2018 Jeep Renegade other reported problems

UNKNOWN OR OTHER

Backup camera screen went out 2 months after purchasing. I googled and multiple forums including Reddit had 2018 renegade owners reporting the same thing Definitely a safety issue when half the screen is out. Unable to use backup camera as purposed for safe driving It also makes it diffCult and thus unsafe to make selections on the touch screen for radio Bluetooth and other important settings Screens and cameras are supposed to make it safer for drivers. In this case, it is a hazard! It only gets worse the while screen goes out the longer the jeep is in use

NHTSA complaint #11749992 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Touchscreen radio delamination issue renders touchscreen unusable to use or control any and all settings, Bluetooth unresponsive, SiriusXM and FM radio random station change with no control, maps and Gps, phone, emergency services alerts, climate control, safety settings, interior and exterior lighting controls, all no longer accessible or functioning.

NHTSA complaint #11724092 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Description of Incident / Failure The vehicle’s center infotainment/display screen malfunctioned and became partially inoperable. The left side of the screen displays vertical colored lines, while the remainder of the screen is dark/black and unresponsive. As a result, the backup camera display is no longer visible, and touchscreen functionality is severely limited or unusable. Component or System That Failed The failed component appears to be the infotainment touchscreen/display unit, including the integrated rearview (backup) camera display system. The vehicle and the defective screen are currently available for inspection upon request. Safety Risk This failure created a safety risk because the backup camera is required for safe reversing, especially when pedestrians, children, or objects may be behind the vehicle. Without a functioning screen, visibility is significantly reduced, increasing the risk of a collision, property damage, or injury while backing up. Reproduction or Confirmation The problem occurs consistently and has not resolved on its own. Each time the vehicle is started and placed into reverse, the screen remains malfunctioned and the backup camera does not display.

NHTSA complaint #11712730 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The clutch does not engage properly cause it to burnout.

NHTSA complaint #11712322 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving the moving vehicle on 3 occasions my vehicle has stalled out with me driving it, however there is a recall online for the same year, make and model of my vehicle for the same exact problems I am experiencing and I am being told that there are no recalls for my VIN. This is a problem since (let me repeat myself) online a recall for same year, make and model experiencing the exact problems with vehicle stalling and shutting off while driving. This is a serious issue and I keep getting the run around from Jeep corporation not insuring the safety of their vehicles and the people that own them.

NHTSA complaint #11709893 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The UConnect / touch screen display is constantly glitching- I can’t see anything other than striped lines and colors and/or a pitch black screen. I cannot use the rearview camera because of this, which creates a safety concern when backing up/reversing due to limited visibility without the rear view camera function. This problem has occurred with many other owners of the same vehicle (see posts online). The vehicle hasn’t been inspected but others had theirs inspected and claimed they were quoted $1,500+ for the screen repair, and even after repair, the screen malfunctioned again in a few weeks. The first sign of the issue was when I saw a thin, vertical green line through my touch screen, but it didn’t affect the visibility or usability of the screen so I thought nothing of it.

NHTSA complaint #11693815 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Unknown. Bought a 2018 Jeep Renegade, brand new and about 4-5 months ago, the screen started glitching. Sometimes, it only shows 1/3 of the screen, and there is a constant beeping as the screen switches between apps and stations. In other words, the screen is faulty, and it sometimes affects the reading of the digital speedometer. My car has only about 84k miles. I understand many others are experiencing similar issues with their 2018 Jeep Renegade.

NHTSA complaint #11683802 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Stereo Head Unit screen went black. It started "glitchy" with streaks but eventually went black. No use of the rear back up camera or any functions on the head unit... climate control, radio, setting, etc. I have seen online that this is common and I do not think it is right for a consumer to spend well over a 1000 to replace it. This is not a "wear" part. Disapointed in the quality of components in my Renegade.

NHTSA complaint #11680066 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Radio screen has completely gone out. The inability to use the backup camera causes safety concerns.

NHTSA complaint #11675566 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My Skylight has never worked properly since we bought my 2018 jeep renegade . It worked very slowly closing in the beginning so they lubricanted it and it worked for maybe a year before it started not fully opening before closing then fully opening and not closing .. Again I was told a lubrication issue But when I confronted that they just done the lubricant last year, they now say the only fix is to totally replace the entire skylight at ungodly cost to me not them.. That’s ridiculous.. I have read so many other owners that are having the same issue and the fact that they have found that there are parts to repair this problem but no one want to do so being the dealership just want to replace the entire skylight after they charge you ungodly cost to tell you they can’t fix it just replace it.. What will it take for Jeep to step up and do these repairs for its owners .. I love my jeep Renegade and hate to have a skylight I paid more to have not work .. I’ve owned my Renegade since June 2019 a gift from my husband. But knowing we paid for something we can’t use without added expenses that they can’t guarantee and want guarantee because they are replacing the entire skylight with another skylight that has the same problem .. I get it.. But we are just asking for Jeep to make repairs to the problem that they are well aware of for years now so we who own and love our Renegade can completely enjoy all the features we paid for..

NHTSA complaint #11661839 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The exact component or system that failed is unknown at this time. Symptoms suggest an issue possibly involving the engine cooling system, idle control, or electrical systems. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has stalled suddenly in traffic, especially when coming to a stop, putting myself and others at risk of rear-end collisions or blocking lanes unexpectedly. The overheating raises the risk of engine fires or total vehicle shutdown while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been reproduced once at an independent service center, but the exact cause has not been identified. Therefore, the problem has not been fully diagnosed or confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. - Jeep was taken to the dealership, but they couldn't find anything. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the stalling or overheating. Symptoms first appeared during warmer months when the vehicle was idling or stopped in traffic

NHTSA complaint #11657364 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My 2018 Jeep Renegade was manufactured in 2017..There is a recall on high oil consumption for this car.My car has burned oil since it was bought l every 3 months I bring it in to dealership and it is completely empty. It has stalled right in the middlle of traffic and shut off. As the car has gone up in miles the issue seems to be getting worse. I now run out every two months and there seems to be leading to other issues with the car. I have brought it in to the dealership and called Jeep to no avail. Obviously I have the same issues as the other Jeep renegades with the 2.4 engine and same years l. I do not I understand why a recall on my vin has not been put in l. I have spent alot of.money with all the extra oil and maintenance that's had to be been since the beginning. I feel this car will not last because of this issue through no fault but my own bit from a manufacturing error

NHTSA complaint #11636802 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Owned since new, the vehicle has 19000 miles on it and the factory head unit is mostly delaminated. Will randomly go into and change vehicle settings or otherwise self modify stations/input while driving. This can be very dangerous depending on what it does without human input. This is a very common problem, unsure why there is not a recall for this.

NHTSA complaint #11635463 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The touch screen has been an issue It does not come on. It his controls the heated steering wheel and cannot be shut off which then over eats and makes it impossible to touch. The screen controls the heated seats and the heat in general.

NHTSA complaint #11634989 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Original U Connect system screen delamination! This is a big problem for many users on jeep models 2018! Because of this the system makes random calls from my contacts well I’m driving! I am driving 30 miles a day on the highway and this is becoming a safety issue! Like me many people are waiting for a recall but nothing is coming since 2018!!! Very dangerous when I am driving with my GPS on and the radio calls people randomly and I have to hangs up on people every 5 seconds and then my contacts call me back and have to explain my situation! This is unacceptable! Please help us 🇺🇸

NHTSA complaint #11628939 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The screen for the radio presents several vertical lines of discoloration before the screen goes completely black. There is no way to return the screen's display until you turn your car off, let it rest for a while, and start again - even then the display quickly reverts to unusable condition. This affects safety as this is the only way to use the backup camera and is the sole control center for many of the vehicle's functions. This appears to be a widespread issue, and the dealer is charging astronomical amounts for the repair of this defect.

NHTSA complaint #11627834 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My touchscreen is acting up and cannot use it for backup or any thing. This needs to be addressed as i need my backup camera to work as I back up when I park and is a requirement for my job.

NHTSA complaint #11627776 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I've seen many many many complaints about the touchscreen going out of blank which is used for the backup camera, would could be a hazard when backing out of tight spots. Mine has gone out and lots of others have complained.

NHTSA complaint #11622552 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My screen is not visible. Which doesnt allow me to use camera to reverse or backup with visibly seeing what behind through screen, which causes to be a hazard. Replacing will cause me tons of money that i dont have. Which mechanic stated there has been many jeeps that has had same problem.

NHTSA complaint #11620029 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Radio display screen stopped working. Black screen. Back-up camera rendered unusable. Upon further research, this appears to be a common and expensive issue for Jeep Renegades that should be looked into by Jeep.

NHTSA complaint #11620081 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The screen in the car has completely blacked out on me. Once in a blue moon it might come on but within 5 minutes it has lines running down the screen and eventually goes black. This leaves me without navigation leaving me to have to resort looking at my phone which is a much smaller screen. But the biggest thing is this leaves me without my backup camera. I have looked throughly online with so many other renegade owners having the same issue with no other resolution from dealerships other then complete replacement of the unit. Again I've seen 100s of forums or reddit post about this exact issue with 100s more people chiming in saying they have this exact issue.

NHTSA complaint #11618331 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Screen began to slowly go black. It started with 1/4 of it black and is now at 3/4 black. Touch still works, but I am blindly touching without being able to see what I’m selecting. This affects the back up camera as well. Soon it will be completely blacked out and I will not have access to system options, back up camera, and other settings I can only access through the screen! This is a safety issue and secondly a major inconvenience. Dealership replacements are quoted to be $1,700+!!!

NHTSA complaint #11617753 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

in less than 50,000 miles my screen/radio unit that controls many features of the vehicle including heat/ac, rear camera view and radio/navigation tools, has stopped working completely. I'm seeing so many people having the same exact issue. Jeep would not help me with this issue without me paying a huge service fee to even confirm that it is broken.

NHTSA complaint #11616634 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

UNKNOWN Running lights and blinkers. Continually replace bulbs and either burn out black or just stop working. Possible wiring /electrical issues? Dashboard computer works at random. Ongoing for about a year. Last 3 months the dashboard lightning bolt light flashes along with the service engine light. it will lose power to move forward while in motion and at times loses steering power as well. Speed doesn't seem to matter. Can be going 65 mph or 25 mph and happens at random. Usually flashing bolt light disappears after vehicle is turned off and restarted but service engine light remains on for a few days but then disappears after that. Vehicle has been brought in to be repaired and diagnosed several times at different locations but since the warning lights on the dash disappear, the scan device doesn't detect an issue. Ongoing malfunction is potentially dangerous and very frightening despite how fast the vehicle is moving. Not sure how to move forward with resolution when nobody seems to find what is wrong with it? Money continually spent on trying to diagnose without resolution is frustrating and not knowing details puts others at risk as well. No active RECALLS and have not found or any prior RECALLS that would explain. Light issues are inconvenient but mentioned in the chance they are a component of the source of bigger issues that may include electrical , powertrain, etc.... *Dashboard warning lights along with loss of driving power has happened on multiple different occasions. in ADDITIONAL DETAILS BELOW I will record most current episode.

NHTSA complaint #11613957 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Screen went completely black. Does not work. Backup camera now useless. Cannot use any of the function on the screen because it is all black.

NHTSA complaint #11601485 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The radio head unit (display monitor) has failed. I can not use backup camera, safety and security alerts. This problem is common across all Jeep renegades. No recall has been provided. These units cost $2,000 to replace at the dealer.

NHTSA complaint #11595916 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine stalled (lost power) while driving on the interstate during rush hour traffic. I had to pull into emergency lane. This happened 3 times within an hour or so. We almost wrecked the car. Very scary and dangerous situation. I checked and there are no recalls with my VIN number. I’m not sure what to do now

NHTSA complaint #11595724 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

back up screen

NHTSA complaint #11589390 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Following updates To the computer system the radio touch screen develops lines and then blanks out. Can no longer use the vehicle backup camera, control the heat system and other vital systems on the vehicle as the display is unusable. Desler in Colorado Springs says this happens often, Jeep is aware of it but offers no guidance other than replacing the radio at the owners expense..appears in all model year

NHTSA complaint #11587707 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

May u connect. It don’t always connect to my phone. A now the screen it gets lines a then the screen starts to go blank then it will be gin to roll a display the compass seems to only do this while it’s hot. Outside. Then the screen is hot to touch

NHTSA complaint #11587507 — an unverified report by a vehicle owner.