Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2005 Keystone Sprinter
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Equipment & Accessories
330.0%
1 crashes, 0 fires
Tires
330.0%
Median failure at 2,250 miles
Body & Structure
330.0%
Median failure at 2,000 miles
Suspension
110.0%
Median failure at 2,000 miles
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2006peak 3Feb 2009
NHTSA investigations into the 2005 Keystone Sprinter
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE05022Opened 4 May 2005Closed 26 Sep 2005WHEELS:HUBCAP/COVER
CRACKED OR BROKEN WHEELS
IN RESPONSE TO THE PRODUCT FAILURES THAT PROMPTED ODI TO INITIATE INVESTIGATION PE05-022, KEYSTONE RV HAS FILED TWO DEFECT NOTICES (1) 05V-201 ON MAY 5, 2005 TO ADDRESS 174 MODEL YEAR 2006 CAMBRIDGE VEHICLES AND (2) 05V-424 ON SEPTEMBER 22, 2005 TO ADDRESS 834 MODEL YEAR 2005 AND 2006 MOUNTAINEER, COUGAR, SPRINTER, AND TAIL-GATOR MODEL VEHICLES.BOTH CAMPAIGNS PROPOSE TO REPLACE CERTAIN 16 CHROME PLATED STEEL WHEELS THAT WERE INSTALLED AS ORIGINAL EQUIPMENT IN THESE VEHICLES.TREDIT TIRE, KEYSTONE RV'S SUPPLIER OF TIRE AND WHEEL ASSEMBLIES, HAD INVESTIGATED THE REASONS FOR THE CRACKED AND BROKEN...
Recalls on the 2005 Keystone Sprinter
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2017627144,034 units in Canada
Accessories
On certain vehicles equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by Kidde directly. Note: For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
Recall 2008337
Label
On certain fifth wheel and travel trailers manufactured prior to Aug 18, 2008, the required weight label was omitted. Correction: Since the information contained in this label can also be found on the vehicle's inside and outside weight labels, no further action is required.
Recall 200825218,222 units in Canada
Other
On certain fifth wheel and travel trailers equipped with a Dometic Corporation refrigerator, a fatigue crack can develop in the boiler tube. This could allow the release of pressurized coolant solution into an area where an ignition source is present, which could result in a fire. Correction: Dealers will install a secondary burner housing.
Recall 200528758 units in Canada
Wheels
Certain fifth wheel and travel trailers may experience wheel rim failure due to poor weld quality and insufficient press fit between the wheel rim and disc. The wheels could break while in use, which could result in vehicle instability and may lead to a crash. Correction: Dealers will replace defective rims.
Recall 2005066253 units in Canada
Other
On certain fifth wheel and travel trailers, the furnace may not be secured and the gasket that seals the furnace to the floor duct system may be missing. The furnace could move away from the outside wall and disconnect from the exhaust outlet. If this occurs, exhaust gasses will enter the interior of the vehicle when the furnace is operating. Correction: Dealers will install the furnace correctly, securing it to the floor with a gasket sealing the furnace to the heat duct.
Reports where the owner recorded a crash, a fire, an injury or a death.
Auburn, CACrash
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
TL*THE CONTACT OWNS A 2005 KEYSTONE SPRINTER. THE CONTACT STATED THAT THE MANUFACTURER DID NOT INCLUDE THE BRACE PLATES THAT WERE NEEDED TO CONNECT TO THE CAPTURE PLATE OF THE SUPER GLIDER HITCH. AS A RESULT, THE TRAILER BECAME UNHITCHED WHILE IN MOTION AND CAUSED A CRASH. AN INSPECTION REVEALED THAT THE BOLTS THAT WERE REQUIRED FOR THE VEHICLE WERE NEVER PLACED ON THE TRAILER. THE MANUFACTURER STATED THAT THE DEALER SHOULD HAVE AUTOMATICALLY INSTALLED THIS KIT, BUT THEY DID NOT. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.
NHTSA complaint #10200475 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Tucson, AZ
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
2005 KEYSTONE SPRINTER COPPER CANYON RV AND DOMETIC REFRIGERATOR RECALL. CONSUMER STATES THAT DOMETIC WILL NOT REIMBURSE FOR THE REPAIR ON THE REFRIGERATOR. *NJ AMMONIA HAD LEAKED FROM A CRACKED WELD. THE CONSUMERS REIMBURSEMENT CLAIM WAS DENIED BECAUSE THE REPAIRS WERE NOT MADE WITHIN THE SPECIFIED TIME FRAME AND THE WARRANTY HAD ALSO EXPIRED.
NHTSA complaint #10258970 — an unverified report by a vehicle owner.
Nashua, NH
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TL*THE CONTACT OWNS A 2005 KEYSTONE SPRINTER. THE CONTACT HEARD A LOUD BANG OR POP AND DISCOVERED THAT THE REFRIGERATOR RUPTURED. HE WENT TO INVESTIGATE THE CAUSE OF THE SOUND AND NOTICED AMMONIA LEAKING FROM THE VEHICLE. THE DEALER STATED THAT THERE WAS A MASSIVE RECALL, AND ADVISED THE CONTACT TO UNPLUG THE REFRIGERATOR AND SHUT OFF THE GAS. THE MANUFACTURER STATED THAT THE VEHICLE IS OUT OF WARRANTY; THEREFORE, THEY WOULD NOT REPAIR IT UNDER THE RECALL. THE CONTACT WOULD HAVE TO COVER THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10232042 — an unverified report by a vehicle owner.
Athens, GA
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE ON OUR TRAVEL TRAILER HAS NEVER BEEN USED. MY HUSBAND WAS WORKING OUTSIDE AND HEARD A LARGE BOOM. THE SPARE TIRE ON THE SPARE TIRE HOLDER OF THE CAMPER HAD EXPLODED LEAVING A LARGE HOLE IN THE TIRE. WE ARE NOW VERY CONCERNED ABOUT THE TIRES ON THE TRAILER. IF THEY EXPLODE WHILE WE ARE IN ROUTE TO A CAMPGROUND IT COULD CAUSE SERIOUS DAMAGE TO OUR TRAILER AND POSSIBLE CAUSE AN ACCIDENT. YOUR COMPLAINT INFORMATION SITE DOES NOT LIST THE TIRE ON OUR CAMPER. IT IS A MISSION TIRE ST 205 75 R 15 DOT 4YB3 TC108 MHO 402-07.
NHTSA complaint #10205384 — an unverified report by a vehicle owner.
at 2,500 milesAuburn, CA
TIRES
TL*THE CONTACT OWNS A 2005 KEYSTONE SPRINTER. THE VEHICLE HAS MISSION LOADMAX RADIAL (NA), SIZE ST 205/75/R15 TIRES. THE TIRES WERE MANUFACTURED IN TAIWAN. THE CONTACT STATED THAT THREE OF THE FOUR TIRES WERE DEFECTIVE. ONE OF THE TIRES BLEW OUT WHILE DRIVING. THE FAILURE CAUSED DAMAGE TO THE UNDERBELLY OF THE VEHICLE'S INSULATION. HE SENT THE TIRES BACK AND RECEIVED REPLACEMENTS. THE SECOND TIRE, WHICH WAS THE SPARE TIRE, SUSTAINED TREAD SEPARATION AND THE THIRD TIRE HAD A BUBBLE ON THE SIDEWALL. SINCE THE INITIAL FAILURE, HE REPLACED THE TIRES WITH THOSE FROM THE SAME MANUFACTURER, HOWEVER, FOR SAFETY PRECAUTIONS, HE HAS REPLACED THOSE TIRES WITH ONES FROM A DIFFERENT MANUFACTURER. THE TIRE AND VEHICLE FAILURE MILEAGES WERE 2,500 AND THE VEHICLE CURRENT MILEAGE WAS 5,000. NO OTHER VEHICLE INFORMATION WAS PROVIDED.
NHTSA complaint #10200471 — an unverified report by a vehicle owner.
Auburn, CACrash
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
TL*THE CONTACT OWNS A 2005 KEYSTONE SPRINTER. THE CONTACT STATED THAT THE MANUFACTURER DID NOT INCLUDE THE BRACE PLATES THAT WERE NEEDED TO CONNECT TO THE CAPTURE PLATE OF THE SUPER GLIDER HITCH. AS A RESULT, THE TRAILER BECAME UNHITCHED WHILE IN MOTION AND CAUSED A CRASH. AN INSPECTION REVEALED THAT THE BOLTS THAT WERE REQUIRED FOR THE VEHICLE WERE NEVER PLACED ON THE TRAILER. THE MANUFACTURER STATED THAT THE DEALER SHOULD HAVE AUTOMATICALLY INSTALLED THIS KIT, BUT THEY DID NOT. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.
NHTSA complaint #10200475 — an unverified report by a vehicle owner.
at 2,000 milesLancaster, CA
TIRES
TL*- THE CONTACT STATED THAT THE TIRES ON THE 2005 KEYSTONE SPRINTER RUBBED THE TOP OF THE WHEEL WELL. THE CONTACT SPOKE WITH THE DEALERSHIP AND WAS ADVISED THAT THE CAUSE OF THE PROBLEM WAS DUE TO THE DESIGN OF THE TRAILER. THE DEALERSHIP INFORMED THE CONTACT THAT THE WHEEL WAS TOO CLOSE TO THE WHEEL WELL. THIS CAUSED THE TIRES TO BECOME DEFORMED. THE CONTACT SENT PICTURES TO THE MANUFACTURER, AND THEY ADVISED HIM THE CAUSE OF THE PROBLEM WAS DUE TO THE TRAILER BEING OVERLOADED, WHICH CAUSED THE SPRINGS TO BEND. THE VEHICLE CURRENTLY HAD 2000 MILES. *AK THE CONSUMER FEELS THAT THE ISSUE WITH THE SPRINGS IS A FACTORY DEFECT AND WOULD LIKE TO BE REIMBURSED, THE CONSUMER PROVIDED ALL INVOICES. UPDATE 4/27/07
NHTSA complaint #10184618 — an unverified report by a vehicle owner.
at 2,000 milesLancaster, CA
STRUCTURE
TL*- THE CONTACT STATED THAT THE TIRES ON THE 2005 KEYSTONE SPRINTER RUBBED THE TOP OF THE WHEEL WELL. THE CONTACT SPOKE WITH THE DEALERSHIP AND WAS ADVISED THAT THE CAUSE OF THE PROBLEM WAS DUE TO THE DESIGN OF THE TRAILER. THE DEALERSHIP INFORMED THE CONTACT THAT THE WHEEL WAS TOO CLOSE TO THE WHEEL WELL. THIS CAUSED THE TIRES TO BECOME DEFORMED. THE CONTACT SENT PICTURES TO THE MANUFACTURER, AND THEY ADVISED HIM THE CAUSE OF THE PROBLEM WAS DUE TO THE TRAILER BEING OVERLOADED, WHICH CAUSED THE SPRINGS TO BEND. THE VEHICLE CURRENTLY HAD 2000 MILES. *AK THE CONSUMER FEELS THAT THE ISSUE WITH THE SPRINGS IS A FACTORY DEFECT AND WOULD LIKE TO BE REIMBURSED, THE CONSUMER PROVIDED ALL INVOICES. UPDATE 4/27/07
NHTSA complaint #10184618 — an unverified report by a vehicle owner.
at 2,000 milesLancaster, CA
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
TL*- THE CONTACT STATED THAT THE TIRES ON THE 2005 KEYSTONE SPRINTER RUBBED THE TOP OF THE WHEEL WELL. THE CONTACT SPOKE WITH THE DEALERSHIP AND WAS ADVISED THAT THE CAUSE OF THE PROBLEM WAS DUE TO THE DESIGN OF THE TRAILER. THE DEALERSHIP INFORMED THE CONTACT THAT THE WHEEL WAS TOO CLOSE TO THE WHEEL WELL. THIS CAUSED THE TIRES TO BECOME DEFORMED. THE CONTACT SENT PICTURES TO THE MANUFACTURER, AND THEY ADVISED HIM THE CAUSE OF THE PROBLEM WAS DUE TO THE TRAILER BEING OVERLOADED, WHICH CAUSED THE SPRINGS TO BEND. THE VEHICLE CURRENTLY HAD 2000 MILES. *AK THE CONSUMER FEELS THAT THE ISSUE WITH THE SPRINGS IS A FACTORY DEFECT AND WOULD LIKE TO BE REIMBURSED, THE CONSUMER PROVIDED ALL INVOICES. UPDATE 4/27/07
NHTSA complaint #10184618 — an unverified report by a vehicle owner.
Poughkeepsie, NY
STRUCTURE:FRAME AND MEMBERS
THERE ARE MANY FAILURES DUE TO BAD CHASSIS DESIGN, THE LIPPERT FRAMES ON FIFTH WHEEL TRAILERS ARE CRACKING AND POSE A HUGE SAFETY ISSUE.
NHTSA complaint #10166639 — an unverified report by a vehicle owner.
Ariel, WA
STRUCTURE
DT*: THE CONTACT STATED WHILE DRIVING 60MPH ON THE HIGHWAY, THE TRAVEL TRAILER SWAYED FROM SIDE TO SIDE. THE TRAILERS STRUCTURE WAS INSPECTED BY A SERVICE DEALER, BUT THE DEALER WAS UNABLE TO DETERMINE WHY THERE WERE SUCH POOR STABILITY AND NO REPAIRS WERE MADE.
NHTSA complaint #10152110 — an unverified report by a vehicle owner.