34 of the
1,461 complaints about the 2005 Jeep Liberty are about the
braking system — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
37,000 miles.
WHEN BREAKING ON ANYTHING OTHER THAN DRIVE PAVEMENT ALL FOUR TIRES LOCK UP. I HAVE GONE THROUGH NUMEROUS INTERSECTIONS AND STOP SIGNS AND BEEN LUCKY ENOUGH TO NOT HIT ANYONE. I NOW HAVE TO APPROACH STOP SIGNS AND LIGHTS THAT HAVE ANY INCLINE BY PUMPING MY BREAKS AND COMING TO A CRAWL. THIS NEVER HAPPENED WITH MY 2003 AND IT DIDNT HAPPEN WHEN I FIRST BOUGHT THE JEEP. SINCE I LIVE IN MAINE WHERE WINTERS ARE BAD IT IS VERY TROUBLING AND STRESSFUL.
NHTSA complaint #11155958 — an unverified report by a vehicle owner.
at 15,600 milesNaugatuck, CT
SERVICE BRAKES
TRIED TO START MY JEEP WITH PUTTING CAR KEYS IN THE IGNITION, NOTHING HAPPENED, SO SINCE I HAVE REMOTE CAR KEYS I TRIED THEM ON THE OUTSIDE OF THE STREET AND CAR DID START. SO NOW I DONT KNOW WHAT TO DO CAUSE NOW I NEED TO USE MY REMOTE CAR KEYS. IT ALSO MAKES SOME NOISES WHEN YOU BACK UP THE CAR.
NHTSA complaint #11115183 — an unverified report by a vehicle owner.
at 100,000 milesLOS Angeles, CACrash1 injured1 killed
SERVICE BRAKES
THE ELECTRICAL SYSTEM FAILS FROM WINTER TO SUMMER CAUSING MISCELLANEOUS INFORMATION TO THE COMPUTER, THE AUTO CAN OVERHEAT, IT CAN ALSO CLEAR DOWN AND OPEN FAILURE OF GASOLINE. THE BALL JOINTS FAIL TRULY. IT HAPPENED TO ME IN THREE OCCASIONS WHEN I CIRCULATED BY THE CITY WHEN CROSSING ON A STREET, WHILE PASSING A TUMBLE, AND ON A TERRACE STREET. THE FRONT BRAKE SYSTEM BREAKS CAUSING BRAKE LIQUID LEAKS THIS IS CAUSED BY THE WARMING OF PARTS AND DIRT. I SAW THE STAIN IN THE SOIL WHEN I PARK IN MY GARAGE AND CHECK.
NHTSA complaint #10993178 — an unverified report by a vehicle owner.
at 200,000 milesRuskin, FL
SERVICE BRAKES
IT'S RUSTING UNDER MY JEEP, THE BRAKES AND BRAKE LINES ARE RUSTING AT AN ALARMING RATE AND THE UNDERCARRIAGE IS RUSTING FAST. I WAS DRIVING WHEN MY RUSTY BRAKE LINE BROKE. .I I AM STILL PAYING FOR THIS JEEP. AND I HEARD OF THE GAS TANK HAVING PROBLEMS.
NHTSA complaint #10967299 — an unverified report by a vehicle owner.
at 111,000 milesGreen Cove Springs, FL
SERVICE BRAKES
PARKING/EMERGENCY BRAKE DOES NOT HOLD THE VEHICLE. BRAKES HAVE BEEN REPLACED AND INSPECTED IN GOOD CONDITION. THIS MODEL IS EQUIPPED WITH AN AUTO-ADJUSTING SYSTEM THAT DOES NOT AUTO ADJUST AS STATED IN THE SERVICE MANUAL. VEHICLE HAS POPPED OUT OF GEAR AND COASTED FROM ITS PARKING SPOT WITH PARKING BRAKE FULLY APPLIED. (SEE COMPLAINT 10897627 FOR MANUAL TRANSMISSION COMPLAINT). NO RECALLS OR SERVICE BULLETIN RELATING TO THIS SAFETY ISSUE.
NHTSA complaint #10897630 — an unverified report by a vehicle owner.
at 92,000 milesBethesda, MD
SERVICE BRAKES
ABS SENSOR IN REAR DIFFERENTIAL FAILED AFFECTING THE ABILITY OF THE ABS BRAKING SYSTEM TO FUNCTION. WELL KNOWN PROBLEM ON THE INTERNET IDENTIFYING FRAYED WIRES TO THE ABS SENSOR. THIS VEHICLE HAS HAD 3 SENSOR FAILURES.
NHTSA complaint #10837973 — an unverified report by a vehicle owner.
at 124,547 milesFlushing, NY
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING OVER A BUMP AT APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE WHEN PRESSING THE BRAKE PEDAL. THE CONTACT INDICATED THAT THE ABS SENSOR LIGHT LATER ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,547. UPDATED 11/09/15*LJ
NHTSA complaint #10745757 — an unverified report by a vehicle owner.
at 80,000 milesWarner Robins, GA
SERVICE BRAKES
VEHICLE WAS ROLLING BACKWARDS WHEN BRAKE WAS APPLIED WHILE SITTING ON A HILL AT A STOP SIGN. JEEP WOULD NOT MOVE FORWARD WHEN GAS WAS APPLIED IT TRIED TO ROLL BACKWARDS AS IF IT WERE A MANUAL TRANSMISSION.
NHTSA complaint #10716394 — an unverified report by a vehicle owner.
Cheektowaga, NY
SERVICE BRAKES
THIS IS A SAFETY COMPLAINT ON A 2005 JEEP LIBERTY COMPLAINT FOR THE 3 RECALLS. BALL JOINTS, TRAILER HITCH AND CONTROL ARMS. ON THIS DAY I BROUGHT MY VEHICLE TO TRANSITOWNE IN WILLIAMSVILLE, NY FOR THE RECALLS, I NEVER RECEIVED THE BALL JOINT RECALL PREVIOUSLY. MY VEHICLE WAS SAFE, NO NOISE, NO PROBLEMS AND WAS CURRENTLY IN MINT CONDITION MECHANICALLY AND OTHERWISE. I DROPPED IT OFF THURSDAY NIGHT 5/7/2015 TO BE WORKED ON 7/8/2015. THEY CALLED THE MORNING OF 7/8/2015 TO SAY THE VEHICLE WAS COMPLETE. AS I DROVE HOME THE WHEEL SHAKES AND FRONT END MAKES NOISE WHILE BRAKING AND SOUNDS LOOSE. I IMMEDIATELY RETURNED IT, THEY WERE RUDE AND AFTER MY OBVIOUS FRUSTRATION FINALLY DECIDED TO TAKE A TEST DRIVE. WHEN SAL, THE SERVICE COORDINATOR CAME BACK AND ACTUALLY ADMITTED (WITH A WITNESS) I WAS ONE IN A MILLION THAT RECEIVED BAD BALL JOINTS BUT THAT THEY DON'T HAVE ANY MORE I WOULD HAVE TO WAIT. I EXPLAINED WHEN BRAKING SOMETHING IS RUBBING, STEERING IS SHAKY AND MAKES A CLUNK NOISE FROM BALL JOINTS. THEY LET ME DRIVE AWAY WITH A VEHICLE THAT IS UNSAFE. LOOSE BALL JOINTS WITH ANY PLAY IN THEM CAN RESULT IN AN ACCIDENT. THEY OFFERED NO RENTAL, NO HELP AND IGNORE ME. I HAVE MY OWN BUSINESS (SOLE) AND CANNOT DRIVE IT, I DON'T TRUST IT AND IT CANNOT BE DRIVEN TO KAYAKING. MY ENTIRE WEEKEND WAS RUINED NOT TO MENTION I CANNOT DRIVE A NOISY, DANGEROUS VEHICLE. THEY DID NOT REPLACE THE TRAILER HITCH EVEN THOUGH IT'S 10 YEARS OLD (I PUT IT ON MYSELF) DID NOT COME WITH THE JEEP, AND IT'S WELDS ARE RUSTY AND BRITTLE, THEY DID NOT CARE ABOUT THAT EITHER. CHRYSLER CASE # 26946712. I FEEL LIKE NOBODY CARES ABOUT MY PROBLEM, IT CAN'T BE LEGAL FOR A DEALERSHIP TO SEND DRIVERS HOME WITH VEHICLES THAT HAVE LOOSE BALL JOINTS AND TELL THEM IT'S SAFE, THEY HAVE NO IDEA WHERE I GO AND DRIVE WITH MY VEHICLE, IT'S CONSTRUCTION SEASON AND ONE POTHOLE ON THE THRUWAY COULD KILL ME.
NHTSA complaint #10715525 — an unverified report by a vehicle owner.
at 98,000 milesAkron, OH
SERVICE BRAKES
I WAS COMING HOME THE DAY BEFORE THE HOLIDAY. IT WAS A BUSY DAY AROUND 4:30 PM. I BEGAN HEADING DOWN THE HEEL AND THE CAR JUST TURNED OFF. I WAS UNABLE TO RESTART, STEER, BRAKE OR CONTROL ANY ASPECT OF THE CAR. UNFORTUNATELY WHEN THE CAR STOPPED, IT THREW ME FORWARD INTO THE DASH. FORTUNATELY, THE GENTLEMAN THAT WAS IN FRONT OF ME SAW ME WAVING AND YELLING I COULDN'T STOP AND RISKED HIS LIFE BY PULLING IN FRONT OF THE ONCOMING TRAFFIC TO ALLOW MY CAR TO CONTINUE SOARING DOWN THE HILL. ONCE I REACHED THE BOTTOM OF THE HILL, MY VEHICLE CAME TO REST BETWEEN TWO LANES OF A FOUR LANE ROAD. MIND YOU THIS ROAD HAS HILLS COMING FROM BOTH WAYS. FORTUNATELY AGAIN, A TOW TRUCK DRIVER CAME ALONG AND STOPPED TRAFFIC UNTIL HE COULD SAFELY TOW ME INTO MY DRIVEWAY (FREE OF CHARGE). WHEN I TRIED STARTING THE VEHICLE AGAIN IT RAN LIKE IT WAS ABOUT TO BLOW UP AND RATTLED SOMETHING TERRIBLE. I CONTACTED CHEVROLET AND THEY EXPLAINED THAT THEY HAD NEVER HEARD OF ANY SUCH SITUATION REGARDING MY TYPE OF VEHICLE. HOWEVER, AS THE STORIES BEGAN SPILLING INTO THE MEDIA, IT WAS LIKE RELIVING THAT MOMENT OVER AND OVER AGAIN, BUT UNFORTUNATELY FOR SOME THEIR SITUATION DIDN'T TURN OUT AS WELL. HOW LONG WILL THIS MAJOR MOTOR COMPANY BE ABLE TO RISK HUMAN LIVES JUST TO MAKE A PROFIT. WHY DON'T THEY JUST ADMIT THAT THEY USED DEFECTIVE PARTS TO MAKE A BIG PROFIT AND IT HAS NOW BACK FIRED.
NHTSA complaint #10712800 — an unverified report by a vehicle owner.
at 81,000 milesNorristown, PA
SERVICE BRAKES
WHILE DRIVING APPROXIMATELY 45 MPH VEHICLE'S PRIMARY BRAKE SYSTEM FAILED. THE VEHICLE WAS ABLE TO BE STOPPED USING THE EMERGENCY BRAKE. INSPECTING THE BRAKE SYSTEM IT WAS IDENTIFIED THAT THE FRONT DRIVER SIDE BRAKE LINE HAD CORRODED.
NHTSA complaint #10631169 — an unverified report by a vehicle owner.
at 35,000 milesS Ozone PK, NY
SERVICE BRAKES
WHEN DRIVING OVER METAL PLATES OR SMALL PATCHES OF ICE FRONT WHEELS LOCK AND MAKE STEERING IMPOSSIBLE IF BRAKES ARE BEING APPLIED. THIS IS HAPPENING AT VERY LOW SPEED. I BOUGHT THIS JEEP USED.
NHTSA complaint #10627147 — an unverified report by a vehicle owner.
at 166,000 milesWoodbridge, VACrash2 injured
SERVICE BRAKES
WHILE DRIVING THE VEHICLE IN A BUSY HIGHWAY THE STEERING BECOMES HEAVY AND SOME FLUID SPLASHED ON THE FRONT WINDSHIELD AND SUDDENLY LOST STEERING AND GEARING .I FORCED THE VEHICLE TO THE SHOULDER AND STEPPED OUT OF IT TO CHECK WHAT WENT WRONG. THERE WAS NO LIGHT INDICATOR OR OVERHEATING. AS SOON AS I STEPPED OUT OF THE CAR IT STARTS ROLLING BACKWARD, SO IT LOST BRAKING AS WELL..I WAS PANICKING AND PICTURING HOW MANY ACCIDENTS AND TOLL DEATH WOULD HAVE HAPPENED ON THE SCENE. ONE MOVING CAR HAD COLLIDED WITH MY VEHICLE WHILE IT WAS ROLLING BACKWARD AND TWO PEOPLE GOT INJURED. THE POLICE HAVE BEEN NOTIFIED AND MY JEEP GOT TOWED AS IT IS NOT DRIVABLE. I HAVE CONTACT CHRYSLER AND THEY RETURN MY CALL AND PROMISE TO SEND THEIR ENGINEER TO INVESTIGATE AND FIND OUT WHAT WENT WRONG WITHOUT WARRING AND IT COULD HAVE CAUSED A TOTAL DISASTER ON 95 NORTH .
NHTSA complaint #10593086 — an unverified report by a vehicle owner.
at 36,000 milesBullhead City, AZ
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE OF THE VEHICLE WOULD EXHIBIT A LOUD CLUNKING NOISE WHEN BRAKING TO A COMPLETE STOP. THE DEALER AND MANUFACTURER WERE CONTACTED BUT DENIED ASSISTANCE WITH REPAIRING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 37,000.
NHTSA complaint #10432355 — an unverified report by a vehicle owner.
at 37,000 milesChicago, IL
SERVICE BRAKES, HYDRAULIC
ON SUNDAY, MARCH 6, 2011, MY 2005 JEEP LIBERTY EXPERIENCED A TIRE BLOWOUT THAT WAS ASSOCIATED TO A JEEP CONFIRMED FAULTY REAR SET OF BRAKE CALIPERS AND ROTORS. I HAVE TAKEN MY CAR IN ON FOUR PREVIOUS OCCASIONS REGARDING A "LOUD SCRAPING AND GRINDING" NOISE FROM THE REAR TIRES AND A BURNING ODOR. ON ALL OCCASIONS, THE CAR WAS TAKEN TO A CHRYSLER, DODGE, JEEP DEALERSHIP AND WAS INFORMED THAT THERE WAS NO ISSUE. AFTER THE INCIDENT ON MARCH 11TH THAT DROVE ME OFF THE ROAD AND IN TO A DITCH, I CONTACTED THE JEEP CORPORATE OFFICES. MY CASE WAS ESCALATED TO A SPECIAL INVESTIGATIONS TEAM WHO DISPATCHED A FIELD ENGINEER FROM JEEP. THE ENGINEER ASSESSED THE JEEP ON THAT FRIDAY AND TOOK PHOTOS FOR CORPORATE. AFTER ~5 DAYS, I RECEIVED A CALL FROM THE LEGAL DEPARTMENT AT JEEP CORPORATE WHO INFORMED ME THAT, INDEED, THE ISSUE THAT I HAVE BEEN ATTESTING FOR THE PAST FOUR MONTHS WAS A CRITICAL ISSUE AND DID INVOLVE BRAKE CALIPERS AND ROTORS THAT WERE FUSED TOGETHER AND COULD LEAD TO A "FIRE AND POSSIBLY AND ACCIDENT" AFTER A RUDE CONVERSATION WITH THE AGENT WHO INDICATED THAT I "WAS PISSY", THE LEGAL DEPARTMENT INDICATED THAT IN ORDER TO RECEIVE REPAIRS, I WOULD NEED TO REMOVE ANY LIABILITY FORM JEEP BY VERBALLY AUTHORIZING THE REPAIR. THEY WOULD NOT PROVIDE ANY WRITTEN DOCUMENTATION REGARDING THE CASE. SINCE THEN, JEEP HAS HELD MY VEHICLE AND WILL NOT PROVIDE ANY UPDATES. THE DEALERSHIP THAT HAS MY VEHICLE AND ALL SUPPORTING AREAS ARE BOUND TO CONFIDENTIALITY TO THE LEGAL DEPARTMENT AND I HAVE BEEN WITHOUT A CAR FOR 8 DAYS. MOST INTRIGUINGLY, I HAVE A SERVICE CONTRACT THAT COVERS THIS ISSUE AND JEEP REFUSES TO REPAIR THE ISSUE, INDICATING THAT THIS IS A LEGAL ISSUE AND A MEMBER OF THEIR TEAM "WILL RETURN MY CALL" WHICH I HEAR EVERY DAY. FROM THIS, I HAVE DETERMINED THAT THIS IS A LARGER ISSUE THAT JEEP REFUSES TO ACKNOWLEDGE AND LEAVES ME NO RECOURSE THAN TO EXPLORE OTHER AVENUES TO GET MY CAR BACK (REPAIRED) AND TO FOLLOW-THROUGH ON THEIR CONTRACTUAL OBLIGATIONS FOR A SAFE CAR.
NHTSA complaint #10390554 — an unverified report by a vehicle owner.
at 57,080 milesBayfield, CO
SERVICE BRAKES, HYDRAULIC
WHILE TRAVELING ON THE HIGHWAY AT APPROX 55-60 MPH, DRIVER DEPRESSED BRAKES TO QUICKLY SLOW DOWN TO AVOID THE CAR IN FRONT WHICH HAD SLOWED AND WAS TURNING. REAR BRAKES ON VEHICLE LOCKED CAUSING VEHICLE TO SCREECH, TIRES TO SMOKE AND VEHICLE TO SPIN AROUND IN A CIRCLE AND CROSS CENTER LINE ON THE HIGHWAY. IT WAS A CLEAN, DRY HIGHWAY AT APPROX 5:45 PM. FORTUNATELY, THERE WERE NO OTHER VEHICLES IN THE AREA BESIDES THE ONE IN FRONT. HAD AN AUTOMOBILE BEEN BEHIND THE VEHICLE, IT WOULD HAVE RESULTED IN A CRASH. DRIVER WAS ABLE TO DRIVE AWAY FROM THE SCENE. ABS LIGHT CAME ON AFTER THE INCIDENT, BUT DID NOT ILLUMINATE WHEN VEHICLE WAS STARTED THE NEXT TIME ABOUT 2 HOURS LATER. ABS LIGHT WAS NOT ON PRIOR TO THE INCIDENT. VEHICLE HAS NOT BEEN OPERATED SINCE IT WAS RE-STARTED 2 HOURS AFTER INCIDENT AND DRIVEN ABOUT 6 MILES HOME.
NHTSA complaint #10339744 — an unverified report by a vehicle owner.
at 37,250 milesAkron, OH
SERVICE BRAKES, HYDRAULIC
REAR LEFT WHEEL CALIPER UP. 37,000 MILES IN THE CAR WITH BRAND NEW PADS AND ROTORS INSTALLED 200 MILES AGO.
NHTSA complaint #10330538 — an unverified report by a vehicle owner.
at 30,000 milesElkton, MD
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT NOTICED A BURNING SMELL FROM THE LEFT REAR WHEEL AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE CALIPER HAD LOCKED UP. THE VEHICLE WAS REPAIRED UNDER WARRANTY. HOWEVER, THE FAILURE OCCURRED AGAIN SO THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE CALIPER HAD SEIZED UP AGAIN AND THE ROTORS WAS WORN. THE CONTACT PLANNED TO TAKE THE VEHICLE TO THE DEALERSHIP FOR REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 50,000.
NHTSA complaint #10330260 — an unverified report by a vehicle owner.
at 45,000 milesMedway, MACrash
SERVICE BRAKES, HYDRAULIC
2005 JEEP LIBERTY LTD , WAS HAVING BRAKE PROBLEMS. IT WAS SHIMMYING ETC, WHEN I PUT ON BRAKES AND AT TIMES THE PEDAL WENT TO THE FLOOR. I WAS INVOLVED IN AN ACCIDENT WHEN MY JEEP WOULD NOT STOP WHEN I PUT ON BRAKES. I REARENDED SOMEONE. I HAD A MECHANIC CHECK THIS OUT BEFORE ACCIDENT AND COULD NOT FIND ANYTHING WRONG. I HAVE OWNED 3 JEEPS IN MY LIFE TIME AND NEVER HAD PROBLEMS. I HAVE A $3000 REPAIR TO MY CAR BECAUSE OF BRAKE FAILURE, PLUS THE AIRBAGS DID NOT COME OUT. I EXPECT SOMEONE TO CONTACT ME IMMEDIATELY.
NHTSA complaint #10290214 — an unverified report by a vehicle owner.
at 45,000 milesTeaneck, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL DOES NOT DISENGAGE FROM THE PARKED POSITION; THEREFORE, IT CAUSED THE BRAKE PAD AND ROTOR TO OVERHEAT. THE DEALER REPLACED THE BRAKE PAD AND ROTOR SEVERAL TIMES; HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE EXACT CAUSE OF THE FAILURE. EACH TIME THE FAILURE RECURS, THE ROTOR AND BRAKE PAD ARE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE IS OUT OF WARRANTY AND INFORMED THE CONTACT THAT IF HE IS UNHAPPY WITH THE DEALER, HE SHOULD GO TO ANOTHER DEALER. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 45,000.
NHTSA complaint #10223734 — an unverified report by a vehicle owner.
at 45,000 milesTeaneck, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL DOES NOT DISENGAGE FROM THE PARKED POSITION; THEREFORE, IT CAUSED THE BRAKE PAD AND ROTOR TO OVERHEAT. THE DEALER REPLACED THE BRAKE PAD AND ROTOR SEVERAL TIMES; HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE EXACT CAUSE OF THE FAILURE. EACH TIME THE FAILURE RECURS, THE ROTOR AND BRAKE PAD ARE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE IS OUT OF WARRANTY AND INFORMED THE CONTACT THAT IF HE IS UNHAPPY WITH THE DEALER, HE SHOULD GO TO ANOTHER DEALER. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 45,000.
NHTSA complaint #10223734 — an unverified report by a vehicle owner.
at 26,000 milesLatrobe, PACrash
SERVICE BRAKES, AIR:DRUM:DRUM
THE BRAKES ON MY 2005 JEEP LIBERTY FAILED IN A MALL PARKING LOT AND CAUSED AN ACCIDENT. ONLY 1-1/2 MONTHS EARLIER I HAD REAR BRAKES REPLACED AT THE SUGGESTION OF THE DEALERSHIP (MILEAGE WAS 25,000 MILES). THE DEALERSHIP NEAR THE ACCIDENT SITE SAID THERE WAS NOTHING WRONG. I TOOK IT BACK TO THE ORIGINAL DEALERSHIP WHERE I PURCHASED THE VEHICLE (TWICE), AND THEY SAID THEY CHECKED EVERYTHING AND COULD FIND NO PROBLEM. THE BRAKES FAILED TWICE SINCE THE ACCIDENT; FORTUNATELY THERE WERE NO VEHICLES OR PEDESTRIANS AROUND. THERE ARE TIMES WHEN BRAKING THAT IT FEELS LIKE THE BRAKES ARE SLIPPING. I AM AFRAID TO DRIVE THE VEHICLE. CONTACTED JEEP COMPLAINT LINE AND THERE IS NOTHING THEY WILL DO BECAUSE I HAVE NO PHYSICAL EVIDENCE THERE IS A PROBLEM. I STOPPED AT THE DEALERSHIP A THIRD TIME, AND THE SERVICE MANAGER SAID IT COULD BE AN INTERMITTENT PROBLEM AND UNLESS THEY ARE DRIVING IT AT THE TIME OF THE INCIDENT, THEY CANNOT HELP ME. CONSEQUENTLY, THERE WAS $3,300 DAMAGE DONE TO MY JEEP AND I AM NOT SURE OF THE DAMAGE TO THE OTHER VEHICLE. I HAD TO PAY $500 DEDUCTIBLE, $100 FOR A RENTAL, AND MY INSURANCE RATES WILL SURELY RISE.
NHTSA complaint #10209065 — an unverified report by a vehicle owner.
at 32,302 milesSylva, NCCrash1 injured
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING DOWN MY 3/10 MILE PRIVATE ROAD, APPROXIMATELY A 12% GRADE WITH BRAKE PEDAL ENGAGED WHEN SUDDENLY THE PEDAL WENT TO THE FLOOR AND THE STEERING WHEEL LOCKED. THE CAR WENT 150' & DOWN A 12' EMBANKMENT HEAD FIRST ONTO A GRAVEL DRIVE AND LANDED UPSIDE DOWN. I WAS CONSCIOUS AT ALL TIMES AND CRAWLED OUT THE PASSENGER SIDE WINDOW. IT WAS AN HOUR BEFORE I WAS FOUND. I HAD 2 BROKEN LEGS & CRACKED 2ND VERTEBRA. I SPENT 5 MONTHS IN HOSPITALS & A NURSING HOME WITH A HALO ON MY HEAD & FIXATORS ON MY LEGS. THE CAR WAS TOTALED.
NHTSA complaint #10205830 — an unverified report by a vehicle owner.
at 22,700 milesAllentown, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
I HAD THE 2005 JEEP LIBERTY IN FOR INSPECTION THE OTHER DAY. I ONLY HAD 22, 700 MILES ON IT. I WAS TOLD IT NEEED REPLACEEMENT OF REAR BRAKES, AND THE ROTORS NEEDED TO BE TURNED. I FELT THAT THERE WAS A DEFECT OR A PROBLEM CAUSING THIS TO HAPPEN.
NHTSA complaint #10195270 — an unverified report by a vehicle owner.
at 22,700 milesAllentown, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAD THE 2005 JEEP LIBERTY IN FOR INSPECTION THE OTHER DAY. I ONLY HAD 22, 700 MILES ON IT. I WAS TOLD IT NEEED REPLACEEMENT OF REAR BRAKES, AND THE ROTORS NEEDED TO BE TURNED. I FELT THAT THERE WAS A DEFECT OR A PROBLEM CAUSING THIS TO HAPPEN.
NHTSA complaint #10195270 — an unverified report by a vehicle owner.
Fayetteville, NC
PARKING BRAKE
I HAVE A 2005 JEEP LIBERTY WHICH WAS RECALLED BACK IN SEPTEMBER 2006 DUE TO LOWER BALL JOINTS. ,MY CAR WAS SERVICED BACK IN OCTOBER, AND THERE WAS NO MENTION OF SUCH RECALL AT THE TIME. NOW THAT I RECEIVED THE NOTICE BY MAIL I CALLED TO HAVE IT REPLACED, AND I THEN HAVE TO WAIT 6-8 WEEKS ON A PART THAT WAS A SAFETY ISSUE AND COULD CAUSE A DEATH IN MY FAMILY, THAT PROBLEM WAS SUPPOSED TO BE CORRECTED AT THAT TIME OF SERVICE, ALSO THE HAND BRAKE NEVER WORKED THE WAY IT SHOULD SINCE THE CAR WAS MPURCHASED TOOK VEHICLE ON SEVERAL OCASSIONS TO DEALER, BUT THEY KEPT SAYING THAT NOTHING WAS WRONG WITH IT, VERY BAD CUSTOMER SERVICE,AND I'M NOT THE ONLY ONE SAYING THAT, JUST HAVE TO LISTEN TO THE PEOPLE WAITING ON THEIR VEHICLES WHILE THEY WERE BEING SERVICED.
NHTSA complaint #10186007 — an unverified report by a vehicle owner.
Palm Beach, FL
PARKING BRAKE
2005 JEEP LIBERTY SPORT WITH CONCERNS ABOUT RECALL ON LOWER BALL JOINT**CC THE CONSUMER WAS UPSET THAT KNOW ONE AT HER LOCAL DEALERSHIP MENTIONED THE RECALL ON THE LOWER BALL JOINTS, DESPITE THE FACT SHE HAD BEEN THERE SEVERAL TIRES TO HAVE HER VEHICLE SERVICED. THE EMERGENCY BRAKE DID NOT HOLD, THE DEALER ADJUSTED THE PARKING BRAKE. THE VEHICLE WOULD PULL TO THE LEFT, THE DEALER PERFORMED AN ALIGNMENT.
NHTSA complaint #10182673 — an unverified report by a vehicle owner.
at 30,015 milesBloomfield, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I OWN A 2005 JEEP LIBERTY IT HAS 30000 MILES ON IT .. WAS DRIVING ONE DAY AND I HEARD BACK BRAKES SQUEALING ... EVERY TIME I PUT ON BRAKES THE SQUEAL GOT WORSE AD THE BRAKE PEDAL GOT LOWER AND LOWER... CALLED THE DEALER AND THEY ADV ME BRAKES ARE NO LONGER UNDER WARRANTY AFTER 12000 MILES AND A DIAGNOSTIC WOULD COST $59.99 ... I TOOK THE CAR TO A MIDAS AUTOMOTIVE SHOP AND THEY DISCOVERED THE PROBLEM WAS WITH THE CALIPER ... IT HAD SEIZED THE LEFT REAR BRAKE PADS AND ROTORS AND A PISTON IN THE CALIPER WAS COMPLETELY LOCKED MAKING THE BRAKE UNABLE TO UNLOCK PROPERLY ANT THAT IS WHERE THE GRINDING NOISE WAS COMING FROM... THE CALIPER WAS DAMAGED AND THE CALIPER AS WELL AS THE BRAKE PADS AND ROTORS WERE REPLACED ... (ALL PARTS WERE RECOVERED) THE LEFT REAR WHEEL HAD RUST DAMAGE DUE TO THE FLAKING OF THE BRAKE PARTS ... WHEN THESE THINGS WERE EXPLAINED TO THE DEALER HE ADVISED THAT THE CALIPER WAS COVERED UNDER WARRANTY BUT I WOULD HAVE TO CALL CHRYLSER TO GET A REFUND... WHEN I CALLED CHRYLSER AND SPOKE W/ KATHY (SENIOR STAFF AGENT) AND STEVEN(FLOOR SUPERVISOR) @ 800-521-9922- THEY REFUSED TO BELIEVE THIS PROBLEM HAPPENED ...SAYING A CHRYSLER DEALER WAS THE ONLY ONES WHO WOULD BE ABLE TO DIAGNOSE THIS TYPE OF PROBLEM PROPERLY ... THEY WOULD NEED ONE OF THEIR CERTIFIED TECH'S TO WITNESS THIS TYPE OF PROBLEM... I ADVISED THEM I HAVE ALL THE PARTS AND THEY REFUSED TO DO ANYTHING OR ADMIT THERE WAS A PROBLEM...(THEY REFUSED TO GIVE A REFUND BECAUSE THE WORK WAS NOT DONE AT A CHRYSLER DEALER) THEY ALSO ADVISED ME TO CALL THE DEALER BECAUSE THE MISUNDERSTANDING CAME FROM THEM.,.. I AM WRITING YOU WITH THIS COMPLAINT BECAUSE I FEEL IT NEEDS TO BE KNOWN THAT MAJOR BRAKE PARTS WEAR OUT ON A SUV AFTER 30000 MILES AND THIS NEEDS TO BE INVESTIGATED...
NHTSA complaint #10181888 — an unverified report by a vehicle owner.
at 22,800 milesHuntingburg, IN
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOORBOARD, AND THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE MASTER CYLINDER NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY THE DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT ALERTED.
NHTSA complaint #10174714 — an unverified report by a vehicle owner.
at 22,800 milesHuntingburg, IN
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOORBOARD, AND THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE MASTER CYLINDER NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY THE DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT ALERTED.
NHTSA complaint #10174714 — an unverified report by a vehicle owner.