30 of the
218 complaints about the 2013 KIA RIO are about the
braking system — 14% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
95,000 miles.
The contact called on behalf of her mother, who owned a 2013 Kia Rio. The contact stated that while the contact's mother was approaching a stop sign, the brake pedal was depressed, and the vehicle stalled. The contact's mother noticed smoke coming from under the hood. The contact's mother stated that the brake pedal was depressed, but the vehicle failed to stop. The contact's mother enabled the emergency brake to stop the vehicle. The contact's mother noticed that the entire front windshield was covered with black smoke. In addition, the contact's mother exited the vehicle. The contact's mother stated that upon exiting the vehicle, she noticed fire on the front driver's side door. The fire department arrived and extinguished the fire. The vehicle was consumed in the fire. In addition, the contact stated that some parts of the vehicle were burned into the cement. The remaining parts of the vehicle were towed to a local tow yard. A police report was filed. No injuries were sustained. The contact's mother received a recall notification NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11732377 — an unverified report by a vehicle owner.
Chicago, IL
SERVICE BRAKES
Vehicle showed all defect warnings as described in recall #23v652 .To include loss of all hydraulic components. Your reference Claim # [XXX]. I would like to know the status of this claim as the dealer still has my vehicle and now claims needs chassis repair , even though they earlier did an undercoat of vehicle in July per another recall. The dealer now estimates the repairs at over $5800 . Since they have had vehicle over 6 months and all my quote s to repair and held because of further defects, I wonder if this is a scam to defraud people thru your recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11711183 — an unverified report by a vehicle owner.
at 114,928 milesChicago, IL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact had notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The recall repair was performed; however, while starting the vehicle the check engine, ABS, and oil warning lights and several other unknown warning lights illuminated. While attempting to turn the steering wheel, there was a lot of resistance in the steering wheel and while pressing the brake pedal the brake pedal went to the floorboard and lost power brakes functionality. The contact checked the brake fluid level, and the vehicle was returned to the dealer. The contact was informed that there repair had not worked, and resetting the fuse had failed. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 114,928.
NHTSA complaint #11697241 — an unverified report by a vehicle owner.
Racine, WI
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact stated while driving at various speeds, there was smoke coming out from underneath the hood. The contact stated that the failure also occurred while the vehicle was parked. The vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. The dealer was notified of the failure and charged a fee for diagnostic testing; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
NHTSA complaint #11618114 — an unverified report by a vehicle owner.
San Bruno, CA
SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
NHTSA complaint #11617816 — an unverified report by a vehicle owner.
Eighty Four, PA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11611156 — an unverified report by a vehicle owner.
Rock Island, IL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11593605 — an unverified report by a vehicle owner.
South Bend, IN
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11584494 — an unverified report by a vehicle owner.
at 100,000 milesHighlands Ranch, CO
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, the check engine warning light illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
NHTSA complaint #11583092 — an unverified report by a vehicle owner.
Phoenix, AZ
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11582690 — an unverified report by a vehicle owner.
Los Angeles, CA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 37 MPH, the window malfunctioned, and the headlights and every light inside the vehicle flickered and dimmed. The ABS, check engine, and traction control warning lights were illuminated. The vehicle was parked at the residence where the contact observed the steering wheel was very stiff, and an unknown odor emanating from the outside of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the vehicle had been inoperable for two months. The manufacturer was notified of the failure. The failure mileage was unknown.
NHTSA complaint #11581393 — an unverified report by a vehicle owner.
Tacoma, WA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11579546 — an unverified report by a vehicle owner.
Salinas, CA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11577648 — an unverified report by a vehicle owner.
at 116,267 milesPanama City, FL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). While the contact's daughter was driving approximately 45 MPH, the check engine and ABS warning lights illuminated. The vehicle was steered to the side of the road. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 116,267.
NHTSA complaint #11574836 — an unverified report by a vehicle owner.
at 31,762 milesBoynton Beach, FL
SERVICE BRAKES, HYDRAULIC
The contact's mother owns a 2013 Kia Rio. The owner received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the failure. The failure mileage was approximately 31,762. VIN tool confirms parts not available.
NHTSA complaint #11573345 — an unverified report by a vehicle owner.
Bloomington, IN
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11570079 — an unverified report by a vehicle owner.
Joplin, MO
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11569467 — an unverified report by a vehicle owner.
at 165,000 milesRichmond, TX
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the check engine warning light had been illuminated for approximately three months. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 165,000. VIN tool confirms parts not available.
NHTSA complaint #11562165 — an unverified report by a vehicle owner.
Vian, OK
SERVICE BRAKES
Engine O2 sensors failing caused car to go into limp mode when attempting to enter a very busy hi way. Key was stuck in the driver's side door. Could not unlock it. Had to call a locksmith. This left me on foot away from home. Key stuck in the ignition. Would not go into park or start. Car has to be towed home.
NHTSA complaint #11561946 — an unverified report by a vehicle owner.
Bismarck, ND
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11559689 — an unverified report by a vehicle owner.
Brooklyn, NY
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11559127 — an unverified report by a vehicle owner.
Morgan City, LA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11557728 — an unverified report by a vehicle owner.
Aurora, CO
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11556451 — an unverified report by a vehicle owner.
at 95,000 milesTampa, FL
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2013 Kia Rio. The contact stated while starting the vehicle, the ABS warning light illuminated. The vehicle was taken to the dealer and the mechanic stated that the ABS unit needed to be replaced. The vehicle was not repaired. The manufacturer was contact, and the manufacturer stated that there was no recall for the failure. The failure mileage was 95,000.
NHTSA complaint #11511812 — an unverified report by a vehicle owner.
Los Angeles, CAFire
SERVICE BRAKES
I was driving home one night and my brakes stopped working, then all the lights on my dashboard came on. Thankfully I was able to pull over safely off the freeway exit and another car pulled over next to me to let me know my car was on fire. The fire looked like it was in the center bottom of the car. I lifted the hood to the front of the car. There were two bystanders who were able to get a bucket of water and put the fire out before it got too big. There is no visible damage to the outside of the car.
NHTSA complaint #11484287 — an unverified report by a vehicle owner.
Yarldey, PAFire
SERVICE BRAKES
Driving car home Going about 35 Smelled car in front of me, that car smells, seems it was my own car try to do brake To pull over. No breaks loose able to coast into parking lot use emergency brake, stop flames shut up through Car into car got out people tried to help put it out fire trucks were called.
NHTSA complaint #11476493 — an unverified report by a vehicle owner.
Wadesboro, NC
SERVICE BRAKES
Right now, the interior lights do not work. I have already replaced the windshield wiper system because they stopped working. I just found out through searching for new insurance that there are 7 recalls on my vehicle (this would explain the "brakes sounds" and "no light in the interior". I have had no confirmation that these repairs have been conducted: 1. Fuel System, Gasoline (Recall: 3/31/2021) 24Gi 20V648000 2. Service Brakes, Hydraulic Part #072-9831 (Recall: 09/23/2020) 3. Electrical System (Recall: 08/22/2017) 4. Equipment: 49 CFR, Part 567) (Recall: 05/31/2017) 5. Equipment: "Tire Section and Rims" (FMVSS) #110 (Recall: 03/02/2017) 6. Equipment: FMVSS #110 (Recall: 03/02/2017) 7. Engine and Engine Cooling "engine may seize" (Recall: 03/02/17)
NHTSA complaint #11461948 — an unverified report by a vehicle owner.
at 79,000 milesWest Lafayette, IN
SERVICE BRAKES
I HAVE A 2013 KIA RIO SX RED, MANUAL 6-SPEED. I HAVE BEEN HAVING ISSUES WITH MY VEHICLE ROLLING BACK WITH PARKING BREAK FULLY ENGAGED. VEHICLE ROLLS BACK ON SURFACES WITH NOT MUCH OF AN INCLINE AT ALL. NO INCIDENTS OR ACCIDENTS REPORTED. VEHICLE WAS STATIONARY, TURNED OFF, GEAR IN NEUTRAL (HOWEVER I HAVE BEEN LATELY LEAVING IT IN 1ST GEAR IF FEAR IS TO ROLL BACK), PARKING BREAK FULLY ENGAGED. HAS HAPPENED ON MULTIPLE OCCASIONS.
NHTSA complaint #11132349 — an unverified report by a vehicle owner.
at 62,000 milesLaredo, TX
SERVICE BRAKES
CAR HAS 62,000 MILES, REAR BRAKE WENT OUT FIRST, UPON INSPECTION, ON THE RIGHT SIDE WENT OUT, ON THE SIDE OF THE PADDING THERE WAS METAL TO METAL, MIDDLE PART HAD MINIMAL HAIR LINE MINIMAL OF PADDING LEFT HOWEVER THE LEFT ONE STILL HAD HALFWAY PADDING, PRETTY GOOD, ROTOR WOULD NOT TURN, BRAKES HAD STAYED IN PLACE FOR A LONG TIME, WHEEL CYLINDER APPEARS TO BE DEFECTIVE, CANNOT PLACE A NEW BRAKE PAD, DUE TO THE PISTON CONSTANTLY COMING OUT, 2 MECHANICS WERE UNABLE TO FIX THIS ISSUE AND ONE OF THEM DID SUCCESSFUL GET THE BRAKE PADS IN PLACE AND PLACED THE CALIPER BACK, HOWEVER, THE ROTOR WOULD NOT TURN, MEANING MY BRAKES WOULD STAY IN PLACE ALL THE TIME THUS, HAVING TO FORCE THE CAR TO MOVE. MECHANIC SAYS THAT I HAD BEEN DRIVING WITH THE BRAKES SET AT THE SAME TIME, AND WHAT WAS ODD FOR HIM WAS THAT ONLY ONE SIDE GAVE OUT SOONER THAN THE OTHER, WHEN IT FACT IT SHOULD BE THE FRONT ONES TO GIVE OUT FIRST AND THEN THE REAR ONES BUT NO, ONLY 1 SIDE FROM THE REAR GAVE OUT, THE FRONT ONES HAD REALLY GOOD PADDING LEFT. BUT THIS POSES A BIG ISSUE FOR ME, SAFETY ISSUE, FOR ME AND MY FAMILY WHEN WE ARE IN THE CAR, IT COULD LIGHT UP IN FLAMES, BURST MY TIRE, SPARK UP, PLEASE HELP. I HAD TO PUT THE USED BRAKE PADS FROM THE LEFT SIDE ONTO THE RIGHT SIDE TO AT LEAST HAVE SOME PADDING, NEW ONES CANNOT BE PLACED BECAUSE AS SOON AS I PLACE THE CLAMP TO PUSH THE PISTON IN, AND I REMOVE IT, IT COMES RIGHT OUT, IT SEEMS LIKE THERES SOME PRESSURE THERE. I DONT KNOW IF THIS IS TO BE COVERED IN THE WARRANTY BUT IM SURE THIS IS NOT ONLY HAPPENING TO ME, PLEASE HELP!!!!
NHTSA complaint #10789059 — an unverified report by a vehicle owner.
at 37,000 milesAtlanta, GA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 KIA RIO. WHILE DRIVING 25 MPH AND APPLYING THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
NHTSA complaint #10782304 — an unverified report by a vehicle owner.