FaultScore

FaultScore report

2003 KIA Optima problems

Owners have filed 190 complaints about the 2003 KIA Optima with NHTSA between 2003 and 2025. The largest single group is the doors, latches & locks. Across this model's run it ranks 18 of 20 worst.

B

FaultScore 28/100

Higher is worse. Measured against the other years of the KIA Optima.

How this is worked out

The numbers

190

Complaints

10

Crashes reported

2

Fires reported

7

Injuries reported

84,200 mi

Median mileage at failure

Half of reported failures happened before this

11%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 18 vs 50 Severity 52 vs 50 Early failure 19 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 18
Against the median year of the KIA Optima. 50 means typical for this model; 100 means roughly double.
Severity — 52
10% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 19
11% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2003 compares with every other KIA Optima

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2003 KIA Optima

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 90,000 miles

Body & Structure 26 13.7%

Median failure at 110,996 miles

Median failure at 78,769 miles

Airbags 19 10.0%

7 crashes, 0 fires · median 57,500 mi

Median failure at 82,002 miles

Suspension 9 4.7%

1 crashes, 0 fires · median 132,818 mi

Engine & Cooling 9 4.7%

1 crashes, 1 fires · median 50,000 mi

Transmission & Drivetrain 8 4.2%

Median failure at 33,000 miles

Other & Unspecified 7 3.7%

Median failure at 88,000 miles

Windows, Mirrors & Wipers 5 2.6%

Median failure at 9,000 miles

Brakes 4 2.1%

1 crashes, 1 fires · median 60,000 mi

Lights 3 1.6%

Median failure at 90,015 miles

Equipment & Accessories 2 1.1%
Acceleration & Cruise Control 2 1.1%

Median failure at 75,504 miles

Steering 2 1.1%

Median failure at 169,700 miles

Stability & Traction Control 1 0.5%

Median failure at 97,055 miles

Seat Belts 1 0.5%
Wheels 1 0.5%

Median failure at 169,700 miles

Tires 1 0.5%

Median failure at 119,829 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 13 31.7%
Door 10 24.4%
Latch 4 9.8%
Frontal 4 9.8%
Sensor/Control Module 3 7.3%
Engine 3 7.3%
Instrument Cluster/Panel 2 4.9%
Cables 2 4.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 1.4%
1,000 – 9,999 miles 4 2.8%
10,000 – 24,999 miles 5 3.4%
25,000 – 49,999 miles 14 9.7%
50,000 – 74,999 miles 29 20.0%
75,000 – 99,999 miles 44 30.3%
100,000 – 149,999 miles 35 24.1%
150,000+ miles 12 8.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2003 peak 6 Feb 2025

Recalls on the 2003 KIA Optima

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

09V183000

SUSPENSION:FRONT

KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.

Risk: CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.

04V180000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

SOME PASSENGER VEHICLES MAY CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.

Risk: FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 100,000 miles Kingwood, WV Crash

SUSPENSION

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE BEGAN TO SWERVE AND DROVE INTO A DITCH. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA complaint #10807445 — an unverified report by a vehicle owner.

at 40,000 miles Hagerstown, MD Crash

SERVICE BRAKES, HYDRAULIC

I HAD PROBLEM WITH BRAKES LOCKING UP ON 2003 KIA OPTIMA, HAD IT AT A DEALERSHIP TO GET FIXED. THEY SAID THEY FIXED IT, BUT HAD SAME PROBLEM. THEY HAD IT TOWED, TOOK IT BACK TO FIX IT AGAIN, THEN PUT A GOVERNOR ON IT, SAID THE BRAKES WERE NOW FIXED. WELL, THIS EVENING, ENROUTE TO PICK MY DAUGHTER FROM THE DAYCARE FACILITY, I SAW TRAFFIC STOPPED, WENT TO SLOW UP BY APPLYING BRAKES AND GUESS WHAT? NO BRAKES! THIS DID NOT HAPPEN ALL THE TIME, BUT INTERMITTENTLY, NOW CAUSED ME TO HAVE AN ACCIDENT BECAUSE THE BRAKES DID NOT WORK! THE REPAIR SHOP AT THE DEALERSHIP IS THE ONE WHO SAID IT WAS ALL TAKEN CARE OF, HOWEVER, AS YOU CAN SEE , IT IS NOT TAKEN CARE OF AS THE BRAKES FAILED!! THE BRAKES DID NOT ENGAGE, I WAS GOING TO TRY TO GO IN THE LEFTHAND LANE OF THE TWO LANE HIGHWAY ON MY SIDE OF THE ROAD, HOWEVER THERE WAS A CAR ALREADY IN POSITION ON THAT SIDE AND THE CURB, GRASS AND THEN A PIZZA HUT ON MY RIGHT, LEAVING ME NO WHERE TO GO BUT UNDER THE BUMPER OF A PICK UP. IT PUSHED THE GRILL INTO THE RADIO, THEREFORE THE HOOD IS BUCKLED, THE BUMPER DESTROYED AND CAR WILL BE TOTALED BY THE INSURANCE COMPANY AS IT IS COST MORE TO REPAIR AS IT ALSO TORE OFF SIDE STRIP AND OTHER PARTS ON THE LEFT HAND SIDE OF THE CAR. THE LEFT HAND TURN SIGNAL BLINKS TWICE AS FAST AS IT SHOULD AS I CHECKED OUT EVERYTHING AS THE POLICE OFFICER SAID IT WAS DRIVABLE. I DROVE IT HOME VERY SLOWLY WITH MY DAD IN A CAR BEHIND ME TO MAKE SURE I DID NOT LEAK ANY FLUID AND ALSO TO MAKE SURE I GOT HOME ALRIGHT WITH MY 8 YEAR OLD DAUGHTER AFTER WE PICKED HER UP AT DAYCARE. THIS SHOULD NOT HAVE HAPPENED SO WHAT IS WRONG WITH THE 2003 BRAKES ON KIA OPTIMAS? IF THERE IS A RECALL ON THEM I NEED TO KNOW AS I AM TRYING TO FIND A WEBSITE FOR THEM AS I HAVE BEEN TOLD THERE HAVE BEEN BRAKE ISSUES ON KIAS FOR SEVERAL YEARS, ONE OF WHICH IS THE 2003 KIA OPTIMA. THANK YOU AHEAD OF TIME FOR YOUR PROMPT RESPONSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10458891 — an unverified report by a vehicle owner.

at 69,000 miles Wodbridge, VA Fire

SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT SHE SMELLED SMOKE WHEN SHE APPLIED PRESSURE TO THE BRAKES. SHE ATTEMPTED TO ACTIVATE THE EMERGENCY BRAKE SYSTEM, BUT IT FAILED AND DID NOT ACTIVATE. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE REAR END OF THE VEHICLE WAS RUSTED TO INCLUDE THE BRAKE HOUSING UNIT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 69,000.

NHTSA complaint #10426533 — an unverified report by a vehicle owner.

at 84,000 miles Sandy, UT Crash 1 injured

AIR BAGS

TL*THE CONTACT OWNS A 2003 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE WAS STRUCK FROM THE DRIVER'S SIDE. THE VEHICLE CRASHED INTO A WOODEN FENCE AND ROLLED OVER THREE TIMES. THE DRIVER WAS INJURED BECAUSE THE AIR BAG FAILED TO DEPLOY. THE FIRE AND POLICE DEPARTMENTS ARRIVED AT THE SCENE AND FILED A FULL REPORT. THE CRASH OCCURRED IN DRY CONDITIONS. THE CONTACT CALLED THE MANUFACTURER ABOUT THE AIR BAG FAILURE, AND WAS TOLD THAT THE SIDE IMPACT WAS NOT STRONG ENOUGH TO DEPLOY THE AIR BAGS. THE CURRENT AND FAILURE MILEAGES WERE 84,000.*AK THE CONSUMER HAS PROVIDED MULTIPLE PICTURES OF THE ACCIDENT. UPDATE 05/10/07

NHTSA complaint #10188057 — an unverified report by a vehicle owner.

at 37,000 miles Annapolis, MD Crash 2 injured

AIR BAGS:FRONTAL

DT*: THE CONTACT STATED, WHILE TRAVELING THROUGH AN INTERSECTION AT 25 MPH., THE VEHICLE WAS STRUCK ON THE DRIVER'S FRONT DOOR BY A POLICE VEHICLE RUNNING A RED LIGHT, WITHOUT THE EMERGENCY LIGHTS ON. BOTH FRONTAL AND SIDE AIRBAGS FAILED TO DEPLOY. INJURIES WERE INCURRED IN THE COLLISION. A POLICE REPORT WAS FILED AND PICTURES WERE TAKEN AT THE SCENE. THE AIRBAG SENSOR LIGHT WAS REPLACED BY A SERVICE DEALER, APPROXIMATELY ONE-YEAR PRIOR TO THE ACCIDENT.

NHTSA complaint #10161805 — an unverified report by a vehicle owner.

at 37,000 miles Annapolis, MD Crash 2 injured

AIR BAGS:SIDE/WINDOW

DT*: THE CONTACT STATED, WHILE TRAVELING THROUGH AN INTERSECTION AT 25 MPH., THE VEHICLE WAS STRUCK ON THE DRIVER'S FRONT DOOR BY A POLICE VEHICLE RUNNING A RED LIGHT, WITHOUT THE EMERGENCY LIGHTS ON. BOTH FRONTAL AND SIDE AIRBAGS FAILED TO DEPLOY. INJURIES WERE INCURRED IN THE COLLISION. A POLICE REPORT WAS FILED AND PICTURES WERE TAKEN AT THE SCENE. THE AIRBAG SENSOR LIGHT WAS REPLACED BY A SERVICE DEALER, APPROXIMATELY ONE-YEAR PRIOR TO THE ACCIDENT.

NHTSA complaint #10161805 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Joplin, MO

STEERING

While driving on the roadway, I was almost to a four way intersection, as i was going to get into the left turn lane, I turned the steering wheel slightly to the left as the steering wheel turned but the car almost did little adjusting to turn into the left turn lane. As this occurred you could here a noise underneath the vehicle . As I wasn't sure exactly what had happened, I attempted to limp the vehicle down the road to a friend's. As I did the steering got worse and as I could nearly stear the vehicle something was in the road which because of the steering I couldn't avoid it as it was late at night and raining and I ran over something that gave me a flat on the passenger side front tire . I got to my friends drive a few feet away and almost didn't get it pulled in because of the steering. As I took a look at my car, I noticed that two bolts on the driver side on the rack and pinion were almost about to fall out, two ball joints were bent and one nut was completely missing from the lower ball joint, as well as the sway bar was out of place and If I would have been driving down the highway, I do belive I would have wrecked.

NHTSA complaint #11640256 — an unverified report by a vehicle owner.

Joplin, MO

SUSPENSION

While driving on the roadway, I was almost to a four way intersection, as i was going to get into the left turn lane, I turned the steering wheel slightly to the left as the steering wheel turned but the car almost did little adjusting to turn into the left turn lane. As this occurred you could here a noise underneath the vehicle . As I wasn't sure exactly what had happened, I attempted to limp the vehicle down the road to a friend's. As I did the steering got worse and as I could nearly stear the vehicle something was in the road which because of the steering I couldn't avoid it as it was late at night and raining and I ran over something that gave me a flat on the passenger side front tire . I got to my friends drive a few feet away and almost didn't get it pulled in because of the steering. As I took a look at my car, I noticed that two bolts on the driver side on the rack and pinion were almost about to fall out, two ball joints were bent and one nut was completely missing from the lower ball joint, as well as the sway bar was out of place and If I would have been driving down the highway, I do belive I would have wrecked.

NHTSA complaint #11640256 — an unverified report by a vehicle owner.

Joplin, MO

ENGINE

While driving on the roadway, I was almost to a four way intersection, as i was going to get into the left turn lane, I turned the steering wheel slightly to the left as the steering wheel turned but the car almost did little adjusting to turn into the left turn lane. As this occurred you could here a noise underneath the vehicle . As I wasn't sure exactly what had happened, I attempted to limp the vehicle down the road to a friend's. As I did the steering got worse and as I could nearly stear the vehicle something was in the road which because of the steering I couldn't avoid it as it was late at night and raining and I ran over something that gave me a flat on the passenger side front tire . I got to my friends drive a few feet away and almost didn't get it pulled in because of the steering. As I took a look at my car, I noticed that two bolts on the driver side on the rack and pinion were almost about to fall out, two ball joints were bent and one nut was completely missing from the lower ball joint, as well as the sway bar was out of place and If I would have been driving down the highway, I do belive I would have wrecked.

NHTSA complaint #11640256 — an unverified report by a vehicle owner.

at 168,531 miles Macy, IN

STRUCTURE:FRAME AND MEMBERS

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT NOTICED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT AN ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE SUBFRAME WAS FRACTURED. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 09V183000(SUSPENSION). THE CONTACT CALLED BOB ROHRMAN KIA (801 SAGAMORE PKWY S, LAFAYETTE, IN 47905, 765-746-7301) AND WAS INFORMED THAT THE RECALL REPAIR HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST SINCE THE RECALL REPAIR HAD BEEN COMPLETED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 168,531.

NHTSA complaint #11278319 — an unverified report by a vehicle owner.

at 168,531 miles Macy, IN

SUSPENSION

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT NOTICED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT AN ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE SUBFRAME WAS FRACTURED. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 09V183000(SUSPENSION). THE CONTACT CALLED BOB ROHRMAN KIA (801 SAGAMORE PKWY S, LAFAYETTE, IN 47905, 765-746-7301) AND WAS INFORMED THAT THE RECALL REPAIR HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST SINCE THE RECALL REPAIR HAD BEEN COMPLETED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 168,531.

NHTSA complaint #11278319 — an unverified report by a vehicle owner.

at 167,000 miles Plymouth, IN

STRUCTURE:BODY

THE FRAME IS RUSTED THROUGH CAUSING THE VEHICLE TO BE UNSAFE, THOUGH IT HAD A RECALL FOR THIS EXACT PROBLEM AND IT WAS ONLY INSPECTED AND NOT REPLACED. THE CAR WAS INITIALLY TAKEN TO A LOCAL AUTO REPAIR SHOP FOR AN ALIGNMENT AS IT PULLED TO THE RIGHT, THE SHOP SAID THE FRAME WAS RUSTED SO BADLY THAT AN ALIGNMENT COULD NOT BE DONE. IT WAS DETERMINED THAT A RECALL HAD BEEN MADE FOR THIS VEHICLE. RECALL #09V183000. GURLEY LEEP KIA IN MISHAWAKA, INDIANA WAS CONTACTED AND AN APPOINTMENT WAS MADE. THE TECHNICIAN SAID THE FRAME WAS RUSTED BUT KIA WOULD NOT REPAIR THE VEHICLE AS THE RECALL HAD ALREADY BEEN MADE.

NHTSA complaint #11240321 — an unverified report by a vehicle owner.

at 60,000 miles Winnsboro, SC

UNKNOWN OR OTHER

DRIVERS SIDE DOOR WILL NOT UNLOCK WITH KEY OR INSIDE DOOR LOOK SWITCH. THIS IS A REAL SAFETY HAZZARD.

NHTSA complaint #11101795 — an unverified report by a vehicle owner.

at 60,000 miles Winnsboro, SC

STRUCTURE:BODY

DRIVERS SIDE DOOR WILL NOT UNLOCK WITH KEY OR INSIDE DOOR LOOK SWITCH. THIS IS A REAL SAFETY HAZZARD.

NHTSA complaint #11101795 — an unverified report by a vehicle owner.

at 60,000 miles Winnsboro, SC

SERVICE BRAKES

DRIVERS SIDE DOOR WILL NOT UNLOCK WITH KEY OR INSIDE DOOR LOOK SWITCH. THIS IS A REAL SAFETY HAZZARD.

NHTSA complaint #11101795 — an unverified report by a vehicle owner.

at 24,000 miles Stanford, KY

UNKNOWN OR OTHER

AT 24,000 MILES MY VEHICLE STARTED LOCKING DOORS WHEN TEMPERATURES REACH 32 DEGREES OR LOWER. VEHICLE OUTSIDE ON CITY STREET OR DRIVEWAY. WHEN TEMPERATURES GET TO 32 DEGREES, DOORS LOCK AND DO NOT UNLOCK TO ALLOW ACCESS. IF YOU ARE INSIDE OF CAR IT LOCKS YOU INSIDE OF CAR, AS WELL AS OUT OF CAR. LOCKS UNLOCK THEN LOCK INSTANTLY EVEN WHEN USING KEY, NOT KEY FOB TO UNLOCK CAR~ NO ACCESS TO ENTER VEHICLE UNTIL ABOVE 32 DEGREES. IN CASE OF EMERGENCY...YOU HAVE NO VEHICLE. THIS HAS HAPPENED EVERY YEAR WHEN TEMPERATURE GETS BELOW 32 DEGREES. I HAVE REPORTED THIS PROBLEM IN PAST.RECALL AND FIX IT PLEASE!!!

NHTSA complaint #11056734 — an unverified report by a vehicle owner.

at 123,000 miles Leesburg, VA

STRUCTURE

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THE VEHICLE WAS TAKEN TO DULLES MOTORCARS LOCATED AT 107 CATOCTIN CIR SE, LEESBURG, VA 20175, PHONE NUMBER: (703) 777-7077, FOR A ROUTINE OIL CHANGE AND SAFETY INSPECTION, THERE IT WAS INFORMED BY THE TECHNICIAN OF SEVERE CORROSION AND CRACKS IN THE SUB FRAME AND THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE CONTACT STATED THAT THE VEHICLE HAS BEEN AT THE DEALER FOR SEVERAL WEEKS WITHOUT REPAIRS BEING COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

NHTSA complaint #11003026 — an unverified report by a vehicle owner.

at 35,000 miles Hampton, VA

STRUCTURE:BODY

DRIVERS SIDE DOOR WILL NOT OPEN IF LOCKED WHEN CLOSED. MECHANISM WORKS FINE TO LOCK AND UNLOCK WHEN OPEN, HOWEVER. A PART IN THE LOCK ASSEMBLY APPEARS TO BE ROTATING TOO FAR AND GETTING STUCK. AS A RESULT, THE DOOR CANNOT BE OPENED IF LOCKED WHEN THE DOOR IS CLOSED OR THE DRIVER WILL HAVE TO CLIMB OUT OF THE PASSENGERS SIDE DOOR OR THROUGH THE WINDOW.

NHTSA complaint #10960160 — an unverified report by a vehicle owner.

Syracuse, NY

FUEL SYSTEM, GASOLINE

MY MAIN ISSUE IS THE DOOR LOCK ON THE DRIVERS SIDE. I CAN NOT OPEN MY DRIVERS SIDE DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. THIS IS A MAJOR ISSUE AND THE PROBLEM HAS BEEN ALL OVER THE INTERNET FOR YEARS. EVERYONE THAT I KNOW THAT HAS A 2003 AND 2004 KIA OPTIMA HAS THE SAME PROBLEM. I BET EVERY VEHICLE KIA SOLD FOR THESE YEARS HAS THIS PROBLEM. MY OTHER ISSUE IS I AM UNABLE TO FILL MY FUEL TANK AS I NORMALLY COULD DO. I HAVE TO TRICKLE THE FUEL IN THE TANK BECAUSE IF I PUMP IT TOO FAST THE PUMP WILL CUT OFF. I'VE EVEN HAD THE FUEL SPILL OUT OF THE TANK BEFORE THE TANK WAS EVEN FULL (IT WAS AT ABOUT 3/4 FULL). PLEASE DEMAND THAT KIA RECALL THESE PROBLEMS. I CAN'T BELIEVE IT'S TAKING THIS LONG FOR THIS RECALL TO BE ISSUED. I JUST FOUND OUT ABOUT THIS FORM AND THAT IS WHY I HAVE TAKEN SO LONG TO PROCESS THIS FORM. THANKS AND I HOPE THAT YOU CAN HELP ASAP. [XXX] PS. AS OF TODAY MY VEHICLE HAS APPROXIMATELY 53,000 MILES. I'VE DRIVEN IT IN ONE WINTER SO FAR (LAST WINTER) AND IT STARTED HAVING THE DOOR LOCK PROBLEM AT AROUND 33,000. THE FUEL ISSUE STARTED AROUND 2 YEARS AGO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10917282 — an unverified report by a vehicle owner.

Syracuse, NY

LATCHES/LOCKS/LINKAGES

MY MAIN ISSUE IS THE DOOR LOCK ON THE DRIVERS SIDE. I CAN NOT OPEN MY DRIVERS SIDE DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. THIS IS A MAJOR ISSUE AND THE PROBLEM HAS BEEN ALL OVER THE INTERNET FOR YEARS. EVERYONE THAT I KNOW THAT HAS A 2003 AND 2004 KIA OPTIMA HAS THE SAME PROBLEM. I BET EVERY VEHICLE KIA SOLD FOR THESE YEARS HAS THIS PROBLEM. MY OTHER ISSUE IS I AM UNABLE TO FILL MY FUEL TANK AS I NORMALLY COULD DO. I HAVE TO TRICKLE THE FUEL IN THE TANK BECAUSE IF I PUMP IT TOO FAST THE PUMP WILL CUT OFF. I'VE EVEN HAD THE FUEL SPILL OUT OF THE TANK BEFORE THE TANK WAS EVEN FULL (IT WAS AT ABOUT 3/4 FULL). PLEASE DEMAND THAT KIA RECALL THESE PROBLEMS. I CAN'T BELIEVE IT'S TAKING THIS LONG FOR THIS RECALL TO BE ISSUED. I JUST FOUND OUT ABOUT THIS FORM AND THAT IS WHY I HAVE TAKEN SO LONG TO PROCESS THIS FORM. THANKS AND I HOPE THAT YOU CAN HELP ASAP. [XXX] PS. AS OF TODAY MY VEHICLE HAS APPROXIMATELY 53,000 MILES. I'VE DRIVEN IT IN ONE WINTER SO FAR (LAST WINTER) AND IT STARTED HAVING THE DOOR LOCK PROBLEM AT AROUND 33,000. THE FUEL ISSUE STARTED AROUND 2 YEARS AGO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10917282 — an unverified report by a vehicle owner.

Sanford, FL

AIR BAGS

AIR BAG LIGHT ON DASHBOARD IS LITE, FOR NO REASON! THE CAR HAS LESS THAN 48K MILES , NEVER BEEN IN AN ACCIDENT NOR HIT ANYTHING . I AM AFRAID TO DRIVE THE VEHICLE NOR HAVE ANYONE IN THE CAR WITH ME BECAUSE , IT'S WITHOUT AN AIRBAG THERE IS NO PROTECTION

NHTSA complaint #10905149 — an unverified report by a vehicle owner.

at 147,433 miles Hanson, KY

STRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR FAILED TO UNLOCK FROM EITHER SIDE OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE SAME FAILURE OCCURRED ON THE DRIVER SIDE DOOR PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,433.

NHTSA complaint #10864345 — an unverified report by a vehicle owner.

at 147,433 miles Hanson, KY

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR FAILED TO UNLOCK FROM EITHER SIDE OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE SAME FAILURE OCCURRED ON THE DRIVER SIDE DOOR PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,433.

NHTSA complaint #10864345 — an unverified report by a vehicle owner.

at 177,526 miles Conroe, TX

STRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. WHEN UTILIZING THE INTERIOR AND EXTERIOR FRONT PASSENGER SIDE DOOR HANDLES, THEY FAILED TO OPERATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,526.

NHTSA complaint #10863592 — an unverified report by a vehicle owner.

at 149,000 miles Winchester, KY

SUSPENSION

KIA HAS ISSUED A RECALL (09V183000) HOWEVER IT DOES NOT INCLUDE THE STATE IN WHICH I RESIDE, BUT ALL BORDERING STATES TO THE EAST, WEST, AND NORTH. I'M IN KY AND STATES LIKE OH, IN, IL, WV, ARE INCLUDED. I'M HAVING THE EXACT ISSUE LISTED IN THE RECALL HOWEVER AS THEY HAVE SELECTED TO COVER ONLY SPECIFIC STATES I'M LEFT WITH A VEHICLE THAT IS NOW INOPERABLE. THE SUB-FRAME ON THE PASSENGER SIDE HAS RUSTED THROUGH AND CAUSED THE TIRE AND SUSPENSION TO BREAK FREE.

NHTSA complaint #10855180 — an unverified report by a vehicle owner.

at 100,000 miles Kingwood, WV Crash

SUSPENSION

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE BEGAN TO SWERVE AND DROVE INTO A DITCH. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA complaint #10807445 — an unverified report by a vehicle owner.

at 60,000 miles Elkhart, IN

AIR BAGS

AFTER 60,000 MILES, WHILE DRIVING OR WITH THE ENGINE RUNNING, THE ENGINE LIGHT CAME ON AND STAYED ON. THIS HAS BEEN REPAIRED THREE TIMES BY REPLACING A MAIN FUSE. EACH TIME IT HAS BEEN REPAIRED, THE PROBLEM HAS REOCCURRED. IN CONNECTION WITH THIS PROBLEM, THE DOOR WILL LOCK AFTER THE DRIVER EXITS THE CAR. SOMETIMES, THE KEYS HAVE BEEN LOCKED IN THE CAR.

NHTSA complaint #10789284 — an unverified report by a vehicle owner.

at 60,000 miles Elkhart, IN

ELECTRICAL SYSTEM

AFTER 60,000 MILES, WHILE DRIVING OR WITH THE ENGINE RUNNING, THE ENGINE LIGHT CAME ON AND STAYED ON. THIS HAS BEEN REPAIRED THREE TIMES BY REPLACING A MAIN FUSE. EACH TIME IT HAS BEEN REPAIRED, THE PROBLEM HAS REOCCURRED. IN CONNECTION WITH THIS PROBLEM, THE DOOR WILL LOCK AFTER THE DRIVER EXITS THE CAR. SOMETIMES, THE KEYS HAVE BEEN LOCKED IN THE CAR.

NHTSA complaint #10789284 — an unverified report by a vehicle owner.

at 60,000 miles Elkhart, IN

ENGINE

AFTER 60,000 MILES, WHILE DRIVING OR WITH THE ENGINE RUNNING, THE ENGINE LIGHT CAME ON AND STAYED ON. THIS HAS BEEN REPAIRED THREE TIMES BY REPLACING A MAIN FUSE. EACH TIME IT HAS BEEN REPAIRED, THE PROBLEM HAS REOCCURRED. IN CONNECTION WITH THIS PROBLEM, THE DOOR WILL LOCK AFTER THE DRIVER EXITS THE CAR. SOMETIMES, THE KEYS HAVE BEEN LOCKED IN THE CAR.

NHTSA complaint #10789284 — an unverified report by a vehicle owner.

at 98,000 miles Dayton, TN

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE PARKED, THE DOOR LOCK FAILED. THE CONTACT ATTEMPTED TO USE THE FOBIK AND COULD LOCK THE DOORS, BUT THEY FAILED TO UNLOCK. THE CONTACT HAD TO UNLOCK AND LOCK THE DOORS MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000. UPDATED 02/12/16*LJ UPDATED 4/23/18*JB

NHTSA complaint #10783280 — an unverified report by a vehicle owner.

at 98,000 miles Dayton, TN

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE PARKED, THE DOOR LOCK FAILED. THE CONTACT ATTEMPTED TO USE THE FOBIK AND COULD LOCK THE DOORS, BUT THEY FAILED TO UNLOCK. THE CONTACT HAD TO UNLOCK AND LOCK THE DOORS MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000. UPDATED 02/12/16*LJ UPDATED 4/23/18*JB

NHTSA complaint #10783280 — an unverified report by a vehicle owner.