Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1999 Keystone Springdale
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Lights
440.0%
Body & Structure
440.0%
Equipment & Accessories
110.0%
Suspension
110.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2001peak 4May 2009
Recalls on the 1999 Keystone Springdale
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2008337
Label
On certain fifth wheel and travel trailers manufactured prior to Aug 18, 2008, the required weight label was omitted. Correction: Since the information contained in this label can also be found on the vehicle's inside and outside weight labels, no further action is required.
Recall 200713412,000 units in Canada
Other
On certain fifth wheel and travel trailers equipped with a Dometic Corporation refrigerator, a fatigue crack can develop in the boiler tube. This could allow the release of pressurized coolant solution into an area where an ignition source is present, which could result in a fire. Correction: Dealers will replace the refrigerator's boiler tube assembly.
In the owners' own words, exactly as filed with NHTSA.
Lineville, AL
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
APRIL 17 2009 KEYSTONE CAMPER SPRINGDALE LITE WAS TAKEN TO CAMPING WORLD IN OXFORD ALABAMA TO HAVE RECALL WORK NUMBER 06E-076 DONE ON DOMETIC REFRIGERATOR MODEL#RM2652 SERIAL# 84500326. CAMPING WORLD REFUSED TO ADMINISTER THE RECALL DUE TO "LEAKING OR STAINING AT THE BACK OF THE REFRIGERATOR" WHICH IS THE REASON FOR THE RECALL # 06E-076 WHICH IS LISTED ON DOMETIC WEB SITE. I THEN CALLED DOMETIC AND SPOKE WITH A SERVICE MANAGER AND SHE SAID SHE COULD NOT HELP WITH THE SITUATION DUE THE UNIT LEAKING "AMMONIA" AT THE BURNER TUBE THIS TO IS IN THE RECALL NOTICE.
NHTSA complaint #10268328 — an unverified report by a vehicle owner.
Blaine, WA
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
LEAF SPRING BROKE ON TRAVEL TRAILER CAUSING LOSS OF CONTROL ON FREEWAY. *NLM
NHTSA complaint #10016453 — an unverified report by a vehicle owner.
Plymouth, MN
STRUCTURE:FRAME AND MEMBERS
FRAME WAS BENT, DEALER STATED REPAIRS WERE BEYOND THEIR ABILITY SO THE FACTORY WAS CONTACTED, THE UNIT SHOULD HAVE HAD SUPPORTS ON THE FRAME EVERY FOUR FEET, HOWEVER THIS ONE HAD THEM EVERY EIGHT FEET, FACTORY STATED THIS WAS NOT BUILT ACCORDING TO SPECIFICATIONS, FACTORY LATER MADE REPAIRS, HOWEVER CONSUMER STATES UNIT IS NOW WORSE, BECAUSE OF THE FRAME BENDING, THERE WAS A BULGE IN THE FLOOR, A GAP IN THE DOOR, AND THE SIDING PULLED APART ON THE ROOF TOP, CONSUMER IS EXPERIENCING PROBLEMS WITH THE FACTORY. TAIL LIGHT LENSES WERE MISSING. HOLE IN ENTRY DOOR AND MISSING BUMPER CAPS. *SLC
NHTSA complaint #561880 — an unverified report by a vehicle owner.
Plymouth, MN
STRUCTURE:FRAME AND MEMBERS
FRAME WAS BENT, DEALER STATED REPAIRS WERE BEYOND THEIR ABILITY SO THE FACTORY WAS CONTACTED, THE UNIT SHOULD HAVE HAD SUPPORTS ON THE FRAME EVERY FOUR FEET, HOWEVER THIS ONE HAD THEM EVERY EIGHT FEET, FACTORY STATED THIS WAS NOT BUILT ACCORDING TO SPECIFICATIONS, FACTORY LATER MADE REPAIRS, HOWEVER CONSUMER STATES UNIT IS NOW WORSE, BECAUSE OF THE FRAME BENDING, THERE WAS A BULGE IN THE FLOOR, A GAP IN THE DOOR, AND THE SIDING PULLED APART ON THE ROOF TOP, CONSUMER IS EXPERIENCING PROBLEMS WITH THE FACTORY. TAIL LIGHT LENSES WERE MISSING. HOLE IN ENTRY DOOR AND MISSING BUMPER CAPS. *SLC
NHTSA complaint #561880 — an unverified report by a vehicle owner.
Plymouth, MN
EXTERIOR LIGHTING:TAIL LIGHTS
FRAME WAS BENT, DEALER STATED REPAIRS WERE BEYOND THEIR ABILITY SO THE FACTORY WAS CONTACTED, THE UNIT SHOULD HAVE HAD SUPPORTS ON THE FRAME EVERY FOUR FEET, HOWEVER THIS ONE HAD THEM EVERY EIGHT FEET, FACTORY STATED THIS WAS NOT BUILT ACCORDING TO SPECIFICATIONS, FACTORY LATER MADE REPAIRS, HOWEVER CONSUMER STATES UNIT IS NOW WORSE, BECAUSE OF THE FRAME BENDING, THERE WAS A BULGE IN THE FLOOR, A GAP IN THE DOOR, AND THE SIDING PULLED APART ON THE ROOF TOP, CONSUMER IS EXPERIENCING PROBLEMS WITH THE FACTORY. TAIL LIGHT LENSES WERE MISSING. HOLE IN ENTRY DOOR AND MISSING BUMPER CAPS. *SLC
NHTSA complaint #561880 — an unverified report by a vehicle owner.
Plymouth, MN
EXTERIOR LIGHTING:TAIL LIGHTS
FRAME WAS BENT, DEALER STATED REPAIRS WERE BEYOND THEIR ABILITY SO THE FACTORY WAS CONTACTED, THE UNIT SHOULD HAVE HAD SUPPORTS ON THE FRAME EVERY FOUR FEET, HOWEVER THIS ONE HAD THEM EVERY EIGHT FEET, FACTORY STATED THIS WAS NOT BUILT ACCORDING TO SPECIFICATIONS, FACTORY LATER MADE REPAIRS, HOWEVER CONSUMER STATES UNIT IS NOW WORSE, BECAUSE OF THE FRAME BENDING, THERE WAS A BULGE IN THE FLOOR, A GAP IN THE DOOR, AND THE SIDING PULLED APART ON THE ROOF TOP, CONSUMER IS EXPERIENCING PROBLEMS WITH THE FACTORY. TAIL LIGHT LENSES WERE MISSING. HOLE IN ENTRY DOOR AND MISSING BUMPER CAPS. *SLC
NHTSA complaint #561880 — an unverified report by a vehicle owner.
Plymouth, MN
STRUCTURE:FRAME AND MEMBERS
FRAME WAS BENT, DEALER STATED REPAIRS WERE BEYOND THEIR ABILITY SO THE FACTORY WAS CONTACTED, THE UNIT SHOULD HAVE HAD SUPPORTS ON THE FRAME EVERY FOUR FEET, HOWEVER THIS ONE HAD THEM EVERY EIGHT FEET, FACTORY STATED THIS WAS NOT BUILT ACCORDING TO SPECIFICATIONS, FACTORY LATER MADE REPAIRS, HOWEVER CONSUMER STATES UNIT IS NOW WORSE, BECAUSE OF THE FRAME BENDING, THERE WAS A BULGE IN THE FLOOR, A GAP IN THE DOOR, AND THE SIDING PULLED APART ON THE ROOF TOP, CONSUMER IS EXPERIENCING PROBLEMS WITH THE FACTORY. TAIL LIGHT LENSES WERE MISSING. HOLE IN ENTRY DOOR AND MISSING BUMPER CAPS. *SLC
NHTSA complaint #561880 — an unverified report by a vehicle owner.
Plymouth, MN
STRUCTURE:FRAME AND MEMBERS
FRAME WAS BENT, DEALER STATED REPAIRS WERE BEYOND THEIR ABILITY SO THE FACTORY WAS CONTACTED, THE UNIT SHOULD HAVE HAD SUPPORTS ON THE FRAME EVERY FOUR FEET, HOWEVER THIS ONE HAD THEM EVERY EIGHT FEET, FACTORY STATED THIS WAS NOT BUILT ACCORDING TO SPECIFICATIONS, FACTORY LATER MADE REPAIRS, HOWEVER CONSUMER STATES UNIT IS NOW WORSE, BECAUSE OF THE FRAME BENDING, THERE WAS A BULGE IN THE FLOOR, A GAP IN THE DOOR, AND THE SIDING PULLED APART ON THE ROOF TOP, CONSUMER IS EXPERIENCING PROBLEMS WITH THE FACTORY. TAIL LIGHT LENSES WERE MISSING. HOLE IN ENTRY DOOR AND MISSING BUMPER CAPS. *SLC
NHTSA complaint #561880 — an unverified report by a vehicle owner.
Plymouth, MN
EXTERIOR LIGHTING:TAIL LIGHTS
FRAME WAS BENT, DEALER STATED REPAIRS WERE BEYOND THEIR ABILITY SO THE FACTORY WAS CONTACTED, THE UNIT SHOULD HAVE HAD SUPPORTS ON THE FRAME EVERY FOUR FEET, HOWEVER THIS ONE HAD THEM EVERY EIGHT FEET, FACTORY STATED THIS WAS NOT BUILT ACCORDING TO SPECIFICATIONS, FACTORY LATER MADE REPAIRS, HOWEVER CONSUMER STATES UNIT IS NOW WORSE, BECAUSE OF THE FRAME BENDING, THERE WAS A BULGE IN THE FLOOR, A GAP IN THE DOOR, AND THE SIDING PULLED APART ON THE ROOF TOP, CONSUMER IS EXPERIENCING PROBLEMS WITH THE FACTORY. TAIL LIGHT LENSES WERE MISSING. HOLE IN ENTRY DOOR AND MISSING BUMPER CAPS. *SLC
NHTSA complaint #561880 — an unverified report by a vehicle owner.
Plymouth, MN
EXTERIOR LIGHTING:TAIL LIGHTS
FRAME WAS BENT, DEALER STATED REPAIRS WERE BEYOND THEIR ABILITY SO THE FACTORY WAS CONTACTED, THE UNIT SHOULD HAVE HAD SUPPORTS ON THE FRAME EVERY FOUR FEET, HOWEVER THIS ONE HAD THEM EVERY EIGHT FEET, FACTORY STATED THIS WAS NOT BUILT ACCORDING TO SPECIFICATIONS, FACTORY LATER MADE REPAIRS, HOWEVER CONSUMER STATES UNIT IS NOW WORSE, BECAUSE OF THE FRAME BENDING, THERE WAS A BULGE IN THE FLOOR, A GAP IN THE DOOR, AND THE SIDING PULLED APART ON THE ROOF TOP, CONSUMER IS EXPERIENCING PROBLEMS WITH THE FACTORY. TAIL LIGHT LENSES WERE MISSING. HOLE IN ENTRY DOOR AND MISSING BUMPER CAPS. *SLC
NHTSA complaint #561880 — an unverified report by a vehicle owner.