehicle has been with the dealer since April 10, 2026. As of today June 1, 2026 it still remains at the dealer. They have not been able to tell the cause of the drain. It also my understanding there us another grand wagoneer at the dealer with the same issue.
NHTSA complaint #11741221 — an unverified report by a vehicle owner.
Las Vegas, NV
VEHICLE SPEED CONTROL
This issue has happened three times. I am on the highway going 70mph, the RPMs fluctuate, the headlights go out and then I lose propulsion/unable to maintain or increase speed. This is a safety concern as it has happened 3 times on the highway with no warning and limited time to pull over to safety. The dealership is unable to replicate the problem or diagnose an issue.
NHTSA complaint #11740480 — an unverified report by a vehicle owner.
Las Vegas, NV
ELECTRICAL SYSTEM
Car engine completely shuts down at highway speeds sudden loss of throttle/power at highway speed * RPM surging or erratic behavior * dashboard/light flickering * vehicle entering limp mode or shutting down * no-start condition afterward * then the vehicle “magically” works again later * dealership unable to reproduce it * sometimes no stored codes
NHTSA complaint #11740434 — an unverified report by a vehicle owner.
Las Vegas, NV
ELECTRICAL SYSTEM
This issue has happened three times. I am on the highway going 70mph, the RPMs fluctuate, the headlights go out and then I lose propulsion/unable to maintain or increase speed. This is a safety concern as it has happened 3 times on the highway with no warning and limited time to pull over to safety. The dealership is unable to replicate the problem or diagnose an issue.
NHTSA complaint #11740480 — an unverified report by a vehicle owner.
Las Vegas, NV
ENGINE
Car engine completely shuts down at highway speeds sudden loss of throttle/power at highway speed * RPM surging or erratic behavior * dashboard/light flickering * vehicle entering limp mode or shutting down * no-start condition afterward * then the vehicle “magically” works again later * dealership unable to reproduce it * sometimes no stored codes
NHTSA complaint #11740434 — an unverified report by a vehicle owner.
Las Vegas, NV
FUEL/PROPULSION SYSTEM
This issue has happened three times. I am on the highway going 70mph, the RPMs fluctuate, the headlights go out and then I lose propulsion/unable to maintain or increase speed. This is a safety concern as it has happened 3 times on the highway with no warning and limited time to pull over to safety. The dealership is unable to replicate the problem or diagnose an issue.
NHTSA complaint #11740480 — an unverified report by a vehicle owner.
Valley City, OHCrash
AIR BAGS
Incident: Frontal collision with a boulder at 30 MPH. 1. Component/System failure & Inspection Availability The primary failure was the Supplemental Restraint System (SRS); the driver’s frontal airbag failed to deploy during a high-energy frontal impact. Additionally, Advanced Driver Assistance Systems (ADAS)—specifically Forward Collision Warning (FCW) and Lane Departure Warning (LDW)—failed to provide alerts or initiate emergency braking prior to impact. 2. Safety Risk The failure created a life-threatening risk. Striking a boulder at 30 MPH caused substantial structural damage, requiring total replacement of the front-right and rear-right suspension assemblies. Despite the severity of the impact, the airbag remained dormant. The lack of FCW/LDW intervention meant zero mitigation was provided to prevent the roadway departure or collision, rendering primary safety features non-functional. 3. Confirmation of Problem The fact that the airbags did not deploy was confirmed by independent inspection following the collision. Assessment of the vehicle damage shows that impact forces were clearly sufficient to trigger the SRS, yet the system failed to activate. While ADAS failure is a dynamic event, the total absence of system logs or alerts during the crash sequence confirms the electronic malfunction. 4. Inspections Performed The vehicle was inspected by an insurance adjuster and collision repair professionals. These inspections documented that the impact was severe enough to cause significant mechanical failure, yet no airbag deployment occurred. The manufacturer (Stellantis/Jeep) has not yet performed a formal data download (EDR) or physical inspection. 5. Warning Lamps & Prior Symptoms No warning lamps, SRS/Airbag indicator lights, or "Service" messages appeared prior to the failure. The diagnostic interface indicated all systems were "Normal," pointing to a catastrophic "silent failure" of the sensors or the Steering Column Control Module.
NHTSA complaint #11738926 — an unverified report by a vehicle owner.
Morristown, NJ
UNKNOWN OR OTHER
Rear sunroof glass imploded spontaneously and shattered while driving
NHTSA complaint #11739121 — an unverified report by a vehicle owner.
Valley City, OHCrash
FORWARD COLLISION AVOIDANCE: WARNINGS
Incident: Frontal collision with a boulder at 30 MPH. 1. Component/System failure & Inspection Availability The primary failure was the Supplemental Restraint System (SRS); the driver’s frontal airbag failed to deploy during a high-energy frontal impact. Additionally, Advanced Driver Assistance Systems (ADAS)—specifically Forward Collision Warning (FCW) and Lane Departure Warning (LDW)—failed to provide alerts or initiate emergency braking prior to impact. 2. Safety Risk The failure created a life-threatening risk. Striking a boulder at 30 MPH caused substantial structural damage, requiring total replacement of the front-right and rear-right suspension assemblies. Despite the severity of the impact, the airbag remained dormant. The lack of FCW/LDW intervention meant zero mitigation was provided to prevent the roadway departure or collision, rendering primary safety features non-functional. 3. Confirmation of Problem The fact that the airbags did not deploy was confirmed by independent inspection following the collision. Assessment of the vehicle damage shows that impact forces were clearly sufficient to trigger the SRS, yet the system failed to activate. While ADAS failure is a dynamic event, the total absence of system logs or alerts during the crash sequence confirms the electronic malfunction. 4. Inspections Performed The vehicle was inspected by an insurance adjuster and collision repair professionals. These inspections documented that the impact was severe enough to cause significant mechanical failure, yet no airbag deployment occurred. The manufacturer (Stellantis/Jeep) has not yet performed a formal data download (EDR) or physical inspection. 5. Warning Lamps & Prior Symptoms No warning lamps, SRS/Airbag indicator lights, or "Service" messages appeared prior to the failure. The diagnostic interface indicated all systems were "Normal," pointing to a catastrophic "silent failure" of the sensors or the Steering Column Control Module.
NHTSA complaint #11738926 — an unverified report by a vehicle owner.
Valley City, OHCrash
LANE DEPARTURE: WARNING
Incident: Frontal collision with a boulder at 30 MPH. 1. Component/System failure & Inspection Availability The primary failure was the Supplemental Restraint System (SRS); the driver’s frontal airbag failed to deploy during a high-energy frontal impact. Additionally, Advanced Driver Assistance Systems (ADAS)—specifically Forward Collision Warning (FCW) and Lane Departure Warning (LDW)—failed to provide alerts or initiate emergency braking prior to impact. 2. Safety Risk The failure created a life-threatening risk. Striking a boulder at 30 MPH caused substantial structural damage, requiring total replacement of the front-right and rear-right suspension assemblies. Despite the severity of the impact, the airbag remained dormant. The lack of FCW/LDW intervention meant zero mitigation was provided to prevent the roadway departure or collision, rendering primary safety features non-functional. 3. Confirmation of Problem The fact that the airbags did not deploy was confirmed by independent inspection following the collision. Assessment of the vehicle damage shows that impact forces were clearly sufficient to trigger the SRS, yet the system failed to activate. While ADAS failure is a dynamic event, the total absence of system logs or alerts during the crash sequence confirms the electronic malfunction. 4. Inspections Performed The vehicle was inspected by an insurance adjuster and collision repair professionals. These inspections documented that the impact was severe enough to cause significant mechanical failure, yet no airbag deployment occurred. The manufacturer (Stellantis/Jeep) has not yet performed a formal data download (EDR) or physical inspection. 5. Warning Lamps & Prior Symptoms No warning lamps, SRS/Airbag indicator lights, or "Service" messages appeared prior to the failure. The diagnostic interface indicated all systems were "Normal," pointing to a catastrophic "silent failure" of the sensors or the Steering Column Control Module.
NHTSA complaint #11738926 — an unverified report by a vehicle owner.
East Greenwich, RI
POWER TRAIN
Transmission and fuel injector malfunction: Vehicle shutters upon acceleration. Particularly noticeable driving up hill or when maintaining speeds. Vehicle is available for inspection upon request. Jeep acknowledges the issue, noted a malfunction with PICO data and a fuel injector repair was done under warranty. Stellantis deems the shuttering "acceptable." Safety is at risk as there is a hesitation and inconsistency in the transmission while driving. Yes the problem has been reproduced by 2 dealers, a Stellantis Starcase was opened and Stellantis has a SOL published for service centers but is refusing to release the fine print of the SOL to the consumer. The vehicle has not been inspected by the manufacturer despite 3 open cases requesting that a Stellantis Master Technician review the issue. Yes there were several warning lights including "Service Transmission" and "Check Engine" that began appearing at 6000 miles. The issue persists today at 14k miles.
NHTSA complaint #11738549 — an unverified report by a vehicle owner.