2025 Jeep Wagoneer S problems

ELECTRICAL SYSTEM

Since July 2025, this vehicle has suffered from severe, recurring electronic and software glitches that critically affect driveability and safe operation. While driving, multiple critical warnings display on the instrument cluster indicating that the airbags are inoperable. Following or during these warnings, the vehicle experiences sudden power/system disruptions, after which the windshield wipers activate automatically on their own, and the turn signals completely stop working. These compounding electrical faults pose a severe safety hazard. Despite manufacturer software recalls issued for instrument panel and electrical system failures (such as Stellantis/FCA Recall Campaign 39D / NHTSA ID 26V262), the software patches have failed to resolve these dangerous operational glitches, and the vehicle continues to malfunction unpredictably.

NHTSA complaint #11758815 — an unverified report by a vehicle owner.

ENGINE

Since July 2025, this vehicle has suffered from severe, recurring electronic and software glitches that critically affect driveability and safe operation. While driving, multiple critical warnings display on the instrument cluster indicating that the airbags are inoperable. Following or during these warnings, the vehicle experiences sudden power/system disruptions, after which the windshield wipers activate automatically on their own, and the turn signals completely stop working. These compounding electrical faults pose a severe safety hazard. Despite manufacturer software recalls issued for instrument panel and electrical system failures (such as Stellantis/FCA Recall Campaign 39D / NHTSA ID 26V262), the software patches have failed to resolve these dangerous operational glitches, and the vehicle continues to malfunction unpredictably.

NHTSA complaint #11758815 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Since July 2025, this vehicle has suffered from severe, recurring electronic and software glitches that critically affect driveability and safe operation. While driving, multiple critical warnings display on the instrument cluster indicating that the airbags are inoperable. Following or during these warnings, the vehicle experiences sudden power/system disruptions, after which the windshield wipers activate automatically on their own, and the turn signals completely stop working. These compounding electrical faults pose a severe safety hazard. Despite manufacturer software recalls issued for instrument panel and electrical system failures (such as Stellantis/FCA Recall Campaign 39D / NHTSA ID 26V262), the software patches have failed to resolve these dangerous operational glitches, and the vehicle continues to malfunction unpredictably.

NHTSA complaint #11758815 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

The vehicle is unsafe; it freezes while driving leaving one unable to navigate in any way. Everything ceases at once - nothing works, you can't put it into P/D/R/N, it won't accellerate or turn off. It just freezes, won't drive, won't turn off, completely locks up either while parked (the safer version) or while driving (completely unsafe, imagine being in a moving vehicle with no control at all?). Please don't ignore this - look at social media where hundreds, if not thousands of people are reporting the same exact event. It has happened to me alone 3x. Jeep claims they have no fix for it yet they aren't recalling the vehicle which is reckless. Please make them accountable and keep our highways safe!

NHTSA complaint #11754488 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The vehicle is unsafe; it freezes while driving leaving one unable to navigate in any way. Everything ceases at once - nothing works, you can't put it into P/D/R/N, it won't accellerate or turn off. It just freezes, won't drive, won't turn off, completely locks up either while parked (the safer version) or while driving (completely unsafe, imagine being in a moving vehicle with no control at all?). Please don't ignore this - look at social media where hundreds, if not thousands of people are reporting the same exact event. It has happened to me alone 3x. Jeep claims they have no fix for it yet they aren't recalling the vehicle which is reckless. Please make them accountable and keep our highways safe!

NHTSA complaint #11754488 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The vehicle is unsafe; it freezes while driving leaving one unable to navigate in any way. Everything ceases at once - nothing works, you can't put it into P/D/R/N, it won't accellerate or turn off. It just freezes, won't drive, won't turn off, completely locks up either while parked (the safer version) or while driving (completely unsafe, imagine being in a moving vehicle with no control at all?). Please don't ignore this - look at social media where hundreds, if not thousands of people are reporting the same exact event. It has happened to me alone 3x. Jeep claims they have no fix for it yet they aren't recalling the vehicle which is reckless. Please make them accountable and keep our highways safe!

NHTSA complaint #11754488 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

I leased a new 2025 Jeep Wagoneer S (electric) on 11/10/2025. Since taking delivery, the vehicle has repeatedly and unpredictably disabled critical driver-assistance and safety systems while in motion, and has on multiple occasions warned that it would shut down while driving. Specific safety-related incidents: On multiple occasions, the vehicle's forward collision warning, adaptive cruise control, lane assist, and Auto Hold have all intermittently and simultaneously disabled themselves while driving, with no warning and no ability to re-enable them except by fully powering the vehicle off and on, or disconnecting the 12V battery. This has occurred repeatedly since November 2025 and continues as of July 2026. On July 10, 2026, the instrument cluster displayed "Vehicle speed may be limited" and "Stop Safely, Vehicle Will Shut Off Soon" while I was driving. The vehicle's speed dropped to near zero. I was not near a charging station and the battery was not depleted. I performed a manual 12V battery disconnect myself to restore function and drove the vehicle home, rather than wait for a tow truck, because I was concerned about being stranded. On May 21, 2026, at 6,013 miles, the vehicle displayed a "Service Electric Vehicle System" warning and limited my speed to approximately 5 MPH while driving, with an estimated 205 miles of range remaining and the battery at 70%. I have also experienced at least two complete breakdowns while driving during evening rush-hour traffic (May and June 2026), requiring roadside recovery. The vehicle has been in for dealership service at least 7 times since delivery, with under 5,000 miles on it as of March 2026. One single repair (February 28 – May 27, 2026) kept the vehicle out of service for approximately 79 consecutive days. The selling dealer has confirmed it employs only one technician qualified to service electric vehicles. I have since obtained the vehicle's pre-delivery service history and found that the dealership performed

NHTSA complaint #11754010 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I leased a new 2025 Jeep Wagoneer S (electric) on 11/10/2025. Since taking delivery, the vehicle has repeatedly and unpredictably disabled critical driver-assistance and safety systems while in motion, and has on multiple occasions warned that it would shut down while driving. Specific safety-related incidents: On multiple occasions, the vehicle's forward collision warning, adaptive cruise control, lane assist, and Auto Hold have all intermittently and simultaneously disabled themselves while driving, with no warning and no ability to re-enable them except by fully powering the vehicle off and on, or disconnecting the 12V battery. This has occurred repeatedly since November 2025 and continues as of July 2026. On July 10, 2026, the instrument cluster displayed "Vehicle speed may be limited" and "Stop Safely, Vehicle Will Shut Off Soon" while I was driving. The vehicle's speed dropped to near zero. I was not near a charging station and the battery was not depleted. I performed a manual 12V battery disconnect myself to restore function and drove the vehicle home, rather than wait for a tow truck, because I was concerned about being stranded. On May 21, 2026, at 6,013 miles, the vehicle displayed a "Service Electric Vehicle System" warning and limited my speed to approximately 5 MPH while driving, with an estimated 205 miles of range remaining and the battery at 70%. I have also experienced at least two complete breakdowns while driving during evening rush-hour traffic (May and June 2026), requiring roadside recovery. The vehicle has been in for dealership service at least 7 times since delivery, with under 5,000 miles on it as of March 2026. One single repair (February 28 – May 27, 2026) kept the vehicle out of service for approximately 79 consecutive days. The selling dealer has confirmed it employs only one technician qualified to service electric vehicles. I have since obtained the vehicle's pre-delivery service history and found that the dealership performed

NHTSA complaint #11754010 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

I leased a new 2025 Jeep Wagoneer S (electric) on 11/10/2025. Since taking delivery, the vehicle has repeatedly and unpredictably disabled critical driver-assistance and safety systems while in motion, and has on multiple occasions warned that it would shut down while driving. Specific safety-related incidents: On multiple occasions, the vehicle's forward collision warning, adaptive cruise control, lane assist, and Auto Hold have all intermittently and simultaneously disabled themselves while driving, with no warning and no ability to re-enable them except by fully powering the vehicle off and on, or disconnecting the 12V battery. This has occurred repeatedly since November 2025 and continues as of July 2026. On July 10, 2026, the instrument cluster displayed "Vehicle speed may be limited" and "Stop Safely, Vehicle Will Shut Off Soon" while I was driving. The vehicle's speed dropped to near zero. I was not near a charging station and the battery was not depleted. I performed a manual 12V battery disconnect myself to restore function and drove the vehicle home, rather than wait for a tow truck, because I was concerned about being stranded. On May 21, 2026, at 6,013 miles, the vehicle displayed a "Service Electric Vehicle System" warning and limited my speed to approximately 5 MPH while driving, with an estimated 205 miles of range remaining and the battery at 70%. I have also experienced at least two complete breakdowns while driving during evening rush-hour traffic (May and June 2026), requiring roadside recovery. The vehicle has been in for dealership service at least 7 times since delivery, with under 5,000 miles on it as of March 2026. One single repair (February 28 – May 27, 2026) kept the vehicle out of service for approximately 79 consecutive days. The selling dealer has confirmed it employs only one technician qualified to service electric vehicles. I have since obtained the vehicle's pre-delivery service history and found that the dealership performed

NHTSA complaint #11754010 — an unverified report by a vehicle owner.

WHEELS

Bought car brand new had it two weeks and the tire kept loosing air. Had tire checked nothing wrong with tire had tire company come to house took tire off and rim was cracked Jeep would not pay for repair. Had to buy a new rim There is a current recall on Cherokee and gladiator with same issue

NHTSA complaint #11753872 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

When driving the vehicle the on board screen randomly shuts down and restarts while in motion. During this process it changes all of the driving settings and turns off the automatic braking, and the vehicle accelerates with out touching the accelerator. This has happened numerous times and it has been to the dealership 4 times with out any changes.

NHTSA complaint #11752779 — an unverified report by a vehicle owner.

SERVICE BRAKES

I recently purchased this vehicle and had possession of it for only three days before it developed a serious braking-related issue. While driving, the ABS warning light illuminated, indicating that the anti-lock braking system required service. At the same time, the vehicle became noticeably more difficult to stop, requiring increased braking distance and significantly earlier brake application than normal. The failed component is currently at the dealership and is available for inspection. The illuminated ABS warning also disabled several advanced driver assistance features, including the collision avoidance and automatic emergency braking systems. As a result, important safety features designed to help prevent or mitigate collisions were unavailable while the warning lights were present. This malfunction created a significant safety risk to me, my passengers, and other motorists. On multiple occasions, the vehicle required substantially more distance to stop, increasing the risk of a rear-end collision, particularly if another driver stopped suddenly or cut in front of my vehicle. Because the collision avoidance and assisted braking systems were also disabled, there was no electronic backup available to help reduce the risk of an accident. The vehicle has been inspected by the selling dealership, where technicians confirmed the problem after the vehicle failed two separate diagnostic tests. The vehicle remains at the dealership awaiting replacement parts and repair. It has now been out of service longer than I have actually been able to drive it since purchasing it. The ABS warning light and related service messages appeared before the braking performance deteriorated. To the best of my knowledge, no crash or injuries occurred, but the defect significantly increased stopping distance and created an unsafe driving condition. Based on the dealer's diagnosis, the issue has been confirmed and is awaiting repair.

NHTSA complaint #11747103 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

I recently purchased this vehicle and had possession of it for only three days before it developed a serious braking-related issue. While driving, the ABS warning light illuminated, indicating that the anti-lock braking system required service. At the same time, the vehicle became noticeably more difficult to stop, requiring increased braking distance and significantly earlier brake application than normal. The failed component is currently at the dealership and is available for inspection. The illuminated ABS warning also disabled several advanced driver assistance features, including the collision avoidance and automatic emergency braking systems. As a result, important safety features designed to help prevent or mitigate collisions were unavailable while the warning lights were present. This malfunction created a significant safety risk to me, my passengers, and other motorists. On multiple occasions, the vehicle required substantially more distance to stop, increasing the risk of a rear-end collision, particularly if another driver stopped suddenly or cut in front of my vehicle. Because the collision avoidance and assisted braking systems were also disabled, there was no electronic backup available to help reduce the risk of an accident. The vehicle has been inspected by the selling dealership, where technicians confirmed the problem after the vehicle failed two separate diagnostic tests. The vehicle remains at the dealership awaiting replacement parts and repair. It has now been out of service longer than I have actually been able to drive it since purchasing it. The ABS warning light and related service messages appeared before the braking performance deteriorated. To the best of my knowledge, no crash or injuries occurred, but the defect significantly increased stopping distance and created an unsafe driving condition. Based on the dealer's diagnosis, the issue has been confirmed and is awaiting repair.

NHTSA complaint #11747103 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I recently purchased this vehicle and had possession of it for only three days before it developed a serious braking-related issue. While driving, the ABS warning light illuminated, indicating that the anti-lock braking system required service. At the same time, the vehicle became noticeably more difficult to stop, requiring increased braking distance and significantly earlier brake application than normal. The failed component is currently at the dealership and is available for inspection. The illuminated ABS warning also disabled several advanced driver assistance features, including the collision avoidance and automatic emergency braking systems. As a result, important safety features designed to help prevent or mitigate collisions were unavailable while the warning lights were present. This malfunction created a significant safety risk to me, my passengers, and other motorists. On multiple occasions, the vehicle required substantially more distance to stop, increasing the risk of a rear-end collision, particularly if another driver stopped suddenly or cut in front of my vehicle. Because the collision avoidance and assisted braking systems were also disabled, there was no electronic backup available to help reduce the risk of an accident. The vehicle has been inspected by the selling dealership, where technicians confirmed the problem after the vehicle failed two separate diagnostic tests. The vehicle remains at the dealership awaiting replacement parts and repair. It has now been out of service longer than I have actually been able to drive it since purchasing it. The ABS warning light and related service messages appeared before the braking performance deteriorated. To the best of my knowledge, no crash or injuries occurred, but the defect significantly increased stopping distance and created an unsafe driving condition. Based on the dealer's diagnosis, the issue has been confirmed and is awaiting repair.

NHTSA complaint #11747103 — an unverified report by a vehicle owner.

SERVICE BRAKES

The vehicle's automatic emergency braking (AEB) / forward collision avoidance system activates without cause and brings the vehicle to a sudden, complete stop in the middle of an intersection. This has occurred on at least two occasions. In each instance I was making a left turn at a four-way intersection while an oncoming vehicle was also turning left — a common, non-conflicting turn geometry. The system falsely interpreted the opposing left-turning vehicle as an imminent frontal collision, displayed a "crash detected" message, and applied full braking, stopping my vehicle in live cross-traffic in the middle of the intersection. The first occurrence was on XXX, at the intersection of [XXX], while I was turning left from [XXX] [XXX]. The second occurrence was on XXX, at the intersection of [XXX], while turning left from [XXX] onto [XXX]. Both intersections are equipped with dual (two) opposing left-turn lanes, and in each case the false activation occurred as oncoming traffic in the opposing left-turn lanes was simultaneously turning left. This is a serious safety hazard. An unexpected, complete stop in the middle of an active intersection exposes the vehicle to being struck from behind by following traffic and to side-impact (T-bone) collisions from cross-traffic. The braking is abrupt and unanticipated, and no obstacle is actually present in the vehicle's path. No crash or injury has resulted to date. The defect has been reported to the selling/servicing dealer, Larry H. Miller Chrysler Dodge Jeep Ram 104th (Thornton, CO), and is the subject of an open Stellantis case, #XXX. The vehicle has been taken to the dealer for this concern. I am requesting that NHTSA investigate the forward collision avoidance / automatic emergency braking system on this vehicle and model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11746806 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The vehicle's automatic emergency braking (AEB) / forward collision avoidance system activates without cause and brings the vehicle to a sudden, complete stop in the middle of an intersection. This has occurred on at least two occasions. In each instance I was making a left turn at a four-way intersection while an oncoming vehicle was also turning left — a common, non-conflicting turn geometry. The system falsely interpreted the opposing left-turning vehicle as an imminent frontal collision, displayed a "crash detected" message, and applied full braking, stopping my vehicle in live cross-traffic in the middle of the intersection. The first occurrence was on XXX, at the intersection of [XXX], while I was turning left from [XXX] [XXX]. The second occurrence was on XXX, at the intersection of [XXX], while turning left from [XXX] onto [XXX]. Both intersections are equipped with dual (two) opposing left-turn lanes, and in each case the false activation occurred as oncoming traffic in the opposing left-turn lanes was simultaneously turning left. This is a serious safety hazard. An unexpected, complete stop in the middle of an active intersection exposes the vehicle to being struck from behind by following traffic and to side-impact (T-bone) collisions from cross-traffic. The braking is abrupt and unanticipated, and no obstacle is actually present in the vehicle's path. No crash or injury has resulted to date. The defect has been reported to the selling/servicing dealer, Larry H. Miller Chrysler Dodge Jeep Ram 104th (Thornton, CO), and is the subject of an open Stellantis case, #XXX. The vehicle has been taken to the dealer for this concern. I am requesting that NHTSA investigate the forward collision avoidance / automatic emergency braking system on this vehicle and model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11746806 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Turned on car in garage and sounded like it was in gear but wouldn’t shift into any gear and all the warning lights in the dash came on. Had to be pulled out of garage by tow truck and towed to dealership where it has been since May 12.

NHTSA complaint #11743624 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

It’s put me and my family at risk yes the problem is confirmed by mechanic every time when the problem occurs I get warnings to stop driving and turn off the car

NHTSA complaint #11742675 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

It’s put me and my family at risk yes the problem is confirmed by mechanic every time when the problem occurs I get warnings to stop driving and turn off the car

NHTSA complaint #11742675 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Was driving on a side street when the following warnings appeared: "Stop Safely – Vehicle Will Shut Off Soon", "Service Electric Vehicle System" , Wrench warning light. Immediately attempted to pull to the side of the road. Once stopped, the vehicle completely froze and became inoperable. The vehicle had to be towed to Shaver Chrysler Dodge Jeep RAM in Thousand Oaks, California.The same safety-related failures are being reported not only in the Jeep Wagoneer S, but also in the Dodge Charger Daytona, which shares the same STLA Large EV platform/These warnings on the Wagoneer S and Charger EVs indicate a critical fault detected in the vehicle's high-voltage or 12-volt electrical system, frequently stemming from a software glitch, a loose 12V terminal, or communication errors between the battery control modules. . This suggests the issue may be a broader platform-level software or electrical defect rather than an isolated problem with our vehicle. This is now the third occurrence of the same issue within the past year. Stellantis has been unable to diagnose and permanently correct a known defect.

NHTSA complaint #11741115 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Vehicle would not go into gear when turned on. Vehicle would not turn off when attempted to turn off. Could not even open doors when attempting to get back in vehicle. I received notices to service the following: blind spot alert, electronic stability control, transmission, autopark, electric vehicle system. I received a notification that the vehicle was going 317 miles per hour. It is now in the shop for the 3rd time in 10 months for the same issues. This vehicle needs to be recalled as it is a hazard to the general public.

NHTSA complaint #11734607 — an unverified report by a vehicle owner.

ENGINE

Vehicle would not go into gear when turned on. Vehicle would not turn off when attempted to turn off. Could not even open doors when attempting to get back in vehicle. I received notices to service the following: blind spot alert, electronic stability control, transmission, autopark, electric vehicle system. I received a notification that the vehicle was going 317 miles per hour. It is now in the shop for the 3rd time in 10 months for the same issues. This vehicle needs to be recalled as it is a hazard to the general public.

NHTSA complaint #11734607 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The first time this happened I was pulling into a parking lot and all service lights started flickering and it said to turn turn off car immediately as I was driving, I pulled into the nearest parking lot and it just stopped driving. The second time, which was Friday, April 17, 2026 I was driving down a busy road and all lights started flashing, the big NO ASB brakes flashing and I had no brakes. It was terrifying. Thankfully I ended up going down a hill onto flat ground and was able to pull into a gas station and get stopped by the curb. I immediately turned off the car and called the dealership. This happens without any warning at all, just when I am driving. This car is completely UNSAFE and unreliable. I needed to drive 188 miles on Saturday and when I picked the car up from the dealership the service manager told me NOT to take it on the trip, after being told the updates were completed. The issue has not been reliably reproduced, but the vehicle has been taken to the dealership twice for the same concern. After the most recent visit, the service manager advised me not to drive the vehicle due to safety concerns, indicating the issue may still be present and unresolved. The vehicle has been inspected by an authorized dealership on two separate occasions. It has not yet been inspected by the manufacturer directly, police, or insurance representatives. No warning lights, messages, or prior symptoms appeared before either incident. The loss of braking occurred suddenly and without any advance indication. The failure involves the vehicle’s braking system and potentially the electrical/software systems. In addition to the braking issue, when the dealership connected a diagnostic device to the vehicle, it incorrectly registered the odometer reading as approximately 77,000 miles, while the actual mileage is approximately 4,801 miles. The failure involves the vehicle’s braking system and potentially the electrical/software systems. In addition to the braking issue,

NHTSA complaint #11732565 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The first time this happened I was pulling into a parking lot and all service lights started flickering and it said to turn turn off car immediately as I was driving, I pulled into the nearest parking lot and it just stopped driving. The second time, which was Friday, April 17, 2026 I was driving down a busy road and all lights started flashing, the big NO ASB brakes flashing and I had no brakes. It was terrifying. Thankfully I ended up going down a hill onto flat ground and was able to pull into a gas station and get stopped by the curb. I immediately turned off the car and called the dealership. This happens without any warning at all, just when I am driving. This car is completely UNSAFE and unreliable. I needed to drive 188 miles on Saturday and when I picked the car up from the dealership the service manager told me NOT to take it on the trip, after being told the updates were completed. The issue has not been reliably reproduced, but the vehicle has been taken to the dealership twice for the same concern. After the most recent visit, the service manager advised me not to drive the vehicle due to safety concerns, indicating the issue may still be present and unresolved. The vehicle has been inspected by an authorized dealership on two separate occasions. It has not yet been inspected by the manufacturer directly, police, or insurance representatives. No warning lights, messages, or prior symptoms appeared before either incident. The loss of braking occurred suddenly and without any advance indication. The failure involves the vehicle’s braking system and potentially the electrical/software systems. In addition to the braking issue, when the dealership connected a diagnostic device to the vehicle, it incorrectly registered the odometer reading as approximately 77,000 miles, while the actual mileage is approximately 4,801 miles. The failure involves the vehicle’s braking system and potentially the electrical/software systems. In addition to the braking issue,

NHTSA complaint #11732565 — an unverified report by a vehicle owner.

SERVICE BRAKES

The first time this happened I was pulling into a parking lot and all service lights started flickering and it said to turn turn off car immediately as I was driving, I pulled into the nearest parking lot and it just stopped driving. The second time, which was Friday, April 17, 2026 I was driving down a busy road and all lights started flashing, the big NO ASB brakes flashing and I had no brakes. It was terrifying. Thankfully I ended up going down a hill onto flat ground and was able to pull into a gas station and get stopped by the curb. I immediately turned off the car and called the dealership. This happens without any warning at all, just when I am driving. This car is completely UNSAFE and unreliable. I needed to drive 188 miles on Saturday and when I picked the car up from the dealership the service manager told me NOT to take it on the trip, after being told the updates were completed. The issue has not been reliably reproduced, but the vehicle has been taken to the dealership twice for the same concern. After the most recent visit, the service manager advised me not to drive the vehicle due to safety concerns, indicating the issue may still be present and unresolved. The vehicle has been inspected by an authorized dealership on two separate occasions. It has not yet been inspected by the manufacturer directly, police, or insurance representatives. No warning lights, messages, or prior symptoms appeared before either incident. The loss of braking occurred suddenly and without any advance indication. The failure involves the vehicle’s braking system and potentially the electrical/software systems. In addition to the braking issue, when the dealership connected a diagnostic device to the vehicle, it incorrectly registered the odometer reading as approximately 77,000 miles, while the actual mileage is approximately 4,801 miles. The failure involves the vehicle’s braking system and potentially the electrical/software systems. In addition to the braking issue,

NHTSA complaint #11732565 — an unverified report by a vehicle owner.