493 of the
10,387 complaints filed about the KIA Optima
are about the fuel system —
100% of everything owners reported.
The worst model year for it is 2013.
I own a 2011 Kia Optima, VIN [XXX]. My vehicle was taken to Rockwall Kia on August 25, 2026, for completion of NHTSA Safety Recall 23V-652 / Kia SC284TF involving the HECU fuse. The dealership replaced the HECU multi-fuse and label kit. Before the recall repair, the vehicle was operating normally. The same day I picked the vehicle up after the recall repair, the vehicle began dying while I was driving. I also noticed a burning smell. I returned the vehicle to Rockwall Kia. Their August 31, 2026 repair order documents my complaint and states that the vehicle would die while driving and that this problem “DID NOT BEGIN UNTIL AFTER RECALL COMPLETED.” The repair order instructs the technician to inspect whether the recall was completed properly and diagnose the concern. I am concerned because the HECU recall involves an electrical short/overcurrent condition and Kia's recall documentation specifically identifies burning/melting smell and smoke as warning symptoms. I am requesting that NHTSA document this complaint and review whether the post-recall stalling and burning smell could be related to the HECU recall repair or indicate a continuing safety problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762544 — an unverified report by a vehicle owner.
The contact owns a 2020 Kia Optima. The contact stated that while driving approximately 40 MPH, the vehicle intermittently stalled and lost automotive power, with an abnormal odor entering the cabin through the air vents. The vehicle was restarted and returned to normal operation; however, the failure reoccurred. The "Service In" message flashed on and off on the instrument panel. The vehicle was taken to a dealer where it was diagnosed and determined that the low-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.
NHTSA complaint #11761317 — an unverified report by a vehicle owner.
I own a 2020 Kia Optima and have been experiencing multiple ongoing problems with the vehicle. The vehicle is leaking and/or losing engine oil at an excessive rate. I have had to add oil multiple times within a short period of time because the oil level continues to drop. I am concerned that the continued loss of oil could result in engine damage or engine failure while the vehicle is being driven. I am also experiencing an electrical problem with the vehicle. The air conditioning and heating system will not turn on or operate properly. I was informed that the problem is related to the vehicle's electrical system/wiring. These problems have continued and require repeated attention. I am concerned about the safety and reliability of the vehicle, particularly the continued oil loss and the electrical malfunction. I am reporting these issues so they can be documented and investigated to determine whether other 2020 Kia Optima owners are experiencing similar problems.
NHTSA complaint #11760053 — an unverified report by a vehicle owner.
My 2015 KIA optima experienced a catastrophic engine fire while I was driving. There was no warning, I just heard a boom in the engine bay the breaks stopped working and all electrical cut out. As I'm coasting, because I'm unable to stop, flames started to come in through under the dash. I couldn't turn the car off, nor put it in park so the doors stayed locked. The driver window was opened just enough for me to grab the top and break it, allowing me to crawl out. The car coasted itself to the shoulder then blew up (I had a full tank of gas.). All this happened in the manner of 30 to 35 seconds. It's important to note that KIA just replaced the engine 2 months prior to this incident.
NHTSA complaint #11759158 — an unverified report by a vehicle owner.
I was having trouble with my left driver tire. 2 mechanics went to test drive the car to see what the problem was. As they were driving, the car died. They got it started but it ran horrible back to the garage. When they pulled in the driveway of the garage, the car started on fire. It was an engine fire but undetermined what exactly was the cause. The vehicle was looked over by the insurance claims adjustor. I am not sure if sluggish driving had anything to do with the fire. The car is totaled.
NHTSA complaint #11758178 — an unverified report by a vehicle owner.
The contact owns a 2013 Kia Optima. The contact stated that while driving or while the vehicle was parked, there was an abnormal fuel odor inside the vehicle. The vehicle was leaking fuel from the high-pressure pipe leading to the fuel pump. The contact associated the failure with NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not included in recall. The manufacturer was made aware of the failure but offered no assistance. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 250,000.
NHTSA complaint #11758174 — an unverified report by a vehicle owner.
On July 14, 2026, the vehicle's engine was replaced by an authorized dealership under an official Kia recall. On August 16, 2026, while driving on the highway, heavy smoke suddenly began emitting from the engine compartment. When attempting to slow down, the braking system suffered a total loss of power and failed completely. To stop the vehicle, it had to be steered into the highway median to intentionally scrape against it to force a stop. Immediately upon exiting the vehicle, heavy flames were observed under the engine compartment before completely engulfing the front of the car. The fire department extinguished the fire, and the vehicle is a total loss.
NHTSA complaint #11758049 — an unverified report by a vehicle owner.
This is a formal vehicle safety complaint regarding a manufacturer's active refusal to remedy a known safety defect under an active recall campaign guidelines.My 2015 Kia Optima Turbo experienced an active internal mechanical engine knock, violent sputtering, and a complete engine seizure. The vehicle is currently sitting un-driveable at an authorized Kia dealership.The required Knock Sensor Detection System (KSDS) software update was successfully completed on this vehicle prior to the incident, legally qualifying it for a 100% free long-block engine replacement under the manufacturer's active Lifetime Warranty extension. However, the dealership service department is actively withholding the safety warranty paperwork and refusing to submit the diagnostic photos and engine seizure data to corporate for warranty approval unless I agree to pay an additional $800 out of pocket for an external throttle body and O2 sensor.I have explicitly declined the retail accessory charges five separate times. I only authorize the replacement of my front sway bar links. Instead of separating the ticket and processing the free engine block safety remedy, the dealer is holding my safety warranty hostage to force a retail sale. Furthermore, a manufacturer consumer care representative recently refused to listen to my request on this matter and dropped the call.The manufacturer is using internal technical advice to block a court-ordered safety remedy and is allowing a dealership to use unauthorized retail accessory charges to deny me a safe, operating vehicle. I request immediate federal intervention to force the manufacturer to release the free engine block safety replacement order to the dealer and halt these predatory dealer practices.
NHTSA complaint #11756632 — an unverified report by a vehicle owner.
Fuel Leak: I can smell heavy gas fumes inside the vehicle cabin. Fire Hazard: The vehicle is unsafe to drive due to an imminent risk of a fuel fire. Corporate Refusal: Kia Corporate refused to generate a case number and my local dealership refused to service the vehicle leaving a dangerous safety defect unrepaired on public roads. Mechanical Symptoms: The car is experiencing slow cranking, engine sputtering, and multiple dashboard warning lights.
NHTSA complaint #11755485 — an unverified report by a vehicle owner.
I own a 2013 Kia Optima and I am experiencing recurring fuel system-related symptoms. The fuel gauge fluctuates even when the vehicle has a full tank of fuel, causing an inaccurate fuel level reading. In addition, the vehicle has begun to hesitate during operation, which raises concern that there may be an underlying fuel delivery or fuel system issue. I previously experienced a similar issue years ago, and I believe the vehicle was repaired during a Kia recall or service campaign. The problem has now returned, and I am concerned that the previous repair may not have permanently corrected the issue or that there may be a related defect affecting other vehicles. The combination of an inaccurate fuel level reading and engine hesitation could create a safety concern because the driver may not know the true amount of fuel remaining and may experience unexpected loss of power while driving. I am requesting that this issue be investigated to determine whether it is related to a previous recall repair, a fuel system defect, or another safety-related condition affecting the 2013 Kia Optima.
NHTSA complaint #11751927 — an unverified report by a vehicle owner.
Strong smell of gasoline from the rear of the vehicle started around 60,000 miles . Car dealership said it’s normal but I don’t smell other cars like this
NHTSA complaint #11751255 — an unverified report by a vehicle owner.
On 7/13/26 around 0715 my son was driving our 2014 Kia optima when it caught fire and burned from the engine to the back of the car. Fire dept and law enforcement had to respond and the vehicle along with thousands of dollars of property was destroyed by the fire. This vehicle is a total loss and I’m trusting an investigation as to I believe their fire started due to the engjbe and electrical faults of Kia motors.
NHTSA complaint #11750155 — an unverified report by a vehicle owner.
My 2016 Kia Optima equipped with the 2.4L DOHC I4 GDI engine began to experience progressive and severe oil consumption during the latter part of my ownership. The oil warning light began activating repeatedly, even after shortly getting the oil changed. Several certified mechanics and oil change service stations told me this was an ongoing issue with this car and engine and that there was nothing I could do but monitor it and keep it filled. At their instruction, I monitored and had it changed more frequently, often topping it off at the oil change station and at home when needed. Approximately 2 weeks after an oil change upon putting the car in reverse it started to shake uncontrollably. The car was towed to a mechanic who stated I needed an engine. I then towed it to an authorized Kia franchise dealership where the technician documented the oil consumption complaint, confirmed a Cylinder 2 misfire code, performed a borescope inspection, and found the Cylinder 2 exhaust valve burnt with a chunk missing. Engine replacement was recommended by the Kia dealership technician. Prior to my purchase, the engine had already been replaced at approximately 80,000 miles under recall-related circumstances. The replacement engine installed by a Kia dealership subsequently failed, exhibiting symptoms consistent with the documented widespread defect affecting the 2.4L DOHC I4 GDI engine in 2016 Kia Optima vehicles, including severe oil consumption, cylinder misfire, and catastrophic internal engine damage confirmed via borescope at a Kia franchise dealership. Kia America denied the claim based solely on mileage despite the damage being confirmed by their franchise technician. My vehicle became unsafe to drive due to this engine instability shortly after starting before becoming fully inoperable. My vehicle has been non-operational for approximately 5 months. Kia has not provided a substantive written determination despite a formal written demand submitted in March 2026.
NHTSA complaint #11744531 — an unverified report by a vehicle owner.
The car returned P1326 and had multiple misfires and audible knocking, the dealers will indeed fight the already existing class action warranties. Was sent home and told to “drive the fuck out of it”, to which the car did not make it home and blew gasoline into my cabin while driving on the highway. Almost passed out, and am still fighting Kia to actually address the defective rod bearings. I personally would fight tooth and nail over a 5 dollar problem, but this is something they do nationwide and can cause serious injury or death. If it weren’t a 200 LB man driving the gasoline shooting into the cabin would absolutely cause a knockout. To the time of this report they are still trying to disregard the rod bearing issue and send me home with fixes to problems caused consequentially.
NHTSA complaint #11742694 — an unverified report by a vehicle owner.
I am reporting a recurring safety hazard involving my 2019 Kia Optima following a repair for diagnostic code P064A (Fuel Pump Control Module). Despite the dealership attempting to repair the fuel system, the vehicle remains in a 'limp mode' state. While driving, the vehicle began shaking violently and lost significant power, refusing to accelerate above 50 mph. This creates an immediate safety risk, as the vehicle cannot maintain highway speeds or safely merge, increasing the danger of a rear-end collision. The P064A code and subsequent 'limp mode' symptoms persist even after professional service. I am concerned that the existing Kia warranty extensions (such as WTY028 for the low-pressure fuel pump) or current repair procedures are insufficient to resolve this underlying mechanical/electronic failure, leaving the vehicle unpredictable and hazardous to operate in traffic.
NHTSA complaint #11742841 — an unverified report by a vehicle owner.
Loosing oil putting oil in every 3 to 4 days no leaks on ground or oil pan or drain plug.oil don't smell or looks burnt happened around did 2 oil changes in a week still the same. Car will sputer hesitation on acceleration every so often
NHTSA complaint #11741793 — an unverified report by a vehicle owner.
I was driving on the freeway and my check engine light started to flicker and I felt my car shake and going to limp mode. I made an appointment with the Kia dealership and they told me the engine is failing. They submitted a request for a Goodwill case to Kia corporation and it was denied since there’s no open recalls and is not covered by the extended warranty. the dealership recommended me to take my car and keep driving it even though it’s unsafe the vehicle will not go above 50 mph and it starts to shake when driving I have tried to call Kia corporate and explain this situation but they have yet to follow up with me in my case
NHTSA complaint #11740375 — an unverified report by a vehicle owner.
High pressure fuel This put me at risk because my car could have caught on fire if that gas leaked in a certain spot under the hood. Independent service center No warning signs. This is the second time, I am paying to get this done. There should be some type of recall on this part.
NHTSA complaint #11737512 — an unverified report by a vehicle owner.
The vehicle is experiencing sudden engine stalling while in motion, a known safety hazard. Despite a documented maintenance history with no issues, the dealer (Bayside Kia) is attempting to deny a Theta II Settlement claim by shifting the narrative to 'engine sludge,' which only appeared as a symptom in June 2025( Walmart oil change) alongside engine performance issues. The vehicle has active codes P0014 and P0017, which are secondary symptoms of the internal bearing wear and metallic debris contaminating the oiling system. KDS Diagnostic tests showed Cylinder 1 at 0.16mm (approaching the 0.20mm failure limit). This clearance proves the connecting rod bearings are worn and reaching the failure threshold; this mechanical wear is the root cause of the engine's inability to operate safely. The presence of metallic debris in the oil is the definitive signature of the Theta II manufacturing defect. Furthermore, the dealer acted in bad faith by attempting to charge for Airbag repairs (Codes B1346/B1481) that are covered under the 15-year Clock Spring Warranty Extension (CS1102). The dealer has dismissed my qualifying maintenance documents, claiming they are 'not official,' which is a direct violation of the Magnuson-Moss Warranty Act. A manufacturer cannot deny a warranty claim because services were performed at third-party facilities, nor can they deny a claim without proving 'exceptional neglect.' I am reporting a refusal to honor a court-ordered safety settlement and an attempt to return an unsafe, stalling vehicle to the road.There is no evidence of engine abandonment or exceptional neglect. I’m considered "in compliance" if I can show I didn't go more than 14 months without servicing or a certain mileage between oil changes.The dealer's dismissal of verified third-party receipts and bank statements is a bad-faith attempt to ignore an inherent manufacturing defect documented by a 0.16mm BCT result and metallic debris.
NHTSA complaint #11736691 — an unverified report by a vehicle owner.