Owners have filed 1,400 complaints
about the 2015 KIA Optima with NHTSA between 2014 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 3 of 20 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the KIA Optima. 50 means typical for this
model; 100 means roughly double.
Severity — 76
14.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 29
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
7578.9%
Automatic Emergency Braking
77.4%
Key/Sender
44.2%
Blind Spot Detection
33.2%
Adaptive Cruise Control
22.1%
Accelerator Pedal
22.1%
Bulbs
11.1%
Engine Control Module (Ecu/Ecm)
11.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
203.0%
1,000 – 9,999 miles
152.2%
10,000 – 24,999 miles
365.4%
25,000 – 49,999 miles
8512.7%
50,000 – 74,999 miles
15022.5%
75,000 – 99,999 miles
14621.9%
100,000 – 149,999 miles
17025.4%
150,000+ miles
466.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2014peak 31Aug 2026
NHTSA investigations into the 2015 KIA Optima
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...
DP22003Opened 12 Sep 2022Closed 12 Dec 2023ENGINE
Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...
DP21003Opened 12 Nov 2021Closed 20 Jun 2023VEHICLE SPEED CONTROL:THROTTLE
Throttle control system vulnerabilities
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can b...
EA19001Opened 19 Apr 2019Closed 19 Sep 2024AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount...
Recalls on the 2015 KIA Optima
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V652000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Risk: An engine compartment fire while parked or driving can increase the risk of injury.
21V331000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Risk: An electrical short in the HECU increases the risk of a fire while parked or driving.
20V519000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Risk: If the HECU short circuits, there is an increased risk of an engine compartment fire.
18V907000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2023529276,225 units in Canada
Brakes
Issue: On certain vehicles, the brake hydraulic electronic control unit (HECU) could short circuit. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuse(s) for the HECU. Kia recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.
Recall 20232752,635 units in Canada
Electrical
Issue: Kia is conducting a service campaign to inspect and upgrade the safety plug fuse. On certain Optima Hybrid (HEV) models, the safety plug fuse could blow and cause a loss of hybrid system power while driving at low speeds. Additionally, installing an incorrect aftermarket fuse could cause overheating. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Using an incorrect aftermarket fuse could create the risk of a fire. Corrective Actions: Kia will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the vehicle for an aftermarket fuse and replace the 125-A safety plug with one that has a 150-A rating.
Recall 20214241,565 units in Canada
Engine
Issue: Kia Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure could cause a sudden loss of power with an inability to restart. Note: This campaign only affects Optima Hybrid models equipped with a 2.4 L MPI engine. Safety Risk: A sudden loss of engine power could increase the risk of a crash. An engine failure could also create the risk of a fire. Corrective Actions: Kia will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Kia recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Kia advises you to immediately visit a Kia dealership to have your vehicle diagnosed.
Recall 201914379,301 units in Canada
Engine
Issue: Kia Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure may cause a sudden loss of power with an inability to restart. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Vehicles repaired under Service Campaign SC023 already have this software update.
Recall 2019098760 units in Canada
Fuel System
Issue: When the engine was replaced under warranty or under Kia's Product Improvement Campaign SC023, the high pressure fuel pipe may not have been properly installed on the fuel pump outlet. A fuel leak could occur if the pipe was damaged, misaligned or improperly torqued during the recall repair. Safety Risk: Leaking fuel in the presence of an ignition source could increase the risk of a fire. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer for an inspection. If fuel leakage is detected, the fuel pipe will be replaced with a new one.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 140,000 milesGroton, CTFire
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle stalled. During the failure, several unknown warning lights flashed on the instrument panel and there was smoke coming from under the hood of the vehicle. The contact exited the vehicle, and there were flames coming from underneath the hood. The Fire Department was called to the scene and extinguished the flames. During the failure, the vehicle was destroyed. A Police report was filed, and the vehicle was towed to a tow lot. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact stated that the original engine was previously replaced by the local dealer due to a previous recall. No further information was available. The failure mileage was 140,000.
NHTSA complaint #11752336 — an unverified report by a vehicle owner.
at 212,000 milesBowie, MDFire
ENGINE AND ENGINE COOLING
The contact owned a 2015 Kia Optima. The contact stated that while driving to the residence, the vehicle caught on fire. The contact stated that while at a traffic light, the vehicle suddenly shut off. After exiting the vehicle, the hood was opened, and there was smoke coming from the engine compartment. The contact called an independent mechanic and, within two minutes, became aware of the fire. The contact called 911 for the Emergency Services. The Fire Department arrived and extinguished the fire. There was no injury sustained. There were no warning lights illuminated. The vehicle was previously taken to an unknown local dealer, where it was diagnosed that the engine was leaking with a blown head gasket. The engine was replaced. The vehicle was towed from the scene and was deemed a total loss by the insurance company. The manufacturer was contacted and opened a case. The failure mileage was approximately 212,000.
NHTSA complaint #11750336 — an unverified report by a vehicle owner.
at 60,000 milesCarbondale, ILFire
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Optima. The contact stated that while accelerating at 55 MPH, there was an abnormal burning smell detected. While driving, she was alerted by another driver who informed her that the vehicle was on fire. The passengers were able to exit the vehicle safely. The vehicle was engulfed in flames. There were no reported injuries. The vehicle was towed to a tow lot. The vehicle was previously taken to an independent mechanic, who said the engine was bad. The engine was previously replaced at 147,000 miles. The fire department was able to extinguish the fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
NHTSA complaint #11740785 — an unverified report by a vehicle owner.
at 60,000 milesCarbondale, ILFire
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that while accelerating at 55 MPH, there was an abnormal burning smell detected. While driving, she was alerted by another driver who informed her that the vehicle was on fire. The passengers were able to exit the vehicle safely. The vehicle was engulfed in flames. There were no reported injuries. The vehicle was towed to a tow lot. The vehicle was previously taken to an independent mechanic, who said the engine was bad. The engine was previously replaced at 147,000 miles. The fire department was able to extinguish the fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
NHTSA complaint #11740785 — an unverified report by a vehicle owner.
at 75,309 milesIndianapolis, INFire
ENGINE
The contact owned a 2015 Kia Optima. The contact stated that while driving at 65 mph and slowing down to enter a parking garage, she observed black smoke emanating from under the hood, and the vehicle stalled. The contact then observed flames near the windshield wipers coming from under the hood of the vehicle. The contact exited the vehicle and called 911. She observed flames coming from under the hood and under the vehicle, and the vehicle became engulfed in flames. The contact stated that the garage manager attempted to extinguish the fire but was unsuccessful. The police and fire department arrived shortly after the attempt, and the fire department extinguished the fire. The contact did not sustain any injuries. A police report was not taken, and she was not aware of any fire department report being filed. The vehicle was bulldozed out of the parking garage and towed to a tow yard. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 75,309.
NHTSA complaint #11738851 — an unverified report by a vehicle owner.
at 174,000 milesMemphis, TNFire
ELECTRICAL SYSTEM
The contact owned a 2015 Kia Optima. The contact stated that while driving at 60 MPH, during a DoorDash delivery, the vehicle vibrated. The contact pulled to the side of the road and noticed smoke emitting underneath the vehicle from the right side. The contact exited the vehicle and noticed smoke emitting from underneath the hood. The state troopers were called. By the time the fire department arrived, the vehicle was engulfed in flames, and the engine had exploded. The fire department extinguished the fire. The contact was not injured. No police report was filed. The state troopers believed that the fire was caused by an electrical short. The contact stated that prior to the fire, the vehicle vibrated when idled. No warning lights were illuminated. The vehicle was towed to a towing yard. The insurance company was not notified about the fire. The contact was unaware that NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC) was associated with the VIN. The manufacturer was not notified of the fire. The failure mileage was approximately 174,000.
NHTSA complaint #11725022 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 123,000 milesLongview, TX
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Optima. The contact stated that for over 8 years, the vehicle was experiencing excessive oil consumption. There was no warning light illuminated. The contact became aware that there was an oil leak on the ground underneath the vehicle. The vehicle was taken to the dealer on several occasions for the oil consumption failure; however, the dealer was unable to find a fault with the vehicle. The dealer had not yet provided a cause for the oil leak. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 123,000.
NHTSA complaint #11758211 — an unverified report by a vehicle owner.
Austell, GA
ENGINE
The engine in my vehicle failed while putting the car into reverse to back into my garage. I thank God I wasn't on the road when this happened. I took the car into a mechanic who confirmed that the engine was locked and that the car was very low on oil(even though I had my oil changed by him a few months prior). There was an undetected oil leak that led to the engine failure. The warning indicators didn't appear on my dash until after my engine failed.
NHTSA complaint #11758113 — an unverified report by a vehicle owner.
Brockton, MA
STEERING
This is a formal vehicle safety complaint regarding a manufacturer's active refusal to remedy a known safety defect under an active recall campaign guidelines.My 2015 Kia Optima Turbo experienced an active internal mechanical engine knock, violent sputtering, and a complete engine seizure. The vehicle is currently sitting un-driveable at an authorized Kia dealership.The required Knock Sensor Detection System (KSDS) software update was successfully completed on this vehicle prior to the incident, legally qualifying it for a 100% free long-block engine replacement under the manufacturer's active Lifetime Warranty extension. However, the dealership service department is actively withholding the safety warranty paperwork and refusing to submit the diagnostic photos and engine seizure data to corporate for warranty approval unless I agree to pay an additional $800 out of pocket for an external throttle body and O2 sensor.I have explicitly declined the retail accessory charges five separate times. I only authorize the replacement of my front sway bar links. Instead of separating the ticket and processing the free engine block safety remedy, the dealer is holding my safety warranty hostage to force a retail sale. Furthermore, a manufacturer consumer care representative recently refused to listen to my request on this matter and dropped the call.The manufacturer is using internal technical advice to block a court-ordered safety remedy and is allowing a dealership to use unauthorized retail accessory charges to deny me a safe, operating vehicle. I request immediate federal intervention to force the manufacturer to release the free engine block safety replacement order to the dealer and halt these predatory dealer practices.
NHTSA complaint #11756632 — an unverified report by a vehicle owner.
Brockton, MA
ENGINE
This is a formal vehicle safety complaint regarding a manufacturer's active refusal to remedy a known safety defect under an active recall campaign guidelines.My 2015 Kia Optima Turbo experienced an active internal mechanical engine knock, violent sputtering, and a complete engine seizure. The vehicle is currently sitting un-driveable at an authorized Kia dealership.The required Knock Sensor Detection System (KSDS) software update was successfully completed on this vehicle prior to the incident, legally qualifying it for a 100% free long-block engine replacement under the manufacturer's active Lifetime Warranty extension. However, the dealership service department is actively withholding the safety warranty paperwork and refusing to submit the diagnostic photos and engine seizure data to corporate for warranty approval unless I agree to pay an additional $800 out of pocket for an external throttle body and O2 sensor.I have explicitly declined the retail accessory charges five separate times. I only authorize the replacement of my front sway bar links. Instead of separating the ticket and processing the free engine block safety remedy, the dealer is holding my safety warranty hostage to force a retail sale. Furthermore, a manufacturer consumer care representative recently refused to listen to my request on this matter and dropped the call.The manufacturer is using internal technical advice to block a court-ordered safety remedy and is allowing a dealership to use unauthorized retail accessory charges to deny me a safe, operating vehicle. I request immediate federal intervention to force the manufacturer to release the free engine block safety replacement order to the dealer and halt these predatory dealer practices.
NHTSA complaint #11756632 — an unverified report by a vehicle owner.
Brockton, MA
FUEL/PROPULSION SYSTEM
This is a formal vehicle safety complaint regarding a manufacturer's active refusal to remedy a known safety defect under an active recall campaign guidelines.My 2015 Kia Optima Turbo experienced an active internal mechanical engine knock, violent sputtering, and a complete engine seizure. The vehicle is currently sitting un-driveable at an authorized Kia dealership.The required Knock Sensor Detection System (KSDS) software update was successfully completed on this vehicle prior to the incident, legally qualifying it for a 100% free long-block engine replacement under the manufacturer's active Lifetime Warranty extension. However, the dealership service department is actively withholding the safety warranty paperwork and refusing to submit the diagnostic photos and engine seizure data to corporate for warranty approval unless I agree to pay an additional $800 out of pocket for an external throttle body and O2 sensor.I have explicitly declined the retail accessory charges five separate times. I only authorize the replacement of my front sway bar links. Instead of separating the ticket and processing the free engine block safety remedy, the dealer is holding my safety warranty hostage to force a retail sale. Furthermore, a manufacturer consumer care representative recently refused to listen to my request on this matter and dropped the call.The manufacturer is using internal technical advice to block a court-ordered safety remedy and is allowing a dealership to use unauthorized retail accessory charges to deny me a safe, operating vehicle. I request immediate federal intervention to force the manufacturer to release the free engine block safety replacement order to the dealer and halt these predatory dealer practices.
NHTSA complaint #11756632 — an unverified report by a vehicle owner.
at 88,000 milesCartersville, GA
ELECTRICAL SYSTEM
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the rear taillight socket wiring harness failed to function as intended. The contact was informed that the brake lights were inoperable. The contact stated that the failure had occurred every 6–7 months. The contact stated that the repair was completed by the contact. The dealer was not made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
NHTSA complaint #11753610 — an unverified report by a vehicle owner.
at 140,000 milesGroton, CTFire
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle stalled. During the failure, several unknown warning lights flashed on the instrument panel and there was smoke coming from under the hood of the vehicle. The contact exited the vehicle, and there were flames coming from underneath the hood. The Fire Department was called to the scene and extinguished the flames. During the failure, the vehicle was destroyed. A Police report was filed, and the vehicle was towed to a tow lot. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact stated that the original engine was previously replaced by the local dealer due to a previous recall. No further information was available. The failure mileage was 140,000.
NHTSA complaint #11752336 — an unverified report by a vehicle owner.
Woodbridge, VA
ENGINE
My girlfriend was driving on interstate 95 to pick me up from the metro. The engine suddenly cut off in a manner that appears to have melted the wiring harness of the vehicle, risking fire. She was able to safely get to the side of the road and call a tow. After taking it to a local repair shop, they diagnosed the issue as related to the KSDS recall. We had it towed to the dealership that has also confirmed it is related to the recall. The engine is completely seized following this incident and it's worth noting that Kia is completely denying the engine repair claim as the KSDS update was not installed prior.
NHTSA complaint #11751632 — an unverified report by a vehicle owner.
Valdosta, GA
ELECTRICAL SYSTEM
I would say that the time this incident happened I was driving and me and me nephew were in car at time taking to shop to see why it was making a sound like air and all of sudden the car started swerving and slowing down and then it made a pop sound and smoke started coming from the car and I was thankful that I didn’t get hit but affraid and also hit my head in car due to the sudden jerk car mad and then it popped sound a d smoke came from good. The next day I have to pay to get back on the other side and also tow it home which it been parked since but I see a recall on my vin and want to find out how to get it to the nearest Kia to fix the recall
NHTSA complaint #11750184 — an unverified report by a vehicle owner.
at 212,000 milesBowie, MDFire
ENGINE AND ENGINE COOLING
The contact owned a 2015 Kia Optima. The contact stated that while driving to the residence, the vehicle caught on fire. The contact stated that while at a traffic light, the vehicle suddenly shut off. After exiting the vehicle, the hood was opened, and there was smoke coming from the engine compartment. The contact called an independent mechanic and, within two minutes, became aware of the fire. The contact called 911 for the Emergency Services. The Fire Department arrived and extinguished the fire. There was no injury sustained. There were no warning lights illuminated. The vehicle was previously taken to an unknown local dealer, where it was diagnosed that the engine was leaking with a blown head gasket. The engine was replaced. The vehicle was towed from the scene and was deemed a total loss by the insurance company. The manufacturer was contacted and opened a case. The failure mileage was approximately 212,000.
NHTSA complaint #11750336 — an unverified report by a vehicle owner.
Valdosta, GA
SERVICE BRAKES
I would say that the time this incident happened I was driving and me and me nephew were in car at time taking to shop to see why it was making a sound like air and all of sudden the car started swerving and slowing down and then it made a pop sound and smoke started coming from the car and I was thankful that I didn’t get hit but affraid and also hit my head in car due to the sudden jerk car mad and then it popped sound a d smoke came from good. The next day I have to pay to get back on the other side and also tow it home which it been parked since but I see a recall on my vin and want to find out how to get it to the nearest Kia to fix the recall
NHTSA complaint #11750184 — an unverified report by a vehicle owner.
Blandinsville, IL
STRUCTURE:BODY
My 2015 white Kia Optima is having terrible paint peeling problems. It is peeling and chipping on the hood, along the sides of the windshield, above the wind shield, on my back bumper, above my back tires, and just about every place in between. PLEASE HELP!
NHTSA complaint #11748405 — an unverified report by a vehicle owner.
Okmulgee, OK
ENGINE
While driving my 2015 Kia Optima, the engine failed completely without warning. The vehicle lost power while in motion approximately 300 miles away from my home. All warning lights illuminated and the car shut down during driving conditions, creating a serious safety hazard. The vehicle was towed to a Kia dealership where it was inspected. I was informed the engine has failed and may be related to the known 2.4L engine defect and prior recall campaign involving this engine type. This vehicle has a history of multiple recalls, including engine-related recalls issued in 2018 for the same engine family. The failure occurred suddenly and without prior adequate warning, and the vehicle is now inoperable. I purchased the vehicle in May 2023, and at the time of failure it had approximately 133,000 miles. The engine began knocking loudly prior to failure, then stalled and shut off completely while driving. This incident placed me and others at risk because the vehicle lost propulsion while in traffic. I believe this may be related to a known manufacturing defect in Kia 2.4L engines that has been the subject of recall and/or investigation. I am requesting that this complaint be documented as a safety-related engine failure potentially associated with the existing recall and that it be reviewed for further investigation and manufacturer accountability
NHTSA complaint #11745917 — an unverified report by a vehicle owner.
Artesia, CA
ELECTRICAL SYSTEM
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The primary failure involved the engine. The vehicle experienced a major engine failure that resulted in an engine replacement under a manufacturer recall. After the replacement engine was installed, the vehicle later developed additional engine-related problems. An independent mechanic advised that the vehicle would require another engine replacement or extensive engine repairs. Additional defects included a malfunctioning moonroof that would no longer close properly and other mechanical issues affecting the vehicle's operation. The vehicle may be available for inspection depending on its current status and location. 2. How was your safety or the safety of others put at risk? The repeated engine problems created concerns about the reliability and safe operation of the vehicle. Sudden engine failure while driving resulted in loss of power, inability to maintain speed in traffic, and being stranded in unsafe conditions. The ongoing mechanical failures caused significant concern regarding the vehicle's dependability and safety. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The original engine issue was confirmed by authorized service personnel and resulted in an engine replacement under a manufacturer recall. The subsequent engine-related problem was evaluated by an independent mechanic, who advised that the vehicle required another engine replacement or significant repairs. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was inspected in connection with the original engine recall and replacement. It was also inspected by an independent mechanic regarding the subsequent engine issues. At this time, I am not aware of any inspection by police or insurance representatives related to these mechanical failures. 5. yes, right away
NHTSA complaint #11745534 — an unverified report by a vehicle owner.
Artesia, CA
ENGINE
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The primary failure involved the engine. The vehicle experienced a major engine failure that resulted in an engine replacement under a manufacturer recall. After the replacement engine was installed, the vehicle later developed additional engine-related problems. An independent mechanic advised that the vehicle would require another engine replacement or extensive engine repairs. Additional defects included a malfunctioning moonroof that would no longer close properly and other mechanical issues affecting the vehicle's operation. The vehicle may be available for inspection depending on its current status and location. 2. How was your safety or the safety of others put at risk? The repeated engine problems created concerns about the reliability and safe operation of the vehicle. Sudden engine failure while driving resulted in loss of power, inability to maintain speed in traffic, and being stranded in unsafe conditions. The ongoing mechanical failures caused significant concern regarding the vehicle's dependability and safety. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The original engine issue was confirmed by authorized service personnel and resulted in an engine replacement under a manufacturer recall. The subsequent engine-related problem was evaluated by an independent mechanic, who advised that the vehicle required another engine replacement or significant repairs. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was inspected in connection with the original engine recall and replacement. It was also inspected by an independent mechanic regarding the subsequent engine issues. At this time, I am not aware of any inspection by police or insurance representatives related to these mechanical failures. 5. yes, right away
NHTSA complaint #11745534 — an unverified report by a vehicle owner.
Phoenix, AZ
POWER TRAIN
P1326 code flashing engine light knock sensor went out 3 times in 6 months and just replaced it again and this time engine light didn't go off I was reading that there was a recall on this but apparently mine doesn't state it. Car cannot pass emissions if engine light is on and the 15th of June is approaching. The car doesn't make any sounds or nothing.
NHTSA complaint #11742779 — an unverified report by a vehicle owner.
Phoenix, AZ
ENGINE
P1326 code flashing engine light knock sensor went out 3 times in 6 months and just replaced it again and this time engine light didn't go off I was reading that there was a recall on this but apparently mine doesn't state it. Car cannot pass emissions if engine light is on and the 15th of June is approaching. The car doesn't make any sounds or nothing.
NHTSA complaint #11742779 — an unverified report by a vehicle owner.
at 137,000 milesUnion Springs, AL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was take to O'Reilly's to be diagnosed. The DTC: P1326; was retrieved. The contact attempted to start the vehicle, but the vehicle failed to start. The contact researched online and found NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer was contacted, and it was confirmed that the vehicle was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic); however, the dealer refused to repair the vehicle because the vehicle was not currently registered and additional repairs were needed before a recall repair could be performed. The vehicle was being towed to the dealer. The vehicle was not yet repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 137,000.
NHTSA complaint #11742315 — an unverified report by a vehicle owner.
at 137,000 milesUnion Springs, AL
ENGINE
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was take to O'Reilly's to be diagnosed. The DTC: P1326; was retrieved. The contact attempted to start the vehicle, but the vehicle failed to start. The contact researched online and found NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer was contacted, and it was confirmed that the vehicle was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic); however, the dealer refused to repair the vehicle because the vehicle was not currently registered and additional repairs were needed before a recall repair could be performed. The vehicle was being towed to the dealer. The vehicle was not yet repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 137,000.
NHTSA complaint #11742315 — an unverified report by a vehicle owner.
at 60,000 milesCarbondale, ILFire
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Optima. The contact stated that while accelerating at 55 MPH, there was an abnormal burning smell detected. While driving, she was alerted by another driver who informed her that the vehicle was on fire. The passengers were able to exit the vehicle safely. The vehicle was engulfed in flames. There were no reported injuries. The vehicle was towed to a tow lot. The vehicle was previously taken to an independent mechanic, who said the engine was bad. The engine was previously replaced at 147,000 miles. The fire department was able to extinguish the fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
NHTSA complaint #11740785 — an unverified report by a vehicle owner.
at 60,000 milesCarbondale, ILFire
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that while accelerating at 55 MPH, there was an abnormal burning smell detected. While driving, she was alerted by another driver who informed her that the vehicle was on fire. The passengers were able to exit the vehicle safely. The vehicle was engulfed in flames. There were no reported injuries. The vehicle was towed to a tow lot. The vehicle was previously taken to an independent mechanic, who said the engine was bad. The engine was previously replaced at 147,000 miles. The fire department was able to extinguish the fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
NHTSA complaint #11740785 — an unverified report by a vehicle owner.
at 75,309 milesIndianapolis, INFire
ENGINE
The contact owned a 2015 Kia Optima. The contact stated that while driving at 65 mph and slowing down to enter a parking garage, she observed black smoke emanating from under the hood, and the vehicle stalled. The contact then observed flames near the windshield wipers coming from under the hood of the vehicle. The contact exited the vehicle and called 911. She observed flames coming from under the hood and under the vehicle, and the vehicle became engulfed in flames. The contact stated that the garage manager attempted to extinguish the fire but was unsuccessful. The police and fire department arrived shortly after the attempt, and the fire department extinguished the fire. The contact did not sustain any injuries. A police report was not taken, and she was not aware of any fire department report being filed. The vehicle was bulldozed out of the parking garage and towed to a tow yard. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 75,309.
NHTSA complaint #11738851 — an unverified report by a vehicle owner.
Covington, WA
VEHICLE SPEED CONTROL
They were speeding with their phone in a phone stand watching a show while on the freeway
NHTSA complaint #11738230 — an unverified report by a vehicle owner.
San Dimas, CA
STRUCTURE:BODY
Factory paint defect/delamination known to Kia causing excessive paint bubbling, peeling, flaking, large chunks of paint falling off, a widespread issue documented inherent to appear on the roof, front pillars both sides next to windshield, trunk, door panels and hood rapidly expanding. Notorious on model Optima 2013 - 2017 with Snow White Paint (SWP). This issue comes with an extreme safety hazard I am officially reporting to you; Windshield at Risk of Detachment - Paint defect has expanded inside the glass layers of the windshield up and down both sides causing the adhesive to bubble/weaken, potentially could detach causing serious injuries to myself, passengers and all other drivers. Citrus Kia Ontario, CA inspected my vehicle May and June 2025, confirmed damages are a result of a factory paint defect known to Kia and their body shop has repaired many of these Optimas with SWP. I was directed to file a report with Kia Customer Care, they will issue a claim number needed to schedule an appointment for repair. Kia denied my claim. Contact Dealer reporting paint defect; 11/7/2017 repair made for peeling paint Confirmation X03S999EM3, 6/11/24 officially reported paint cracking bubbling Claim # 16453820, May & June 2025 Citrus inspected my vehicle explained the damages to my vehicle a factory paint defect known to Kia, their body shop has already repaired many model 2015 Optima SWP, confirmed my vehicle is eligible for repair. I was directed to file a report with Customer Care, a claim number would be issued for so I could schedule a repair date. I filed a report. Kia reopened Claim 16453820 & denied the claim. I have written a formal letter to Kia Corporate requesting repair, no response.Kia's factory paint defect is a documented global widespread inherent issue affecting thousa+nds of Kia consumers, refusing to accept responsibility, refusing to honor TSB Extended warranty. This is a disgrace.Our vehicles look horrible & are safety hazards.
NHTSA complaint #11738221 — an unverified report by a vehicle owner.
Hacienda Heights, CA
UNKNOWN OR OTHER
I was driving on the freeway and a system warning came up “check hybrid system” and the car went limp. Thankfully I was able to get off safely from the momentum this time, but it has stopped in the middle of the street before. This is the second time it’s shut down this year. I took it in last year for the same problem. I took it to the Kia dealership and they stated there’s nothing no wrong with it.
NHTSA complaint #11736681 — an unverified report by a vehicle owner.