53 of the
190 complaints about the 2003 KIA Optima are about the
doors, latches and locks — 28% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
90,000 miles.
C
53
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Latches/Locks/Linkages
4992.5%
Latch
47.5%
Doors, Latches & Locks across every KIA Optima year
MY MAIN ISSUE IS THE DOOR LOCK ON THE DRIVERS SIDE. I CAN NOT OPEN MY DRIVERS SIDE DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. THIS IS A MAJOR ISSUE AND THE PROBLEM HAS BEEN ALL OVER THE INTERNET FOR YEARS. EVERYONE THAT I KNOW THAT HAS A 2003 AND 2004 KIA OPTIMA HAS THE SAME PROBLEM. I BET EVERY VEHICLE KIA SOLD FOR THESE YEARS HAS THIS PROBLEM. MY OTHER ISSUE IS I AM UNABLE TO FILL MY FUEL TANK AS I NORMALLY COULD DO. I HAVE TO TRICKLE THE FUEL IN THE TANK BECAUSE IF I PUMP IT TOO FAST THE PUMP WILL CUT OFF. I'VE EVEN HAD THE FUEL SPILL OUT OF THE TANK BEFORE THE TANK WAS EVEN FULL (IT WAS AT ABOUT 3/4 FULL). PLEASE DEMAND THAT KIA RECALL THESE PROBLEMS. I CAN'T BELIEVE IT'S TAKING THIS LONG FOR THIS RECALL TO BE ISSUED. I JUST FOUND OUT ABOUT THIS FORM AND THAT IS WHY I HAVE TAKEN SO LONG TO PROCESS THIS FORM. THANKS AND I HOPE THAT YOU CAN HELP ASAP. [XXX] PS. AS OF TODAY MY VEHICLE HAS APPROXIMATELY 53,000 MILES. I'VE DRIVEN IT IN ONE WINTER SO FAR (LAST WINTER) AND IT STARTED HAVING THE DOOR LOCK PROBLEM AT AROUND 33,000. THE FUEL ISSUE STARTED AROUND 2 YEARS AGO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10917282 — an unverified report by a vehicle owner.
at 147,433 milesHanson, KY
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR FAILED TO UNLOCK FROM EITHER SIDE OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE SAME FAILURE OCCURRED ON THE DRIVER SIDE DOOR PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,433.
NHTSA complaint #10864345 — an unverified report by a vehicle owner.
at 93,400 milesIndianapolis, IN
LATCHES/LOCKS/LINKAGES
DOORS (ALL) WILL LOCK AFTER UNLOCKING WHEN YOU'RE TRYING TO GET IN. I UNLOCK THE DOOR, EITHER MANUALLY OR WITH THE KEY FOB, WHEN YOU PULL THE HANDLE TO OPEN THE DOOR THE DOORS LOCK. YOU CAN PLAY WITH IT AND FINALLY GET IN BUT I'VE HEARD ALOT OF PROBLEMS WITH THE SAME THING ON THE SAME MODEL.
NHTSA complaint #10680712 — an unverified report by a vehicle owner.
at 115,000 milesLAS Vegas, NV
LATCHES/LOCKS/LINKAGES
THE AUTO DOOR LOCK WOULD SNAP SHUT FROM INSIDE OR OUT. MY DAUGHTER HAVE TO CRAWL THROUGH THE PASSENGER SIDE.
NHTSA complaint #10667051 — an unverified report by a vehicle owner.
at 145,000 milesIdaho Falls, ID
LATCHES/LOCKS/LINKAGES
THE DOOR(S) HAVE LOCKED AND WILL NOT UNLOCK WITHOUT MANY ATTEMPTS TO PULL ON THE HANDLE WHILE TURNING THE KEY. WHEN IT FIRST HAPPENED TO THE PASSENGER SIDE, ATTEMPTS AT UNLOCKING WITH THE KEY RESULTED IN ALL DOORS LOCKING WHEN THE INNER OR OUTER HANDLE WAS PULLED, POTENTIALLY TRAPPING SOMEONE IN THE CAR. THEN IT HAPPENED TO THE DRIVER DOOR A FEW MONTHS LATER. REPLACING THE LATCH FIXED THE PROBLEM.
NHTSA complaint #10609314 — an unverified report by a vehicle owner.
at 100,000 milesOmaha, NE
LATCHES/LOCKS/LINKAGES
FIRST: IN THE AFFECT PARTS SECTION OF THIS COMPLAINT THERE IS NO WHERE TO MARK DEFECTIVE LOCKS. I HAVE 2003 KIA OPTIMA SE FOUR-DOOR. IT WILL CONTINUOUSLY LOCK AND UNLOCK AUTOMATICALLY. WILL ONLY STOP CLICKING ON AND OFF WHEN ENGINE IS TURNED OFF. THIS POSES A SAFETY ISSUE BY BEING LOCKED IN AN AUTO WITH ELECTRONIC LOCKS THAT CANNOT BE UNLOCKED EITHER MANUALLY OR WITH THE KEY FOB. WHEN WILL THERE BE A RECALL, EITHER INVOLUNTARILY OR VOLUNTARILY. I BOUGHT THIS AUTO NEW AND STILL HAVE IT.
NHTSA complaint #10583604 — an unverified report by a vehicle owner.
at 80,000 milesLancaster, CA
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LOCKED AND SHE WAS UNABLE TO UNLOCK IT MANUALLY OR BY USING THE KEY FOB. SHE WAS FORCED TO CLIMB INTO THE BACK SEAT IN ORDER TO EXIT THE VEHICLE. WHEN THE FAILURE RECENTLY RECURRED ALL OF THE DOORS FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN REPLACED THE LOCKS; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 2/11/14*CN THE CONSUMER STATED THE TRUNK AND IGNITION WOULD NOT UNLOCK. THE IGNITION AND TRUNK LOCK WAS REPLACED. ALSO, THE ALTERNATOR, FUEL TANK SENSOR AND TIMING BELT WERE REPLACED. THE HIGH BEAM LIGHTS WOULD COME ON, WHEN SHE MADE TURNS.
NHTSA complaint #10557278 — an unverified report by a vehicle owner.
at 85,000 milesNorwood, MA
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO UNLOCK AND COULD NOT BE UNLOCKED FROM THE OUTSIDE OR INSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT SHE HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE LATCH WAS NOT WORKING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. THE CURRENT MILEAGE WAS 86,500. UPDATED 12/20/13*CN THE DEALER STATED THE LOCK PROBLEM WAS ELECTRICAL. UPDATED 12/26/13
NHTSA complaint #10544589 — an unverified report by a vehicle owner.
at 75,000 milesRedmond, WA
LATCHES/LOCKS/LINKAGES
I PARKED MY CAR FOR THE DAY TO GO TO WORK. AT THAT POINT IN TIME THERE WERE NO ISSUES WITH THE CAR. UPON RETURNING THAT NIGHT I FOUND THAT THE DRIVER'S SIDE DOOR WOULD NO LONGER UNLOCK. I MUST NOW ENTER AND EXIT MY VEHICLE THROUGH THE PASSENGER DOOR. THE DOOR WILL NOT UNLOCK WITH A KEY, THE UNLOCK-ALL BUTTON, REMOTE ENTRY, INTERIOR UNLOCK BUTTON, OR BY TURNING THE CAR OFF.
NHTSA complaint #10510692 — an unverified report by a vehicle owner.
at 77,538 milesHanford, CA
LATCHES/LOCKS/LINKAGES
PASSENGER DOOR LOCKS AND WILL NOT UNLOCK WITHOUT PUSHING THE UNLOCK BUTTON AND PULLING THE DOOR HANDLE AT THE SAME TIME. IT TAKES ABOUT 5 TO 10 MINUTES TO GET DOOR OPEN USING THIS METHOD. THIS IS A SERIOUS SAFETY ISSUE WHICH COULD TRAP A PERSON IN THEIR CAR.
NHTSA complaint #10510291 — an unverified report by a vehicle owner.
at 109,000 milesMarietta, GA
LATCHES/LOCKS/LINKAGES
DOOR LOCK FOR THE DRIVERS SIDE DOES NOT WORK AND ALSO DOES NOT UNLOCK. THIS PRESENTS A HUGE SAFETY CONCERN, DRIVER CANNOT EXIT THE DRIVERS' DOOR! WE HAVE BEEN ABLE TO UNLOCK THE DRIVERS' DOOR BUT IT WILL NOT OPEN! I REVIEWED THE ISSUE ONLINE AND FOUND HUNDREDS OF THE SAME COMPLAINT. KIA NEEDS TO ADDRESS THE DRIVERS DOOR ISSUE ASAP AS IT IS A HUGE LIABILITY SINCE IT IS AN EXTREMELY COMMON PROBLEM.
NHTSA complaint #10505583 — an unverified report by a vehicle owner.
at 175,000 milesHopkins, SC
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT HE WAS TRYING TO EXIT THE VEHICLE BUT THE DOORS WOULD NOT UNLOCK. THE CONTACT STATED THAT HE WOULD HAVE TO CLIMB OUT OF ANOTHER DOOR IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 175,000.
NHTSA complaint #10490559 — an unverified report by a vehicle owner.
Lexington, KY
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT SHE WAS UNABLE TO UNLOCK THE DOORS MANUALLY OR BY USING THE KEY FOB. THE CONTACT MENTIONED THAT ONCE SHE FINALLY OPEN THE DOOR AND ENTER THE VEHICLE THE DOORS WOULD LOCK AUTOMATICALLY LOCKING HER IN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE KEY FOB WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HER TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000.
NHTSA complaint #10484782 — an unverified report by a vehicle owner.
at 100,000 milesLawrenceville, GA
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DOORS COULD NOT BE UNLOCKED AND HE HAD TO EXIT THE VEHICLE BY CLIMBING THROUGH A WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 106,300. UPDATED 10/11/12*LJ UPDATED 10/11/2012
NHTSA complaint #10471554 — an unverified report by a vehicle owner.
at 77,000 milesWinnsboro, SC
LATCHES/LOCKS/LINKAGES
KIA OPTIMA 2003. CAN NOT OPEN DRIVER DOOR. LOCK DOES NOT DISENGAGE WITH KEY OR POWER LOCK BUTTON. LOTS OF COMPLAINTS AND I AM SURE THERE LOTS MORE UNREPORTED. DOES 15 OR TWENTY OF US HAVE TO DIE BEFORE KIA IS FORCED TO FIX THIS ISSUE. NO INJURY, CRASH OR FATALLY YET........
NHTSA complaint #10469615 — an unverified report by a vehicle owner.
at 135,001 milesStar, ID
LATCHES/LOCKS/LINKAGES
I OWN A 2003 KIA OPTIMA. I HAVE BEEN UNABLE TO UNLOCK THE DRIVER SIDE DOOR. I HAVE HAD TO EITHER CLIMB OUT THE WINDOW OR THE ONE OF THE OTHER DOORS IN ORDER TO EXIT THE VEHICLE. WHEN I LIFT THE OUTSIDE HANDLE TO ENTER THE CAR ALL OF THE DOORS LOCK. WHEN I UNLOCK THE DOOR FROM THE INSIDE YOU CAN PUSH AND PUSH ON THE DOOR AND IT WILL NOT OPEN. I SEE THAT SEVERAL OTHERS HAVE HAD THIS ISSUE IT NEEDS TO BE CORRECTED AS IF I GET IN AN ACCIDENT I WILL NOT BE ABLE TO EXIT THE CAR.
NHTSA complaint #10468176 — an unverified report by a vehicle owner.
at 175,000 milesStephens City, VA
LATCHES/LOCKS/LINKAGES
DRIVERS SIDE DOOR LOCK LOCKS UNATTENDED, TRAPS DRIVER INSIDE CAR. CAN NOT OPEN WITH KEY OR SWITCH. SAFETY ISSUE. ALSO; AIR BAG SENSOR LIGHT ACTIVATED FOR THE SECOND TIME, HAS TO BE A DEFECT.
NHTSA complaint #10453143 — an unverified report by a vehicle owner.
at 102,000 milesSpringville, UT
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT SHE WAS UNABLE TO UNLOCK THE DRIVER SIDE DOOR. THE CONTACT STATED THAT SHE HAD TO EITHER CLIMB OUT THE WINDOW OR THE ONE OF THE OTHER DOORS IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE LOCKING SOLENOID WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 106,000.
NHTSA complaint #10442742 — an unverified report by a vehicle owner.
at 124,230 milesCanton, MI
LATCHES/LOCKS/LINKAGES
PASSENGER SIDE DOOR DID NOT UNLOCK. THIS FORCED PASSENGER TO COME OUT FROM THE DRIVER SIDE DOOR.
NHTSA complaint #10441259 — an unverified report by a vehicle owner.
Meridian, ID
LATCHES/LOCKS/LINKAGES
PASSENGER SIDE DOOR LOCKS STARTED HAVING PROBLEMS OPENING APROX 6 MO. AGO. IT TAKES ABOUT 3 OR 4 TRIES TO GET THE DOOR TO OPEN IF YOU ARE USING THE KEY. IF YOU ARE JUST THE PASSENGER AND THE DRIVER OPENS THE DOOR FOR YOU WITH THE DRIVER SIDE DOOR LOCK IT MAY TAKE SEVERAL TRIES AS THE DOOR WILL AUTOMATICLY RELOCK BY ITSELF AND YOU WILL BE LOCKED OUT. ON 10/29/11 THE DRIVER SIDE DOOR STARTED TO HAVE ISSUES. I WENT TO GET INTO THE CAR AND IT TOOK ABOUT 20 TRIES TO OPEN THE DOOR. THE LOCK FELT VERY TIGHT AND WAS HARD TO TURN. I HAD TO FIGHT TO GET THE DOOR TO OPEN. I HAVE NEVER HAD A PROBLEM WITH THE DRIVER SIDE LOCKING SYSTEM. ONCE I GET INTO THE CAR, I WAS CONFUSED BUT DIDN'T THINK ANYTHING OF IT AFTER THAT AND DROVE TO MY DESTINATION, WHEN I TRIED TO GET OUT OF THE CAR I COULDN'T. I WAS LOCKED IN THE CAR. IT TOOK TEN MINUTES TO WITH ME FIGHTING WITHT THE LOCKS TO GET OUT OF THE CAR. I ONLY GOT OUT BY MY DAUGHTER GETTING OUT THROUGH THE PASSENGER DOOR AND TAKING THE KEYS TO FIGHT WITH THE DRIVER SIDE LOCK. I HAVE MY CAR NOW SCHEDULED TO BE FIXED AT THE KIA DEALERSHIP ON 11/7/11.
NHTSA complaint #10434337 — an unverified report by a vehicle owner.
at 40,000 milesWest Seneca, NY
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LOCK WAS INOPERABLE AND THE CONTACT WAS UNABLE TO ENTER OR EXIT THROUGH THE DRIVER SIDE DOOR. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 44,000.
NHTSA complaint #10432807 — an unverified report by a vehicle owner.
Virginia Beach, VA
LATCHES/LOCKS/LINKAGES
THE FRONT DRIVER AND PASSENGER DOOR LOCKS ARE DEFECTED. WHEN I PUSH THE AUTOMATIC SWITCH TO UNLOCK THE DOORS, THE DRIVER SIDE DOOR STAYS LOCKED AND HAVE TO PUSH IT ON AND OFF A FEW TIMES FOR THE PASSENGER SIDE DOOR TO UNLOCK. I TOOK MY CAR TO A KIA DEALER FOR A DIAGNOSIS AND WAS GIVEN AN ESTIMATE OF $807.00 FOR BOTH DOOR LOCK LATCHES. I STILL HAVE NOT HAD IT FIXED, BEING THAT I CANNOT AFFORD IT RIGHT NOW, SO NOW I HAVE TO GET IN AND OUT THROUGH THE PASSENGER SIDE DOOR. I RESEARCHED THIS PROBLEM ONLINE AND DISCOVERED THAT THERE ARE SIMILAR COMPLAINTS WITH THE SAME CAR MAKE AND MODEL. THE DOOR LOCK LATCH SHOULD BE RECALLED AND REPAIRED BY KIA. ARE THERE ANY NEW SOLUTIONS TO THIS PROBLEM? PLEASE LET ME KNOW....
NHTSA complaint #10424374 — an unverified report by a vehicle owner.
at 45,000 milesColumbia, PA
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS RE-LOCK AFTER YOU UNLOCK THEM AND PULL ON THE DOOR HANDLE TO OPEN THE DOOR. THIS CAN EITHER TRAP YOU IN YOUR CAR, OR TRAP YOU OUT. YOU HAVE TO GO AROUND TO THE OTHER SIDE, BUT CRAWLING OVER THE CENTER CONSOLE TO THE DRIVER'S SIDE IS ALMOST IMPOSSIBLE. HAD THE SWITCH AND ACTUATOR REPLACED ON THE DRIVER'S SIDE. ABOUT A YEAR LATER, THE SAME THING HAPPENED WITH THE PASSENGER SIDE DOOR. KIA DOESN'T SEEM TO CARE SINCE IT GETS THEM OVER $300 WORTH OF BUSINESS EACH TIME.
NHTSA complaint #10413314 — an unverified report by a vehicle owner.
at 90,000 milesWickliffe, OH
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS INSTANTLY LOCK AFTER UNLOCKING CONTINUOUSLY, PROHIBITING ENTRY OR EXIT TO THE VEHICLE. THIS POSES A SAFETY HAZARD IF THERE WERE TO BE AN ACCIDENT LOCKING ME AND MY CHILDREN INSIDE THE VEHICLE. SOMETIMES IT TAKES 5-10 MINUTES TO GET IN OR OUT OF THE CAR TRYING TO CATCH THE DOOR HANDLE AT JUST THE RIGHT TIME TO BE ABLE TO OPEN IT.
NHTSA complaint #10410184 — an unverified report by a vehicle owner.
at 104,000 milesPlatte City, MO
LATCHES/LOCKS/LINKAGES
ONCE YOU LOCK THE DOORS ON A 2003 KIA OPTIMA, YOU CANNOT UNLOCK FROM EITHER THE INSIDE OR OUTSIDE FOR LONG PERIODS OF TIME. IF YOU KEEP LOCKING AND UNLOCKING FROM INSIDE, THEY WILL EVENTUALLY STAY UNLOCKED. VERY UNSAFE IF YOU NEED TO GET OUT OF CAR QUICKLY.
NHTSA complaint #10407308 — an unverified report by a vehicle owner.
at 80,000 milesLAS Vegas, NV
LATCHES/LOCKS/LINKAGES
OWNER OF 2003 KIA OPTIMA - DRIVER DOOR WON'T OPEN FROM INSIDE OUR OUTSIDE. OWNER MUST USE PASSENGER DOOR TO GAIN ACCESS TO VEHICLE. EXTERIOR DOOR HANDLE SEEMS LOOSE. UNABLE TO OPEN DOOR TO REMOVE DOOR PANEL.
NHTSA complaint #10407123 — an unverified report by a vehicle owner.
at 85,000 milesSugar Land, TX
LATCHES/LOCKS/LINKAGES
DOOR LOCKS STOP WORKING ,CAN'T OPEN THE CAR.
NHTSA complaint #10380903 — an unverified report by a vehicle owner.
Platte City, MO
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT SHE BECAME LOCKED INSIDE OF THE VEHICLE AND WAS UNABLE TO EXIT. THE LOCKS HAD MALFUNCTIONED AND SHE HAD TO EXIT THE VEHICLE BY CRAWLING OUT OF THE WINDOW. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED FOR TWO YEAR BEFORE THE DEALER WAS CONTACTED. THE DEALER REFERRED HER TO THE MANUFACTURER AND THE MANUFACTURER AGREED TO ASSIST WITH REPAIRING THE LOCKS FOR THE DRIVER SIDE DOOR ONLY. THE CONTACT STATED THAT ALL FOUR DOOR LOCKS WERE AFFECTED BY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 73,442 AND FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10380125 — an unverified report by a vehicle owner.
West Harford, CT
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DOOR LATCHES ON BOTH THE DRIVER AND PASSENGER SIDE WERE NOT FUNCTIONING PROPERLY; THE CONTACT WAS UNABLE TO OPEN THE DOORS TO GET IN OR OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE LATCHES NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT SHE WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE CONSUMER ALSO STATED THE CV JOINTS NEEDED TO BE REPLACED, BUT THE PARTS WERE NOT AVAILABLE. UPDATED 02/16/11 UPDATED 3/8/11
NHTSA complaint #10378437 — an unverified report by a vehicle owner.
at 180,000 milesFlemington, WV
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER DOORS WOULD NOT UNLOCK FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE ONLY WAY TO EXIT FROM THE VEHICLE WAS TO CLIMB OUT FROM THE OPPOSITE SIDE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NOT INSPECTED BY THE DEALER NOR WAS IT REPAIRED FOR THE FAILURES. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
NHTSA complaint #10373927 — an unverified report by a vehicle owner.