Odometer readings owners gave when they filed. About half of all
complaints include one.
75,000 – 99,999 miles
16.7%
100,000 – 149,999 miles
213.3%
150,000+ miles
1280.0%
NHTSA investigations into the 2007 Kenworth T2000
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA09008Opened 29 May 2009Closed 27 Aug 2010ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Horton Fan Hub Failures
PACCAR is conducting an Owner Notification Program (ONP) for select vehicles within the subject and peer populations.The ONP are attached to the closing report and can be found in the NHTSA Technical Service Bulletin (TSB) database. (TSB: 10033585, 10033584)See Closing report for investigation details.
Recalls on the 2007 Kenworth T2000
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20111302,034 units in Canada
Engine
On certain trucks equipped with a Caterpillar C15 diesel engine, the Diesel Particulate Filter (DPF) combustion tube may fail. This could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will replace the DPF combustion tube.
Recall 2011087589 units in Canada
Engine
On certain vehicles equipped with a PACCAR MX engine, the oil module centrifugal spinner filter cap may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto nearby exhaust components. The discharge of engine oil onto hot exhaust components could result in a fire causing property damage and/or personal injury. Correction: Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap.
Recall 2010441525 units in Canada
Powertrain
On certain vehicles, the bearing surfaces of the extended lube universal joint that attaches the inter-axle driveline to the drive axle may become prematurely worn due to breakdown of the lubrification and/or excessive heat. Prematurely worn bearing surfaces may result in the u-joint becoming loose and/or binding. If undetected, the condition may result in universal joint failure, allowing the inter-axle driveline to detach from the axle, which may cause the vehicle to become disabled in the roadway. Lost propulsion, in conjunction with traffic, road conditions, and the driver's reactions, could increase the risk of a crash. In addition a driveline component separating from the vehicle could strike another vehicle, stationary object, or bystander, causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the interaxle driveline universal joint.
Recall 200931411 units in Canada
Brakes
Certain vehicles may suffer cracking of various brake assembly components (i.e. brake cam tube mounting flanges, brake air chamber bracket, brake air chamber, brake spider). Over time, this cracking can cause a complete fracture of the cam tube, which could increase stopping distances and decrease parking brake hold capability. A reduction of braking capability could increase the risk of a crash causing property damage, personal injury or death. Correction: Dealers will inspect the rear axle brake assembly, replace cracked rear axle brake components where required, and install cam tube support brackets on all rear axle wheel ends.
Recall 200924717,371 units in Canada
Engine
On certain vehicles equipped with a Caterpillar C15 engine, the Variable Valve Actuation (VVA) oil line may wear against the P-clip retaining the oil line. An oil leak could result in a vehicle fire causing property damage and/or personal injury. Correction: Caterpillar dealers will replace the VVA oil line with an updated version.
Recall 2008349778 units in Canada
Other
On certain trucks, the inadequate stiffness of the Diesel Particulate Filter (DPF) bracket could result in the separation of the DPF from the chassis, which could result in personal injuries or death to motorists or bystanders. Correction: Caterpillar dealers will replace bracket as necessary.
Recall 2008142859 units in Canada
Lights And Instruments
On certain vehicles, the trailer cable mounting bracket has a "U-shaped" cut-out that only partially supports the trailer cable connection. This may allow the moulded boot and electrical ground pin to partially or completely pull away from the 7-way socket. Partial or complete detachment can cause reduced water resistance and potential loss of electrical ground. There is also a possibility the trailer lights may fail to illuminate without the operator's knowledge. Reduced visibility during hours of darkness could result in a vehicle crash, causing personal injury or death. Correction: Dealers will install a reinforcement bracket.
Recall 20072091,713 units in Canada
Other
On certain trucks, the removable front tow hitch assembly may fail. This could result in personal injury or property damage if the assembly failed during the un-decking or towing of a vehicle. Correction: Dealers will replace the tow pin assembly with a revised version.
In the owners' own words, exactly as filed with NHTSA.
at 1,000,000 milesLakeview, MI
STEERING
AFTER RESEARCHING MY PROBLEM WITH THIS TRUCK I WAS AMAZED TO DISCOVER THAT IT IS A COMMON PROBLEM WITH KENWORTH AND PETTERBULT TRUCK'S! THE FRAME RAILS, THE VERY FOUNDATIONS OF THESE TRUCK'S ARE DEFECTIVE RIGHT OUT OF THE FACTORY! A KENWORTH BODY MAN WORKING FOR KENWORTH TOLD ME THAT THEY DON'T PUT ENOUGH PAINT ON THE FRAME THAT IS ASSEMBLED AND THEN PAINTED AS ONE UNIT ! IN HIS OPINION ALL PARTS SHOULD BE PANITED AND THEN ASSEMBLED! I AGREE. I'VE GOT A TRUCK THAT NEEDS TWO NEW FRAME RAILS THAT WILL COST $14000.00 TO REPAIR TRUCK! THIS IS UNACCEPTABLE! AND I'M TOLD THAT THE TRUCK ISN'T SAFE FOR THE ROAD! THE RAILS ARE RUSTING OUT! WHAT IF NO ONE CAUGHT THIS! I'M TOLD THAT IF IT COMES APART THERE'S NO CONTROLLING THE TRUCK! KENWORTH TELLS ME THAT THEY ARE CHANGING FRAME RAILS ALL THE TIME. THIS IS EVIDENCE TO ME THAT THEY NEED TO BE MADE TO DO A FACTORY RECALL ON THERE TRUCK'S THAT APPARENTLY HAS SHOTTY WORKMANSHIP! THE SAFTY OF THE MOTTERING PUBLIC IS AT RISK! AND KENWORTH AND PETERBUILT SHOULD BE HELD ACCOUNTABLE, THANK YOU AND I HOPE TO HEAR FROM YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11039682 — an unverified report by a vehicle owner.
at 1,000,000 milesLakeview, MI
UNKNOWN OR OTHER
AFTER RESEARCHING MY PROBLEM WITH THIS TRUCK I WAS AMAZED TO DISCOVER THAT IT IS A COMMON PROBLEM WITH KENWORTH AND PETTERBULT TRUCK'S! THE FRAME RAILS, THE VERY FOUNDATIONS OF THESE TRUCK'S ARE DEFECTIVE RIGHT OUT OF THE FACTORY! A KENWORTH BODY MAN WORKING FOR KENWORTH TOLD ME THAT THEY DON'T PUT ENOUGH PAINT ON THE FRAME THAT IS ASSEMBLED AND THEN PAINTED AS ONE UNIT ! IN HIS OPINION ALL PARTS SHOULD BE PANITED AND THEN ASSEMBLED! I AGREE. I'VE GOT A TRUCK THAT NEEDS TWO NEW FRAME RAILS THAT WILL COST $14000.00 TO REPAIR TRUCK! THIS IS UNACCEPTABLE! AND I'M TOLD THAT THE TRUCK ISN'T SAFE FOR THE ROAD! THE RAILS ARE RUSTING OUT! WHAT IF NO ONE CAUGHT THIS! I'M TOLD THAT IF IT COMES APART THERE'S NO CONTROLLING THE TRUCK! KENWORTH TELLS ME THAT THEY ARE CHANGING FRAME RAILS ALL THE TIME. THIS IS EVIDENCE TO ME THAT THEY NEED TO BE MADE TO DO A FACTORY RECALL ON THERE TRUCK'S THAT APPARENTLY HAS SHOTTY WORKMANSHIP! THE SAFTY OF THE MOTTERING PUBLIC IS AT RISK! AND KENWORTH AND PETERBUILT SHOULD BE HELD ACCOUNTABLE, THANK YOU AND I HOPE TO HEAR FROM YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11039682 — an unverified report by a vehicle owner.
at 1,000,000 milesLakeview, MI
SUSPENSION
AFTER RESEARCHING MY PROBLEM WITH THIS TRUCK I WAS AMAZED TO DISCOVER THAT IT IS A COMMON PROBLEM WITH KENWORTH AND PETTERBULT TRUCK'S! THE FRAME RAILS, THE VERY FOUNDATIONS OF THESE TRUCK'S ARE DEFECTIVE RIGHT OUT OF THE FACTORY! A KENWORTH BODY MAN WORKING FOR KENWORTH TOLD ME THAT THEY DON'T PUT ENOUGH PAINT ON THE FRAME THAT IS ASSEMBLED AND THEN PAINTED AS ONE UNIT ! IN HIS OPINION ALL PARTS SHOULD BE PANITED AND THEN ASSEMBLED! I AGREE. I'VE GOT A TRUCK THAT NEEDS TWO NEW FRAME RAILS THAT WILL COST $14000.00 TO REPAIR TRUCK! THIS IS UNACCEPTABLE! AND I'M TOLD THAT THE TRUCK ISN'T SAFE FOR THE ROAD! THE RAILS ARE RUSTING OUT! WHAT IF NO ONE CAUGHT THIS! I'M TOLD THAT IF IT COMES APART THERE'S NO CONTROLLING THE TRUCK! KENWORTH TELLS ME THAT THEY ARE CHANGING FRAME RAILS ALL THE TIME. THIS IS EVIDENCE TO ME THAT THEY NEED TO BE MADE TO DO A FACTORY RECALL ON THERE TRUCK'S THAT APPARENTLY HAS SHOTTY WORKMANSHIP! THE SAFTY OF THE MOTTERING PUBLIC IS AT RISK! AND KENWORTH AND PETERBUILT SHOULD BE HELD ACCOUNTABLE, THANK YOU AND I HOPE TO HEAR FROM YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11039682 — an unverified report by a vehicle owner.
at 206,892 milesMinneapolis, MN
POWER TRAIN
LEFT FRONT DRIVE AXLE BRAKE CHAMBER BROKEN OFF AND HANGING BY HOSES. STUDS BROKEN OUT OF BASE. TOOK TO DEALER AND THEY REPLACED.
NHTSA complaint #10240796 — an unverified report by a vehicle owner.
at 119,195 milesMinneapolis, MN
SERVICE BRAKES, AIR
BRAKE CHAMBER FELL OFF THE AXLE- WAS HANGING BY HOSES WHEN SERVICE TRUCK ARRIVED TO REPAIR IT AT THE 247 MILE MARKER ON HWY I94 IN WI. REPLACED COMPLETE CHAMBER.
NHTSA complaint #10240774 — an unverified report by a vehicle owner.
at 99,802 milesMinneapolis, MN
SERVICE BRAKES, AIR
BOTH RIGHT HAND DRIVE BRAKE CHAMBERS CRACKED. TOOK TO DEALER AND THEY REPLACED BOTH CHAMBERS.
NHTSA complaint #10240778 — an unverified report by a vehicle owner.
at 186,087 milesMinneapolis, MN
SERVICE BRAKES, AIR
BOTH FRONT DRIVE AXLE BRAKE CHAMBER MOUNTS CRACKED. TOOK TO DEALER AND THEY REPLACED BOTH BRAKE CHAMBERS.
NHTSA complaint #10240790 — an unverified report by a vehicle owner.
at 118,115 milesMinneapolis, MN
SERVICE BRAKES, AIR
LEFT FRONT DRIVE AXLE BRAKE CHAMBER BROKEN AT MOUNTING PLATE. TOOK TO DEALER AND THEY REPLACED BRAKE CHAMBER.
NHTSA complaint #10240792 — an unverified report by a vehicle owner.
at 187,101 milesMinneapolis, MN
SERVICE BRAKES, AIR
REAR COVER ON LEFT REAR BRAKE CHAMBER BROKEN. TOOK TO DEALER. THEY HAD TO USE TORCH TO REMOVE MOUNTING STUDS TO REMOVE. INSTALLED NEW BRAKE CHAMBER.
NHTSA complaint #10240781 — an unverified report by a vehicle owner.
at 194,002 milesMinneapolis, MN
SERVICE BRAKES, AIR
FOUND FOUR BRAKE CHAMBERS BROKEN. TOOK TO DEALER AND THEY REPLACED ALL FOUR.
NHTSA complaint #10240802 — an unverified report by a vehicle owner.
at 198,755 milesMinneapolis, MN
SERVICE BRAKES, AIR
BRAKE CHAMBER MOUNTS CRACKED. TOOK TO DEALER AND THEY REPLACED THREE BRAKE CHAMBERS. (ONE WAS REPLACED IN OCTOBER 2007).
NHTSA complaint #10240804 — an unverified report by a vehicle owner.
at 214,993 milesMinneapolis, MN
SERVICE BRAKES, AIR
TRUCK PULLED AWAY FROM A DOCK. LR BRAKE CHAMBER LOCKED UP AND SUPER SINGLE TIRE SLID AND THEN BLEW OUT. SERVICE TRUCK HAD TO COME AND BRAKE CHAMBER WAS REPLACED. THIS REPLACED BRAKE CHAMBER IS AVAILABLE AT OUR WAREHOUSE. UPDATE 10/01/08 *CW THE AXLE LOCKED UP. UPDATED 10/02/08.
NHTSA complaint #10240822 — an unverified report by a vehicle owner.
at 214,993 milesMinneapolis, MN
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
TRUCK PULLED AWAY FROM A DOCK. LR BRAKE CHAMBER LOCKED UP AND SUPER SINGLE TIRE SLID AND THEN BLEW OUT. SERVICE TRUCK HAD TO COME AND BRAKE CHAMBER WAS REPLACED. THIS REPLACED BRAKE CHAMBER IS AVAILABLE AT OUR WAREHOUSE. UPDATE 10/01/08 *CW THE AXLE LOCKED UP. UPDATED 10/02/08.
NHTSA complaint #10240822 — an unverified report by a vehicle owner.
at 252,348 milesMinneapoils, MN
SERVICE BRAKES, AIR
TWO BRAKE ASSEMBLIES BROKE OFF AXLES AND FAILED TO STOP VEHICLE IN SAFE STOPPING DISTANCE. THIS HAS HAPPENED TO 6 OTHER KNOWN INCIDENTS IN THE LAST 6 MONTHS. THE BRAKE ASSEMBLIES HAVE TO BE REWELDED TO THE AXLES OF THE VEHICLES BEFORE THEY CAN BE OPERATED AGAIN SAFELY. THIS DEFECT IS ON SEMI TRACTORS CARRYING 80,000 LBS GROSS WEIGHT AND THEY DO NOT HAVE SAFE STOPPING DISTANCE TO AVOID A CRASH WITH THIS DEFECT.
NHTSA complaint #10239208 — an unverified report by a vehicle owner.
at 298,861 milesMinneapolis, MN
SERVICE BRAKES, AIR
WHILE DRIVING TO DEALER LEFT REAR WHEEL BRAKE ASSEMBLY ON FRONT DRIVE AXEL BROKE OFF OF AXEL. HAD TRUCK BEEN LOADED AND NOT BOB TAILING AT THE TIME THIS COULD HAVE CAUSED AND ACCIDENT AS THE FAILURE RENDERED THE BRAKE TOTALLY IN OPERATIVE.
NHTSA complaint #10239215 — an unverified report by a vehicle owner.