Owners have filed 16 complaints
about the 2010 Keystone Fuzion with NHTSA between 2010 and 2015.
The largest single group is the equipment & accessories.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2010 Keystone Fuzion
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Equipment & Accessories
531.3%
Median failure at 3,000 miles
Electrical System
425.0%
0 crashes, 1 fires · median 2,000 mi
Body & Structure
212.5%
Median failure at 2,400 miles
Other & Unspecified
16.3%
Doors, Latches & Locks
16.3%
Median failure at 1,800 miles
Wheels
16.3%
Tires
16.3%
Fuel & Propulsion
16.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2010peak 3Jul 2015
Recalls on the 2010 Keystone Fuzion
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2017627144,034 units in Canada
Accessories
On certain vehicles equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
Recall 2011433526 units in Canada
Electrical
On certain fifth wheel trailers equipped with a generator-ready option, elevated electrical loads (associated with RV use in higher ambient temperatures) could cause the power transfer switch to fail. This could allow the transfer switch to overheat and melt, which could result in a fire causing property damage and/or personal injury. Correction: Dealers will replace the transfer switch.
Recall 2010420626 units in Canada
Electrical
On certain fifth wheel and travel trailers equipped with a generator-ready option, if the fasteners on the power transfer switch are not tightened to proper specifications, the elevated electrical loads associated with RV use in higher ambient temperatures may cause overheating of the lugs and degrading of the electrical connections. This condition may result in further degradation of the electrical connections, elevated case temperatures and an increased risk of appliance and other property damage. Correction: Dealers will inspect the transfer switch for evidence of heat damage and verify the fastener torque. If the inspection reveals evidence of heat damage, the switch will be replaced.
Recall 2010411472 units in Canada
Accessories
Certain refrigerators used in Recreational Vehicles (RVs) contain either a sensing algorithm or a thermal switch to interrupt power when it detects high temperatures that could lead to a fire. An insufficient response time can result in the power not being shut-off in sufficient time to prevent a fire, which could result in property damage and/or personal injury. Correction: Dealers will install a thermocouple with a faster response time for all refrigerators with a sensing algorithm or a thermal switch.
Recall 201003010 units in Canada
Other
On certain fifth wheel and travel trailers, the rear ramp door cable support bracket may fail when the door is used in the patio position. A falling door increases the risk of property damage or personal injury if a person is on the door while it is in the patio position. Correction: Dealers will replace the ramp door cable hardware.
Recall 200929820 units in Canada
Label
On certain fifth wheel and travel trailers, the Federal Identification Label and the Tire & Loading Information Label do not contain correct Gross Axle Weight Rating (GAWR) and/or Gross Vehicle Weight Rating (GVWR) information. The labels indicate a GAWR of 7,000 lbs per axle but instead should read 6,840 lbs. On 302 model trailers, the GVWR is indicated as 16,365 lbs instead of 16,045 lbs. And, on 322 model trailers, the GVWR is listed as 16,560 lbs instead of 16,240 lbs. Loading the vehicle beyond the actual GAWR and/or GVWR could result in poor vehicle handling characteristics, increasing the risk of a crash causing property damage, personal injury or death. Correction: Updated labels will be mailed to owners of affected vehicles along with instructions for proper installation.
Reports where the owner recorded a crash, a fire, an injury or a death.
Delmont, PAFire
ELECTRICAL SYSTEM
WE BOUGHT OUR 2010 KEYSTONE FUZION RV AROUND JUNE/JULY 2010. THE DEALER (CAMPING WORLD, S.C.) TOLD US THAT THE RV WAS A BRING-BACK, NEVER EVEN USED (WHICH, LOOKING BACK ON IT, MAKES ME WONDER IF THERE WERE PROBLEMS WITH THE UNIT FROM THE START). IN AUGUST 2010, WE TOOK IT ON A TRIP TO VIRGINIA. WE PLUGGED IN THE 50 AMP SERVICE AND ABOUT AN HOUR AFTER, THE UNIT CAUGHT FIRE IN THE STORAGE COMPARTMENT. THANKFULLY, MY HUSBAND WAS THERE WHEN IT HAPPENED AND WAS ABLE TO CONTAIN THE DAMAGE. WE IMMEDIATELY CONTACTED KEYSTONE RV, WHO HAD NO INTEREST WHATSOEVER IN WHAT HAPPENED. IT TOOK MONTHS BEFORE A DEALERSHIP IN PA FINALLY MADE THE REPAIRS,' REPLACING A BAD TRANSFER SWITCH. THIS PAST SUMMER (JUNE 2012) WE AGAIN TOOK THE UNIT TO S.C. FOR VACATION. WE SMELLED ELECTRICAL FIRE IN THE UNIT AND AGAIN, THANKFULLY, MY HUSBAND FOUND THE FIRE BEFORE ANY DAMAGE OCCURRED. WE AGAIN CALLED KEYSTONE RV, WHO DRUG THEIR FEET IN OFFERING ANY TYPE OF ASSISTANCE. THIS TIME, WE WERE ONLY A MILE OR SO FROM WHERE WE ORIGINALLY PURCHASED THE UNIT (CAMPING WORLD). AFTER MULTIPLE PHONE CALLS AND ARGUMENTS WITH KEYSTONE AND CAMPING WORLD, A TECH CAME TO OUR CAMPSITE AND FOUND THAT KEYSTONE RV HAD REPLACED THE ORIGINAL FAULTY TRANSFER SWITCH WITH THE SAME FAULTY TRANSFER SWITCH. THIS WAS TWICE THAT OUR FAMILY COULD HAVE SUFFERED INJURY OR DEATH AS A RESULT OF THEIR MISTAKE. WE HAVE NOT USED THE UNIT SINCE AND I AM HONESTLY SCARED TO USE IT.
NHTSA complaint #10493692 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Garden Grove, CA
UNKNOWN OR OTHER
THE FRESH WATER TANK IN THE REAR OF THE TRAILER FELL DOWN AND WAS SITTING RIGHT ON THE REAR AXEL. WE OPENED UP THE BOTTOM COVER OF THE TRAILER AND NOTICED THAT THE BARS USED TO SUPPORT THE TANK WERE ALL BENT AND A FEW OF THEM HAD POPPED OFF FROM THE FRAME. WE WERE ABLE TO JACK UP THE TANK AND REPAIR THE DAMAGE BY OURSELVES BECAUSE WE WERE OUT OF TOWN AND THE DEALERSHIP WOULD TAKE MONTHS TO FIX THIS AND THEN CHARGE US A HEFTY AMOUNT TO FIX IT. WE REPAIRED IT OURSELVES FOR BY REPLACING THE FLIMSY METAL BARS WITH MULTIPLE UNI-STRUT BARS TO SUPPORT THE WATER TANK. UPDATED 09/15/15*LJ
NHTSA complaint #10745342 — an unverified report by a vehicle owner.
at 2,000 milesBrackettville, TX
ELECTRICAL SYSTEM
2010 KEYSTONE FUZION II 5TH WHEEL UNIT. HAD TRANSFER SWITCH REPAIRED UNDER RECALL. HAD SEVERAL ITEMS REPAIRED, I.E. LIGHT FIXTURES, REAR RAMP WIRING, HOLDING TANK VALVE REPLACEMENTS AND REPAIRS, TIRE FAILURES. ISSUE NOW IS A WARNING LIGHT IN THE MAIN FUSE PANEL INDICATING A BLOWN FUSE. UPON CONTACTING MANUFACTURER, THE CUSTOMER SERVICE REP INDICATES THAT THERE IS NO TYPE OF STANDARD WIRING, PIPING OR OTHER DIAGRAMS TO TROUBLESHOOT ANY OF THESE SYSTEMS, ALTHOUGH A WARNING LIGHT WOULD MEAN A SHORT IN A WIRING SYSTEM. THE COST OF TAKING UNIT TO DEALER FOR REPAIRS IS BORN BY THE OWNER. DEALERS, ALL OF THEM, HAVE THE ATTITUDE OF "IF YOU DIDN'T BUY IT HERE, I DON'T WANT YOUR PROBLEMS." THEY COME UP WITH ANY EXCUSE TO NOT SERVICE THE UNIT PROPERLY, UNLESS OF COURSE YOU ARE PAYING THEIR REGULAR SHOP RATE, IF THEY WANT TO GET YOU IN. EXTENDED WARRANTIES ARE HONORED BY SOME AND NOT OTHERS, ALTHOUGH SOLD BY ALL DEALERS.
NHTSA complaint #10577756 — an unverified report by a vehicle owner.
at 3,000 milesValrico, FL
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
THE REAR RIGHT SIDE OF THE FRESH WATER TANK FELL DOWN WHILE TRAVELING, AND BEGAN DRAGGING ON THE ROAD. THE METAL U-CHANNEL SUPPORTS UNDER THE TANK BENT DOWN, AND BEGUN BREAKING THE TAP SCREWS ON EACH END, OR PULLING THEM THROUGH THE FRAME. OF THE 5 SUPPORTS UNDER THE TANK, TWO PULLED LOOSE FROM BOTH ENDS, TWO PULLED LOOSE ON ONE END, AND ONLY ONE, THE LEFT STRAP NEXT TO THE PLUMBING CONNECTIONS, WAS STILL ATTACHED ON BOTH ENDS. THE LOOSE SUPPORTS WERE PINNED BETWEEN THE TANK AND THE BOTTOM COVER, AND ONE OF THE SUPPORTS WAS GROUND DOWN BY THE PAVEMENT, WHICH SAVED DAMAGE TO THE TANK, WHICH WAS NEARLY FULL, 80 GALLON CAPACITY. THE FRONT CROSS ANGLE BAR, USED TO HOLD THE TANK IN PLACE AGAINST THE REAR FLOOR BEAM, WAS HELD IN PLACE WITH ONE SCREW ON EACH SIDE, INSTEAD OF TWO PER SIDE, WHICH ALLOWED THE BAR TO TIP DOWN, DROPPING THE TANK AS THE U-STRAP UNDER THE TANK BOWED DOWN. I WAS ABLE TO JACK UP THE TANK, AND PLACE A LARGE VEHICLE TIE DOWN STRAP UNDER THE TANK, RAISING IT TO TRAVEL HOME. I HAVE ALREADY REPAIRED THE DAMAGE, WHICH I TOOK PICTURES OF, AS I NEEDED THE CAMPER, NOT HAVE IT SIT ON THE DEALERS LOT ONCE AGAIN. I USED 1.5 INCH BOX TUBES, .125 THICK, WITH GRADE 5 BOLTS ON EACH END, TO SUPPORT THE TANK. UPDATED 9/24/13 *CN
NHTSA complaint #10532282 — an unverified report by a vehicle owner.
Delmont, PAFire
ELECTRICAL SYSTEM
WE BOUGHT OUR 2010 KEYSTONE FUZION RV AROUND JUNE/JULY 2010. THE DEALER (CAMPING WORLD, S.C.) TOLD US THAT THE RV WAS A BRING-BACK, NEVER EVEN USED (WHICH, LOOKING BACK ON IT, MAKES ME WONDER IF THERE WERE PROBLEMS WITH THE UNIT FROM THE START). IN AUGUST 2010, WE TOOK IT ON A TRIP TO VIRGINIA. WE PLUGGED IN THE 50 AMP SERVICE AND ABOUT AN HOUR AFTER, THE UNIT CAUGHT FIRE IN THE STORAGE COMPARTMENT. THANKFULLY, MY HUSBAND WAS THERE WHEN IT HAPPENED AND WAS ABLE TO CONTAIN THE DAMAGE. WE IMMEDIATELY CONTACTED KEYSTONE RV, WHO HAD NO INTEREST WHATSOEVER IN WHAT HAPPENED. IT TOOK MONTHS BEFORE A DEALERSHIP IN PA FINALLY MADE THE REPAIRS,' REPLACING A BAD TRANSFER SWITCH. THIS PAST SUMMER (JUNE 2012) WE AGAIN TOOK THE UNIT TO S.C. FOR VACATION. WE SMELLED ELECTRICAL FIRE IN THE UNIT AND AGAIN, THANKFULLY, MY HUSBAND FOUND THE FIRE BEFORE ANY DAMAGE OCCURRED. WE AGAIN CALLED KEYSTONE RV, WHO DRUG THEIR FEET IN OFFERING ANY TYPE OF ASSISTANCE. THIS TIME, WE WERE ONLY A MILE OR SO FROM WHERE WE ORIGINALLY PURCHASED THE UNIT (CAMPING WORLD). AFTER MULTIPLE PHONE CALLS AND ARGUMENTS WITH KEYSTONE AND CAMPING WORLD, A TECH CAME TO OUR CAMPSITE AND FOUND THAT KEYSTONE RV HAD REPLACED THE ORIGINAL FAULTY TRANSFER SWITCH WITH THE SAME FAULTY TRANSFER SWITCH. THIS WAS TWICE THAT OUR FAMILY COULD HAVE SUFFERED INJURY OR DEATH AS A RESULT OF THEIR MISTAKE. WE HAVE NOT USED THE UNIT SINCE AND I AM HONESTLY SCARED TO USE IT.
NHTSA complaint #10493692 — an unverified report by a vehicle owner.
Naples, FL
ELECTRICAL SYSTEM
I HAVE RECEIVED A RECALL NOTICE FOR A DEFAULT IN A IOTA ITS-50R TRANSFER SWITCH. THESE SWITCHES ARE EXPERIENCING HEAT RELATED FAILURES. WARNING CONTINUED USE WITHOUT REPLACING INCREASES RISK OF FIRE, PERSONAL INJURY AND PROPERTY DAMAGE. I HAVE CONTACTED THE MANUFACTURER FOR REPAIR. I INFORMED THEM THAT THE UNIT IS PERMANENTLY SET AND NOT ABLE TO BE TAKEN TO A AUTHORIZED DEALER. I WAS INFORMED THAT THEY WOULD NOT PROVIDE A MOBILE SERVICE TO DO THE REPAIR. I DO NOT KNOW IF YOUR ORGANIZATION CAN BE OF ANY HELP IN PERSUADING THEM TO CHANGE THEIR POSITION IN PROVIDING A MOBILE SERVICE TO DO REPAIR. I WOULD GREATLY APPRECIATE ANY ASSISTANCE THAT YOU CAN PROVIDE. ALTHOUGH MY MAILING ADDRESS IS IN FLORIDA THE VEHICLE IS IN CORTEZ COLORADO.
NHTSA complaint #10491439 — an unverified report by a vehicle owner.
Lillington, NC
WHEELS
THIS IS CONCERNING TIRES BEING USED ON THE KEYSTONE FUZION. THE BRAND OF TIRE IS CARLISLE AND THE TIRE THAT I AM HAVING PROBLEMS WITH IS THE ULTRA CRT RADIAL TRAIL, SIZE ST235/80R16. I HAD ONE TIRE SHOW SEVERE SIGNS OF SIDE WALL AND TREAD WALL SEPARATION SO IT WAS REPLACED. DURING A SHORT TRIP, I HAD A BLOW OUT ON ANOTHER TIRE. I HAVE SINCE HAD IT REPLACED AS WELL, AND I AM ALSO WORKING ON REPLACING THE REST. A SHORT INTERNET SEARCH ON THIS TIRE SHOWS NUMEROUS COMPLAINTS WITH BLOW OUTS. NOT ONLY CAN THIS CAUSE LOSS OF CONTROL, BUT THIS IS A DANGER TO OTHER MOTORISTS WITH FLYING DEBRIS AFTER A BLOW OUT. ESPECIALLY TO ANY MOTORCYCLISTS, PEDAL CYCLISTS, OR PEDESTRIANS.
NHTSA complaint #10478863 — an unverified report by a vehicle owner.
Lillington, NC
TIRES
THIS IS CONCERNING TIRES BEING USED ON THE KEYSTONE FUZION. THE BRAND OF TIRE IS CARLISLE AND THE TIRE THAT I AM HAVING PROBLEMS WITH IS THE ULTRA CRT RADIAL TRAIL, SIZE ST235/80R16. I HAD ONE TIRE SHOW SEVERE SIGNS OF SIDE WALL AND TREAD WALL SEPARATION SO IT WAS REPLACED. DURING A SHORT TRIP, I HAD A BLOW OUT ON ANOTHER TIRE. I HAVE SINCE HAD IT REPLACED AS WELL, AND I AM ALSO WORKING ON REPLACING THE REST. A SHORT INTERNET SEARCH ON THIS TIRE SHOWS NUMEROUS COMPLAINTS WITH BLOW OUTS. NOT ONLY CAN THIS CAUSE LOSS OF CONTROL, BUT THIS IS A DANGER TO OTHER MOTORISTS WITH FLYING DEBRIS AFTER A BLOW OUT. ESPECIALLY TO ANY MOTORCYCLISTS, PEDAL CYCLISTS, OR PEDESTRIANS.
NHTSA complaint #10478863 — an unverified report by a vehicle owner.
Walnut Cove, NC
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2010 KEYSTONE FUZION TOY HAULER. CONSUMER STATES PROBLEMS WITH CAMPER AND RECALL CONCERNING OVERHEATING OF LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS *TGW THE CONSUMER STATED THE GENERATOR, SWITCH, WIRES, LIGHTS SCREEN DOOR, FUSES AND FUEL PUMP WERE REPLACED.
NHTSA complaint #10467325 — an unverified report by a vehicle owner.
Walnut Cove, NC
ELECTRICAL SYSTEM
2010 KEYSTONE FUZION TOY HAULER. CONSUMER STATES PROBLEMS WITH CAMPER AND RECALL CONCERNING OVERHEATING OF LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS *TGW THE CONSUMER STATED THE GENERATOR, SWITCH, WIRES, LIGHTS SCREEN DOOR, FUSES AND FUEL PUMP WERE REPLACED.
NHTSA complaint #10467325 — an unverified report by a vehicle owner.
Walnut Cove, NC
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
2010 KEYSTONE FUZION TOY HAULER. CONSUMER STATES PROBLEMS WITH CAMPER AND RECALL CONCERNING OVERHEATING OF LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS *TGW THE CONSUMER STATED THE GENERATOR, SWITCH, WIRES, LIGHTS SCREEN DOOR, FUSES AND FUEL PUMP WERE REPLACED.
NHTSA complaint #10467325 — an unverified report by a vehicle owner.
at 3,000 milesCoventry, CT
EQUIPMENT
TL* THE CONTACT OWNS A 2010 KEYSTONE FUZION FIFTH WHEEL CAMPER RV. THE CONTACT STATED THAT THE MIDDLE RESTROOM TOILET FLUSHED INTO THE GRAY TANK OF THE RV, WHICH WAS USED FOR NON-SEWAGE WATER DUMPING. THE CONTACT STATED THAT THE RESTROOM TOILET SHOULD HAVE FLUSHED INTO THE BLACK WATER TANK FOR SEWAGE PURPOSES. THE MANUFACTURER WAS CONTACTED ABOUT THE PROBLEM AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS MADE TO PERFORM IN SUCH A MANNER. DUE TO THE SIZE ON THE GRAY WATER TANK, THE FAILURE WAS CAUSING THE TANK TO FILL UP QUICKLY AND WHEN DUMPED, IT WOULD EMIT RAW SEWAGE ONTO THE GROUND WHILE TRAVELING. THE FAILURE MILEAGE WAS 3,000.
NHTSA complaint #10397521 — an unverified report by a vehicle owner.
Waterloo, IL
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
I HAVE A 2010 FUZION FZ398 TOURING EDITION 2 THESE TRAILERS WERE BUILT WITH THE AXLES MOUNTED TO FAR FORWARD CAUSING SEVERE HANDLING ISSUES IF YOU USE THE GARAGE AREA FOR CARGO. KEYSTONE RECOMMENDS 20 TO 25% PIN WEIGHT WHEN LOADING THESE TRAILERS THIS CANNOT BE DONE WITH THE CURRENT AXLE PLACEMENT. KEYSTONE KNOWS THIS AND HAS MOVED THE AXLES BACK 20 INCHES ON THE 2011 MODELS BUT HAS NOT ISSUED ANY SORT OF RECALL. I WEIGHED MY TRAILER AND EVEN THOUGH I AM UNDER GVWR I ONLY HAVE 10-11 % PIN WEIGHT THIS CAUSES SWAYING AND BUCKING WITH THE TRAILER AND LITERALLY PULLS THE TRUCK ALL OVER THE ROAD. THIS IS A DANGEROUS SITUATION WITH A TRAILER THIS SIZE. ON THE VEHICLE INFORMATION PAGE FUZION WAS NOT AN OPTION SO I SELECTED RAPTOR MY TRAILER IS A 2010 FUZION FZ398. *TR...UPDATED 05/09/12 *BF UPDATED 6/6/12
NHTSA complaint #10362094 — an unverified report by a vehicle owner.
at 1,800 milesSarasota, FL
STRUCTURE
TOOK DELIVERY MAY 7, 2010 OF A 2010 KEYSTONE MONTANA MOUNTAINEER MODEL 347THT TOY HAULER. WHILE USING THE TRAILER WITH A HARLEY-DAVIDSON FLHT IN THE CARGO AREA THE LEFT REAR D-RING PULLED OUT OF THE FLOOR. IT CAUSED DAMAGE TO ONE WINDOW ON THE TRAILER AND TO THE MOTORCYCLE. I USE A BIKE GRAB TO HOLD THE FRONT TIRE OF THE MOTORCYCLE OTHERWISE THE BIKE COULD HAVE PUSHED OUT THE WINDOW. THE 4 D-RINGS ARE EACH MARKED 1200 LB. I DO NOT BELIEVE THIS IS TRUE BECAUSE OF THE WAY THEY WERE INSTALLED. CHECKED ALL THE SCREWS AFTER THIS HAPPENED (3 SCREWS PER D-RING) AT LEAST HALF WERE STRIPPED OUT. THE ENGINEERING ON THIS IS EXTREMELY POOR. USING ONE 1/4" SELF TAPPING SCREW WITH A 5/16 DRILL POINT INTO 1/16 ALUMINUM LEAVES VERY LITTLE CONTACT AREA INTO A SOFT MATERIAL LIKE ALUMINUM. THAT IS JUST THE CENTER HOLE. THEY USE THE SAME METAL SCREWS FOR THE 2 OUTSIDE HOLES THAT GO INTO WOOD FLOORING.
NHTSA complaint #10351323 — an unverified report by a vehicle owner.
at 1,800 milesSarasota, FL
LATCHES/LOCKS/LINKAGES
TOOK DELIVERY MAY 7, 2010 OF A 2010 KEYSTONE MONTANA MOUNTAINEER MODEL 347THT TOY HAULER. WHILE USING THE TRAILER WITH A HARLEY-DAVIDSON FLHT IN THE CARGO AREA THE LEFT REAR D-RING PULLED OUT OF THE FLOOR. IT CAUSED DAMAGE TO ONE WINDOW ON THE TRAILER AND TO THE MOTORCYCLE. I USE A BIKE GRAB TO HOLD THE FRONT TIRE OF THE MOTORCYCLE OTHERWISE THE BIKE COULD HAVE PUSHED OUT THE WINDOW. THE 4 D-RINGS ARE EACH MARKED 1200 LB. I DO NOT BELIEVE THIS IS TRUE BECAUSE OF THE WAY THEY WERE INSTALLED. CHECKED ALL THE SCREWS AFTER THIS HAPPENED (3 SCREWS PER D-RING) AT LEAST HALF WERE STRIPPED OUT. THE ENGINEERING ON THIS IS EXTREMELY POOR. USING ONE 1/4" SELF TAPPING SCREW WITH A 5/16 DRILL POINT INTO 1/16 ALUMINUM LEAVES VERY LITTLE CONTACT AREA INTO A SOFT MATERIAL LIKE ALUMINUM. THAT IS JUST THE CENTER HOLE. THEY USE THE SAME METAL SCREWS FOR THE 2 OUTSIDE HOLES THAT GO INTO WOOD FLOORING.
NHTSA complaint #10351323 — an unverified report by a vehicle owner.
at 400 milesOntario, CA
EQUIPMENT
I BOUGHT A KEYSTONE RAPTOR 361 LEV 5TH WHEEL IN 2010 DISCOVERED AFTER I WENT HOME.THE DETACHABLE LADDER THAT MOUNTS ON THE ROOF. HAD SEVERAL BROKEN PLASTIC BRACKETS THAT HELD THE STEPS TO THE LADDER. TOOK IT BACK TO MIKE THOMSON IN CORNA CA. THEY WENT OUT TO THE TRAILER LOT TO TAKE PARTS OFF NEW LADDERS ON NEW TRAILERS AND FIX MINE. DISCOVERED MANY MORE KEYSTONE TRAILERS THAT HAD THIS LADDER BRACKETS WERE CRACK OR BROKEN ON THE LOT ALSO. WE USED REMAINING GOOD BRACKETS THAT WEREN'T BROKE. I USED THE LADDER TWICE, WHILE CLIMBING TO THE TRAILER ROOF SEVERAL PLASTIC BRACKETS CRACKED (POP). SCARED ME TO DEATH .. THAT'S THE ONLY THING HOLDING THE LADDER STEPS ON. A ACCIDENT READY TO HAPPEN.... I WEIGH 212 POUNDS.
NHTSA complaint #10340299 — an unverified report by a vehicle owner.
at 3,000 milesSacramento, CA
STRUCTURE:FRAME AND MEMBERS
ON A 2010 KEYSTONE FIFTH WHEEL TRAVEL TRAILER (RAPTOR 300MP), A FLOOR SUPPORT GUSSET MAKES CONTACT WITH THE DRIVER SIDE REAR TIRE DURING SUSPENSION COMPRESSION. NO TIRE FAILURE YET BUT THE METAL IS VERY DEFORMED FROM NUMEROUS CONTACTS. ADDENDUM-THE RAPTOR MODEL IS NOT A DROP DOWN OPTION ON YOUR WEBSITE. I CHOOSE 'FUZION' JUST TO SATISFY THE FIELD REQUIREMENTS.
NHTSA complaint #10312432 — an unverified report by a vehicle owner.