54 of the
1,732 complaints about the 2003 Jeep Liberty are about the
braking system — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
30,500 miles.
I PURCHASED THIS JEEP 2 YRS AGO. DIDN'T KNOW ABOUT ISSUES WITH THE EMERGENCY BRAKES. I USED THE EMERGENCY BRAKE THE OTHER DAY AND THE JEEP KEPT ROLLING AND I WAS PARKED ON A LOW INCLINE HILL AND IT WOULD NOT STOP. I WENT ONLINE AND SAW THIS WAS A MAJOR ISSUE. CONTACTED CHRYLSER THEY SAID THEY ONLY WORK ON 2010 MODELS. THIS IS A MAJOR PROBLEM AND I'M SURE THEY ARE OTHER OLDER MODELS WITH SAME ISSUE. HOW CAN A SO CALLED REPUTABLE COMPANY NOT TAKE CARE OF THEIR ISSUE NO MATTER HOW OLD MODEL IS. THEY CLAIM BRAKES ARE SELF-ADJUSTING NO SO.
NHTSA complaint #11581819 — an unverified report by a vehicle owner.
San Antonio, TX1 injured
SERVICE BRAKES
The airbag deployed on my wife that was in her third trimester pregnancy while driving on the highway, which left the baby and my wife at risk. She was sent to the emergency for abdominal trauma. Chrysler, Jeep, Dodge, or RAM dealer were unable to locate a recall number for the Jeep Airbag System Occupant Restraint Control (ORC) module. It was a very long process and Chrysler, Jeep, Dodge, or Ram dealership located on I-10 kept giving us different responses about our airbag being at the dealership and then later finding out that they did not have the airbag in stock. The dealership offered $500 to keep the vehicle, but I refused and just wanted them to repair the airbag. The dealership kept calling us to pick up the vehicle and in order to do that, we would have to get it towed to where we lived. Luckily, a staff member at the dealership informed us that if we were to pick up the Jeep at that time then we would be fully responsible for it and could not hold the dealership accountable if something worse happened. Instead of following through with towing it, we did our own research and discovered that there were several similar testimonies about this issue for the same year make and model, (2003 Jeep Liberty). We called corporate several times and they were unable to locate the recall number nor give us a solution. After several months had passed, we finally received a recall number via text and email from Mopar.com. ( FCA Recall # R06). We then contacted the dealership with the recall number and confirmed that this was an issue that needed to be taken care of. They took several months to locate an airbag and finally repair the ORC module. Once the vehicle was ready for pick up, they did not exactly walk us through the vehicle and new parts installed. The Jeep was in poor condition; it was left outside, uncovered, and paint is now peeling. Seatbelts do not spring back, dash lights are dim and steering is screeching, engine light is on. This took a total of 8 months.
NHTSA complaint #11465077 — an unverified report by a vehicle owner.
at 115,000 milesNEW Haven, CTCrash2 injured
SERVICE BRAKES
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH IN RAIN, SLEET, AND SNOW, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 70 MPH. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THE VEHICLE SLID ACROSS THE INTERSTATE AND CRASHED INTO THE DIVIDER IN THE MIDDLE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT SUSTAINED INJURIES TO THE MOUTH AREA, BACK, AND LEGS. THE PASSENGER OF THE VEHICLE RECEIVED SHOULDER INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.*DT
NHTSA complaint #11286912 — an unverified report by a vehicle owner.
at 148,000 milesNEW Braunfels, TXCrash
SERVICE BRAKES
ON 8-15-2018, I (DRIVER/OWNER OF A 2003 JEEP LIBERTY SPORT) WAS LEAVING MY PARKING SPOT AT A CONVENIENCE STORE. WHEN I PUT THE VEHICLE IN REVERSE, IT IMMEDIATELY STARTED SPEEDING BACKWARDS. WHEN I APPLIED THE BRAKES WITH ALL THE FORCE I COULD MUSTER, IT FAILED TO STOP THE VEHICLE. THE TIRES WERE SQUEALING & BLACK TIRE MARKS WERE LEFT ON THE PAVEMENT. MY VEHICLE STOPPED WHEN I SLAMMED INTO THE FRONT END OF A PARKED CAR WHICH WAS NEXT TO A GAS PUMP WITH THE DRIVER INSIDE. FORTUNATELY NOBODY WAS HURT. NO POLICE REPORT WAS FILED BUT MY INSURANCE COMPANY WAS CALLED IMMEDIATELY TO REPORT IT. "TAKATA RECALL" I WENT TO THE LOCAL JEEP DEALERSHIP (BLUEBONNET JEEP IN NEW BRAUNFELS,TX.) WITH THE RECALL NOTICE IN HAND. THE EMPLOYEE IN THE DRIVE-UP SERVICE LANE CALLED THE OFFICE TO VERIFY IF PART WAS IN STOCK. IT WAS NOT. SHE MADE AN APPOINTMENT FOR 2 WEEKS FROM THAT DATE. I RETURNED WITH MY VEHICLE ON MY SCHEDULED APPOINTMENT DATE & WAS NOTIFIED BY A DIFFERENT EMPLOYEE THAT PART(S) WERE STILL NOT AVAILABLE & WAS TOLD THAT AN INDIVIDUAL NEEDED TO INSPECT MY VEHICLE FIRST BUT HE DIDN'T KNOW WHEN THE INSPECTOR WOULD BE AVAILABLE TO DO IT. I TOLD THAT EMPLOYEE THAT THEY WEREN'T SERIOUS ABOUT REPLACING THE PART(S) NEEDED. SO I GOT BACK IN MY CAR & DROVE HOME.
NHTSA complaint #11120114 — an unverified report by a vehicle owner.
at 168,993 milesGreen Lane, PWCrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH IN SNOWY WEATHER, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A BRIDGE ABUTMENT. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A CONCUSSION AND CHEST BRUISES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS TREATED AND RELEASED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,993.
NHTSA complaint #10846439 — an unverified report by a vehicle owner.
at 140,000 milesHenrietta, NY
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE VEHICLE WOULD LUNGE FORWARD. THE BRAKE PEDAL REQUIRED BEING DEPRESSED SEVERAL TIMES IN ORDER TO STOP THE VEHICLE FROM LUNGING FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10820928 — an unverified report by a vehicle owner.
at 145,142 milesFlora, IN
SERVICE BRAKES
INSPECTING CUSTOMERS JEEP LIBERTY FOR NO BRAKE COMPLAINT, VEHICLE WOULD NOT STOP, UPON INSPECTION FOUND P/S FRONT BRAKE HOSE RUSTED OFF AT STEEL CRIMP AT HOSE ATTACHMENT POINT, INSPECTED D/S HOSE FOUND SEVERE RUST UNDER FOAM PAD AROUND CRIMP.SEEMS LIKE A BAD DESIGN AND VERY DANGEROUS IN MY OPINION.
NHTSA complaint #10818482 — an unverified report by a vehicle owner.
at 149,000 milesWinchester, VACrash
SERVICE BRAKES
ON MARCH 3, 2015 I WAS DRIVING DOWN MY STREET AND IT HAS A SEMI-STEEP DECLINE AND MY BRAKES LOCKED UP GOING DOWN. I PUMPED MY BRAKES AND HAD MY BRAKE PEDAL TO THE FLOOR BOARD. MY JEEP LIBERTY FAILED TO STOP SENDING ME THROUGH AN INTERSECTION THROUGH A SMALL OPEN FIELD AND OVER A SMALL EMBANKMENT LANDING ON THE ROOF OF MY JEEP. I HAD TO BE TRANSPORTED TO THE HOSPITAL TO BE CHECKED OUT. BUT, FROM THE DAMAGE TO THE JEEP IT IS MOST LIKELY TOTALED.
NHTSA complaint #10691958 — an unverified report by a vehicle owner.
at 114,047 milesMarbleton, WY
SERVICE BRAKES
TURNED LEFT OUT OF THE DOCTORS OFFICE, DROVE APPROXIMATELY 50 YARDS AND ATTEMPTED TO STOP AT THE STOP SIGN (MAKING A RIGHT). THE VEHICLE'S ENGINE, HOWEVER, BEGAN ACCELERATING AND DESPITE APPLYING EXTREME PRESSURE TO THE BRAKE, CONTINUED TO MOVE FORWARD WHILE THE ENGINE ACCELERATED FASTER. I ULTIMATELY ENDED UP THROWING IT INTO PARK AND THEN TURNING OFF THE IGNITION TO KILL THE ACCELERATING ENGINE. I HAVE NO IDEA WHAT THE RPM WAS, BUT IT WAS LOUD! THIS ALSO HAPPENED 2 WEEKS AGO (FIRST TIME - VERY COLD MORNING) AND I ENDED UP THROWING IT INTO PARK AND TURNING OFF THE KEY LIKE TODAY. TODAYS TEMPERATURE WAS AROUND 40 DEGREES. FYI - I WAS IN THE PROCESS OF MAKING A RIGHT HAND TURN WHEN THIS HAPPENED AND HAD SLIGHTLY TURNED THE WHEEL. AFTER THE FIRST INCIDENT, I BEGAN DOUBTING THAT THIS HAD EVEN HAPPENED. IN HINDSIGHT, DESPITE SEVERAL BLOGS ON THE INTERNET, I AM ABSOLUTELY POSITIVE THAT I DID NOT PUSH DOWN ON BOTH THE ACCELERATOR AND BRAKE AT THE SAME TIME. AFTER TODAYS INCIDENT, I IMMEDIATELY CALLED OUR LOCAL CAR DEALERSHIP TO SCHEDULE AN APPOINTMENT AND THEN ATTEMPTED TO RECREATE WHAT HAPPENED. UNDER VARIOUS SCENARIOS I BUMPED THE STEERING WHEEL CRUISE CONTROL BUTTONS (WHILE STOPPED, WHILE STOPPING, WHILE ACCELERATING) BUT COULD NOT CAUSE THE RUNAWAY ACCELERATION TO REPEAT ITSELF. WE HAVE AN APPOINTMENT AT OUR LOCAL DEALERSHIP THIS FRIDAY, OR AS SOON AS WE CAN DROP IT OFF. CANDIDLY, I'M SCARED TO DRIVE THIS VEHICLE AT THIS POINT!
NHTSA complaint #10682629 — an unverified report by a vehicle owner.
at 103,000 milesNewark, NJ
SERVICE BRAKES
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING ON THE PASSENGER'S SIDE OF THE VEHICLE AND THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
NHTSA complaint #10679522 — an unverified report by a vehicle owner.
Dunedin, FLCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) AND ATTEMPTED TO HAVE THE RECALL REPAIR PERFORMED HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD BEEN WAITING FOR OVER ONE YEAR AND THE PARTS HAD STILL NOT BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE IN THE VEHICLE. THE CONSUMER SYAYED THE PARTS HAD NOT BECOME AVAILABLE. THE VEHICLE HAS BEEN REARENDED TWICE DUE TO FAILURE. UPDATED 2/26/2015
NHTSA complaint #10628665 — an unverified report by a vehicle owner.
at 120,000 milesInterlachen, FL
SERVICE BRAKES
I WAS LEAVING FROM WORK GOING ABOUT 45 MPH, I SMELLED ELECTRICAL COMPONENTS BURNING,BEFORE I COULD PULL THE JEEP OVER TO THE SIDE OF THE ROAD IT SHUT OFF UNEXPECTEDLY LEAVING ME WITH NO POWER STEERING AND NO POWER BRAKES,I NEARLY LOST CONTROL OF THE JEEP,BY THE TIME I GOT TO THE SIDE OF THE ROAD THE SMOKE HAD FILLED THE CABIN,THE SMOKE WAS COMING FROM FRONT DRIVERS SIDE DASH. NOW I HAVE NO HEADLIGHTS,WIPERS,DOOR LOCKS, RADIO,ALARM,INT LIGHTS,SPEEDOMETER,ENGINE LIGHT IS NOW ON. MECHANIC INVESTIGATED AND FOUND THAT THE BCM HAS A LARGE BURN HOLE IN IT THE SIZE OF A SILVER DOLLAR,I WAS VERY GLAD THAT MY DAUGHTER WAS NOT IN THE JEEP WITH ME THAT DAY,,
NHTSA complaint #10505110 — an unverified report by a vehicle owner.
at 112,000 milesTrussville, ALCrash
SERVICE BRAKES, HYDRAULIC
BREAK LINE CAME APART IN THE MIDDLE BETWEEN THE FIRE WALL AND THE BRAKE CALIPER.
NHTSA complaint #10429301 — an unverified report by a vehicle owner.
at 112,000 milesTrussville, ALCrash
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
BREAK LINE CAME APART IN THE MIDDLE BETWEEN THE FIRE WALL AND THE BRAKE CALIPER.
NHTSA complaint #10429301 — an unverified report by a vehicle owner.
at 28,000 milesBlasdell, NY
PARKING BRAKE
MY WIFE OWNS A 2003 JEEP LIBERTY CAR WOULD NOT STOP WHEN THE EMERGENCY BRAKE WAS APPLIED ALMOST HIT ANOTHER CAR ON A HILL./INCLINE. FOUND THAT CHRYSLER LIED ABOUT THE RARE EMERGENCY BRAKE BEING SELF ADJUSTING. WE FOUND AFTER REMOVAL OF THE DRUM THAT THE BRAKE IS NOT SELF ADJUSTING. THE BRAKE NEEDS TO BE ADJUSTED EVERYTIME AT THE DEALER. CHRYSLER KNOWS ABOUT THIS AND HAS HID THIS ITEMS FROM THE CONSUMER. EVEN AUTO PARTS SHOP KNOW OF THIS AND SELL AN ADJUSTING TOOL THE ADJUSTMENT NEEDS TO BE MADE FROM UNDERNEATH THE CAR THROUGH A PORT ON THE INSIDE BRAKE HUB ASSEMBLY. THIS IS A SERIOUS SAFETY HAZARD THAT IF IN A CRISIS THE EMERGENCY BRAKES NEEDS TO BE DEPLOYED IT WILL FAIL AND A SEVERE OUTCOME IS EVIDENT. THERE IS NO WAY A CONSUMER CAN GET UNDER THE CAR EVERYTIME TO MASK THIS ADJUSTMENT. I THOUGHT IT WAS THE LAW TO HAVE A SELF ADJUSTING EMERGENCY BRAKE ON A VEHICLE. I AM SENDING THE DEALERSHIP A CERTIFIED LETTER REGARDING THIS IN CASE THERE IS AN UNFAVORABLE OUTCOME FROM AN EVENT DUE TO THIS SAFETY HAZARD. THIS IS AN IMMEDIATE SAFETY HAZARD THAT NEEDS IMMEDIATE CORRECTION. DEALER ACTUALLY ALLOWED VEHICLE BACK ON HIGHWAY TO CONSUMER IN A NON WORKING CONDITION.
NHTSA complaint #10268560 — an unverified report by a vehicle owner.
at 41,000 milesSaint Clair Shores, MI
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE A 2003 JEEP LIBERTY SPORT. IN 5/06 I TOOK MY CAR TO AN INDEPENDENT BRAKE REPAIR GARAGE ( S & K MUFFLER BRAKES)SINCE MY CAR WAS MAKING A TERRIBLE NOISE ON BACKING UP. THIS SHOP SAID THAT I NEEDED A TOTAL REHAUL OF MY BRAKES AS THEY WERE FROZEN IN THE BACK DRIVERS SIDE. THEY TOLD ME THAT THEY WOULD NOT FIX MY CAR THAT I ONLY HAD 24,000 MILES ON IT AND THE DEALER SHOULD FIX IT AS IT WAS A DEFECT AND THEY SENT ME BACK TO THE DEALER (EVEN THOUGH I WAS OUT OF WARRANTY). I GAVE MONICATTI CHRYSLER THE PAPER (ESTIMATE) THEY GAVE ME AND I PAID FOR A BRAKE JOB $165.00 BUT THEY DID NOT FIX EVERYTHING THAT THE INDEPENDENT SHOP SAID THEY SHOULD. LATER CHRYSLER LLC PAID ME BACK THE $165.00 WHEN I FILED A COMPLAINT. ON 6-19-08 WITH ONLY 15,000 MORE MILES ON THE CAR I WENT TO GET NEW TIRES AT BELLE TIRE. THEY SHOWED ME THAT ON MY REAR BRAKE I HAD 80-90% ON THE PASSENGER SIDE AND ONLY ABOUT 2% ON THE REAR DRIVERS SIDE. THEY TOLD ME THAT THE BRAKE WAS STILL SEIZED UP ON THE REAR LEFT BRAKE AND THAT IT WAS ALMOST 100% WORN AND THAT THE CALIPER COULD COME OUT AND I WOULD LOSE ALL OF MY BRAKE FLUID. THEY TOLD ME I DID NOT HAVE TO HAVE IT FIXED THERE BUT I SHOULD NOT BE DRIVING THE CAR. I PARKED IT AND HAD IT FIXED THERE THE NEXT DAY. THERE IS SOMETHING WRONG IN THE MANUFACTURING OF THE REAR BRAKES AND I AM REPORTING IT TO YOU AS I DO NOT WANT ANYONE KILLED WHEN THEY LOSE ALL OF THEIR BRAKES. I CALLED JEEP AND WAS TOLD THERE WERE NO RECALLS FOR THE BRAKES OR SILENT RECALLS FOR THE BRAKES (6-23-08). I SPOKE TO MARK AND THEN TO SCOTT IN CUSTOMER SERVICE AT JEEP. HERE I AM TRAVELING ON FREEWAYS ETC., WITH NO BRAKES AND DID NOT KNOW IT. I JUST HAD THEM RE DONE ON 8/04/06 SO WHY WOULD I THINK THAT ANYTHING IS WRONG. I HAVE ALL OF THE BILLS FOR ALL OF THE ABOVE.
NHTSA complaint #10231994 — an unverified report by a vehicle owner.
at 26,751 milesBainbridge, GA
PARKING BRAKE
PARKING BRAKE FAILURE WHILE LOADING MY BOAT NEARLY COST MY SON AND MYSELF OUR LIVES. BACKED TRUCK AND TRAILER ONTO RAMP TO LOAD BOAT. NOTICED THE TRUCK SLIPPING ON THE RAMP AND SUDDENLY ROLLED OFF THE RAMP HITTING MY BOAT AND MY SON HAD TO CRAWL OUT THE DOOR AND SWIM FOR SAFETY. HE IS SIX YEARS OLD. VEHICLE WAS NOT RUNNING WITH THE TRANSMISSION IN GEAR AND THE PARKING BRAKE ENGAGED.
NHTSA complaint #10227430 — an unverified report by a vehicle owner.
Bremerton, WA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
2003 JEEP LIBERTY MAKING A TERRIBLE GRINDING NOISE. CUSTOMER STATES THAT THE GRINDING NOISE IS LOUD AND SOUNDS LIKE METAL SCRAPING METAL. CONSUMER WAS INFORMED THAT THE SOUND WAS FROM THE REAR BRAKES. *KB THE CONSUMER STATED THE REAR BRAKES WERE REPLACED AND THE NOISE WENT AWAY FOR A FEW WEEKS, BUT THEN IT RETURNED. AN ANTI-SQUEAL COMPOUND WAS APPLIED TO THE REAR BRAKES AND AGAIN, THE NOISE WENT AWAY FOR A FEW WEEKS. THE PROBLEM WAS CAUSED BY WORN ROTORS ON THE REAR BRAKES AND IN ORDER FOR THE PROBLEM TO BE CORRECTED, THE REAR ROTORS AND THE REAR PARK SHOES NEEDED TO BE REPLACED.
NHTSA complaint #10208305 — an unverified report by a vehicle owner.
Bremerton, WA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2003 JEEP LIBERTY MAKING A TERRIBLE GRINDING NOISE. CUSTOMER STATES THAT THE GRINDING NOISE IS LOUD AND SOUNDS LIKE METAL SCRAPING METAL. CONSUMER WAS INFORMED THAT THE SOUND WAS FROM THE REAR BRAKES. *KB THE CONSUMER STATED THE REAR BRAKES WERE REPLACED AND THE NOISE WENT AWAY FOR A FEW WEEKS, BUT THEN IT RETURNED. AN ANTI-SQUEAL COMPOUND WAS APPLIED TO THE REAR BRAKES AND AGAIN, THE NOISE WENT AWAY FOR A FEW WEEKS. THE PROBLEM WAS CAUSED BY WORN ROTORS ON THE REAR BRAKES AND IN ORDER FOR THE PROBLEM TO BE CORRECTED, THE REAR ROTORS AND THE REAR PARK SHOES NEEDED TO BE REPLACED.
NHTSA complaint #10208305 — an unverified report by a vehicle owner.
at 47,846 milesJenison, MI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT ON A 2003 CHRYSLER JEEP LIBERTY. SHE WAS PUT ON A WAITING LIST ON 11/21/06, BUT THE CONTACT HAS NOT HEARD FROM THE DEALER. THE CONTACT STATED THAT IN OCTOBER 2003, SHE BEGAN TO HAVE BRAKE PROBLEMS. THE CONTACT STATED SHE WAS HAVING DIFFICULTY PUTTING THE VEHICLE IN REVERSE GEAR BECAUSE SHE WOULD HEAR GRINDING NOISES WHICH, HAPPENED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO DEALER FOR REPAIR ON 10/13/05, AND THE FAILURE WAS DIAGNOSED AS THE LEFT REAR CALIPER FREEZING AND CAUSING THE LEFT REAR BRAKE PAD TO DAMAGE THE ROTOR. UPDATED 1/30/2007 -
NHTSA complaint #10178279 — an unverified report by a vehicle owner.
Butlerville, IN
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL*-THE CONTACT HAS A 2003 JEEP LIBERTY THAT HAS BEEN RECALLED DUE TO PROBLEMS WITH THE BALL JOINTS. THE DEALERSHIP IS INFORMING HER THAT THEY DO NOT HAVE THE PARTS IN STOCK. THE DEALERSHIP INFORMED THE CONTACT THAT THE PARTS ARE IN BACK ORDER. IT HAS BEEN 3 WEEKS SINCE THE CLIENT HAS HEARD FROM THE DEALERSHIP.
NHTSA complaint #10176274 — an unverified report by a vehicle owner.
at 42,050 milesHarding, PA
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE APPROACHING A TRAFFIC LIGHT AT 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE RESTARTED, THE AUTOMATIC TRANSMISSION WAS PLACED INTO DRIVE, BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS SHUT OFF AND TURNED BACK ON 4 TIMES, BEFORE IT WAS ABLE TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM AFTER PERFORMING A DIAGNOSTIC TEST. THE DEALER INFORMED THE CONTACT THAT ALL 4 TIRES WERE WORN DOWN UNEVENLY AND THERE WERE PIECES OF METAL SHOWING ON THE INSIDES OF THE TIRES. ALSO, IT WAS DETERMINED THAT THE BRAKES AND REAR ROTORS WERE WORN, AND NEEDED TO BE REPLACED, ALONG WITH ALL 4 TIRES. A NHTSA RECALL LETTER, #06V288000 ON THE VEHICLE, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PLACED ON A WAITLIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO SUGGESTED THAT THE RECALL WORK SHOULD BE PERFORMED PRIOR TO GETTING ALL THE OTHER COMPONENTS REPLACED.
NHTSA complaint #10173966 — an unverified report by a vehicle owner.
at 42,050 milesHarding, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE APPROACHING A TRAFFIC LIGHT AT 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE RESTARTED, THE AUTOMATIC TRANSMISSION WAS PLACED INTO DRIVE, BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS SHUT OFF AND TURNED BACK ON 4 TIMES, BEFORE IT WAS ABLE TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM AFTER PERFORMING A DIAGNOSTIC TEST. THE DEALER INFORMED THE CONTACT THAT ALL 4 TIRES WERE WORN DOWN UNEVENLY AND THERE WERE PIECES OF METAL SHOWING ON THE INSIDES OF THE TIRES. ALSO, IT WAS DETERMINED THAT THE BRAKES AND REAR ROTORS WERE WORN, AND NEEDED TO BE REPLACED, ALONG WITH ALL 4 TIRES. A NHTSA RECALL LETTER, #06V288000 ON THE VEHICLE, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS RECEIVED. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PLACED ON A WAITLIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO SUGGESTED THAT THE RECALL WORK SHOULD BE PERFORMED PRIOR TO GETTING ALL THE OTHER COMPONENTS REPLACED.
NHTSA complaint #10173966 — an unverified report by a vehicle owner.
at 74,000 milesELK, WA
PARKING BRAKE
BALL JOINT FAILURE THREE TIMES. EMERGENCY BRAKE ON FIVE SPEED NEVER HAS WORKED PROPERLY. REPLACE ENGINE AT 70,000. NOW THE CARD END JOINT FOR THE FOUR-WHEEL DRIVE IS NOT WORKING CORRECTLY. MY BIGGEST COMPLAINT IS THE BALL JOINT FAILURE FOR THE THIRD TIME. THIS ISSUE ALSO CAUSES CHAIN REACTIONS IN THE TIRES I HAVE HAD THREE SETS OF TIRES WEAR UNEVEN AND I WROTE THE COMPANY THE FIRST TIME TO COMPLAIN AND GOT NO RESPONSE. I USE MY JEEP TO MAKE MY INCOME AND DO NOT TRUST IT ANY MORE. I DO NOT RECOMMEND THIS VEHICLE TO ANY ONE AND WILL NOT PASS IT ON TO ANY FAMILY MEMBER.
NHTSA complaint #10173416 — an unverified report by a vehicle owner.
at 47,600 milesWilliamsport, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE AT THE DEALER FOR RECALL REPAIR, THE DEALER NOTICED THE ROTORS WERE CORRODED AND REPLACED ALL FOUR ROTORS.
NHTSA complaint #10172680 — an unverified report by a vehicle owner.
at 64,000 milesSAN Antonio, TXCrash1 injured
PARKING BRAKE
PARKING BRAKE IN PLACE WHILE GOING INTO STORE NOT WORKING PROPERLY CAUSED VEHICLE TO ROLL DOWN STREET CAUSING A COLLISION WITH ANOTHER VEHICLE. ALSO WHILE IN VEHICLE STOP LEVEL SURFACE PARKING BRAKE ENGAGED VEHICLE IN NEUTRAL CAR ROLLED 3-4 FEET.
NHTSA complaint #10167630 — an unverified report by a vehicle owner.
at 32,000 milesOssining, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT VARIOUS SPEEDS THE VEHICLE VIBRATED. THIS OCCURRED WITHOUT WARNING DURING NORMAL BRAKING ON NORMAL ROADS. THE MANUFACTURER WAS ALERTED HOWEVER NO INSPECTIONS HAVE BEEN MADE. THE CALIPERS CAUSED THE ROTORS TO WARP. UPDATED 06/19/06.
NHTSA complaint #10158694 — an unverified report by a vehicle owner.
at 25,000 milesWest Haven, CTCrash
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PEDAL ARE TOO CLOSE TOGETHER. THIS CAUSED AN ACCIDENT, WHILE BACKING THE CONTACT HIT ANOTHER VEHICLE. THIS OCCURRED WHILE BRAKING, BUT IS UNAWARE IF THE ACCELERATOR PEDAL WAS APPLIED. THERE WAS A POLICE REPORT TAKEN AT THE SCENE.
NHTSA complaint #10148086 — an unverified report by a vehicle owner.
LEL Mirage, AZ
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THE BRAKES ROARED WHEN THEY WERE APPLIED. THE PROBLEM PERSISTED FOR THE PAST THREE MONTHS. DURING THE PAST FEW WEEKS THE NOISE BECAME LOUDER. SHE TOOK THE VEHICLE TO THE DEALER ONCE FOR THE BRAKES. THE DEALER DID NOT DO ANY DIAGNOSTIC TESTING OR SERVICE ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED, AND THEY REFERRED HER TO THE NHTSA.
NHTSA complaint #10142073 — an unverified report by a vehicle owner.
at 24,000 milesWinchester, VACrash1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT OWNS A 2003 JEEP LIBERTY RENEGADE. ON OCTOBER 7, 2005 IT WAS RAINING AND IT CAUSED THE VEHICLE TO HYDRO-PLANE. WHILE DRIVING AT 45 MPH THE BRAKES SKIDDED, AND THE CONTACT WAS UNABLE TO CONTROL THE STEERING. THIS CAUSED THE VEHICLE TO HIT A TREE. WHEN SHE HIT THE TREE BOTH FRONTAL AIRBAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES, AND UNABLE TO RETURN TO WORK FOR THE TIME BEING. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE MANUFACTURER SAID THAT THE AIRBAGS HAD TO MEET CERTAIN CONDITIONS BEFORE THEY WOULD DEPLOY. THE INSURANCE COMPANY CLAIMED THAT VEHICLE HIT IN A WAY THAT THE AIRBAG SENSOR SHOULD HAVE PICKED IT UP. THE CONTACT REQUESTED THAT THE INSURANCE COMPANY AND MANUFACTURER SHOULD INVESTIGATE IT.
NHTSA complaint #10139985 — an unverified report by a vehicle owner.